OUTSIDE

Transcription

1 TM Eve Mini Manual

2 OUTSIDE

3 INSIDE Model with charging cable a 11 10a a 10b

4 4

5 Step-by-step Eve Mini installation and commissioning Congratulations with your new Alfen charging station for electric vehicles, and thank you for your purchase. To ensure a safe installation process and to fully utilise all advanced features of your new system, we advise you to read this manual carefully. Properly store this manual for future usage. We have invested a great amount of care to provide you with a complete and comprehensible manual. As we continue to modify and further improve its contents, please refer to the following link to download the most recent version: 5

6 TABLE OF CONTENT DECLARATION OF CONFORMITY 1 Safety and usage instructions Purpose and intended audience General safety 7 2 Product The charging station Status indications Status indications LED Status indications with display Operation Technical specifications Eve Mini model overview Input / power supply Output / vehicle connection External safety features Integrated components Communication and status indications Operating conditions Casing Optional factory settings Accessories 15 3 Installing and connecting Installing and connecting Assembly and installation requirements Mechanical installation Electrical installation 18 4 Commissioning the charging station Safety instructions prior to usage Commissioning model with charging cable Commissioning model with socket 20 5 Connectivity Administration systems Establishing a connection Wireless connection UTP (Ethernet) connection Registering your ICU EZ account Registering your charging station within your own administration system 22 Appendices Appendix 1: Error codes and problem solving 23 Appendix 2: Default configuration of optional factory settings 24 Manufacturer information: Alfen ICU B.V. Hefbrugweg AP Almere The Netherlands Declares that the charging station of the type Alfen Eve Mini TM, to which this declaration applies, complies with: 1) The provisions of the low voltage directive 2014/35/EU 2) The provisions of the EMC guideline 2014/30/EU 3) The following harmonised standards: IEC (2010)- Electric vehicle conductive charging system General requirements, implemented at a national level with: - NEN-EN-IEC : NBN EN : NF-EN : DIN-EN : BS-EN : CEI EN :2012 EC (2001) - Electric vehicle conductive charging system - AC charging station for electric vehicles, implemented on a national level with: - NEN-EN-IEC : NBN EN : NF-EN : DIN-EN : BS-EN : CEI EN :2003 All mentioned products are labelled with the CE mark. Almere, The Netherlands, 2 October M. Roeleveld, MSc. CEO 6 Eve Mini manual version 1.06 October 2017

7 1. SAFETY AND USAGE INSTRUCTIONS 1.1 Purpose and intended audience The Alfen Eve Mini TM charging station is intended exclusively for charging electric vehicles and, when installed correclty, may be used by untrained individuals. Make use of this manual to properly install and commission the charging station. Installing, commissioning and maintaining this installation may only be performed by a qualified electrician (Alfen ICU certified partner). This qualified technician must meet the following requirements: Expertise of all relevant general and specific rules regarding safety and incident prevention. Awareness of the applicable regulations regarding electricity. The ability to identify risks and avoid potential hazards Awareness of these installation and operation instructions. In the following cases, Alfen ICU B.V. shall not be liable in any possible way for any kind of damages while all warranties on the product and its accessories become void: Non-compliance with these installation and operation instructions. Improper use. Improper handling. Installation and/or usage by unqualified staff. Independently applied expansions to or modifications of the product. Usage of replacement parts not manufactured or approved by Alfen. Ambient temperatures below -25 C or above 40 C. Force majeure. More extensive safety information is available in the relevant sections of this document. This manual applies to the product Alfen Eve Mini TM, equipped with firmware version 3.3 (or higher). 1.2 General safety DANGER! The safety instructions are intended to ensure proper practical usage. If you do not comply with these safety regulations and instructions, you may expose yourself to the risk of electric shock, fire and/or severe injuries. Using this product is expressly prohibited in the following situations: In the vicinity of explosive or highly flammable substances. If the product is located in or close to water. If the product is or individual components are damaged. Usage by children or individuals not properly able to assess the risks associated with using this product. Eve Mini manual version 1.06 October

8 2. PRODUCT 2.1 The charging station Pages 2 and 3 of this manual contain corresponding images of the charging station. This section provides more information about the content of the product and how use it to charge your vehicle. The charging station, model with power socket Exterior 1 Colour display 2 RFID card reader (optional) 3 Type 2 plug connection Interior 5 UTP (Ethernet) connector 6 RJ11 (P1) connector 7 SIM card holder 8 Terminal block for power cable 10 a. Screws for wall mounting frame 10 b. Screws for wall mounting frame with earth connection 11 Screws front cover The charging station, model with charging cable Exterior 2 RFID card reader (optional) 4 RGB Status LED Interior 5 UTP (Ethernet) connector 6 RJ11 (P1) connector 7 SIM card holder 8 Terminal block for power cable 9 Clamps for outbound charging cable 10 a. Screws for wall mounting frame 10 b. Screw for wall mounting frame with grounding connection 11 Screws front cover Bottom side charging station 12 Identification label 13 Cable screw connection (cable gland) for supply cable 14 Cable screw connection (cable gland) for charging cable 15 Frame for wall mounting 16 Grommet for UTP cable 17 Grommet for P1 cable Identification label The identification label 12 on the bottom side of the charging station specifies the elements such as: Model,production date and serial number. Technical specification number. Article number and maximum charging current. When contacting Alfen, always have your serial number available to enable quick support. 2.2 Status indications The Eve Mini is available in two editions, one with a Status LED and one with a colour display to indicate the status of the charging station and inform the user about the progress of the charging session Status indications LED Status indications during smart charging Once smart charging is activated on the Eve Mini, this is indicated on the charging station. Users with the models that feature a display can directly keep track of the charging speed. The models equipped with a LED status indicate the load balancing status as follows: Start 1 Load Load balancing 2 balancing off activated: 3 Reduced charging Load balancing activated: charging paused LED Indications during error status If an undesired situation occurs, this is indicated by the charging station with a red status LED.. LED The charging station detected an error. Contact the service department. Presented charging card is not authorised for charging. Charging cable is connected but no charging session takes place. 8 Eve Mini manual version 1.06 October 2017

