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1 Ь Ь 658: : (043.3/.5) Є : є ( ) я я я :..., 2015

2 Є ,, є є є Є є Є є є

3 3 ь ь. є ( 11% ). є є., є,,,. є, є. є,, є,, є,., є - ґ є,...,..,..,..,..,..,.., Є..,..,..,..,..,..,..,.., Є..,..,..,..,..,.., є..,.. -, :.,.,.,.,..,.,.,.,

4 4,.,, є.,. є. є,,,,. я,,. - : «є» ( є 0113U007626, ) є ; ( є 0113U005204, ) - є ; «є» ( є 0114U000638, ). ( 3089/ ). я. є - є.

5 5 : - ; є ;,,, є ; - є ; є ; є ; ґ є. є є., є. я. є,.,, є,,,,. : -,

6 6, ґ,,,,,,, -, є. І,,,,, є -,. ь є - ґ є.,, : : -,,, є, є є ; :,

7 7 ;, ;, ; є «5S»,,, є (sкхоs), (sоrятмоs), (sщкrо ЩКrЭs), - (sсшаrшшц), (sшмткх ЧОЭ), є є ; - є,,, є : 1 є, є ґ ; ь : є : є ( є ) ( ); (,,, -,,, ), (,, ), ( ), є ; є,,, є є

8 8 : (, -,, - ); (, -, - ); (,,,,,, ); ХЮбЮrв (, -, ), є ґ ; є,,, є. я ь я. є. є ( ), «-» ( ).,, ( 3089/ ). є., є,,

9 9.,,, є. я ь.,,, 8 -, : - (., ), -,... (., ), -,... (., ), - «MКУОsЭв ШП ЦКrФОЭТЧР» (., ), - «:» (., ), IV - «:» (., ). - (., ), - (., ).. 17, : 1, 7,.. 2, ; 1, ; 8. є 42,51.., 5,56... я. є,, , , ,

10 10 1 Є 1.1 ь я,, є є. є. є, є,,,,,. є є. -, є,,. є.. є, є [140]... є, є «, є,» Д85]...,.. - [53].

11 11,..., є, є є, є [177]... є, є є ' є,,,,,,, Д142].,, - є є [177]... є,,,,, є [136].. [171]... є є, є,, є,,, [145]... є, є:,,,, [117]. є є,,,

12 12. є, (. 1.1) [95] ,. [171,.25] ,2 280,7 517,8 768,8 1042, % (. 1.2). 1.2, ,.,,, є. є.,, - є [81]. 1921, є. є. є,,,. є, 1960., є. є,,.

13 IV. є :,, 2. [181, 88].,,,,.., є.,.,, (. 1.1)

14 14 є, є. є. є «-». -,, є : ( :,,,, ); (,, ); (, - ', ); (,,, ' ) [150]...,, : ' (. PЮЛХТМ rохкэтшчs),,, є (promotion);, ; (. PrШПТЭ) є,, є ; (. PrОМОНОЧЭs),,, Д26,. 137].

15 15 ( є ) є. є є, є -., ( 4P є, ). є 4P [91]., Д106], є [159, 115, 117, 119, 85]. :., ( ), є,, ;, є, є,. є (, ),.; : 1), є, є ; 2) є ; 3) є» Д109,. 7-8].,,

16 16, ; є ; є, є є. є,. є,.. 4,,,, (. 1.2). 1.2 є [106] є, є. є є

17 17..,,,,,. є є. є є, є, ( ). є -.. :., є. є ;. є, є є ;. -.,, є. є, є ;,,..

18 18,,,. є,,. є,.. є, : :.,, є є ;,,., є,, ; є, є.,, є., [106]., є ( ) є ( ) (. 1.3).

19 19. -,. є. :,,,,,., є, є [82]. 1.3 ( ) є є - Є..,..,..,..,..,..,..,....,..,..,..,..,..,..,..,..,.. є є, [194, , 167, , 194, , 104, 90, 101]., є, є, -, Д104, , 151, , 190, 194, 129, 55, 35, 21, 133, 166]...,..,..,..,..,..,..,.. є..,.., Є..,.., - є, [113, , 136,.31-37, 110, 193, 172, 43].,, [39, 169, 184, 134].

20 Є..,,..,..,,,..,.,..,.,....,.Є.,.,..,..,.. 20 [38, 115, ].,, Д45,.54-62, 179, 52, 157].,, [166, 31, c ].. є.. є (. 1.4) [186],,, ( ) 2,3 3,6 1,6 ( ) 2,3-2,45 3,6-3,9 1,5-1,7 ( ) 2,42 2,62 3,9 4,4 1,6-1,75 (D) 2,54-2,8 4,4-4,7 1,7-1,8 ( ) 2,7 4,6 1,7 (F) 2,7 4,8 1, (MPV multi-purpose vehicles) 6-8., (SUV sport utility vehicles) (. 1.5).

21 [161] (ЮЭТХТЭв/МТЭв) B (sющоrцтчт) C1 (ХШаОr ЦОНТЮЦ) C2 (medium) D1 (ЮЩЩОr ЦОНТЮЦ) D2 (ОбОМЮЭТЯО) E1 (ХЮбЮrв) E2 (СТРС ХЮбЮrв) F1 (ЩrОsЭТРО/ОбШЭТМ) F2 (ЮХЭrК ЩrОsЭТРО/ОбШЭТМ). (. 1.6,. 1.7) [77] ( ) 3,40...3,75 3,80...4,10 4,10...4,50 4,55.., є.,., є,., є..,.., є (. 1.8) [160].

22 1.7. [77] , 4,0 5,2 3,1 3,1 3,4, 3,4-3,7, 3,4 4,6, 3,7-4,0, 4,0-4,3, 4,0 4,9, 4,3-4,6, SUV (Sport Utility Vehicles), off road MPV (Multi Purpose Vehicle) 4,0 4,6. 4,6-4,9 4,9-5,2 5,2., (, ) ( ) A CITROEN C1 B, B FORD Fiesta B-Premium B-High GEELY CK SUV Mini B-SUV NISSAN Juke Van GWV up 2t B-VAN RENAULT Dokker MPV-B B-MPV KIA Soul B-Premium HYUNDAI i30 C, -Premium MPV-C C C-MPV PEUGEOT 3008 SUV Premium Compact, SUV C-SUV HONDA CR-V Compact, SUV Medium Van GWV up 2t C-VAN VOLKSWAGEN Caddy Roadster C-Coupe VOLKSWAGEN Scirocco C-High HYUNDAI Elantra Coupe Low, C-High, MPV- Large

23 D, D-Premium, D BMW 3 Coupe Premium Low Minibuses D-Bus HYUNDAI H1 MPV-Large, Minibuses, D-VAN RENAULT Trafic Van GWV 2,1-3,4t SUV Premium Medium, D-MPV TOYOTA Venza SUV Medium, SUV Large, Minibuses SUV-Pick-up Coupe Premium High E, E-Premium, High Premium SUV Premium Medium, D-SUV AUDI Q5 SUV Medium, D-Pick-up MITSUBISHI L 200 SUV Large, D-Coupe MERCEDES-BENZ E-coupe Minibuses SUV-Pick-up Coupe Premium High E, E-Premium, High Premium E, E CHEVROLET Malibu E-Premium, High Premium SUV Premium Large, E-Coupe PORSCHE 911 SUV Large Minibuses, SUV-Pick-up E-BUS GAZ Gazelle SUV Premium Large E-SUV INFINITI JX SUV Pick-Up E-Pick-up TOYOTA Tundra Van GWV 3,5t E-VAN FORD Transit High Premium, F LEXUS LS SUV Premium Large, SUV Large SUV Premium Large F-SUV AUDI Q7 є, є..,, є. є,

24 24, є., є, є. є, є. є.. є,,,, є. є, 'є., 'є є, є.,,. ',,,.,, є,.,, є,, Д150]... є,, -,,. є -,

25 25 ( ) [55]: 'є ( ) ; 'є ( ), ( ); :, -, ( );, 'є 'є,, є ; 'є, 'є ; - ( ) 'є 'є :,,.. є є є,,. є є., є є (. 1.3)...,.., є. є. є є,, є Д151]...,., є

26 26,. Д20]. 1.3 ( ).. ґ є,, є. є, є Д115]...,., є. є

27 27, [45]. Є..,.. ( )..,, -,, -, :,, [38].. Є.,., [49]. '.. є :,, -,, є,, Д27]. є є, є [122]. є : (10% 60% ), (20%, 30% ) (70% є, 10% є )., є,.

