WARRANTY AND SERVICE HANDBOOK

Transcription

1 subaru.com.au Subaru (Aust) Pty Limited ABN (Subaru Australia) Level 3, 4 Burbank Place, Baulkham Hills NSW Toll Free: No part of the brochure can be reproduced without written permission from Subaru Australia. Printed in Australia. Copyright 2014 Subaru (Aust) Pty Limited. All rights reserved. SA1153 SA Effective Jan 14 WARRANTY AND SERVICE HANDBOOK

2 VEHICLE IDENTIFICATION SECOND OWNER REGISTRATION FORM Mr/Mrs/Ms/Miss: Surname Selling Retailer: Mr/Mrs/Ms/Miss: Surname Given names: Given names: Address: Address: Address: Suburb: State: Postcode: Suburb: Home Ph: ( ) Work Ph: ( ) Mobile: Suburb: State: Postcode: State: Postcode: Phone: ( ) V.I.N.: Home Ph: ( ) Date of delivery: Engine No.: Registration No.: Work Ph: ( ) Mobile: V.I.N.: Engine No.: Model: SELLING Registration No.: Key cutting#: Model: Purchase date: Selling Retailer: Kilometres: Original owner: SUBARU AND YOUR PRIVACY Subaru (Aust) Pty Limited ( Subaru Australia ) respects your privacy. We require the above information to register you in our system as the new owner of this vehicle and to facilitate any warranty claims (should your vehicle still be under the Subaru New Vehicle Warranty period). We may also use it to provide you with information which may be of interest, which may include the latest Subaru news, information, access to our customer portal My Subaru, promotions and/or special event invitations. To provide you with these services we may share your personal information with our authorised Retailers, related companies and/or other third parties associated with us who are bound to protect your privacy. Subject to the Privacy Act 1988 (Cth) you may contact Subaru Australia to seek access to the information we hold about you. For more information, see our Privacy Policy on subaru.com.au or write to the Privacy Officer, Subaru Australia, PO Box 8311, Baulkham Hills NSW 2153 or send an to privacy.officer@subaru.com.au Please select how you would like Subaru Australia to communicate with you: via Y N via post Y N Immobiliser/security code# (if applicable): via telephone calls and SMS Y N I would like to participate in customer research surveys: Y N Signature: Date: KEEP THIS WARRANTY AND SERVICE HANDBOOK IN YOUR VEHICLE AT ALL TIMES FOR IDENTIFICATION PURPOSES. Please this form to: customerupdates@subaru.com.au or mail to: Customer Updates, CRT, PO Box 8311 Baulkham Hills NSW 2153

3 YOUR WARRANTY RIGHTS CHANGE OF CONTACT DETAILS This documents sets out the Terms and Conditions of your Subaru New Vehicle Warranty provided by Subaru (Aust) Pty Limited (Subaru Australia). Under the Subaru New Vehicle Warranty, Subaru Australia warrants (subject to the below Terms and Conditions) that if any part of your vehicle or a Subaru Genuine Accessory are found to be defective in factory materials or workmanship within the stated warranty period, it will be repaired, replaced or adjusted by any Authorised Subaru Retailer free of charge. Please note that the Subaru New Vehicle Warranty does NOT cover Subaru vehicles or Subaru Genuine Accessories that have been acquired at auction or imported into Australia other than by Subaru Australia. Mr/Mrs/Ms/Miss: Surname Given names: Registration No.: Model: VIN: Any consequential, direct or incidental loss or damage is not covered by the Subaru New Vehicle Warranty. Any statutory or other rights or remedies available in connection with a claim for such loss or damage should be pursued separately. OTHER RIGHTS The Subaru New Vehicle Warranty applies in addition to the guarantees, rights and remedies conferred by the Australian Consumer Law and other applicable Commonwealth, State and Territory legislation. The Subaru New Vehicle Warranty does not exclude, affect or limit those guarantees, rights or remedies, except to the extent that their application may lawfully be excluded or limited. In particular, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. OLD DETAILS Address: Suburb: NEW DETAILS Address: Suburb: State: Postcode: State: Postcode: Home Ph: ( ) Home Ph: ( ) Work Ph: ( ) Work Ph: ( ) Mobile: Mobile:

