ELECYLINDER. Battery-less Absolute Encoder No Battery, No Maintenance, No Homing, No Going Back to Incremental.

EC Battery-less Absolute Encoder No Battery, No Maintenance, No Homing, No Going Back to Incremental. www.intelligentactuator.com

Simple Simple Simple 555 Working Working Workingjust just just minutes minutes minutes after after aftersetting setting settingspeed speed speed and and andacceleration!! acceleration!! acceleration!!

Simple High Performance Profitable Simple model selection. Easy to operate, even with no electrical expertise. Easily repaired by operators in the event of a breakdown. Few maintenance parts. Acceleration (A), Velocity (V), and Deceleration (D) can be adjusted individually. Start and end points can be set at any value. Faster cycle time. Slider type has built-in guide. Faster cycle time means increased productivity and reduced labor costs. Greatly reduces momentary stops on the production line. Long product life. Usable for up to 20 years with low loads. 3 P. 5 P. 9 P. 2

Simple operation is extremely simple. Easily repairable in the event of a breakdown. Simple model selection Select the ideal model easily with model selection software. https://www.intelligentactuator.com/ec Simple programming-free operation Operation is possible with data entry alone. No need to perform complicated programming. Operation is possible with ON/OFF signals alone, just like solenoid valves. Start and end points can be set to any position Enter stop position. Position setting Backward end (home end) 0.00 mm Forward end 00.00 mm AVD values are easily set Enter the operating conditions. Operating conditions abbreviation: AVD Acceleration Velocity Deceleration AVD Operating conditions (Pressing forward: Backward end Forward end) A: Acceleration (%) 70 V: Velocity (%) 00 Speed Cycle time V: Velocity A: Acceleration.27s D: Deceleration Push D: Deceleration (%) Time 3

Easily repairable in the event of a breakdown. Troubleshooting can be performed using the teaching pendant. Device stoppage causes and countermeasures are displayed. In nearly all cases, just replace the motor or controller circuit board yourself and the unit will recover. Point Causes and countermeasures are displayed with illustrations. Point 2 Check the countermeasure for each case. Few maintenance parts Since the ball screw and guide hardly ever break down, the only maintenance parts are () Motor cover assembly (including controller circuit board) (2) Motor unit () Motor cover assembly (including controller circuit board) (2) Motor unit (3) Coupling spacer (4) Stainless steel sheet * Rear cover is not included in the motor cover assembly. * Bolts are not included in the motor cover assembly and motor unit. 4

High Performance Easy operation and high performance too. AVD can be adjusted individually Air cylinders adjust velocity by adjusting the air f low rate using flow valves. Fine adjustment of velocity, acceleration and deceleration is not available. With the, AVD can be entered individually in percentages to apply adjustments. Operating conditions abbreviation: AVD Acceleration Velocity Deceleration AVD Air cylinder operation Operating conditions (Pressing forward: Backward end Forward end) Air Flow valves Adjusts velocity with air-f low throttle Air cylinder Pulling operation Air A: Acceleration (%) 70 V: Velocity (%) 00 D: Deceleration (%) Speed Cycle time V: Velocity A: Acceleration.27s D: Deceleration Push Time Cycle time can be reduced Air cylinders cannot operate at high velocity due to the impact at stroke ends which occurs when excess velocity is applied. The can start and stop smoothly at high velocity, reducing cycle time. Speed (mm/s) <> Max. speed: 700 mm/s Air cylinder Average speed: 300 mm/s 700 Air cylinder Acceleration: G Stroke: 200mm Stroke: 200mm 300 Time (s) Cycle time 0.4 seconds Cycle time 0.66 seconds 0.4sec 0.66sec 5

Stable velocity Has excellent velocity stability even in the low velocity range. Maintains consistent quality without f ilm slack, even in low-velocity f ilm or sheet pulling operations. [Usage example] Sheet pulling process Speed Air cylinder Speed mm/s Can be adjusted in mm/s increments from mm/s up. Start and end points can be set at any value To set start/end points, just enter the desired value for the two points. Air cylinders require position adjustment for mechanical end, auto switch, or shock absorber, as well as checking and f ine tuning of each component's positioning. Position setting Can be set simply by entering values in the forward end/backward end f ields. Backward end (home end) 0.00 mm Forward end 00.00 mm 6

High Performance Battery-less Absolute Encoder and predictive maintenance function eliminate time-consuming maintenance work. Overload warning and maintenance period notif ications The predictive maintenance function issues an overload warning when the applied load exceeds that of normal operation. It also issues maintenance period reminders. Overload level (%) can be set in advance. Preventive maintenance Operation distance (km/m) Movement count (times) Predictive maintenance Overload warning If the criteria are set in advance, the LED built into the body will f lash green/red to notify that the maintenance period is up Battery-less Absolute Encoder can be selected No battery means no maintenance required. Since home return operation is not required at startup or after emergency stop or malfunction, operation time and production costs can be reduced. Battery-less Absolute Encoder No Battery, No Maintenance, No Homing, No Going Back to Incremental. Battery-less means maintenance-free No battery purchase costs and reduced maintenance stock No battery replacement operation No battery installation space 7 No battery-caused mechanical failure Built-in position memory system

8 With built-in guide The slider type has a built-in guide, so no external guide installation is needed. This keeps the equipment prof ile compact. Built-in linear guide Built-in linear guide sectional view sectional view With built-in controller Built-in controller means no need to allocate controller space inside the control panel. This keeps the control panel size compact. Built-in controller Built-in controller Control panel can Control be rendered panel can far be smaller rendered far smaller [Conventional control panel]

Profitable In fact, more operation means more prof it! Improves productivity and reduces labor costs Reduced cycle time Increased facility production capacity (increased production volume) The required volume can be produced with less equipment (reduced new equipment investment for increased production) The required volume can be produced in less production time (shortened operating time) Reduced equipment costs Reduced labor costs Air cylinders cannot operate at high velocity due to the impact at stroke ends which occurs when excess velocity is applied. The allows individual adjustment of AVD with percentage input for smooth starting/stopping at high velocity. This enables reduced cycle time. Speed (mm/s) 700 Air cylinder 300 Time (s) Operating conditions abbreviation: AVD Acceleration Velocity Deceleration AVD Air cylinders have slow startup cycle time Air cylinder cycle time 0.4sec 0.66sec Reduces momentary stops on the production line and improves equipment operating rates Depending on the state of equipment, various air cylinder issues can trigger momentary stops on the production line. The can eliminate air cylinderrelated momentary stops. Cause analysis of momentary stops caused by air cylinders Other 5% Mechanical problem (user error) 2% Auto switch malfunction (e.g. f luctuation of position deviation sensing) 22% 9 Malfunction 8% Foreign matter or drain problem 9% (Based on IAI analysis) Impact 2% Unstable air supply pressure 8% Seal/gasket degradation 4%

Long service life Instead of an impact mechanism, the incorporates a ball screw and ball circulating type built-in linear guide to achieve a long service life. Based on calculation using the conditions below, the lifespan of the is f ive times longer than that of air cylinders. Operational conditions Operating days per year 240 days Operating hours 6 hours per day Movement stroke 300mm Payload Horizontal: kg Operation cycle 0 seconds per reciprocating motion Lifespan Product specifications Life Service life Lifespan factors Remarks Air cylinder (rod type) ø32 (rod type) EC-R7 3 years 5 years 5 million times * Lifespan estimated by cylinder manufacturer Approx. 2,000km Gasket/ seal degradation End of bearing life Max. speed: 40 mm/s Acceleration/deceleration: 0.5G The lifespan is 5 times longer than that of air cylinders Reduces electricity bills The difference in the rate of power consumption for the and air cylinders depends on the operational frequency. The higher the operational frequency, the more effective the energy-saving becomes. Based on tests conducted by IAI, the 's power consumption under the following conditions is /6 that of air cylinders. Power consumption 2 200 26kwh /6 Power consumption per year <Operational conditions> : EC-R7 Air cylinder: 32 Stroke: 300mm Acceleration: 0.3G Load: 30kg Installation orientation: Horizontal 00 33.4kwh Speed: 280 mm/s Operational hours: 6 hours per day Operation cycle: 30 seconds per reciprocating motion 0 Air cylinder Operating days per year: 240 days 0

Application Application Examples Examples Toilet rolls Extraction plate for defective products Slider type (EC-S7) 3 2 Equipment overview [Application] Shipping line Defective product A device that performs visual inspection of toilet rolls discharge line and extracts dirty or cracked defective products to the discharging conveyor. The device returns to the standby position after pushing defects onto the discharging conveyor. Direction of belt travel Quality inspection device 2 Disadvantages of air cylinders Disadvantage ❶ Disadvantage ❷ Velocity could not be set high enough due to the risk of workpieces being flung off the conveyor at high velocity. Shipping line conveyor was operated at low speed to match the discharging speed. 3 Improvement with implementation Smooth acceleration and deceleration even at high velocity means no more workpiece overshoot. Speed of discharge: Air cylinders 4.2 sec 3.0 sec Speed of shipping line conveyor was increased. Shipping line conveyor speed: Air cylinders 4.2m/min 6m/min 4 Cost reductions achieved with improvement Production volume per hour increased by 40% Production volume increased from,0 units to 2,00 units. Production volume per day: 5,000 (Originally) 0 hours (Improvement) 7. hours = Reduction of 2.9 hours per day. Labor costs: $8 per hour per operator with 230 working days per year 2.9 hours x $8 x 230 days = $2,000 Cost reduction of $2,000 per year has been achieved. *Research conducted at IAI Japan. Exchange Rate: (USD)=00(JPY)