28 28,. є, -,., є є,, [122].,, є. є. є є. є,,, -. є є.,, є.. є, -, є. [27]. є є. є є [124].,.. є. є,

29 29., є. є,,. є, є є. є є, (. 1.4)..,, :, '. є,. є,,.. є, є.. є. ' є, [120]. 1.4 [36]

30 30 є,,, є., є є,,, VIP є [120]. є є,,,, є [120]...,..,, SERVQUAL, є [120]: ґ ; є ;,,, ;, є ;,,. ґ...., є,,.,, Д83].

31 31..,..,..,,, є., є [179]. -,.,. є є,.,.,, ( ), [150]. є,.,, [120]. є,, є. є...,.є. 5 «-» [31]:, ( );, є ; ;

32 32 ;. є : low cost ( ) ; volume ( є ) ; premium ( - ) ; luxury ( - ) є, є.. low cost, volume, premium, luxury. є є -., є,... ( ) / / є,. є,, [162, 155]...,..,.., є, є Д185].,,., (

33 33 )., є є,,, є. є.. є (1) [166]:, (1.1),,,,, є.,,. є, є... є, є. Д82].,. є..,.. є, (PTM pricing-to-market). є., є, є,, ABS.

34 34 10% Д2]. - є,. є....,, Д186].....,,,, [113]. Є..,.., є. є, [38]. Є.. є,,,,, Д184]. є. є, є,,.

35 35 є, є, є є, є, : ; є ;, є,,,, ;,,,, [179]...,..,.. є,. є ( ) :, є є ', ; ; є ;, є ' є - ; є (. 1.5.)..,..,..

36 36 є, є. є [78]. -,,,,,,,,, 1.5 «-»..,..,. [86],. є. є,,....,,,

37 37,. є CШЧМОЧЭrКЭТШЧ RКЭТШ, є. 60% є Д186]...,..,. є,,, є,,,, є, є [142]:, ;, (,, ).,. є є, є.

38 1.2 я є 38 є. є. є.,, є, є., є, [41]..., (promotion) є. є Д42,. 78].... є. є,. є,, [150]. є,,,.

39 39 є ' : - 'є ;, - ; ', / ; є, ;,,, ' є Д44, М. 71]... є Д36]., є,,.,,, є. є, є. є, є, є,... є [93]:, ;, ;

40 40 ; ґ ; ; / ; ;... є,, є,. є,. [115]: ( ); ( )...,.., '.,, є,.., є,, [36].,,,. є,,., -, є.

41 41, -,.. ', є.,., (, ), ( ). є, - [115].,.,,,, є, є. є, ' :,,,,,,,... є 70:20:10 [1]: 70% є,, ; 20%, ; 10%, є,,. є..,..,, AЦЛТОЧЭ

42 42 ЦОНТК. є Д139]., є. -,, є.., є,,,., ', є,,.,,, (,,.).,,,,,,, [70]. є. є, [174]: (, ); ( ); (,,,, ). є, є

43 43 є : -,. -,,. є, є. є.. ( ) [146]. -,.,.,,, -.,, є..,,, ґ.,,.,,.,,, є є. є є є.

44 44 є [115].. Є.,, є,,,,,., є, є. є, є є,.., є.,, [52]. є. є, є є. є є є -.. є,. є,,., є, є.,,., [52]..,

45 45 є,, є., є є, є, є [115]., є є..., Є.., є. є є,, є,. є, є Д172]..., Є.. :,, [173]: є. є :,. - є., є (65%),,,. є,. є. є. ' є.,

46 46,,,, є. є є є. є., є є є. КЮЭШЭrКНОr.МШЦ, 71% є. 50% «?», 16% ( ), 7%, 4%, 2%, 1%., 45%, 53%. є,., є.,,.,.,, - Д18]..., Є..,.. -. ОЯОЧЭ- [39]:

47 47 1, : -, -, -., є ; 2 -, є, є,, ; 3,,., ; 4,, є є,, ; 5,., ( 2 ),,. ОЯОЧЭ-. є : є. є.. є : 1) 1: 1 = SТ / SS, (1.2) Si ; SS. є 3.

48 48 є. 2) 2: 2 = (S / І ) 100 %, (1.3) S ; N. 3) 3: 3 = Δ, (1.4) Δ, є. 4) E4: I ; R. E4 = [( R I) / I]. / 100 %, (1.5) R = ( N x M ) + P, (1.6) N ; M ; P. 5) E5: E5 = ( Ч A ) / 100 %, (1.7) n, %;. ґ є

49 49. 6) є E6: E6 = Σ PТ, (1.8) PТ ( ;, ; ; 3., )., є,.,, 6. 7) E7: E7 = + PR + Rc, (1.9) ; PR 'є ; Rc. є,. є є., є, є. є : R.. = /, (1.10)

50 50 R..,,.,. є, є,,,. є Д1; ].,, 1.. є,, є,. є: ; є,. є,,... є (. 1.6). 1.6 є [63]

51 51, є, є.. є,, є, є. 1.3 С ифі і ві і і я є є. є, є,., є (,, ) ' ( -,, ) [24], є. є є, є., є є., є.,,, є [106, 107, 14, 13],, є.

52 52.. «,» [99]..,,,. є є, є,, ( ) [111].,,..,, є,.,,, є., є, є.,.,,,. -,,,,. є,,,.

53 53 є [138].. є,,,, є., є., є,,.,.,, є,.,, є,,,,.,,,,,, [108]. є,. є - [103,. 46, 106, 107, c.55].., є «,, є,,,, є.» [11, c.44]., є

54 54 :,. є : (cars and LCV light commercial vehicles); (bus and trucks)., є,,. «-» є, є, є [150].,, є,,. є.,,,. є (. 1.7). є,, є Д189, 153, 164]. (. 1.9).

55 є є ( ) 1.9 ( [77, 80, 158, 145, 50, 149])., є.,, є, є, [77]..., є.,, є [149].. [158].. ( ) (, ),, ( ) [158]. ',,,,, [80].

56 ,,, є [158]., є є, [158]. :,,,,. є,, [145]. є, є,,, [50]. 56,.., є,,, є.,,,., є, :,, є.,.,. є,,.,... є,, є [89]. є.,, є є.

57 57,,,, [49, 25, 30, 76, 154, 98,. 171]. є [161]..., є є.,,,..,,,, є,. [92]. є, є,,,,, є є [135]., є, [135].,,,.,,. є,... є,,, є.

58 58, є [194]. (. ),., є. є,.,. є. є.., є,,,., : = / Σ, (1.11) ( ), ; Σ ( ), є [191]., є,,..,,

59 59. є,, -, є (. 1.8). є є, є.,.,,, -. є,,,, є, є. 1.8 є ( )., є. є (. 1.10).,, є., є. є. є.

60 1.10 ( [139]).,.,..,.,.. -, [139]. є [139].,, є -,, - [139].,,, є,,,,, [139]. [139]. 60 є є,, [36]..., ( ) 3 ( ),, [72].,, є, є, є. є.,, є (,, ). є,, є.

61 61 ( ) є :, (1.12) R A ;. : ;., є.,,. є. є,.,, є,, є., є є -. -,. є,,..,, є,,. є,, 1S 4S, 1998.

62 62 1S є Sales; 2S є є (sales) Service, ; 3S є Spare parts ; 4S 3S + Showroom -. є, є [16]. є,,. є, є. ( ), є.. є, є. є [126]. є, : ; ; ; ; ; [123].,, є, є.,.

63 є,,,,. : 1. є,..,,. 2. є,,,, є.. є,. 3. є є, ґ є,. 4. є є : ( є, є ); 4S (Sales, Service, Spare parts, Showroom )

64 64 є є,, є ;, є ; ; - є, ;, є ; є є. 5. є є,.., 2. [22,65, 58, 64].

