In Partnership with Transport for London. Passenger Information Notices. Getting around MAYOR OF LONDON SG /03/12

Transcription

1 In Partnership with Transport for London Passenger Information Notices Getting around MAYOR OF LONDON

2 Passenger Information Notices 1.0 Contents 2 - Regulation 107 Labels 2.1 Reg 107 External Notices - Front & Side 3.1 Reg 107 Internal Notices - Double Deck 3.2 Reg 107 Internal Notices - Single Deck 3.3 Reg 107 Internal Notices Wheelchair / Buggy Space Mandatory 3.4 Reg 107 Internal Notices - Nearside & Offside Priority Seats 6 - Standard Notices 6.1 Standard Notices - Multi-Message Notice Upper Deck & Registration Numbers 6.2 Standard Notices - New Fares Notice & Mandatory 7.1 Standard Notices - Campaign Notices 8.1 Standard Notices - External Mandatory Notices 9.1 Standard Notice Double Decker Roundel 9.2 Standard Notice - Single Decker Roundel 12 - Notes, guidance, application techniques and colours can be found at the back of this booklet. 4 - Other Regulation Labels 4.1 External Notices - Front & Side 5.1 Internal Notices - Double Deck 5.2 Internal Notices - Single Deck 5.3 Internal Notices Wheelchair / Buggy Space 5.4 Internal Notices - Offside Priority Seats 10 - Hybrid Livery 10.1 Hybrid Livery - External Emblems 10.2 Hybrid Livery - External Double Decker 10.3 Hybrid Livery - External Single Decker 11.1 Hybrid Livery - Internal Online ordering

3 Regulation 107 Notices 2.0 Regulation 107 Notices

4 Reg 107 External Notices 2.1 Bus Exterior: Front Bus Exterior: Side 130mm diameter SG Disabled Access SG Priority Seats SG Disabled Access 130mm diameter Reg 107 Pictograms for fully accessible buses. To be positioned front nearside in the position shown (or as close as practical). 130mm diameter Reg 107 Pictograms for wheelchair accessible buses should be positioned vertically aligned with wheelchair access request button on the exterior of the bus.

5 Reg 107 Internal Notices - Double Deck 3.1 SG Place in a position that can be seen by passengers as they start to climb the stairs. Passengers must not stand beyond this point Please do not speak to or obscure the driver s vision while the bus is moving SG To be positioned in a clear area inside the driver s cab. Use correct notice dependent on seating available. Numbers to be specified by the OEM/Operator. SG To be positioned in a clear area behind the driver s seat on the bulkhead.

6 Reg 107 Internal Notices - Single Deck 3.2 SG Passengers must not stand beyond this point Please do not speak to or obscure the driver s vision while the bus is moving To be positioned in a clear area behind the driver s seat on the bulkhead. SG To be positioned in a clear area inside the driver s cab. Use correct notice dependent on seating available. Numbers to be specified by the OEM/Operator.

7 Reg 107 Internal Notices 3.3 Wheelchair / Buggy Space SG Label, with 130mm diameter wheelchair symbol, to be positioned on the interior panel in the area allocated for wheelchairs.

8 Reg 107 Internal Notices 3.4 Nearside and Offside Priority Seats These notices should be positioned only in the front section of the bus. This is the area between the entry and exit doors. SG The priority seat notice should be positioned next to the first four seats on the bus as shown.

9 Other Regulation Notices 4.0 Other Regulation Notices

10 Other Regulation External Notices 4.1 Bus Exterior: Front Bus Exterior: Side BUSES Buy tickets before boarding U.LB1 (Double/Single Deck) U.LBBT1 (See notes) London Bus Logo for wheelchair accessible buses. To be positioned front nearside in the position shown (or as close as practical). U.LBBT1 should be used on single deck rigids. U.DISS.L U.DISS.L - Should be positioned on the side of the bus directly next to the ramp call button.

11 Other Regulation Internal Notices - Double Deck 5.1 U.FYS Place in a position that can be seen by passengers as they start to climb the stairs. PASSENGERS MUST NOT STAND FORWARD OF THIS POINT PLEASE DO NOT SPEAK TO OR OBSCURE THE DRIVER S VISION WHILE THE BUS IS MOVING PLEASE DO NOT LEAVE LUGGAGE IN THE AISLE U.DN1 To be positioned in a clear area behind the driver s seat on the bulkhead.

12 Other Regulation Internal Notices - Single Deck 5.2 PASSENGERS MUST NOT STAND FORWARD OF THIS POINT PLEASE DO NOT SPEAK TO OR OBSCURE THE DRIVER S VISION WHILE THE BUS IS MOVING PLEASE DO NOT LEAVE LUGGAGE IN THE AISLE U.DN1 To be positioned in a clear area behind the driver s seat on the bulkhead.

