PERFORMANCE REPORT

Transcription

1 PERFORMANCE REPORT A Member of

2 contents NOTICE OF THE 26th ANNUAL GENERAL MEETING Page ORGANIZATION PROFILE Page 2 MESSAGE FROM OUR PATRON Page 3 OUR FOUNDER & PAST PATRONS / ADVISORS Page 4 25th COUNCIL MEMBERS Page 5 PRESIDENT S REPORT Page 6 Performance Report MAJOR ACCOMPLISHMENTS FinancIal Performance Membership Traning and Education Seminars & Professional Training CEOTALK SERIES Publication future Appreciation 7 - HONORARY SECRETARY S REPORT 2-5 A Member of MINUTES OF THE 25th ANNUAL GENERAL MEETING 6-2 COVER Calendar of Events Cover design depicts challenges of today s economy which requires effective skills with clear directions in order to accomplish our respective goals. Calendar of Events 204 HIGHLIGHTS HONORARY TREASURER S REPORT The illustration of a Compass represents skills and guidance to navigate through an economic maze to reach the City that represents opportunities and goals. Financial Report 202 Financial Report 203 SAMPLES OF MEMBERSHIP CERTIFICATES OUR CORPORATE MEMBERS Design + Concept David Tan ( ) Graphics + Layout Maylea Tan Tomiyama (M) Sdn Bhd rsscard@gmail.com APPRECIATION 56-57

3 NOTICE OF THE 26TH ANNUAL GENERAL MEETING NOTICE IS HEREBY GIVEN that the 26th Annual General Meeting of the Institute of Marketing Malaysia (IMM) will be held as follows: Date : Saturday 3 June 205 Time : 0.00 am -.00 pm. Venue : Cahaya II, Level 5, Best Western Hotel, No., Jalan 3/, Section 3, 4600 Petaling Jaya, Selangor. AGENDA. To confirm the Minutes of the 25th Annual General Meeting which was held on 29th June 203 at Singgahsana Hotel, Petaling Jaya. 2. To receive the Annual Report of the Council by: President Honorary Secretary 3. To receive and if approved to pass the Accounts for the year ended 3st December 202 and 3st December To elect Council Members for the Term To elect Auditors for Any other matters. HASLINA AZLAN Honorary Secretary 20 May 205

4 ORGANIZATION PROFILE About IMM The Institute of Marketing Malaysia (IMM) is the only registered institute in the country established for the purpose of serving the marketing fraternity in Malaysia, IMM was founded in 977 by YBM Tengku Razaleigh Hamzah who also became the Institute s first Patron. Currently the Patron of IMM is YB. Dato Sri Mustapa Mohamed, Minister of International Trade and Industry Malaysia. Vision To be the only leading non-profit professional body for sales and marketing practitioners in the country. Mission As the national professional body for sales and marketing practitioners, IMM s mission is to promote marketing as a philosophy of business to enhance the professional standards of marketing practices and to be the leading centre for marketing in the region. Roles & Functions As the national professional body for sales and marketing practitioners, IMM is responsible for the promotion of efficient and effective marketing management practices in Malaysia, the administration of the Institute s membership, the safeguard and advancement of its member s interest, and the enhancement of the professional image of sales and marketing practitioners. International Affiliation IMM is a member of the Asia Marketing Federation (AMF), a recognized body which was set up in 99 and is now made up of members comprising twenty (20) national marketing bodies from Asia region. Country Members of AMF are Bangladesh, Cambodia, Canada, China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Mongolia, New Zealand, Pakistan, Philippines, Singapore, South Africa, Sri Lanka, Taiwan, Thailand and Vietnam. The Institute is also a member of the World Marketing Association (WMA). IMM and its members currently have global access to a truly international platform for marketing networks, which is a valuable infrastructure for building businesses in this emerging borderless world. 2

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6 Our Founder / First Patron YBM TENGKU TAN SRI RAZALEIGH HAMZAH Our Past Patrons YBHG. DATUK SYED KECHIK SYED MOHAMAD YB. TAN SRI RAFIDAH AZIZ 982 March 2008 YAB. TAN SRI MUHYIDDIN YASSIN March April 2009 Our Advisors The purpose of an Advisory Council as enshrined in the Institute s Constitution is to give independent advice in the affairs of the Institute. In line with our vision to be the leading non-profit professional body for sales and marketing practitioners in the country, the Institute has appointed Advisors. It is our hope that with their vast knowledge and experience, it would ensure the continuous growth of the Institute and will bring the Institute to greater heights DATO LAWRENCE CHAN KUM PENG Founder & Executive Chairman PDL Management Corp (M) Sdn Bhd HAMIDAH KARIM Managing Director Prestige Communications Sdn Bhd 4

7 25th COUNCIL MEMBERS Seated from left : Tengku Nila Putri Tengku Ilham, Prof. Dr. Samsinar Md. Sidin, Datuk Dr. N. Marimuthu, Dato Sharifah Mohd Ismail, Datuk Lawrence Chan (Advisor), Dato Rozalila Abdul Rahman and Haslina Azlan. Standing from left to right : Assoc. Prof. Dr. Nor Azila Mohd Noor, Sarah Tan Mee Loo, Dr. Leow Chee Seng, Nitthyiyanathan Lachumanan, Mohamed Sallauddin Mohamed Shah, Fairuz Muchtar and Siti Badarny Shamsaifah Hassan. Not In Picture Shahana Azlan Valentino Augustine Lee Boon Hui IMM s Management and Operations The management of the Institute is invested in a Council which is responsible for the financial and general affairs of the Institute. The 5 Council Members are individuals representing various sectors and industries as well as academicians and entrepreneurs. The Council Members are elected and their services are on voluntary basis. The operation is based on income derived from membership fees, publication as well as training and education programs managed and provided by the Institute. 5