65 65 2 Є 2.1, 1, є.,,. є. є.. є,., , %., 14%. є , (713 ), (624 ). Є 563, 317 ( ). - ЇICA 18 є , (. 2.1). є,. є ,2%, 80-83,5

66 MSЇПficeExcel, 87,9% є : = 0, , , ,967, (2.1),, [191, 68] є є, Є Є 28%, %, %.., (36% % 2005-

67 67 ) [191] ( 2020.) є 100 (. 2.2.). 120,00 О яг, л од. 100,00 80,00 60,00 40,00 20,00 0,00 65,95 68,37 71,56 68,29 65,59 74,89 78,09 63,2 65,44 69,19 66,59 58,34 y = 0,0264x 3-0,0189x 2 + 0,2123x + 66,967 R² = 0, 2 82,16 85,39 72,97 75,51 80,15 83,1 П од і В о цт о П о о п од і Роки ( [191], ) KPMG DОЮЭsМСО BКЧФ,, (.2.3)... Є, є Є, є (.1)., є 2014,, є

68 68 7, ASEAІ. (.2). 2.3 ( ) 15 Є Є,., Є 1993.,. є, є 3% Є, Є. є, є

69 69. є.,, , (.3). Є, є:, , є -,,,. є, є. є.,,.,, -,,.,,,. є

70 70.,,. є. ( ), 2011., , ,,, : ' є ' : [145]., BRIC, є,,, Є, (.4)., є , є,., є,,., є, Є,,,, (.5).

71 71 є.. :,, є Є,.. ( ( ) (, ));,, 'є.,, RОЧКЮХЭ, KIA, ІТssКЧ, TШвШЭК,,,, ; є 2., CЇ2 (, )..,,,,,, є ; є. є є., CЇ2,. Є,

72 72 2 [6]. 2, , (.6).,, є, є є.. є.,, ,,,,. є : є? є, є є ( 3 ), Д7]. MМKТЧsОв&CШЦЩКЧв,,,. є, є. 34% (. 2.4). MМKТЧsОв&CШЦЩКЧв, % 65% BRIC,., є., є : -, є,.. -,,, 50

73 , 10.,.,,,,,,.,,,, ,. є - є, є є., -., є -. є. 'є є,. є є.,,,.

74 74.,.. 15 є [58]. є є,,., є TШвШЭК 10,2., GM 10,2 VА GrШЮЩ 10 (. 2.5) ,.. [161]. (. 2.6,. 2.7).. 22.,

75 75 20.,,. 2.6 Є 2013.,. ( [3]) є АЮХТЧР HШЧР Guang -,,. є, є CСОЯrШХОЭ CХКssТМ. 14 % 2012.,., 2 7%. є VА GШХ, GШХП, LКНК GrКЧЭК, MКrЮЭТ AХЭШ Suzuki [3].. HШЧНК CТЯТМ, TШвШЭК CКЦrв.

76 76 TШвШЭК, TШвШЭК CШrШХХК, TШвШЭК HТХЮб, TШвШЭК AqЮК, TШвШЭК AЯКЧгК ,.. Є,, є ' %,., є VА GШХП. є :,,,, MОrМОНОs AЮНТ Д70]., є,,., є є,, є (. 2.8) [3]. KPMG., 2025.,.,,,, SUV.,

77 77 BRIC, є,,, (ПЮОХМОХХ), (ЦШЛТХТЭв-as-a-service, MaaS), (Car-to-Б),,, (. 2.9) [17]

78 78,,,,.,є,., (. 2.10) [8].. є, є. є LЮбЮrв. BMА, MОrМОНОs, LОбЮs. ІТssКЧ, TШвШЭК, HШЧНК., є,, є.,.,,

79 79,, -,, , є ', є є.,, " " є є Д4].. є, є,,. -,. є, є. (ПЮХХ-sТгО),. є.,., є., -, є.,,, -., є Д15]... є, TШвШЭК PrТЮs,, є

80 80, Д16]...., ,,.,,, є є є,,.,,,,,,., є [20]. 2.2 є є 0,11% ( ). 1 є 8 [169]. є

81 2013 (. 2.1). 33,9%, 38,2% Є 30,9%., є, : CСКЧМО 1759, SОЧs 6056, Lanos 3803, Lanos 586, FШrг 1447, Vida 1912, , 2351, СОrв 3, Chevrolet 76, 160, 297 (. 2.11) [191, 31] ,35% ,66% ,04% ,55% ,18% ,45% ,29% ,50% ,90% ,73% ,49% ,48% ,99% 81 Ти.од , А то о ілі ле ко і, т.шт. Роки 65,7 75,3 97,5 69,7 50, ,..

82 , є , є, 2013., 4., є, 34,3%, 29,6%, 29,4%., ( 2,8 ). [179]. є.,, ,4% 72%. є, (. 2.12) О яг п од жу, од Роки ( )

83 83 є. є, (. 2.2). є,.,. є: ( ),,,,, ( є ),. 2.2 є - ( ) «2» « « «Є» є «Є» (.) ZAZ Huindai, Lada, JAC, Great Wall, 3180 Geely, Ssang Yong Skoda,,, /,., -

84 84 є,,.,,, є. є,., ( )... є, є. є, є,., є,.,.,,, є, є,, є є., є

85 85, (,..),. - є є, є,. є - є.,, є : ; є ; є ;. є,,.,, є,, є., -, є є.,,,

86 86, -, -. -, є. є..., є.. є, 2,5.., є 11., є 13.. є є 2,5..,, є,., ,,.,. є, ( є, ) ,,

87 87 є, є, 25 Д104]...,.., :,,,,,,,,., : є,. є ; є,,,, ;. ЇЩОХ, є,,, 10 ;., є [113]... [94]... є,., -.

88 88 є, є, Є, Є %., є, є., : ; ; ;,.,.,. -.,, % 2008.,. є,,

89 89, є є %, 3 5, 20% 70%.,., є.,, є, %, 7% , є , є,, є, є , ,46% є , 1500., 12,95% є , 2200

90 90.., VII VII, є,. є 0,86 5,5, 5,3 35, " ". " ", ", 5 ". 5, 5.. DКОаШШ є Daewoo [96]. (,, «Є») (CKD- ).,.,,. 12.., є.

91 91, є [130]. -, 14,5%,, є. (6591.), 2%,, HвЮТЧНКТ AММОЧЭ (5 811.). 11% 10,6%.,,,,,, є,,,., [136]..,. : є? 1998 є LКЧШs, 50%. «LКЧШs»., є 20-,, є є. FШrгК, -є, ГКг VТНК. є, є CKD, є (,

92 92 Є )., є є,. є є. є, є, 8. є є є , є.,., є є., -,,,,, Д44]. є... є, є., : ;, ;.. є,,

93 93,, є. є :,. є.. Є -5 Є -6 [82]... є, :. -, є Д186]...,.. :,,, ;, є ; ;.,,, є : 3-4%; ; [36]..,.., ( ),., є є.,

94 94,,,, є. є,,,, є., є, є,,., є є 28%, є, є 72% Д111]. є,,. є є є., є. є : є,., є,.,,,. ґ, є. -,,,, є.. є. :

95 95, ( ) , є, є.,, (. 2.13) ( ), є,. є.. є,

96 96, є є є.,.,,., є,.,. є ,,., є (. 2.3) [160, 130]. 2.3, ,05 1, ,04 0, ,02 1, ,02 0, ,96 0, , ,91-0, ,03-0, ,92-0, ,09-0, ,92-0, ,08-0, ,

97 ,89-0, ,116-0, ,88 1, ,14 0, ,92 2, , ,94 0, , ,18-0, ,95 0, ,18 0, ,97 0, ,03 0, , ,14-0, ,95 0, , , ,94 1, , ,97 1, ,08 0, ,97 0, , , ,98 0, ,15-0, , ,99-1, ,14-0, , ,99-0, , , , ,19 0, , , ,01 0, ,24 0, ,02 0, ,25 0, ,05 0, ,9 0, (. 2.4)., 2013,.,,, є -. -,,,., є -, 50000,,,,.,,,.,,.

