Understanding your energy bill

Transcription

1 e-brochure Understanding your energy bill A guide for small to medium sized business customers

2 This is a tax invoice, please use this for your accounts Your electricity bill 2/5 This e-guide has been put together to help you understand your EDF Energy bill. The arrow buttons at the top of the page will navigate you through this e-guide. Alternatively click on either of the bill examples on the right to take you directly to the explanation page. Page 1 of 3 Mr ample Managing Director, ample Ltd 10 ample BUINE ampledon UTOMER upply Address: Base and Ground, 68 ample, ampledon, Your first business electricity bill: 1, Please pay 1, by 15 Mar 11 Page 2 of 3 Your business bill in detail Account activity since last bill Your balance at your last bill was (05 Nov 10) 1, Payment 17 Nov 10 - Thank you 1, cr Account balance before this bill 0.00 What is a kwh split? Electricity charges We split the energy you use into Bands and we have a Electricity Meter number: Tariff: uper aver Medium 1 daily kwh limit per band. previous latest units kwh split price total Each Band has a different charge. Your bill shows the 06 Nov 10 to 03 Jan E at 9.63p number of kwh we have 04 Jan 11 to 23 Feb E A at 9.63p charged at each banded Fixed Daily harge 110 days at 48.00p price. Your business electricity bill summary For full details see over the page Your charges for this bill Your electricity charges for this bill 1, Plus L Your new account balance 1, Total electricity charges before 1, limate hange Levy (L) limate hange Levy on 15,520 units at 0.47p Total L before on at 17.5% on at 20% = ustomer reading E = Estimated reading A = Actual reading Thank you for choosing EDF Energy to supply your business electricity Total for this period 1, Your electricity supply number is: Your electricity distributor is: UK Power Networks, Fore Hamlet, Ipswich, IP3 8AA Phone: ummary page Bill detail page e-guide ME-GU-BIL ME-GU-BIL opyright EDF Energy All rights reserved.

3 ummary page 1 ontact details 2 Bill period 3 Account number 4 Mailing address 5 upply address 6 Bill summary 7 Meter reference 8 Distributor information Mr ample Managing Director, ample Ltd 10 ample ampledon Electricity Page 1 of 3 upply Address: Base and Ground, 68 ample, ampledon, Your electricity Your first supply business number electricity is: bill: 1, Please pay 1, by 15 Mar This is a tax invoice, please use this for your accounts 6 and find out more about us at Your business electricity bill summary For full details see over the page Your charges for this bill Your electricity charges for this bill 1, Plus L Your new account balance 1, BUINE UTOMER se pay 1,9 d Electricity find out more 0800 abou mple hours This is a tax day, invoice, 7 days please a week use managing Director, ample Ltd 10 ample Ele ampledon 24 ho Your Mon Fri Bill account for 8am number to 6pm Your eb 11 Your business 06 Nov electricity Feb bill 11 summar 123 For full Mr details ample see over the page Your Managing electricity Page 1 of distributor Director, 3 Rollover is: ample text or Ltd Bill Page for 1 o 01 Mar 1 UK upply Power charges 10 ample Your Address: Networks, electricity for Fore Base 11 numbers this supply Hamlet, and bill number Ground, on Ipswich, the is: IP AA amp Nov Phone: bill 801illustration 953 to Your ampledon electricity 12 charges for 161 this bill r, ample Ltd reveal details. Plus L BUINE Mr ample Your first busines Total UTOMER Managing Director, ample Ltd Your 10 upply new account ample Address: balance Base and Please Ground, pay 68 This i Total ampledon amount due ound, on, A1 68 2LE ample, ampl Your first b 3/5 Thank you for choosing EDF Energy to supply your business electricity 7 8 Your electricity supply number is: Your electricity distributor is: UK Power Networks, Fore Hamlet, Ipswich, IP3 8AA Phone: ontact Account Mailing upply Bill Meter Distributor period summary reference address details number information Our ummarises These This contact states address the are your where address unique the all is we details start the of send your numbers the actual are and of individual electricity printed your end site relating bill. for date local that your charges is the is has to top of EDF used for each electricity distributed. every the your Energy meter the bill page, bill energy. distributor. period. on account. and making your provides site. Please onsumption easy a total quote contact for amount you this in to get in to is them case measured any be in of in paid. touch. correspondence an case emergency in of kilowatt an emergency or with hours loss us. of (kwh) or supply. loss and of each supply. meter has a separate Meter Point Administration Number (MPAN). If it s for gas, you ll see the words calorific value along with details of your Meter Point Reference Number (MPRN). e-guide ME-GU-BIL opyright EDF Energy All rights reserved.