Effect Effect Cycle Time reduced, Choco Tei (Short Stoppage Cycle of Production Time reduced, Line) Choco Tei (Short Stoppage of Production Line) Open to outside area with no air Open conditioning to outside area with no air conditioning Rod type (EC-R7) Rod type (EC-R7) 2 2 3 3 4 4 Equipment overview Equipment overview [Application] [Application] A device for opening and closing the hatch located A at device the process for opening where cardboard and closing boxes the hatch are conveyed located at to the process shipping where platform. cardboard boxes are conveyed to There the are shipping five conveyor platform. lines in this factory, using There five hatches are five in conveyor total. lines in this factory, using five hatches in total. Disadvantages of air cylinders Disadvantages of air cylinders Disadvantage ❶ Disadvantage ❶ Disadvantage ❷ Disadvantage ❷ Cardboard boxes containing PET Cardboard bottles boxes containing (beverages) PET bottles (beverages) Following process Following Truck process loading Truck loading Impact at the upper and lower ends damaged the acrylic panels of the hatches, Impact which required at the upper annual and replacement. lower ends damaged the acrylic panels of the hatches, which required annual replacement. Due to production line HVAC and cycle time issues, Due the open/close to production time line could HVAC not and be reduced. cycle time issues, the open/close time could not be reduced. Improvement with implementation Improvement with implementation Adjustment of velocity achieved fast and smooth open/close motion Adjustment and eliminated of velocity achieved impact damage fast and to smooth the hatches. open/close motion and eliminated impact damage to the hatches. Cost reductions achieved with improvement Cost reductions achieved with improvement Outlet to following Outlet processto following process Hatch panel replacement was no longer required, reducing costs as follows. Hatch panel replacement was no longer required, reducing costs as follows. Hatch panel cost: $300 per piece Hatch Replacement panel cost: operation $300 per cost: piece $36 per replacement Replacement operation cost: $36 per replacement Total for five production lines: ($300 + $36) 5 = $,680 Total for five production lines: ($300 + $36) 5 = $,680 Hoist Hoist Air conditioned factory f loor Air conditioned factory f loor Hatch (clear acrylic panel) Hatch (clear acrylic panel) Belt conveyor Belt conveyor Previous process Previous Packing process Packing Cost reduction of $,680 per year has been achieved. Cost reduction of $,680 per year has been achieved. *Research conducted at IAI Japan. Exchange Rate: (USD)=00(JPY) *Research conducted at IAI Japan. Exchange Rate: (USD)=00(JPY) 22

Product Product List List Slider Type Spec Type External view Body width Lead Positioning repeatability Stroke Max. speed (mm/s) Max. pressing force (N) Max. payload (kg) Horizontal Vertical Specifications/ drawings 63 20 800 56 5 S6 63 2 700 93 26 2.5 to 400 ±0.05 (per st) 6 4 85 32 6 P.2 Motor straight specification 63mm 73 3 225 370 40 2.5 24 860 2 37 3 S7 73 6 700 68 46 8 to 0 ±0.05 (per st) 8 420 336 5 6 P.23 73mm 4 20 <75> 673 5 9 Rod Type <> represents vertical operation. Spec Type External view Body width Lead Positioning repeatability Stroke Max. speed (mm/s) Max. pressing force (N) Max. payload (kg) Horizontal Vertical Specifications/ drawings 63 20 800 56 6.5 R6 65 2 700 93 25 4 to 300 ±0.05 (per st) 6 4 85 40 0 P.25 Motor straight specification 63mm 73 3 225 370 60 2.5 24 860 <640> 82 20 3 R7 74.5 6 700 <560> 273 8 to 300 ±0.05 (per st) 8 3 547 60 8 P.27 73mm 4 75 094 80 9 <> represents vertical operation. Model Specification Items EC - - - - ( ) Series Type Ball screw lead Stroke Power / I/O cable length Options S6 S7 R6 R7 3 3 Slider 63mm width Slider 73mm width Rod 63mm width Rod 73mm width to 400mm (S6) to 0mm (S7) to 300mm (R6) to 300mm (R7) (Every mm) L Lead 3mm (S6, R6) L Lead 4mm (S7, R7) M Lead 6mm (S6, R6) M Lead 8mm (S7, R7) 0 0m ~ ~ 0 0m Cable length 0: With terminal block type connector to 0: With relay cable with cover Left blank B FL FT NFA NM PN WA Incremental encoder specification, NPN specification, no option Brake Flange (front) Foot bracket (bolting from top) Tip adapter (internal thread) Non-motor end specification PNP specification Battery-less Absolute Encoder H Lead 2mm (S6, R6) H Lead 6mm (S7, R7) S Lead 20mm (S6, R6) S Lead 24mm (S7, R7)

Mounting Mounting method method Slider Type Slider Type Using square T nuts Using square T nuts Using foot brackets Using foot brackets Number of square T nuts included: 6 Number of square T nuts included: 6 * Foot bracket is optional. * Foot bracket is optional. Rod Type Rod Type Using supplied fixing Using nuts supplied fixing nuts Using bracket screws Using bracket screws Using flange (front) Using flange (front) Using foot brackets Using foot brackets * Flange (front) and foot bracket are optional. * Flange (front) and foot bracket are optional. 44

Precautions for Installation (General) For vertical mounting, it is recommended to have the motor installed on top. While installing the motor on the bottom will not cause problems during normal operation, long periods of inactivity may cause the grease to separate, flow into the motor unit, and cause problems on rare occasions. (Slider) Keep the body installation surface and workpiece mounting surface flatness at 0.05mm/m or lower. Uneven flatness will increase the slider's sliding resistance and may cause malfunction. While installation in the side and ceiling mount positions are available, this may cause slack or misalignment in the stainless steel sheet. Continuing to use it this way could cause the stainless steel sheet to break. Please inspect it daily and adjust the sheet if any slack or misalignment is found. Since the position in the width direction cannot be settled when fixing with side blocks, use positioning pins, etc. The mounting procedure is as follows. () Press against the reference surface with a positioning pin, etc. (2) Maintaining the pressure, fix side block A on the opposite side. (3) Finally, fix side block B on the pin side. * Note that there may be cases where sufficient fastening force cannot be obtained when mounting with methods other than the procedure above. Side block Side block Positioning pin Reference surface (Rod) Do not attempt to apply any external force to the body during front bracket mounting or flange (front) mounting. External force may cause malfunctions or damage to parts. External force External force 5

(Rod) When using flange (front) mounting etc., if the device is mounted horizontally, fixed at a single point and has a stroke of mm or more, prepare a support block as shown in the figure below even if there is no external force applied on the body. Even when the stroke is less than mm, a support block is strongly recommended in order to avoid vibration generated due to the operation conditions or installation environment, which may lead to abnormal operation or damage to parts. For the support block, we recommend either using the optional foot bracket or keeping the support block (aluminum alloy, etc.) close against the frame. The installation position should be on the frame motor side. Support base [Notes for using external guide with rod type actuator] Parallelism of actuator and external guide When using an external guide, misalignment of parallelism (horizontal plane, vertical plane) between the actuator and the external guide could result in malfunction or premature damage to the actuator. When mounting a guide align the center of the actuator parallel to the guide. Following the adjustment, make sure that the sliding resistance is constant over the entire stroke. Parallelism of vertical surface Parallelism of horizontal surface External guide fixing method Even when parallelism of the guide and the actuator has been adjusted, incorrect fixing risks premature damage to the actuator. See below: "Rigid fixing" is recommended for the external guide fixing method. Since the rotation stop rod type cannot accept the rotational force of the rod, the rotation direction of the rod must be restricted. Since "Floating joint" does not restrict the rotation direction of the rod, application of rod rotational force to the rotation stop during actuator operation could result in premature wear on the rotation stop. (Floating joints with rotation direction restrictions are acceptable.) Actuator External guide Rigid f ixing 6

model selection model selection can be completed in just 5 minutes by accessing the IAI website to fill out the software form. Access the website https://www.intelligentactuator.com/ec Enter required conditions Mount orientation/stroke/load/center mass location/ Cycle time/operational hours Finalize model Specifications/Drawings Selection complete To select a model from the catalog using the summaries... Select from [Speed and Payload Graph] Payload(kg) 60 40 30 20 0 0 0 200 400 600 800 000 Speed (mm/s) 7

Speed and Payload Graph Slider Type, Horizontal Mounting, Stroke: ~ 200mm Payload(kg) 60 40 30 20 0 0 0 200 400 600 800 000 Speed (mm/s) S7S S7H S7M S7L S6S S6H S6M S6L Slider Type, Horizontal Mounting, Stroke: ~ 300mm Payload(kg) 60 40 30 20 0 0 0 200 400 600 800 000 Speed (mm/s) S7S S7H S7M S7L S6S S6H S6M S6L Slider Type, Horizontal Mounting, Stroke: ~ 400mm Payload(kg) 60 40 30 20 0 0 0 200 400 600 800 000 Speed (mm/s) S7S S7H S7M S7L S6S S6H S6M S6L Slider Type, Horizontal Mounting, Stroke: ~ 0mm Payload(kg) 60 40 30 20 0 S7S S7H S7M S7L 0 0 200 400 600 800 000 Speed (mm/s) 8