98 2.4. ( ). ( ). ( ) /. ( ) %.. ( ) ( ) / % 1 0,078-0,418 ** 0,472 ** 0,385 ** - 0,589 0,002 0,001 0,006 0, ,121 0,617 ** 0,199 0,589-0,403 0,000 0,165-0,418 ** -0, ,454 ** -0,262 0,002 0,403-0,001 0,066 0,472 ** 0,617 ** - 0,454 ** 1 0,444 ** 0,001 0,000 0,001-0,001 0,385 ** 0,199-0,262 0,444 ** 1 0,006 0,165 0,066 0,001-0,848** ( ) 0, **. 0,01 ( ). 98, є. є, 7,88-8,15 1.,, ( ).,. є. ', є.,

99 99.,,, є,.(. 2.14). 2.14,, %,, ( ) є,,., є, є., GПФUФrКТЧО, є,,,,. є, є, є,.

100 100, є,,, є. -,., , 6,46-12,95% є, є є 1-2,2.,, 10%. 2013,. 33,44% ( 5,39% )., ,, 24,28% ( 1,62% ) , HвЮЧНКТ, ГAГ, VAГ, KТК, VШХФsАКРОЧ, TШвШЭК, SФШНК, Renault, Nissan, Geely [160] є (), є ГAZ.,

101 101.,, є. FШrН, VAГ., є. VAГ, 50%. ГAГ GООХв. ГAГ,,,, VAГ (-58,3%) LШа CШsЭ HвЮЧНКТ, VШХФsАКРОЧ, RОЧКЮХЭ, ІТssКЧ. GООХв 13,4% ( ГAГ 11%),. є є,,. GООХв є, є., є,. є, є., RОЧКЮХЭ, MОРКЧО CШЮЩО LКЭТЭЮНО,., RОЧКЮХЭ DЮsЭОr FХЮОЧМО., є, -,, [177]., є 1-2,2 є є,

102 102,.,..,,. GШШРХОTrОЧНs, (. 2.15), -,,,,, є,, ( K, J, I, H, G, E, D, B )., є,., є,, є., є. є,,, є., Д69] GШШРХО

103 (. 2.5,. 2.16) [160, 130] ( [160, 130]),,..,, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

104 (..) ( ) (. 2.17) (..) ( ), є,., IV є

105 105,,,, є., є, IV.,,.,,.,, - є., 2013, є,,.,,. 2013, є,.,,,.,,, є, є. є

106 106, є., , 50000,,.,., 2012., 2014., є Д28].., , 2009.,. 15. є 5 : IV 2013,, є :, (2.2), x,., є,, 4. є :, (2.3)

107 107, X i - - (. 2.6) ( ), , ,3 39, , IV ,71 36,113 0, ,869 37,4385 0, ,146 40, , ,758 44,262 1, IV ,186 46,417 1, ,047 48, , ,208 51,1565 0, ,358 53, , IV ,84 55,9095 1, ,972 57, , ,728 58, , ,277 57, , IV ,631 56, , ,397 55, , , ,512 є :, (2.4.),, n - (. 2.7).

108 2.7 ( ) , , ,2 27,869 38,047 48,972 41,397 1, ,146 50,208 60,728 56,093 1, ,3 46,758 59,358 61,277 60,512 1, ,71 54,186 59,84 63,631 50, ,., = 0,78, = 1,028, = 1,077, IV = 1,089., (. 2.8). 2.8 ( ), , , ,46275 IV , , , ,38232 IV , , , ,07267 IV , , , ,85313 IV , , , ,

109 ( ) є, є 83% (R 2 = 0,83). є 5, є : y=37,10x 0,175, (2.5) 1 20 ( ) є, (. 2.19). - (в=37,10б 0,175 ) IV 2013 (20- ): 20 =37,10*20 0,175 = 62,66. Q IV 2013 = 62,660*1,089=68,29. ; (21- ): 21 =37,10*21 0,175 =63,2.,

110 110 Q I 2014 =63,2*0,78=49,3. ; (22- ): 22 =37,10*22 0,175 =63,72., Q I 2014 =63,72*1,0286=65,5. ; (23- ): 23 =37,10*23 0,175 =64,22., Q I 2014 =64,22*1,077=69,2. ; IV (24- ): 24 =37,10*24 0,175 =64,7., Q IV 2014 =64,7*1,089= 70, (..) ( ), є.,,,., 10%,,. є 8..

111 111 є.,,,..,., 14%,., є., є. «-», є 12..,.., IV 2013., є, 240., 8%. (. 2.9) ( ) [67],.. ( ) 68,29 IV ,3 I ,5 II ,2 III ,5 IV 2014 ( ).

112 2.10 ( ) ,,,. є. є,, є. є., є,,, є є, є,. є,. є. Д63]., є є ГAГ.

113 113,, ,, ГAГ 2013,, HвЮЧНКТ. є., HвЮЧНКТ,.., є Є,,.. є,,,., є,..,. 'є є НТРТЭКХ ЦКrФОЭТЧР,, є.. є

114 114 є, B2B, B2C, є C2C є, -,. 90-, ',.,. DТРТЭКХ ЦКrФОЭТЧР,,...,,, є є.. є..,, :,. GШШРХО ВКЧНОб GШШРХО AНАШrНs ВКЧНОб DТrОМЭ. є (,..).,, ( ); ( ),, ; SMM ( );

115 115 RSS (, ); DТrОМЭ ЦКrФОЭТЧР ( ). [62]. 2.3 я ь є.,. ґ,. :,,, ; :,, є (. 2.20) , [164] є, є, [164]..

116 116,,.,. ( ),,. ( 1,8.. ) [132]. є, є.,., є, є є,.., :,, [195]. є є,.,,. є : 43% 21 26, 36% 27-35, 7% ,,, : «є?», «?», «є?», «є?», «?».,,

117 117 : «є?»,,, «,..»,,,... є є,.,..,., є., є,.,,.,,,,., є, :,

118 118. RОЧКЮХЭ є,,.? MОrМОНОs-BОЧг, є,,, є,. є.,, (209 ), (219 ), (176 ). Chevrolet, Mazda, Opel. є. є,. CСОЯrШХОЭ,, (AЮНТ, MОrМОНОs BОЧг, MКгНК, ІТssКЧ),.,,., BMА, MТЭsЮЛТsСТ FШrН Д174].,,., %, 12%., є %. 32%, 11%.,,,, є., (. 2.21). є,.,

119 119,.,,,, є. 2.21,, % ,, %,,, -

120 120,.,,, є.,,.,,,,, є,,.,. (. 2.23). є., є,,,.,. 2.23,, %,,,,. (. 2.24).

121 ,, %,,. CКr-to-X,, -, (. 2.25). 2.25, %.,

122 122 68%, 64%, 50%, 46 %, 25%, 18%.,,. є 2 (50% ), 2-2,5 (29%), 2,6-3 (11%), 3 7%. : є - 32%, - 25%, D- E- 11%, F- A- 4%., є -, -, є -,.,,, - (. 2.26).,, є SUV sport utility vehicle.,., 43%, 21%, 14%, 7%. 2.26,, %

123 : (. 2.27) , %,,,,,,.,, є.,.,... є, є.,, є,.,,,.

124 124 є,,, є. є,,,, ( - ).,,,,., %., ', ХЮбЮrв -.,. є є., є,. FШrН., FШrН, -. MОrМОНОs 2013

125 125. MОrМОНОs 700% 2012.,,,,., -,.,,,,,. є -,,,,,., Д57]. HвЮЧНКТ, 1165 ( 12,14%). TШвШЭК, 818 (+8,52% ). є ІТssКЧ 578 6,02%. : -,,. є,,.. LШа МШsЭ 10%

126 126.,. ' HВUІDAI AММОЧЭ, 324. Renault Logan (213 ). ІISSAІ JЮФО (203 ), HВUІDAI Тб35 (182 ) є ' SSAІG ВЇІG KШrКЧНШ., -,,. 30,. BMА, AЮНТ, PШrsМСО, LТЧМШХЧ, TШвШЭК, ІТssКЧ, HвЮЧНКТ.. GООХв, CСОrв, 2 [57].,. 2 є,, є. : 1.., ( )., є, ґ

127 127,,,. -,., LЮбЮrв. VШХЮЦО,.,,,. 2., є,. є,,, є. 3. є, є,.,. 4. є,. є.. є,.,..,,,,,,.

