Service Guide. Automated Waste Collection & Curbside Recycling. Keep this IMPORTANT INFORMATION. CITY OF CLEVELAND Mayor Frank G.

Transcription

1 CITY OF CLEVELAND Mayor Frank G. Jackson Automated Waste Collection & Curbside Recycling Service Guide 2015 Keep this IMPORTANT INFORMATION Department of Public Works Division of Waste Collection (216)

2 52015 CITY OF CLEVELAND Mayor Frank G. Jackson CITY OF CLEVELAND Mayor Frank G. Jackson Please note: Department of Public Works eginning APRILApril, 2015, MA Division of Waste Collection S M T W T F S S M T W t of Public Works Please note: 5 ulk Pick-up will be the 1 2 H 4 12 f Waste Holiday Collection Waste Pick-up Schedule eginning APRILApril, 2015, MAY JUNE S M T W T F S S M T 5 W6 T 7 F 8 S 9 10 S M T W T F Please note: second week of the 19 te Pick-up Schedule ulk Pick-up 1 2 will H 4 be the month only eginning April, 2015, second week of the H 26 2 ulk Pick-up will be the month only = 27ULK WEEK 30 (3 14 items 15 only) April Good 23 Friday Please second note: week eginning of the April , ulk Pick-up May S 26 Me 24 H No 28delay 29in collection 30 1 day dela will month be the only. second week of 26the = 27ULK 28 month 29 WEEK 30 (3 only. items only) H One day delayed collection JULY AUG April 3 Good Friday May 25 SMemorial M Day T W T F S S M 5 T W No delay in collection 1 day delay all week = ULK WEEK (3 items only) H One day JULY delayed collection AUGUST H Holiday with regular H pickup SEPTEMER S M T W T F S S M T 5 W 6 T 7 F 8 S 9 10 S M 19 T W T F APRIL 1 MAY 2 3 H 1 H JUNE One day delayed collection H Holiday with regular pickup S M T W T F S 5 S6 M7 8T 9 W T F S 19 S20 21 M 22T23 W T H F8 S H H Holiday with regular pickup July 4 Independence Day S City of Cleveland APRIL MAY 7No 27change 828 in 29 9collection JUNE Department of Public e S M T W T F S 10 11S 12 M 13 T W14 T15 30 F Works S S M T W T F S July 4 Independence Day Division OCTOER 14 15of Waste 16 17Collection NOVE Sept. 720 Labor Day 1 2 H S M T W T F S City No of change Cleveland S M 4 T W in collection 5600 Carnegie 1 2 Avenue day 6delay all week, 2015, Department H OCTOER of Public Works NOVEMER Cleveland, 7 8 Ohio DECEMER 13 ll be City the 26of 27 Cleveland Division S M T of WWaste 11T 12F Collection 13 S S M16 T4 W5 T6 F7 S8 9 S10 M T 8 W 9 T F H Department April of 3 Good Public Friday Works 5600 Carnegie 1Avenue May Memorial Day H the Division No of delay Waste 19 in 20collection Collection Cleveland, 25 Ohio day Hdelay all week H ) 5600 Carnegie 26 Avenue H 13 JULY Cleveland, Ohio AUGUST SEPTEMER April 3 Good Friday May 25 Memorial Day Oct. 12 Columbus Day S M T WNo delay T in Fcollection S S M T 1 day Wdelay Tall week F 22S S H M27 T Nov Veterans 24 Day W T F S H No delay in collection Nov. 26 Than items only) JULY 3 H AUGUST 130 Division of Thursday 31 colle SEPTEMER Friday 5 collectio Oct. 12 Columbus Day Nov. 11 Veterans Day - No delay in collection Dec. 25 Christmas Holiday S M T W T F S No delay S in collection M T W T F Nov. S Waste 26 Thanksgiving S MCollection YEAR ROUN Day T W T Friday F collection S on Saturday Thursday collection 6 on HFriday COMPUTE Division H of Friday 1 collection on Saturday collection services CELL PHON Waste 16 17Collection YEAR ROUND DROP OF H Division of COMPUTER/ for your YEAR ROUND services CELL PHONE SHREDDING lar pickup Waste YEAR ROUND Collection convenience: DROP OFF at 5600 Carnegie COMPUTER/ 24 for 25 30your 31 YEAR ROUND HOUSEHOLD TIRE services July 4 Independence Day CELL 31 PHONE SHREDDING HAZARDOUS Sept. 7 Labor Day ROUND UP No change in collection DROP convenience: OFF at 5600 Carnegie WASTE 1 day delay all week Sept for your July 4 Independence Day Sept. 7 Labor Day DO NOT le Limit 10 No change in collection First Friday 1 of delay all week convenience: OCTOER 5600 each DECEMER These month Carnegie or 3727 Ridge Roa S M T W OCTOER T F S S M TNOVEMER W T F S SNo Latex MDECEMER Paint T W T F S DO NOT leave computers, tires, trees, hazardous waste S M T W T F S S M T W T F S S M T W T F SNo usinesses These items must 1be taken 2 to 3the service 4 5garages o 5600 Carnegie or 3727 Ridge Road, 9 a.m. lic Works to 32 p.m DO NOT leave 8 computers, 9 10 Htires, 12 trees, 13 hazardous 14 waste, 6or other debris at 9 the 10 drop 11 off boxes. 12 ollection These 10 items must 8 9be taken 10 Hto the 12service 13 garages 14 on 6the designated 7 8 9round 10 up 11dates. 12 ue 11 H H H H HH v Oct. 12 Columbus Oct. 12 Day Columbus Day Nov. 11 Nov. Veterans 11 Veterans Day - Day No - delay No delay in in collection Dec. 25 Christmas Holiday Holiday No delay in No collection delay in collection Nov. 26 Thanksgiving Day Nov. 26 Thanksgiving Day Friday collection on on Saturday Saturday Thursday collection on Friday Thursday Friday collection collection on on Friday Saturday Friday collection on Saturday S n YEAR ROUND YEAR ROUND COMPUTER/ YEAR ROUND TIRE COMPUTER/ CELL PHONE YEAR ROUND SHREDDING HOUSEHOLD HOUSEHOLD TIRE CELL PHONE DROP OFF SHREDDING at 5600 Carnegie HAZARDOUS ROUND UP HAZARDOUS WASTE ROUND Sept DROP OFF at 5600 Carnegie UP First Friday of Limit 10 WASTE Sept each month First No Friday Latex Paint of Limit 10 each month No usinesses 5600 Carnegie or 3727 Ridge Road, No Latex 9 a.m. Paint to 3 p.m. DO NOT leave computers, tires, trees, hazardous waste, or other debris at the drop off No boxes. usinesses 5600 These Carnegie items must be or taken 3727 to the Ridge service garages Road, on 9 the a.m. designated to 3 p.m. round up dates. DO NOT leave computers, tires, trees, hazardous waste, or other debris at the drop off boxes.