4 Electricity and find out more about us at Page 3 of 3 Payment lip Amount due Bank Giro redit Reference (customer account number) redit account number (no fee payable at PO counter) , ash heque acceptable at PO counter signature date heque ashier's stamp and initials HB Bank plc Please do not write or mark below this line Head Office ollection Account Do not fold this payment slip EDF Energy ustomers plc Detail page 9 Account activity since last bill 10 Other information 11 onsumption and meter read information 12 limate hange Levy (L) 13 charges 14 Total for this period 15 Total amount due 16 Energy usage 17 Giro slip 17 EDF Energy Your business bill in detail (continued) previous latest units kwh split limate hange Levy (L) 4/5 06 Nov 10 to 03 Jan E limate hange Levy on 15, Jan 11 to 23 Feb E units at A 0.47p Total for this period Fixed Daily harge d Electricity se find pay out more ,9 110 days on at 17.5% Total L balance before before abou 028 th mple a kwh split? 24 hours This is a tax day, invoice, 7 days please a week use on at 20% Total m electricity charges before anaging plit Total the energy amount Page 2 of 3 Director, you use due ample Ltd to Bands and we 01 have Mar a 11 Your business bill in detail Total Your 10 Electricity ample business charges bill in 06 detail Nov Ele F daily kwh limit per band. Each limate ampledon Electricity Band has Meter a different Account activity since last bill on 24 ho Your hange Mon Fri number: account at 17.5% Levy (L) Tariff: 8am to 6pm Your charge. Your balance at your last bill was (05 Nov 10) 1, A1 Your 2LE bill energy Payment shows the usage lip number Amount due B Payment 17 Nov 10 - Thank you 1, cr eb 11 Your business electricity summar Reference (customer account number limate Account number) Your on of average kwh hange redit activity we daily 456 have account at Levy electricity 20% since number on previous usage 15, last (no fee 012 bill units payable latest 0.47p 123 PO counter) un Total for this period Account balance before this bill 0.00 Mr ample 1, For charged Your 06 full Nov balance details at 10 each to 03 banded see Jan at your 11 over the last page bill was E (05 Nov 10) price Rollover text or Bill Page for 1 o What is a kwh split? Your Managing L kwh per Total electricity Page 1 of distributor Director, 3 is: ample Ltd Electricity charges We split the energy you use Payment 04 Jan before day 1234 to 1 numbers on the 06 Nov into Bands and we have a UK upply Power charges 1723 Nov Feb Electricity Meter number: Tariff: uper aver Medium 1 10 ample Your Address: Networks, electricity for - Thank E 1, Fore Base this you A 759 supply Hamlet, and bill as 24 Fixed Daily kwh harge per day number Ground, Ipswich, is: IP3 68AA amp 110 daily kwh limit per band. Total - - heque acceptable at PO counter amount due signature 8 Phone: previous latest units kwh split price total Each Band has a different bill 801illustration 953 to charge. Your bill shows the Your Account date ampledon electricity balance 12 charges before 1, for 161 this this bill bill 06 Nov 10 to 03 Jan E at 9.63p number of kwh we have reveal details. 04 Jan 11 to 23 Feb E A at 9.63p r, ample Total Total = ustomer Ltd electricity reading charges before charged at each banded A1 for 2LE this 0 period hequ Fixed Daily harge 110 days at 48.00p price. Your usage may Plus E = L Estimated on reading at 17.5% BUINE Total electricity charges before 1, Electricity Mr ample Your be based on estimated charges first readings ashier's stamp and initials 06 Nov busines Feb 1 Total A = Actual reading = ustomer reading HB Bank plc UTOMER E = Estimated reading Electricity limate limate hange Levy (L) Managing on Meter hange at 20% Total amount Director, number: due Levy ample (L) Please do not write or mark below this line Head Office ollection Account Ltd Tariff: Do not fold this payment slip A EDF Energy = Actual