4 SUBARU DNA Our DNA is what makes every Subaru a Subaru. It s our constant focus on Performance, Safety and protecting the Retained Value of your Subaru that makes Subaru distinct from any other car brand. Our DNA delivers you, the Driver, the confidence to exploit your Freedom every day. Properly maintaining your Subaru is important. So when it s time for a service, don t settle for anything less than a Subaru Genuine. Your investment in your Subaru doesn t just stop with your purchase and we re dedicated to helping you preserve and enhance the Performance, Safety and Retained Value of your car for years to come. And to do that, we offer a service experience unlike any other. All 4 the Expertise When you drive a car as technically advanced as a Subaru, it pays to have it maintained by experts. And no one knows your car quite like Subaru Genuine does. They ll tick all the boxes that are required for your car s service, ensuring every element is working as it should and we recommend using Subaru Genuine Parts for any necessary replacements. All 4 the Plain Language They ll also document everything they do in an easy-to-read invoice. There s no mechanical jargon in there, no mystery costs, and no need to be technologically savvy. Just every element of your service, divided into the three key categories of Performance, Safety and Retained Value. All 4 the Craftsmanship When you have your car serviced by Subaru Genuine, you place it in the hands of passionate, skilled and experienced technicians. These technicians have been trained by Subaru to care for your vehicle and are familiar with all its sophisticated systems and engineering. Subaru s Master Technicians are the elite of Subaru Genuine. They ve had many years of professional training and are the experts on all the latest Subaru technology. Their experience and craftsmanship is second to none for Subaru vehicles. Inside this Handbook you ll find your Subaru s identification details. These details are all you need to access your Subaru vehicle warranty. It s important information, so please keep this Handbook within your Subaru at all times. Replacement Warranty & Handbooks are available from your Subaru Retailer. Your Subaru is an investment worth protecting, so follow your service schedule and enjoy driving your vehicle for years to come.

5 REGULAR MAINTENANCE OF YOUR SUBARU WHEN TO HAVE YOUR SUBARU BRZ SERVICED Even with scheduled servicing, your Subaru may need extra maintenance from time to time. You should also be aware that, as with most new engines, during the run-in phase your vehicle s engine may consume a higher amount of oil than it usually would, and may therefore require regular oil top ups. For this reason you should regularly check your vehicle s engine oil level (together with other fluids), especially during the run-in phase. In accordance with your Owner s Manual it s recommended that you check it at each fuel stop as insufficient oil and fluid levels could lead to serious engine damage. If you re unsure how to carry out these checks, refer to your Owner s Manual or contact your authorised Subaru Centre for a demonstration at your next service. Check engine oil Warm your engine to operating temperature, then ensure engine is switched off for 5 minutes Check engine coolant, brake, clutch and windscreen washer fluids Coolant levels should be checked at both the overflow bottle and the radiator cap. Only check coolant under the radiator cap when the engine is cold to avoid possible burns. IMPORTANT NOTICE: When topping up, only use the same coolant that is currently in the system. If unavailable, use distilled water. Never mix coolants, as this may damage the system and possibly result in engine failure. Check tyre pressures including spare (when cold) Check that all lights and indicators are operating correctly To help ensure consistent operation, switch air-conditioning on for 5-10 minutes once every two weeks (even in winter) to lubricate the air-conditioner system seals. Note: A slight hissing sound may be heard for a short time when air is turned off. This is normal. Dependant on your driving habits, you should be servicing your vehicle based either on time or distance, whichever occurs first. The service intervals for the Subaru BRZ are every 9-months/15,000 kilometres. The frequency of scheduled inspection and maintenance services as outlined in the Maintenance Schedule for Normal Driving Conditions are the minimum requirements for safe vehicle operation. However, it may be necessary that they be performed more frequently depending on road conditions, weather, atmospheric conditions and vehicle usage. Check your Handbook or your call your local authorised Subaru Centre to determine the specific service intervals that apply to your Subaru. The maintenance schedules in this Handbook have been established for Australian operating conditions, taking into consideration specific vehicle safety and emission requirements, and may vary from those printed in the Owner s Manual. Warning: This vehicle has been certified regarding compliance with all relevant Australian Design Rules. As such it is illegal in most States to fit any replacement part or accessory which does not allow the vehicle to continue to meet with the requirements of the Australian Design Rules stamped on the compliance plate of this vehicle. In servicing this vehicle, the use of approved parts and accessories will ensure that the original vehicle specification is maintained and that the vehicle continues to comply with all certification requirements, as well as meeting Government regulations relating to vehicle safety and environmental controls. ADDITIONAL SERVICE REQUIREMENTS If you consistently put your vehicle through severe driving conditions or drive in harsh environments, then your vehicle will require extra maintenance as described in Additional Maintenance Schedule for Above Normal Driving Conditions. These conditions could include (but are not limited to) any or all of the following: Operating in extremely hot or cold weather Living in coastal areas Towing a trailer Repeated short trips Driving on dusty roads Driving on rough, muddy or snow-melted roads Mountainous area living Extensive idling and/or low speed driving for long distance Continuous high speed driving (at speeds greater than 140 km/h) for over 2 hours Under high performance conditions (e.g. track days)