Speed and Payload Graph Slider Type, Vertical Mounting, Stroke: ~ 200mm Payload(kg) 20 8 6 4 2 0 8 6 4 2 0 0 200 400 600 800 000 Speed (mm/s) S7S S7H S7M S7L S6S S6H S6M S6L Slider Type, Vertical Mounting, Stroke: ~ 300mm Payload(kg) 20 8 6 4 2 0 8 6 4 2 0 0 200 400 600 800 000 Speed (mm/s) S7S S7H S7M S7L S6S S6H S6M S6L Slider Type, Vertical Mounting, Stroke: ~ 400mm Payload(kg) 20 8 6 4 2 0 8 6 4 2 0 0 200 400 600 800 000 Speed (mm/s) S7S S7H S7M S7L S6S S6H S6M S6L Slider Type, Vertical Mounting, Stroke: ~ 0mm Payload(kg) 9 20 8 6 4 2 0 8 6 4 2 0 0 200 400 600 800 000 Speed (mm/s) S7S S7H S7M S7L

Rod Type, Horizontal Mounting, Stroke: ~ 200mm Payload(kg) 90 80 70 60 40 30 20 0 0 0 200 400 600 800 000 Speed (mm/s) R7S R7H R7M R7L R6S R6H R6M R6L Rod Type, Horizontal Mounting, Stroke: ~ 300mm Payload(kg) 90 80 70 60 40 30 20 0 0 0 200 400 600 800 000 Speed (mm/s) R7S R7H R7M R7L R6S R6H R6M R6L Rod Type, Vertical Mounting, Stroke: ~ 300mm Payload(kg) 20 8 6 4 2 0 8 6 4 2 0 0 200 400 600 800 000 Speed (mm/s) R7S R7H R7M R7L R6S R6H R6M R6L 20

EC EC-S6 Model Specification Items EC S6 Series Type Lead Stroke Cable Length Options S : 20mm H : 2mm M : 6mm L : 3mm : mm ~ 400: 400mm (Every mm) 0: With terminal block type connector : m Refer to Options below. * Please refer to P.3 for more information about the model specification items. ~ 0: 0m Table of Payload by Speed/Acceleration Horizontal Side Vertical Ceiling * Depending on the model, there may be some limitations to using the vertical, side, and ceiling mount positions. Please contact IAI for more information regarding mounting positions. Lead 20 Orientation Horizontal Vertical Speed Acceleration (G) (mm/s) 0.3 0.5 0.7 0.3 0.5 0 5 0 8 7 60 5 0 8 7 320 2 0 8 6 480 2 9 8 6 640 2 8 6 5 800 0 6.5 4.5 3 Lead 2 Orientation Horizontal Vertical Speed Acceleration (G) (mm/s) 0.3 0.5 0.7 0.3 0.5 0 26 8 6 4 2.5 2.5 80 26 8 6 4 2.5 2.5 200 26 8 6 4 2.5 2.5 320 26 8 4 2 2.5 2.5 440 26 8 2 0 2.5 2.5 560 20 2 8 7 2.5 2.5 700 5 9 5 4 2 P O I N T Selection Notes () The maximum acceleration/deceleration is G for horizontal, and 0.5G for vertical use. (2) The actuator specifications displays the payload's maximum value, but it will vary depending on the acceleration and speed. Please refer to "Table of Payload by Speed/Acceleration" at right for more details. (3) When performing push operation, refer to P.3. (4) Depending on the ambient operating temperature, duty control is necessary. Please refer to P.32 for more information. Lead 6 Orientation Horizontal Vertical Speed Acceleration (G) (mm/s) 0.3 0.5 0.7 0.3 0.5 0 32 26 24 20 6 6 40 32 26 24 20 6 6 00 32 26 24 20 6 6 60 32 26 24 20 6 6 220 32 26 24 20 6 6 280 32 26 24 5 6 5.5 340 32 20 8 2 5 4.5 400 22 2 8 3.5 3.5 4 5 8 6 4 2 2 Lead 3 Orientation Horizontal Vertical Speed Acceleration (G) (mm/s) 0.3 0.5 0.7 0.3 0.5 0 40 35 35 35 2.5 2.5 40 35 35 35 2.5 2.5 80 40 35 35 30 2.5 2.5 0 40 35 35 30 2.5 2.5 40 40 35 35 28 2.5 2.5 70 40 32 32 24 2.5 2 200 35 28 23 20 0 9 225 28 20 6 2 6 Actuator Specifications Lead and Payload Model Lead Max. payload Horizontal (kg) Vertical (kg) Max. Push force (N) Stroke and Max. Speed Lead ~200 (Every mm) 2 300 3 (Unit: mm/s) 400 EC-S6S--2(-3) 20 5 56 EC-S6H--2(-3) 2 26 2.5 93 EC-S6M--2(-3) 6 32 6 85 EC-S6L--2(-3) 3 40 2.5 370 20 800 727 566 2 700 52 392 305 6 4 37 265 99 55 3 225 88 34 00 78 Legend: Stroke 2 Cable Length 3 Option w/20mm/s Stroke Stroke EC-S6 Stroke EC-S6 2 00 300 3 200 400 2 Cable Length Cable code Cable length 0 No cable (with connector) to 3 to 3m 4 to 5 4 to 5m 6 to 0 6 to 0m 3 Options Type Option code Reference page Brake B See P.29 Foot bracket FT See P.29 Non-motor end specification NM See P.30 PNP specification PN See P.30 Battery-less Absolute Encoder specification WA See P.30 Actuator Specifications Item Description Drive system Ball screw 0mm, rolled C0 Positioning repeatability ±0.05mm Base Material: Aluminum, alumite treatment Static allowable moment Ma direction: 48.5N m, Mb direction: 69.3N m, Mc direction: 97.N m Dynamic allowable moment (*) Ma direction:.6n m, Mb direction: 6.6N m, Mc direction: 23.3N m Ambient operating temperature/humidity 0 to 40 C, 85% RH or less (Non-condensing) Overhang load length guideline: 220mm or less (*) For reference rated life of 00km. The service life will vary depending on operation and installation conditions. Please contact IAI for more details. 2 EC-S6

EC Dimensions EC CAD drawings can be downloaded from our website. Dimensions www.intelligentactuator.com CAD drawings can be downloaded from our website. www.intelligentactuator.com 2D CAD 2D CAD 3D CAD 3D CAD * When the slider is returning to its home position, please be careful of interference from surrounding objects, as it will travel until it reaches the M.E. M.E: Mechanical end S.E: Stroke end * When the slider is returning to its home position, please be careful of interference from surrounding objects, as it will travel until it reaches the M.E. M.E: Mechanical end S.E: Stroke end 5 (±0.02 interval for ø5h7) 59 5 (±0.02 interval for ø5h7) 59 60 37 25 60 37 25 63 63 (Upper surface (Upper of slider) surface of slider) 4 22 4 22 Reference surface (Dimension B range) Reference surface (Dimension B range) (59) 8 8 (59) 8 8 (38) 62 63 (38) 62 63 Allowable moment of fset reference position Allowable moment of fset reference position 4-M5 Depth 0 2-ø5H7 +0.02 0 Depth 5 L 4-M5 Depth 0 2-ø5H7 +0.02 0 Depth A 5 22.5 ST 0 L 32.5 3 3 M.E. S.E. A Home M.E. 22.5 ST 0 32.5 3 3 M.E. S.E. Home M.E. 8 (W/o Brake) 58 (With Brake) 8 (W/o Brake) 58 (With Brake) (.3) (.3) Status LED Teaching port Status LED Teaching port 4.5 4.5 Must be 00 or more. Must be 00 or more. 27.5 22 27.5 22 (63) (63) External interface connector External interface connector 42 42 6 6 38 38 7.5 B 7.5 B 4.6 Reference surface 4.6 (0.5) (0.5) 4.3 7.3 2 2 4.3 4.3 Details of base 4.3 mounting groove Reference surface 7.3 Details of base mounting groove 7 M4 M4 3.2 Dimensions for accessory square nut for T-groove mounting (6 7 pieces attached) 3.2 Dimensions for accessory square nut for T-groove mounting (6 pieces attached) Dimensions and Mass by Stroke Stroke 00 200 2 300 3 400 W/o Brake 333 383 433 483 533 583 633 683 With Brake 373 423 473 523 573 623 673 723 Stroke 00 200 2 300 3 400 A 25 265 35 365 45 465 55 565 W/o Brake 333 383 433 483 533 583 633 683 B 77 227 277 327 377 427 477 527 With Brake 373 423 473 523 573 623 673 723 W/o Brake.8 2.0 2.2 2.4 2.6 2.8 3.0 3.2 A 25 265 35 365 45 465 55 565 With Brake 2.0 2.2 2.4 2.6 2.8 3.0 3.2 3.4 B 77 227 277 327 377 427 477 527 W/o Brake.8 2.0 2.2 2.4 2.6 2.8 3.0 3.2 With Brake 2.0 2.2 2.4 2.6 2.8 3.0 3.2 3.4 Dimensions and Mass by Stroke L L Weight (kg) Weight (kg) Controller Side Options Controller Name Side Options Touch Panel Teaching Pendant PC software 24VDC power supply Name Touch Panel Teaching Pendant PC software 24VDC power supply External view External view Model TB-02-C Model TB-02-C A teaching device equipped with functions such Overview as start point, end point, and AVD input, trial operation, and monitoring A teaching device equipped with functions such * For system Overview configurations using the as above start tools, point, refer end to point, P.33. and AVD input, trial operation, and monitoring * For system configurations using the above tools, refer to P.33. RCM-0-MW (RS232 connection version) RCM-0-USB RCM-0-MW (RS232 (USB connection version) Software for start RCM-0-USB point input, end point input, and AVD input, (USB trial connection operation, version) and monitoring using a PC Software for start point input, end point input, and AVD input, trial operation, and monitoring using a PC PS-24 (00V input) PS-242 PS-24 (200V (00V input) Power supply with PS-242 maximum instantaneous output (200V input) of 7A Power supply with maximum instantaneous output of 7A EC-S6 22

