Contract Award for Rideshare Services to Supplement GoLink Service

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1 Contract Award for Rideshare Services to Supplement GoLink Service Operations, Safety and Security Committee August 14, 2018 Todd Plesko, VP Service Planning & Scheduling 1

2 Today s Action Approval of a resolution authorizing the President/Executive Director or his designee to award a one-year contract to Uber Technologies, Inc., (Uber) for rideshare services to supplement GoLink for an amount not to exceed $1,146,053 2

3 Background DART was awarded a $1.2 million Federal Transit Administration Mobility on Demand Sandbox Project in January 2017 The federal grant, one of only 11 provided in the country, is being used to develop a new version of DART s GoPass mobile application The future GoPass 3.0 will incorporate the ability to schedule and pay for new first-last mile services like bike share, taxi, Transportation Network Companies (TNC) like Uber and Lyft, as well as DART transit services 3

4 Background (Continued) The one-year pilot test is estimated to cost approximately $3.5 million $3.0 million in FY18 and FY19 operating budgets $500,000 funded by DART s grant with Toyota The GoLink pilot test is being initiated in six zones Inland Port (February 2018) Rylie (February 2018) Kleberg (February 2018) Legacy in Plano (March 2018) North Central Plano (March 2018) Far North Plano (August 2018) MV is the current operator of 15 GoLink buses 4

5 Justification for Use of TNC s to Supplement GoLink Cost is higher if GoLink without any TNC supplementation Exclusive MV operation will cost an estimated $2.59 million over a 12-month period when all zones are in operation and ridership reaches the projected 148,155 annual riders Cost is lower if TNCs are used to supplement GoLink service Shared ride TNC service can transport 148,155 annual riders for approximately $1.15 million Wheelchair service must be accommodated TNCs may not be able to provide an adequate number of accessible vehicles DART s pilot test will use a mixture of MV operated buses and vehicles provided by a TNC 5

6 Procurement of TNC Services DART solicited proposals from TNC and taxi firms DART received two proposals including: Uber Technologies, Inc., proposing UberPool Irving Holdings proposed a shared ride version of Icabbie Wheelchair Accessibility Irving Holdings proposed to provide use of up to 140 accessible cabs Uber proposed to accept DART s offer to use DART GoLink vehicles, which are accessible 6

7 Federal and DART Regulations Drug and alcohol testing is not required under FTA regulations for the one-year Sandbox Pilot Test of shared mobility Uber does not drug and alcohol test its independent contractors Irving Holdings does meet drug and alcohol requirements Background, Vehicle and Drivers Checks Both Irving Holdings and Uber do background, police, and vehicle inspections which meet State and DART requirements Accessible Service FTA does not mandate that all vehicles be accessible but the program must be accessible. DART will meet that requirement by using MV services Service must be shared ride to report through FTA NTD 7

8 Technical Evaluation Uber Technologies operates Uber Pool in numerous US cities Uber published open Application Programming Interface (API) for its applications There is confidence that the Uber product meets our needs Irving Holdings shared ride application is through Icabbie Irving Holdings indicated that to obtain the shared ride product would require discussion with DART, Icabbie and Irving Holdings There is no local experience with shared ride Icabbie Irving Holdings proposed to provide all wheelchair accessible service, thus eliminating the need for the MV role. However, the larger MV vehicles have the ability to handle a larger variety of large scooters and wheelchairs 9

9 Recommended Solution Uber offers the lowest price and a proven shared ride product Irving Holdings prices were higher and DART is not in a position to completely eliminate all of the MV operated vehicles at this time Using Uber Pool to supplement the GoLink would allow DART to reduce MV costs from $2.587 million annually to $1.087 million. The cost for the TNC services would be $664,238. Therefore, the total cost for a twelve month period would be $1,750,688 Long term, DART will seek to offer users the ability to select taxi and multiple TNCs 10

10 Pilot Test 12 Month Budget DART Toyota Total Revenue $3,000,000 $500,000 $3,500, Month Pilot Test Costs Expenses MV GoLink once Uber is in Operation $ 1,086,926 Uber GoLink after reducing MV role $ 664,238 GoPool Expenses $ 125,000 Other Pilot Test Expenses (Marketing Bike Racks, Vehicle Costs) $ 200,000 Subtotal Contingency (MV and Uber) Grant total $ 2,076,164 $ 1,423,836 $3,500,000

11 Today s Action Approval of a resolution authorizing the President/Executive Director or his designee to award a one-year contract to Uber Technologies, Inc., (Uber) for rideshare services to supplement GoLink for an amount not to exceed $1,146,053 12

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