CONTENTS. Operating Manual Warranty card provided separately HCP-10100A SAFETY PRECAUTIONS 1 MAIN FEATURES 4 COMPONENTS & DESCRIPTION 5

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1 HCP-10100A Thank you for purchasing the inada chair SOGNO. We hope the inada chair SOGNO will be a valued partner in your daily health preservation for many years to come. CONTENTS SAFETY PRECAUTIONS 1 MAIN FEATURES 4 COMPONENTS & DESCRIPTION 5 BEFORE USE 9 POSITION ADJUSTMENT FOR THE CHAIR 11 AFTER USE 14 MASSAGE PROGRAMS & SELECTION 15 PRESET PROGRAMS 17 MANUAL SELECTION MODE 19 TROUBLESHOOTING 23 FAQ 25 CARE AND STORAGE 26 CUSTOMER SERVICE AND WARRANTY 27 REGULAR MAINTENANCE FOR SAFETY 27 SPECIFICATIONS 28 Operating Manual Warranty card provided separately Please read this Operating Manual before use. Keep this manual nearby so that you can refer to it anytime.

2 SAFETY PRECAUTIONS SAFETY PRECAUTIONS Be sure that you have read these SAFETY PRECAUTIONS thoroughly before using your inada chair SOGNO for the first time. The Operating Manual contains important information about how to use the chair safely and correctly, avoiding possible damage to property or injury to persons using the chair and others. The Symbols shown below are used throughout the Operating Manual to highlight important safety instructions. Please adhere to all precautions. Descriptions of each component can be found on pages 5-8. Display s This action could result in serious injury or death. This action could result in personal injury or damage to property. Types of Symbols and Description Prohibited (The symbol on the left means Do not disassemble. ) Required Action (The symbol on the left means Unplug the chair. ) Remember to keep this Operating Manual in an easily accessible place. Safety Precautions: Installation Prohibited Do not install the chair in an area of high humidity, such as a bathroom or sauna. Could result in electric shock or damage to the chair. Safety Precautions: Before Use Prohibited Required Action Prohibited Required Action Only install on a flat, level surface. Chair could tip over accidentally if placed on an uneven surface. Space Requirements This product must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current in order to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. Improper connection of the equipment-grounding conductor can result in the risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product if it will not fit the outlet; have a proper outlet installed by a qualified electrician. This product is for use on a nominal AC 120 V circuit and has a grounding plug that looks like the plug illustrated in the figure to the right. Make sure that the product is connected to an outlet having the same configuration as the plug. No adapter should be used with this product. The following persons must not use this massage chair: Persons who have been instructed by a doctor to avoid massage therapy. Ex. Thrombosis, severe aneurism, acute varicosity, or dermatitis and/or skin infection including inflammation of the typodermis. Persons with suspected acute neck sprain (whiplash injury) Persons with any of the following conditions should seek medical advice before using the chair. Serious heart conditions Sensory impairment caused by serious peripheral circulatory disorders due to diabetes and other diseases Osteoporosis, spinal fractures, acute pain and/or symptoms thereof Persons being treated for personal injuries High fever (100 F or higher) Ex. Strong acute inflammation illness caused by fatigue, chills, blood pressure fluctuation, or asthenia Persons in the early stage of pregnancy, or immediately after giving birth Persons who have electronic medical device(s) easily susceptible to electromagnetic interference Ex. pacemaker Abnormal or curved spine Persons planning to use the chair for treatment or for rehabilitation purposes Persons with malignant tumor(s) Persons under bed rest orders Persons with acute gastro-intestinal complaints or ailments such as gastritis, enteritis, or hepatitis Persons under a doctor's care, or those experiencing unusual physical discomfort Joint dysfunction due to rheumatism, gout, or other diseases Persons with symptoms such as qualm, dizziness, or tinnitus Inflammation due to sprain or torn muscles Persons with thecitis or suspected thecitis Elderly people and persons with weak bones, even if they have no particular disease, should seek medical advice before using the chair. If your condition does not improve after use, consult a doctor or specialist. Do not drop or insert any object into any opening. To disconnect, switch all controls to the off position, then remove plug from outlet. Do not use the chair with anything other than an AC 120 V power source. May result in fire or electric shock. Do not use with any type of transformer device. May result in damage to the product or electric shock. Do not use if the power cord or plug(s) is damaged, or if the wall outlet is loose. May result in electric shock, short circuit, or combustion. Before each use, check for holes or tears in the cover of the back pad. Also, check the other parts for tearing. Stop using the chair immediately if you find even the smallest tear. Unplug the chair and contact the vendor for assistance. Using the chair with holes or tears in the covering could result in injury or electric shock. Do not operate under blanket or pillow. May result in burns, fire, electric shock, or injury to persons. Do not use outdoors. May result in burns, fire, electric shock, or injury to persons. Do not operate where aerosol (spray) products are being used or where oxygen is being administered. May result in burns, fire, electric sock, or injury to persons. Safety Precautions: Before Use 1 2 Required Action Prohibited Before plugging the power cord into the wall outlet, make sure that the main POWER switch is set to OFF. May result in damage to the product or electric shock. Make sure that the plugs on the power cord are inserted fully into the cord connector and the wall outlet. May result in electric shock, short circuit, or combustion. Before using the chair for the first time, turn on all the switches in order as indicated in this manual to check that the chair is operating properly. Before using, raise the reclining seat back to its fully upright position. Then recline the seat back slowly to the most comfortable position, remembering to start off with a lighter massage. Starting with a deep massage can result in injury. Elderly people and persons with weak bones should be especially