9 2. PRODUCT Status indications with display :30 5 Charging in progress 22kW 18.1kW kW 6 4 Maximum charging capacity of the socket 5 Current charging capacity for the connected vehicle 6 Currently consumed energy during the current transaction 7 Duration of the current transaction 3 01:23h To stop charging, please hold card over reader below 8 Image 1: Eve Mini display during charging Charging station general information 1 Date and time: automatically configured by your administration system, or during installation with the Service Installer. If no date and time are entered, this field remains invisible. 7 Charge card accepted, cable connected --kw --kw --,--h --,--kw Charging transaction active, with charging speed indication Communicating with vehicle or charging completed Error, notification with error code Status and information screen The charging station informs the user about its actual status and provides feedback on input and actions. The following information is available: 2 Status information 3 Status indicator, options Instruction box 8 User instructions are shown here. In case of an error, an error code is shown (ref. Appendix 1 for more information). Eve Mini manual version 1.06 October

10 2. PRODUCT 2.3 Operation Plug & Charge Authorisation without charge card Start LED n/a --kw Display --kw --,--kw --,--h The first and second step can be completed in a random order for the model with display. Upon detecting a charging cable, the Eve Mini will show the green status. The light blue (cyan) colour will only be displayed if and when a connection between the vehicle and the charging station is established. Stop LED n/a Display n/a 10 Eve Mini manual version 1.06 October 2017

11 2. PRODUCT RFID Charging station with user authorisation Start LED n/a --kw Display --kw --,--kw --,--h The first, second and third step can be completed in a random order. Upon detecting a charging cable, or if a charge card is presented, the Eve mini will show the green status. The light blue (cyan) colour will only be displayed if and when a connection between the vehicle and the charging station is established, and the user has been authorised. Stop LED n/a Display Eve Mini manual version 1.06 October

12 2. PRODUCT 2.4 Technical specifications Eve Mini model overview Models Model name Article no. OCPP chargepointmodel 1 x type 1 charging cable 5 m, 1-phase, 16A, Plug & Charge A ICU Eve Mini 1 x type 2 charging cable 5 m, 1-phase, 16A, Plug & Charge B ICU Eve Mini 1 x type 1 charging cable 8 m, 1-phase, 16A, Plug & Charge C ICU Eve Mini 1 x type 2 charging cable 8 m, 1-phase, 16A, Plug & Charge D ICU Eve Mini 1 x type 1 charging cable 5 m, 1-phase, 16A, RFID A ICU Eve Mini 1 x type 2 charging cable 5 m, 1-phase, 16A, RFID B ICU Eve Mini 1 x type 1 charging cable 8 m, 1-phase, 16A, RFID C ICU Eve Mini 1 x type 2 charging cable 8 m, 1-phase, 16A, RFID D ICU Eve Mini 1 x type 2 socket, 1-phase, 16A, Plug & Charge, Display ICU Eve Mini 1 x type 2 socket, 1-phase, 16A, RFID, Display ICU Eve Mini 1 x type 2 socket shutters, 1-phase, 16A, Plug & Charge, Display ICU Eve Mini 1 x type 2 socket shutters, 1-phase, 16A, RFID, Display ICU Eve Mini 1 x type 1 charging cable 5 m, 1-phase, 32A, Plug & Charge A ICU Eve Mini 1 x type 2 charging cable 5 m, 1-phase, 32A, Plug & Charge B ICU Eve Mini 1 x type 1 charging cable 8 m, 1-phase, 32A, Plug & Charge C ICU Eve Mini 1 x type 2 charging cable 8 m, 1-phase, 32A, Plug & Charge D ICU Eve Mini 1 x type 1 charging cable 5 m, 1-phase, 32A, RFID A ICU Eve Mini 1 x type 2 charging cable 5 m, 1-phase, 32A, RFID B ICU Eve Mini 1 x type 1 charging cable 8 m, 1-phase, 32A, RFID C ICU Eve Mini 1 x type 2 charging cable 8 m, 1-phase, 32A, RFID D ICU Eve Mini 1 x type 2 socket, 1-phase, 32A, Plug & Charge, Display ICU Eve Mini 1 x type 2 socket, 1-phase, 32A, RFID, Display ICU Eve Mini 1 x type 2 socket shutters, 1-phase, 32A, Plug & Charge ICU Eve Mini 1 x type 2 socket shutters, 1-phase, 32A, RFID, Display ICU Eve Mini 1 x type 2 charging cable 5 m, 3-phase, 16A, Plug & Charge B ICU Eve Mini 1 x type 2 charging cable 8 m, 3-phase, 16A, Plug & Charge D ICU Eve Mini 1 x type 2 charging cable 5 m, 3-phase, 16A, RFID B ICU Eve Mini 1 x type 2 charging cable 8 m, 3-phase, 16A, RFID D ICU Eve Mini 1 x type 2 socket, 3-phase, 16A, Plug & Charge, Display ICU Eve Mini 1 x type 2 socket, 3-phase, 16A, RFID, Display ICU Eve Mini 1 x type 2 socket shutters, 3-phase, 16A, Plug & Charge, Display ICU Eve Mini 1 x type 2 socket shutters, 3-phase, 16A, RFID, Display ICU Eve Mini 1 x type 2 charging cable 5 m, 3-phase, 32A, Plug & Charge B ICU Eve Mini 1 x type 2 charging cable 8 m, 3-phase, 32A, Plug & Charge D ICU Eve Mini 1 x type 2 charging cable 5 m, 3-phase, 32A, RFID B ICU Eve Mini 1 x type 2 charging cable 8 m, 3-phase, 32A, RFID D ICU Eve Mini 1 x type 2 socket, 3-phase, 32A, Plug & Charge, Display ICU Eve Mini 1 x type 2 socket, 3-phase, 32A, RFID, Display ICU Eve Mini 1 x type 2 socket shutters, 3-phase, 32A, Plug & Charge, Display ICU Eve Mini 1 x type 2 socket shutters, 3-phase, 32A, RFID, Display ICU Eve Mini 12 Eve Mini manual version 1.06 October 2017

