MAJOR PRODUCT CHANGES

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1 05/12/ CROWN VICTORIA FOR COMMERCIAL HEAVY DUTY USE MAJOR PRODUCT CHANGES OVERVIEW The 2004 Crown Victoria includes minor interior, exterior and functional changes. These changes include optional power heated mirrors, side air bags and laminated security side glass. INTERIOR CHANGES!" Side air bags available as a stand alone option EXTERIOR CHANGES!" Power mirrors standard!" Colors Added: #" Dark Toreador Red Clearcoat Metallic (JL) #" Midnight Grey Clearcoat Metallic (TV)!" Colors Deleted: #" Matador Red #" Silver Frost NATURAL GAS VEHICLE!" Late Availability NEW EQUIPMENT AND OPTIONS!" Grille, lamp, siren and speaker wiring available!" Power heated mirrors available!" Laminated security side glass available HOW TO ORDER A 2004 CROWN VICTORIA FOR COMERCIAL HEAVY DUTY USE STEPS TO ORDER: (after reviewing pre-configured arrays) 1. Select Body Code/Style!"P72 Standard!"P70 Extended 2. Select Order Code!"805A/900A - Base!"920A Police Package 3. Review Available Option Codes 4. Select Color and Trim Product Changes and Features Availability Features, options and package content subject to change. Please check or Dealer estore for the most current information Ford Division

2 05/12/ CROWN VICTORIA FOR COMMERCIAL HEAVY DUTY USE LEGEND: # = New for this model year. MAJOR STANDARD EQUIPMENT EXTERIOR BUMPERS Concealed with one-piece full wrap cover, body color DECKLID Low liftover design GLASS Solar tinted, full with ceramic shade band behind rearview mirror GRILLE Black LIGHTS Low profile dual aero headlamps with halogen bulbs MIRRORS Black fold-away dual remote control power MOLDINGS Black rocker panel Black windshield and backlight Blacked out door frame/windows Bright surround on side windows Color keyed bodyside (except VSO colors which have narrow black moldings) PAINT Clearcoat Anti-chip paint primer Body color B-pillar URETHANE PROTECTION Lower bodyside WHEELCOVERS Hub caps INTERIOR AIR BAG, DUAL FRONT SUPPLEMENTAL RESTRAINT SYSTEM Driver and right front passenger ARMREST Front seat, dual fold-down CIGARETTE LIGHTER In instrument panel center stack (with illumination) COURTESY LAMP SWITCHES In all four doors CUPHOLDERS Dual ashtray mounted DEFROSTER GRILLE With integral vertical ribs DOOR TRIM PANELS Front with armrests and reflectors Vinyl soft upper appliqué Lighted door lock buttons, window controls and power seat controls (where applicable) on armrests Ashtrays in rear above armrests FLOOR COVERING Heavy duty rubber FUSE PANEL Easy access, labeled GAUGE CLUSTER Four (volt, oil pressure, water temperature and fuel) GLOVE BOX Illuminated, large bin, lockable with dampened glove box door HEAD RESTRAINT 2-Way INSTRUMENT CLUSTER Analog gauges INSTRUMENT PANEL Woodgrain appliqués with side window demisters LAMPS Dome and luggage compartment LUGGAGE COMPARTMENT TRIM Carpeted with spare tire cover MAP POCKETS Integral front door MIRROR Day/night inside rearview PASSENGER ASSIST HANDLES Folding front passenger/rear LH/RH PERSONAL SAFETY SYSTEM W/DUAL STAGE AIR BAGS, 2 nd GENERATION Driver and right front passenger (includes safety belt pretensioners, dual stage air bags and seat position weight sensors) RADIO Electronic AM/FM stereo with clock RADIO SPEAKERS Door mounted, located above armrests (two additional radio speakers mounted in package tray) RELEASE HANDLES Easy access inside door SAFETY BELTS 3-Point active for front/rear outboard occupants (safety belt pretensioners on front seat shoulder belts) SCUFF PLATES Color keyed, front and rear doors SEATS Split bench with center fold-down armrests trimmed in vinyl SEAT BACK RECLINERS Driver/passenger manual 2-way seat adjusters with 10" seat track travel STEERING WHEEL Color keyed with center horn blow SUNVISORS Cloth covered with retention clips TILT STEERING WHEEL Mounted stalk controls for washer/wipers, hi/low headlamp beam, turn signal and flash-topass TRIP ODOMETER TRUNK Deep well TRUNK CARPET GROUP FUNCTIONAL AIR CONDITIONING Manual with positive shutoff registers Ford Division

