VISION TO BE A PREMIER SOLUTION PROVIDER FOR INFORMATION AND COMMUNICATION TECHNOLOGY CORE VALUES
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1 2016 COMPANY PROFILE Block 8, Unipark Suria, Jalan Ikram-Uniten, Kajang, Selangor Darul Ehsan. Tel: Fax:
2 VISION TO BE A PREMIER SOLUTION PROVIDER FOR INFORMATION AND COMMUNICATION TECHNOLOGY MISSION TO PROVIDE CUSTOMERS WITH RELIABLE, EFFICIENT AND EFFECTIVE ICT SOLUTIONS BY UTILIZING STATE OF THE ART TECHNOLOGIES AND SKILLED HUMAN CAPITAL CORE VALUES HONESTY, RESPONSIBLE, DESCIPLINE, FAIR, FUTURE-ORENTED, CARE + QSC SATISFIED SHAREHOLDERS: MAINTAIN SUSTAINABLE BUSINESS DELIGHTED CUSTOMERS: PROVIDE HIGH QUALITY & EXCELLENT SERVICES OPERATIONAL EXCELLENCE: ASSURE EFFECTIVE & EFFICIENT INTERNAL PROCESS EMPLOYEE DEVELOPMENT: DEVELOP COMPETENT & SELF- MOTIVATED WORKFORCE 1
3 COMPANY PROFILE Name of Company: INFOTREE SDN BHD Registration No: P Date of Incorporation: 12 th August 1999 Paid Up Capital: RM 1,000, Registered Body: Ministry of Finance (MOF) Contractor Reg. : (Bumiputera) Consultant Reg. : Tenaga Nasional Berhad (TNB) Contractor Reg. : Certification: ISO 9001:2008 (BM TRADA CERTIFICATION) Cert. No.: 7458 GST Registration No.: Company Secretary: Company Auditor: Business Address: Khoo Hooi Ling Khoo & Associates Block 8, Unipark Suria Jalan Ikram-Uniten Kajang, Selangor Darul Ehsan Telephone: (General line) (Helpdesk) Fax: Address: Website: info@infotree.net.my 2
4 BACKGROUND INFOTREE SDN BHD, incorporated on 12 th August 1999 with its office located in the vicinity of Unipark Suria, Jalan IKRAM-UNITEN, Kajang, is a growing and innovative cyber-based company with the core objectives of applying a full momentum of our capabilities towards fulfilling our clients every needs and requirements. We provide professional experience and relevant expertise from various fields, such as application development, web development, networking infrastructure, IT consultation and wireless solution to our clients. INFOTREE SDN BHD intends to nourish the cyber world with innovative ideas and creative solutions. We believe the cyber revolution will not be complete by following the conventional direction. Instead, by inventing and cultivating new solutions towards our clients, unique requirements would have been succeeded in implementing the key elements of sustainable cyber solutions. Therefore, we aim to establish quality services to our clients who desire beyond expectation results. With our team of dedicated technical professionals and excellent track record, we have come a long way to provide real value-added services to our customers. We are committed to form a long term business partnership in systems solutions so that our customers can achieve true competitive advantage. This sound philosophy has resulted in our ability to establish ourselves to be one of the leading IT system providers in the marketplace. 3
5 SOLID FOUNDATION BACKED UP BY STRONG GROUP INFOTREE SDN BHD is a subsidiary of PROTASCO BERHAD GROUP with an annual group turnover of over RM280 million. With over 1,500 staff, PROTASCO BERHAD GROUP offers clients a full spectrum of integrated services that extends beyond IT Solutions, encompassing engineering and construction, road and rehabilitation construction, maintenance and upgrading, site investigation, laboratory testing, slope studies, pavement evaluation, traffic studies & design, education, quality control & assurance, research & development. A ONE STOP IT SOLUTION EXPERTISE Client-Focused State-of-the-art IT Solution As a client-focused solution developer and dedicated services provider in various engineering and scientific technologies, INFOTREE SDN BHD is able to provide a variety of state-of-the-art IT solutions for maximum efficiency. These include: Wireless and Broadband Connectivity Solution IT Application Solution Development Web Portal Solution Development Computer and Networking Infrastructure Solution Implementer IT Professional Consultancies IT Systems Maintenance and Services IT Storage, Backup and Recovery Management Solution IT Hardware Preventive Maintenance IT Network Planning, Design and Integration Services IT Security Management and Vulnerability Assessment Services 4