EC EC-S7 Model Specification Items EC S7 Series Type Lead Stroke Cable Length Options S : 24mm H : 6mm M : 8mm L : 4mm : mm ~ 0: 0mm (Every mm) 0: With terminal block type connector : m Refer to Options below. * Please refer to P.3 for more information about the model specification items. ~ 0: 0m Table of Payload by Speed/Acceleration Horizontal Side Vertical Ceiling * Depending on the model, there may be some limitations to using the vertical, side, and ceiling mount positions. Please contact IAI for more information regarding mounting positions. P O I N T Selection Notes () The maximum acceleration/deceleration is G for horizontal, and 0.5G for vertical use. (2) The actuator specifications displays the payload's maximum value, but it will vary depending on the acceleration and speed. Please refer to "Table of Payload by Speed/Acceleration" at right for more details. (3) When performing push operation, refer to P.3. (4) Depending on the ambient operating temperature, duty control is necessary. Please refer to P.32 for more information. Lead 24 Orientation Horizontal Vertical Speed Acceleration (G) (mm/s) 0.3 0.5 0.7 0.3 0.5 0 37 22 6 4 3 3 200 37 22 6 4 3 3 420 34 20 6 4 3 3 640 20 5 0 9 3 3 860 2 0 7 4 3 2.5 Lead 8 Orientation Horizontal Vertical Speed Acceleration (G) (mm/s) 0.3 0.5 0.7 0.3 0.5 0 5 45 40 40 6 6 70 5 45 40 40 6 6 40 5 40 38 35 6 6 20 5 35 30 24 0 9.5 280 40 28 20 5 8 7 3 30 9 4 5 4 420 7 2 Lead 6 Orientation Horizontal Vertical Speed Acceleration (G) (mm/s) 0.3 0.5 0.7 0.3 0.5 0 46 35 28 27 8 8 40 46 35 28 27 8 8 280 46 35 25 24 8 8 420 34 25 5 0 5 4.5 560 20 5 0 6 4 3 700 5 0 5 3 3 2 Lead 4 Orientation Horizontal Vertical Speed Acceleration (G) (mm/s) 0.3 0.5 0.7 0.3 0.5 0 5 45 40 40 9 9 35 5 45 40 40 9 9 70 5 45 40 40 9 9 05 5 45 40 35 9 9 40 45 35 30 25 4 2 75 30 8 9 7.5 20 6 Actuator Specifications Lead and Payload Model Lead Max. payload Horizontal (kg) Vertical (kg) Max. Push force (N) Stroke and Max. Speed Lead ~300 (Every mm) 3 400 4 (Unit: mm/s) 0 EC-S7S--2(-3) 24 37 3 2 EC-S7H--2(-3) 6 46 8 68 EC-S7M--2(-3) 8 5 6 336 EC-S7L--2(-3) 4 5 9 673 24 860 774 69 6 6 700 63 492 395 323 8 420 322 25 200 64 4 20 <75> 63 26 0 83 Legend: Stroke 2 Cable Length 3 Option w/20mm/s <> represents vertical operation. Stroke 2 Cable Length Stroke EC-S7 Stroke EC-S7 300 00 3 400 200 4 2 0 Cable code Cable length 0 No cable (with connector) to 3 to 3m 4 to 5 4 to 5m 6 to 0 6 to 0m 3 Options Type Option code Reference page Brake B See P.29 Foot bracket FT See P.29 Non-motor end specification NM See P.30 PNP specification PN See P.30 Battery-less Absolute Encoder specification WA See P.30 Actuator Specifications Item Description Drive system Ball screw ø2mm, rolled C0 Positioning repeatability ±0.05mm Base Material: Aluminum, alumite treatment Static allowable moment Ma direction: 79.7N m, Mb direction: 4N m, Mc direction: 57N m Dynamic allowable moment (*) Ma direction: 7.7N m, Mb direction: 25.3N m, Mc direction: 34.9N m Ambient operating temperature/humidity 0 to 40 C, 85% RH or less (Non-condensing) Overhang load length guideline: 280mm or less (*) For reference rated life of 00km. The service life will vary depending on operation and installation conditions. Please contact IAI for more details. 23 EC-S7

Dimensions EC EC CAD Dimensions drawings can be downloaded from our website. www.intelligentactuator.com CAD drawings can be downloaded from our website. www.intelligentactuator.com 2D CAD 2D CAD 3D CAD 3D CAD * When the slider is returning to its home position, please be careful of interference from surrounding objects, as it will travel until it reaches the M.E. M.E: Mechanical end S.E: Stroke end * When the slider is returning to its home position, please be careful of interference from surrounding objects, as it will travel until it reaches the M.E. M.E: Mechanical end S.E: Stroke end 6 (±0.02 interval for ø5h7 ) 69 6 (±0.02 interval for ø5h7 ) 69 77 2577 25 38 38 73 73 (Upper surface (Upper of surface slider) of slider) 22 22 5 5 Reference surface (Dimension B range) Reference surface (Dimension B range) A L 23 ST 26 38 (69) 3 3 8 8 A 23 ST 26 38 (69) M. E. S. E. Home M. E. 3 3 8 8 Allowable moment of fset reference M. E. S. E. Home M. E. position Allowable moment of fset reference position (46) 72 (46) 73 72 73 4-M5 Depth 0 + 0. 02 2 ø5h7 0 Depth 5 4-M5 Depth 0 + 0. 02 2 ø5h7 0 Depth 5 L 57 (W/o Brake) 207 (With Brake) 57 (W/o Brake) 207 (With Brake) (. 3) External interface connector Status LED External interface connector 32 Teaching 27. 5 port Status LED Teaching 27. 5 32 port 5. 5 Must be 00 or more. (73) Must be 00 or more. 52 7 46 (. 3) 5. 5 (73) 46 52 7 7. 5 7. 5 B B (0. 5) (0. 5) 4. 6 2. 5 2. 5 6 6 5. 3 8. 5 Reference surface 5. 3 Details of base 8. 5 mounting groove Reference surface 4. 6 Details of base mounting groove 8 M5 M5 Dimensions for accessory square nut for 8T-groove mounting 4 (6 pieces attached) Dimensions for accessory square nut for T-groove mounting (6 pieces attached) 4 Dimensions and Mass by Stroke Stroke 00 200 2 300 3 400 4 0 W/o Brake 394 444 494 544 594 644 694 744 794 844 Stroke With Brake 444 00 494 544 200 594 2 644 300 694 3 744 400 794 4 844 0 894 W/o Brake A 394 237 444 287 494 337 544 387 594 437 644 487 694 537 744 587 794 637 844 687 With Brake B 444 95 494 245 544 295 594 345 644 395 694 445 744 495 794 545 844 595 894 645 A W/o Brake 237 3.4 287 3.6 337 3.9 387 4.2 437 4.4 487 4.7 537 5.0 587 5.2 637 5.5 687 5.8 B With Brake 95 3.8 245 4. 295 4.4 345 4.6 395 4.9 445 5.2 495 5.4 545 5.7 595 6.0 645 6.2 W/o Brake 3.4 3.6 3.9 4.2 4.4 4.7 5.0 5.2 5.5 5.8 With Brake 3.8 4. 4.4 4.6 4.9 5.2 5.4 5.7 6.0 6.2 Dimensions and Mass by Stroke L L Weight (kg) Weight (kg) Controller Side Options Controller Side Options Name Name Touch Panel Teaching Pendant Touch Panel Teaching Pendant PC software PC software 24VDC power supply 24VDC power supply External view External view Model TB-02-C Model TB-02-C A teaching device equipped with functions such Overview as start point, end point, and AVD input, trial A teaching operation, device equipped and monitoring with functions such Overview as start point, end point, and AVD input, trial * For system configurations using the above tools, operation, refer to and P.33. monitoring * For system configurations using the above tools, refer to P.33. RCM-0-MW (RS232 connection version) RCM-0-MW (RS232 RCM-0-USB connection version) (USB connection version) RCM-0-USB Software for (USB start connection point input, version) end point input, and AVD input, trial operation, and monitoring Software for start point using input, a PC end point input, and AVD input, trial operation, and monitoring using a PC PS-24 (00V input) PS-24 (00V PS-242 input) (200V input) PS-242 Power supply with (200V maximum input) instantaneous output of 7A Power supply with maximum instantaneous output of 7A EC-S7 24