13 2. PRODUCT Input / power supply NOTICE! Your installation must comply with the standards and regulations of the location (country) where it is installed. The tables below are advisory and based on proper practical functioning of the charging stations; provided that all prerequisites are satisfied. Printing errors expressly reserved Input: minimum advised cable diameters (based on assumed max. 50m cable length) Nominal voltage (+/-10%) Nominal frequency Connection terminals Grounding 1-phase 3.7kW charging, 16A per phase: 3 x 4 mm 2 3-phase 11kW charging, 16A per phase: 5 x 4 mm 2 1-phase 7.4kW charging, 32A per phase: 3 x 6mm 2 3-phase 22kW charging, 32A per phase: 5 x 6 mm 2 230V, 1-phase models 400V (3x 230V), 3-phase models 50 Hz Cable gland, range for cable thicknesses 14mm to 25,5mm Cable clamps on the input filter block. Range: 10mm 2 per wire: massive (VD) wire Max. 6mm 2 per wire: multi-core (VDS) wire with wire-end ferrules TN-system (PE-cable) TT-system (separately installed grounding electrode < 100 Ohm spreading resistance) Output / vehicle connection Vehicle connection Output voltage (+/- 10%) Max. charging current External safety features 3 options: 1 x type 2 socket, compliant with IEC x type 1 plug (SAE J1772) 1 x type 2 plug (VDE-AR-E ) 230V (1-phase models) 400V (3x 230V) (3-phase models) 16A per phase 32A per phase (optional) Max. output 3.7kW ( x) 7.4kW ( x) 11kW ( x) 22kW ( x) Load balancing Optional: Active or in Smart Charging Network Short-circuit protection Residual current protection (optionally combined with circuit breaker) With circuit breakers: 1 phase 16A (3.7kW): 1 x 20A, 2P, type B or C 3 phase 16A (11kW): 1 x 20A, 4P, type B or C 1 phase 32A (7.4kW): 1 x 40A, 2P, type B or C 3 phase 32A (22kW): 1 x 40A, 4P, type B or C Residual current device, Type A or B, 30mA: 3.7kW/11kW charging: minimal 20A 7.4kW/22kW charging: 40A With fuses: 1 phase 16A (3.7kW): 1 x 20A gg 3 phase 16A (11kW): 3 x 20A gg 1 phase 32A (7.4kW): 1 x 35A gg 3 phase 32A (22kW): 3 x 35A gg Integrated components Residual current protection Energy meter Power relay Overcurrent protection Eve Mini manual version 1.06 October 2017 Max. 6mA DC leakage current detection kwh meter, MID certified Integrated, simultaneous activation Additional safety relais in series Integrated in firmware; shutdown at: 105% after 1,000 seconds; 110% after 100 seconds; 120% after 10 seconds; 150% after 2 seconds 13

14 2. PRODUCT Communication and status indications Controllers Central unit for sockets and communication Communication with vehicle Mode 3 compliant with IEC Status indication Display Card reader Internet / Networking capabilities Communication protocol Back-end connection Communication with Smart Meter RGB LED (models with charging cable) Integrated in the display (editions with socket) 3,5 TFT colour display, resolution: 320 x 240 pixel RFID (NFC) ISO/IEC 14443A/B, Mifare 13,56 MHz, DESFire GPRS, Ethernet/ LAN OCPP 1.5 (JSON), OCPP 1.6 (JSON) ICU Connect (optional) or other back-end system (upon request) DSMR 4.0 and higher via P1 port (RJ11/RJ12) Operating conditions Operating temperature -25 C up to 40 C Relative humidity 5 % up to 95 % Electric Protection class I Degree of protection (casing) IP55 IK protection (mechanische impact) IK10 Stand-by consumption Edition with charging cable: approx. 3.5 to 3.8W / Edition with socket: approx W NOTICE! The operating temperature assumes the ambient temperature of a product delivered in the standard casing colour- RAL9016. Direct exposure to sunlight may have an adverse effect on the temperature range. The temperatures mentioned above apply for the ambient temperature of the product, assuming the standard colour of the casing: RAL9016. Other (darker) colours may have an adverse effect on the product. If the product is exposed to lower or higher temperatures, continuous operation cannot be guaranteed. If temperatures exceed the maximum values, the charging station will automatically decrease the charging current to stabilise the internal temperature. This prevents unexpected interruptions during transactions. If the product is directly exposed to sunlight, the automated temperature management may automatically start below the maximum ambient temperature Casing Type Mounting options Material Colour Locking Dimensions (H x W x D) Casing packaging packaging Weight Casing Packaging Wall-mounted unit Wall mounting or mounting post (accessory) Polycarbonate, UV resistant and flame retardant RAL 9016 (Traffic White) : front side RAL 7043 (Traffic Grey B) : back side Torx T20 screws 370 x 240 x 130 mm 460 x 315 x 250 mm (editions with socket) 480 x 340 x 360 mm (editions with charging cable) Approx. 4 kg Approx. 4,5 kg 14 Eve Mini manual version 1.06 October 2017