128 :,, ;, ;, ;,, ;,, ; ; -, - є, ;,, ; ; є,... Д67, 70, 23, 59].

129 129 3 Є 3.1 я є., є.., є :,,. є є 67%, є 32%, 0,6% є,... -, -,. є. є., є : 40:35:15:10, є C:B:A:E., є,

130 130.,, 4, 3, 2, 1., - є,,. є, є.. ґ 2013 (. 3.1) ,. 3.2). є, ( ,.

131 131, є ГAГ, є 9, 1, 4. ГAГ є 4 : SОЧs, LКЧШs, VТНК FШrгК. є.,., HвЮЧНКТ,., (. 3.3) ,., 12 20,., 8 є, є. є,.,, є.

132 ,,,,, (. 3.1) ZAZ Sens Hyundai Accent Volkswagen Polo Geely CK KIA Rio ZAZ Vida Renault Logan ZAZ Lanos Bogdan110 Kia Sportage 57, , , , , , /, /1 7,2 6,4 5,9 7 5,9 7,8 7,2 6,7 7,5 7,5 00,. B-High C SUV, є B-HТРС., CSUV є,., є,, ГAГ Sens, Hyundai Accent, Volkswagen Polo, Geely CK, Kia Rio, ZAZ Vida, Renault Logan, ГAГ LКЧШs, BШРНКЧ %,.,. є. VШХФsаКРОЧPШХШ, KТК RТШ,

133 133 HвЮЧНКТ AММОЧЭ KТК RТШ, ГAГ VТНК. є є є є. є є, є.(. 3.2). 3.2 є ZAZ Sens Hyundai Accent Volkswagen Polo GEELY CK KIA Rio ZAZ Vida Renault Logan ZAZ Lanos Bogdan , 0,38.. 0,65, / 0,85, /100 ( ) 0,92 є 0,20-0,85 1,00 0,40 0,90 1 0,00 0,59 0,88 0,00 0 0,92 0,93 0,84 0,00-0,82 0,76 0,90 0,76 0 0,26 0,24 0,43 0,34 0,58 0,79 0,89 1,00 0,10-0,78 0 0,75 0 0,86-0,92 0 0,09-0,46 0 0,80 0 0,91-0,86-0,39-0,48 0 0,75 0 0,89-0,96 0 0, є GООХв CK (0,43). є VШХФsаКРОЧ PШХШ, RОЧКЮХЭ LШРКЧ., є,,,.,,,, : є ; є ;

134 134, є [65].,, є. 4 : FШrгК, VТНК, SОЧs, LКЧШs. B ( B-СТРС),. є є 42,6%, - 36,4%, D- є 9,58%, - 7,82%, 2,4%, F-1,2%., є., є,. -, є. є., є.,, ґ, є, SUV (SЩШrЭ UЭТХТЭв VОСТМХО) 39,6%.,, (, ) є KТК SЩШrЭКРО ( ,01% - ), ІТssКЧ QКsСqКТ ( %) RОЧКЮХЭ DЮsЭОr ( ,5%). - є GООХв ЦРrКЧН 7 ( ,3%) SФШНК ЇМЭКЯТК ( ,3%). є - :.,

135 135,,.,.,, Д70].,, є.,..,, є є. є.,,.,,,. є: (,,.), є є, є ; ( є ); ; ; ;. є є. : є, є ;,, 'є,.

136 136,.. ;,,,,,.,,,,,.,,, є, є (, MТЭsЮЛТsСТ ASБ CТЭrШОЧ C4 AТrМrШss, PОЮРОШЭ 4008)... BШРНКЧ ( ) 90%., (LКЧШs, VТНК, FШrгК)., є,,,, є.,,,,,,,., є,,..

137 137. є, є є,., є TШвШЭК,. є, -,,, є є. є.,. є є.,., 'є,,,,,.,, 2014 RОЧКЮХЭ Renault Captur.,, є, RОЧКЮХЭ RОЧКЮХЭ CКЩЭЮr. 'є...

138 138 P = TC + TC. + P r0, (3.1) P ; TC ( ); TC. ; P r0. є є, ' 'є. 3-4,.,,..,.,,,., є, є, є. (.3.4). 3.4 ( )

139 ,, ( )..,.. Rolls-Royce 0, Bentley 0, Porsche 0,14 85 Lexus 0, BMW 1, Mini 0,3 35 Seat 0,32 25 Mercedes-Benz 1, Audi 1, Subaru 0, Mazda 1,16 36 Mitsubishi 1, Skoda 0,93 15 Ford 2,25 33 Nissan 4,94 57 Honda 3, Hyundai 4,4 33 Kia 2,7 20 Volkswagen 5,74 35 Chevrolet 4,95 30 Suzuki 2,66 14 Toyota 9,3 37 :, (3.2), -, -, n.

140 140,.,, :. є 70.., 4 HШЧНК, Hyundai, Volkswagen, Chevrolet, Toyota. :,, 70., 3. Mazda, Skoda, Ford, Nissan.,, Bentley, Rolls-Royce, Porsche, Lexus. IV , 1 2. BMW, Mercedes-Benz, Audi.,, є.. є., BMА $12000 CСОЯrШХОЭ, SФШНК, KТК, FШrН., , TШвШЭК MШЭШr ( є TШвШЭК LОбЮs), GОЧОrКХ Motors (Chevrolet), VolksWagen Group (Audi, VolksWagen, Bentley, Skoda, Seat, Porsche), BMW Group (BMW, Mini, RollsRoyce), Honda, Subaru, Suzuki, Mitsubishi, Mercedes-Benz, Ford, Mazda, Kia, Hyundai, Nissan. 3.5,,, -,,. є, : $11800 $ SФШНК, ІТssКЧ, VШХФsАКРОЧ, Seat, Chevrolet, Hyundai, Ford, Suzuki, Kia, Toyota, Mazda, Honda, Mitsubishi, Subaru,

141 141 MТЧТ; $28000 $ AЮНТ, LОбЮs, Mercedes-BОЧг, PШrsМСО, ; $ $752000, BMА, BОЧЭХОв, RollsRoyce (. 3.6) ,..

142 142 є TШвШЭК. є AЮНТ, BMW. є., ,., є. є. HвЮЧНКТ 20642, ГAГ VAГ Lada , (. 3.8). $6750 $17950, DКОаШШ, ГAГ, GООХв, CСОrв, VAГ. $10750

143 143 $ є є є RОЧКЮХЭ, SsКЧРВШЧР, FШrН, PОЮРОШЭ, Citroen, Opel, Mitsubishi, Honda, Skoda, Chevrolet, Kia, VolksWagen, Toyota, Hyundai. $13138 $ ІТssКЧ, AЮНТ, BMW, Mercedes-Benz ,., HвЮЧНКТ,,. «.».,, є, SШЧКЭК, Т10, TЮМsШЧ. є $12000 $ , TrКНО-IЧ ( ). HвЮЧНКТ,. є, -, -, HвЮЧНКТ AssТsЭКЧМО.

144 144 Nissan є «,».,,, є MТМrК, QКsСqКТ, Patrol, X-TrКТХ, TТТНК.. є $13000 $145000,.,,. ІТssКЧ є, є,,.,, -,. є є, Nissan Sports Adventure [69]. є ГAГ є HyundКТ. є ІТssКЧ ГAГ є,,,, ІТssКЧ HвЮЧНКТ. є , -.. є r = 0,699, є. ІТssКЧ, MОrМОНОs-Benz, HвЮЧНКТ ( ), RОЧКЮХЭ, TШвШЭК VШХФsаКРОЧ (

145 145 ), 20. є. є, є. є,,?,, є. є , 2013.,. ( є r = -0,239).., є.,., (22, 4214.), (71, ), 'є (250., ) (. 3.9). ( 330..). є. є,.,,. є

146 146.,,, ( є r = -0,233). '. є, , є (. 3.10). є -0,365,,. є.,, є., F-,, LКЧН RШЯОr RКЧРО RШЯОr, BMА 7, LОбЮs LS, Mercedes-benz S-class, Audi Q7, Audi A8, Mercedes-benz GL-МХКss, JКРЮКr БJ, CКНТХХКМ EsМКХКНО, є. є r = -0,66,.

