Objective 5 Negotiate with Vendors

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1 Objective 5 Reports Objective 5 Negotiate with Vendors Report ID Title Purpose Features MA504-0B- SX Monthly Airline Volume Prior 12 months Track airline volume for previous 12 months. Airline volume for prior 12 months. Segment costs A505-6B- MCX MA BMAX A510-6B A512-0X A509-0Z- BMAX MA BMAX Airline Volume Top 10 Airlines Top 10 Market City Pairs Airport Pair Top 20 Bi-Directional Markets Validating rier Air Fare Analysis Airline Ticket Price Ranges Airport Pair Top 25 AA Markets Top 25 Airport Pair By Airline Track top airline volume and top city pairs within each airline. Track the fare categories that are used. Track the top bi-directional market pairs. Track the percentage of tickets that are validated on each carrier Track airline ticket price ranges. See how many tickets are booked within a specific price range Track target airline volumes for top markets to monitor market share. Track the top airport pairs by airline.. Domestic and international totals Top airlines Top city pairs Fare categories Bi-directional reporting True O&D reporting Validating rier reporting Transborder reporting Range reporting Other ranges available for reporting include advance purchase ranges, car rates ranges and hotel rate ranges. Target airline vs all others. The report can show only markets that a carrier is used in or can show top markets even if the carrier is not used A511-0X MC502-0X MC508-0X Destination Country Analysis Vendor Top 25 Airports City Top 25 Cities Track the continents and countries where your travelers are going? Track top car vendors and car rental locations Track top car rental cities and the car vendor market share. Continent and country reporting. Also available are airport, city and state reporting Top car vendor city reporting

2 Objective 5 Reports MH501-0X H502-0AX H507-0BX Hotel Chain Top 25 Hotel Chains Hotel Chain Top 25 Properties Hotel City Top 10 Cities Track the top hotel chains Track the top hotel chains and the properties booked. Track the top hotel cities and the properties booked. Top hotel chains Top hotel properties Top hotel city reporting Click on to view the sample report To return to this index, right-click on the sample report and click Go Back

3 Report: A512-0X Air Fare Analysis Airline Ticket Ranges Time: 19:38:19 Fare Paid Desc Tickets Tickets Total $ Total $ Savings Savings Loss Loss Refunds -53 (6.7) ($56,887.97) (11.1) $1, ($15,801.85) (12.5) ($619.74) (31.9) $0 - $ , $100 - $ , , $200 - $ , , $300 - $ , , $400 - $ , , $500 - $ , , $600 - $ , , $700 - $ , , $800 - $ , , $900 - $ , , $1,000 - $1, , , , $1,100 - $1, , , , $1,200 - $ , , , $1,300 - $ , , , $1,400 - $1, , , , $1, , , , $512, $ $126, $1, GEP7THJ (c) Copyright CrossFire Systems, Inc., 2003 powered by CrossFire ( )

4 Report: H507-0BX Hotel City Top 10 Cities Properties with 4 or more bookings Time: 19:39:03 Chain Property Telephone Nights Nights Rate 1 Dallas, TX Direct Rqst Hotels Center Terraces $6, $ $93.00 Harvey Harvey Hotels Harvey Harvey Harvey Hotel Irving , Boston, MA $11, $ $92.62 Sheraton Hotels Taras Ferncroft $8, $ $ Los Angeles, CA $8, $ $ Best Western Int Santa Monica Gateway $1, $ $89.00 Marriott Hotels Marriott Long Beach Holiday Inns Holiday Inn Airport , Lexington Management Lexington Services W , Hilton Hotels HH San Bernardino , $6, $ $ Vip Reservations Silver Cloud Inn Muk $2, $ $89.74 Embassy Suites Embassy Suites - Lyn Seattle, WA $5, $ $ Fairfield Inns Fairfield Inn ST Ptr $ $ $78.00 Radisson Hotel Rd Htl Cnf Ctr St Pe , Tampa, FL $3, $ $93.00 Radisson Hotel Sheraton Burnaby $1, $ $ $2, $ $ GEP90FC (c) Copyright CrossFire Systems, Inc., 2003 powered by CrossFire ( )

