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1 Page 1 of 5 OASIS RESULT: 2LMHJ5NK4EBL58215 VEHICLE INFORMATION USA: EN-US 08-MAY-2018 / 18:39:20 EST/ EDCAS041B Local Time: 8-MAY-2018 / 5:39:21 PM Additional Information VEHICLE DESCRIPTION: 2014 Lincoln MKT VERSION/SERIES: LINCOLN/MERCURY SERIES PAINT COLOR: Ebony Solid C/C BODY STYLE: 5 Door DRIVE TYPE: 4 WHL L/H FULL TIME DRIVE PAINT CODE: UA ENGINE: 3.7L DOHC V6 Gas. AXLE RATIO: 3.16 Ratio GROSS VEHICLE WEIGHT: 6210 LB. GVW ENGINE CALIBRATION: EP41T60A AXLE CODE: 3E RADIO: AM/FM CD/Clock TRANSMISSION: 6 Speed Auto Transmission 6F55 WHEEL SIZE: 7.5 X 18" Machined Aluminum Wheel SYNC VERSION: V3 Gen2 FUEL TYPE: Gasoline TIRE: P235/60R18 A/S BSW T-RATED VHR ACTIVATED: Y SOLD TO FLEET: YES RETAIL SALES TYPE: F MODEM: OUTSTANDING FIELD SERVICE ACTIONS 12M02 SYNC WITH MYFORD MYLINCOLN TOUCH WARRANTY EXTENSION COVERING ACCESSORY PROTOCOLINTERFACE MODULE APIM WARNING MESSAGES VERIFY STATE REGISTRATION, VIN MAY BE ELIGIBLE FOR CALIFORNIA EMISSIONS WTY ACCURATE REPAIR NOTIFICATIONS NO ARN MESSAGES FOUND GENERAL WARRANTY INFORMATION WARRANTY START DATE: 25-AUGUST-2015 BUILD DATE: 15-OCTOBER-2014 RELEASE DATE: 22-OCTOBER-2014 SALE MILEAGE: WARRANTY COVERAGE COVERAGE TYPE: Bumper-to-Bumper ADDITIONAL INFO: New Vehicle Base Warranty COVERAGE DESCRIPTION: 4 years / 50,000 Miles (whichever occurs first) Some B-to-B parts have limited coverage available: a. Brake pads/linings are limited to 12 months / 18,000 mile coverage b. Wheel alignment and wheel balance are limited to 12 months / 12,000 mile coverage c. Windshields replaced for stress cracks are limited to 12 months / 12,000 mile coverage d. Windshield Wiper blades are limited to 6 months coverage e. Tires are prorated after 12,000 miles driven COVERAGE TYPE: Corrosion Perforation COVERAGE DESCRIPTION: 5 years/ Unlimited miles COVERAGE TYPE: Powertrain COVERAGE DESCRIPTION: 6 years / 70,000 Miles (whichever occurs first) COVERAGE TYPE: Safety Restraint COVERAGE DESCRIPTION: 5 years / 60,000 Miles (whichever occurs first) EXTENDED COVERAGES USA / EXTRACARE,ROADSIDE-TOWN CAR LIVERY STANDARD DEDUCTIBLE: 100 USD OWNER NAME:. BEACH TRANSPORTATION OPTIONS: Competitive make ESP part verification EXPIRATION DATE: 25-AUGUST-2019 DISTANCE: RENTAL: 0 UP TO 0 DAYS TOWING: 0 USD CONTRACT SOLD BY: USA ESP CONTRACT START DATE: 25-AUGUST OWNER OF VEHICLE MUST MATCH OWNER NAME ON OASIS FOR COVERAGE TO APPLY. WARRANTY REPAIR HISTORY NO RECENT REPAIR HISTORY ON VEHICLE SYMPTOM CODE INFORMATION General Information (******) THERE ARE NO SSMS FOR SYMPTOM ENTERED Click Here for Full Warranty History ELECTRICAL ACCESSORIES (205000)

2 Page 2 of Various Ford/Lincoln/Mercury Vehicles -Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be usedto verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation. EFFECTIVE DATE: 30-MARCH Various Vehicles - Ambient Air Temperature Sensor (AAT) Pinpoint TestUpdate In Workshop Manual (WSM) Section Various vehicles -Section of the Workshop Manual (WSM) has been updated. Follow these new procedures completely when testing the Ambient Air Temperature (AAT) sensor before replacing any components. EFFECTIVE DATE: 31-JANUARY Various Ford/Lincoln/Mercury Vehicles -Replacing/Upgrading Original Equipment SYNC/Navigation System Components Is Not Supported Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be usedto verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation. EFFECTIVE DATE: 24-JANUARY Various Vehicles - Ambient Air Temperature Sensor (AAT) Pinpoint TestFA And FB Updated Various vehicles -Pinpoint Test (PPT) FA and FB in the Powertrain Control/Emission Diagnosis (PC/ED) manual have been updated. Follow PPT FA completely when testing the Ambient Air Temperature (AAT) sensor before replacing any components. Hybrid vehicles follow PPT FB. EFFECTIVE DATE: 20-JULY Various Vehicles - Adaptive Cruise