147 ( ),, є.,,,. є, є., B ГAГ є GООХв,. ГAГ, GООХв A, C, E, є є. GООХв є GООХв Emgrand 8 GООХв PКЧНК (GC2). є GООХв є, (,, ). GООХв

148 148 GООХв.,.. ГAГ 2013.,. є,, ГAГ. -.,, ГAГ є, GООХв, є є. GООХв є. є C, E.,., є, є., є,, є,,,,,,,.. " " є. є є є. 'є,,, є,, є. " ",. є є

149 149 HвЮЧНКТ AММОЧЭ, RОЧКЮХЭ LШРКЧ. 2013,.,, RОЧКЮХЭ LШРКЧ. є - RОЧКЮХЭ є., HвЮЧНКТ є " ", є,,,, є '., 'є є. є.. є є,. є,,,,,,,.,,, є,.,, є. є,,,.,, є є є. «2013» RКЧРО RШЯОr SЩШrЭ., -,. -, -,. є TШвШЭК.

150 150, TШвШЭК " ". є ґ., є,, є,,,,,. є,,,,, Д59, 67].,, SUV.,. CШrОХDrКа, ( ),.,,. є,.,, :,, SЦКrЭ.,,,..,,,.,. (,,,,,

151 151, ), [59]. є 5S. 4S (Sales, SЩКrО parts, SОrЯТМО, ), 4S- є SШМТКХ net,. є, є, -, є. є є, ', є є.,. є ( ), :,., (, MвRОЧКЮХЭ, MвCТЭrШОЧ )., є є,. : (,, ' ); ( є,, є /, є );. є,, -,,, є,

152 152., є є,,,. -. є,. є є,. є є,, є -,.,,.,. є. є,,,. є є. є [62]., є

153 153 -,. -,., «RОЧКЮХЭ», -,. -,, є є,, є,,, є є. 5S., є bricks to clicks. є «clicks to bricks» - є я ь я ь,,.,,,,,, є,,., є,,.. є,. є є.,, є.,

154 154,.,, є,,.,. є., є, є. є -, є. є -,.,,,. є., -,,,, є, [120].,, є. є,. є. є : є. є ; є,,,,, є.

155 є : 155, (3.3) - j- - j- -., є., є 10.., є. Renault Renault LШРКЧ , Toyota Yaris, Hyundai i10, Skoda Fabia RenaultLogan ToyotaYaris Hyundaii10 SkodaFabia є, 1, ,2 Euro4 Euro6 Euro5 Euro5, , 4,3 3,9 3,5 4, 1,9 1,6 1,6 1, , 6,2 4,7 5 5,5 /100, / (. 3.5).

156 Renault Logan Toyota Yaris Hyundai i10 Skoda Fabia є, 1 0,83 0,83 1 0,66 1 0,83 0,83,.. 1 0,94 0,94 0,9, 1 0,9 0,81 0,93, 1 0,84 0,84 0, , 0,7 1 0,94 0,83 /100 0,98 0,95 0,98 1, / 6,34 9,46 9,17 10, , Renault Logan.. є,, 10,,. 166., 174., 177., є 10..(. 3.6). 3.6 Renault Logan Toyota Yaris Hyundai i10 Skoda Fabia , є SФШНК Fabia (19 ),

157 157 ToyotaYaris (17 ) RОЧКЮХЭ LШРКЧ (17 ), Hyundai i10 (15 ). є,, 2013, 5006 Renault Logan, 2374 SФШНК FКЛТК, 571 Toyota Yaris, 1148 Hyundai i10. є 0,25, є є,.,. є.,, VШХФsаКРОЧ. є,.. 10 є., є,. є, CТЭrШОЧ. CТЭrШОЧ, 2013 : Renault 26, 10 Toyota 19, 7 Hyundai Skoda 22,5, 8. є - -., є 30. є - - : Renault = 27 Toyota =24

158 158 Skoda =27 Hyundai =24,,, - -. є 0,829,, є., є є є. Skoda FabТК RОЧКЮХЭ LШРКЧ 27,, TШвШЭК ВКrТs HвЮЧНКТ Т Д Ж,,, є є, ,.. (ГAГ SОЧs ) :,,, 3-,,,,.,,, (VШХФsаКРОЧ PШХШ) є :,, ABS,,,., 90..,,.,.

159 159.,. є, є, є.... :.,. є. ;, є.... є, є, [125]. є. : є. є, є,.

160 160 є ;,,, ; - - є, 90% є - ;,,, ; -, (.3.11) є.

161 161,,... є,. -, є є. є, є є.,.,., є.,.,, -,,., є, є.,,. є.,, є. ' ' ,

162 162 є. :, $ , 90-., є.,,.,,. є.. є 4P. є, є., AЮНТ BMА,,,, є.,., є ГAГ SОЧs,., KТК SЩШrЭКРО. є,, є B-,, CТЭrШОЧ DS5 є., ГAГ,

163 163 є PR-.,,, є є,,, ГAГ. - є,., ГAГ,,., є [69]. ГAГ ГAГ,,.., ГAГ є, є,,., є. є,,. ГAГ,. є,,, ГAГ , є.,,., є, є.,.

164 164 є є " ",. ' '. є,. 3,, є, є 1600,,. є 4. є,. є, є. є, є. є, є. є, є,. є є. є, є. є є., ' є., ',,,, Д23] я я ь є,. є.

165 165 є, є,.,, є. є, є.,..., ( ).., -., є, є..,,,,.,.,., [128]... є,,., є ( )., є.

166 166,. єє.. є (. 3.12,. 3.13) Д139] Д139]., є, є, є,, є. є : ; ;

167 167., є: є (, ); є, ; є ; [19]. : ; ; ;.,, PR. PR- ( -, - ), PR- ( -, ), PR- (, PR). ( 2 6 ) є ,,,,, є. -,. -, є - є,. - CТЭrШОЧ CТЭrШОЧ C4 PТМКssШ, є 4 :

168 168 : « є C4 PТМКssШ. : CТЭrШ Ч C4 PТМКssШ ( 5 ) CТЭrШen GrКЧН C4 PТМКssШ ( 77 ). CТЭrШ Ч C4 PТМКssШ (5 ) CТЭrШОЧ GrКЧН C4 PТМКssШ (7 ) : «CТЭrШ Ч C4 PТМКssШ :,, -. : AЭЭrКМЭТШЧ, TОЧНКЧМО, IЧЭОЧsТЯО. CТЭrШОЧ GrКЧН C4 PТМКssШ -,, : TОЧНКЧМО, IЧЭОЧsТЯО, EбМХЮsТЯО. EMP2, : ( -140 ) ; ;.» : «CТЭrШ Ч C4 PТМКssШ є.,,,., CТЭrШ Ч C4 PТМКssШ CТЭrШОЧ GrКЧН C4 PТМКssШ «AЮЭШ BТХН», «AЮЭШ MШЭШr ЮЧН SЩШrЭ», «TШЩ GОКr»,., Є CТЭrШ Ч C4 PТМКssШ CТЭrШОЧ GrКЧН C4 PТМКssШ 2013/2014.». IV : «CТЭrШщЧ C4 PТМКssШ є CТЭrШ Ч FКМОЛШШФ!...» -. - : - ;

169 169 ; - ; ;. -,,.,,.. ЇICA, 2015 :, (ІAIAS) 2015., 93- є «,» ( ) 2015 [64].,, є., є, є є. є : -, ; -

170 170, ; - ;, є PR-. є,, є. є,,, -,., є,. CТЭrШОЧ C-EХвsОО, : -, ; - ;, ; ; ; ; ; ; ; - є ; ; ; ; є ;.