8 PRESIDENT S REPORT This is the 26th Annual General Meeting (AGM) and the period under review is from January 203 to December 204. On behalf of the Council, I am pleased to present this Performance Report of the Institute for the year Over the years of its establishment and during the period under review the Institute has organized several training programmes and activities for the benefit of our members as well as other professionals in the industry. Our focus has always been towards enhancing the knowledge and skills of our marketeers. DATO SHARIFAH MOHD. ISMAIL During the period under review a total of Forty (40) public seminars and training sessions were conducted by the Institute and these have benefitted more than Two Thousand (2000) participants representing various sectors and industries across the nation. We also had international delegates at a few of these sessions. Besides public programmes we have also managed to secure a few in-house training programmes. This is a testimony to the confidence of our members towards the capability and capacity of IMM to do the training for their organization. We hope there will be more of such opportunities from our members in the coming years. From participants feedback our training programmes, trainers as well as contents are of world-class standards with quality delivery and above all value-for-money. We certainly appreciate these feedback and comments and shall continue to improve and perform better in all our training initiatives. The Institute also continued with its training programmes specifically for SMIs/SMEs under the Skills Upgrading Training programmes with a 70% training grant provided by the Small Medium Enterprise Corporation (SMECORP) until 204 whereby the grant is now administered by Pembangunan Sumber Manusia Berhad (PSMB). These sessions covering topics on sales, marketing, customer service, business communication as well as coaching and mentoring has benefitted more than 500 entrepreneurs nationwide. During the term the Institute signed two (2) Memorandum of Understanding (MOU) namely with Curtin University Sarawak and Putra Business School. These MOUs will enable all parties to explore opportunities for partnership as well as collaboration especially in the areas of training and education and in enhancing the quality and marketability of our graduates. These MOUs will certainly pave the way for a more effective industrial linkage for the Universities. Another great achievement for the Institute for the year is our CEO Talk series which has indeed received overwhelming support and recognition from the industry. We provided the platform for CEOs of organizations who are our corporate members to host this CEO Talk series not only to share their business success and philosophy but also their personal leadership style in managing their organization. To many of us these CEOs are role models and great leaders to emulate and the Institute is proud to bring this opportunity to all our members. For the year we organized a total of SI (6) CEO Talks - hosted by Telekom Malaysia, Media Prima, Malaysia Airports, Neuro Power, SMECORP Malaysia and PLUS Malaysia Berhad. We have plans for many more CEOs to take the stage for 205 and beyond. On the social and networking front, for the first time in the history of the Institute we organized a Treasure Hunt for our members in December 204 and received overwhelming support and participation from our members and everyone in the industry. All these achievements for the Institute would not have been possible without the support and participation of all of you our members. Despite all the challenges faced by the Council we shall continue with our efforts to bring more success and make you proud to be part of the Institute. 6

9 FINANCIAL PERFORMANCE MAJOR ACCOMPLISHMENTS For the year , our financial performance is satisfactory. The Institute s income is derived mostly from seminars, training programmes, membership fees and publications. We would like to thank all our valued members and everyone in the industry who have supported and participated in all our activities and programmes which have ultimately contributed to our good financial performance. The financial position for the year is as follows:- Year Income Expenditure Surplus ,4 457, , ,890 50, ,458 24,52 (53,458) 06,502 We are confident that the favourable financial position of the Institute will enable us to organize more events, seminars, conferences and other relevant activities for the benefit of all members. MEMBERSHIP There are six (6) categories of membership and these are Corporate, Fellow, Ordinary/Individual, Associate, Student and Life Member. Details of membership for the year are as follows:- Category / Year LIFE CORPORATE FELLOW ORDINARY ASSOCIATE STUDENT TOTAL,000,076,96 The growth of the Institute s membership especially the Ordinary Member category has been very encouraging. The Institute will continue to strive and deliver the benefits of membership as well as create value for all our members. 7

10 AND EDUCATION As a Training provider registered with Pembangunan Sumber Manusia Berhad (PSMB) since December 2006, IMM has organized several training programmes, seminars, conferences and workshops which are HRDF claimable under PSMB s various schemes such as SBL, SBL-KHAS and others for the benefit of our members. For the coming years, we are working very closely with PSMB to develop new training programmes and courses for employees as well as professionals and entrepreneurs from the various industries and sectors to prepare them for the competitive global markets. To cater to the needs of dynamic business environment, the Institute offers a wide range of marketing related education and training programmes to equip those who are keen in pursuing a career in sales and marketing with the relevant knowledge as well as to enable practicing marketing professionals to further develop and enhance their professional skills. The Institute was appointed as a professional training provider for Small and Medium Enterprise Corporation (SMECORP Malaysia) in May 2007 and has since provided training to more than 3000 entrepreneurs representing various sectors and industries. Since carrying out these training programmes for the SMIs/SMEs, the Institute has been receiving annual grant from SMECORP based on the number of participants trained. Participants only pay 30% of course fees while the balance 70% is borne by SMECORP until 204, when the grant is now administered by Pembangunan Sumber Manusia Berhad (PSMB), an Agency under the Ministry of Human Resources. On behalf of the Council, I would like to place on record our sincere appreciation and gratitude to both SMECORP and PSMB for this opportunity and for their confidence in our training programmes in enhancing the skills and knowledge of our entrepreneurs in the areas of sales, marketing, branding, customer service as well as business communication. SEMINARS & PROFESSIONAL For the year , the Institute organized a total of Twenty-One (2) seminars and programmes for our members both in-house as well as public programmes. Some of these are: 203 Sales Training by Tom Abbott January, July, August, October, November & December203 Marketing 3.0 Seminar & Experiential Learning with Hermawan Kartajaya May Sales Training by Tom Abbott January, March, April & May 204 Amazing Sticky Presentation by Ang Tian Teck February, March, April, May, June, September & October 204 Integrated Marketing Seminar by Alan Stevens November 204 HRDF Claimable under SBL-KHAS scheme INTERNATIONAL SALES EPERT - TRAINER - COACH - KEYNOTE SPEAKER - AUTHOR These days in business, it is not just about having a better product or service but having a better selling strategy. Marketing attracts prospects to your place of business, but sales has them leaving as paying customers. As a sales professional, you need to improve your ability to sell - in a world where customers are inundated with choices. Applying these innovative selling strategies will help you convert more leads into sales. An international sales expert, trainer, coach, keynote speaker and author of the highly acclaimed book The SOHO Solution: 2 Selling Strategies For Growing Your Small Business. Tom has appeared as a guest on 938LIVE (Singapore), BFM 89.9 (Malaysia), BITR (Chicago) and in Make it Business magazine, Human Resources magazine and Berita Harian newspaper. He is a regular contributor of sales articles published in The Business Times newspaper, One of his recent client's closing percentages increased from 20% to 50% within months of training based on the SOHO Selling methodology. Sales leaders engage Tom for keynotes that energize audiences and proven solutions to building high performance sales teams that exceed targets. Creating scripts for scheduling appointments that will resonate with prospective customers. Using a needs assessment to better position you as the ideal solution provider. Establishing ways to engage prospects, customers and clients. Making compelling demonstrations that will help prospects gain confidence in your products, your business and yourself. Closing techniques and handling objections to accelerate the buying process CEO, academician, business owner, self employed or a sales professional who wants to generate more leads, increase conversion rates and better bottom lines with innovative sales strategies. Entrepreneur who wants to build and grow your business. Tom trained our consultants and shared several takeaways they could apply to their current selling situations. 80% of our consultants have since become more curious (Tom s mantra!) and more effective at up-selling and closing more sales as a result. He motivated them to understand that sales come from practice (not luck) and our enrollment percentage has since increased from 20% to 50%. Our consultants are now inspired to be courageous (Tom s mantra!) and to share the benefits of our services with clients. I would highly recommend Tom as a speaker and trainer for any business looking to get the most from their sales teams. Receive Marketing 3.0 book FREE when you sign-up! Marketing 3.0 Seminar From Products to Customers to Human Spirit Marketing 3.0 revolutionizes the way corporate think and behave. It boldly states marketing transforms from products-centric to customer-centric to human-centric era. In Marketing 3.0, understanding the customer as human-centric era. In Marketing 3.0, understanding the customer as human is the most important thing for corporations to be sustainable. Marketing 3.0 also goes beyond messaging customers to encompass how a company defines and embodies its values for a variety of stakeholders. It explores how brands have an impact on issues such as poverty, socio cultural change, and environmental sustainability. It also looks at how values-driven marketing affects employees channel partners, and shareholders. $000,000 In Collaboration with: Venue Host: Organizer: 8 This study tour offers Malaysian business society a new perspective on how business Program Overview and marketing is done in Bali. Learn how spiritual marketing can be used as a powerful marketing strategy from the Royal Prince of Ubud. Visit the Marketing 3.0 Museum (the only marketing museum in the world!). Listen to Asia's Leading Marketing Strategist talk about Marketing to the Human Spirit and find out how the local Balinese businesses operate. A learning experience you cannot miss. SEMINAR FEE (per participant) *Early Bird IMM Members Non-IMM Members RM2,000 RM2,00 RM2,300 st * Early Bird discount ends before / by April 203 FEE INCLUDES Airport Pick-up and Transfers Dinner at Jimbaran Marketing 3.0 Seminar Visit to Marketing 3.0 Museum Visit to local companies Guided tour around Bali Marketing 3.0 book FREE FOR REGISTRATION PLEASE CONTACT: Institute of Marketing Malaysia (IMM) Tel: / Fax: imm.malaysia@gmail.com Website: imm.org.my HRDF Claimable under SBL scheme Program Overview IMPORTANT: Kindly make own arrangement for flight and accommodation. Suggested Hotels in Kuta, Bali:. Ibis Bali Kuta Hotel: 2. Harris Hotel: Sasivee Suetrong, General Manager, Marie France Bodyline International (Thailand) Ltd. In Collaboration with: HRDF Claimable under SBL scheme SEMINAR DATES June Sept Oct Nov 204 VENUE Menara Kuala Lumpur FEES IMM members RM2300 Non-Members RM2500 Early Bird! Register and Pay ONE month before RM2,200 only. Limited to 20 participants per session, please register early! Complimentary Sticky Presentations book for all registered participants. To Register: By Phone: Call Institute of Marketing Malaysia at / imm.malaysia@gmail.com