careful when selecting massage intensity. When sitting down in the chair, do so slowly, ensuring that the spinal rollers are in the correct position at either side of the spine. The backbone should lie comfortably between the rollers without having to turn or twist the body. Do not sit, stand, or lean on the leg rest unless you are sitting in the chair or getting up from the chair. Personal injury or damage to the chair may result if the chair tips over. If you will be using the chair after it has not been used for a long time, first read this Operating Manual again thoroughly and check if the chair operates properly. Do not use the product in any way not prescribed by the Operating Manual. Do not use the product together with any other therapeutic device or with an electric blanket. May result in injury or have a negative effect on health. Do not move the product while someone is in it. Accident or injury may result if the product tips over. Do not sit down on the chair with the leg rest raised. Any sudden heavyweight on the leg rest could cause damage to the mechanism. Or, accident or injury may result if the chair tips over. Do not use with anything other than the accessories supplied with this product. Safety Precautions: During Use Prohibited Required Action Prohibited Do not wrap the power cords or the remote control cord around your body, or place the product on top of either cord. Do not scratch, tear, treat, unduly twist, stretch, or bend the power cord or the remote control cord. The cords may fray or tear, resulting in fire or electric shock. Do not spill water and/or other liquids on the chair or remote control. May result in electric shock, short circuit, or combustion. Do not use the chair while the body is wet, or with wet hands. Could result in electric shock or damage to the chair. Children should not use the chair. It is advisable to keep children and pets away from the chair (especially from behind the reclining seat back or under the leg rest). Children aged 14 years or over should use only the Youth Program. In such a case, an adult must attend the child. Could result in accident or injury. Do not use if the covering is torn. If it is, unplug the power cord from the wall outlet. Could result in accident, injury, or electric shock. Contact the vendor for repairs. Be careful not to get hands, feet, or objects caught between the units of the leg rest or between the leg rest and the chair. Be careful not to get hands or objects caught between the units of the armrest or between the armrest and the chair. Accident, personal injury, or damage to the chair may result if hands, feet, or objects are caught. Do not release hands suddenly while lifting the leg rest by hand. Make sure no one, especially children or pets, is in the way when lowering the reclining seat back or lowering the leg rest down. Be careful that people and/or objects are not caught behind the seat back or under the leg rest. Do not use the chair unclothed. Do not use the chair for purposes other than massage, or other than the ordinary uses of a chair. Could result in accident or injury. Do not use the chair to massage the head, chest, stomach, and/or joints (knees, elbows). Do not place hands, feet, or arms in between the rollers. May result in nausea or injury. Place a soft towel behind your neck if you want to avoid intense stimulation of the area. Do not place hands or feet into the roller tracks, into the space between the seat back and the seat or into the moving parts. Do not sit wearing hard objects, such as hair accessories, necklace, watch, bracelet, or ring. May result in personal injury. Do not place anything other than legs and feet on the leg rest. May result in personal injury. Do not place anything other than upper arms and forearms in the Upper-Arm and Forearm Units. Do not place anything other than shoulders against the Shoulder Massage Unit. May result in personal injury. Do not operate the massage chair or leave it operating when there is no one in it. Could result in accident or injury. SAFETY PRECAUTIONS

3 SAFETY PRECAUTIONS MAIN FEATURES Safety Precautions: During Use Main Features SAFETY PRECAUTIONS Required Action Unplug the chair In an emergency, or if there is any sudden malfunction, push the STOP button on the remote control to make the chair stop immediately. If you begin to experience marked pain or other unusual physical discomfort while using the product, seek medical advice immediately and discontinue use of the product. If you feel the massage is too strong, reduce the stimulation according to this Operating Manual. If this solution does not work, stop using and contact the vendor. May result in injury if you continue use with high stimulation under such circumstances. Make sure to keep the back pad in place during massage. Do not use the chair without the back pad. May result in personal injury. Do not fall asleep in the chair during a massage. May result in personal injury. Keep massage sessions to no more than 15 minutes in length. Area Specific Massage of any particular area on the body to no more than 5 minutes. Continual use for extended periods of time can result in over-stimulation, which could cause the opposite of the desired effect, or even injury. Set 30 minutes in total for reference per day and observe appropriate intervals between massage sessions. * For children aged 14 years or over, use only the Youth Program and only one session per day. If your leg or foot comes out of the leg rest during the massage, do not try to force it back in. Undue force may result in damage to the mechanism. If your arm comes out of the Upper-Arm Unit or Forearm Unit during the massage, do not try to force it back in. Undue force may result in damage to the mechanism.. If there is a power outage or the possibility of a power outage, stop the chair immediately and set the main POWER switch to OFF. Unplug the chair from the wall outlet. Accident or injury may result if the chair is still in operating mode when the power resumes. If there is a threat of lightning, stop the chair immediately and set the main POWER switch to OFF. Unplug the chair from the wall outlet. If the chair does not start, or if there is any type of malfunction, to prevent accidents it is best to stop the chair immediately and set the main POWER switch to OFF. Unplug the chair from the wall outlet. Contact the vendor for assistance regarding repairs or maintenance. Electric shock or fire caused by a short circuit may result if the chair is left plugged in under such circumstances. Safety