6 Professional Technical Team Minimizes Downtime Our pool of professional staff from diverse IT background and experience are capable of troubleshooting and resolving software and hardware related problems on-site quickly to minimize downtime. In addition to the standard warranty provided by INFOTREE SDN BHD, we offer contractual maintenance services to ensure that all equipment are in good working condition, thus reducing productivity downtime. INFOTREE SDN BHD have an on the following skill of tasks. Our teams of Consultants, System Analyst, Software Engineers, Networks Engineers and Web Designer have developed the following skill sets and experience: Broadband Wireless Connection Implementation Gateway Security (Firewall, Antivirus, Anti-Spam & etc) Web-Based Application System Development Storage Management Document Management System Network Integration and Management Customized Civil Engineering Application System Unified Campus Network 5
7 Infotree s Firm Commitments INFOTREE SDN BHD endeavors to put together the best of IT s potential to elevate our clients to the forefront of their industry with the following firm commitments:- Greater IT effectiveness solution for solid return on IT investment Low cost of ownership that varies with client s budgeting Showing substantial increase in work and operations productivity Consistently exceeding customer s expectations End-User total implementation and satisfaction Effective empowerment between customers and suppliers Tighter management control and more useful information Meeting tight deadlines Quick response time Adherence to standard policies Faster induction of new procedures Time and cost savings Quick training and re-training of staff Centralized Hassle-free Helpdesk for Any Problem Reporting INFOTREE SDN BHD. Is centralized solution-focused Helpdesk is supported by a pool of application, web, systems, network and hardware specialists. Located at clients can logged in their reports online, to info@infotree.net.my or call our helpdesk hotline at , where all problems are resolved centrally and proficiently. Using a large resolution database, we aim to ensure your downtime is kept to a minimum. 6
8 Infotree s Commitment of High Quality Service INFOTREE SDN BHD. s professional service and maintenance is ideal if you want to: Ensure guaranteed service levels Minimize downtime of your system equipment while assuring your customer of your service guarantee Ensure availability of a Support Specialist to perform different level of services Allocate immediate on-site resource for critical problems Obtain a single source of support and expertise for your end customers Enable easy access, proactive feedback and updates Acquire best practices from proven methodology Engage superior support services 7
9 THE EXPERTISE AND PROFESSIONALS ORGANIZATION CHART 8
10 SERVICES PROVIDED Master in OPEN SOURCE PHP Programming We have developed a set of best practices and development standards that have been helping us in successfully delivering applications to our clients over many years. We have gained an understanding of the real issues behind code writing. Thus, our development is based on: Adherence to development standards (SDLC) Avoiding unnecessary complexity Strong version control Maintainability Writing generic code (write once, use multiple time) Object orientation Understanding of the user as a human being, not only the user requirements Application Customization The customized software development services that we delivers are tailored to the clients' specific business and technology needs. We provides complete software implementation process, starting