3 THESE ARE YOUR NEW DIVISION OF WASTE COLLECTION SET OUT GUIDELINES AUTOMATED CARTS WEEKLY RECYCLING AND WASTE Please contain all waste in the carts provided by the city: Use blue cart for ALL recyclables (glass, metal, plastic, paper and cardboard Place items loose in the cart (no plastic bags!) NO recyclables should be placed outside of the blue cart. Use black/gray cart for household trash and yardwaste. NO trash should be placed outside of the black/graycart. Place carts out no earlier than noon the day before your regular pick up day. Remove carts by noon the following day. If possible, use off street parking on your collection day. EFFECTIVE IMMEDIATELY: ULK ITEMS/TIRE DISPOSAL 2 ND WEEK OF EACH MONTH ONLY You may set out a limit of 3 bulk items. Such as appliances, tables and chairs, mattresses and box springs, couches, furniture, etc. Plus up to 4 tires If you need to set out bulk items other than the 2nd week of the month, you must call (216) to schedule. Proper Set Out* All waste/garbage in carts ulk items separated Yard waste bundled *As shown, 2nd week of month (tires/bulk) YARD WASTE WEEKLY DISPOSAL ranches and wood must be cut and bundled. (Each bundle cannot exceed 3 ft. in length and 2 ft. in diameter.) All leaves and grass clippings mustbe contained, up to 20 bags per week. We encourage you to compost at home! Visit us online for the compost clinic schedule. Improper Set Out Excess waste outside of cart Use of improper waste containers For more information on set out services for large volumes or to purchase additional carts, call us at (216) IMPORTANT: ALL RECYCLALES AND TRASH MUST E IN THE CARTS. ULK ITEM COLLECTION NOW 2 ND WEEK OF THE MONTH ONLY. CITY OF CLEVELAND Mayor Frank G. Jackson RECYCLING IS ONE SIMPLE ACT YOU CAN DO TODAY 1