Precautions: After Use or When Not in Use From your palms to soles Full-Body Massage Function Ideal relaxation. Made possible with various modern technologies working together for the Full-Body Massage Function. The Shoulder Massage Unit and the Upper-Arm and Forearm Units function to wrap and give a gentle massage from your shoulders to palms. For massaging of your back, buttocks, and calves, variable massage techniques and unique programming make for a sensation close to human touch. The length of the leg rest is adjusted with springs to fit the length of your legs, which enables the leg rest to give a gentle massage to your feet and legs from any angle. Optical sensors enable the Automatic Shiatsu Point Locator Function This automatically locates Shiatsu points, which vary from person to person, before starting a massage, allowing for an effective massage that tailors itself to your size and shape. With state-of-the-art technology Various Course Functions Healthcare programs and Well-Being programs that allow you to select the optimal program according to your purpose and Manual Selection mode that accommodates your particular needs are provided. Vibration Massage Function The vibration mechanism is located in the chair back. The soothing vibrations provide a relaxing massage. DreamWave Function The air cushion on the seat offers DreamWave operation. Full-Body Stretch Function The Full-Body Stretch Function is a combination of curving your upper body backward with reclining of the seat back and twisting with the air cushions provided with the seat. MAIN FEATURES Required Action Unplug the chair Be sure to set the main POWER switch to OFF after every use and to unplug the chair from the wall outlet. Accident or injury may result if children or pets play with the product. After using the chair, be sure to return the reclining seat back to its upright position and lower the leg rest to its lowest position. Wipe the product off after every use, and store it in a place free of excess humidity. Do not place any object on the seat, reclining seat back, or leg rest. Do not pull on the power cord to unplug the product from the wall outlet; make sure to grasp the plug firmly when unplugging. May result in electric shock or fire caused by short-circuiting. When cleaning or caring for the product, make sure to unplug the product from the wall outlet first. Do not plug or unplug the power cord with wet hands. If you will not be using the product for some time, be sure to unplug it from the wall outlet. Insulation degradation by dirt or moisture may occur and cause electric shock, or fire caused by short-circuiting may result. Others Precautions Prohibited Do not disassemble Do not stand on the chair. Do not sit on any part of the chair other than the seat. Personal injury or damage to the chair may result if the chair tips over. Do not stand on the control box and/or place any object on it. Do not remodel the chair. Anyone other than an authorized service person must not repair or disassemble. Contact the vendor. For safety reasons, if the power cord is damaged, contact the vendor for replacement. Do not remodel the chair. May result in fire, electric shock, or injury. If you lend, sell, or otherwise transfer the chair to another party, make sure to include this Operating Manual. Easy-to-read massage guide Remote Control Display Panel The remote control features a clear, easy-to-read display panel that enables you to monitor your massage. The display guides you through each step of your massage, displaying information about each massage action. Easy to adjust to the most comfortable position Automatic Reclining Function The seat back can be reclined to any angle between approx. 120 and 165 from the floor. The angle of the leg rest can be adjusted by approx. 90 according to your preference. Benefits Youth Program Setting To enable a low-stimulation massage for children aged 14 years or over, the adjustable range of the roller shoulder positions during an Automatic Shiatsu Point Locator operation has been extended to lower positions. As a therapeutic massage device in the general households, the inada chair SOGNO provides the following benefits: Relaxes muscles Relives minor muscle aches and pains Required Action Note Before discarding the product or any of its accessories, consult your municipal government about the proper disposal method. 3 4

4 COMPONENTS & DESCRIPTION Chair Shoulder Massage Unit Back Pad Upper-Arm Units COMPONENTS & DESCRIPTION Rollers (Storage roller positions are inside the upper part of the seat back.) Armrests Belt for the Shoulder Massage Unit A weight for adjusting the position of the Shoulder Massage Unit is housed inside. Reclining Seat Back COMPONENTS & DESCRIPTION Forearm Units Seat Reclining Safety Mechanism Remote Control Leg Rest Calf Unit Foot Unit Plug Control Box Cord Connector Wheel Leg Pocket for the Remote Control Power Cord Main POWER Switch Power Connector Child Safety Lock 5 6

5 COMPONENTS & DESCRIPTION Remote Control Remote Control Display COMPONENTS & DESCRIPTION Remote Control Display Information, such as massage action descriptions, status of progress, and the intensity and speed of the massage in progress, is displayed with both characters and symbols. (See next page.) Preset Programs For selecting a program with the corresponding course name ROLLER Buttons During Preset Programs, roller shoulder positions can be adjusted using [ ] and [ ] immediately after the Shiatsu points are located. In Manual Selection Mode, roller positions can be adjusted using [ ] and [ ]. AIR INTENSITY Button For adjusting the intensity of air pressure in 3 settings (high, medium, and low) during Preset Programs. STOP Button Use this button to shut the chair off immediately in an emergency or if there is a malfunction during operation of the chair. The rollers will stop immediately. Information, such as massage action descriptions, status of progress, and the intensity and speed of the massage in progress, is displayed with both characters and symbols. Characters and symbols on the display move from right to left. Example: While the Shiatsu Point Locator sensors are being activated, the display shows the following text: "Locating Shiatsu Points..." Remote Control Display Remote Control/Inside the Panel Speed Button For adjusting the roller speed in three steps during Kneading, Tapping 1, and Kneading & Tapping. COMPONENTS & DESCRIPTION AIR OFF Button For canceling air massage during Preset Programs, use this button. VIBE OFF Button For canceling vibration operation