3 05/12/ CROWN VICTORIA FOR COMMERCIAL HEAVY DUTY USE MAJOR STANDARD EQUIPMENT ANTENNA, RADIO Hidden in rear window defroster BATTERY Maintenance-free 72-AH BATTERY SAVER Turns off lights after 30 minutes BODY-ON-FRAME CONSTRUCTION BRAKE SHIFT INTERLOCK CHILD SAFETY LATCHES ON REAR DOORS COOLANT RECOVERY SYSTEM CONVENTIONAL FULL SIZE SPARE TIRE DECK LID RELEASE Electric remote control DEFROSTER, REAR WINDOW #DISC BRAKES Power 4-wheel Anti-Lock Braking System (ABS) DRIVER FOOTREST ENGINE 4.6L overhead cam, SEFI V8 EXHAUST SYSTEM Stainless steel FAIL SAFE COOLING FAN Multi speed electrodrive FRONT STABILIZER BAR FRONT SUSPENSION Short/long arm FUEL FILLER CAP Tethered FUEL TANK 19 gallon GENERATOR 135-Amp HEADLAMPS Automatic with variable delay (NA on 920A Police Package) HEADLAMPS-ON REMINDER CHIME HEAT DUCTS Rear floor-mounted HEAVY DUTY FRAME, STEERING GEAR, BODY MOUNTS AND SUSPENSION HOOD ASSISTS Gas cylinder HORN Dual note IGNITION SYSTEM Electronic distributorless; coil on plug JACK Scissors LOCKS, POWER DOOR PARKING BRAKE Single stroke PASSENGER CAPACITY Six PARKING BRAKE RELEASE Manual PLASTIC HEAD IGNITION KEY Primary only POWER STEERING POWER STEERING OIL COOLER REAR STABILIZER BAR REAR SUSPENSION Watt's linkage SECURILOCK Passive Anti-Theft System (NA NGV) SHOCK ABSORBERS Nitrogen pressurized TIRES P225/60TRx16 - All-season BSW (P225/60VRx16 All-season NGV) TRANSMISSION Electronically controlled automatic overdrive with OD lockout TRANSMISSION OIL COOLER Oil to air UPPER BALL JOINTS Low friction, greaseable VOLTAGE REGULATOR Electronic; integral to generator WHEEL RIMS Heavy duty steel (16x7) WINDOWS Power with express-down driver window WINDSHIELD WASHERS Dual jet WINDSHIELD WIPERS Interval LEGEND: # = New for this model year Ford Division