11 CEO TALK SERIES IMM introduced its inaugural CEO Talk series in 2009 with the main objective to build effective and winsome platform which woos members and inspire action to emulate the success stories from the experiences and first-hand information shared by decision makers and current leaders from different businesses and industries. In addition, it also creates productive networking sessions and provides opportunity for personal interaction between participants and CEOs. With support from our Corporate members and the industry IMM organized Three (3) CEO Talks in 203 and 204 respectively. 203 Group CEO, Telekom Malaysia Berhad YBHG. TAN SRI DATO SRI ZAMZAMZAIRANI MOHD ISA 3 July 203 CEO, TV Networks and Media Prima Berhad & Primeworks Studio Sdn Bhd MR. AHMAD IZHAM OMAR 4 November 203 Managing Director, Malaysia Airports Holdings Berhad YBHG. TAN SRI BASHIR AHMAD ABDUL MAJID 8 December 203 A member of 204 Chairman, Neuropower Group, Australia MR. PETER BURROW 27 February 204 CEO, SMECORP Malaysia YBHG. DATO HAFSAH HASHIM 2 March 204 Managing Director/CEO, PLUS Malaysia Berhad YBHG. DATO NOORIZAH HJ. ABD. HAMID 6 April 204 All the Seminars, Professional Training as well as our CEO TALK Series organized by IMM had received overwhelming response from our members and the industry. We even had overseas delegates attending some of these sessions. Organizing such programmes has always been a huge challenge for the Institute from all aspects, such as participation, financial and other resources as well as in getting the support from employers and the industry. Nonetheless with lots of perseverance and determination, we shall continue to bring the best in terms of experiential learning and knowledge-sharing for all our members. We advocate learning as a life-long process and we strongly believe that marketeers in Malaysia need to listen and learn from the best. This bold vision and execution of such programmes has indeed made us the Sole Non-Profit Organization in the country that brings in world-class speakers and renowned CEOs for the benefit of our members and all Malaysians. 9

12 PUBLICATION MARKETEER The Institute published Three (3) issues of its official publication, MARKETEER during the year and these were circulated to all members and affiliates. The MARKETEER which contains news on the institute s seminars and events, marketing tips and insights as well articles of interest is widely read by senior and middle level managers of corporate companies and organizations. The Institute shall continue to publish the MARKETEER on a regular basis and hope to make it a publication of distinction for all its members and the marketing fraternity in the country and around the region. FUTURE The Institute is now 36 years in it s role as a non-profit professional body for the sales and marketing fraternity in the country and it has certainly come a long way starting from its simple beginning in 979. Over the last couple of years, the Institute had recorded good financial performance which all members could be proud of and with all the initiatives undertaken by the Institute, we are confident of further growth and expansion of our roles in the future. At the same time, we have to be observant and watchful of the changes in the marketing landscape not only locally but also regional and globally which not only could affect our performance but also our relevance in the years to come. Thus, we need to acknowledge the importance of staying relevant to the industry and above all providing value-added benefits to all our members. We believe that partnership and collaboration is the best way in achieving more. On this note for the year 203 and 204, we signed Memorandum of Understanding (MOU) with Curtin University, Sarawak and Putra Business School to further enhance and complement our roles in the areas of training and education. 0

13 As a Registered Training Provider with PSMB, we shall continue to further strengthen this role in bringing the best to the industry in terms of Human Resource Development. In its long-term vision, the Institute is looking beyond the shores of Malaysia in its training and education offerings as well as research initiatives. The Institute is also looking for more In-House Training opportunities and consultancy work so as to give a more holistic approach and input on marketing related activities for organizations and enterprises. Other efforts include strengthening our membership base especially our corporate and individual Membership. We are also taking every effort to ensure that we deliver the benefits to our members. With your help, fellow members, we hope that we will be able to recruit more members and take the Institute to the next level of excellence. APPRECIATION On behalf of the Council, I would like to express our sincere gratitude and appreciation to our Patron, YB Dato Sri Mustapa Mohamed, Minister of International Trade & Industry Malaysia for his continued support and guidance in the Institute s affairs. I would also like to take this opportunity to thank the Government, our valued members, associates, partners, sponsors and well wishes for all your contribution and continued support to the Institute. To our Founder, Past Patrons, Advisors and Fellows A Big Thank You for your guidance and encouragement in ensuring the well being of the Institute. Last but not least, I thank all my Council Members and the staff at IMM for giving their best to the Institute. DATO SHARIFAH MOHD ISMAIL President