Control Equipped - Unexpected Brief Reduction In Speed Some Fusion/MKZ/Explorer, MKC, 2015 Mustang/Edge, Taurus/MKS/Flex/MKT, and 2016 MKX vehicles equipped with Adaptive Cruise Control (ACC) may briefly reduce speed unexpectedly and/or activate the forward collision warning indicators while the ACC is engaged. To improve system operation, reprogram the Cruise Control Module (CCM) to the latest calibration using the Integrated Diagnostic System (IDS) version or higher. After installing the latest software, perform a Horizontal Alignment calibration following the IDS on-screen instructions. Use causal component 9E731 and applicable labor operations from Section 10 of the SLTS manual for reprogram only. Refer to the Owner's Manualfor system limitations. EFFECTIVE DATE: 26-APRIL Various Vehicles - Heated Steering Wheel Module Inoperative After Module Programming Some Fusion, 2015 F-150, MKZ, MKC, Super Duty, Explorer, Taurus, MKS, MKT and MKX vehicles equipped with a heated steering wheel may exhibit a condition where the heated steering wheel function becomes inoperative and the heated steering wheel module (HSWM) fails an on-demand self-test, but passes the network test. This condition may occur after performing a module programming procedure on some other module. To correct the concern, reprogram thehswm to the latest calibration using IDS release and higher. Calibration files may also be obtained at Use applicable 12651D labor ops from Secton 10 of the SLTS manual and use causal part 14B561 for reprogram. EFFECTIVE DATE: 10-JULY Various Vehicles - Cruise Control Speed Setting Display May Not MatchSpeedometer Some Fusion, Taurus, Explorer, Edge, Flex, Lincoln MKS, MKX and Lincoln MKT, vehicles may exhibit a cruise control speed that does not match the speedometer speed. The Instrument Panel Cluster (IPC) provides a tolerance which allows the speedometer gauge to display between 3% lower and 7% higher than the actual vehicle speed. This means that with an actual vehicle speed of 96 kmh (60 mph), the speedometer may indicate between93 kmh (58 mph) and 103 kmh (64 mph), which is normal. Refer to Workshop Manual (WSM), Section Description and Operation, Instrument Panel Cluster (IPC). If you are outside of this tolerance range, refer to the WSM for normal diagnosis. EFFECTIVE DATE: 08-DECEMBER-2014 G Ambient Air Temperature (AAT) Sensor This article supersedes GSB G to update the first page. This GSB provides information on the AAT sensor temperature sensing logic and diagnostics for inaccurate readings of outside air temperature

3 Page 3 of 5 G Adaptive Cruise Control & Collision Warning Radar Alignment Process Information on set up and completion steps for proper horizontal alignment of the cruise control module radar sensor ELECTRICAL WARNING INDICATORS (206000) Various Vehicles -No Start -Illuminated MIL And Diagnostic Trouble Code (DTC) P161A After Powertrain Control Module (PCM) Replacement Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body -Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedurewill transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section Missing or lost keys are not warrantable. EFFECTIVE DATE: 02-NOVEMBER Integrated Diagnostic System (IDS) Session File Upload Request When Replacing APowertrain Control Module (PCM) Ford Motor Company engineering uses Integrated Diagnostic System(IDS) session file data provided by Dealer technicians to improve Powertrain Control/Emissions Diagnosis (PCED) diagnostic routines. Engineering is requesting that Dealer technicians save and upload IDS session file data when performing vehicle diagnosticroutines that lead to PCM replacement in order to continually improve vehicle diagnostics and product quality. Please review the How to Send an IDS Session File Containing Recordings Job Aid on the Professional Technician Society (PTS) under Service