4 12/01/ Crown Victoria Commercial Commercial Body Code P72 P70 Order Code 805A 900A POWERTRAIN Regular Wheelbase Long Wheelbase Type... OHC EFI V8 OHC EFI V8 Displacement (liters) L 4.6L rpm (SAE net) Torque rpm) @ @4000 Compression Ratio :1 9.4:1 Transmission, Automatic 4-Speed... Std. Std. Axle Ratio SUSPENSION/CHASSIS Brakes, Anti-Lock Braking System (ABS)... Std. Std. Fuel Tank Capacity (gal) Shock Absorbers... Heavy-Duty Heavy-Duty Spare Tire/Wheel, Conventional... Std. Std. Spare Tire/Wheel, Mini... Stabilizer Bar, Front & Rear... Heavy-Duty Std. Steering, Power... Std. Std. Suspension... Heavy-Duty Heavy-Duty Tire Size/Type... P225/60TRx16 Wheel Size/Appearance... 16" Steel 16" Steel KEY EXTERIOR FEATURES Hub Caps... Std. Std. Mirrors... Std. Std. Moldings, Color Keyed Bodyside (installed)... Std. Std. KEY INTERIOR FEATURES Air Bags, Front Driver & Passenger... Std. Std. Air Conditioning... Std. Std. Audio: AM/FM Stereo... Std. Std. Defroster, Rear Window... Std. Std. Floor Covering, Heavy Duty Rubber... Std. Std. Headliner, Removable (incl. in 973 & 974 Taxi Pkgs.)... Lamp, Dome/Map (5" center-mount)... Lamp, Dual Beam Map... Std. Std. Locks, Power Door... Std. Std. Seats: Power Driver (incl. in 41A Comfort & Conv. Group)... Cloth Buckets/Vinyl Rear, Manual Driver/Passenger... Vinyl Bench/Vinyl Rear, Manual Driver/Passenger... Std. Std. Speed Control (incl. in 41A Comfort & Conv. Group)... Windows, Power Driver Express-Down Feature... Std. Std. GROUPS/PACKAGES (See Group/Misc. page for content) Comfort & Convenience Group (NA w/vinyl/vinyl bench seats)... 41A Optional Optional Radio Suppression Package... 53M Optional Optional Taxi Package, Hole in Roof (incl. removable headliner) Optional Optional Taxi Package, No Hole in Roof (incl. removable headliner) Optional Optional Trunk Carpet Group (incl. carpeted spare tire)... Std. Std. AVAILABLE OPTIONS Air Bags, Front Driver & Passenger Side... 59M Optional Optional Audio, AM/FM Stereo w/cassette (incl. in 41A Comfort & Conv. Group).. 58H Optional Optional Engine Block Heater (Fleet only w/valid FIN code)... 41H Optional Optional Extended Range Tank (NGV)... Floor Covering, Carpet (incl. front/rear floor mats) Optional Optional Fuse Block, Auxiliary Optional Optional Keyed Alike Key Code 1435X (to be programmed at Dealer) Optional Optional Laminated Security Side Glass... 68G Optional Lamp, Driver Side Spot Assembly... 51A Optional Optional License Plate Bracket, Front Optional Optional Locks/Handles Inoperable Rear Door Optional Optional Mirrors, Heated... 61K Optional Optional Pedals, Power Adjustable... 59C Optional Optional Seats, 40/20/40 Vinyl Bench/Vinyl Rear, w/rear A/C (New York Dealers only)... C Optional Optional Seats, Cloth Split Bench/Cloth Rear, Manual Driver/Passenger... P Optional Optional Wheelcovers, Full Optional Optional Windows, Rear Power Delete (rear switches only, windows operable from front driver side switches) Optional Optional NOTE: Bolded text indicates an upgrade from the previous array. P225/60TRx Ford Division