during Preset Programs, use this button. POWER Button For turning the remote control power ON or OFF. Pushing the POWER button while the chair is activated causes the rollers to return to their storage positions before the chair is shut off. The button is lit in green while the power to the remote control is on, in orange while the power is off, and in red while the chair is stopped in an emergency. Basic Operation Buttons Width Button For adjusting the width of the rollers in three steps. Rolling Button You can select from between Full and Partial Rolling. Back Vibe Button For back vibration operation. * The intensity of vibration can be adjusted in two steps (high and low). MUTE Button For turning the speaker of the remote control ON or OFF. LEG REST Buttons Use [ ] and [ ] to adjust the angle of the leg rest. RECLINE Buttons Use [ ] and [ ] to adjust the angle of the reclining seat back. Air Massage Buttons You can select from among [Shoulder], [Arm], [Seat], and [Foot]. * The intensity of air massage can be adjusted in three steps (high, medium, and low). Do not spill water and/or other liquids on the remote control. Do not handle the remote control with wet hands. Do not sit on the remote control. Do not drop or step on the remote control. Do not pull the remote control cord forcibly. Do not use pointed or hard objects to push the buttons or display on the remote control. May result in damage to the remote control. 7 8

6 BEFORE USE This product is shipped with the reclining seat back in its fully reclined position and with the armrests and leg rest removed. Before use, be sure to attach the armrests and leg rest (refer to the insertion sheet attached) then raise the seat back to its upright position. Do not expose the chair to sudden bursts of heat. If the room where the chair is to be used is cold, turn the heat up slowly. If the chair is moved from a cold place into a heated room, wait one hour before using the chair. Condensation could occur in the moving parts of the product, which may compromise performance. Checking the Seat Cover Check for holes or tears in the back pad and other parts. Check also that the zippers located at both sides of the back pad are securely zipped. Lift the Shoulder Massage Unit up to check for holes or tears in the cover of the back pad. Shoulder Massage Unit Back Pad Installation Allow for at least 26 inch. clearance behind the chair and 16 inch. in front of the chair when installing, so as to be able to recline the seat back fully without obstruction. Zipper BEFORE USE Do not install the chair in an area of high humidity, such as a bathroom or sauna. Only install on a flat, level surface. Do not use in areas of high debris or dust content. Do not use where ambient temperature is 104 F or over. Do not install the chair where it can come into contact with direct heat, such as direct sunlight or a radiator. To avoid damaging floor surfaces and to cut down on the noise of the chair, it may be better to install the chair on a carpeted surface or to lay a piece of carpet under the chair. (Do not use electric blanket.) The product is very heavy, so please be careful when unloading it so as not to damage floor surfaces. Install the chair at least 40 inch. away from TVs, radios, and/or other audio or video equipment. Noise from these devices can cause problems. The load to the floor per 0.16 in 2 is approximately 5.5 lbs. with a person weighing 220 lbs. sitting on the chair. Main Power Connection At least 16 inch. At least 26 inch. How To Move Check that the zipper is securely zipped. Before each use, check for holes or tears in the cover of the back pad. Also, check the other parts for tearing. Stop using the chair immediately if you find even the smallest tear. Unplug the chair and contact the vendor for assistance. First, raise the reclining seat back and set the main POWER switch to OFF. Then unplug the power cord from the outlet. Grip the lower parts of the both armrests, as illustrated, lift the chair, and move. BEFORE USE Plug the power cord into the cord connector located at the back of the chair first. Then plug the other end into the wall outlet. Set the main POWER switch located at the back of the chair to ON. A text message should appear on the remote control display screen. *If the main POWER switch is turned on while the rollers are stopped in the middle of the movement, they will automatically return to their storage position (upper part of the reclining seat) then stop. The seat will also move for adjustment of the initial position then stop. Do not use with any type of transformer device. May result in damage to the product or electric shock. Before plugging the power cord into the wall outlet, make sure that the main POWER switch is set to OFF. Make sure that the plugs on the power cord are inserted fully into the cord connector and the wall outlet. Before using the chair for the first time, turn on all the switches in order as indicated in this manual to check that the chair is operating properly. Do not move the product while someone is in it. During moving, be fully careful not to pinch your feet. How to Use the Child Safety Lock Insert the Child Safety Lock key into the keyhole located at the back of the chair then turn the key counterclockwise 90 to lock the chair. During Child Safety Lock, "Child Safety Lock ON" is displayed on the remote control display. Even during Child Safety Lock, you can perform the following operations: Raising the reclining seat back, lowering the leg rest, and emergency stop. To unlock, turn the key clockwise 90. Enabled Turn counterclockwise 90. Turn clockwise 90. Disabled 9 10