EC EC-R6 Model Specification Items EC R6 Series Type Lead Stroke Cable Length Options S : 20mm H : 2mm M : 6mm L : 3mm : mm ~ 300: 300mm (Every mm) 0: With terminal block type connector : m Refer to Options below. * Please refer to P.3 for more information about the model specification items. ~ 0: 0m Table of Payload by Speed/Acceleration Horizontal Side Vertical Ceiling * Depending on the model, there may be some limitations to using the vertical, side, and ceiling mount positions. Please contact IAI for more information regarding mounting positions. Lead 20 Orientation Horizontal Vertical Speed Acceleration (G) (mm/s) 0.3 0.5 0.7 0.3 0.5 0 6 6 5 5.5.5 60 6 6 5 5.5.5 320 6 6 5 3.5.5 480 6 6 5 3.5.5 640 6 4 3 2.5.5 800 4 3 Lead 2 Orientation Horizontal Vertical Speed Acceleration (G) (mm/s) 0.3 0.5 0.7 0.3 0.5 0 25 8 6 2 4 4 00 25 8 6 2 4 4 200 25 8 6 0 4 4 400 20 4 0 6 4 4 0 5 8 6 4 3.5 3 700 6 2 2 P O I N T Selection Notes () The maximum acceleration/deceleration is G for horizontal, and 0.5G for vertical use. (2) The actuator specifications displays the payload's maximum value, but it will vary depending on the acceleration and speed. Please refer to "Table of Payload by Speed/Acceleration" at right for more details. (3) The value of the horizontal payload assumes that there is an external guide. Please be aware that the anti-rotation stopper can be damaged when an external force is applied to the rod from any direction other than the moving direction. (4) When performing push operation, refer to P.3. (5) Depending on the ambient operating temperature, duty control is necessary. Please refer to P.32 for more information. Lead 6 Orientation Horizontal Vertical Speed Acceleration (G) (mm/s) 0.3 0.5 0.7 0.3 0.5 0 40 35 30 25 0 0 40 35 30 25 0 0 00 40 35 30 25 0 0 200 40 30 25 20 0 0 2 40 27.5 22.5 8 9 8 3 30 4 2 0 5 5 400 8 0 6 5 3 3 4 8 3 2 Lead 3 Orientation Horizontal Vertical Speed Acceleration (G) (mm/s) 0.3 0.5 0.7 0.3 0.5 0 60 45 40 2.5 2.5 60 45 40 2.5 2.5 00 60 45 40 2.5 2.5 25 60 40 30 0 0 75 40 35 25 20 6 5 200 35 30 20 4 5 4.5 225 6 6 0 6 5 4 Actuator Specifications Lead and Payload Model Lead Max. payload Horizontal (kg) Vertical (kg) Max. Push force (N) Stroke and Max. Speed Lead ~200 (Every mm) 2 (Unit: mm/s) 300 EC-R6S--2(-3) 20 6.5 56 EC-R6H--2(-3) 2 25 4 93 EC-R6M--2(-3) 6 40 0 85 EC-R6L--2(-3) 3 60 2.5 370 w/20mm/s Legend: Stroke 2 Cable Length 3 Option w/20mm/s 20 800 2 700 547 6 4 376 268 3 225 86 33 Stroke Stroke EC-R6 Stroke EC-R6 Stroke EC-R6 Stroke EC-R6 200 00 200 2 00 2 300 300 2 Cable Length 2 Cable Length Cable code Cable length Cable code Cable length 0 No cable (with connector) to 0 3 No cable (with to 3mconnector) 4 to 35 4 to 3m 5m 64 to to 0 5 64 to to 0m 5m 6 to 0 6 to 0m 3 Options Type Option code Reference page Brake B See P.29 Flange (front) FL See P.29 Foot bracket FT See P.29 Tip adapter (Internal thread) NFA See P.30 Non-motor end specification NM See P.30 PNP specification PN See P.30 Battery-less Absolute Encoder specification WA See P.30 Actuator Specifications Item Description Drive system Ball screw ø0mm, rolled C0 Positioning repeatability ±0.05mm Rod ø25 Material: Aluminum, hard alumite treatment Static allowable torque on rod tip 0.5N m Rod tip maximum angular displacement (*) ±.5 degrees Ambient operating temperature/humidity 0 to 40 C, 85% RH or less (Non-condensing) (*) The rod tip angular displacement (initial value for reference) when the rod tip static allowable torque is applied with the rod fully retracted. 25 EC-R6

Dimensions EC EC CAD Dimensions drawings can be downloaded from our website. www.intelligentactuator.com CAD drawings can be downloaded from our website. www.intelligentactuator.com 2D CAD 2D CAD 3D CAD 3D CAD * When the rod is returning to its home position, please be careful of interference from surrounding objects, as it will travel until it reaches the M.E. M.E: Mechanical end S.E: Stroke end * When the rod is returning to its home position, please be careful of interference from surrounding objects, as it will travel until it reaches the M.E. M.E: Mechanical end S.E: Stroke end 7 6 (9.6) (9.6) 7 6 M0.25 Rod tip supplied M0.25 hex nut Rod tip supplied hex nut 55 6 Greasing port (ø.6 x 7 oblong hole) Greasing port (ø.6 x 7 oblong hole) 55 6 (57) (57) M42.5 Supplied M42.5 front f ixing nut Supplied front f ixing nut Supplied front f ixing nut 65 65 55 (Width 55 across (Width f lats) across f lats) 4 (Width across 4 (Width f lats) across f lats) Supplied front f ixing nut 63 63 3 3 25 (rod 25 O.D.) (rod O.D.) 4 (Width across f lats) Orientation of this nut and angles of those flat surfaces are not controlled. None of those flat surfaces 4 can (Width be used across as reference f lats) plane. Orientation of this nut and angles of those flat surfaces are not controlled. None of those flat surfaces can be used as reference plane. M42.5 (8 ef fective thread range) 3 M42.5 3 M.E. (8 ef fective thread range) S.E. Home M.E. 3 3 M.E. S.E. Home M.E. M0.25 ST M0.25 ST 20 2 22 7.5 20 2 40.8 22 22 7.5 62.8 40.8 22 62.8 ø42 ø42 ø55 ø55 26 B 26 B A A L L 4 4 8 (W/o Brake) 58 (With Brake) 8 (W/o Brake) 58 (With Brake) Teaching port Status LED Teaching port (.3) (.3) Status LED 4.5 4.5 4 4 27.5 27.5 Must be 00 or more. Must be 00 or more. 22 22 External interface connector External interface connector 42 42 Dimensions and Mass by Stroke Stroke 00 200 2 300 L Weight (kg) W/o Brake 30.5 35.5 40.5 45.5.5 55.5 With Brake 34.5 39.5 44.5 49.5 54.5 59.5 A 83.5 233.5 283.5 333.5 383.5 433.5 B 97 47 97 247 297 347 W/o Brake.6.8 2.0 2.2 2.4 2.6 With Brake.8 2.0 2.2 2.4 2.6 2.8 Controller Side Options Name Touch Panel Teaching Pendant PC software 24VDC power supply External view Model Overview TB-02-C A teaching device equipped with functions such as start point, end point, and AVD input, trial operation, and monitoring * For system configurations using the above tools, refer to P.33. RCM-0-MW (RS232 connection version) RCM-0-USB (USB connection version) Software for start point input, end point input, and AVD input, trial operation, and monitoring using a PC PS-24 (00V input) PS-242 (200V input) Power supply with maximum instantaneous output of 7A EC-R6 26