5 12/01/ Crown Victoria Commercial Police Package (Not a Police Interceptor) Body Code P70 Order Code 920A POWERTRAIN Long Wheelbase Type... OHC EFI V8 Displacement (liters) L rpm (SAE net) Torque rpm) Compression Ratio :1 Transmission, Automatic, 4-Speed... Std. Axle Ratio SUSPENSION/CHASSIS Brakes, Anti-Lock Braking System (ABS)... Std. Fuel Tank Capacity (gal) Shock Absorbers... Heavy-Duty Spare Tire/Wheel, Conventional... Std. Spare Tire/Wheel, Mini... Stabilizer Bar, Front & Rear... Std. Steering, Power... Std. Suspension... Heavy-Duty Tire Size/Type... P225/60VRx16 Wheel Size/Appearance... 16" Steel KEY EXTERIOR FEATURES Hub Caps... Std. Mirrors... Std. Moldings, Color Keyed Bodyside (installed)... Std. KEY INTERIOR FEATURES Air Bags, Front Driver & Passenger... Std. Air Conditioning... Std. Audio: AM/FM Stereo... Std. Defroster, Rear Window... Std. Floor Covering, Carpet (incl. front/rear floor mats)... Std. Headliner, Removable (incl. in Police Equipment Group)... Lamp, Dome/Map (5" center-mount)... Lamp, Dual Beam Map... Std. Locks, Power Door... Std. Seats: Power Driver Seat (incl. in 41A Comfort & Conv. Group)... Cloth Buckets/Vinyl Rear, Manual Driver/Passenger... Std. Vinyl Bench/Vinyl Rear, Manual Driver/Passenger... 40/20/40 Vinyl Bench/Vinyl Rear, w/rear A/C... Speed Control (incl. 41A in Comfort & Conv. Group)... Windows, Power, Driver Express-Down Feature... Std. GROUPS/PACKAGES (See Group/Misc. Page for content) Comfort & Convenience Group... 41A Optional Police Equipment Group... Std. Radio Suppression Package... 53M Optional Trunk Carpet Group (incl. carpeted spare tire)... Std. AVAILABLE OPTIONS Air Bags, Side... 59M Optional Audio, AM/FM Stereo w/cassette (incl. in 41A Comfort & Conv. Group).. 58H Optional Engine Block Heater (Fleet only w/valid FIN code)... 41H Optional Extended Range Tank (NGV)... Floor Covering, Heavy Duty Rubber Optional Fuse Block, Auxiliary Optional Grille Lamp, Siren and Speaker Wiring Optional Keyed Alike Key Code 1435X (to be programmed at Dealer) Optional Lamp, Driver Side Spot Assembly... 51A Optional License Plate Bracket, Front Optional Locks/Handles Inoperable, Rear Door Optional Mirrors, Heated... 61K Optional Pedals, Power Adjustable... 59C Optional Seats, Cloth Split Bench/Cloth Rear, Manual Driver/Passenger... P Optional Wheelcovers, Full Optional Windows, Rear Power Delete (rear switches only, windows operable from front driver side switches) Optional NOTE: Bolded text indicates an upgrade from the previous array Ford Division

6 02/01/ Crown Victoria Commercial Natural Gas Vehicle Body Code P72 P70 Order Code 840A 940A POWERTRAIN Regular Wheelbase Long Wheelbase Type... OHC EFI V8 (NGV) OHC EFI V8 (NGV) Displacement (liters) L 4.6L rpm (SAE net) Torque rpm) Compression Ratio :1 9.4:1 Transmission, Automatic 4-Speed... Std. Std. Axle Ratio SUSPENSION/CHASSIS Brakes, Anti-Lock Braking System (ABS)... Std. Std. Fuel Tank Capacity (gge) Std/Ext / /15.6 Shock Absorbers... Heavy-Duty Heavy-Duty Spare Tire/Wheel, Conventional... Std. Std. Spare Tire/Wheel, Mini... Stabilizer Bar, Front & Rear... Std. Std. Steering, Power... Std. Std. Suspension... Heavy-Duty Heavy-Duty Tire Size/Type... P225/60VRx16 Wheel Size/Appearance... 16" Steel 16" Steel KEY EXTERIOR FEATURES Hub Caps... Std. Std. Mirrors... Std. Std. Moldings, Color Keyed Bodyside (installed)... Std. Std. KEY INTERIOR FEATURES Air Bags, Front Driver & Passenger... Std. Std. Air Conditioning... Std. Std. Audio: AM/FM Stereo... Std. Std. Defroster, Rear Window... Std. Std. Floor Covering, Heavy Duty Rubber... Std. Std. Headliner, Removable (incl. in 973 & 974 Taxi Pkgs.)... Lamp, Dome/Map (5" center-mount)... Lamp, Dual Beam Map... Std. Std. Locks, Power Door... Std. Std. Seats: Power Driver Seat (incl. in 41A Comfort & Conv. Group)... Cloth Buckets/Vinyl Rear, Manual Driver/Passenger... Vinyl Bench/Vinyl Rear, Manual Driver/Passenger... Std. Std. Speed Control (incl. in 41A Comfort & Conv. Group)... Windows, Power Driver Express-Down Feature... Std. Std. GROUPS/PACKAGES (See Group/Misc. page for content) Comfort & Convenience Group... 41A Optional Optional Radio Suppression Package... 53M Street Appearance Package... 60B Optional Optional Taxi Package, Hole in Roof (Incl. removable headliner) Optional Optional Taxi Package, No Hole in Roof (Incl. removable headliner) Optional Optional Trunk Carpet Group (Incl. carpeted spare tire)... Std. Std. AVAILABLE OPTIONS Air Bags, Front Driver & Passenger Side... 59M Optional Optional Audio, AM/FM Stereo w/cassette (incl. in 41A Comfort & Conv. Group).. 58H Optional Optional Engine Block Heater (Fleet only w/valid FIN code)... 41H Optional Optional Extended Range Tank (NGV)... 65T Optional Optional Floor Covering, Carpet (incl. front/rear floor mats) Optional Optional Fuse Block, Auxiliary... Keyed Alike Key Code 1435X (to be programmed at Dealer) Optional Optional Laminated Security Side Glass... 68G Optional Lamp, Driver Side Spot Assembly... 51A Optional Optional License Plate Bracket, Front Optional Optional Locks/Handles Inoperable, Rear Door Optional Optional Mirrors, Heated... 61K Optional Optional Pedals, Power Adjustable... 59C Optional Optional Seat, 40/20/40 Vinyl Bench/Vinyl Rear, w/rear A/C (New York dealers only)... C Optional Optional Seat, Cloth Split Bench/Cloth Rear, Manual Driver/Passenger... P Optional Optional Wheelcovers, Full Optional Optional Windows, Power (D/P switches only) Optional Optional NOTE: Bolded text indicates an upgrade from the previous array. P225/60VRx Ford Division