with software design and development, software quality assurance testing, software deployment, up to further software upgrades and enhancements. Civil Engineering Application Development We have experienced on implementing civil engineering application development such as Slope Management System and Wireless Sensor Network for Structural Health Monitoring (Bridge and Building). This integrated solution between hardware and software that was developed based on civil engineering Networking and Infrastructure We providing a total solutions in many areas of network integration, network management and as well as infrastructures. With significant expertise in various area, we are capable to quickly understand the problems and find the most effective technology and solutions to solve it. 9
11 EXPERIENCES SOFTWARE DEVELOPMENT No Project Name Customer Description 1 TOTAL INFRASTRUCTURE MANAGEMENT SYSTEM (TIMS) ROADCARE SDN BHD 2 PERIODIC MAINTENANCE ONLINE REPORTING (PMOR) ROADCARE SDN BHD 3 PERFORMANCE MANAGEMENT SYSTEM (PMS) PROTASCO BERHAD 10
12 4 SLOPE MANAGEMENT SYSTEM (SMS) PERBADANAN PUTRAJAYA 5 CHEMICAL INFORMATION MANAGEMENT SYSTEM (CIMS) JABATAN KESELAMATAN DAN KESIHATAN PEKERJAAN MALAYSIA 6 CALL CENTER SYSTEM (CCS) SPECIAL FUNCTION & GENERAL ADMINISTRATION DEPARTMENT, KUMPULAN IKRAM SDN BHD 7 BUSINESS PERFORMANCE MANAGEMENT SYSTEM (BPMS) ACCOUNTS DEPARTMENT, KUMPULAN IKRAM SDN BHD 11
13 8 E-BOOKING SYSTEM LEMBAGA GETAH MALAYSIA (LGM) 9 SISTEM PENDAFTARAN ASRAMA DAN KURSUS INSTITUT DIPLOMASI DAN HUBUNGAN LUAR NEGERI (IDFR) 10 SIMPLE RISK ASSESSMENT AND CONTROL FOR CHEMICALS (SiRAC) JABATAN KESELAMATAN DAN KESIHATAN PEKERJAAN MALAYSIA (JKKP) 11 e-touch SYSTEM INSTITU TANAH DAN UKUR NEGARA (INSTUN) 12
14 12 HOSTEL MANAGEMENT SISTEM MAJLIS SUKAN NEGARA (MSN), MALAYSIA 13 COP TRACKING SYSTEM ROADCARE SDN BHD 14 SISTEM CHANGE AMBASSADOR REPOSITORY (icars) UNIT PEMODENAN TADBIRAN DAN PERANCANGAN PENGURUSAN MALAYSIA (MAMPU) 15 SISTEM escience FUND KEMENTERIAN SAINS, TEKNOLOGI DAN INOVASI (MOSTI) 13
15 NEWORKING AND INFRASTRUCTURE No Project Name Customer Description 1 RELOCATION FIBER OPTIC, LAN AND PABX SYSTEM STESEN JANAELEKTRIK TUANKU JA AFAR, PORT DICKSON, TENAGA NASIONAL BERHAD (TNB) 2 RELOCATION FIBER OPTIC AND LAN BAH. PENGURUSAN LATIHAN, KEMENTERIAN KESIHATAN MALAYSIA (KKM), PUTRAJAYA 3 CCTV INSTALLATION PORT DICKSON LODGE, LEMBAGA GETAH MALAYSIA (LGM) 4 BIOMETRIC SYSTEM CYBERJAYA, KEMENTERIAN PENDIDIKAN MALAYSIA 14
16 CLIENTS We have been very successful in managing and maintaining our existing customer IT operation in every aspect. Proactive support and value-added services is our key partnership with our customer. GOVERNMENT SECTORS Jabatan Kerja Raya (JKR), Malaysia Ibu Pejabat Jabatan Bomba dan Penyelamat Malaysia Jabatan Penilaian Dan Perkhidmatan Harta, Kementerian Kewangan Malaysia Jabatan Akauntan Negara (ANM) Malaysia, Kementerian Kewangan Malaysia Kolej Professional Tinggi Mara (KPTM), Beranang Jabatan Agama Islam Wilayah Persekutuan (JAWI), Jabatan Perdana Menteri Jabatan Keselamatan dan Kesihatan Pekerjaan (JKKP), Kementerian Sumber Manusia Kementerian Kesihatan Wilayah Persekutuan Putrajaya 15
17 Jabatan Hidupan Liar dan Taman Negara (PERHILITAN) Wilayah Persekutuan Pejabat Tanah Dan Galian Wilayah Persekutuan, Kuala Lumpur Hospital Putrajaya, Wilayah Persekutuan Putrajaya Majlis Sukan Negara (MSN) Malaysia Lembaga Getah Malaysia (LGM) UPM Holdings, Universiti Putra Malaysia (UPM) Institut Tanah dan Ukur Negara (INSTUN) Kementerian Sains, Teknologi dan Inovasi (MOSTI) Kementerian Pendidikan Malaysia (KPM) 16
18 PRIVATE SECTORS Penang Bridge Sdn. Bhd. Paves Sdn. Bhd. Roadcare Sdn. Bhd. Kumpulan Ikram Sdn. Bhd. Infrastructure University Kuala Lumpur HCM Engineering Sdn. Bhd. Tenaga Nasional Berhad (TNB) Kuwait Finance House (KFH) Incorporated Society Of Planter (ISP) Forest Plantation Development Sdn Bhd 17
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