6 SUBARU BRZ 3-YEAR/60,000KM CAPPED PRICE SERVICE PLAN Under the Subaru BRZ 3-Year/60,000Km Plan ( Plan ) your Subaru BRZ is covered for scheduled servicing during your first 3 years of ownership, or your first 60,000 kilometres (whichever comes first), at a maximum price of $199 (incl GST) per eligible service (subject to the following terms and conditions). The Plan covers everything required in the manufacturer s scheduled maintenance schedule for normal driving conditions as set out in this Subaru BRZ Warranty & Handbook including parts, labour and fluids required but excluding normal wear-and-tear items, such as brake pads, windscreen wipers or tyres. All servicing under the Plan must be carried out by an authorised Subaru Centre giving you the peace of mind that work on your new Subaru BRZ will be carried out to the high standards of factory trained Subaru Technicians. Our network of authorised Centres are also required to only use Subaru Genuine Parts in the servicing of your new Subaru BRZ. The Plan can be claimed at any authorised Subaru Centre across Australia. The following Intervals are included as part of the Plan: Interval A B C D Time 9-Months 18-Months 27-Months 36-Months Distance 15,000Kms 30,000Kms 45,000Kms 60,000Kms The following Terms and Conditions apply to the Plan: 1. What is covered under the Subaru BRZ 3-Year/60,000Km Plan? The Subaru BRZ 3-Year/60,000Km Plan covers all items specified under the standard Maintenance Schedule for Normal Driving Conditions detailed in the Maintenance Schedule for normal driving conditions section of this Warranty and Handbook for a maximum price of $199 (incl GST) per service. This includes inspection and adjustment of all items listed, genuine parts, labour and fluids required for each standard scheduled service. For items not covered under the Plan, see section 7 below. 2. When does the Subaru BRZ 3-Year/60,000Km Plan Term of Coverage commence? The Plan Term of Coverage commences on the original registration of warranty date for your Subaru BRZ. 3. When does the Subaru BRZ 3-Year/60,000Km Plan Term of Coverage expire? The Plan Term of Coverage will expire upon the first to occur of any of the following three conditions: a. The completion of the first four (4) standard scheduled services on your Subaru BRZ; or b. The expiry of 39 months from the original warranty registration date of your Subaru BRZ; or c. The date upon which your Subaru BRZ has travelled 63,000klms or more. For information on servicing costs outside of these standard scheduled services (which will be dependent on your driving conditions) or after the Plan Term of Coverage expires, please consult your authorised Subaru Retailer. 4. What is the due date for each service and when should services be carried out? The recommended service intervals specified in this Subaru BRZ Warranty and Handbook are for the earlier of a given distance or period of time. Your Subaru BRZ should be serviced every 9-months/15,000km, whichever occurs first. Even if you don t drive far enough to cover the distance between recommended time-based service intervals your Subaru BRZ should still be serviced according to the time period shown on the schedule in this Warranty and Handbook. Conversely, if you travel the distance between recommended kilometre based service in a period shorter than the recommended time based intervals, your Subaru BRZ should still be serviced according to the recommended kilometre based intervals shown in this Warranty and Handbook. 5. Time/Km intervals for Subaru BRZ 3-Year/60,000Km Plan. Each service under the Plan must be carried out within a nominated number of months or kilometres of the due date for service (for due date for each service see section 4 above together with the table below). Please note that when the service claim period expires, the next service period will then be available. SUBARU BRZ 9-MONTH/15,000KM SERVICE SCHEDULE Interval Time Based Kilometre Based Note Claims permitted if either or time based critera are met 1st 9-Months/15,000Km 9-Months +/- 90 Days 15,000Km +/- 3,000Kms 2nd 18-Months/30,000Km 18-Months +/- 90 Days 30,000Km +/- 3,000Kms 3rd 27-Months/45,000Km 27-Months +/- 90 Days 45,000Km +/- 3,000Kms If service paramaters are exceeded for a service move to the next available service. 4th 36-Months/60,000Km 36-Months +/- 90 Days 60,000Km +/- 3,000Kms ` Note: Eligible s can be claimed by either time based or kilometer based schedules. You cannot claim both a specified distance service and the corresponding time period service separately. Up to a total of four (4) scheduled services may be carried out under the Capped Price Plan. No claims are permitted beyond 39 months/63,000 (which ever occurs first).