7 05/12/ CROWN VICTORIA FOR COMMERCIAL HEAVY DUTY USE GROUP/MISCELLANEOUS OPTIONS COMFORT AND CONVENIENCE GROUP (41A)!" Power driver seat!" Speed control!" AM/FM stereo with cassette Not Available With:!" Vinyl/vinyl bench seats LAMINATED SECURITY SIDE GLASS (68G)!" Door windows formed from a layer of polyvinyl butyral laminated between two sheets of automotive safety glass POLICE EQUIPMENT GROUP!" Deletes passive anti-theft (SecuriLock) Includes:!" 78-AH heavy duty battery!" Police Handling Package!" Revised front and rear suspension!" Front/rear wigwag connectors!" Light bar wiring!" Rear window disable connectors!" Relays for rear brakes!" P225/60VR 16" all-season BSW tires!" Hub caps with Ford oval!" Steel conventional spare tire/wheel!" Police accessory feed wires!" Non-Locker axle!" Unique EEC calibration with increased idle!" Lower radiator air dam!" Engine compartment light!" Courtesy lamp wiring!" MPH calibrated speedometer!" Lateral bow reinforcement!" Removable headliner RADIO SUPPRESSION PACKAGE (53M)!" Provides radio suppression coverage for the following areas: Hood to body (LH/RH) Engine to dash panel Engine to frame Tail pipe to frame (LH/RH) Decklid to body (LH/RH) Body to frame rear (LH/RH) STREET APPEARANCE PACKAGE (60B)!" Color keyed retail bodyside moldings!" Rear appliqué with color keyed panels!" "Crown Victoria" badge!" Chrome grille!" Chrome fascia inserts!" Chrome door handle bezel!" Chrome tail lamp appliqué!" Wheel covers, full TAXI PACKAGE (HOLE IN ROOF) (973)!" Rear door pull handle!" Door ajar indicator lamp!" Lateral bow reinforcement!" Removable headliner!" Roof lamp switch and indicator!" Roof lamp wiring (RHS inboard to B-pillar) Requires:!" Dark Charcoal interior trim TAXI PACKAGE (NO HOLE IN ROOF) (974)!" Rear door pull handle!" Door ajar indicator lamp!" Lateral bow reinforcement!" Removable headliner!" Roof lamp switch and indicator!" Roof lamp wiring (without hole in roof) Requires:!" Dark Charcoal interior trim MISCELLANEOUS Pre-delivery only Local/State Ordinance Deviation Priced DORA... C09 1 CALIFORNIA EMISSIONS STATES/CROSS- BORDER STATES*** CALIFORNIA EMISSIONS SYSTEM Required on units for California, Maine, Massachusetts, New York, and Vermont registration. Optional for Cross-Border States. CALIFORNIA EMISSIONS SYSTEM NOT REQUIRED Control code for units either shipped to California Emissions States dealers or ordered by California Emissions States dealers for registration in non- California States locations. CALIFORNIA PUBLIC SERVICE/EMERGENCY VEHICLE EXCEPTION Only available on units sold to authorized governmental units and privately-owned ambulance companies. Must also use Code 423 when ordering. NON-CALIFORNIA EMISSIONS/NON-CROSS- BORDER STATES DEALER ORDER FOR CALIFORNIA STATES REGISTRATION... 93N Required on all units ordered by dealers for California Emissions States registrations when the vehicles are being delivered to non-california Emissions, non-cross-border States locations. Also requires 422 California Emissions System. ENGINE BLOCK HEATER 941H) Standard and only available in AK, MN, ND, SD, MT, WI and WY states. Other states available via FCSD. NOTE: Fleet Only Engine block heater optional in all states with valid FIN code. ***CROSS-BORDER STATES Cross-Border States are Arizona, Connecticut, Nevada, New Hampshire, New Jersey, Oregon, Pennsylvania, and Rhode Island. For eligible California dealers only. Dealers must have a pre-existing contract with a pre-delivery service company in order to take advantage of this option Ford Division