14 Honorary Secretary s Report 2

15 AGM Honorary Secretary s Report 25th Annual General Meeting The 25th Annual General Meeting of the Institute of Marketing Malaysia was held on 29th June 203 at Hotel Singgahsana, Petaling Jaya, Selangor. Attendance The 25th Annual General Meeting was attended by Forty-One ( 4 ) members:- Life Members : Dato Lawrence Chan Kum Peng Dato Sharifah Mohd Ismail Dato Rozalila Abdul Rahman Dato Md Kasim Abd. Wahab Datuk Dr. N Marimuthu Ganeshwaran A/L Thanapalasingam Ding Lai Hong Zaharah Bt Abd. Jalal Corporate Members : UNIRAZAK Taylor s University University Malaysia Kelantan Malaysia Airports Holdings Bhd Tenaga Nasional Berhad Ace Professional Studies Sdn Bhd - Ahmad Zawawi Jamal (Proxy for Vice Chancellor) - Shawn Augustine (Proxy for Valentino Lee) - Prof Dr. Mohamed Dahlan Bin Ibrahim - Mohamed Sallauddin Bin Hj Mohamed Shah - Rosidah Bt Abdul Manan - Veronica Lourdes Ordinary Members : Ami Redin Md. Wahi Bobby Chua Beng Hooi B.K. Ng Fairuz Bte Muchtar Hawa Rose Omar Hamliza Sham Bt Mohamed Arifin Ida Suraini S. Kajaitharan Khadijah Nun M. Krishnamoorthy Lee Suan Siew Muhammad Fareez Shah Bin Zainul Abidin Nabila Lee Lee Chong Nitthiyanathan Lachumanan Assoc. Prof. Dr. Nor Azila Mohd. Noor Noorlela Bt Othman Rahimah Abd. Kadir Roslan Bin Mohamed Tan Joo Koon Datin Tengku Hasmah Bt Tengku Awang Vincent Leong Wing Sum Secretary s Report 3

16 Honorary Secretary s Report Council Members Dr. Leow Chee Seng Prof. Dr. Samsinar Md Sidin Sarah Tan Mee Loo Siti Badarny Shamsaifah Hassan Tengku Nila Putri Bt Tengku Ilham Appointment of New Council Members Four (04) new council members were appointed : Nitthiyanathan Lachumanan Assoc. Prof. Dr. Nor Azila Mohd. Noor Valentino Lee Fairuz Bte Muchtar Office Bearers of 25th Council Members Term President Dato Sharifah Mohd. Ismail (re-elected) Vice President Datuk N. Marimuthu (re-elected) Honorary Secretary Haslina Azlan (re-elected) Honorary Treasurer Dr. Leow Chee Seng (re-elected) Asst. Honorary Secretary Siti Badarny Shamsaifah Binti Hassan (re-elected) Asst. Honorary Treasurer Sarah Tan Mee Loo (re-elected) Council Members Prof. Dr. Samsinar Md. Sidin (re-elected) Dato Rozalila Abdul Rahman (re-elected) Mohamed Sallauddin Bin Hj. Mohamed Shah (re-elected) Shahana Bt Azlan (re-elected) Tengku Nila Putri Bt Tengku Ilham (re-elected) Nitthiyanathan a/l Lachumanan (new appointment) Assoc. Prof. Dr. Nor Azila Mohd. Noor (new appointment) Valentino Lee (new appointment) Fairuz Bte Muchtar (new appointment) Secretary s Report 4

17 Honorary Secretary s Report Council Meetings The first Council Meeting of the 25th Council was held on 3rd July 203 at Meeting Room, Level 2, Telekom Malaysia Convention Centre, Jalan Pantai Baharu, Kuala Lumpur. During the term of office 203 to May 205, the Council held a total of Seven (7) meetings:- Year 203 : 3 July September October 203 Year 204 : 22 February June November 204 Year 205: 7 February 205 The dates and attendance at the Council Meetings during the Term of Office from 203 to May 205 are as follows:- NO NAME Dato Sharifah Mohd. Ismail Datuk Dr. N. Marimuthu Haslina Azlan Dr. Leow Chee Seng Prof. Dr. Samsinar Md. Sidin Sarah Tan Mee Loo Dato Rozalila Abdul Rahman Tengku Nila Putri Tengku Ilham Shahana Azlan Siti Badarny Shamsaifah Hassan Mohamed Sallauddin Mohamed Shah Assoc. Prof. Dr. Nor Azila Mohd Noor Nitthyiyanathan Lachumanan Fairuz Muchtar Valentino Augustine Lee Boon Hui ST ND RD TH TH TH TH TOTAL 7 / 7 7 / 7 4 / 7 6 / 7 3/ 7 6 / 7 4 / 7 6 / 7 5 / 7 5 / 7 4 / 7 3 / 7 4 / 7 4 / 7 3 / 7 Total IMM Office We have Four (4) Full Time /Part Time support staff who are responsible for the general administration of the office. Secretary s Report 5

18 AGM MINUTES OF THE 25TH ANNUAL GENERAL MEETING 29TH JUNE 203, HOTEL SINGGAHSANA, PETALING JAYA, SELANGOR PRESENT : Ahmad Zawawi Jamal (Proxy for UNIRAZAK VC) 2 Ami Redin Md. Wahi 3 Bobby Chua Beng Hooi 4 B.K. Ng 5 Ding Lai Hong 6 Fairuz Bte Muchtar 7 Ganeshwaran A/L Thanapalasingam 8 Hawa Rose Omar 9 Hamliza Sham Bte Mohamed Arifin 0 Haslina Azlan Ida Suraini (Proxy for Patricia Sim Sing Ying) 2 S. Kajaintharan 3 Khadijah Nun 4 M. Krishnamoorthy 5 Dato Lawrence Chan Kum Ping 6 Lee Suan Siew (S.S. Lee) 7 Dr. Leow Chee Seng 8 Dato Md. Kasim Abd. Wahab 9 Prof. Dr. Mohamed Dahlan Bin Ibrahim 20 Mohamed Sallauddin Bin Hj. Mohamed Shah 2 Muhammad Fareez Shah Bin Zainul Abidin 22 Datuk Dr. N. Marimuthu Nabilah Lee Lee Chong Nitthiyanathan Lachumanan Noorlela Bt Othman Assoc. Prof. Dr Nor Azila Mohd. Noor Rahimah Abd. Kadir Rosidah Bt Abdul Manan Roslan Bin Mohamed Dato Rozalila Abdul Rahman Prof. Dr. Samsinar Md. Sidin Sarah Tan Mee Loo Dato Sharifah Mohd. Ismail Shawn Augustine (Proxy for Valentino Lee- Taylor s University) Siti Badarny Shamsaifah Hassan Tan Joo Koon (Proxy for Chong Hing Pheng) Datin Tengku Hasmah Bt Tengku Awang Tengku Nila Putri Bt Tengku Ilham Veronica Lourdes Vincent Leong Wing Sum Zaharah Bt Abd. Jalal ITEM SUBJECT MATTER Welcome Remarks The outgoing President, Dato Sharifah Mohd. Ismail officially declared the 25th Annual General Meeting of Institute of Marketing Malaysia open at 0.5 am, after a quorum was established. The President welcomed and thanked all members and guests for their attendance at this AGM. She recorded the Institute s special thanks and appreciation to Dato Lawrence Chan and Mr. B.K. Ng for their untiring support and valuable advice to IMM as advisers and Life Members. After the formalities, the President proceeded with the first item on the Agenda, which is to confirm the Minutes of the 24th Annual General Meeting of the Institute held on 2st May 20. Confirmation of Minutes of 24th Annual General Meeting The Hon. Secretary, Cik Haslina Azlan proceeded to read through the Minutes of the 24th Annual General Meeting held on 2st May at Singgahsana Hotel. Having gone through the Minutes, the President then proposed that the Minutes be adopted, and was seconded by Mr. Ganeshwaran. To Receive The Annual Report of the Council President s Report Before proceeding with the Report, the President called on all the outgoing Council Members who had served the Council for Term and thanked them for their support and hard work. Dato Sharifah also added that having completed five terms as President, she was proud that the Institute had achieved a lot to reach its current status, although it had taken 0 years to do so. The President also thanked all IMM members for their continuous support of the Institute. The President reported that the period under review from witnessed the continuous growth of the Institute s membership from strength to strength, especially in the Ordinary membership category. Up to the end of 202, there were over 600 ordinary members and over 00 Corporate members registered with IMM. However, the Institute still faced difficulties in getting some Corporate members to renew their memberships. Nevertheless, the Institute will continue to work hard to retain its members and deliver the benefits of membership as well as to create value for all its members. ACTION 6