5 Report: H502-0AX Hotel Chain Top 25 Properties Ranked By Time: 19:38:59 Rank Property City Room Nights Nights Rate 1 SI Sheraton Hotels 1 Taras Ferncroft Boston, MA $8, $ $ Sheraton Milpitas San Francisco, CA , Sheraton Grand Dallas, TX Bucks County Hotel Philadelphia, PA Sheraton Inn Pittsbu Pittsburgh, PA Guest Quarters Phl Arpt Philadelphia, PA Calgary, Canada Sheraton Stes Akron Cuyah Akron/Canton, OH Embassy Suites Tampa Tampa, FL Sheraton Boston Hotel And Boston, MA MC Marriott Hotels $12, $ $ Marriott Prague Prague, Czech $2, $ $1, Park Lane San Francisco, CA , Marriott Key Bridge Washington, DC , Marriott Harrisburg Harrisburg, PA Marriott Somerset New York City, NYC Marriott Long Beach Los Angeles, CA Marriott San Antonio Rive San Antonio, TX Marriott Miami Airpo Miami, FL Marriott New York New York City, NYC Marriott Greensboro Greensboro, NC Marriott Westchester White Plains, NY Marriott San Juan RE San Juan, Puerto Rico Princeton Marriott Princeton, NJ Marriott Raleigh Cra Raleigh/Durham, NC Marriott Greenbelt Washington, DC Marriott Westshore Tampa, FL Richmond Marriott Richmond, VA Buffalo Marriott Buffalo, NY Marriott West Des MO Des Moines, IA Marriott Kansas City Kansas City/Int'l, MO Marriott Chateau Cha Montreal/Dorval, Canada Marriott Baltimore West Washington, DC -1 (3.0) -1 (1.5) (199.00) (1.6) Marriott Peabody Boston, MA -1 (3.0) -2 (2.9) (278.00) (2.3) Marriott Fort Wayne Fort Wayne, IN -1 (3.0) -3 (4.4) (327.00) (2.7) $12, $ $ GEP8W7Y (c) Copyright CrossFire Systems, Inc., 2003 powered by CrossFire ( )

6 Report: MH501-0X Hotel Chain Top 25 Hotel Chains Time: 19:38:54 Nights Nights Current Period Rate Rank Name Nights Nights Year to Date $12, $259 $121 1 Sheraton Hotels SI $52, $276 $ , Marriott Hotels MC , , Courtyard By Marriot CY , , Direct Rqst Hotels FX , , Holiday Inns HI , , Hilton Hotels HH , , Residence Inn RC , , Embassy Suites ES , , Hampton Inns HX , , Radisson Hotel RD , , Westin Hotels WI , , Harvey HV , , Hyatt Hotels HY , , Lexington Management LM , , Best Western Int BW , , Vip Reservations VP , , Homewood Suites HG , , Wyndham Hotels WY , , Comfort Inns CI , , Fairfield Inns FN , , Doubletree DT , , Intercontinental IC , La Quinta Inns LQ , Independent XX , Renaissance Hotels BR , $98, $294 $121 Selected (25) 1, , $375, $324 $ , Others (41) , $110, $299 $123 1, , $414, $326 $123 Rate 1GEP8S2S (c) Copyright CrossFire Systems, Inc., 2003 powered by CrossFire ( )

7 Report: MC508-0X City Top 25 Cities by Chain Ranked by Time: 19:38:50 Current Period Year to Date Rank Chain 1: Dallas, TX 2: Tampa, FL 3: Boston, MA 4: Philadelphia, PA 5: Los Angeles, CA $7, $ National $16, $ , Hertz , Avis $9, $ $18, $ $2, $ National $7, $ Hertz , Dollar Budget Thrifty Rent Ca Enterprise Alamo $3, $ $10, $ $2, $ National $10, $ Hertz Alamo $2, $ $11, $ $1, $ National $8, $ Hertz $1, $ $8, $ $1, $ National $5, $ Hertz , GEP8N71 (c) Copyright CrossFire Systems, Inc., 2003 powered by CrossFire ( )