EC EC-R7 Model Specification Items EC R7 Series Type Lead Stroke Cable Length Options S : 24mm H : 6mm M : 8mm L : 4mm : mm ~ 300: 300mm (Every mm) 0: With terminal block type connector : m Refer to Options below. * Please refer to P.3 for more information about the model specification items. ~ 0: 0m Horizontal Side Vertical Ceiling * Depending on the model, there may be some limitations to using the vertical, side, and ceiling mount positions. Please contact IAI for more information regarding mounting positions. O O P P N N I I T T Selection Selection Notes Notes () The maximum acceleration/deceleration is G for horizontal, and 0.5G for vertical use. () (2) The maximum actuator specifications acceleration/deceleration displays the is payload's G for horizontal, maximum and value, 0.5G but for vertical it will vary use. (2) The depending actuator on specifications the acceleration displays and the speed. payload's Please maximum refer to "Table value, of but Payload it will by vary depending Speed/Acceleration" the acceleration at right for and more speed. details. Please refer to "Table of Payload by (3) The Speed/Acceleration" value of the horizontal at right payload for more assumes details. that there is an external guide. (3) The Please value be of aware the horizontal that the anti-rotation payload assumes stopper that can there be damaged is an external when guide. an external Please force is be applied aware to that the the rod anti-rotation from any direction stopper other can be than damaged the moving when direction. an external (4) When force is performing applied to push the rod operation, from any refer direction to P.3. other than the moving direction. (4) (5) When Depending performing on the push ambient operation, operating refer temperature, to P.3. duty control is necessary. (5) Depending Please refer on to P.32 the ambient for more operating information. temperature, duty control is necessary. Please refer to P.32 for more information. Table of Payload by Speed/Acceleration Lead 24 Lead 6 Lead 24 Orientation Horizontal Vertical Lead 6 Orientation Horizontal Vertical Orientation Speed Horizontal Acceleration (G) Vertical Orientation Speed Horizontal Acceleration (G) Vertical (mm/s) Speed 0.3 0.5 Acceleration 0.7 (G) 0.3 0.5 (mm/s) Speed 0.3 0.5 Acceleration 0.7 (G) 0.3 0.5 (mm/s) 0 0.3 20 0.5 8 0.7 5 2 0.3 3 0.5 3 (mm/s) 0 0.3 0.5 40 0.7 35 30 0.3 8 0.5 8 2000 20 8 5 2 3 3 40 0 40 35 30 8 8 200 400 20 8 4 5 2 2 8 3 3 40 280 40 35 35 25 30 20 87 87 400 420 20 7 4 2 2 0 86 3 3 280 420 25 35 8 25 4 20 0 4.5 7 47 420 600 7 4 2 6 0 5 64 3 32 420 560 25 0 8 5 4 3 0 2 4.5 2 4 600 640 4 5 36 25.5 4 23 2 560 700 0 2 5 3 2 2 640 800 5 3 2.5 2 700 2 800 860 52 0.5 860 2 0.5 Lead 8 Lead 4 Lead 8 Orientation Horizontal Vertical Lead 4 Orientation Horizontal Vertical Orientation Speed Horizontal Acceleration (G) Vertical Orientation Speed Horizontal Acceleration (G) Vertical (mm/s) Speed 0.3 0.5 Acceleration 0.7 (G) 0.3 0.5 (mm/s) Speed 0.3 0.5 Acceleration 0.7 (G) 0.3 0.5 (mm/s) 0 0.3 60 0.5 0.7 45 40 0.3 8 0.5 8 (mm/s) 0 0.3 80 0.5 70 0.7 65 60 0.3 9 0.5 9 70 0 60 45 40 8 8 35 0 80 70 65 60 9 9 40 70 60 45 40 8 6 8 2 35 70 80 70 65 60 9 9 40 20 60 40 45 3 40 26 6 0 2 9 05 70 80 60 70 65 40 60 8 9 8 9 20 280 60 34 40 20 3 5 26 0 5 94 05 40 80 60 30 20 40 5 8 2 8 0 280 3 34 2 20 4 5 52 4 40 75 5 30 20 5 2 2 0 3 2 4 2 75 5 2 Actuator Specifications Lead and Payload Model Lead Max. payload Horizontal (kg) Vertical (kg) Max. Push force (N) Stroke and Max. Speed Lead ~300 (Every mm) (Unit: mm/s) EC-R7S--2(-3) 24 20 3 82 EC-R7H--2(-3) 6 8 273 EC-R7M--2(-3) 8 60 8 547 EC-R7L--2(-3) 4 80 9 094 w/20mm/s Legend: Stroke 2 Cable Length 3 Option w/20mm/s 24 860 <640> 6 700 <560> 8 3 4 75 <> represents vertical operation. Stroke Stroke EC-R7 Stroke EC-R7 Stroke EC-R7 Stroke EC-R7 200 00 200 2 00 2 300 300 2 Cable Length Cable code Cable length Cable code Cable length 0 No cable (with connector) to 0 3 No cable (with to 3mconnector) 4 to 35 4 to 3m 5m 64 to to 0 5 64 to to 0m 5m 6 to 0 6 to 0m 2 Options Type Option code Reference page Brake B See P.29 Flange (front) FL See P.29 Foot bracket FT See P.29 Tip adapter (Internal thread) NFA See P.30 Non-motor end specification NM See P.30 PNP specification PN See P.30 Battery-less Absolute Encoder specification WA See P.30 Actuator Specifications Item Description Drive system Ball screw ø2mm, rolled C0 Positioning repeatability ±0.05mm Rod ø30 Material: Aluminum, hard alumite treatment Static allowable torque on rod tip 0.5N m Rod tip maximum angular displacement (*) ±.5 degrees Ambient operating temperature/humidity 0 to 40 C, 85% RH or less (Non-condensing) (*) The rod tip angular displacement (initial value for reference) when the rod tip static allowable torque is applied with the rod fully retracted. 27 EC-R7

Dimensions EC EC CAD Dimensions drawings can be downloaded from our website. www.intelligentactuator.com CAD drawings can be downloaded from our website. www.intelligentactuator.com 2D CAD 2D CAD 3D CAD 3D CAD * When the rod is returning to its home position, please be careful of interference from surrounding objects, as it will travel until it reaches the M.E. M.E: Mechanical end S.E: Stroke end * When the rod is returning to its home position, please be careful of interference from surrounding objects, as it will travel until it reaches the M.E. M.E: Mechanical end S.E: Stroke end 22 22 8 8 (25.4) (25.4) M4.5 Rod tip supplied M4.5 hex nut Greasing port (ø5 x 7 oblong hole) Rod tip supplied hex nut 65 65 9 9 Greasing port (ø5 x 7 oblong hole) (69) (69) M48.5 Supplied front f ixing nut Supplied front M48.5 f ixing nut Supplied front f ixing nut 74.5 74.5 65 (Width 65 across (Width f lats) across f lats) 9 (Width across 9 (Width f lats) across f lats) Supplied front f ixing nut M48.5 73 (23 ef fective thread range) 73 M48.5 3 (23 ef fective thread range) 3 M.E. S.E. Home M.E. 3 3 M.E. S.E. Home M.E. 34.5 34.5 9 (width across f lats) Orientation of this nut and angles of those flat surfaces are 9 not (width controlled. across f lats) None of those flat surfaces can be used Orientation as reference of plane. this nut and angles of those flat surfaces are not controlled. None of those flat surfaces can be used as reference plane. ø30 (rod ø30 O.D.) (rod O.D.) M4.5 M4.5 ST ST ø48 ø48 27.5 2 30.5 9.5 27.5 49.4 27 2 30.5 76.4 9.5 49.4 27 76.4 28 28 ø70 ø63 ø70 ø63 B B A A L L 3.5 3.5 57 (W/o Brake) 207 (With Brake) 57 (W/o Brake) 207 (With Brake) Teaching port Status LED Teaching port (.3) (.3) Status LED 5.5 5.5 3.5 3.5 27.5 27.5 Must be 00 or more. Must be 00 or more. External interface connector 32 External interface connector 32 52 52 Dimensions and Mass by Stroke Stroke 00 200 2 300 L Weight (kg) W/o Brake 354 404 454 4 554 604 With Brake 404 454 4 554 604 654 A 97 247 297 347 397 447 B 04 54 204 254 304 354 W/o Brake 3.3 3.5 3.7 3.9 4. 4.3 With Brake 3.5 3.7 3.9 4. 4.3 4.5 Controller Side Options Name Touch Panel Teaching Pendant PC software 24VDC power supply External view Model Overview TB-02-C A teaching device equipped with functions such as start point, end point, and AVD input, trial operation, and monitoring * For system configurations using the above tools, refer to P.33. RCM-0-MW (RS232 connection version) RCM-0-USB (USB connection version) Software for start point input, end point input, and AVD input, trial operation, and monitoring using a PC PS-24 (00V input) PS-242 (200V input) Power supply with maximum instantaneous output of 7A EC-R7 28

EC EC Series Series Series Series Options Options Brake Brake Brake Model Model Description Model Description Description B Applicable Models All Models When B Applicable Models All Models used Applicable vertically, this Models works as All a holding Models mechanism that prevents the slider or rod from falling and damaging any attached fittings when When the used power vertically, or servo this is works turned as of a holding f. mechanism that prevents the slider or rod from falling and damaging any attached fittings When when the used power vertically, or servo this is works turned as of a holding f. mechanism that prevents the slider or rod from falling and damaging any attached fittings when the power or servo is turned of f. Flange (front) Flange (front) Flange (front) FL Model Applicable Models EC-R6/R7 Model Description Model A FL FL Applicable Models EC-R6/R7 bracket that Applicable attaches Models to the actuator EC-R6/R7 body with bolts. Description A bracket that attaches to the actuator body with bolts. Description A bracket that attaches to the actuator body with bolts. EC-R6 Model number of single product: EC-FL-R6 * EC-R6 Not shipped Model number assembled. of single Refer to product: the drawing EC-FL-R6 to mount. EC-R6 * Not shipped Model number assembled. of single Refer to product: the drawing EC-FL-R6 to mount. * Not shipped assembled. Refer to the drawing to mount. 4 4 4 60 40 60 40 60 40 75 90 75 75 90 90 4-ø6.6 4-ø6.6 4-ø6.6 62.8 52.8 (home 62.8 position) 0 52.8 (home 62.8 position) 6 0 52.8 (home position) 6 0 6 EC-R7 Model number of single product: EC-FL-R7 * EC-R7 Not shipped Model number assembled. of single Refer to product: the drawing EC-FL-R7 to mount. EC-R7 * Not shipped Model number assembled. of single Refer to product: the drawing EC-FL-R7 to mount. * Not shipped assembled. Refer to the drawing to mount. 70 5 5 5 70 70 76.4 64.4 (home 76.4 position) 2 4-ø9 64.4 (home 76.4 position) 9 2 4-ø9 64.4 (home position) 9 2 4-ø9 9 90 05 90 05 90 05 Foot bracket Foot bracket Foot bracket FT Model Applicable Models EC-S6/S7/R6/R7 Model Description Model This FT FT Applicable Models EC-S6/S7/R6/R7 is a bracket Applicable used to Models fix the actuator EC-S6/S7/R6/R7 with bolts from the top side. (Bolts are tightened from the top, not from the bottom) Description This is a bracket used to fix the actuator with bolts from the top side. (Bolts are tightened from the top, not from the bottom) Description This is a bracket used to fix the actuator with bolts from the top side. (Bolts are tightened from the top, not from the bottom) EC-S Model number of single product: EC-FTSB * EC-S Not shipped Model number assembled. of single Refer product: to the drawing EC-FTSB to mount. EC-S * Not shipped Model number assembled. of single Refer product: to the drawing EC-FTSB to mount. * Not shipped assembled. Refer to the drawing to mount. EC-S6 EC-S7 35 EC-S6 A EC-S7 35 A EC-S6 35 EC-S7 6.5 6.5 5.5 8 6.5 R2.75 R2.75 R2.75 Detailed view of A 92 78 6.5 5.5 R2.75 R2.75 R2.75 Detailed view of A 8 02 88 5.5 5.5 Detailed view of A Detailed view of A 92 78 92 78 A A 35 6.5 6.5 5.5 5.5 Detailed view of A Detailed view of A 02 88 02 88 A A 35 35 8 8 (78) (78) (78) Effective mounting clearance ST+27 Effective mounting clearance ST+27 Effective mounting clearance ST+27 8 8 (88) (88) (88) Effective mounting clearance ST+45 Effective mounting clearance ST+45 Effective mounting clearance ST+45 EC-R6 Model number of single product: EC-FT-R6 * EC-R6 Not shipped Model number assembled. of single Refer to product: the drawing EC-FT-R6 to mount. EC-R6 * Not shipped Model number assembled. of single Refer to product: the drawing EC-FT-R6 to mount. * Not shipped assembled. Refer to the drawing to mount. 33.5 33.5 33.5 34 34 34 5 5 5 82 82 82 03 90 03 90 03 90 20 20 20 36 Stroke +27 36 Stroke +27 36 Stroke +27 4-ø7 4-ø7 4-ø7 EC-R7 Model number of single product: EC-FT-R7 * EC-R7 Not shipped Model number assembled. of single Refer to product: the drawing EC-FT-R7 to mount. EC-R7 * Not shipped Model number assembled. of single Refer to product: the drawing EC-FT-R7 to mount. * Not shipped assembled. Refer to the drawing to mount. 37 37 40 37 40 40 5 5 5 00 00 00 26 0 26 0 26 0 25 25 25 40.5 Stroke +29 40.5 Stroke +29 40.5 Stroke +29 4-ø9 4-ø9 4-ø9 29 Options

