With the end of financial year behind us, now could be a good time to take a look at your fleet, and size up your older models.

Transcription

1 Hi, With the end of financial year behind us, now could be a good time to take a look at your fleet, and size up your older models. At Mack we understand you don t want to be paying new parts prices for older trucks, so we ve developed a range of parts programs to help you at different points throughout the life of your truck. Contact your local dealer to find the best program for you. I hope you enjoy this month s read, and if you do not already receive the version of Aftersales News, you can signup at aftersales.macktrucks.com.au/signup/ Cheers, Tony O Connell Vice President, Aftersales

2 THE BEST FOR BUSINESS. DIRECT-MIX CONCRETE MANAGER MARK ELLIOT HAS BEEN WITH THE COMPANY ON AND OFF FOR 25 YEARS, AND HAS ALWAYS WORKED WITH MACKS. WITH OPERATIONS RUNNING BETWEEN ADELAIDE AND RURAL LOCATIONS AROUND SOUTH AUSTRALIA, DIRECT-MIX ARE KEEPING BUSY. We ve got twenty of our own Metro-Liners, says Mark and our sub-contractors have got about another twenty between them. The Metro-Liners haul a good load, they go all day, and they can get into just about anywhere, and for me and my drivers, those things are important. For Mark, the way they handle in tight spots is key. The concreting business is a very rough industry, says Mark. When they get loaded our trucks are almost dancing around, and on the construction sites there are lots of tight corners and poor surfaces. But while the trucks might find themselves in a bit of a squeeze, inside the cab it s a different story. My drivers won t touch anything other than an American truck, Mark says, they re the only ones that give you enough space. The Metro-Liner has plenty of room. The Metro-Liners haul a good load, they go all day, and they can get into just about anywhere. - Mark Elliot, Direct-Mix Concrete Manager Over the years, whenever we ve had an issue they ve been onto it straight away. - Mark Elliot, Direct-Mix Concrete Manager

3 THE BEST FOR BUSINESS. Continued. Overall, it s the aftersales service that Direct-Mix really rely on. Mack s support is brilliant, says Mark. The workshop s nearby, so we can take the truck down, get it straight onto the computer and identify the problem. When it comes to service they re twice as good as their nearest competitor. One of them I think we bought back in 1998, and it s still going strong. That s one tough truck. And with Mack s Vintage Parts program, it s now even easier to keep trucks on the road for longer, with more affordable replacement parts for older models. See our website to find out more. Mack s maintenance means Direct-Mix can typically run their trucks for about 10 years before replacing them. They ve just bought two new Macks to replace a couple of their longest-serving ones.

4 WORKSHOP MANAGER SPECIALS MACK MP8/MP10 ENGINE TUNE $ INCLUDES Remove & replace rocker cover gasket, Valve set, Engine bay inspection ADVANTAGES Increased engine performance, Maximises fuel economy, Early detection of component failure, Reduces exhaust emissions Also available for E-Tech & CCRS powered vehicles. Enquire at your authorised Mack Workshop. Offer is valid until 30th September Prices include GST and are recommended retail prices. Includes labour (in a participating authorised Mack workshop only), consumables, OEM parts for Engine Tune only. Prices exclude additional parts and labour if required. Surcharge may apply outside standard hours. For full terms and conditions please contact your authorised dealer. Images are for illustration purposes only. MACK PARTS DEALS NEW BREED HEADLAMPS Left Hand/Right Hand... FROM $ Suits various models TIE ROD ENDS Suits current models... FROM $ ALTERNATOR Suits current models... FROM $ WHEEL BEARING KITS Meritor Eaton Drive...$ Mack SW44 Rear Drive Axle...$ Trailer General Purpose Axles...$ Meritor FG941 Eaton Steer Axles..$99.00 Mack FAW 18 Steer Axle...$ Mack FA Steer Axle... $ Mack SW34 Rear Drive Axle...$ ACCESSORY PACK Includes: Sunvisor Stoneguard Weather Shield RH Dash Mat Floor Mat Suits current models... ONLY $1, HUB CAP KIT Suit 10 stud 285PCD steel and alu Disc with 4 & 5 hub locator... ONLY $ Prices shown include GST, are recommended retail prices and are valid while stocks last. Available from your participating authorised MACK dealer. Prices and specifications are subject to change without notice and are plus freight where applicable. Images are for illustration purposes only actual products may differ from shown. Mack Trucks and/or its representatives reserve the right to correct printing errors. Please contact your local authorised dealership for terms and conditions.