8 Report: MC502-0X Chain Top 25 Cities Ranked by Time: 19:38:45 Current Period Year to Date Rate Rank City Name Rate 1: National (ZL) $7, $ Dallas, TX $16, $ , Boston, MA , , Philadelphia, PA , , Tampa, FL , , Los Angeles, CA , , Cleveland, OH , Washington, DC , Seattle, WA , San Francisco, CA , New York City, NYC , , San Antonio, TX , Vancouver, Canada , Pittsburgh, PA , Chicago, IL , Montreal/Dorval, Canada Atlanta, GA , Minneapolis, MN , Columbus, OH , Harrisburg, PA , Orlando, FL , Honolulu,Oahu,Hi , Kansas City/Int'l, MO Phoenix, AZ Akron/Canton, OH Bloomington,Il $26, $34.97 Selected (25) , $79, $ , Others (48) , $29, $ , $90, $ : Hertz (ZE) $1, $ Dallas, TX $2, $ Los Angeles, CA , Tampa, FL , Honolulu,Oahu,Hi Boston, MA San Francisco, CA GEP8I56 (c) Copyright CrossFire Systems, Inc., 2003 powered by CrossFire ( )

9 Report: A511-0X Destination Country Analysis Time: 19:38:41 Rank Mkt Dest Country No. Of Trip Australia 1 Australia 2 $7, $7,595 0 ibbean 1 Dominican Rep 1 $ Bahamas $1,085 4 Europe 1 Czechoslovakia 2 $7, Spain 1 3, United Kingdom $10,588 8 Middle East 1 Israel 1 $1, $1, North America 1 United States 1,407 $468,390 4,100 2 Canada 22 12, Puerto Rico 6 6, ,435 $486,733 4,128 South America 1 a Rica 5 $4, Venezuela $4, ,450 $512,394 4,193 1GEP8DEZ powered by CrossFire ( )

10 Report: MA509-0-BMAX Top 25 Airport Pair by Airline Bi-Directional Markets Ranked by Count Time: 19:38:36 Rank Airline 1: Tampa, FL <-> Dallas-Fort Worth, TX $29, $392 1 American $83, $ , Others , $38, $ $106, $325 2: Dallas-Fort Worth, TX <-> Boston, MA $43, $607 1 American $181, $569 (1) (1.4) (134) (0.3) Others $42, $ $182, $564 3: Long Beach, CA <-> Dallas-Fort Worth, TX $22, $215 1 American $61, $ $22, $ $61, $221 4: Philadelphia, PA <-> Dallas-Fort Worth, TX $12, $410 1 American $55, $ , Others , $18, $ $74, $399 5: New York/La Guardia, NY <-> Dallas-Fort Worth, TX $25, $474 1 American $73, $ Others , $26, $ $74, $487 6: Seattle/Tacoma, WA <-> Dallas-Fort Worth, TX $22, $543 1 American $61, $ , Others , $23, $ $64, $579 Bi-Directional Segment Airports; 1GEP8271 (c) Copyright CrossFire Systems, Inc., 2003 powered by CrossFire ( )