19 AGM MINUTES OF 25TH ANNUAL GENERAL MEETING ITEM SUBJECT MATTER ACTION 2..3 With training and education being the Institute s core business, IMM continued to focus its efforts on this area by organizing 27 training sessions and 8 public seminars which have benefitted over two thousand participants not only from within the country but also from overseas. These have been made possible by the training grant provided by SME Corporation under the Skills Upgrading Training Programme On the Institute s Publication, Marketeer, the President reported that IMM will continue to publish at least two issues annually. The President highlighted that for the first issue for 203, Marketeer featured Malaysia s Prime Minister, YAB Datuk Seri Mohd. Najib Tun Razak on its front page with a cover story. The President gave assurance that the Institute will strive to remain relevant in the industry in the face of challenges and changes in the marketing landscape not only locally but also globally. Most importantly, the Institute will continue to provide valueadded benefits to all its members. Looking ahead, the President remarked that the Institute will turn 35 in 204 and has come a long way to leave its mark in the industry. She hoped more will be achieved in the coming years. In conclusion, the President put on record the Institute s appreciation and thanks to its Patron, YB Dato Sri Mustapa Mohamed, Minister of International Trade & Industry for his support and guidance in the Institute s affairs. Appreciation and thanks was also recorded for IMM s Founder, Past Patrons, Advisors and Fellows for their guidance and support of the Institute. The President also thanked all the Council Members and staff at IMM for their commitment and dedication towards the Institute. The President then handed over the meeting to the Hon. Secretary to deliver her Report. Honorary Secretary s Report The Honorary Secretary, Cik Haslina Azlan read through her Report which recorded the appointment of seven new Council Members at the 24th Annual General Meeting on 2st May 20. The Honorary Secretary also reported that a total of 0 Council meetings were held for the Term and the attendance record of Council members at these meetings. The Report also recorded the resignation of Encik Mohammed Salim Ashedoff as Council Member in April 202. After concluding her Report, the Honorary Secretary handed the meeting over to the Honorary Treasurer to present Agenda Item 3. To receive and if approved to pass the Accounts for the year ended 3st December 200 and 3st December 20 The Honorary Treasurer, Dr. Leow Chee Seng, reported on the Income and Expenditure Statement for the Year Ended 3st December 200 and 3st December 20 together with the Balance Sheet. Mr. S.S. Lee, IMM member queried why the Institute s bank balance as at st January 20, as reported in the Balance Sheet as at December 20 showed a deficit of RM6, Mr. Lee also wanted to know if IMM had arranged for an overdraft facility with the bank and the amount involved. The President responded by confirming that the Institute has not taken out any overdraft with the bank. The deficit in question was an amount carried forward from previous years accounts which was not rectified, hence it still showed in the current balance. The President assured that IMM will get its auditors to rectify the accounts. Mr Lee also drew attention to the negative amount against sale of books reported as income in the Income and Expenditure Statement for year ended 3st December 20 (page 50 of the Performance Report). To this, the Honorary Treasurer responded that 7

20 MINUTES OF 25TH ANNUAL GENERAL MEETING ITEM SUBJECT MATTER ACTION IMM normally buys the stock first, thus the amount represented the advance purchase of books before it was placed for sale to participants at IMM s events - seminars and training programs Mr. Lee also requested clarification on the expenses against Subscription-IMM Corp. Member on page 5 of the Performance Report. The President explained that this amount represented subscription of the Harvard Business Review (HBR) magazine for new Corporate Members or renewal of the HBR subscription for Corporate members who renewed their membership. The meeting took note that all the questions raised with regards to the Institute s accounts will be rectified by IMM accordingly. No other questions were raised on the accounts. Overall, Mr. B.K. Ng from the Marketing Institute of Singapore (MIS), an affiliate of Institute of Marketing Malaysia, commended Dato Sharifah for her leadership at IMM and the achievements made although the workforce at IMM only comprised of 4 staff, compared to MIS which had a workforce of 35 staff. He was particularly impressed that IMM had managed to get the Prime Minister of Malaysia featured on the front page with a cover story in its latest issue of the Marketeer publication. Being a resident in Johor Bahru, Mr. B.K. Ng also remarked that Johor Bahru would be a good place for IMM to expand its business. The President thanked Mr. B.K. Ng for his kind words and concluded that IMM will look forward to start a new chapter in Johor Bahru. There being no other questions raised on the Accounts of the Institute, it was proposed to adopt and accept the Accounts for the Year ended 3st December 200 and 3st December 20. To Elect Council Members for the Term The outgoing President, Dato Sharifah Mohd. Ismail, informed the meeting that IMM had prepared a Nomination List and invited someone from the floor to moderate the election process. Mr. Vincent Leong, IMM member offered to be the moderator. Mr. Vincent Leong read out the Nomination List which named the following for election / re-election : ) Dato Sharifah Mohd. Ismail 2) Datuk Dr. N. Marimuthu 3) Haslina Azlan 4) Dr. Leow Chee Seng 5) Sarah Tan Mee Loo 6) Prof. Dr. Samsinar Md. Sidin 7) Siti Badarny Hassan 8) Dato Rozalila Abdul Rahman 9) Lai Chin Fee 0) Mohamed Sallauddin Bin Mohamed Shah ) Shahana Azlan 2) Tengku Nila Putri Binti Tengku Ilhan 3) Nitthiyanathan a/l Lachumanan 4) Dr. Nor Azila Mohd. Noor 5) Valentino Lee 6) Fairuz Binti Muchtar 4.3 The outgoing President informed that of the 6 names nominated, the first 2 names in the list were current council members, whilst the last 4 names were new nominees who had expressed their interest to serve on the Council. There being no objections from the floor to the nominations put forward, Datuk Dr. N. Marimuthu proposed that the 5 names nominated be accepted for the new Term , except for Mr. K.K. Lai who was not re-elected. 8

