SAFRAN ELECTRICAL & POWER CUSTOMER SUPPORT & SERVICES
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1 Everett Twinsburg Paris Pitstone Toulouse Sarasota Dubai Shanghai Singapore SAFRAN ELECTRICAL & POWER CUSTOMER SUPPORT & SERVICES June 2017
2 SAFRAN ELECTRICAL POWER COMPANY OVERVIEW 2
3 WE MAKE IT MORE ELECTRIC ENGINEERING SERVICES INTEGRATION & CERTIFICATION APU* ELECTRICAL POWER GENERATION EWIS* ELECTRICAL GREEN TAXIING SYSTEM CONTACTORS & CIRCUIT BREAKERS MAIN ELECTRICAL POWER GENERATION PRIMARY DISTRIBUTION & CONVERSION OPENING AND CLOSING SYSTEM OF THE LANDING GEAR DOORS STARTER GENERATOR SECONDARY DISTRIBUTION BRAKE COOLING SYSTEM EMERGENCY ELECTRICAL POWER GENERATION (RAT*) ELECTRICAL BRAKING SYSTEM CABIN & AVIONICS VENTILATION SYSTEMS *EWIS: Electrical Wiring Interconnection Systems *APU: Auxiliary Power Unit *RAT: Ram Air Turbine 3
4 SAFRAN ELECTRICAL & POWER ORGANIZATION EWIS AMERICAS POWER Equipment & electrical systems SAFRAN ENGINEERING SERVICES EWIS EURASIA Wiring Services Wiring Services 5 OPERATIONAL DIVISIONS Global engineering solutions SAFRAN VENTILATION SYSTEMS Ventilation equipment & systems 4
5 EWIS, POWER & SAFRAN VENTILATION SYSTEMS PRODUCTS POWER DIVISION SAFRAN VENTILATION SYSTEMS DIVISION EWIS DIVISIONS AC/DCX Generators Integrated electrical systems Fans Fuselages Cabin customization Power electronics Valves Ram Air Turbine Electrical distribution Air/oil cooling systems Wings Harsh environment applications 5
6 2 CUSTOMER SUPPORT & SERVICES MISSION 6
7 LIFETIME PRODUCT SUPPORT Extensive repair capabilities Regional proximity On-time deliveries Spares distribution Technical support & training Aircraft modification 7
8 REGIONAL PRESENCE BRINGING OUR EXPERTISE CLOSE TO YOU 24/7 AOG services Seattle Twinsburg New York Pitstone Paris Toulouse 14 customer support & sales managers in 5 countries Sarasota Miami Dubai Guangzhou 6 major repair stations in 4 countries 3 regions covered by field services representatives CUSTOMER SUPPORT WAREHOUSE MRO AOG Singapore 8
9 ORGANIZATION SE&P CUSTOMER SUPPORT & SERVICES Alain BERGER (acting) Director of Customer Services Power Vincenzo GUERRIERO Director of C2S Department Emmanuel DORGET Head of Customer Support Ventilation MARKETING & SALES STRATEGY Charlie ROY Head of Marketing & Sales Strategy SPARES SALES MANAGEMENT Steve EGERTON Head of Spares Sales Management AMERICAS Jean-Marc MONTEIRO Head of Regional Customer Support & Sales EMEA Gilles RAIMBEAUX Head of Regional Customer Support & Sales APAC Nicolo ALBERTI Head of Regional Customer Support & Sales MARKETING & SALES MANAGERS Thomas SAQUER SPARES SALES MANAGERS Ryan MEYER Rick ZABOROWSKI CUSTOMER SUPPORT & SALES MANAGERS Angela MINGO Gloria VASQUEZ CUSTOMER SUPPORT & SALES MANAGERS Laurent BAYER Gilles DEPROOT Luca NICCOLINI CUSTOMER SUPPORT & SALES MANAGERS Calson GUO (China) Sam CHEONG Luke HIGASHIDA GSC Luke HIGASHIDA 9
10 POWER CARE - INTEGRATED SERVICE SOLUTION TAILORED TO THE OPERATOR NEEDS ENGINEERING MATERIAL MANAGEMENT COMPONENT REPAIR Dedicated Technical Support In-service Monitoring Predictive Maintenance Pool Access Dedicated On-Site-Stock Initial Provisioning Recommendations Repairs, Modifications & Upgrades Soft Life Program Warranty Management 10