11 Report: A509-0Z-BMAX Airport Pair Top 25 AA Markets AA vs All Other Airlines Time: 19:38:25 Rank Origin Airport Dest Airport AA Target Airline Other Airlines Total AA % AA AA % Others Others % Others Others % 1 Boston, MA Dallas-Fort Worth, TX $43, (1) (1.43) ($133.79) (0.31) 70 $42, Dallas-Fort Worth, TX Tampa, FL , , , Dallas-Fort Worth, TX New York/La Guardia, NY , , Dallas-Fort Worth, TX Seattle/Tacoma, WA , , , Dallas-Fort Worth, TX Long Beach, CA , , Dallas-Fort Worth, TX Vancouver, BC, Canada , , , Dallas-Fort Worth, TX Philadelphia, PA , , , Dallas-Fort Worth, TX Orange County, CA , , Dallas-Fort Worth, TX San Juan, Puerto Rico , , Dallas-Fort Worth, TX Prague, Czech Republic , , Chicago/O'Hare, IL Dallas-Fort Worth, TX , , Dallas-Fort Worth, TX Los Angeles/Int'l, CA , , Dallas-Fort Worth, TX Madison, WI , , , Dallas-Fort Worth, TX San Jose, a Rica , , Los Angeles/Int'l, CA Melbourne, Australia , , Dallas-Fort Worth, TX Washington/National, DC , , Dallas-Fort Worth, TX Melbourne, Australia , , Dallas-Fort Worth, TX Minneapolis, MN , (1) (8.33) , Dallas-Fort Worth, TX San Antonio, TX , , Dallas-Fort Worth, TX Tel Aviv, Israel , , Baltimore, MD Dallas-Fort Worth, TX , , Columbus, OH Dallas-Fort Worth, TX , , Dallas-Fort Worth, TX Ontario, CA (2) (16.67) (1,351.82) (35.95) , , Los Angeles/Int'l, CA New York/Kennedy, NY , , Bloomington,Il Dallas-Fort Worth, TX , , Selected (25) $298, $28, $327, Others (103) , , , Total Selected (25) $392, $42, ,092 $434, All Others (127) n/a n/a $ $77, $77, $392, $119, ,450 $512, Report Options: Refunds Included, Voids Excluded, Exchanges Included; Bi-Directional Market Airports; 1GEP7WF5 (c) Copyright CrossFire Systems, Inc., 2003 powered by CrossFire ( )

12 Report: A510-6B Validating rier Time: 19:38:16 Rank Validating rier Total Domestic International Transborder Count Count Count Count 1 American $392, $778 $312, $80, ,122 $ Delta Airlines 42, , , United Airlines 21, , , US Airways 20, , Northwest 9, , Continental 6, , Southwest Air 5, , Alaska 4, , America West 3, ,212 3, , Midwest Express 3, , Air Tran 1, , ATA 1, , Frontier Airlns Hawaiian Air Air Canada (280) (0) (280) $512, $651 $427, $84, ,878 $ GEP7QRN powered by CrossFire ( )

13 Report: MA507-0-BMAX Airport Pair Top 20 Bi-Directional Markets Ranked by Count Time: 19:38:12 Current Period Rank Origin Destination Year to Date $38, $378 1 Dallas-Fort Worth, TX Tampa, FL $106, $ , Boston, MA Dallas-Fort Worth, TX , , Dallas-Fort Worth, TX Long Beach, CA , , Dallas-Fort Worth, TX Philadelphia, PA , , Dallas-Fort Worth, TX New York/La Guardia, NY , , Dallas-Fort Worth, TX Seattle/Tacoma, WA , , Chicago/O'Hare, IL Dallas-Fort Worth, TX , , Dallas-Fort Worth, TX San Antonio, TX , (3) (0.2) (907) (0.2) Calgary, AL, Canada Dallas-Fort Worth, TX , , , Dallas-Fort Worth, TX Vancouver, BC, Canada , , Baltimore, MD Dallas-Fort Worth, TX , , Atlanta, GA Dallas-Fort Worth, TX , , Orange County, CA Seattle/Tacoma, WA , , Dallas-Fort Worth, TX Orlando FL , , , Dallas-Fort Worth, TX New York/Newark, NJ , , Dallas-Fort Worth, TX Kansas City/Int'l, MO , , Dallas-Fort Worth, TX Orange County, CA , , Dallas-Fort Worth, TX Washington/National, DC , , Dallas-Fort Worth, TX Los Angeles/Int'l, CA , , Dallas/Love Field, TX San Antonio, TX , $258, $366 Selected (20) 2, $925, $ , Others (413) 1, , , $512, $353 4, $1,639, $396 Bi-Directional Airports; 1GEP7JKP (c) Copyright CrossFire Systems, Inc., 2003 powered by CrossFire ( )