7 SUBARU BRZ 3-YEAR/60,000KM CAPPED PRICE SERVICE PLAN (cont.) 6. Where can Subaru BRZ 3-Year/60,000Km Plan be carried out? Servicing under the Plan can only be carried out at authorised Subaru Centres within Australia. You must present this updated Warranty and Handbook at time of an eligible service to redeem a service under this Plan. To avoid any problems in claiming your capped price service(s) we recommend that you keep this Warranty and Handbook in a safe place. You should ensure that this Warranty and Handbook is appropriately stamped and signed by the servicing authorised Subaru Centre on the completion of each service carried out under this Plan. NB: Failure to do so may render your Plan void. 7. What is not covered under Subaru BRZ 3-Year/60,000Km Plan? Additional service / repair items which are not itemised within the Maintenance Schedule for Normal Driving Conditions set out in this Warranty and Handbook are not covered under this Plan, which include (amongst other things): 8. Transfer of Subaru BRZ 3-Year/60,000Km Plan. The Subaru BRZ 3-Year/60,000Km Plan stays with your Subaru BRZ for the Term of Coverage and cannot be transferred to any other vehicle. Subsequent owners of your Subaru BRZ will be entitled to claim any unclaimed capped price services under the Plan, provided the new owner complies with these terms and conditions and that the Term of Coverage has not yet expired (for the Term of Coverage of this Plan see sections 2 and 3 above). To do so the new owner merely needs to present this updated Warranty and Handbook specific to your Subaru BRZ at the time of service. 9. Exclusions. Government, Rental, Fleet and Not For Profit vehicles are not eligible to receive the benefits under the Subaru BRZ 3 Year/60,000 km Plan and additional exclusions may apply. 1. Additional Maintenance for Above Normal Driving Conditions scheduled service requirements. 2. Normal wear and tear items requiring additional maintenance (e.g. fuses, brake pads replacement, wiper blades, batteries, wheel alignment correction, tyres etc.). 3. Interior Ventilation Filter replacement. 4. Accident damage to any body, chassis or driveline components. 5. Additional maintenance and repairs (over and above that specified in the Warranty and Handbook) that may be recommended by your Subaru Centre to suit your particular driving style and/or conditions. For more information please refer to the Maintenance and section in your Owner s Manual.

8 THE WARRANTY PERIOD - VEHICLE AND GENUINE PARTS WHAT S NOT COVERED BY THE SUBARU NEW VEHICLE WARRANTY The Subaru New Vehicle Warranty period commences on the date of first supply, delivery or registration of the vehicle, whichever applies first. Repair, replacement and adjustment under the Subaru New Vehicle Warranty are not available for deterioration, defects, faults or failures due to: The Subaru New Vehicle Warranty period is 3 years (unlimited kilometres) for every Subaru vehicle (other than those used primarily as a taxi or hire, rental, or driving school vehicle). For Subaru vehicles used primarily as a taxi or hire, rental or driving school vehicle, the Subaru New Vehicle Warranty period is 3 years or 100,000 km, whichever occurs first. If the odometer reading for such vehicle has been altered and it is not possible to determine with certainty whether the vehicle has travelled in excess of 100,000 km, the Subaru New Vehicle Warranty period is deemed to have expired. Replacement parts fitted by an Authorised Subaru Retailer free of charge during the Subaru New Vehicle Warranty period are warranted for the remainder of that period. Genuine parts and accessories fitted at the point of new vehicle purchase or fitted at the point of first scheduled service by your Authorised Subaru Retailer are warranted for 3 years. Genuine parts fitted anytime after the first scheduled service by your Authorised Subaru Retailer are warranted for 2 years. Genuine parts purchased in all other circumstances are warranted for 12 months. THE WARRANTY PERIOD - SUBARU GENUINE ACCESSORIES Subaru Genuine Accessories also come with the assurance of the Subaru New Vehicle Warranty, for the following warranty periods: Subaru Genuine Accessories fitted at the point of new vehicle purchase or fitted at the point of first scheduled service by your Authorised Subaru Retailer are warranted for 3 years. Subaru Genuine Accessories fitted anytime after the first scheduled service by your Authorised Subaru Retailer are warranted for 2 years. Subaru Genuine Accessories purchased in all other circumstances are warranted for 12 months. Ordinary wear and tear Wear and tear caused by use of the vehicle for a purpose or under road or climatic conditions other than for which it was designed, including racing, rallying, speed trialing, hill climbing or similar activities or competitive events Driver negligence, misuse or abuse, eg, tampering, disconnection, loading or towing beyond the manufacturer s specifications, or continuing to drive the vehicle after loss of fluids, lubricants, oils, coolants, refrigerants or water Accident, impact, fire, theft, illegal use or malicious damage by a third person Modifications or alterations which have not been approved by the manufacturer, or the installation or use of non-genuine parts, accessories, equipment, assemblies or components Use of non-recommended, inappropriate or dirty fuel, oil, fluids, lubricants, coolants, refrigerants or water Any work carried out on the vehicle by a person other than an authorised Subaru Retailer A failure to maintain the vehicle, including its body trim and paintwork, in accordance with the manufacturer s recommendations, or the use of unsuitable agents, eg, unsuitable cleaning agents Environmental conditions, including acid rain, industrial fall-out, salt, sand, stones, tree sap, bark or leaves, bird, animal or insect droppings or other damage, windstorm, hail, flood, lightning, or other acts of God. A failure to have the vehicle serviced in strict accordance with the manufacturer s specifications and recommendations, or a failure to have the vehicle repaired promptly in accordance with such recommendations following an accident or other damage, or after a defect becomes known or is suspected