171 171, PR-, є,. є, -.. є, : ;,,, ;, '. CТЭrШОЧ, : ; -.,,, CТЭrШОЧ ( ) 3.14 CТЭrШОЧ ,. [19] CТЭrШОЧ є,, CТЭrШОЧ C4, 2012

172 172 CТЭrШОЧ DS4, CТЭrШОЧ DS5, 2013 Citroen C-EХвsОО, 2014 Citroen C4 PТМКssШ CТЭrШОЧ C4 GrКЧН PТМКssШ... ( 2 10% Д97, 38].),, є. є,,,,. є, є : «,.».,,., -. є.,.,.,,. є,.,,,

173 173 є., :, (3.4) A (КЯОrКРО КНЯОrЭТгТЧР ОППТМТОЧМв), (КНЯОrЭТгТЧР МШsЭs), Q. A E є (. 3.15) , ( ), ГAГ, TШвШЭК, HвЮЧНКТ, KТК, SФШНК, VШХФsаКРОЧ, є.,,,.,

174 174 Merecedes, Citroen, Nssan, Honda, Ford є :,,.,,,,,. : «,, є. є,,», «, є ( ),,»,,, «( )» [100]. є: ; ; ; ; є Д34, М.302]. :, є ;, є, ;, є ( ) Д74].

175 175 є.., [51], є (. 3.16). є :, -,,..,, є,,,. є,. ь я є., :,,,,,. LЮбЮrв є, є. є,,. є. 3.16, 200..,.,, LЮбЮrв., 5.,, 5. ХЮбЮrв. Є. [149].,

176 176 :. :., є. є, є ґ. є,,,. є, є. (, ),, є.,,, є,, є є. (, ІТssКЧ є ).., VШХФsаКРОЧ, HвЮЧНКТ, MОrМОНОs-BОЧг, TШвШЭК,,. 1) (,,,, ) 2).,,,.,. 1) є,

177 177 (TШвШЭК CШrШХХК), ( ГAГ ) 2) -. ( ) 1) є. - є. 2),. ( ) є. ШППХТЧО.,. є є. [127]. : 1) є -. 2) є є. 3) (, )., є. 4) SMM,, є,,. 5) є.

178 178 є GШШРХО ВКЧНОб, 90%. 65%, 60%, 33% [47]. (,, ' ) 1) POS-, є (,, є ), є.,,, є.,,,. - є, - (BMА, Porshe), є ' є (,,. є.),, -,,, є. - ( ). є, є. ( - ).

179 179.,,,,, : (10-30%), (2-5%), (5-10%), (10-30%), (10-20%), ( (5-15%), (0-10%), (5-10%), (0-10%), (2-10%), 0-5%) Д163,. 112]. 'є (. 3.17). є є є є,

180 180..,., є Hyundai, ZAZ, Mercedes, Geely, Pegeout, Citroen, Ford., є -, -,., є. є є,,. є.,,,, є, (. 3.19,. 3.18) ,..

181 ,.,,, ( є = 0,2)., , ' є є є 0,37. MОrМОНОs-BОЧг,.,. MОrМОНОs., є є. ґ,.,,, є,. є,,,,,,. є. є,. є. є,,..,, GООХв, ГAГ.

182 ,,. (. 3.8) HYUNDAI TOYOTA CHEVROLET CHERY MITSUBISHI RENAULT SKODA FORD KIA NISSAN VOLKSWAGEN GEELY HONDA DAEWOO MAZDA SSANG YONG LEXUS SUBARU MERCEDES-BENZ SUZUKI BMW PEUGEOT AUDI OPEL FIAT LAND ROVER CITROEN VOLVO є LОбЮs (.3.20.) MОrМedes-BОЧг (.3.21.),. MОrМОНОs-BОЧг,, ( 700%

183 ). LОбЮs,,,., Chevrolet, Chery, Mitsubishi. оди иць Роки 3.20 LОбЮs ,./ Оди иць Роки 3.21 MОrМОНОs-Benz ,./,, VШХФsаКРОЧ ( є ), PОЮРОШЭ-CТЭrШОЧ, LКЧН RШЯОr, GООХв ( CСОrв), SsКЧР ВШЧР., :, (3.5) AA advertising allocation ; Q1 ; IA, 1,

184 184 SA, 1,.., SФШНК %., є : (3.6) 1 ; 2.. є, є є, : (3.7) є Hyundai.,, 25 27,2., 21%, 38%. 3 3 є. : 1.

185 185. є,, є. є,. є..,, є. 2. є,.,, - є., є є. є.,. 3.,..,. є..,, є. є, є,,. [66, 61].

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187 , є є.,. є -., «ЛrТМФs ЭШ МХТМФs» є «МХТМФs ЭШ ЛrТМФs», є ' є є є, є : 1 є, є. є -, є,,.,, є. 5. є : є є ( є ) ( ); (,,, -,,, ), (,, ), ( ). є є, є є, є. 6. є ґ є, є є :,, ХЮбЮrв. 7. ґ є,,,. 187

188 Bull N. Marketing cars: Change media gear [ ]. / N. Bull // Admap February 2013 : Cars_Change-Media-Gear.sflb.ashx 2. Dvir E. Does Marketing Widen Borders? Cross-Country Price Dispersion in ЭСО EЮrШЩОКЧ CКr MКrФОЭ Д ]. / E. Dvir, G. Strasser : 3. GКsЧТОr M. TШЭКХ МКr sкхоs НКЭК Д ]. / Matt Gasnier : 4. Gatesman A. J. Why are Foreign Manufactured Cars Gaining Market Share in the US Market / A.J. Gatesman // The Park Place Economist, Volume XIII, P Gomes C. Global auto report [ ]. / C. Gomes // Scotiabank Global Economics March 20, 2014 : 6. Heymann E. Economic and regulatory prospects for the global automotive industry [ ]. / E. Heymann // DB Research, November : PROD/PROD /Presentation%3A+Economic+and+regulatory+prospect s+for+the+global+automotive+industry.pdf 7. Heymann E. Western European car market [ ]. / E. Heymann // Deutsche Bank Research : PROD/PROD /Western+European+car+market%3A+Light+at+the+en d+of+the+tunnel.pdf 8. KPMG s GХШЛКХ AЮЭШЦШЭТЯО EбОМЮЭТЯО SЮrЯОв 2013 Д ]. // KMPG : ФЩЦР.МШЦ/КЮЭШЦШЭТЯО.

189 Krueger V. Global light vehicle overview [ ]. / V. Krueger // LMC AЮЭШЦШЭТЯО PrОЩКrОН ПШr SЭКЧНКrН & PШШr s October 2012 : Lipschultz J. T. Sh. A Microeconomic Analysis of the Full-Size Automobile Market [ ]. / J. Lipschultz // Economics & Business Journal: Inquiries & Perspectives Volume 1 Number 1 October p : Lutz C. Carjacked: The Culture of the Automobile and Its Effect on Our Lives [ ]. / C. Lutz, A.. Lutz Fernandez // Palgrave Macmillan : 0marketing%20means%22&lr&hl=ru&pg=PR9#v=snippet&q=%22car%20marketing%20means%22&f =false. 12. MМKТЧsОв&CШЦЩКЧв TСО rшкн ЭШ 2020 КЧН ЛОвШЧН:АСКЭ s НrТЯТЧР ЭСО globalautomotive industry? [ ]. : %80%99s+driving+the+global+automotive+industry 13. Omar O. E. Strategic collaboration: a beneficial retail marketing strategy for car manufacturers and dealers //Journal of strategic marketing Parment A. Automobile Marketing: Distribution Strategies for CШЦЩОЭТЭТЯОЧОss //AЧ AЧКХвsТs ШП FШЮr DТsЭrТЛЮЭТШЧ CШЧПТРЮrКЭТШЧs, SККrЛrüМФОЧ Picciotto D. U.S. Auto Sales SAAR ReboЮЧНs AЛШЯО SЭКЧНКrН & PШШr s 2013 Estimate [ ]. / D. Picciotto, K. Nishit Madlani // Credit Week September 25, 2013 : SЮХХТЯКЧ K. CСТЧК's AЮЭШ RОЭКТХ MКrФОЭ Д ]. / Kyle Sullivan // Insight :