11 CUSTOMER SUPPORT & SERVICES CORE ACTIVITIES OEM TECHNICAL KNOW-HOW TECHNICAL SUPPORT TECHNICAL PUBLICATIONS ILS Technical response to in-services issues Expertise and on-site assistance Reliability & maintenance overview Retrofit engineering CMM (available on line at EIS and at any update) Service Bulletins (SB) Service Information Letter (SIL) ILS engineering deployed all along program development up to EIS 11
12 CUSTOMER SUPPORT & SERVICES CORE ACTIVITIES LOGISTICS Door to door logistic solution can be integrated ENHANCED EQUIPMENT SUPPORT MATERIAL MANAGEMENT MAINTENANCE SERVICES SPARES PROVISIONING Optimized stock investment for Entry-Into-Service Re-sized stock based on fleet changes and operations Tooling POOL MATERIAL ACCESSIBILITY Advanced standard exchange services Operational lease option Guaranteed material availability AOG SERVICES 3 main warehouses: Toulouse, Seattle & Singapore 3 AOG platforms (24/7): Paris, New York & Dubai 1 single point of contact for AOG requests MRO SERVICES OEM design office expertise Quality of operations through wide regulations approvals Global MRO network High reliability and reduced TAT Regulation capabilities: EASA/FAA/TCAC/CAAC POWER CARE AGREEMENT Long term contract Predictable costs & budget Flexible financial solutions: power by the hour/time & material/fixed repaid fee Modular services for specific solutions Enhanced asset residual value 12
13 APPROVAL AND CAPABILITIES KEEP YOU AIRCRAFT FLYING WITH OUR UNIQUE CAPABILITIES Extensive portfolio of capabilities covering all the aircraft electrical systems and ventilation systems PROGRAMMES ATA CHAPTER MAINTENANCE CAPABILITIES REGULATION APPROVALS COMMERCIAL A320 Family, A330, A340, A350, A380, B-737Max, B-747, B-757, B-767, B-777, C919 ATA 21 Recirculation Fan, Cabin Cargo Fan, Avionic Cockpit Valves, Turbofan, Supplemental Cooling Ventilation REGIONAL ATR42, ATR72, Beech 1900, CRJ Family, CSeries, DHC6, DHC8, EJet2, ERJ-135, ERJ-145, ERJ-170, ERJ-190, MA60, Saab 340, Saab 2000, SJ100 ATA 24 Generator, Starter Generator, Generator Control Unit, IDG HELICOPTER A109, AW139, Bell 206, Bell 212, Bell 412, CH-47, EH-101, H135, H145/BK117, Lynx/Super Lynx, NH-90, S-76, S-92, Tigre ATA 29 ATA 32 Ram Air Turbines, Hydraulic Pumps, Hydraulic Actuators Brake Cooling Fan BUSINESS MILITARY Cessna Caravan, Cessna Citation, Cessna Citation X, Challenger, Global Express, Falcon Family, G-150, Hawker, King Air, Learjet, PC-6, PC-12 A400M, C-130J, C-295, CN-235, F-15, Gripen JAS-39, Hawk, PC-9, PC-21 Tornado, Tucano/SuperTucano ATA 36 ATA 70 ATA 71 ATA 75 Bleed Ventilation Electrical Thrust Reverser Actuation System Engine Electrical Harness Repair FADEC fan, Oil Cooling System CAAV FAA TCAC CCAR EN 9100 EASA PART.145 CCAC CAAS ANAC EASA PART CFR PART