Tips for further information on uploading vehicle sessions. This process is quick and easy to perform and will greatly assist engineering in the improvement of current and future diagnostic procedures. EFFECTIVE DATE: 23-JUNE-2015 TECHNICAL SERVICE BULLETINS MKX And Edge/Explorer/MKT/Flex/MKS/Taurus-Push Button Start-Shift To Park Or Transmission Not in Park Message-Discharged Battery/Unable To Remove Key Some MKX And Edge/Explorer/MKT/Flex/MKS/Taurus built with afloor shift selector lever and push button start models may exhibit a Shift To Park message, Transmission Not In Park message displayed while the shifter is inpark position, or unable to remove the integrated keyhead transmitter (IKT), ora discharged battery due to the Shift to Park light remaining illuminated. Follow the Service Procedure steps to correct the condition MKT and MKS - Adaptive Drive Malfunction Message In The Instrument Cluster With Possible DTCs C110D And/Or C110C - Built On Or Before 5/4/2015 Some MKT and MKS vehicles built on or before 5/4/2015 may exhibit an Adaptive Drive Malfunction message in the instrument cluster with possible diagnostic trouble codes (DTCs) C110D and/or C110C. Follow the Service Procedure Steps to correct the condition. G Permanent DTC Overview This Bulletin Provide An Overview Of What A Permanent Diagnostic Trouble Code (DTC) Is And How They Are Displayed On The Integrated Diagnostic System (IDS). G Adaptive Cruise Control & Collision Warning Radar Alignment Process Information on set up and completion steps for proper horizontal alignment of the cruise control module radar sensor G

4 Page 4 of 5 Multiple Vehicles - No PCM/Network Communication Information in this bulletin is intended to assist in addressing CAN network No Communication related concerns. G Various 2013 and newer vehicles - Supplemental Restraints System (SRS) Air Bag Squib Connector GSB Information, location and proper connection of the supplemental restraints system (SRS) squib connectors used on various 2013 and newer vehicles. G Multiple Vehicles - Tire Pressure Monitor System (TPMS) General Service Bulletin (GSB) Information on TPMS identification, Ford versus non-ford sensors, along with warrantable versus non-warrantable issues. ELECTRICAL INSTRUMENTATION (204000) Various Vehicles - Ambient Air Temperature Sensor (AAT) Pinpoint TestUpdate In Workshop Manual (WSM) Section EFFECTIVE DATE: 31-JANUARY Various Vehicles - Ambient Air Temperature Sensor (AAT) Pinpoint TestFA And FB Updated EFFECTIVE DATE: 20-JULY Vehicle No Start After Instrument Cluster Replacement Due to Proper Programmable Module Installation (PMI) Programming Not Being Performed. Some Vehicles will exhibit a no start condition after instrument cluster replacement due to proper Programmable Module Installation (PMI) not being performed. Instrument clusters with a Passive Anti-Theft System (PATS) are sent to the dealer with PATS configured to factory As Built specifications. Therefore PMI is required to properly configure the vehicle s PCM to the new instrument cluster at time of installation. Failure to perform the PMI programming can result in a no start condition after installation. Refer to Workshop Manual section under General Procedures for proper PMI instructions. EFFECTIVE DATE: 25-FEBRUARY Various Vehicles - Instrument Cluster Lens Or Masks Available For Various Vehicles the Instrument Cluster lens, base part number 10887, or mask, base part number 10890, are now available should the Instrument Cluster plastic lens become discolored, scratched, blurred, cracked, or other cosmetic concerns that do not affect the operation of the Instrument Cluster. Refer to section of the appropriate WSM for Instrument Cluster lens or mask removal and installation procedure. Refer to the Warranty and Policy Manual for appropriate coverage. EFFECTIVE DATE: 09-APRIL Various Vehicles - Cruise