9 ITEMS FOR WHICH A CHARGE MAY BE MADE The following list is a guide to the types of items that are ordinarily excluded from the Subaru New Vehicle Warranty, for which a charge may be made (unless the failure is caused by a defect in factory materials or workmanship, or a remedy is otherwise available under the consumer guarantees conferred by the Australian Consumer Law). The frequency of replacement, repair or adjustment will depend mainly on where your vehicle is driven, weather and atmospheric conditions, road conditions, your driving habits, and vehicle usage. Servicing:- Lubrication and maintenance servicing and all parts and fluids replaced in line with the maintenance schedule in this Handbook. Body rattles and squeaks:- After twelve months or 25,000 Kms., whichever occurs first, rectification of body rattles, squeaks, general tightening, adjustment of the fit of doors, bonnet and boot etc. will ordinarily be chargeable items. Suspension:- Normal wear and tear of suspension and steering components such as shock absorbers, ball joints, bushes, driveshaft boots, etc. Lighting bulbs:- Are subject to wear and tear and operational life depends on extent and method of use. Wheel alignment and wheel balancing:- The frequency of these services depends on driving conditions such as rapid starts and stops, tyre skidding, hitting pot holes and curbs etc. Mechanical adjustments:- Including brakes, clutch, door locks, engine tuning, drive belts, headlamps, steering gear are required as a matter of normal vehicle operation. This saves early or expensive replacements. Brake linings and clutch components:- Are directly affected by driving habits and type of use and are wear and tear items. The replacement of brake linings and clutch components and the reconditioning of brake drums and discs should be performed as required. Spark plugs:- Periodic replacement as listed in the service schedule is required to ensure maximum engine performance and best fuel economy. Fuel injectors and induction/combustion system:- The removal of deposits and cleaning of injectors may be required from time to time and should be performed as necessary. Wiper blades:- Will have a varied life expectancy. Replacement will depend on climatic conditions and extent of use. Paint, trim and other appearance items:- Are affected by normal wear and tear and exposure to environmental conditions. Proper care as described in your Owners Manual can add to their appearance and durability. Damage or imperfection in paint or trim are normally apparent during pre-delivery inspection. You should report any imperfection to your Authorised Subaru Retailer immediately after purchase. A charge will be made for paint or trim items that require attention due to causes outside the manufacturer s control, including corrosion that occurs other than due to a defect in factory materials or workmanship, environmental conditions, and damage to trim and carpet. Tyres: Are ordinarily subject to wear. If the tyres suffer a major failure or are otherwise not of acceptable quality we will honour our obligations under the Australian Consumer Law. Batteries: The Subaru New Vehicle Warranty period on batteries is two years only.

