In order to apply for the ProGuard Program, please follow the below steps:
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- Constance Peters
- 5 years ago
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3 Dear Homeowner, Thank you for your interest in the ProGuard Program. Enclosed please find a program summary sheet, list of frequently asked questions, customer application and sample service agreement so that you have the opportunity to become more familiar with our program. In order to apply for the ProGuard Program, please follow the below steps: Arrange for automatic oil deliveries with an oil provider that participates in ProGuard. Please call our office for a list of participating providers in your area at Please note that the ProGuard Service Agreement requires you to remain on automatic oil delivery with the oil provider listed on your Service Agreement for the duration of the Service Agreement term. Read and complete the enclosed application, failure to fully answer all the questions may result in processing delays. Enclose a copy of your testing results (Underground Tanks ONLY). We require testing for all Underground Storage Tanks and will accept either a tank tightness test or an analytical soil boring test. The soil test must include lab results from a state certified environmental testing company and have been performed within the past year. Please see the reverse side of the application for contact information of some local testing companies. Enclose a check made payable to the ProGuard Program in the amount shown on the application for the plan which you have chosen to apply for. Mail your completed application, payment and testing results to: PROGUARD PROGRAM, P.O. BOX 872, BROOKFIELD, CT *Please allow about 10 business days for processing. Our application can also be completed online by visiting: Please call us with any questions at , or us at info@powderhornagency.com. You can also visit us online at Sincerely, Gary Missigman President PLEASE NOTE: Conversion to an alternate heat source, or conversion to gas will terminate or cancel the Accidental Release Service Agreement. If you are applying for the ProGuard Program and are considering converting to an alternate heat source, please call our office at for further details.
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8 Frequently Asked Questions & Answers 1) What is the difference between First Party and Third Party Protection? First Party: Provides protection for releases on your property above the water table. Third Party: Provides protection for releases that are below the water table, in ground water, or enter onto a neighboring property. All ProGuard Service Agreements include both First and Third Party cleanup. 2) Do I get a pro-rated refund if I remove my tank mid-term or cancel the protection? The cost of an accidental release service agreement is non-refundable. As a complimentary service to our customers who remove or abandon their tanks mid-term, we will roll over the current protection to the new tank for the remainder of the term. 3) Can I change fuel oil providers? Your Service Agreement is specific to your oil provider. This means if you change your oil provider mid-term you will need to pay to start a new Service Agreement with the new oil provider. A pro-rated refund of the previous Service Agreement will not be provided. The oil provider must be a participant in the ProGuard Program and you must have automatic oil delivery. THE BELOW INFORMATION IS FOR UNDERGROUND TANKS ONLY: 4) What is a Voluntary Pull? Voluntary tank removal, abandonment or replacement means the removal of a fuel oil tank associated with a fuel oil system from service with either the intent of inspecting the fuel oil tank, replacing the fuel oil tank with a new underground or aboveground tank, or disengaging the fuel oil system from service provided the removal, replacement or abandonment is made without your knowledge of a defect in or accidental release from the fuel oil system. Please refer to your Service Agreement for specific terms and conditions regarding Voluntary Tank Removals and Abandonments. 5) What is no voluntary pull protection? No voluntary pull protection means you are waiving your option to remove your underground oil tank. If you elect no voluntary pull protection you can only remove your tank if there is proof of a suspected release of fuel oil. You will have no protection under the Service Agreement should you decide to voluntarily remove your tank. 6) I don t want to voluntarily remove my tank this year, but I may want to in the future. Will I be able to re-elect this protection? This protection can only be re-elected at your time of renewal. Please note that Voluntary Removal can only be done after the service agreement including Voluntary Removal protection has been in effect for a minimum of twelve (12) consecutive months. PLEASE NOTE: Conversion to an alternate heat source, or conversion to gas will terminate or cancel the Accidental Release Service Agreement. This sheet is only a brief summary. Please see the ProGuard Service Agreement for complete terms and conditions. ***Please refer to the Service Agreement for all applicable terms and conditions.
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