Control Speed Setting Display May Not MatchSpeedometer EFFECTIVE DATE: 08-DECEMBER Edge, MKX, FLEX, MKT, MKS / Explorer, Taurus - Trip Information Display 2014 Edge, MKX, Flex, MKT, MKS and Explorer, Taurus vehicles the TripInformation Display section of the owner's guide for Trip 1 and 2 defines a selection of standard and enhanced trip display. The selection between standard andenhanced was removed starting in 2014 model year, and all information display trip menus for all levels of clusters are enhanced displays. EFFECTIVE DATE: 10-SEPTEMBER MULTIPLE VEHICLE LINES - DIAGNOSTIC PRACTICE OF MODULE SWAPPING OR LIKE VEHICLE ORDERING IS NOT RECOMMENDED FOR VEHICLES SWAPPING A MODULE FROM A DONOR VEHICLE FOR DIAGNOSIS PURPOSES WILL CAUSE ERRORS AND IS THEREFORE NOT RECOMMENDED. ORDERING A REPLACEMENTMODULE USING A VIN FROM A DIFFERENT VEHICLE IS ALSO NOT RECOMMENDED. TODAY MANYMODULES ARE SPECIFIC TO A VEHICLE/VIN AND HARDWARE VARIATIONS BETWEEN MODULES CAN AND DO EXIST. SWAPPING A MODULE FROM A DONOR VEHICLE OR ORDERING A MODULE USING A DIFFERENT VEHICLE/VIN CAN CAUSE INEFFECTIVE REPAIRS AND ADDITIONAL VEHICLE DOWN TIME. PLEASE ENSURE ALL APPROPRIATE WORKSHOP MANUAL PROCEDURES ARE FOLLOWEDWHEN DIAGNOSING THE CONDITION PRESENTED PRIOR TO ALL MODULE REPLACEMENTS AND ONLY ORDER MODULES USING THE CONCERN VEHICLE VIN. EFFECTIVE DATE: 01-SEPTEMBER-2014 TECHNICAL SERVICE BULLETINS MKX And Edge/Explorer/MKT/Flex/MKS/Taurus-Push Button Start-Shift To Park Or Transmission Not in Park Message-Discharged

5 Page 5 of 5 Battery/Unable To Remove Key Some MKX And Edge/Explorer/MKT/Flex/MKS/Taurus built with afloor shift selector lever and push button start models may exhibit a Shift To Park message, Transmission Not In Park message displayed while the shifter is inpark position, or unable to remove the integrated keyhead transmitter (IKT), ora discharged battery due to the Shift to Park light remaining illuminated. Follow the Service Procedure steps to correct the condition MKT and MKS - Adaptive Drive Malfunction Message In The Instrument Cluster With Possible DTCs C110D And/Or C110C - Built On Or Before 5/4/2015 Some MKT and MKS vehicles built on or before 5/4/2015 may exhibit an Adaptive Drive Malfunction message in the instrument cluster with possible diagnostic trouble codes (DTCs) C110D and/or C110C. Follow the Service Procedure Steps to correct the condition. G Ambient Air Temperature (AAT) Sensor This article supersedes GSB G to update the first page. This GSB provides information on the AAT sensor temperature sensing logic and diagnostics for inaccurate readings of outside air temperature G LVDS and USB Cable Tester General Service Bulletin Information on the LVDS and USB cable tester. G Various Vehicles - Instrument Panel Cluster Mask / Lens Warranty GSB provides information on warrantable vs non-warrantable conditions along with proper cleaning procedures and how to order replacement displays. G Multiple Vehicles - Instrument Panel Cluster Mask / Lens Warrantable Versus Non-Warrantable Conditions Information on warrantable vs non-warrantable conditions along with proper cleaning procedures and how to order replacement displays. G Multiple Vehicles - No PCM/Network Communication Information in this bulletin is intended to assist in addressing CAN network No Communication related concerns. ELECTRICAL CHARGING SYSTEM (203100) THERE ARE NO SSMS FOR SYMPTOM ENTERED G Volt Battery Charging and Testing Quick Reference Guide- Information on battery types, proper charging & testing procedures along with proper battery maintenance and storage. Copyright Ford Motor Company. All rights reserved.

Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan Ford Customer Service Division

Michael A. Berardi Ford Motor Company Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division TO: All U.S. Ford and Lincoln Dealers August 26, 2014