7 POSITION ADJUSTMENT POSITION ADJUSTMENT How to Sit When the chair is off, the rollers are normally drawn back into the left and right sides of the upper part of the seat back (Storage Position). For safety reasons, first check the positions of the rollers. If they are in any position other than storage positions, set the main POWER switch to ON before sitting down to allow the rollers to return to their storage position. When you finish checking, sit down slowly in the center of the seat. Do not sit down on the chair with the leg rest raised. Any sudden heavyweight on the leg rest could cause damage to the mechanism. Or, accident or injury may result if the chair tips over. Before using, raise the reclining seat back to its fully upright position. Then recline the seat back slowly to the most comfortable position, remembering to start off with a lighter massage. How to Use the Reclining Seat Back To raise the reclining seat back: Press and hold the RECLINE [ ] button on the remote control. Release the button when the seat back RECLINE reaches your desired position. If the button is kept pressed, the seat back will be raised to its fully upright position and stop. To lower the reclining seat back: Press and hold the RECLINE [ ] button on the remote control. Release the button when the seat back reaches your desired position. If the button is kept pressed, the seat back will be reclined to its lowest position and stop. The leg rest is raised in conjunction with the movement of the reclining seat back. As soon as reclining of the seat back stops, the leg rest also stops. If the main POWER switch at the back of the chair is set to ON, the reclining angle of the seat back can be adjusted. How to Use the Leg Rest Make sure no one, especially children or pets, is in the way when lowering the reclining seat back. Be careful not to stand or place any object behind the seat. To raise the leg rest: Press and hold the LEG REST [ ] button on the remote control. Release when you reach the desired leg rest position. The leg rest is stopped. To lower the leg rest: Press and hold the LEG REST [ ] button on the remote control. Release when you reach the desired leg rest position. The leg rest is stopped. If the main POWER switch at the back of the chair is set to ON, the angle of the leg rest can be adjusted. Make sure no one, especially children or pets, is in the way when lowering the leg rest. Be careful that people and/or objects are not caught under the leg rest. Do not release hands suddenly while lifting the leg rest by hand. LEG REST How to Use the Shoulder Massage Unit Place the Shoulder Massage Unit in a proper position. If it is not placed properly, the Automatic Shiatsu Point Locator may not function properly. To raise the unit: Push up the headrest of the Shoulder Massage Unit. To pull down the unit: Pull down the lower parts of the Shoulder Massage Unit. Proper Position of the Shoulder Massage Unit Position both ends of the Shoulder Massage Unit on your shoulders. How to Use the Chair Without the Shoulder Massage Unit You can have your shoulders massaged by the rollers and not by the Shoulder Massage Unit, by securing the Shoulder Massage Unit at the upper part of the seat back. Flip the side of the Shoulder Massage Unit over, as illustrated. The lock belts for the Shoulder Massage Unit are initially positioned at the rear of the Shoulder Massage Unit. * The lock belts are located at the both sides of the unit. Pull out the belts on both sides. Move the Shoulder Massage Unit upward to the upper part of the seat back. Fasten the buttons located at the rear of Sit on the chair, the both sides of the back pad to the holes as illustrated, and of the belts. start a massage. How to Use the Shiatsu Pads for Shoulders The Shiatsu Pads for Shoulders (light) are placed inside the Shoulder Massage Unit. If you feel that the massage given by the Shoulder Massage Unit is too light, replace it with the Shiatsu pads (strong). If you feel that the massage is too strong, remove the Shiatsu pads. POSITION ADJUSTMENT Do not place anything other than legs and feet on the leg rest. Shiatsu Pad for Shoulders (light) Shiatsu Pad for Shoulders (strong) R Shiatsu Pad for Shoulders (strong) L Disengage the Velcro at the rear of the cover of the shoulder massage section, turn the cover over, then attach the Shiatsu pads at any place where the Velcro is provided, according to your preference. * For easy replacement of the Shiatsu pads, raise and place the Shoulder Massage Unit at the upper part of the seat back. The Shiatsu Pads for Shoulders (strong) L and R are symmetrical opposites. Use Pad L for the left shoulder and Pad R for the right shoulder. Velcro Velcro 11 12

8 POSITION ADJUSTMENT How to Use the Buffer Pads Speaker on the Remote Control There is a buffer pad (thin) located at the rear of the back pad that helps absorb some of the roller stimulation. Remove the buffer pad if you feel that the massage is too light. Replace with a thicker accessory buffer pad if too strong. Back Pad Back Pad Back Pad The sound from the speaker can be muted or reactivated with the MUTE button behind the panel of the remote control. While the sound is muted, the symbol shown on the right is displayed on the display of the remote control. Button Indication Zipper Velcro Buffer Pad POSITION ADJUSTMENT Unzip the zipper located at one side of the back pad. * The zippers are provided on the both sides. Disengage the Velcro located at the rear of the back pad. Replace the buffer pad. * You can access the buffer pad at the rear of the back pad from either side. Before use, check that the zippers located at both sides of the back pad are securely zipped. How to Use the Upper-Arm/Forearm Units Place your arms in the Upper-Arm and Forearm Units, as illustrated. Be careful not to place your elbows where the air cushions are. * Be careful not to place your elbows where the air cushions are. AFTER USE Be sure to set the main POWER switch to OFF after every use and to unplug the chair from the wall outlet. Accident or injury may result if children or pets play with the product. After using the chair, be sure to return the reclining seat back to the upright position and lower the leg rest to its lowest position. Wipe the product off after every use, and store it in a place free of excess humidity. Do not pull on the power cord to unplug the product from the wall outlet; make sure to grasp the plug firmly when unplugging. If you will not be using the product for some time, be sure to unplug it from the wall outlet. AFTER USE The spring mechanism of the Upper-Arm and Forearm Units enable them to stretch out by 4 at maximum so that they can fit the body type of the user

9 MASSAGE PROGRAMS & SELECTION 1 Full Body For a comprehensive full-body Healthcare massage. This program is recommended for persons who feel fatigue or lack of energy. 2 Full Body Air PRESET PROGRAMS HEALTHCARE PROGRAMS For a comprehensive full-body massage focused on air massage. This program is recommended for persons who prefer softer massage. The Preset Programs provide massages to meet your desired purpose and application according to the preset menus. For relaxation of muscles 3 Youth A program for young people. This program is recommended for persons who prefer softer massage or for children aged 14 years or over. MASSAGE PROGRAMS & SELECTION Massage Courses MANUAL SELECTION MODE You can combine your favorite massage types. You can also adjust the speed, intensity, and roller positions. WELL-BEING PROGRAMS For refreshing or relaxing 4 Quick This program provides a quick massage to refresh the entire body. 5 Morning For morning massage. This program is recommended for persons who have a bad morning or who have not recovered from their fatigue. 6 Night For night massage. It is recommended to use this before going to bed. 7 Stretch MASSAGE PROGRAMS & SELECTION For stretching operations. This course is focused on curving and twisting motions. 8 DreamWave For a DreamWave massage. This program is recommended for persons who need relaxation. The duration of each course varies depending on height, body type, reclining angle, and other factors related to the user

