NATIONAL RECORDS OF SCOTLAND preserving the past; recording the present; informing the future
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1 NATIONAL RECORDS OF preserving the past; recording the present; inming the future John Wicker request Ladywell House Ladywell Road Edinburgh EH12 7TF Tel Fax Date 21 February 2012 Dear Mr Wicker Thank you your request inmation under the Freedom of Inmation (Scotland) Act 2002 dated 25 January You requested a breakdown of the Keeper s hardware maintenance and costs: A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. You requested the names of the suppliers of aementioned support services. You also requested the name of the person in our organisation responsible the maintenance of support contracts. On 1 April 2011, National Archives of Scotland (NAS) amalgamated with the General Register Office Scotland (GROS) to become the National Records of Scotland (NRS). This response covers both mer Departments. The inmation about hardware maintenance and cost is attached at Annex A. I am responsible the maintenance of these support contracts. I hope you will find this inmation useful. If you are unhappy with this response to your request, you may ask us to carry out an internal review by writing to: Ms Audrey Robertson Head of Corporate s National Records of Scotland Ladywell House Ladywell Road Edinburgh EH12 7TF Your request should explain why you wish a review to be carried out and should be made within 40 working days of receipt of this . Yours sincerely SAM BURNS Head of ICT Strategy & Governance
2 Provider Start Date Option 01/03/2011 Pro IT 01/03/2011 Pro IT 23/11/2011 Pro IT 23/11/2011 Pro IT Keep Your Hard Drive ANNEX A Brand Desc Product Desc End Date FC JBOD FC JBOD EMC 28/08/2012 EMC 28/08/2012 BROCADE 4900 BROCADE 4900 UPGD CX2/3/4/5TO3-40F CX3-40 NATIONAL RECORDS OF joins together inmation about Scotland s people ARCHIVES OF
3 23/11/2011 Pro IT 23/11/2011 Pro IT 10/12/2011 Pro IT 17/05/2011 Pro IT 17/04/2010 Pro IT NBD On-Site 22/10/2010 Pro IT 22/10/2010 Pro IT 22/10/2010 Pro IT 22/10/2010 Pro IT 22/10/2010 Pro IT BROCADE 4900 BROCADE AS 1855 EMC 17/05/2013 PowerEdge 16/04/2013 NATIONAL RECORDS OF joins together inmation about Scotland s people ARCHIVES OF
4 29/10/2010 Pro IT 29/10/2010 Pro IT 29/10/2010 Pro IT 29/10/2010 Pro IT 29/10/2010 Pro IT 29/10/2010 Pro IT 29/10/2010 Pro IT 29/12/2010 Pro IT 29/12/2010 Pro IT NATIONAL RECORDS OF joins together inmation about Scotland s people ARCHIVES OF
5 25/01/2011 Pro IT 4hr On-Site 14/03/2011 Pro IT 14/03/2011 Pro IT 22/08/2011 Pro IT 22/08/2011 Pro IT 22/08/2011 Pro IT 22/08/2011 Pro IT 22/08/2011 Pro IT 22/08/2011 Pro IT 28/01/2012 Pro IT 28/01/2012 Pro IT 30/01/2009 Pro IT 25/08/2009 Pro IT 25/08/2009 Pro IT 25/08/2009 Pro IT 01/09/2009 Pro IT 02/09/2009 Pro IT CONNECT 2748 CONNECT 6224 CONNECT 6224 CONNECT 6224 CONNECT 6224 CONNECT 6224 CONNECT 6224 CONNECT 5424 CONNECT 5424 R900 R710 R610 R610 CONNECT 5424 EQUALLOGIC PS4000E PowerConnect 01/04/2013 PowerEdge 01/04/2013 PowerEdge 24/08/2013 PowerEdge 24/08/2013 PowerEdge 24/08/2013 PowerConnect 31/08/2013 EqualLogic 01/09/2013 NATIONAL RECORDS OF joins together inmation about Scotland s people ARCHIVES OF