4 CONVENIENCE - CLEANLINESS - COMMUNITY Now that your carts have arrived, we are here to guide you through the process. Residents either received the 95 gallon black and 65 gallon blue carts or requested the smaller sized 48 gallon black and blue carts. All carts have a serial number unique to each address and bear the City of Cleveland logo. Please record your cart number here. Waste cart: Recycle cart: enefits of Service For Residents... Convenient and easy curbside recycling No carrying/lifting heavy trash Sturdy wheeled carts are easy to maneuver Capacity of carts is equal to three or four trash cans or bags Carts keep rodents and pets out of waste Cleaner, healthier neighborhoods For the City of Cleveland... Improved collection efficiency, reduction in waste disposal cost and increased revenues Reduced employee injuries Increased productivity Cleaner curbs, less litter and healthier neighborhoods Increased participation in recycling RECYCLING. IT S

5 WHAT S RECYCLALE METAL FOOD & EVERAGE CANS Empty aluminum & steel cans PAPER Newspapers, magazines, catalogs, phone books, junk mail & clean cardboard GLASS OTTLES & JARS Rinsed food & beverage jars & bottles of any color CARTONS Juice, milk, wine, soup & other food & beverage cartons PLASTIC OTTLES & CONTAINERS Rinsed plastic containers like milk jugs; soda, water, & juice bottles; ketchup, salad dressing & similar bottles; soap & detergent bottles WHAT S NOT COOKWARE & DISHES Metal pots or pans, glasses, plastic & metal utensils PLASTIC AGS, WRAP, TOYS, & OTHER PLASTIC ITEMS Plastic bags & wrap, plastic toys, outdoor furniture, PVC piping FOAM CUPS & CONTAINERS Foam beverage cups, take-out containers AND NEVER PUT RECYCLING IN A PLASTIC AG! TOSS RECYCLALES LOOSE INTO YOUR CART. OTHER Food scraps, garden hoses, metal or plastic hangers, auto parts, electronics, wood, tires, window glass, light bulbs, needles NEW RECYCLING INSTRUCTIONS At the end of 2014, Cleveland unveiled new instructions to make waste and recycling collection more efficient. For recycling, the biggest change is that recyclables should not be placed in plastic bags. Instead, they should go loose into your recycling cart. To learn more about the changes, visit OneSimpleActCleveland.com. OneSimpleActCleveland.com

6 DO: DO S AND DON TS OF THE SERVICE Place all bagged trash and garbage in the black cart Place all recyclables LOOSE in the blue cart Recycle all glass food and beverage containers Recycle rinsed aluminum and tin cans Recycle plastics marked #1-7 on the bottom or top of containers Recycle newspapers, magazines, catalogs and junk mail Recycle corrugated cardboard Place additional recycling in cardboard boxes next to your cart, if necessary Place carts close to the curb near apron of driveway on your collection day two or three feet apart Position carts with handle facing the house DON T: Put hazardous waste, paint cans, oil, etc. in the carts Put your recyclables in plastic bags Put excessive construction or remodeling debris in the carts Put concrete, hot ashes, tires, batteries, auto parts or chemical materials in carts Remove carts from your residence or deface with paint or any other markings CURSIDE RULES: Your collection day will not change Set out carts no earlier than 12 noon the day before your regular collection day Place carts 2-3 ft. apart with bar facing street and lid handle facing house Remove carts from curbside no later than 12 noon the day after your regular collection day Do not mark or spray paint the carts Fees will be assessed for carts intentionally damaged Adhere to our guidelines and take good care of your carts Additional carts can be purchased at a discounted rate Recycling is mandatory The blue recycling carts should be placed out weekly for collection (all residents are required to seperate recycling from trash). Seniors and single family households that do not generate a lot of waste must recycle at least once a month.

