ENG Vehicle Remarketing Summit Eric Lacouture, 24 th January 2017, Berlin

Transcription

1 ENG Vehicle Remarketing Summit Eric Lacouture, 24 th January 2017, Berlin A SAFE WORLD THE GLOBAL PARTNER PROVIDING PERFORMANCE FOR THE AUTOMOTIVE DISTRIBUTION CHAIN. Slide 1

2 DEKRA Automotive Solutions Worldwide Used Vehicle Management and Retail Development Service Unit of DEKRA Group Leading international testing, inspection and certification company since 1925 Automotive, Industrial and Personnel services 52 countries employees worldwide 2.9 billion revenues (6% growth) PERFORMANCE FOR THE AUTOMOTIVE DISTRIBUTION CHAIN One of the leading provider of Used Vehicles Management services for OEM, Rental, leasing companies and dealer groups. In 2016 : vehicles managed damage appraisals used vehicles remarketed (80% young UC) 185 programs delivered for brand networks 530 consultants focused on improving retail perf. Slide 2

3 Setting the scene: the Used Car market in Europe Used car sales in millions of units: Spain NL Italy Russia France UK Germany Source: ICDP, DEKRA, Ganvam, Autostat, SMMT, CCFA, Used Car markets in Europe are maintaining their growth in 2016 Germany, UK, France and Spain reaching the highest volumes of the past 12 years. Slide 3

4 Setting the scene: the Used Car market in Europe Post crisis both sales and service networks have declined in Europe Slide 4

5 Setting the scene: the Used Car market in Europe Used Car sales by channel: 57% 65% 45% 39% 56% 58% 40% 39% Private market Independant sellers 17% 19% 35% 36% Franchised dealers 25% 19% 18% 16% 38% 42% 27% 25% 17% 17% 25% 25% Source: ICDP, DEKRA, Ganvam, Autostat, SMMT, CCFA, BCA In France and Italy, the sales from private to private customers remain predominant, whereas the professional retailers have a higher weight in Germany and UK. Slide 5

6 Changes in the Automotive Industry Snapshot across the major markets show varying level both of profitability and channel development Higher volumes of cars remarketed, operators are exploring new channels - OEMs are pushing remarketed cars to dealers, who often believe these to be unprofitable - Rental companies are doing more direct remarketing, exploring new channels - Some OEMs are trying to be more involved in the remarketing directly to private customers Used car remarketing is growing in terms of size and competition - Progressive growth of used car remarketing (now over 35% of all UCs sales up to 4 years) - Dealers and independent retailers both involved in cars from short and long rental - Auctions still not popular in Italy In Germany remarketed cars are a key ingredient of the used market - Strong focus on used cars up to 4 years - Independent players operating internationally have a dominant role and offer ex-leasing cars via their own outlets and platforms - Strong role of (online) auctions and they are expected to evolve further Used car market is very strong due to the large impact of the fleet business - Used car sales strongly affected by new car market demand, and vice versa - High penetration of PCPs and significant fleet sales drive short ownership cycles - Important role of auctions as source for retail Source: ICDP Slide 6

7 Key challenges for the De-fleet and Remarketing chain Connectivity/digital Profit under stain B2B wants B2C experience Data to make decision & predict Fit-for-purpose Pay for value Time acceleration Connectivity/digital Fleets increase Hybrid, electric Mobility Rationalization Connected vehicle Autonomous vehicles On line consumption Big Data Large and diverse UC origins Brand value Leasing New technology to master Emerging sector Customer demand and need New actors Car sharing Standardization Continental approach Emerging markets Slide 7

8 Retail - Effective trends, effective challenges Combine on line and off line strategies Flagship / Retail shops in heart on city centers Change of consumption mode(s) Collaborative consumption Digital Marketing Loyalty vs «Zapping» Tension on profit Multi channel shopper Connected (to autonomous) vehicle New car sales versus car use Competition with new comers: fast fitters Slide 8

9 What's ahead for DEKRA Automotive Solutions in 2017? Innovations and commitment to meet some of the coming up challenges New Starfleet IV Internet platform Certification of our consultants High-tech testing laboratory for IoV Decentralised inspection Handover deployment Slide 9

10 Thank you for your attention MISSION SAFETY Slide 10