10 PRESET PROGRAMS Preset Programs Eight automatic programs provide massages to relieve or soothe fatigue. With the Preset Program buttons, you can choose your favorite program, which gives you a massage according to preset menus. Various Adjustments Press the POWER button. If no selection is made within 5 minutes, the power is automatically shut off. PRESET PROGRAMS AIR INTENSITY Button For adjusting the intensity of air pressure in 3 settings (high, medium, and low) during Preset Programs, use [+] or [-]. The intensity of air massage is initially set to Medium. (The intensity of air massage for the Youth Program is initially set to Low.) * If the program is changed, the intensity of air massage is reset to its initial setting (MED). AIR OFF Button For canceling air massage during Preset Programs, use this button. * Air massage cannot be canceled for the programs that include stretch or DreamWave motions or during Full-Body Air Focus Program. VIBE OFF Button The vibration function included in a program can be canceled with the VIBE OFF button, according to your preference. To reactivate the vibration function, press the VIBE OFF button again. Air Massage Buttons The intensity of air massage can be adjusted by area. Each time the button located behind the panel of the remote control is pressed, the intensity changes in the order of High, air massage canceled, Low, then Medium. * Air massage cannot be canceled for the programs that include stretch or DreamWave motions or during Full-Body Air Focus Program. * If the program is changed, the intensity of air massage is reset to its initial setting (MED). Back Vibe Button The intensity of a back vibration operation can be adjusted with the Back Vibe button located behind the panel of the remote control. The intensity of back vibration is initially set to High. (The intensity of the back vibration operation for the Young Program is initially set to Low.) Each time the button is pressed, the intensity changes in the order of vibration canceled, Low, and High. Press the desired button. The selected program will be indicated in the display. * The Automatic Shiatsu Point Locator starts locating Shiatsu points. The Automatic Shiatsu Point Locator is not available during Full-Body Air Program and DreamWave Program. Note For accurate Shiatsu Point location, always sit as far back as possible and place your head on the Shoulder Massage Unit. The ROLLER positions can be adjusted. With the ROLLER buttons, the vertical position of the rollers can be adjusted. If no adjustment is required, do not use these buttons. The program starts. The progress of the program is indicated on the display of the remote control with the program name. PRESET PROGRAMS Changing Courses Before the course in progress finishes, you can change it to another course. After a total duration of 30 minutes, the course in progress stops even if not completed. Switching from One Preset Program in Progress to Another When one Preset Program button is pressed while another Preset Program is in progress, the rollers return to their storage positions, then the selected program starts from Automatic Shiatsu Point Locator operation. Switching from a Preset Program to Manual Selection Mode When one of the buttons for Manual Selection Mode located behind the panel of the remote control is pressed while a Preset Program is in progress, the Preset Program immediately stops, and the selected operation starts with the Automatic Shiatsu Point Locator operation. To select an air massage or back vibration operation, press the POWER button to stop the preset program in progress before the selection. Stopping in the Middle of a Massage Program completed. When the massage program finishes, the rollers return to their storage positions (upper part of the seat back). Then the power to the remote control is shut off. However, reclining of the seat back and angle adjustment of the leg rest are still enabled. To stop mid-massage, press the POWER button. The rollers will return to their storage positions and stop. In an emergency or if there is some malfunction during operation of the chair, press the STOP button. The rollers will stop immediately. After confirming safety, press the POWER button. The rollers will return to their storage positions and stop. If you feel the massage is too strong, reduce the stimulation according to this Operating Manual. If this solution does not work, stop using and contact the vendor. May result in injury if you continue use with high stimulation under such circumstances. Do not place hands or feet into the roller tracks, into the space between the seat back and the seat or into the moving parts. Do not sit wearing hard objects, such as hair accessories, necklace, watch, bracelet, or ring. If your leg or foot comes out of the leg rest during the massage, do not try to force it back in. Keep massage sessions to no more than 15 minutes in length. Area Specific Massage of any particular area on the body to no more than 5 minutes. Continual use for extended periods of time can result in over-stimulation, which could cause the opposite of the desired effect, or even injury. Set 30 minutes in total for reference per day and keep appropriate intervals between each massage session. * For children aged 14 years or over, use only the Youth Program and only one session per day