21 AGM MINUTES OF 25TH ANNUAL GENERAL MEETING ITEM SUBJECT MATTER ACTION 4.4 The 25th Annual General Meeting of Institute of Marketing Malaysia hereby unanimously agreed with the amendment to Para 9 of the Constitution and Bye-Laws of the Institute which increased the number of Council Members from 2 to 5. The Council members for the Term now comprise of 5 members as follows : ) Dato Sharifah Mohd. Ismail - President (re-elected) 2) Datuk Dr. N. Marimuthu - Vice-President (re-elected) 3) Haslina Azlan - Honorary Secretary (re-elected) 4) Dr. Leow Chee Seng - Honorary Treasurer (re-elected) 5) Siti Badarny Hassan - Asst. Honorary Secretary (re-elected) 6) Sarah Tan Mee Loo - Asst. Honorary Treasurer (re-elected) 7) Prof. Dr. Samsinar Md. Sidin - Council Member (re-elected) 8) Dato Rozalila Abdul Rahman - Council Member (re-elected) 9) Mohamed Sallauddin Mohamed Shah - Council Member (re-elected) 0) Shahana Azlan - Council Member (re-elected) ) Tengku Nila Putri Binti Tengku Ilham - Council Member (re-elected) 2) Nitthiyanathan a/l Lachumanan - new Council member 3) Assoc. Prof. Dr. Nor Azila Mohd. Noor - new Council member 4) Valentino Lee - new Council member 5) Fairuz Binti Muchtar - new Council member Appointment of second Authorized Signatory for IMM cheques The meeting agreed to the addition of the Asst. Hon. Treasurer, Ms Tan Mee Loo (Sarah) as the second Authorized Signatory (Signatory B ) together with the Hon. Treasurer, Dr. Leow Chee Seng alongside the President, Dato Sharifah Mohd. Ismail (Signatory A) This is to ensure that the Institute s day-to-day administration is not interrupted when the Hon. Treasurer is out of the country on business. IMM will notify the bank duly, in writing of the additional name for its Current Account s Second Authorized Signatory (Signatory B ). Mr. Vincent Leong invited all the Council members for the Term to the front table to be introduced. Dato Sharifah congratulated all Council members who were re-elected and welcomed the newly-elected Council members to IMM. Mr. Shawn Augustine, proxy for Mr. Valentino Lee of Taylor s University informed the President that although Mr. Valentino Lee could not attend the meeting, he had informed him of his interest to serve on IMM s Council, if he was elected at the AGM. The President then invited all the newly-elected Council members to briefly introduce themselves to the meeting. Mr. Nitthiyanathan Lachumanan or better known as Ananth, informed that he has been a member of IMM since 2005, and has been involved in the industry for the past 8 years. He is now attached to Quest International University, Perak as its Deputy Director, Marketing Division. He expressed his hope to be an active member of the Council and to be able to contribute to the well being of the Institute. Dr. Nor Azila Mohd. Noor, introduced hereself as Director of DBA program at Othman Yeop Abdullah Graduate School of Business, UUM, and also an Associate Professor of Marketing at the School. She hoped to be able to contribute towards collaboration arrangement between her University and IMM, as well as do her part in helping to increase the Institute s members. Mr. Shawn Augustine, proxy for Mr. Valentino Lee, spoke on behalf of Mr. Valentino Lee who was unable to attend the AGM. He conveyed Mr. Valentino Lee s assurance to support the President in all IMM s undertakings. Puan Fairuz Muchtar informed that she is currently attached at Universiti Putra Malaysia (UPM), and as a member of IMM she has been actively involved with the Institute s programs and activities for many years. 9

22 AGM MINUTES OF 25TH ANNUAL GENERAL MEETING ITEM SUBJECT MATTER ACTION The President thanked all the new Council members for their introduction. She added that with a bigger line-up of 5 members in the Council, she hoped to have everyone s support to bring IMM to the next level. To elect Auditors for There was no election of Auditor for the Term at this AGM. Any Other Matters Appreciation for Past Council Members The President recorded the Institute s thanks and appreciation to past Council Members Puan Atikah Sulaiman, Encik Mohamed Salim Ashedoff and Mr. K.K. Lai, for their support to the Institute during their term in office. Comments from the floor and general observations Sarah Tan and Tengku Nila both recorded their thanks for being re-elected to the Council for another term and re-affirmed their continued support of the Institute. Tengku Nila also added that her first task would be to get Malaysian Technology Development Corporation Sdn Bhd, where she is currently attached to as its Senior Vice-President of Nurturing Services, to sign up with IMM as a Corporate Member. Prof. Dr. Samsinar thanked everyone for electing her on the Council again and will continue to give her assistance and support to the Institute in whatever way she can. As the Head of Accreditation at UPM s Faculty of Economics & Management, Prof. Dr. Samsinar also offered her help and advice on accrerditation matters to those who would need it. Dato Rozalila said she looked forward to working with the Council again for the next 2 years, and will find ways of bringing more value for IMM s members and raising the standards of IMM. Datuk Dr.N.Marimuthu was pleased to note that the Institute is getting respect and recognition in the industry, and everyone in the Council should look towards the future for IMM and at the same time continue to help attract more members. Datuk Dr. N.Marimuthu also did not forget to thank all IMM staff for their hard work. Haslina Azlan said that her experience in sales and marketing for the past 0 years at Telekom Malaysia Selangor has helped her at IMM and she will continue to lend her support to the President and Council for the betterment of the Institute. Dr. Leow Chee Seng spoke of his profession as a consultant and trainer and as Adjunct Professor at Help University. He has also been helping IMM with its training programs. Siti Badarny pledged to give her best in helping IMM to bring in more members. She also hoped that Putra Business School-UPM, where she is currently attached, will complement the role of IMM. Encik Mohamed Sallauddin thanked the President, Council and all members for their trust in re-electing him on the Council again for another term. Having worked at Malaysia Airports Holdings for the past 3 years in marketing, he said he still had more to learn. He also hoped to be more involved in seminars organized by IMM in future, but as his job entails a lot of travel, he was not able to attend every meeting of the Council. Announcements and Proposals Before concluding the AGM, the President made a few announcements as follows : i) First CEO Talk 203 organized by IMM - Telekom Malaysia s CEO, YBhg. Tan Sri Zamzamzairani Mohd. Isa, has agreed to do the Talk on 3rd July 203. ii) Membership drive - stress will be given on registering more new Corporate Members. 20

23 AGM MINUTES OF 25TH ANNUAL GENERAL MEETING ITEM SUBJECT MATTER ACTION iii) iv) Bowling Tournament scheduled for end November and bowling lane already booked. IMM s 35th year anniversary - IMM will be 35 in 204 and the President planned to organize an event to celebrate IMM s 35 years in the industry IMM Life member, Mr. Ganeshwaran suggested IMM do a pre-order to increase the membership base. This can be done through distributing promotional flyers on the Institute. Mr. S.S. Lee, another IMM member commented he was impressed with the achievements made by IMM as a non-profit organization. But he suggested that IMM should organize a monthly get-together among members so that they can meet each other often to exchange ideas, instead of meeting only during IMM s events and seminars. Veronica Lourdes, Managing Director of ACE Professional Studies, said that the company offered many training programmes and hoped to work together with IMM Council to promote the programmes. Dato Lawrence Chan, IMM Life member and Adviser also recorded thanks and appreciation to past Council members who had contributed to the success of the Institute. He also commended IMM for having a very capable leader as its President. Conclusion There being no other matters to be discussed, the President officially declared the Annual General Meeting closed and thanked everyone present for their attendance. The AGM was adjourned at.30 am. The President invited all members and guests to a photo session before proceeding to Lunch at the hotel. Prepared By: Rahimah Abd. Kadir Institute of Marketing Malaysia 28 Aug 203 Reviewed By: Haslina Azlan Honorary Secretary Approved By: Dato Sharifah Mohd. Ismail President Secretary s Report 2