5 WE KEEP OUR PROMISES SO YOU CAN KEEP YOURS. GET THE TOTAL PACKAGE. NEW SOUTH WALES Hi Torque Truck Spares Dubbo (02) Johnson s Truck & Coach Broken Hill (03) JT Fossey (Sales) Tamworth (02) Southern Truck Centre Queanbeyan (02) Southern Trucks Pambula* (02) Southside Truck Centre Coffs Harbour (02) Southern Truck Centre Wollongong (02) Volvo Commercial Vehicles Newcastle (02) Volvo Commercial Vehicles Sydney (Chullora) (02) Volvo Commercial Vehicles Sydney West (Blacktown) (02) Wagga Motors Wagga Wagga (02) NORTHERN TERRITORY Volvo Commercial Vehicles Darwin (08) Van Luenen Diesel Pty Ltd Alice Springs* (08) QUEENSLAND Crokers Truck Centre Mackay (07) Queensland Truck Centre Toowoomba (07) Queensland Truck Centre Warana* (07) Stevo s Truck Repairs Gympie* (07) Transport Field Services Warwick (07) Volvo Commercial Vehicles Brisbane South (07) Volvo Commercial Vehicles Brisbane North (07) Northside Diesel Caboolture* (07) Volvo Commercial Vehicles Cairns (07) Volvo Commercial Vehicles Gold Coast (07) Volvo Commercial Vehicles Rockhampton (07) Ken Landt Diesel Repairs Bundaberg* (07) Rod Bianchi Motors Emerald* (07) Longreach Motors Longreach* (07) Volvo Commercial Vehicles Townsville (07) Queensland Truck Centre Mt Isa* (07) SOUTH AUSTRALIA South Central Trucks Adelaide (08) Butler s Mechanical Service Port Augusta* (08) Ferguson s Diesel Services Mt Gambier* (08) Irvine Tyre & Mechanical Port Pirie* (08) TASMANIA Webster Trucks Burnie (Wivenhoe) (03) Webster Trucks East Devonport (03) Webster Trucks Hobart (Derwent Park) (03) Webster Trucks Launceston (03) VICTORIA CMV Truck & Bus Albury - Wodonga (02) CMV Truck & Bus Clayton (03) CMV Truck & Bus Dandenong (03) CMV Truck & Bus Laverton (03) D & S Truck Repairs Shepparton* (03) Emmetts Motors Horsham* (03) PJ & T Motors Moolap* (03) Thackers Trucks & Engineering Long Gully* (03) CMV Truck & Bus Traralgon (03) Johnson s Truck & Coach Mildura (03) Mack Genuine Parts are as tough as your truck. With premium materials and precision engineering, they re built to take whatever the road can throw at them. Mack Total Support gives you the added confidence of warranties, servicing and maintenance from the people who made your machine. Find more about Mack Total Support at macktrucks.com.au/parts-and-services/ WESTERN AUSTRALIA Truck Centre WA Albany (08) Truck Centre WA Bunbury (08) Truck Centre WA Geraldton (08) Truck Centre WA Perth (Guildford) (08) Truck Centre WA Perth (Kewdale) (08) Truck Centre WA Perth (Spearwood) (08) Truck Centre WA Port Hedland (08) AGK Maintenance and Service Newman* (08) Broome Diesel and Hydraulic Services Broome* (08) Flex Industries Kalgoorlie* (08) Kip & Steve s Mechanical Repairs Esperance* (08) Kununurra Diesel Services Kununurra* (08) Ross s Diesel Services Merredin* (08) *Sub-dealer / service contractor macktrucks.com.au FREE CALL VGO0144_02 Prices shown include GST, are recommended retail prices and are valid while stocks last. Available from your participating authorised MACK dealer. Prices and specifications are subject to change without notice and are plus freight where applicable. Images are for illustration purposes only actual products may differ from shown. Mack Trucks and/or its representatives reserve the right to correct printing errors. Please contact your local authorised dealership for terms and conditions.