8 05/12/ CROWN VICTORIA FOR COMMERCIAL HEAVY DUTY USE COLOR & TRIM INTERIOR TRIM COLORS INTERIOR TRIM TYPE AND COLOR SELECTOR NOTE: First letter denotes type, second letter denotes color. #Dark Charcoal Medium Parchment Standard Vinyl Split Bench/Vinyl Rear RW RH Cloth Split Bench/Cloth Rear PW PH 40/20/40 Vinyl Bench with Rear AC (New York dealers only) CW Cloth Front Buckets/Vinyl Rear IW IH EXTERIOR COLOR AVAILABILITY COLOR CODE Standard Arizona Beige Clearcoat Metallic AQ!! Medium Brown Metallic BU! School Bus Yellow BY!! Gold Ash Clearcoat Metallic C2! Dark Blue Pearl Clearcoat Metallic DX!! Spruce Green Clearcoat Metallic FS! Dark Toreador Red Clearcoat Metallic JL!! Silver Birch Clearcoat Metallic JP! Dark Blue LK! Royal Blue LM! Light Blue Metallic LN! Light Ice Blue Clearcoat Metallic LS! Ultra Blue Clearcoat Metallic MM! Light Grey Clearcoat Metallic TM! Silver Grey Metallic TN! Midnight Grey Clearcoat Metallic TV! Black Clearcoat UA!! Vibrant White Clearcoat WT!! Medium Titanium Clearcoat Metallic YG! LEGEND: # = New for this model year.! = Available Ford Division

9 09/01/ CROWN VICTORIA FOR COMMERCIAL HEAVY DUTY USE FUEL ECONOMY 50 STATES F.E. LABEL ESTIMATED MEMO: ADJUSTED ANNUAL UNADJUSTED ENGINE DISPL. TRANSMISSION CITY HIGHWAY FUEL COST COMBINED ALL 4.6L OHC SEFI V8 Electronic Automatic Overdrive $1, Ford Division

MAJOR PRODUCT CHANGES

02/01/03 2003 POLICE INTERCEPTOR MAJOR PRODUCT CHANGES OVERVIEW The 2003 Police Interceptor includes minor exterior and interior changes and major functional changes primarily to improve vehicle ride and