10 WHERE TO GO FOR WARRANTY REPAIRS PRE-DELIVERY INSPECTION SCHEDULE Take your vehicle to any Authorised Subaru Retailer if it needs repairs under the Subaru New Vehicle Warranty. All Authorised Subaru Retailers will honour the Subaru New Vehicle Warranty, and will be happy to repair, replace or adjust free of charge any part of your vehicle that is defective in factory materials or workmanship. Please note that Subaru Australia is unable to reimburse the cost of repairs carried out during the Subaru New Vehicle Warranty period by a repairer other than an Authorised Subaru Retailer except where express prior APPROVAL for those repairs has been obtained. MY13 - ONWARDS RECOMMENDED LABOUR TIMES 1 - MAINTENANCE SCHEDULE FOR NORMAL DRIVING CONDITIONS MODEL MODEL A Interim B A+ C B+ C+ D D+ E E+ F F+ G G+ H BRZ MT BRZ AT MY13 - ONWARDS RECOMMENDED LABOUR TIMES 1 - ADDITIONAL MAINTENANCE SCHEDULE FOR ABOVE NORMAL DRIVING CONDITIONS H+ BRZ MT BRZ AT Figures shown are based on Subaru Australia s estimates of average times required to carry out relevant service. Times shown may slightly vary from Retailer to Retailer based on a wide variety of factors. Note: Lubricants, fluids, parts, etc. are charged for separately. Bonnet, release, lock, safety catch, alignment Doors - open/close operation, alignment Door lock operation, central remote, if applicable Window operation, including power Window adjustment and alignment Boot lid/tail gate - open, close, lock, alignment Fuel lid and cap - open, close and fit Steering column tilt mechanism Seat belt operation (buckle coupling) Seat adjusters and fold down Headlight focus and all light operation Interior, map, boot and vanity light operation Windshield wiper and washer operation/position Heated rear window operation Insert memory fuse in main fuse box Set clock and radio stations Check radio, cassette, CD, aerial operation Check sunroof operation and alignment Disconnect transit connectors Brake fluid level, warning light operation Battery, level, terminals, installation, charge Coolant, level, leaks, hose security Engine oil, level, leaks Manual transmission oil level Front differential oil level (auto) Fill windscreen washer bottle Clutch - function and adjustment Drive belts, except cambelt, inspect and adjust Fuel system leaks and security All main electrical connections for security Power steering level and leaks Remove disc rotor covers, if applicable Brake lines, hoses for leaks and security Suspension - security of components and damage Steering rack, tie rods for security and damage Driveshafts and boots for damage Fuel lines and hoses for leaks and damage Tyre pressures correct, including spare Park brake lining adjust, if applicable General under body, condition/security Exhaust system, alignment, leaks, security Engine and transmission for leaks Rear differential level, leaks Torque road wheel nuts Check and adjust wheel alignment Engine cranking/starting/fast idle condition Brake pedal - free play/reserve Park brake operation, cable adjust Check auto trans, ATF level (engine running in) ( P ) auto inhibitor, selector lever operation Road test Engine performance Transmission operation (auto/manual) Brake performance Suspension performance Steering control, wheel centre position All Instrument operation Clutch and hill holder operation, if applicable Turn signal cancelling Cruise control operation Heat/ventilation, air-condition operation Check for abnormal and wind noises Select monitor check Recheck levels for leaks Electrical cooling fan operation Clean exterior/interior & remove any protective agent Check for water leaks Detail paintwork Interior - check trims/parts for fit & condition Check all exterior/interior equip. conforms to vehicle spec. Ensure presence of spare key, literature, tools & jack Check body condition and report defects