7 WHAT AOUT MY OTHER STUFF? We will continue to provide collection of large bulk items on the second week of the month, the same day as your automated collection. Remember to place the items listed below three feet away from your carts, (if you have the appropriate space); any loose or improperly bagged trash outside your carts and large setouts will be considered a violation for excuessive set out and may result in a fine. ACCEPTALE ULK ITEMS (3 items only): Furniture, mattresses, couches, shelving, fencing, house doors, storm windows, TVs, and bicycles undled branches, tree limbs and shrubs (old waste containers may be used to dispose of yard waste only) Appliances (stoves, washers, dryers) ROUNDUP ITEMS: Throughout the year, several round-ups will be held to help you properly dispose of items not regularly collected. Do not use your carts for disposal of these items Carnegie Avenue or 3727 Ridge Road, 9am-3pm Household Hazardous Waste: First Friday of each month Computer and Cell Phone Drop Off: Year Round, Mon.-Fri. Tire RoundUp: Sept. 8-12; Limit 10 Year Round Shredding (5600 Carnegie Avenue ONLY)

8 FREQUENTLY ASKED QUESTIONS Q: Why am I being told not to use plastic bags or put them in the recycling bin? A: Plastic bags should not be included with your curbside recycling. They should be left out because they contribute to high contamination rates and sorting machine failure at the Material Recovery Facility (MRF). When bags get wrapped around the moving disks and screens, material sorting stops and the MRF is shutdown. Plastic bags are recyclable if you take them to a grocer or retailer that collects them for recycling. Q: When are we going to get city issued carts in my area? A: All eligible households should have their carts in October Q: What am I supposed to do with my shredding? A: Documents for shredding can be dropped off at 5600 Carnegie from 9am-3pm year round. Q: What should I do with my yard waste? A: Yard waste should NOT be placed in recycling carts, but can be put on the tree lawn separately in brown paper bags. Up to 20 bags can be placed on the curb with your regular trash every week on your designated pickup day. ranches and wood must be cut and bundled. (Each bundle cannot exceed 3 ft. in length and 2 ft. in diameter.) Q: Can I recycle this used paper towel/napkin? A: No. The fibers in paper towels are not recyclable at the MRF. There are also concerns with bacteria, as paper towels and napkins are generally used to clean up messes. To cut back on paper towel waste, consider using washable towels and napkins. Q: Where do my recyclables go? A: Recyclables collected through community recycling programs go to a Material Recovery Facility (MRF) to be sorted and baled before being shipping to a manufacturer and made into new products. The three MRF s that receive the commingled, single-stream recyclables from Cuyahoga County are owned and operated by private companies and located in Twinsburg, Akron, and Oberlin. These sophisticated facilities process thousands of tons of recyclables every day. The City of Cleveland s recyclables go to Kimble s MRF.

9 FREQUENTLY ASKED QUESTIONS Q: How are the recycling materials recovered? A: At the MRF, large objects and non-recoverable items are removed first. The recyclables then travel through an automated sorting system which uses a disk screen, magnets, optical sorters, and workers on the line to separate the materials. The sorted materials are baled and sold. Q: Do I need to separate all of my recycling? A: No, there is no need to separate recyclables. All recyclable items should be commingled, or mixed together. Items should be placed in your recycling cart or bin loose, not bagged. Q: What items should go in the recycling bin or cart? Why can t I recycle everything? A: Only items such as empty metal food & beverage cans; paper and cardboard; empty plastic bottles and containers; glass bottles and jars; and food and beverage cartons should be placed in your recycling cart. These are the items that the MRF is designed to recover. Other items are not recoverable and are problematic and costly for the MRF. DO NOT put plastic bags, foam food & beverage containers, garden hoses, furniture, clothing, household goods, food, plates, cups, or utensils in your recycling cart. DO NOT put electronics, toys, computers, hazardous waste & bulky items in your recycling cart. Some of these items may be recyclable in other ways, so please contact the Division of Waste Collection to find out other recycling options. Q: If an item is not on my recycling list, and I think it could (or should) be recycled, should I put it in the bin? A: No. Putting the wrong recyclables into your bin or bag will contaminate the recycling stream. The materials move quickly on the belts through the MRF. Machines and people cannot quickly sort all of the bad items, which can create contamination and the recovered items cannot be sold. It s best to follow the approved list. If there are still questions, call the Division of Waste Collection. It s important to recycle, but it s just as important to recycle correctly. Visit OneSimpleActCleveland.com or call to learn more about recycling in Cleveland.