14 Report: A505-6B-MCX Airline Volume Top 10 Airlines Top 10 Market City Pairs Time: 19:38:05 Domestic Travel Fare Category Miles CPM 1: AA - American 1: Dallas, TX <-> Boston, MA Discounted Coach $42, $ ,944 $0.40 Non-Refundable , Advance Purchase , $43, $ ,618 $0.39 2: Tampa, FL <-> Dallas, TX 3: Los Angeles, CA <-> Dallas, TX 4: New York City, NYC <-> Dallas, TX 5: Seattle, WA <-> Dallas, TX Discounted Coach $18, $ ,114 $0.51 Non-Refundable , , Advance Purchase , , $29, $ ,524 $0.42 Discounted Coach $16, $ ,341 $0.18 Non-Refundable , , Advance Purchase , , $28, $ ,411 $0.20 Discounted Coach $21, $ ,400 $0.39 Advance Purchase , , Non-Refundable , , $28, $ ,304 $0.35 Discounted Coach $12, $ ,186 $0.45 Non-Refundable , , Markets; 1GEP79JR (c) Copyright CrossFire Systems, Inc., 2003 powered by CrossFire ( )

Report: MA504-0B-SX Monthly Airline Previous 12 Periods Top 25 Airlines Time: 19:37:55 Airline 04/01 05/01 06/01 07/01 08/01 09/01 10/01 11/01 12/01 01/02 02/02 03/02 Total 1 American $492,112

15 Report: MA504-0B-SX Monthly Airline Previous 12 Periods Top 25 Airlines Time: 19:37:55 Airline 04/01 05/01 06/01 07/01 08/01 09/01 10/01 11/01 12/01 01/02 02/02 03/02 Total 1 American $492,112 $500,477 $389,795 $500,592 $477,927 $199,348 $286,206 $300,404 $137,225 $457,467 $426,821 $390,302 $1,274,590 2 Delta Airlines 54,857 57,410 61,064 43,006 36,574 21,585 32,662 34,350 20,311 41,387 55,165 42, ,820 3 US Airways 17,268 27,926 18,013 28,203 34,081 5,841 14,094 10,167 3,574 20,491 13,049 20,699 54,238 4 United Airlines 15,133 26,119 16,487 21,486 34,283 5,928 8,125 9,019 4,097 4,084 14,044 21,127 39,254 5 Northwest 4,085 11,415 15,461 10,765 10,928 5,563 10,451 22,831 4,770 7,789 8,665 9,141 25,595 6 Alaska 18,665 18,409 10,520 12,049 9,212 7,408 20,832 10,657 7,052 9,356 9,522 4,304 23,181 7 Air Canada 778 6,446 6,975 2, ,105 3,004 1,343 6,681 7,786 (280) 14,187 8 Continental 6,705 7,817 5,153 3,137 5, ,656 1, ,339 2,683 6,849 12,870 9 Southwest Air 4,076 2,610 2,860 3,244 4,562 1,997 2,064 5, ,377 2,265 5,295 10, Swissair 8,273 (5,298) 1, ,112 9, , America West 1,100 2, , , ,991 2,465 3,636 9, Qantas , , Hawaiian Air , ,580 1,250 7, ,026 2,997 1, , Lufthansa , , ,061 1, , Midwest Express 1,752 2, ,448 1, , ,141 3, Air Tran ,108 1, Crossair A.G , ATA , ,005 1, Malev 901 1,760 1, British Airways ,200 1, , Frontier Airlns 437 1, , , El Al Aloha Airlines Air France 3,594 (1,679) , Jetblue Airways Selected (25) $632,216 $662,209 $550,771 $631,220 $624,103 $266,887 $386,469 $409,563 $187,410 $574,899 $552,146 $512,190 $1,639,236 Others (22) 8,329 12,149 8,681 11,536 8,011 1,916 1,919 4,756 (813) 300 (325) $640,545 $674,358 $559,451 $642,756 $632,113 $268,803 $388,389 $414,319 $186,597 $575,200 $551,821 $512,394 $1,639,415 1GEP73QG (c) Copyright CrossFire Systems, Inc., 2003 powered by CrossFire ( )

Transaction Trend. United States. Report Q LE s Real Estate Intelligence is Your Strategic Advantage

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