13 Other Regulation Internal Notices 5.3 Wheelchair / Buggy Space U.WCU.R (offside) or U.WCU.L (nearside) U.BB1 Baby buggies Buggies can use this area if it is not needed by a wheelchair user. Buggies may need to be folded at busy times. To be positioned on the interior panels in the area allocated for wheelchairs. To be positioned on the interior panels in the wheelchair area. Ensure that the correct notice is displayed to show the wheelchair facing the rear of the bus for maximum safety.

14 Other Regulation Internal Notices 5.4 Nearside & Offside Priority Seats These notices should be positioned only in the front section of the bus. This is the area between the entry and exit doors. U.PRS.D The blue priority seat notice should be positioned next to the first and second row of seats, irrespective of the number of seats in the row. U.PRS.LA The general priority seat notice should be positioned next to the third row of seats.

15 Standard Notices 6.0 Standard Notices

16 Standard Notices - Internal 6.1 Generic Multi-Message Notice Registration Numbers SG AB12XYZ Double Deck Bus - Upper Deck SG An SG notice should be positioned above the backrest (preferred) or above the wheelchair bay area in the coving as shown above. If the notice will not fit in these locations, position in the coving above the destination box, or adjacent to the rear seat. SG An SG notice should be displayed on the upper deck of a double deck bus. Position the notice in the coving, directly opposite the top of the stairs. Each Generic multi-message notice should have the vehicle registration number added to it. The number is printed on a Dymo Labelpoint 350. On tape (Dymo ref: Black / Clear) 19mm wide giving 13mm text. Font = NORMAL (elevator bar at top) Style = BIG (last of the seven options) Caps = YES Italics = NO Apply the notice carefully, as fingerprints or foreign matter on the clear tape will be visible.

17 Standard Notices - Internal 6.2 New Fares Notice Mandatory No smoking SG One notice must be permanently displayed on each deck, preferably behind the driver above the combined notice. If no space is available in this location, position centrally above the rear bench seats as high as possible. SG To be placed on the driver s assault screen to the left of the card reader above the oyster notice. On some buses the notice may need to be positioned below the reader. Do not place it above the reader as this will obscure the display of the ticket machine. SG To be placed on the driver s assault screen to the left of the card reader. On some buses the notice may need to be positioned below the reader. Do not place it above the reader as this will obscure the display of the ticket machine.

18 Standard Notices - Campaign Notices 7.1 One of each campaign notice should be positioned on each deck. SG Unattended Items. SG New Bus Fares.

19 Standard Notices - External 8.1 Double-sided notice to be applied to outside of window. Please choose the appropriate label for the Emergency exit on the bus. SG UNAVAILABLE FOR ORDER AT THIS TIME SG UNAVAILABLE FOR ORDER AT THIS TIME SG UNAVAILABLE FOR ORDER AT THIS TIME SG UNAVAILABLE FOR ORDER AT THIS TIME

20 Standard Notices - Roundels 9.1 Buses Roundel - Double Decker This area is the designated area for Bus Operators to place their corporate logo. SG (530mm) or SG (350mm) SG (530mm) or SG (350mm) This area is the designated area for Bus Operators to place their corporate logo. Position the buses roundel as shown above. Roundels on both sides should be centrally positioned between the bottom edge of the window and the top of the skirting panel. If either roundel is too large, use the smaller size SG (350mm) on both sides. (e.g. Scania double deck) On the nearside, position the roundel centrally in the space between the centre door and the front wheel as shown. Allow for fixtures and fittings as required. On the offside, position the roundel centrally between the wheels as shown. SG mm SG mm

21 Standard Notices - Roundels 9.2 Buses Roundel - Single Decker Single Door Single Door - Advertising Panels Double Door Double Door - Advertising Panels This area is the designated area for Bus Operators to place their corporate logo. ADVERT SG (530mm) Position the bus roundels as shown above. The roundel should be central between the bottom edge of the window and the top of the skirting panel. On the offside, position the roundel centrally between the wheels. On the nearside, position the roundel centrally in the space as shown. SG (350mm) Where advertising panels are in use, fit the 350mm wide roundel (SG ) instead of the 530mm wide roundel (SG ). Position the roundel as shown above. Please note: If a 350mm roundel is used, it should be used on both sides of the bus.

22 Hybrid Livery - External 10.1 Hybrid livery The Hybrid livery elements (pictured below), should be applied in the positions shown overleaf. SG mm wide SG mm wide SG mm wide Another red bus going green for LONDON 1000mm 900mm 1450mm Where necessary SG (900mm wide emblems) should be used instead of 1000mm wide emblems to fit in the available space. Please note: If a 900mm emblem is used, it should be used on both sides of the bus.