15 2. PRODUCT 2.5 Optional factory settings Factory settings Options Authorisation Plug & Charge, RFID Maximum available charging current 16A, 32A Smart charging options Off Active load balancing (P1) * Smart Charging Network (zie Bijlage 2) * Own logo shown on display Off (Alfen logo) On (Your own logo) * Supported languages English, Dutch, German, French, Spanish, Portuguese, Italian, Norwegian, Swedish, Finnish User availability if temporarily Accepts all RFID cards offline Only valid cards registered in the database Not available Action if vehicle plug is Terminate transaction and unlock socket disconnected Charging put on hold until plug is reconnected Optional back-office system Standalone, ICU Connect*, Many others upon request * Communication via * Autodetect, GPRS, UTP/LAN The settings marked with an asterisk (*) may incur additional costs. The default settings are always mentioned first. For more information about the optional settings, please refer to Appendix Accessoires Mounting post Art ICU Dimensions post (H x W x D) Dimensions mounting plate (H x W x D) 1,850 x 94 x 94 mm 348 x 196 x 3 mm Material Electrolytic galvanised steel, powder coating with fine structure Colour RAL 7043 (Traffic grey B) Packaging (H x W x D) 1,905 x 235 x 150 mm Weight 12 kg Wall bracket for type 1 socket Art ICU Dimensions (H x W x D) 186 x 72 x 74 mm Material Aluminium with powder coating Colour RAL 7011 Wall bracket for type 2 socket Art ICU Dimensions (H x W x D) 199 x 98 x 74 mm Material Aluminium with powder coating Colour RAL 7011 Replacing charging cable Type 1, 5m, 1 phase, to 32A (7.4kW) Art ICU Replacing charging cable Type 2, 5m, 1 phase, to 32A (7.4kW) Art ICU Replacing charging cable Type 1, 8m, 1 phase, to 32A (7.4kW) Art ICU Replacing charging cable Type 2, 8m, 1 phase, to 32A (7.4kW) Art ICU Replacing charging cable Type 2, 4m, 3 phase, to 32A (22kW) Art ICU Replacing charging cable Type 2, 8m, 3 phase, to 32A (22kW) Art ICU Additional RFID card Art ICU Eve Mini manual version 1.06 October

16 3. INSTALLING AND CONNECTING Package content Content of the package of the charging station consists of:alfen Eve Mini TM, installation manual, wall mounting block and assembly accessories, RFID charge cards (depending on the selected options) 1 x 1 x 1 x 1 x 1 x Eve Mini Frame for wall mounting This manual M32 x 1.5 M32 x 1.5 Only for edition with charging cable 4 x 4 x 4 x 4 x 4 x 1 x 1 x Screw 5x50mm Plug 4,5-5 8mm M6 washer, 6.4 mm M8 x 12mm M32 x1.5 Spacer ring for gland Torx T20 wrench Mounting post (optional) 1 x 2 x 3.1 Installing and connecting Carefully read these instructions prior to installing the charging station. Alfen ICU B.V. is not liable for any consequential damage caused by usage of this manual. REMARK The installation must be carried out by a qualified professional who has read this manual and works in compliance with IEC standards. Neglecting this may lead to severe injuries or hazardous situations while working with electricity. REMARK This work may not be carried out during rain or if air humidity exceeds 95%. DANGER! Hazard of fatal injury if installed incorrectly! Non-compliance with the installation and environment requirements may lead to hazardous situations while working with electricity. DANGER! The charging station contains electric components that may still contain electrical charge after being disconnected. Wait at least 10 seconds after disconnection before commencing work. REMARK A charging station must always be installed on a dedicated 16 power circuit. Eve Mini manual version 1.06 October 2017