24 EVENTS 203 CALENDAR 203 NO DATE EVENT CATEGORY VENUE JANUARY 203. TH & 2TH JANUARY COACHING & MENTORING FOR ORGANIZATONAL EFFECTIVENESS BY CAPT. M. SHANMUGAM A.F.S. ENGINEERING (MALAYSIA) SDN. BHD. BANDAR PUCHONG JAYA, SELANGOR 2. 7TH JANUARY INVITATION TO THE GLOBAL ENTREPRENEURSHIP MONITOR S (GEM) GLOBAL ENTREPRENEURSHIP 202 REPORT LAUNCH BY UNIRAZAK ATTENDED BY IMM COUNCIL MEMBERS NETWORKING PLENARY THEATRE, KLCC 3. 8TH & 9TH HOW TO APPLY SUN TZU ON SALES STRATEGIES: TANSFORM YOU TO BE THE TOP SALESPERSON BY EN. MOHAMED ANWAR ABD RAHMAN A.F.S. ENGINEERING (MALAYSIA) SDN. BHD. BANDAR PUCHONG JAYA, SELANGOR 4. 30TH JANUARY SOHO SELLING SALES PRESENTATION FUNDAMENTALS ONE-DAY SEMINAR BY TOM ABBOTT SEMINAR MEGA VIEW DECK,MENARA KUALA LUMPUR 5. 30TH JANUARY 8TH IMM COUNCIL MEETING MEETING MEGA VIEW DECK,MENARA KUALA LUMPUR FEBRUARY TH FEBRUARY IMM COUNCIL MEET YB. TAN SRI RAFIDAH AZIZ OVER AFTERNOON TEA NETWORKING THE SADDLE COFFEEHOUSE, KIARA EQUESTRIAN CLUB, KUALA LUMPUR 7. 8TH FEBRUARY PRESIDENT MEET KPTM (INDUTRIAL LINKAGE TEAM) MEETING THE SADDLE COFFEEHOUSE, KIARA EQUESTRIAN CLUB, KUALA LUMPUR 8. 26TH FEBRUARY MAJLIS MALAM KE PUNCAK AWAN 2 KPTM 203 & KPTM INDUSTRIAL LINKAGE PATNERS ACKNOWLEDGEMENT AWARDS PRESENTATION BY DATO SERI HAJI MOHD SHAFIE BIN HAJI APDAL NETWORKING DEWAN UTAMA, PREMIERA HOTEL, ARAS 6, MENARA MARA, KUALA LUMPUR 9. 25TH FEBRUARY PRESIDENT REPRESENTING PSMB TO A CONFERENCE IN SONGKHLA CONFERENCE SONGKHLA, THAILAND 0. 28TH FEBRUARY MAIMIZE PROFIT, INCREASE SALES: MARKETING NINJA BY DR. LEOW CHEE SENG THE FACES AFFAIR SDN. BHD. WANGSA DELIMA, 0 D WANGSA, KUALA LUMPUR MARCH 203. ST MARCH MAIMIZE PROFIT, INCREASE SALES: MARKETING NINJA BY DR. LEOW CHEE SENG THE FACES AFFAIR SDN. BHD. WANGSA DELIMA, 0 D WANGSA, KUALA LUMPUR 2. 26TH MARCH PRESIDENT MEETING WITH UTEM S FACULTY TECHNOLOGY MANAGEMENT & TECHNOPRENEURSHIP DEPARTMENT (FPTT) MEETING PALM GARDEN (IOI) RESORT, PUTRAJAYA 3. 27TH MARCH PRESIDENT ON PANEL OF UTEM S FPTT - LEMBAGA PENGAJIAN KURRIKULUM FOR THEIR WORKSHOP BENGKEL PEMURNIAN KURRIKULUM MBA MEETING PALM GARDEN (IOI) RESORT, PUTRAJAYA 4. 30TH MARCH 9TH IMM COUNCIL MEETING MEETING IMM OFFICE APRIL 203 NO EVENT FOR THE MONTH 22

25 EVENTS 203 CALENDAR OF EVENTS 203 NO DATE EVENT CATEGORY VENUE TH MAY 4TH & 5TH MAY 7TH MAY MAY 203 SMECORP MEETING BIL 0/203 ENHANCE YOUR PRODUCT THROUGH EFFECTIVE BRANDING - A BRANDING WORKSHOP DESIGNED FOR SMIs/SMEs BY SHAHANA AZLAN ASIA MARKETING FEDERATIONS MEETING MEETING MEETING IMPIANA RESORT CHERATING, KUANTAN, PAHANG ANCASA EPRESS@PUDU, BANGUNAN UTC KUALA LUMPUR, (PUDU SENTRAL), JALAN PUDU, KUALA LUMPUR BANGKOK, THAILAND 8. 23RD - 25TH MAY MARKETING 3.0 SEMINAR - 3D2N EPERIENTIAL LEARNING IN BALI BY HEMAWAN KARTAJAYA SEMINAR MARKETING 3.0 MUSEUM, UBUD, BALI, INDONESIA JUNE TH JUNE SIGNING OF MOU BETWEEN MALAYSIA PRODUCTIVITY CORPORATION (MPC) & IMM AS COMPETITIVE PARTNER FOR THE COMPETITIVE OPINION SURVEY 203 SIGNING CEREMONY SUNWAY RESORT, HOTEL & SPA, SUBANG, SELANGOR. LAUNCH OF PRODUCTIVITY REPORT 202/203 & HAND-OVER OF MOU NETWORKING 20. 6TH - 8TH JUNE 203 GLOBAL SUMMIT OF WOMEN CONFERENCE SHANGRI-LA, KUALA LUMPUR 2. 2TH JUNE IMM COUNCIL MEETING MEETING MAHB OFFICE TH JUNE IMM 25TH ANNUAL GENERAL MEETING JULY 203 MEETING SINGGAHSANA HOTEL, PETALING JAYA, SELANGOR RD JULY 3RD JULY 29TH - 3ST JULY CEO TALK BY YBHG. TAN SRI DATO SRI ZAMZAMZAIRANI MOHD ISA, GROUP CEO, TELEKOM MALAYSIA BERHAD ST COUNCIL MEETING SALES FOR TELEKOM MALAYSIA BERHAD STAYING POSITIVE IN THE SALES PROFESSION BY TOM ABBOTT CEO TALK MEETING KRISTAL HALL, TELEKOM MALAYSIA CONVENTION CENTRE, MENARA TELEKOM,JALAN PANTAI BAHARU, KUALA LUMPUR. BERJAYA HALL, KIARA EQUESTRIAN & COUNTRY RESORT, KUALA LUMPUR AUGUST TH - 28TH AUGUST SALES FOR TELEKOM MALAYSIA BERHAD STAYING POSITIVE IN THE SALES PROFESSION BY TOM ABBOTT MEGA VIEW DECK, MENARA KUALA LUMPUR SEPTEMBER RD & 4TH SEPTEMBER PSMB CONFERENCE & EHIBITION 203 INNOVATIVE TALENTS, THE EPIC CENTER OF NEW BUSINESS EHIBITION KUALA LUMPUR CONVENTION CENTRE, KUALA LUMPUR TH & 25TH SEPTEMBER STRATEGIC MARKETING & BUSINESS PLANNING BY MS. SANTHI SUBRAMANIAM IMM ROOM/ WELLNESS CONCEPT (M) SDN. BHD. OCTOBER RD - 25TH OCTOBER SALES FOR TELEKOM MALAYSIA BERHAD STAYING POSITIVE IN THE SALES PROFESSION BY TOM ABBOTT MEGA VIEW DECK, MENARA KUALA LUMPUR 23