6 Hour Mission Critical 30/01/2012 Pro and Next Business /EMC 16 Port FC4 Switch /EMC HBA QLE2460 /EMC HBA QL 2340 /EMC 16 Port FC4 Switch /EMC HBA QL 2340 /EMC CX300 EMC 28/02/2013 /EMC HBA QLE2460 /EMC 16 Port FC4 Switch /EMC HBA QL 2340 /EMC 16 Port FC4 Switch /EMC 16 Port FC4 Switch /EMC 16 Port FC4 Switch Power Edge Rack 4210 Power Edge 2850 PowerEdge 14/02/2013 Power Connect 3448P Power Edge 2160AS Power Vault 725N Power Vault 725N PowerVault 07/02/2013 PowerVault 07/02/2013 NATIONAL RECORDS OF joins together inmation about Scotland s people ARCHIVES OF
7 30/01/2012 Pro and Next Business 30/01/2012 Pro and Next Business 30/01/2012 Pro and Next Business Hour Mission Critical 03/02/2012 Pro and 4 Total Costs = 51, Power Edge 2160AS Power Edge Rack 4210 Power Edge Rack 4210 PowerEdge 20/02/2013 PowerEdge 20/02/2013 Power Edge Power Edge 6850 PowerEdge 07/02/2013 Power Edge Power Connect 2748 Power Connect 2748 Power Vault 725N PowerVault 20/02/2013 Power Edge Power Connect 2748 Power Connect 2748 Power Connect 2748 Power Edge 6850 Power Edge 18/11/2012 Provider Start Date Computacenter (UK) 01/03/2009 8x5xNext Business Computacenter 01/03/2009 8x5xNext Business (UK) Total Computacenter Cost = 5,400 Option Brand Desc Product Desc Cisco CCS Cisco CCS CCS CCS End Date 28/02/ /02/2012 NATIONAL RECORDS OF joins together inmation about Scotland s people ARCHIVES OF
8 Provider Total Azzuri Cost = 27,766 Option Start Date, 8am-6pm, 8am-6pm, 8am-6pm, 8am-6pm, 8am-6pm, 8am-6pm, 8am-6pm, 8am-6pm, 8am-6pm, 8am-6pm Item Quantity x2 x11 x10 Brand Desc Summit X450a-24t Summit X250e-48p (PoE) Summit X250e-24p Product Desc Extreme Switch Extreme Switch Extreme Switch (PoE) x2 ASUII Analogue Unit x2 Mitel 5550 IP Console Switch Board Console x19 APC units UPS Hardware x6 x1 x1 x4 HP Proliant DL380 G5 HP ML110G3/G4 Eclipse Server Xeon 2, 1.60 GHz x4, 1Gb Mitel 3300 ICP MXE End Date Server Server Server Voip Controller NOTE: The Azzuri support contract 27,766 includes telecoms related items not listed here. It is not possible to provide a cost only the items listed under. Provider Start Date EMC 2 27/01/2012 Premium Hardware EMC 2 27/01/2012 Premium Hardware Total EMC 2 Cost = Option Brand Desc Product Desc 1GB 2 FC 2 GE MP ROUTER 1GB 2 FC 2 GE MP ROUTER McData Switch McData Switch End Date 31/03/ /03/2013 NATIONAL RECORDS OF joins together inmation about Scotland s people ARCHIVES OF
9 Provider Start Date Option 29/03/2010 Next Business 29/03/2010 Next Business 29/03/2010 Next Business 29/03/2010 Next Business 28/09/2008 Pro IT 28/09/2010 Next Business 28/09/2010 Next Business 28/09/2010 Next Business 28/09/2010 Next Business 28/09/2010 Next Business 21/03/ *7 4HR 21/03/ *7 4HR 21/03/ *7 4HR 21/03/ *7 4HR 21/03/ *7 4HR 27/02/2010 Pro IT 4HR MC 24/01/ *7 4HR Brand Desc DELL Power Edge R410 DELL Power Edge R410 DELL Poweredge R410 DELL Poweredge R410 DELL Poweredge 2900 Poweredge R510 Poweredge R510 Poweredge R510 Poweredge R510 Poweredge R510 Poweredge Poweredge Poweredge Poweredge Poweredge Poweredge Poweredge Product Desc End Date Power Edge 29/03/2013 Poweredge 29/03/2013 Poweredge 29/03/2013 Poweredge 29/03/2013 Poweredge 27/09/2012 Poweredge 12/03/2013 Poweredge 12/03/2013 Poweredge 12/03/2013 Poweredge 12/03/2013 Poweredge 12/03/2013 Poweredge 27/02/2012 Poweredge 24/01/2013 NATIONAL RECORDS OF joins together inmation about Scotland s people ARCHIVES OF