17 3. INSTALLING AND CONNECTING DANGER! The electric system must be entirely disconnected from every power source prior to performing installation or maintenance work! 3.2 Mounting and installation requirements Refer to the tabel, sections and to review the safety features and the required cable thicknesses to ensure a proper connection. Ensure that the following requirements for installing the Eve Mini have been met: The cable trajectory from the main distributor up to the Eve Mini must be secured against short-circuiting and overcurrent with: - a B or C type circuit breaker, (or different in compliance with local standards and regulations). - gg type fuses (or different, pursuant to local standards and regulations). The cable trajectory must be equipped with a 30 ma fault current protection with a type A or B residual current device (type A recommended). The residual current device must be protected against the maximum currents the charging station can process (20A or 40A). The cable trajectory and charging station are part of a TN-S system; the equipment must be earthed at the main distributor, or with an earth pin (TT). An energy grid without a neutral conductor is not supported. The cable trajectory must be installed pursuant to the usual professional locally applicable standards. REMARK The conditions at the specific location may influence the installation requirements. REMARK The system and cables must be installed based on the maximum charging speed at the entry or entries of the charging station. This must assume a continuous load (no diversity). The cable diameters mentioned in this manual are indicative. The technician remains responsible for determining the correct cable diameter and compliance with applicable standards and regulations. Maximum atmospheric humidity of 95%. Ambient temperature of -25 C to 40 C. Temperature difference within 24 hours max. < 35 C. The recommended installation height is 80 to 120 cm from the ground to the bottom side of the casing. Ensure that the charging station is located in a way that makes the socket easy to reach for the charging cable. Ensure that the charging station is placed at a location where users can use their charging cable (approx. 5 to 8 meters) without putting tension on the cable. Prevent road users from being able to drive over the cable. Prevent pedestrians from being able to trip over cables. 3.3 Mechanical installation Use the following tools and equipment to install the Eve Mini: Spirit level; Impact drill with 8mm stone drill bit; Phillips screwdriver (PZ2); Phillips screwdriver (PH4); Wire stripper; Torx T20 wrench (included); 4x 5x50mm screw (included); 4 x M8 x 12mm screw (included); 4 x plug 4.5-5, 8mm (included); 4 x M6 washer (included). Preparing detached installation (on mounting post) 1. Place the bars displayed below in the corresponding orifices at the bottom of the post; ref. image 2. Together they form the ground anchor. 2. Dig a hole of approx. 50x50cm with a 65cm depth. 3. Place the post in this hole. 4. Guide the earth wire through the post and the base to the charging station.use the slit on the backside of the post for this purpose. 5. Refill the hole in which the pedestal is placed and level the surface. 6. Once completed, cover the area with a levelled protection such as tiles. While selecting a location to install the Eve, the following criteria must be taken into account: Never install in a potentially explosive atmosphere. Never install in areas prone to flooding without implementing compensating measures. Always fully comply with local technical requirementsand safety regulations. An on-site connection is created that complies with the specifications mentioned in paragraphs and The installation site must have a levelled and solid underground. Eve Mini manual version 1.06 October 2017 Image 2: installation on a mounting post 17

18 3. INSTALLING AND CONNECTING Preparing the charging station The front cover is firmly attached to the charging station and is secured with two screws at the top, centre and bottom section. Before installation, the white cover must be removed from the charging station. This is done as follows: 1 Lay the charging station in its front. Use a soft underground to prevent it from damaging or being scratched. 2. Loosen the six screws with the included Torx 20 wrench, or a T20 screwdriver. 3. Save these screws somewhere safe, they are require later. 4. Place the charging station on its back. 5. Now carefully detach the front cover in an upward movement. 5. Drill the holes on the indicated points. 6. Push the (nylon) plugs into the four drilling holes. 7. Attach the frame of the charging station to the wall with the included screws (5x50mm) and the washers. 8. Put the Eve Mini on the frame. Although it is directly supported by the frame, continue to hold it to prevent it from falling and damaging. 9. Screw the Eve Mini onto the subframe with the included m8 x 12mm screws. Put the yellow/green earth wire under the head of the right bottom screw before tightening it. Installation on mounting post Wall mounting of the charging station REMARK A free space of 50cm must always be available while installing the Eve Mini for placing and storing the front cover To properly mount the charging station, the frame must be used as a drilling template. Image 4: Pole monted installation Image 3: wall mounting with included frame 1 Remove the frame from the backside of the casing, remove the strips of tape for this purpose. 2. Hold the frame on the desired place. 3. Use a spirit level to verify if the frame was placed levelled. 4. Indicate the drilling holes. REMARK Verify the distances with a tape measure. The distances between the drilling holes are: horizontal, top side 132mm / horizontal bottom side 150mm / vertical 210.5mm. 1. Remove the frame on the backside of the casing. This is not required if the charging station is installed on the mounting post. 2. Put the Eve Mini on the screw tips. Although the product is directly supported, continue to hold it to prevent it from falling and damaging. 3. Attach the Eve Mini to the post with the included m8 x 12mm screws. Put the yellow/green earth wire under the head of the right bottom screw before tightening it. 3.4 Electrical installation WARNING Carefully read and follow all safety instructions in this manual! DANGER! The electric system must be completely disconnected from every power supply prior to carrying out installation and maintenance work! 18 Eve Mini manual version 1.06 October 2017

19 3. INSTALLING AND CONNECTING 1. Detach the cable gland (M32) on the bottom side, remove the gland and separate it. 2. Shove the ring over the power cable / charging cable. 3. Slide the power cable / charging cable into the charging station and shove the gland, optionally the spacer ring and the bolt over the cable. 4. Remove the insulation with a wire stripper to expose the cores of the cables sufficiently to put them into the terminal blocks. 5. Attach the supply cables on the clamps in the filter block (also ref. image 6). To install the edition with a socket, proceed to step Remove the closure cap ( 14 on page 2). 7. Repeat the previous steps 2 to 4 for the included charging cable. 8. Remove the transparent subframe by unscrewing the three Torx T20 screws. 9. Slide the charging cable further in and confirm the wires to the outbound clamps of the platform. Refer to image 5 for the location in the 3-phase model, The 1-phase model only has the N and L1 connection points available. Image 6: Connection clamps supply side, and Contra! Pilot (CP) connector for charging cable (red) 11. Tightly fasten the cable entry so that the supply cable and/or charging cable have no remaining slack. 12. Screw the transparent subframe back on if it was detached earlier. 13. Press the front cover back on to the charging station. 14. Screw the front cover onto the charging station with the included Torx T20 wrench. Image 5: Connection points for the wires of the charging cable. 10. Connect the Control Pilot (CP) connector with the red connection cable. This is located next to the connection terminal of the supply cables. Ref. image 6. Eve Mini manual version 1.06 October