11 MANUAL SELECTION MODE How to Operate Manual Selection Mode You can combine massaging actions of your choice from among menus to. A circle in the adjustment column means that the particular adjustment can be made in the course of that massage action. Width adjustment is not available if an action for which width adjustment is not available is combined with rolling or back vibration. In the basic and rolling operations, Automatic Shiatsu Point Locator is performed in the same manner as in the Preset Program. Basic Operations Automatic Shiatsu Point Locator is performed in the same manner as in the Preset Program. Once Automatic Shiatsu Point Locator is performed for a basic operation, it will not be performed again if another basic operation is selected. Rolling Automatic Shiatsu Point Locator is performed in the same manner as in the Preset Program. Operation Button Action Indication Width Rolling This performs stretching of the full or partial spine with only up and down movements of the rollers. Each time the button is pressed, Full Rolling, Partial Rolling, or stop can be selected. Full Rolling Partial Rolling Up/ Down * During Partial Rolling, the center position of the range of Partial Rolling can be adjusted. During Full Rolling, upward or downward movement is reversed. * MANUAL SELECTION MODE Operation Button Action Indication Forward/ Reverse Speed Width Up/ Down Intensity This performs kneading type of Kneading massage. Each time the button is pressed, forward direction, reverse direction, or stop can be 3 steps selected. (See page 21.) This performs complex massage similar Human to human touch. Each time the button is pressed, forward Hands direction, reverse direction, or stop can be selected. (See page 21.) Double Kneading Tapping Kneading & Tapping Shiatsu Kneading in the forward and reverse directions at various speeds will be automatically repeated. This performs tapping type of massage. Each time the button is pressed, Type 1, Type 2, or stop can be selected. Kneading and Tapping are simultaneously performed. Each time the button is pressed, forward direction, reverse direction, or stop can be selected. (See page 21.) This performs rhythmical Shiatsu massage. Each time the button is pressed, Shiatsu 1, Shiatsu 2, or stop can be selected. Tapping 1 3 steps Tapping 2 3 steps Shiatsu 1 Shiatsu 2 Vibration This performs back vibration massage. (On or Off of vibration operation is repeated at certain intervals.) Each time the button is pressed, Low, High, or OFF can be selected. Operation Button Indication Width Up/Down Intensity Back Vibration Action For a back vibration operation (The above symbol means that the intensity of vibration is High.) MANUAL SELECTION MODE Air Massage Each time the button is pressed, Low, Medium, High, or OFF can be selected. Operation Button Indication Action Intensity Shoulders Arms Leg Air massage to shoulders (The symbol on the left means that the air level to the shoulders is High.) Air massage to arms (The symbol on the left means that the air level to the arms is Medium.) Air massage to legs (The symbol on the left means that the air level to the legs is Low.) Air massage to buttocks Seat (The symbol on the left means that the air level to the buttocks is High.) 19 20

12 MANUAL SELECTION MODE Various Adjustments How to Operate Manual Selection Mode Change in Forward/Reverse Directions Operation Indication Forward Reverse Action During Kneading, Human Hands, and Kneading & Tapping, each time the button is pressed, forward direction, reverse direction, or stop can be selected. Press the POWER button. When the panel of the remote control is opened, the menus of Manual Selection Mode become available. If no selection is made within 5 minutes, the power is automatically shut off. Press the desired button. * If Kneading, Human Hands, Double Kneading, Kneading & Tapping, Tapping 1/2, Shiatsu 1/2, Full Rolling, or Partial Rolling is selected, the Automatic Shiatsu Point Locator starts locating Shiatsu points. ROLLER Buttons Operation Button Action During Kneading, Human Hands, Double Kneading, Kneading & Tapping, Shiatsu 1/2, Tapping Up/Down 1/2, and Back Vibration, the roller positions can be adjusted with [ ] and [ ]. Massage action starts. The progress of the course is indicated on the display of the remote control with the course name. MANUAL SELECTION MODE * During Partial Rolling, the center position of the range of Partial Rolling can be adjusted. If [ ] or [ ] is pressed during Full Rolling, upward or downward movement is reversed. Speed Buttons Operation Button Indication Action During Kneading, Kneading & Tapping, or Tapping 1, the speed of action can be adjusted in 3 steps. Speed Speed can be adjusted during operation. The symbol on the left means that the speed is set to Low. Changing Courses Switching from Manual Selection Mode to a Preset Program After 15 minutes, the massage operation finishes. The rollers return to their storage positions (upper part of seat back). Then the power to the remote control is shut off. However, reclining of the seat back and angle adjustment of the leg rest are still enabled. When one of the Preset Program buttons is pressed during Manual Selection Mode, the rollers return to their storage positions, then the selected Preset Program starts from Automatic Shiatsu Point Locator operation. After a total duration of 30 minutes, the course in progress stops even if not completed. MANUAL SELECTION MODE Stopping in the Middle of a Massage Width Button During Shiatsu 1, Tapping 1/2, Full Rolling, Partial Rolling, and Back Vibration, the width of the rollers can be adjusted in 3 steps (Narrow, Medium, and Wide). The width can be adjusted during operation. * Width adjustment is not available if an action for which width adjustment is not available (Kneading, Human Hands, Kneading & Tapping, or Shiatsu 2) is combined with rolling or back vibration. Operation N Width M W Button Indication To stop mid-massage, press the POWER button. The rollers will return to their storage positions then stop. In an emergency, or if there is any sudden malfunction, push the STOP button to make the chair stop immediately. After confirming safety, press the POWER button. The rollers will return to their storage positions and stop. If you feel the massage is too strong, reduce the stimulation according to this Operating Manual. If this solution does not work, stop using and contact the vendor. May result in injury if you continue use with high stimulation under such circumstances. Do not place hands or feet into the roller tracks, into the space between the seat back and the seat or into the moving parts. Do not sit wearing hard objects, such as hair accessories, necklace, watch, bracelet, or ring. If your leg or foot comes out of the leg rest during the massage, do not try to force it back in