EC Tip adapter (Internal thread) Model Description NFA Applicable Models EC-R6/R7 A rod tip tooling adapter with threaded hole. EC-R6 Model number of single product: EC-NFA-R6 EC-R7 Model number of single product: EC-NFA-R7 0.5 7 0.20 M0.5 depth 5 Orientation of this nut and angles of those flat surfaces are not controlled. None of those flat surfaces can be used as reference plane. 84 (home position) 4 35 22 0.5 0.20 M2x.75 Depth 20 Orientation of this nut and angles of those flat surfaces are not controlled. None of those flat surfaces can be used as reference plane. 06 (home position) 58 3 34.5 ø20 ø26 0.5 7 0.20 22 0.5 0.20 Non-motor end specification Model Description NM Applicable Models All Models The normal home position is set by the slider and rod on the motor side, but there is the option for the home position to be on the other side to accommodate variations in equipment layout, etc. PNP specification Model Description PN Applicable Models All Models The EC series offers NPN specification input/output for connecting external devices as standard. Specifying this option changes input/output to PNP specification. Battery-less Absolute Encoder specification Model Description WA Applicable Models All Models The EC series offers incremental encoder specification as standard. Specifying this option installs a built-in battery-less absolute encoder. Options 30

EC EC EC Correlation of of push force and and current limit value In pressing In pressing operation, the the push push force force can can be changed be changed by setting by setting the the current current limit limit value value of the of the controller between between 20% 20% and and 70%. 70%. The The maximum push push force force will will vary vary depending on the on the model, model, so please so please refer refer to the to the graphs graphs below below and and on the on the following page, page, and and select select a type a type based based on the on the needed needed push push force force your for your intended intended use. use. Correlation of Push of Push Force Force and and Current Current Limit Limit Value Value Push force (N) 400 3 300 2 200 Push force (N) 00 0 EC-S6/R6 EC-S6/R6 Correlation Correlation of push of push force force and current and current limit limit value value 400 3 Lead Lead 3 3 300 2 200 Lead Lead 6 6 Lead Lead 2 2 00 Lead Lead 20 20 0 0 0 0 0 20 20 30 30 40 40 60 60 70 70 80 80 Current Current limit value limit value (%) (%) Push force (N) Correlation Correlation of push of push force force and current and current limit limit value value 700 700 600 600 Lead Lead 4 4 0 0 Push force (N) 400 400 300 300 200 200 EC-S7 EC-S7 Lead Lead 8 8 Lead Lead 6 6 00 00 Lead Lead 24 24 0 0 0 0 0 0 20 20 30 30 40 40 60 60 70 70 80 80 Current Current limit value limit value (%) (%) Push force (N) Correlation Correlation of push of push force force and current and current limit limit value value 200 200 000 000 Lead Lead 4 4 800 800 Push force (N) 600 600 EC-R7 EC-R7 Lead Lead 8 8 400 400 Lead Lead 6 6 200 200 Lead Lead 24 24 0 0 0 0 0 0 20 20 30 30 40 40 60 60 70 70 80 80 Current Current limit value limit value (%) (%) * During * During push motion, push motion, the speed the is speed fixed is to fixed 20 mm/s. to 20 mm/s. If the velocity If the velocity setting setting value (V) value is less (V) than is less 20 than mm/s, 20 mm/s, the the speed setting speed setting of V is used of V is for used the for push the speed push but speed the but push the force push will force be will unstable. be unstable. Notes Notes for Slider for Slider Type Type When When performing the the push-motion operation operation with with the the slider slider type, type, please please limit limit the the push push current current in order in order that that the the reactive reactive moment moment caused caused by the by the push push force force does does not not exceed exceed the the dynamic dynamic allowable allowable moment moment (Ma, (Ma, Mb) Mb) specified specified in the in the catalog catalog (It should (It should be 80% be 80% or less or less of the of the dynamic dynamic allowable allowable moment moment for the for the slider slider type). type). Please Please refer refer to the to the figures figures below, below, which which show show the the working working point point of the of the guide guide moment, moment, for help for help with with calculating the the moment. moment. This This can can be done be done by by considering the the offset offset the of the push push force force application position. position. Please Please note note that that if excessive if excessive force force which which exceeds exceeds the the dynamic dynamic allowable moment moment is applied, is applied, it may it may damage damage the the guide guide and and shorten shorten its service its service life. life. Please Please keep keep this this in mind mind and and select select a push a push current current that that is safely is safely within within its limits. its limits. Slider Slider type type Allowable Allowable moment moment offset offset reference reference position position 22 22 Guide Guide moment moment effective effective position: position: 22mm 22mm from from slider slider top surface top surface (both (both S6/S7) S6/S7) Guide Guide moment moment effective effective position position Calculation example) example) When When 200N 200N push push operation operation is performed is performed with with EC-S7 EC-S7 at the at the position position shown shown in the in the figure figure at right, at right, the the moment moment applied applied to the to the guide guide is: is: 200N 200N mm mm Ma = Ma = (22+) 200 = 4400 = 4400 (N mm) (N mm) = 4.4 = 4.4 (N m). (N m). The The dynamic dynamic allowable allowable moment moment for EC-S7 for EC-S7 is Ma is = Ma 7.7 = 7.7 (N m), (N m), which which means means it is it OK is OK since since 7.7 7.7 > 4.4. > 4.4. Also, Also, should should an Mb an moment Mb moment occur occur due due to the to push the push operation, operation, calculate calculate the moment the moment from from the overhang the overhang and and ensure ensure that that it is within is within range range of the of dynamic the dynamic allowable allowable moment. moment. 3 Reference Data

Duty cycle Duty cycle is the percentage of the actuator's active operation time in each cycle. The duty ratio for each type is limited to the values below. * The data below is applicable even during operation at maximum velocity/acceleration/deceleration. EC [Duty [Duty Cycle] Cycle] The The duty duty ratio ratio is is the the operating operating rate rate shown shown as as the the actuator's actuator's operating operating time time during during one one cycle cycle in in %. %. D: Duty D: Duty TM: Operating time TM: Operating time (including pressing operation) (including pressing operation) TR: Stop time TR: Stop time SPEED SPEED Acceleration Constant speed Acceleration Constant speed Deceleration Deceleration Stop Stop TIME TIME Operating time TM Operating time TM Stop time TR Stop time TR Time of cycle Time of cycle Ambient temperature and duty ratio 20 Ambient temperature and duty ratio 00 Duty (%) 80 60 40 20 0 0 5 0 5 20 25 30 35 40 Temperature ( C) Reference Data 32

EC System Configuration PLC Sold separately 24VDC power supply (Refer to page 6-239 of the General Catalog 207) <Model: PS-24 (00V input)> <Model: PS-242 (200V input)> <Wires> For "24V" and "0V", the thickness should be AWG8. For others, it should be AWG26 or higher. * All cables should be 0m or shorter. Accessories Power / I/O connector Connector for connecting customer-side power wiring. Accessories Power / I/O cable (See P. 35) <Model: CB-EC-PWBIO -RB> Cable for connecting power and PLC I/O signals. Sold separately Touch Panel Teaching Pendant (See P. 35) <Model: TB-02- > Sold separately PC software (5m cable included) (See P. 35) RS232 connection version <Model: RCM-0-MW> USB connection version <Model: RCM-0-USB> List of Accessories Product category Accessories Without EC power / I/O cable Power / I/O connector (-87940-6) With EC power / I/O cable Power / I/O cable (CB-EC-PWBIO -RB) 33 Controller