10 24/01/ *7 4HR 22/03/ *7 4HR 21/03/ *7 4HR 21/03/ *7 4HR 03/10/ *7 4HR 11/05/ *7 4HR 11/05/ *7 4HR 01/08/ *7 4HR 23/03/2010 Pro IT 23/03/2010 Pro IT 23/03/2010 Pro IT 23/03/2010 Pro IT 28/03/2010 Pro IT 28/03/2010 Pro IT Poweredge Poweredge Poweredge Poweredge Poweredge Poweredge Poweredge Poweredge 2600 Poweredge 1850 Poweredge 1850 Poweredge 1850 Poweredge 1850 Poweredge 1850 Poweredge /10/ *7 4hr Poweredge 08/10/ *7 4hr Poweredge 19/03/2009 Pro IT 19/03/2009 Pro IT Poweredge Poweredge Poweredge 24/01/2013 Poweredge 22/03/2012 Poweredge 2/10/2012 Poweredge 10/05/2014 Poweredge 10/05/2014 Poweredge 23/03/2012 PowerEdge 28/03/2012 PowerEdge 28/03/2012 PowerEdge 28/03/2012 PowerEdge 28/03/2012 PowerEdge 28/03/2013 PowerEdge 28/03/2013 PowerEdge 23/03/2012 PowerEdge 07/10/2012 PowerEdge 18/03/2012 PowerEdge 18/03/2012 NATIONAL RECORDS OF joins together inmation about Scotland s people ARCHIVES OF
11 19/03/2009 Pro IT 19/03/2009 Pro IT 19/03/2009 Pro IT 19/03/2009 Pro IT 02/06/ *7 48hr 02/06/ *7 48hr 23/03/ *7 48hr 23/03/ *7 48hr 23/03/ *7 48hr 17/03/ *7 48hr 17/03/ *7 48hr 15/09/ *7 48hr 23/03/ *7 48hr 30/03/2010 Pro IT 4Hr MC 30/03/2010 Pro IT 4Hr MC 03/04/2010 Pro IT 4Hr MC 03/04/2010 Pro IT 4Hr MC Poweredge C Poweredge Poweredge PowerEdge 18/03/2012 PowerEdge 18/03/2012 PowerEdge 18/03/2012 Poweredge PowerEdge 18/03/2012 Poweredge Poweredge 02/04/2013 Poweredge Poweredge 02/04/2013 Poweredge 2850 PowerEdge 23/03/2012 Poweredge 2850 PowerEdge 23/03/2012 Poweredge 2850 PowerEdge 23/03/2012 Poweredge 2850 PowerEdge 17/03/2012 Poweredge 2850 PowerEdge 17/03/2012 Poweredge 2850 PowerEdge 14/09/2012 Poweredge 2850 PowerEdge 23/03/2012 Poweredge 2850 PowerEdge 30/03/2013 Poweredge 2850 PowerEdge 30/03/2013 Poweredge 2850 PowerEdge 03/04/2013 Poweredge 2850 PowerEdge 03/04/ /08/2010 Next Business PowerVault PowerVault 03/08/2013 NATIONAL RECORDS OF joins together inmation about Scotland s people ARCHIVES OF
12 02/08/2010 Next Business 02/08/ *7 48hr 12/03/2009 Pro IT 4Hr MC 22/06/2011 Pro IT 4Hr MC NX3100 PowerVault NX3100 PowerVault NX3000 PowerVault NF600 PowerVault NF600 PowerVault 03/08/2013 PowerVault 06/03/2013 PowerVault 11/03/2012 PowerVault 21/06/ /05/ *7 4Hr PowerVault MD PowerVault 10/05/ /05/ *7 4Hr PowerVault MD PowerVault 10/05/ /05/ *7 4Hr PowerVault MD PowerVault 10/05/2014 Total Costs = 53, Provider Start Date Juniper 26/07/2011 Jcare Next Total Juniper costs = Option Brand Desc Product Desc Juniper SA2500 Remote access server End Date 27/07/2012 NATIONAL RECORDS OF joins together inmation about Scotland s people ARCHIVES OF
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