13 TROUBLESHOOTING Anyone other than an authorized serviceperson must not repair or disassemble. If there is still a problem after trying the solutions given in this troubleshooting guide, stop using the product immediately so as to prevent accident or injury and unplug the product from the wall outlet. Contact the vendor for assistance. Noise during operation: During Tapping and Kneading & Tapping Sound of the air pump Sound of rollers rubbing against the seat cover, or squeaky rubbing sound of the seat cover during DreamWave mode Vibrating mechanism noise Sound of the reclining seat back mechanism Sound of the air massage cushions These noises are a normal part of the product s operation and do not affect its performance in any way. The rollers stop during the massage. Sometimes when the speed is slow and there is too much pressure to the rollers, they may stop moving temporarily. This is not breakage. Just slightly lift your body. The rollers moved up to the top and then stopped. The auto timer will cause the rollers to move up to the top of the chair when the massage time is finished, so as not to interfere with your movements when getting out of the chair. To continue massaging, press the POWER button on the remote control again. The right and left rollers are out of alignment. TROUBLESHOOTING Remote control buttons do not seem to be activating normally. Check for the following possible problems: Check if the power cord is fully plugged into the wall outlet. Check if the power cord is fully plugged into the power connector located at the rear of the chair. Check if the main POWER switch at the rear of the chair is set to ON. Check to be sure that the Child Safety Lock for disabling use of the chair is not locked. The message "Restart the main POWER switch." appears on the remote control display. Set the main POWER switch located at the rear of the chair to OFF then back ON after about 5 seconds. If the chair returns to normal, no further action is needed. If the same message is displayed again, stop using the chair and unplug it from the wall outlet. Contact the vendor for assistance. The rollers are designed to provide for the alternating tapping function, so in the stopped position they are sometimes out of line This is part of their design, and there is nothing wrong with the product. Reclining of the seat back cannot be performed. Approx. 0.6 inch. Check to be sure there are no objects between the seat back and control box. The reclining safety mechanism may be activated. Approx. 0.6 inch. If I try to recline the seat back or adjust the angle of the leg rest during air massage, the chair stops. TROUBLESHOOTING The Automatic Shiatsu Point Locator Function is not working properly (The height of rollers does not fit the shoulders.) For safety purposes, the air pressure massage is designed to stop if the reclining seat back or the leg rest is activated. This is not breakage. Sit further back in the chair so that your head rests firmly on the Shoulder Massage Unit. The roller shoulder positions can be adjusted using the ROLLER buttons immediately after the Shiatsu points are located. (During air massage and vibration operations in Manual Selection mode, the Automatic Shiatsu Point Locator Function is not available.) Massage action stops in the middle of the program. Set the main POWER switch located at the rear of the chair to OFF then back ON after about 5 seconds. If the chair returns to normal, no further action is needed. If the chair does not return to normal, stop using the chair and unplug it from the wall outlet. Contact the vendor for assistance

14 FAQ How do I make the massage deeper? In Preset Program mode, adjust the intensity of massage with the AIR INTENSITY button, Back Vibe button (behind the panel), or each operation button for air massage (behind the panel) on the remote control. In Manual Selection mode, adjust the intensity of massage with the Back Vibe button or each operation button for air massage behind the panel on the remote control. If this solution does not work, lower the reclining seat back and sink deeply into the chair to put more weight on the reclining seat back. You can also increase the intensity by removing the buffer pad located at the rear of the back pad. CARE AND STORAGE Storage After wiping off any dust or dirt, store the product in a place that is relatively dry. If you are not going to use the product for some time, put a cover on it that will protect it from dust and dirt. Pets can sometimes chew on power cords, so try to keep pets away from the product even when it is being stored. Care and Maintenance Do not install the product where it can come into contact with direct heat, such as direct sunlight or a radiator. How do I make the massage lighter? When cleaning or caring for the product, make sure to unplug the product from the wall outlet first. Do not plug or unplug the power cord with wet hands. In Preset Program mode, adjust the intensity of massage with the AIR INTENSITY button, Back Vibe button (behind the panel), or each operation button for air massage (behind the panel) on the remote control. In Manual Selection mode, adjust the intensity of massage with the Back Vibe button or each operation button for air massage behind the panel on the remote control. If this solution does not work, replace the buffer pad at the rear of the back pad with the supplied buffer pad (thicker). You can decrease the intensity of massage by raising the seat back. Caring for the Back Pad and Covers Soak a piece of soft cloth in lukewarm water in which a small amount of mild detergent has been added. Then thoroughly wring it out before cleaning off any spots or grime. The fabric color can change if the product is in contact with vinyl covers or some wall coverings for a prolonged period of time. FAQ I spilled water on the product. What should I do? Immediately set the main POWER switch located at the rear of the chair to OFF, then unplug the chair from the wall outlet. Contact the vendor for assistance. Can I use the chair even if I am overweight? Caring for the Remote Control Wipe dirt off the remote control with a dry cloth. Never use a moistened or wet cloth. May result in mechanical failure. Caring for Other Plastic Parts Soak a piece of soft cloth in lukewarm water in which a small amount of mild detergent has been added, thoroughly wring it out, and clean off any spots or grime. Then wipe with a dry cloth so that no detergent residue remains. Do not use alcohol based or other household cleaning products or abrasives because they can scratch or crack the finish and/or cause color to fade. CARE AND STORAGE We recommend the chair be used by people weighing up to 220 lbs. If you weigh more than that, try sitting lightly in the chair, and not reclining too far