190 190 63F82956DDE9/13617/jan11_auto_feature.pdf. 17. The statistic portal [ ]. : Tips for successful online new car marketing [ ]. auto Trader.com research : Tomescu C.I., Nicoleta ISAC and Yanik TALAT, Marketing mix analysis and consumer behavior for the new model Dacia Lodgy / The Management of Sustainable Development (MSD) Journal Volume 4, no pp Train K. E. Vehiclechoicebehavior and the declining market share of U.S. automakers / Train K.E., Winston C. //International economic review Vol. 48, No. 4, November 2007 P Yurynets O. V. Multi-level marketing strategy for competitiveness ensuring of automobile enterprises / O. V. Yurynets, O. Ja. Tomyuk // " " : Zlatova I. A. Modern car marketing. / Zlatova. // Science and Education A New Dimention, Humanities and Social Science Zlatova I.A. TСО ЩrШЦШЭТШЧ ШП ЭСО ЧКЭТШЧКХ МКr ЛrКЧН // «MКУОsЭв ШП ЦКrФОЭТЧР» ( ) :, /..,..,.. // : :. /.. : -, є /..,..,.. //. 1(15),

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192 192 : є /.. // є : : Д ]. /. Є.. :, ( ) /..,.. // «:,,» 1 Є, ,.. /..,.. // 24, : : Д ]. : pure.com.ua/mag/vytraty-na-reklamu-v krajiny-brik-vyryvayut-palmu-pershosti /..,.. // Д ]: I -, : 40.,.. /..,..,. // ё : VI -, ё Д ]. : -, :

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195 195. V..-.. «:» ( )., // - " ",... ( ),, [ ]. // «:» ( ). :, : /.. // : // ( ) :, є // «,» ( ). :, /..,.. // :...., (43) є /.. // : :... :..., /.. //

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211 211

212 [ 191] REGIONS/COUNTRIES EUROPE EU 27 countries + EFTA EU 15 countries + EFTA AUSTRIA BELGIUM DENMARK FINLAND FRANCE GERMANY GREECE ICELAND IRELAND ITALY LUXEMBOURG NETHERLANDS NORWAY PORTUGAL SPAIN SWEDEN SWITZERLAND (+FL) UNITED KINGDOM EUROPE NEW MEMBERS HUNGARY LATVIA LITHUANIA MALTA

213 .1 POLAND ROMANIA SLOVAKIA SLOVENIA RUSSIA, TURKEY & OTHER EUROPE ALBANIA ARMENIA BELARUS BOSNIA CROATIA GEORGIA MACEDONIA MOLDAVIA RUSSIA SERBIA TURKEY UKRAINE AMERICA NAFTA CANADA MEXICO UNITED STATES OF AMERICA CENTRAL & SOUTH AMERICA ARGENTINA BAHAMAS BELIZE BOLIVIA BRAZIL CHILE COLOMBIA COSTA RICA CUBA DOMINICAN REPUBLIC ECUADOR EL SALVADOR GUADELOUPE GUATEMALA

214 214.1 GUYANA HONDURAS JAMAICA MARTINIQUE NICARAGUA PANAMA PARAGUAY PERU PUERTO RICO TRINIDAD URUGUAY VENEZUELA ASIA/OCEANIA/MIDDLE EAST AUSTRALIA AZERBAIDJAN BAHRAIN BANGLADESH BRUNEI CAMBODGE CHINA HONG-KONG INDIA INDONESIA IRAK IRAN ISRAEL JAPAN JORDAN KAZAKSTAN KIRGHIZISTAN KUWAIT LAOS LEBANON MALAYSIA MONGOLIA MYANMAR NEPAL NEW CALEDONIA NEW ZEALAND

215 215.1 OMAN PAKISTAN PALESTINE PHILIPPINES QATAR SAUDI ARABIA SINGAPORE SOUTH KOREA SRI LANKA SYRIA TADJIKISTAN TAHITI TAIWAN THAILAND TUKMENISTAN UNITED ARAB EMIRATES UZBEKISTAN VIETNAM YEMEN AFRICA ALGERIA ANGOLA BOTSWANA BURKINA BURUNDI CAMEROON CONGO EGYPT GABON GHANA IVORY COAST KENYA LIBERIA LIBYA MADAGASCAR MALAWI MAURITIUS ALL COUNTRIES

216 216.1, ( , 2000 ).2, ( , 2014 )

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221 221 : К? : К? CAR-to-X ( ) : К? : К? B C D E F К? 2

222 ,5 2,6-3 3 К? : К? : К? :,, : Hyundai Toyota Renault Citroen Mercedes-Benz KIA Chery

223 223 Ssang Yong Geely Honda Skoda : :

224 -? 23 82% 5 18%? % % % % ( ) 4 14%? 1 311% % % 932% 414% ( ) 414% 27%? ( ) 2589% 1 4% 2 7%?

225 % 13 46% 2 7% 4 14% 5 18% 3 11% 10 36% (,, ) 19 68% 0 0% Chevrolet Lacetti Hatchback Toyota Corolla 21011, 2110 Volkswagen, T5 Lexus RX Gw hower Mitsubishi lancer Mazda 626 Hyundai Getz Skoda Octavia & Daewoo Sens toyota Ford Camry, Camaro, Cooper Peugeot 408 skoda octavia,? skoda oktavia a5 tdi Mitsubishi ASX Mercedes Smart - Skoda Octavia suzuki grand vitara Citroen C4 Audi Lesus LX 570 Porsche Panamera Citroen C-Elysee Toyota Rav4 bmv Peugeot 408 Daweo Lanos

226 ? Great wall, Daewoo Sens Mitsubishi BMW 535i, Toyota Camry, Nissan Murano toyota, nissan, renault, daewoo Porsche, Dodge, Mercedes, Peugeot, Bmw,,,,... Daewoo,, Mitsubishi KIA, SsangYong, Ford, Mazda, Toyota BMW mazda,lanos,nissan toyota mazda nissan skoda Skoda, Toyota, Nissan Ы Ы hyundai santa fe, chevrolet aveo,mercedes A100, Ford, Mazda, Lexus, PeugeШЭ, CСОЯrШХОЭ.. Nissan, Daewoo, Scoda, Toyota, Renault, Mitsubishi, Chevrolet, Saab, Opel,,,,,? Ford, Mercedes, BMW,, ) Kia, seat,, Toyota,Nissan masda Hyundai, Daewoo ЭШвШЭК mкгнк ЧТssКЧ sфшнк WV, Volvo Toyota mоrмоноs A100,ЧТssКЧ УЮФО, -21, VШХФsаКРОЧ AmКrШФ, -2101? Ford, Renault, Hyundai,,, V,,,,... Toyota RAV4,Chevrolet Aveo,Nissan Qashqai,Mitsubishi Lancer,Hyundai Tucson,Nissan, daewoo Geely, Hyundai toyota,lexus Daewoo Toyota,ford, Chevrolet, AЮНТ, SФШНК, NТssКЧ bmv, ZAZ, Huyndai 226

227 227 Toyota ЭШвШЭК? Volkswagen,, mini - Audi Huyndai genesis, mercedes Peugeot 2008,, Nissan,Toyota nissan quasqai - Lamborghini Huracпn Nissan,? 10 36% 17 61% 3 11% 0 0% 4 14% 0 0%, 8 29% 0 0% 0 0% ЛmЯ, Mercedes-Benz Peugeot,, honda bmw toyota BMW Mitsubishi nissan Porsche Toyota, mercedes, porsche Citroen AUDI Toyota ЮНТ toyota, honda Chrysler

228 % 725% 14%. 932% 00% % 2 2 7% % % % 12 43% 13 46% 0 0% 27 96%,,?

229 229,,,, -?,,? 18 64% 17 61% 23 82% 19 68% 4 14% 0 0%? 14 50% 18 64% 19 68% 5 18% 13 46% 7 25% 2 7%? CAR-to-X 8 29% ( ) 7 25% 9 32% 4 14%

230 % 27%? % % % % % 00%? 14% B 725% C 932% D 311% E 311% F 14%? % 2-2,5 8 29% 2, % 3 2 7%? 3 11% 1450% 3 11% 2 7% 0 0% 2 7% 1 4% 0 0% 1 4% 0 0% 0 0% 0 0%?

231 % 6 21% 1243% 4 14% 0 0% 0 0%? 4 14% 0 0% 1761% 3 11%,, : 00% Hyundai 00% Toyota 725% Renault 00% Citroen 14% Mercedes-Benz 932% KIA 00% Chery 00% Ssang Yong 00% Geely 14% Honda 311% Skoda 00% 311% % % % % % % % 0 0%

232 .1.2 є

233 233 1

234 2 234

235 3 235

236 4 236

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