reading Your ustomers limate hange Levy on 15,520 units at 0.47p upply new plc account ample Address: balance Base and Please Ground, pay Total limate hange Levy on 68 previous 15,520 units latest at 0.47 Total L before This i Total 06 ampledon Nov amount 10 to 03 Jan 11 due E Total L before Your A1 n 11 energy 2LE to 23 Feb usage E 9025 ound, on, A1 68 2LE ample, ampl on at 17.5% Total Your average for daily harge this electricity period usage on at 20% Total for this period 1, EDF Energy Total L before Total Your first b ontact Mailing upply Bill Meter Distributor Account onsumption Other limate Total Energy Giro period summary charges slip amount information reference address usage hange details number activity this information period and due Levy since meter (L) last read bill Total Our ummarises These information Additional L There This If you re address physical consumption amount contact outlines shows are the a government paying currently unique address amount information all details all to supply the account due which the by start numbers graph your cheque, charges 2 are site rates imposed we and activity printed relating have need that electricity illustrates send of relating for you ll used been to since tax dates your to pay, to find is the to your how to bill. your bill, of top of the your energy. including each distributed. last Your encourage applicable charged which much giro every bill account. meter energy slip will charges. period. including page. for the to include greater on readings, this complete supplies on total Please These your period. average any the amount energy site. quote details payments combined of total and electricity onsumption you efficiency due. return amount this may have that in with vary with any and used have the depending correspondence is been rates within gas for your measured a this used day. payment. made. businesses. billing your It for will on tariff, period your kilowatt display with L are location, and us. or your the is hours non-domestic chargeable any basis daily contract (kwh) previous of average how and Your arrangements each we only purposes; unpaid for this calculate energy on meter balances bill, units/kwhs the has your usage standard etc. on last separate consumption used your bill and account. Meter and your is listed charges. the Point bill for as Your Administration It a reduced the average separate shows same daily rate. whether period element electricity On Number last supplies your usage on year. your bill (MPAN). used is bill. based solely If it s upon for This for actual business period gas, last year or you ll purposes estimated see the readings.you words will usually calorific can be value submit charged along your at the own with standard meter details readings rate. of your upplies Meter online Point via that MyAccount. are Reference wholly or (MPR). partly for domestic Visit: or kwh charitable per edfenergy.com/myaccount-sme day use may qualify for the reduced rate of. e-guide ME-GU-BIL opyright EDF Energy All rights reserved.

5 5/5 e-guide - a better way of working Why an e-guide? At EDF Energy we are committed to using the most sustainable working practices wherever possible and this includes delivering communications to our customers. E-guides significantly reduce the volume of printed material we need, reducing our carbon footprint and contributing towards our 2012 limate ommitment pledges. Our customers appreciate e-guides because they offer timely delivery of easy to access information. This is an ideal format for the modern screen based working environment. edfenergy.com/sme To view our fuel mix visit edfenergy.com EDF Energy is a trading name used by EDF Energy ustomers Ltd, Reg. No whose Registered Office is at 90 Whitfield treet, London, W1T 4EZ, incorporated in England and Wales. e-guide ME-GU-BIL opyright EDF Energy All rights reserved.