10 Q: What about hazardous items that shouldn t go in the trash? A: Special waste items such as oil-based paints, pesticides, caustic household cleaners, scrap tires, and e-waste are managed through special collection or recycling programs. These items can be dropped off at 5600 Carnegie or 3727 Ridge Road, 9 a.m. to 3 p.m., unless otherwise noted. Computers/cell phones year round Shredding year round (5600 Carnegie ONLY) Household hazardous waste first Friday of each month Scrap tire round up (limit 10) September 8-12, 2015 (up to four tires can also be placed during on the curb during bulk week on your designated waste pickup day) Q: How can I get more information about a waste-related violation notice/ citation that I have received? A: Residents should call Q: What do I do with my bulk trash? A: On the 2nd week of each month only on your designated collection day, you may set out three bulk items. Q: What items are considered bulk? A: Large items that will not fit in your carts such as: appliances (stoves, refrigerators, microwaves); table sets (table and 4 chairs = one item); mattresses and box springs; and couches and other furniture. FREQUENTLY ASKED QUESTIONS Q: What do I do with my bulk trash when it is not the second week? A: You need to hold onto these items until bulk pick-up week. Additionally, you have the options of renting a dumpster from the City of Cleveland or another private hauler and placing all of your items in the dumpster or taking the items to the Ridge Road Transfer Station and dumping for free (restrictions may apply). If you need to set out bulk items other than the 2nd week of the month, you must call (216) to schedule.

11 Q: I have a city-issued automated cart. We are told that we can no longer set excess trash or recycling out outside of the carts. What are we supposed to do with it? A: All trash and recycling needs to be contained inside the trash or recycling cart. If you have extra that will not fit, you can hold on to it until the next weeks collection or take it to the Transfer Station (there is a limit of 4 times per year) at no charge. If you find that you frequently don t have enough room in your cart, another cart can be leased from the city for a one-time $50 fee by calling Q: When should I put my containers out? A: Containers can be placed out after 12:00 noon the day before your collection day and must be removed by 12:00 noon the day after your collection, or you will be in violation. Call the Division of Waste at if you are unsure of your collection day. Q: Can I place my containers in front or behind a parked car? A: If possible please use off street parking on your collection day. Q: When should I put my containers out? A: Containers can be placed out after 12:00 noon the day before your collection day and must be removed by 12:00 noon the day after your collection, or you will be in violation. Call the Division of Waste at if you are unsure of your collection day. Q: Are we still allowed to put up to 4 tires out? A: You may place 4 tires out only during bulk pick up week. Q: I am cleaning out my garage/basement. Do I have to hold on to these items until the 2nd week of the month to put it out for bulk? A: Yes. Additionally, you have the options of renting a dumpster from the City of Cleveland or another private hauler and placing all of your items in the dumpster or taking the items to the Ridge Road Transfer Station and dumping for free (restrictions may apply). Q: I am getting new carpet. Do I have to wait until bulk week to set it out? A: Yes. You may only set it out on your designated collection day during bulk week or take it to the Transfer Station. FREQUENTLY ASKED QUESTIONS

12 IMPORTANT PHONE NUMERS Waste Collection Recycling Hotline Waste Citations Dead Animal Pick-Ups Dumpster Rentals/Service Illegal Dumping DUMP (3867) Graffiti Program Ridge Transfer Station 3727 Ridge Rd Cleveland residents are entitled to four dumps per year including tires at the Ridge Transfer Station. (identification, and proof of residence is required) Visit us online at