14 A COMPREHENSIVE RANGE OF DC STARTER GENERATORS & GENERATOR CONTROL UNITS 550A Business Jets Hawker 800XP Regional Jets BAE Jetstream A 300A Helicopters Bell 525 Super Lynx General Aviation Piper Cheyenne Beechcraft King Air Pilatus Aircraft PC-12 Pilatus Aircraft PC-21 Cessna Citation Bombardier Learjet 60 Dassault Falcon 7X Bombardier Learjet 45/75 Gulfstream G200 Piaggio P180 Embraer ERJ135/145 Saab 340 MA60/600 Bombardier Dash-8 Q300 Bombardier Dash-8 Q A 200A 150A Bell 505 Airbus Helicopters H135 Airbus Helicopters H145 Sikorsky S-76 Leonardo AW109 Bell 206 Pilatus Aircraft PC-6 A comprehensive range of DC Starter Generators & Generator Control Units, for all electrical needs aboard from Light Helicopters up to Regional Jets MRO activities are supported by our worldwide network of approved repair centers 14
15 THE INDUSTRIAL EXCELLENCE AT THE SERVICE OF YOUR ENGINES HARNESSES A 14-day TAT and extra competitiveness thanks to OE components inventory management GE90 CFM LEAP Single Aisle A320 ceo / neo B737 / MAX Twin Aisle B777 Trent 900 & GP7200 (ETRAS only) SAM146 SSJ100 TP400 Military TP A400M M88 M53 Military Jet Rafale Mirage
16 A WIDE RANGE OF REPAIR CAPABILITIES FOR AIRBUS Ventilation Systems A320 A330/A340 A350 A380 Avionics Cooling Fan Brake Cooling Fan Skin Air Valves Butterfly Valves Recirculation Fan Power Generation APUG APUG APUG VFG APU Generator VF Generator GPCU GGPCU GGPCU Emergency Systems 27 in 40 in Ram Air Turbine 16
17 A WIDE RANGE OF REPAIR CAPABILITIES FOR BOEING & REGIONAL Boeing 757 Boeing 767 CL 600 CRJ 100/200 CRJ 700/900 E-Jet Ventilation Systems Chiller Fan Avionics Cooling Fan Brake Cooling Fan Skin Air Valves Butterfly Valves Recirculation Fan Cockpit Heating Fan Cockpit Display Fan Power Generation IDG APUG APUG APUG IDG APU Generator Emergency Systems Ram Air Turbine Air Driven Generator 17
18 18
19 WORLDWIDE COVERAGE OF THE DC MARKET THANKS TO OUR APPROVED REPAIR CENTER NETWORK PRECISION ACCESSORIES & INSTRUMENTS CANADA NIACC MASCO SERVICE CORP SOUTHWIND AVIATION AMETEK B&S FUTURE AVIATION TURNER AVIATION AEM TAMAGAWA AERO SYSTEMS PRECISION ACCESSORIES & INSTRUMENTS HAWKER PACIFIC 19
20 SAFRAN TOWARDS THE MORE ELECTRIC AIRCRAFT SAFRAN is focusing part of its R&D EFFORTS on THE ADVANTAGES OF FURTHERING ELECTRIFICATION OF AIRCRAFT SYSTEMS RELIABILITY WEIGHT ELECTRIFICATION of aircraft EFFICIENCY AGAIN IN POLLUTION A REDUCTION OF Propulsion systems HYBRIDIZATION FLEXIBILITY SIZE 20
21 SAFRAN ELECTRICAL & POWER GENERATION DISTRIBUTION POWER ELECTRONICS EWIS VENTILATION SYSTEMS INTEGRATION & CERTIFICATION INDUSTRIAL SERVICES ENGINEERING SERVICES MRO 21
22 POWER CARE - INTEGRATED SERVICE SOLUTION TAILORED TO THE OPERATOR NEEDS EXTENDED ENGINEERING & CERTIFICATION SOLUTIONS CERTIFICATION CAPABILITIES RETROFIT? MODIFICATION & UPGRADES EASA and FAA EASA DOA # 21J.611 CS and CFR Parts: 23, 25, 27 and 29 In-House DERs and CVE Glass cockpit CNS systems (XDR, GPS, FMS) Mandates (ADS-B, FANS) Satcom integration (SBB, Ku, Ka) Special missions INSTALLATION KITS CONTINUED AIRWORTHINESS 22
SAFRAN OVERVIEW 8% OF SALES INVESTED IN R&D. $18.5 BILLION IN SALES generated in 2017 (1) #1 WORLDWIDE AEROSPACE: PROPULSION SYSTEMS
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SAFRAN OVERVIEW 8% OF SALES INVESTED IN R&D. $18.5 BILLION IN SALES generated in 2017 (1) #1 WORLDWIDE AEROSPACE: PROPULSION SYSTEMS
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