11 MY2013-ONWARDS SUBARU BRZ MAINTENANCE SCHEDULE FOR NORMAL DRIVING CONDITIONS SERVICE INTERVAL (Months or Kilometres whichever comes first) NOTE: After completion of 72 month / 120,000 km service, sequence repeats. A 9 months, 15,000 B 18 months, 30,000 C 27 months, 45,000 D 36 months, 60,000 E 45 months, 75,000 F 54 months, 90,000 G 63 months, 105,000 PERFORMANCE Battery electrolyte level ( refill as necessary ) & terminal security I I I I I I I I Drive belt ( inspect & replace as necessary ) I I I I I I I I Spark plugs Air cleaner I I R I I R I I Fuel filter Cooling system, leaks, hoses, hose clamps & radiator cap I I I I I I I I Coolant - use Subaru Genuine Longlife coolant ONLY I I I I I I I R Upper Engine Cleaner ( SA459 ) P P P P P P P P Subaru Fuel Additve (SA718 - supply 1 bottle. Add to tank every 4.5 months or 7,500 whichever occurs first ) P P P P P P P P Engine oil R R R R R R R R Engine oil filter R R R R R R R R Manual Transmission oil I I I I I I I I Automatic Transmission Fluid I I I I I R I I Rear differential oil I R I R I R I R Rotate wheels front /rear as necessary P P P P P P P P Lubricate hinges and latches as necessary P P P P P P P P Engine performance / drivability P P P P P P P P Tranmission operation manual / auto P P P P P P P P Clutch system function P P P P P P P P Steering control, wheel centred P P P P P P P P Instrument operation P P P P P P P P Interior Ventilation Filter I I I I I I I I Select Monitor check P P P P P P P P SAFETY Headlight focus and all light operation I I I I I I I I Windscreen wipers and washers ( refill washer bottle as necessary ) I I I I I I I I Steering system I I I I I I I I Fuel pipes, hoses, connections & clamps I I I I Exhaust system for security, leaks & damage I I I I I I I I AT hoses, pipes, connections & clamps I I I I I I I I Tyre pressures & condition ( include spare ). Check wear pattern for correct alignment I I I I I I I I Tension wheel nuts to correct torque P P P P P P P P Brake pipes, hoses & connections I I I I I I I I Brake fluid ( Subaru Australia brake fluid recommended ) I R I R I R I R Disc brake pads & discs ( replace as necessary after authority from owner ) I I I I I I I I Park brake operation / adjustment I I I I I I I I Axle boots and joints I I I I I I I I Suspension I I I I I I I I Wheel bearings I Road test P P P P P P P P Brake performance ( footbrake & handbrake ) P P P P P P P P Check for abnormal noises P P P P P P P P Recheck for Levels and for leaks P P P P P P P P R R H 72 months, 120,000 Remarks Replace spark plugs every 105,000. NOTE; Additional labour time may be necessary depending on service. Replace air filter every 45,000 or as necessary depending on condition. Replace fuel filter every 90,000. NOTE; Additional labour time may be necessary depending on service. Replace automatic transmission fluid every 90,000. NOTE; Additional labour time may be necessary depending on service. Retailer Recommended Symbols Used: I - Inspect, P - Perform, R - Replace.

12 DELIVERY SERVICE The Delivery is carried out before we hand the vehicle over to you, so that you can enjoy driving your new car right from the start. The Delivery was carried out on: A AT 15,000 KM OR 9 MONTHS This scheduled service is covered by the Subaru BRZ 3-Year/60,000KM Capped Price Plan. For more information please refer to the Terms & Conditions in this Booklet. B AT 30,000 KM OR 18 MONTHS This scheduled service is covered by the Subaru BRZ 3-Year/60,000KM Capped Price Plan. For more information please refer to the Terms & Conditions in this Booklet. C AT 45,000 KM OR 27 MONTHS This scheduled service is covered by the Subaru BRZ 3-Year/60,000KM Capped Price Plan. For more information please refer to the Terms & Conditions in this Booklet.

13 D AT 60,000 KM OR 36 MONTHS G AT 105,000 KM OR 63 MONTHS This scheduled service is covered by the Subaru BRZ 3-Year/60,000KM Capped Price Plan. For more information please refer to the Terms & Conditions in this Booklet. E H AT 75,000 KM OR 45 MONTHS AT 120,000 KM OR 72 MONTHS F A AT 90,000 KM OR 54 MONTHS AT 135,000 KM OR 81 MONTHS

14 B E AT 150,000 KM OR 90 MONTHS AT 195,000 KM OR 117 MONTHS C F AT 165,000 KM OR 99 MONTHS AT 210,000 KM OR 126 MONTHS D G AT 180,000 KM OR 108 MONTHS AT 225,000 KM OR 135 MONTHS

15 H C AT 240,000 KM OR 144 MONTHS AT 285,000 KM OR 171 MONTHS A D AT 255,000 KM OR 153 MONTHS AT 300,000 KM OR 180 MONTHS B E AT 270,000 KM OR 162 MONTHS AT 315,000 KM OR 189 MONTHS

16 F A AT 330,000 KM OR 198 MONTHS AT 375,000 KM OR 225 MONTHS G B AT 345,000 KM OR 207 MONTHS AT 390,000 KM OR 234 MONTHS H C AT 360,000 KM OR 216 MONTHS AT 405,000 KM OR 243 MONTHS

17 D G AT 420,000 KM OR 252 MONTHS AT 465,000 KM OR 279 MONTHS E H AT 435,000 KM OR 261 MONTHS AT 480,000 KM OR 288 MONTHS F AT 450,000 KM OR 270 MONTHS

