Business Communication Between Companies, Processes and People. Market Overview, Europe. Bruno Koch, Billentis

Size: px

Start display at page:

Download "Business Communication Between Companies, Processes and People. Market Overview, Europe. Bruno Koch, Billentis"

Marylou Lawrence
5 years ago
Views:

1 Business Communication Between Companies, Processes and People Market Overview, Europe Bruno Koch, Billentis

2 Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 2

3 Information exchange in Cuba Story of 8 postcards, sent to Europe Stamps didn t stick No glue available in the shop Alternative: honey Result 5 postcards never arrived 3 postcards arrived after 8 weeks Electronic information exchange Queing for one of the two Internet PCs in the Hotel Mobile phones allowed for citizens since april 2008 Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 3

4 Near Real-Time example man-to-machine Laptop Purchase and delivery Availability Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 4

5 Near Real-Time example man-to-machine Laptop Purchase and delivery Order status Payment status Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 5

6 Near Real-Time example man-to-machine Laptop Purchase and delivery Delivery Distribution Center Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 6

7 Near Real-Time example man-to-machine International E-Invoicing conference Advertisement Realtime offer for text translation service Advertisement translation to 30 languages within 2 days Instant activation of online advertisements from Japan to Chile Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 7

8 Near Real-Time example man-to-machine International E-Invoicing conference Find exhibitors Search with keywords in all languages Real-Time translation of their websites for finding the right contact Stay always informed Internet alerts, typically within 2 hours after publication of any news for defined keywords Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 8

invoices represent 10% of B2B volume in most countries.

9 Real-Time example machine-to-machine Swiss ehealthcare environment Hospital Real-Time information Insurance Payment request Payment guarantee E-Catalog E-Invoice Healthcare invoices represent 10% of B2B volume in most countries. They can be fully automated, Real-Time. Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 9

10 Invoice relevance by volume European View Unstructured Business Information s, Contracts,? Supplier Structured VAT compliant documents Bills, Invoices millions Buyer Structured Statements millions Orders, Order Confirmations, Delivery Notes, Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 10

11 E-Invoicing/E-Billing market figures Europe (E) Participants Electronic vol. only B2C B2B Electr. with paper summary invoice # Service providers 630,000 corporates 18.6 million consumers 730 million million ,000 (+50% ) 21.6 (+16%) 985 million (+21%) (+45%) 350 million (part. replaced by digitally signed invoices) 340 (+30%) Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 11

12 Market penetration 2008 (electronic share of total volume of 30 billion) B2B B2C >12% 4-12% 1-4% <1% Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 12

13 Improvement of Roll-out models and success rate Sender driven Opt-Out Isabel (BE) 90% Leasing company (NL) 85% Sender driven Opt-In In existing supplier-buyer networks: 5-50% Free offering to all in the market: 1-5% Recipient driven Opt-Out Danish government: 70% of all invoices after 1 year electronic 100% digitalised with full services (electronic & scanning) Recipient driven Opt-In Large buyers: 50-70% of all invoices after 1 year electronically 100% digitalised with full services (electronic & scanning) Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 13

14 Trend 1 Fee for paper invoice Source: Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 14

15 Trend 2 SMEs as new users Source: Seres Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 15

16 Trend 2 SMEs as new users Source: tns gallup on behalf of Itella, 2008 Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 16

17 Trend 3 Elimination of paper summary bills Source: AECOC 2006 Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 17

Wir unterstützen die Initiative Plant-for-the-Planet im Rahmen der 1 Milliarde Bäume Kampagne der Vereinten Nationen mit 1

18 Trend 4 Green IT and Kyoto protocol Marcus Laube, crossinx: Schlussendlich wollen wir auch dem viel zitierten Thema Green IT Rechnung tragen. Wir unterstützen die Initiative Plant-for-the-Planet im Rahmen der 1 Milliarde Bäume Kampagne der Vereinten Nationen mit 1 Cent pro elektronischer Rechnung. Damit kann schon mit 100 elektronischen Rechnungen über crossinx ein neuer Baum gepflanzt werden. Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 18

19 Trend 5 Economy Globalisation Acceleration of order and delivery time Internationalisation of large enterprises as well as SMEs Easy to find alternative suppliers increase customer retention Lower growth Pressure to automate Pressure to reduce costs Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 19

20 Trend 6 International E-Invoice interoperability among operators Reduced complexity Supplier Buyer Operators Cluster Time Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 20

21 Trend 7 Enhance the electronic part within the Supply Chain Step-by-Step Electronic Message Invoice Order Order confirmation Invoice E-Procurement Financial Supply Chain Invoice Payment & Advice Cash management Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 21

22 Ingredients for RTE High volume of electronic messages Process focussed atitude Operators supporting RTE Standards Maturity of market Innovation culture Most innovative Countries* 1) Finnland 2) Sweden 3) Switzerland 4) Japan *) Source: APA, February 2007 Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 22

23 Conclusions and outlook for RTE Large countries Too heterogenuous, won t find a joint RTE strategy Batch based processing very popular Changes happen just under pressure European public sector and agenda i2010 Well supported by local and EC projects Relatively time consuming definition and implementation process Finland Already well prepared for doing the next step - Now Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 23

24 Why still thinking about it? Just do it! Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 24

25 Questions? Bruno Koch Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 25

Electronic Bill Presentment & Payment Electronic Invoice Presentment & Payment

E-Billing E-Invoicing Electronic exchange Electronic Statement Presentment Electronic Bill Presentment & Payment Electronic Invoice Presentment & Payment Bruno Koch, Founder * Welcome * Hoşgeldiniz * Boa