How much does it cost for water, sewerage and electricity?

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1 How much does it cost for water, sewerage and electricity? Effective from 1 July 2017 powerwater.com.au

2 Water and sewerage tariffs At Power and Water, we re working 24/7 so you can enjoy the Northern Territory lifestyle. It s a promise we make to each and every one of our customers every single day. We are responsible for electricity transmission and distribution and we provide water and sewerage services across the Northern Territory, an area of more than 1.3 million square kilometres. Our not-for-profit subsidiary, Indigenous Essential Services Pty Ltd (IES) supplies electricity generation and retail services to 72 remote communities. Retail electricity services are also provided to customers in Jabiru, Nhulunbuy and Alyangula. Water tariffs Power and Water s water tariffs are a total of: A charge for each kilolitre (1000 litres) used Rate Amount per kilolitre Domestic $ Commercial $ Government $ Standpipes^ $ Portable^ $ Plus a fixed daily charge based on the size of the meter or connection Connection Amount Up to 25 mm $ to 40 mm $ to 50 mm $ to 100 mm $ to 150 mm $ to 200 mm $ Above 200 mm proportional to meter size (poa) ^ No fixed daily charge applies to standpipes and portable meters. Sewerage tariffs Domestic A fixed annual charge of $ applies to residential properties and vacant blocks able to be connected to the sewerage service. It applies whether the service is connected or not and regardless of the number of sanitary fittings in each residence. Sewerage tariffs Non-domestic For properties with none, one or two sanitary fittings, a fixed annual charge of $ applies. For properties with three or more, a fixed annual charge of $ applies, plus an additional amount for each fitting: Sanitary fittings Additional amount (each) 3 to 24 $ to 49 $ to 99 $ to 149 $ More than 149 $434.16

3 Establishment of new water account $ * Transfer of existing water account $56.00 Special meter readings requested by the customer $50.00 Removal of water restrictor $95.00 Domestic Water and sewerage service charges There are extra charges for some water and sewerage services. These include: All charges are business hour charges. The above services are not available after hours. * Includes establishment fee. Power tariffs Standard meter cents per kilowatt hour plus fixed charge of cents per day. Prepayment meter cents per kilowatt hour including the fixed daily charge. Commercial Standard meter cents per kilowatt hour plus fixed charge of cents per day. Time of use meter (no minimum) cents per kilowatt hour from 6am to 6pm and cents per kilowatt hour from 6pm to 6am plus fixed charge of cents per day. Public Benevolent Institution (PBI) Electricity rate cents per kilowatt hour plus a fixed charge of cents per day. Power service charges There are extra charges for some electricity services. These include: Establishment fee: New connection, re-establishment after disconnection or transfer of an existing account Reconnection after failure to pay (No CT Meter) Reconnection after failure to pay (CT Meter) $56.00 BH $ * BH $ * AH $ * BH $ * AH Special meter readings requested by the customer $68.00 BH New prepayment meter connection $ * BH Reprint statement (per statement) $8.50 Billing data provision $32.00 Business hour (BH) connections are from Monday to Friday, 6am to 3pm. * Includes retail establishment or administration fee. Application of tariff rates The domestic tariff is applicable for premises intended to be used for residential purposes, excluding serviced apartments, but including: electricity used on vacant land zoned for residential purposes living premises of retirement villages (must be separately metered). The commercial tariff is applicable for premises intended to be used for non-residential purposes, including: electricity used on vacant land zoned for commercial purposes temporary supply (ie for building purposes) motels, hotels, service apartments and any form of temporary accommodation shops, offices, warehouses and industrial/ manufacturing plants mining enterprises farms.

4 Our payment options BPAY Pay using the online or phone banking services of your financial institution. Use biller code 7526 to pay your Power and Water bills. Pay online Go to powerwater.com.au/pay to pay by credit card online. Available 24 hours a day, 7 days a week. Phone Call to pay by credit card. Available 24 hours a day, 7 days a week. Direct Debit Go to powerwater.com.au/directdebit to download a direct debit application form or call Join us online. Follow us on Facebook and Twitter for: updates on power and water outages planned works water and energy saving tips safety information, support and advice updates on new community projects. Download the Power and Water app to: pay your bill report a fault view unplanned outages submit your meter read review our tariffs send us feedback. Centrepay To arrange deductions, please contact Centrelink. Mail Tear off the payment slip from your bill and return it together with your cheque to. In person You can pay your bill at Australia Post outlets. They accept a variety of payment methods including BasicsCards. You can also visit one of our customer service centres listed at the back of this brochure. Voucher payment system Allows you to pay amounts towards your quarterly statement before it is issued. For more payment options go to powerwater.com.au/payment

5 Contact us powerwater.com.au Darwin Palmerston Katherine Alice Springs Shop 28, Ground Floor, Mitchell Centre 55 Mitchell Street, Darwin Shop 21, Palmerston Shopping Centre 10 Temple Terrace, Palmerston Ground Floor, Government Centre 5 First Street, Katherine Shop 8, Alice Plaza 36 Todd Mall, Alice Springs PO Box 1521, Alice Springs NT 0871