18 MY2013-ONWARDS SUBARU BRZ ADDITIONAL MAINTENANCE SCHEDULE 1 FOR ABOVE NORMAL DRIVING CONDITIONS SERVICE INTERVAL (Months or Kilometres whichever comes first) NOTE: After completion of 72 month/120,000 km service, sequence repeats. PERFORMANCE 4.5 mnths, 7,500 A+ 9 mnths, 15, mnths, 22,500 B+ 18 mnths, 30, mnths, 37,500 C+ 27 mnths, 45, mnths, 52,500 D+ 36 mnths, 60, mnths, 67,500 E+ 45 mnths, 75, mnths, 82,500 F+ 54 mnths, 90, mnths, 97,500 Air cleaner I I I I I I I I Upper Engine Cleaner ( SA459 ) P P P P P P P P Subaru Fuel Additve (SA718 - supply 1 bottle. Add to tank every 4.5 months or P P P P P P P P 7,500 whichever occurs first ) Engine oil R R R R R R R R Engine oil filter R R R R R R R R Manual Transmission oil R R R R Automatic Transmission Fluid Rotate wheels front /rear as necessary P P P P P P P P Lubricate hinges and latches as necessary P P P P P P P P Engine performance / drivability P P P P P P P P Tranmission operation manual / auto P P P P P P P P Clutch system function P P P P P P P P Steering control, wheel centred I I I I I I I I Instrument operation P P P P P P P P Interior Ventilation Filter I R I R I R I R I R I R I R I R Select Monitor check P P P P P P P P SAFETY R Do Not Replace G+ 63 mnths, 105, mnths, 112,500 H+ 72 mnths, 120,000 R Remarks Replace air filter as necessary depending on condition. Replace automatic transmission fluid every 60,000. Retailer Recommended Headlight focus and all light operation I I I I I I I I Windscreen wipers and washers ( refill washer bottle as necessary ) I I I I I I I I Steering system I I I I I I I I Tyre pressures & condition (include spare). Check wear pattern for correct alignment I I I I I I I I Tension wheel nuts to correct torque P P P P P P P P Brake fluid (Subaru Australia brake fluid recommended) I R R R R R R R R R R R Disc brake pads & discs (replace as necessary after authority from owner) I I I I I I I I Parking brake linings and drums I I I I Park brake operation / adjustment I I I I I I I I Axle boots and joints I I I I I I I I Suspension I I I I I I I I Road test P P P P P P P P Brake performance (footbrake & handbrake) P P P P P P P P Check for abnormal noises P P P P P P P P Recheck for Levels and for leaks P P P P P P P P 1. Additional to maintenance schedule for Normal Driving Conditions. Symbols Used: I - Inspect, P - Perform, R - Replace.

19 B + AT 7,500 KM OR 4.5 MONTHS AT 30,000 KM OR 18 MONTHS A + AT 15,000 KM OR 9 MONTHS AT 37,500 KM OR 22.5 MONTHS C + AT 22,500 KM OR 13.5 MONTHS AT 45,000 KM OR 27 MONTHS

20 E + AT 52,500 KM OR 31.5 MONTHS AT 75,000 KM OR 45 MONTHS D + AT 60,000 KM OR 36 MONTHS AT 82,500 KM OR 49.5 MONTHS F + AT 67,500 KM OR 40.5 MONTHS AT 90,000 KM OR 54 MONTHS

21 H + AT 97,500 KM OR 58.5 MONTHS AT 120,000 KM OR 72 MONTHS G + AT 105,000 KM OR 63 MONTHS AT 127,500 KM OR 76.5 MONTHS A + AT 112,500 KM OR 67.5 MONTHS AT 135,000 KM OR 81 MONTHS

22 C + AT 142,500 KM OR 85.5 MONTHS AT 165,000 KM OR 99 MONTHS B + AT 150,000 KM OR 90 MONTHS AT 172,500 KM OR MONTHS D + AT 157,500 KM OR 94.5 MONTHS AT 180,000 KM OR 108 MONTHS

23 F + AT 187,500 KM OR MONTHS AT 210,000 KM OR 126 MONTHS E + AT 195,000 KM OR 117 MONTHS AT 217,500 KM OR MONTHS G + AT 202,500 KM OR MONTHS AT 225,000 KM OR 135 MONTHS

24 A + AT 232,500 KM OR MONTHS AT 255,000 KM OR 153 MONTHS H + AT 240,000 KM OR 144 MONTHS AT 262,500 KM OR MONTHS B + AT 247,500 KM OR MONTHS AT 270,000 KM OR 162 MONTHS