20 4 COMMISSIONING THE CHARGING STATION 4.1 Safety instructions prior to usage Ensure the following safety instructions are complied with prior to commissioning your charging station: 1. Ensure the charging station is properly connected to the power supply as described in this manual. 2. Ensure that the distribution of the electricity supply is separately protected by an appropriate circuit breaker (MCB or fuses) and an RCD. 3. Ensure the charging station is installed in compliance with this manual. 4. Ensure that the casing always remains closed during regular usage. 5. Ensure that the charging cable is not twisted and the cable, plug and casing are undamaged. 4.2 Commissioning edition with charging cable Switch on the power at the power cable. The charging station will now run a self-diagnostic. During this process, the following actions are performed: 1. Testing internal relays, switching is audible. 2. The LED illuminates 3 x red; 1 x long, 2 x short. 3 The Eve Mini is now ready for use. If the charging station is configured to connect with an administration system, this will happen automatically and directly. 4. The charging station may be configured further if desired. Use the Service Installer software application to gain access. 5. Did you have your charging station configured with a smart charge feature? Then please verify its settings with the Service Installer to optimally configure the charging station for local requirements. For more information, please refer to Appendix Commissioning edition with socket Turn on the power at the local installation. The charging station runs a self-diagnostic. During this process, the following actions are performed: 1. The sockets are tested individually: - testing locking; - testing internal relays, switching is audible. 2. The display briefly illuminates. 3. The display switches on and shows the notification Charge point starting up. 4. The start screen appears on the display, showing the logo. 5. The Eve Mini is now ready for use. If the charging station is configured to connect with an administration system, this will happen automatically and directly. 6. The charging station may now be configured further if so desired. Use the Service Installer software application to gain access. 7. Did you have your charging station configured with a smart charging feature? Then please verify its settings with the Service Installer to optimally configure the charging station for local requirements. For more information, please refer to Appendix 2.. REMARK For more information about the Service Installer, please visit our website for the latest version and an extensive user manual Eve Mini manual version 1.06 October 2017

21 5 CONNECTIVITY 5.1 Administration systems Your Alfen charging station is an intelligent solution able to communicate with an online administration system. These systems enable functions such as monitoring energy consumption of individual users, remote management of the charging process and simplifying maintenance of your charging station. If, during the purchase of your charging station, you chose for additional services with a (back-end) partner or Alfen ICU B.V. (the ICU EZ services), your charging station has been configured with factory settings for the back-end system you selected. The internet connection is established via GPRS or a UTP (Ethernet) cable connection. If you chose for a GPRS (SIM card) connection,your charging station is already equipped with it and will automatically connect once your product is commissioned. If the SIM card holder( 7 on page 3) does not contain a SIM card, then please contact your back-end provider or Alfen Sales Support Image 7: Location of the SIM card holder. NOTICE! The SIM card holder must be approached very carefully. To properly access the SIM card holder, the transparent synthetic clamp must be disconnected (3x Torx T20 screw). Approach the SIM card holder from the left to place a card, this provides you with more space. Ensure that no cables are trapped while putting the clamp back in place Establishing a connection Wireless connection To establish a wireless connection, the charging station must be equipped with a GPRS-capable SIM card Additionally, correct settings must be configured in order to connect with the preferred administration system. To configure these settings, a number of options (shortcuts) are available in the Service Installer. Use these shortcuts to easily select the preferred system with the corresponding settings. Once installation is complete, always verify the signal strength using the Service Installer. REMARK A connection with an administration system can only be established if you made arrangements with the supplier to start your services. Services delivered by third parties are not part of the scope of delivery of Alfen. If, during the order process, you opted to use ICU Connect, the charging station is already equipped with a SIM card. The Eve Mini will then automatically connect with ICU Connect during commissioning If you opted for another administration system during your order, it might be required to install the SIM card yourself. Image 7 shows the locations of the SIM card holder UTP (Ethernet) connection What cable type is required? A CAT5 UTP cable (max. 20 metres) is the minimum requirement to be able to connect to the internet. This cable can process speeds up to 100 Mbps. Installation 1. Connect the UTP cable with your router. 2. Ensure that the charging station is switched off (deenergised) in the local installation. 3. Put the UTP cable through one of the grommets on the backside of the casing. Connect the connector to the cable and put it in the Ethernet port on the lefttop of the casing. ( 5 on page 3). 4. Connect the charging station as described in paragraph 3.4 and turn on the power on the local installation. 5. To enable communication between your charging station and ICU EZ over a UTP Ethernet connection, it may be required to adjust your network settings if security settings are configured. The information required to access ICU EZ over your network is displayed below:: - IP address ICU EZ: Port: FTP port: 21 - Inbound / Outbound) Eve Mini manual version 1.06 October