Basic Controller Specifications Basic Basic Controller Controller Specifications Specifications EC EC Specification item Specification content Specification item Specification content Number of controlled Specification axes item axis Specification content Number of controlled Specification axes item axis Specification content Power Number supply of controlled voltage axes 24VDC axis ±0% Power Number supply of controlled voltage axes 24VDC axis ±0% Power capacity supply voltage Rated 24VDC 3.5A, ±0% max. 4.2A Power capacity supply voltage Rated 24VDC 3.5A, ±0% max. 4.2A Brake Power release capacity power supply 24VDC Rated 3.5A, ±0%, max. 200mA 4.2A (only for external brake release) Brake Power release capacity power supply 24VDC Rated 3.5A, ±0%, max. 200mA 4.2A (only for external brake release) Generated Brake release heat power supply 8W 24VDC (at 00% ±0%, duty) 200mA (only for external brake release) Generated Brake release heat power supply 8W 24VDC (at 00% ±0%, duty) 200mA (only for external brake release) Inrush Generated current heat 8.3A 8W (at (with 00% inrush duty) current limit circuit) Inrush Generated current heat 8.3A 8W (at (with 00% inrush duty) current limit circuit) Momentary Inrush current power failure resistance max 8.3A 0μs (with inrush current limit circuit) Momentary Inrush current power failure resistance max 8.3A 0μs (with inrush current limit circuit) Motor Momentary size power failure resistance 42, max 0μs 56 Motor Momentary size power failure resistance 42, max 0μs 56 Motor rated size current.2a 42, 56 Motor rated size current.2a 42, 56 Motor control rated current method Weak.2A field vector control Motor control rated current method Weak.2A field vector control Supported Motor control encoders method Incremental Weak field vector (800pulse/rev), control battery-less absolute encoder (800pulse/rev) Supported Motor control encoders method Incremental Weak field vector (800pulse/rev), control battery-less absolute encoder (800pulse/rev) SIO Supported encoders RS485 Incremental ch (Modbus (800pulse/rev), protocol battery-less compliant) absolute encoder (800pulse/rev) SIO Supported encoders RS485 Incremental ch (Modbus (800pulse/rev), protocol battery-less compliant) absolute encoder (800pulse/rev) SIO Number of input RS485 3 points ch (forward, (Modbus backward, protocol alarm compliant) clear) SIO Number of input RS485 points ch (forward, (Modbus backward, protocol alarm compliant) clear) Input Number voltage of input 24VDC 3 points ±0% (forward, backward, alarm clear) Input Input Number voltage of input 24VDC points ±0% (forward, backward, alarm clear) Input Input current voltage 5mA/ 24VDC circuit ±0% specification Input Input current voltage 5mA/ 24VDC circuit ±0% specification Input Leakage Input current current 5mA/ max ma/ circuit point specification specification Leakage Input current current 5mA/ max ma/ circuit point Isolation Leakage current method Non-isolated max ma/ point PIO Isolation Leakage current method Non-isolated max ma/ point PIO No. Isolation of output method 3 Non-isolated points (forward complete, backward complete, alarm) PIO No. Isolation of output method Non-isolated points (forward complete, backward complete, alarm) PIO Output No. of output voltage 24VDC 3 points ±0% (forward complete, backward complete, alarm) Output Output No. of output voltage 24VDC points ±0% (forward complete, backward complete, alarm) Output Output current voltage ma/ 24VDC ±0% circuit specification Output Output current voltage ma/ 24VDC ±0% circuit specification Output Residual Output current voltage ma/ 2V or lesscircuit specification specification Residual Output current voltage ma/ 2V or lesscircuit Isolation Residual voltage method Non-isolated 2V or less Isolation Residual voltage method Non-isolated 2V or less Data setting and input methods Isolation method PC Non-isolated software, touch panel teaching pendant Data setting and input methods Isolation method PC Non-isolated software, touch panel teaching pendant Data retention setting and memory input methods Position PC software, and touch parameters panel are teaching saved pendant in non-volatile memory. (No limit to rewrite) Data retention setting and memory input methods Position PC software, and touch parameters panel are teaching saved pendant in non-volatile memory. (No limit to rewrite) Data retention memory Servo Position ON and (green parameters light ON) are / Alarm saved (red in non-volatile light ON) / Initializing memory. when (No limit power to rewrite) comes ON (orange light ON) Data LED display retention memory Servo Position ON and (green parameters light ON) are Alarm saved (red in non-volatile light ON) Initializing memory. when (No limit power to rewrite) comes ON (orange light ON) LED display Operation Servo ON (green from teaching: light ON) Stop / Alarm from (red teaching light ON) (red / Initializing light ON) when / Servo power OFF (light comes OFF) ON (orange light ON) LED display Operation Servo ON (green from teaching: light ON) Stop Alarm from (red teaching light ON) (red Initializing light ON) when Servo power OFF (light comes OFF) ON (orange light ON) LED Predictive display When the number of movements or operation distance has exceeded the set value and when the maintenance/preventive Operation from teaching: Stop from teaching (red light ON) / Servo OFF (light OFF) When Operation the number from teaching: of movements Stop from or teaching operation (red distance light ON) has exceeded Servo OFF the (light set value OFF) and when the Predictive maintenance maintenance/preventive LED When blinks the number alternately of movements green and red or operation overload distance warning has exceeded the set value and when the Predictive maintenance/preventive LED When blinks the number alternately of movements green and red or operation overload distance warninghas exceeded the set value and when the maintenance * Only when configured in advance Predictive maintenance/preventive LED blinks alternately green and red at overload warning LED Only blinks when alternately configured green in advance and red at overload warning maintenance Ambient maintenance operating temperature 0 * Only to 40 C when configured in advance Ambient operating temperature Only to 40 C when configured in advance Ambient operating humidity temperature 85% 0 to 40 C RH or less (no condensation or freezing) Ambient operating humidity temperature 85% to 40 C RH or less (no condensation or freezing) Operating Ambient operating ambiencehumidity Avoid 85% RH corrosive less (no gas condensation and excessive or dust freezing) Operating Ambient operating ambiencehumidity Avoid 85% RH corrosive less (no gas condensation and excessive or dust freezing) Insulation Operating resistance ambience 0VDC Avoid corrosive 0MΩ gas and excessive dust Insulation Operating resistance ambience 0VDC Avoid corrosive 0MΩ gas and excessive dust Electric Insulation shock resistance protection mechanism Class 0VDC basic 0MΩ insulation Electric Insulation shock resistance protection mechanism Class 0VDC basic 0MΩ insulation Cooling Electric shock method protection mechanism Natural Class basic air cooling insulation Cooling Electric shock method protection mechanism Natural Class basic air cooling insulation Cooling method Natural air cooling Cooling method Natural air cooling I/O Signal Table I/O I/O Signal Signal Table Table Input Input Input Input Output Output Output Output Power I/O connector pin assignment Power / I/O connector pin assignment 24V 24V 24V Power / I/O connector pin assignment Power I/O connector pin assignment 24V 24V 0V 0V 24V 0V 24V 24V 0V Brake Brake release Brake 0V 0V Brake 0V 0V release Brake Backward Brake 0 Brake Brake Backward release release Forward 0 Backward Backward Forward Alarm cancel 2 Alarm Forward Forward cancel 2 Backward complete/push complete (LS0) 0 Backward complete/push Alarm cancel Alarm cancel complete 0 (LS0) Forward complete/push complete (LS) 0 Backward Backward Forward complete/push complete/push complete complete 0 (LS) (LS0) (LS0) Alarm 2 Forward complete/push Forward complete/push Alarm complete (LS) complete (LS) 2 Alarm Alarm Controller 34 34

EC Options Touch Panel Teaching Pendant Features Model Conf iguration A teaching device equipped with functions such as position teaching, trial operation, and monitoring. TB-02- Please contact IAI for the current supported versions. Specif ications Rated voltage 24V DC Power consumption 3.6W or less (ma or less) Ambient operating temperature 0 to 40 C Ambient operating humidity 20~ 85% RH (Non-condensing) Environmental resistance Mass IP20 470g (TB-02 unit only) 5m PC software (Windows only) Features Model Conf iguration The start-up support software which comes equipped with functions such as position teaching, trial operation, and monitoring. A complete range of functions needed for making adjustments contributes to shortened start-up time. RCM-0-MW (with an external device communication cable + RS232 conversion unit) Please contact IAI for the current supported versions. RS232 conversion adapter RCB-CV-MW 5m Supported Windows versions: 7/8/0 PC software (CD) 0.3m External device communication cable CB-RCA-SIO0 Model Conf iguration RCM-0-USB (with an external device communication cable +USB conversion adapter + USB cable) Please contact IAI for the current supported versions. 3m USB conversion adapter RCB-CV-USB 5m PC software (CD) USB cable CB-SEL-USB030 External device communication cable CB-RCA-SIO0 Maintenance Parts When placing an order for a replacement cable, please use the model name shown below. Table of compatible cables Model name EC Power / I/O cable CB-EC-PWBIO -RB Model CB-EC-PWBIO -RB * Please indicate the cable length (L) in, E.g.) 030 = 3m 34.2 CN 35 Controller 49. Actuator side (ø7.2) L Minimum bending radius r = 58mm or more (Dynamic bending condition) * Only the robot cable is available for this model. (Standard non robot cable unavailable) 0 Color Signal name Pin No. Black (AWG8) 0V A Red (AWG8) 24V B Light blue (AWG22) (reserve) A2 Orange (AWG26) IN0 B3 Yellow (AWG26) IN B4 Green (AWG26) IN2 B5 Pink (AWG26) (reserve) B6 Blue (AWG26) OUT0 A3 Purple (AWG26) OUT A4 Gray (AWG26) OUT2 A5 White (AWG26) (reserve) A6 Brown (AWG26) BKRLS B2

EC EC Select Select and and Inquire Inquire from from Website! Access Access the IAI IAI the website IAI website https://www.intelligentactuator.com/ec2 Customer Customer 2 2 Select 2 Select product product Customer Customer 3 3 Check 3 Check follow follow up up email up email Customer Customer 4 4 Order/Sales 4 Order/Sales Call Call Customer Customer 5 5 Delivery 5 Delivery Customer Customer Support system 36