23 Hybrid Livery - External 10.2 Hybrid livery - Double Decker The Hybrid livery elements should be applied in the positions shown. On the nearside there may be a grill obstructing the ideal position for the emblem. In this case the logo should be repositioned towards the rear of the vehicle and above the grill. Use the 900mm wide logo instead of the 1000mm wide logo if necessary. Please note: If a 900mm emblem is used, it should be used on both sides of the bus. Buses roundels should be central between the bottom edge of the window and the top of the skirting panel. Position as shown avoiding vents and grills where possible. 530mm roundels (SG ) should be used when possible. Please note: If 350mm roundels (SG ) are needed they should be used on both sides of the vehicle. Another red bus going green for London. SG SG SG (530mm) If space allows, otherwise use: SG (350mm)

24 Hybrid Livery - External 10.3 Hybrid livery - Single Decker The Hybrid livery elements should be applied in the positions shown. On the nearside there may be a grill obstructing the ideal position for the emblem. In this case the logo should be repositioned towards the rear of the vehicle and above the grill. Use the 900mm wide logo instead of the 1000mm wide logo if necessary. Please note: If a 900mm emblem is used, it should be used on both sides of the bus. Another red bus going green for London. SG SG (530mm) If space allows, otherwise use: SG (350mm) SG Buses roundels should be central between the bottom edge of the window and the top of the skirting panel. Position as shown avoiding vents and grills where possible. 530mm roundels (SG ) should be used when possible. Please note: If 350mm roundels (SG ) are needed they should be used on both sides of the vehicle.

25 Hybrid Labels - Internal 11.1 This bus uses less fuel and produces lower levels of CO 2 and noise This bus is powered by cleaner, environmentally friendly electric hybrid technology MAYOR OF LONDON Transport for London MAYOR OF LONDON Transport for London SG SG Position the label in the coving on both decks (where applicable) of the bus. Position the label in the coving on both decks (where applicable) of the bus.

26 Passenger Information Notices 12.1 This brochure shows passenger information notices, which have been designed in response to both customer and operator suggestions. The uniform size and corporate design greatly improves the appearance of the bus. With many different bus types and layouts, this consistency will help in positioning the notices in the most appropriate locations. All notices contained in this brochure are mandatory and must appear on all buses of the relevant type. Promotional Campaign Notices will be displayed and updated on a periodic basis. They will be produced as 660 x 203mm notices. One of these will be for security, which must be permanently displayed. No smoking notices must also be permanently displayed. Bus types and designs vary, this brochure shows the ideal position or area for notices to appear. If you have any problems in placing the notices call Stewart Signs on or - tfl@stewartsigns.co.uk for advice. Specific Guidance Old notices must be completely removed and any adhesive residue cleaned off before applying new notices. New notices must not be placed over existing ones. No notices are to be placed on windows (this includes any externally facing notices) or on the backs of seats. When notices are placed next to each other they will be more effective and tidier if they are aligned and spaced carefully. Guidance for positioning is shown in the brochure. Once the position has been decided, please be consistent with placement on all similar vehicles. All London buses are fully accessible (except Routemaster on routes 9 and 15). The wheelchair notice will continue to be displayed directly by the ramp call button. All notices should be ordered from Stewart Signs at General Application Instructions are also available from the website. Restrictions Notices should be positioned in a location where they can be easily read, without being dangerous or causing an obstruction. Where it is not possible to apply a notice in the preferred location, it should be positioned as close as possible using the preferences shown on the following pages. Notices are only to be applied to flat panels or partitions. They are not to be positioned where they will be required to follow a contour in a moulded panel. Curved coving/ advertising panels are the only exception. Notices are to be positioned a minimum of 10mm from an existing notice, panel joint or feature except on the coving/advertising panels where the 660 x 203mm format has chosen to fit directly between the top and bottom extrusions. No generic multi-message notices are to be located up the side of the staircase or on the clear partitions at the top and bottom of the staircase. Some notices are required to be installed over a cut-out that has been designed into a panel for a CCTV camera lens. The notice should be applied and a cut-out produced to allow the camera to function.

27 Passenger Information Notices 12.2 Colours The colours shown here are those used on London Buses to produce graphic elements. Corporate Blue Corporate black Safety Red The Pantone Matching System is to be used for print purposes and the Natural Colour System (NCS) is to be used for paint applications. PANTONE 072 NCS S 3560-R80B PANTONE Black NCS S 9000-N PANTONE 485 NCS S 1085-Y80R Safety Green Safety Blue PANTONE 356 NCS S 3065-G10Y PANTONE 300 NCS S 3065-R90B