22 5 CONNECTIVITY It might also be required to fill in a MAC address. You can find this address on the inspection certificate of the charging station. Please contact Alfen to receive a copy of this certificate. REMARK Make sure that your network configurations enable secured FTP connections to the Alfen servers. This makes it possible to exchange software updates and run diagnostics. The table following provides an overview of the various article number and OCPP code combinations: Art. no x x x x OCPP chargepointmodel ICU Eve Mini ICU Eve Mini ICU Eve Mini ICU Eve Mini 5.3 Registering your ICU EZ account If you wish to subscribe to the ICU EZ back-end services, then register at: REMARK You can register for ICU EZ once you received your charging station. During the registration process, the information of your first charging station is required. We use this information to identify you. Once your account is created, Alfen will send you your login information. Did you forget to register while ordering ICU EZ? No problem: If you chose to have your charging station preconfigured for ICU EZ, it is already registered and active in the administration system. All transactions and other past events are stored and are available for your inspection.. 1. Complete the registration form on the Alfen website. 2. Please fill in the numbers on the back of the charge cards delivered to you in the Remarks field. 3. C;ick on 'submit'.. 4. Alfen will process your application and activate your account. You will receive your login information at the earliest opportunity. 5. Use your login information to login at 6. Once you are logged into ICU EZ, you can directly monitor your charging station and its status. 5.4 Registering the charging station within your own administration system If you use your own administration system, or if this service is delivered by a third party, ensure that the charging station type is registered correctly. Every Eve Mini model has its own so called ChargePoint Model that is automatically sent along during the registration process pursuant to OCPP specifications. 22 Eve Mini manual version 1.06 October 2017

23 APPENDIX 1: ERROR CODES AND PROBLEM SOLVING This appendix provides an overview of the error codes that can be generated by the Eve Mini charging station and an initial instruction towards solving the problem. If you are not able to find a working solution, please contact the seller of the charging station, or contact Alfen Support using the contact information displayed on the back of this manual.. Code Description Solution 001 General error. Contact the service department. Contact the service department. 002 Unknown error. Contact the service department. Contact the service department. 003 The charging process was started and stopped too often in a short time. The charging session was terminated to protect the vehicle and the charging station. To resume charging, terminate your current session and start a new session. Terminate your session and disconnect the plug. You can now start a new session. 004 A charging error has occurred. Contact the service department to request a detailed error notification. 005 The vehicle was charging more rapidly than permitted by the charging station. The charging station therefore (temporarily) shut itself down. 006 The charging process was started and stopped too often in a short time. To charging session was terminated to protect the vehicle and the charging station. To continue charging, terminate your current session and then start a new session. Contact the service department to request a detailed error notification The charging process will restart up to three times. If the error continues to return, contact the service department for further analysis. The vehicle might be responding incorrectly. Terminate your session and disconnect the plug. You can now start a new session. 007 Charging error, vehicle will not shut down. Contact the service department, the vehicle might not be responding correctly. 101 Residual current device deactivated. Contact your installation engineer to reactivate the internal residual current device. 102 Problem occurred while (de)activating the charging station. Contact your installation engineer, or the service department An undervoltage was detected. Have your installation inspected by your installation engineer. 104 Problem occurred with internal power supply. Contact the service department. 201 Received incorrect signals from the vehicle. Cannot start charging. 202 Internal kwh meter communicates no or incorrect information. Contact the service department. 203 The charging process will continue at a slower pace to manage the internal temperature. Charging might be temporarily paused if necessary. Contact the service department for an extensive analysis. Contact the service department. This might occur if the ambient temperature is high. Should this happen more often, then contact the service department. 204 The charging station is not available for usage. Contact the administrator of your charging station. A plug is connected without an active transaction taking place. After a specific timeframe (configurable by your administrator) you are requested to remove the cable. If you do want to charge your vehicle, reconnect your plug and register on the charging station. Charge card is not recognised. Connected cable is not supported. Remove the plug and restart the process by plugging back in and authorising a new charging session. Use a functioning and valid charge card. Use an IEC compliant cable equipped with a type 2 plug (VDE-AR-E ). Eve Mini manual version 1.06 October

24 APPENDIX 2: DEFAULT CONFIGURATION OF OPTIONAL FACTORY SETTINGS The Eve Mini charging station has the following smart charging options: 1. Active load balancing: offers the same feature for managing the charging speed as standard load balancing for double charging stations. Managing the maximum charging output is now however carried out dynamically. Your charging station communicates with the smart meter in your installation or home and takes the actual consumption and maximum capacity of your grid connection into account. 2. Smart Charging Network: With this feature, the Alfen charging stations recognise one another within a local network, a so called charging hub. If this option is enabled, the configurations of the grid connection are divided over the charging stations. The stations then jointly decide how much of the total capacity is awarded to each socket or charging cable to which a vehicle is connected. To simplify the order process for smart charging functionalities, various parameters are delivered with default settings. This appendix indicates the values for these settings. If your installation deviated from the standard shown, use the Service Installer to optimally configure the charging station. To correctly configure active load balancing, the following parameters must be configured as follows: Station-maxCurrent: maximum configuration for standard load balancing. This limits the maximum current(s) on the circuit(s) of the charging station. Installation-MaxCurrent: This is the capacity of your grid connection. In case of doubt, this can be verified with your grid operator. The table below show the standards settings for the mentioned parameters: Product Socket with max side input current Assumed settings Active Load Balancing on 1-phase connection Station A 1x3.7kW MaxCurrent per phase 1x11kW Installation MaxCurrent Station A 1x7.4kW MaxCurrent per phase 1x22kW Installation MaxCurrent Active Load Balancing on 3-phase connection Actief Load Balancing Required for the installation: Alfen charging station with an activated load balancing feature. Communication cable with RJ11/RJ12 plugs (with 4 wires, maximum 20 m length). Smart meter with available P1 port. - Communication over DSMR4.0 or higher. The charging station and the smart meter communicate with each other over the P1 port using the DSMR protocol (version 4.0 or higher). Data about the actual consumption and charging needs is regularly exchanged. Whenever smart meter capacity is limited, the charging station will apply load balancing to manage the connected vehicles. This prevents the charging station from overloading, or prevents additional grid costs from being incurred. In effect, this features provides for peak shaving, managing the power supply during peak moments. If the P1 port of the smart meter is already being used by another device, a splitter can be used Are these value inconsistent with yours? The technician can use the Service Installer to modify these settings. Smart Charging Network The Smart Charging Network (SCN) is the smart charging functionality that turns individually connected Alfen charging stations into a charging hub. While taking the entirety into account, the charging speed is automatically determined. To achieve this, all charging stations mutually exchange information about the actual total charging capacity of all connected users. NOTICE! Not all splitters are compatible. Using splitters with two cables may prevent your charging cable from being able to communicate with the smart meter. 24 Eve Mini manual version 1.06 October 2017

25 APPENDIX 2: DEFAULT CONFIGURATION OF OPTIONAL FACTORY SETTINGS Image 8: Smart Charging Network with Eve Minis To ensure that this feature works optimally, it is important the all settings are configured correctly. Once the communication network for the charging station is connected, the charging hub automatically obtains the following settings: Total capacity available for the charging stations as a group. Maximum charging current per socket; determined by the group in the local installation and the maximum charging current of the charging station. Minimum charging current per socket; this configuration is a: - Safety setting; if a charging station loses its network connection, all other charging stations take this value into account. The charging station that was disconnected will continue to charge at this minimum charging speed while the remaining charging stations reserve this charging current and will temporarily not use it. - Minimum speed as preferred configuration; once an extra socket is used for charging, and insufficient capacity is available to deliver the minimum charging current the SCN alternates between pausing individual charging stations every 15 minutes. Alternating periods (pauses) during insufficient capacity is configured at 15 minutes by default. The administrator can change this setting if so preferred. Prerequisites for a properly operating Smart Charging Network: All charging stations must be registered within the same network (subnet, IP-range). The default setting is x.x. CAT5 UTP/Ethernet cable (minimum), CAT6 for cable trajectories exceeding a 100m length. Minimum 10Mbps network. UDP port: 36549, inbound-outbound. Use DHCP server if possible. Without a DHCP server, the charging stations are awarded an IP address using Auto-IP. All charging stations must withdraw electricity from the same connection point; no layered energy grid. An (existing) switch or router with sufficient ports is available to interconnect the charging stations. - Looping from one charging station to another is not possible. - Tip: always ensure that one port remains available to connect a laptop with the Service Installer. Ensure that this laptop is registered in the same subnet as the charging stations. REMARK If network components such as the switch or router are placed outdoor, this aspect must be taken into account while purchasing this equipment. A proper installation box or similar solution must be available to securely host the equipment. Adding a charging station to the Smart Charging Network With the help of the Service Installer, all charging stations within a Smart Charging Network are configured simultaneously. All charging stations within the same subnet are identified by the Service Installer. Initiating a Smart Charging Network is done with the Service Installer. Select a charging station and use the Device menu to go to Add to new SCN. Then complete the following steps: Name your SCN (your charging hub). Select a different charging station and click +. The charging station is then added to the applicable SCN. The charging station is automatically configured with the network settings. Repeat step 2 until all charging stations are registered in the SCN. It might occur that a charging station cannot be added to Eve Mini manual version 1.06 October

26 APPENDIX 2: DEFAULT CONFIGURATION OF OPTIONAL FACTORY SETTINGS an SCN. If this occurs, verify the following: The firmware of the charging station: The Eve Mini supports the SCN from version 3.2 and up. If an Alfen Eve is selected, it must be equipped with firmware 3.3 or up. Was this feature purchased? If not, the charging station will not register on a network. NOTICE After being configured for a Smart Charging Network, the newly registered charging stations must reboot. Once rebooted, they will automatically register on the shared SCN. Combining a Smart Charging Network (SCN) with communication over OCPP The functionalities of the SCN are available over the UTP/ Ethernet connection of the charging stations. It is also possible to route the communication over OCPP using the same connection, or a GPRS connection. If using the latter, each charging station requires a SIM card. To limit the costs, you can also use a router combined with a 2G/3G/4G modem, in which case the charging stations must be configured for communication with a wired network. The router is then configured for the (secured) APN of the applicable backend partner. How to configure Network selection Per charging station OCPP setting Smart Charging Network with OCPP GPRS SCN ON OCPP management system selection for GPRS Smart Charging Network with OCPP UTP SCN ON OCPP management system selection for UTP Smart Charging Network with OCPP using an external GPRS router SCN ON OCPP management system selection for UTP Electric facility (local installation) Settings Ref. paragraphs and 2.4.4, always configure for maximum output per charging station Factory settings configured per charging station (max. output) REMARK Want to learn more about the Smart Charging Network? Visit our website to download the smart charging manual, or the Service Installer manual, at: 26 Eve Mini manual version 1.06 October 2017