26 EVENTS 203 CALENDAR OF EVENTS 203 NO DATE EVENT CATEGORY VENUE NOVEMBER RD NOVEMBER AMF MEETING IN BEIJING, CHINA MEETING BEIJING, CHINA 3. 4TH NOVEMBER CEO TALK BY YG. BERBAHAGIA AHMAD IZHAM OMAR, CEO OF TV NETWORKS, MEDIA PRIMA BERHAD & PRIMEWORKS STUDIOS SDN. BHD CEO TALK THEATERETTE, GROUND FLOOR, SRI PENTAS BUILDING 32. 9TH NOVEMBER SMECORP MEETING BIL 02/203 MEETING SMECORP MALAYSIA, BILIK BUNGA RAYA, 6 FLR, BLK B, PLATINUM CENTRAL, KUALA LUMPUR RD NOVEMBER SPECIAL SECRETARIAT FOR EMPOWERMENT OF INDIAN ENTREPRENUERS (SEED) SERIES: INTRODUCTION TO SALES, MARKETING & BRANDING BY MS. SANTHI SUBRAMANIAM SEMINAR DYNASTY HOTEL, KUALA LUMPUR TH - 27TH NOVEMBER SALES FOR TELEKOM MALAYSIA BERHAD STAYING POSITIVE IN THE SALES PROFESSION BY TOM ABBOTT MEGA VIEW DECK, MENARA KUALA LUMPUR TH NOVEMBER IMM BOWLING TOURNAMENT 203 NETWORKING ONE-UTAMA SHOPPING CENTRE DECEMBER ND - 4TH DECEMBER SALES FOR TELEKOM MALAYSIA BERHAD STAYING POSITIVE IN THE SALES PROFESSION BY TOM ABBOTT MEGA VIEW DECK, MENARA KUALA LUMPUR 37. 2TH & 3TH DECEMBER SMECORP : STRATEGIC MARKETING & BUSINESS PLANNING BY SHAHANA AZLAN SHAH S VILLAGE HOTEL, PETALING JAYA 38. 8TH DECEMBER CEO TALK BY YBHG. TAN SRI BASHIR AHMAD ABDUL MAJID, MANAGING DIRECTOR, MALAYSIA AIRPORTS HOLDINGS BERHAD CEOTALK JUNIOR BALLROOM, INTERCONTINENTAL KUALA LUMPUR 39. 9TH & 20TH DECEMBER SMECORP : STRATEGIC BRAND MANAGEMENT WHAT IT MEANS TO YOU AND YOUR BUSINESS BY PUAN SHAHANA AZLAN MEGA VIEW DECK, MENARA KUALA LUMPUR 24

27 EVENTS 204 CALENDAR OF EVENTS 204 NO DATE EVENT CATEGORY VENUE. 22ND - 24TH JANUARY JANUARY 204 SALES FOR TELEKOM MALAYSIA BERHAD STAYING POSITIVE IN THE SALES PROFESSION BY TOM ABBOTT FEBRUARY 204 MEGA VIEW DECK, MENARA KUALA LUMPUR 2. 22ND FEBRUARY 4TH IMM COUNCIL MEETING MEETING IMM OFFICE 3. 24TH & 25TH FEBRUARY AMAZING STICKY PRESENTATION QUICK START BY ANG TIAN TECK MEGA VIEW DECK, MENARA KUALA LUMPUR 4. 27TH FEBRUARY CEOTALK BY MR.PETER BURROW, CHAIRMAN, NEUROPOWER GROUP CEOTALK MEGA VIEW DECK, MENARA KUALA LUMPUR MARCH RD - 5TH MARCH SALES FOR TELEKOM MALAYSIA BERHAD STAYING POSITIVE IN THE SALES PROFESSION BY TOM ABBOTT MEGA VIEW DECK, MENARA KUALA LUMPUR 6. 5TH & 6TH MARCH BNP RETREAT 204 ONE-DAY SEMINAR INDUSTRY DRIVEN BEYOND SUSTAINABILITY BY TOM ABBOTT SEMINAR CHERINGIN HILLS CONVENTION & SPA RESORT, PAHANG D.M. 7. 0TH & TH MARCH AMAZING STICKY PRESENTATION QUICK START BY ANG TIAN TECK MENARA KUALA LUMPUR 8. 7TH - 9TH MARCH SALES FOR TELEKOM MALAYSIA BERHAD STAYING POSITIVE IN THE SALES PROFESSION BY TOM ABBOTT MEGA VIEW DECK, MENARA KUALA LUMPUR 9. 2ST MARCH CEOTALK BY YBHG. DATO HAFSAH HASHIM CEO, SMECORP MALAYSIA CEOTALK DEWAN MAHKOTA, L-5, BLOCK B, SMECORP MALAYSIA BERHAD 0. 20TH - 2ST MARCH ENHANCE YOUR PRODUCT THROUGH EFFECTIVE BRANDING A BRANDING WORKSHOP DESIGNED FOR SMIs/SMEs BY MS. SANTHI SUBRAMANIAM ALPRO PHARMACY SDN. BHD. (PORT DICKSON) APRIL TH - 0TH APRIL SALES FOR TELEKOM MALAYSIA BERHAD STAYING POSITIVE IN THE SALES PROFESSION BY TOM ABBOTT MEGA VIEW DECK, MENARA KUALA LUMPUR 2. 4TH - 5TH APRIL AMAZING STICKY PRESENTATION QUICK START BY ANG TIAN TECK MEGA VIEW DECK, MENARA KUALA LUMPUR 3. 6TH APRIL CEOTALK BY DATO NOORIZAH HJ. ABD. HAMID, CEO/ MANAGING DIRECTOR, PLUS MALAYSIA BERHAD CEOTALK BANQUET HALL, PERSADA PLUS 4. 2ST - 23RD APRIL SALES FOR TELEKOM MALAYSIA BERHAD STAYING POSITIVE IN THE SALES PROFESSION BY TOM ABBOTT MEGA VIEW DECK, MENARA KUALA LUMPUR 5. 23RD - 24TH APRIL MAIMIZE PROFIT, INCREASE SALES: MARKETING NINJA BY VINCENT LEONG WING SUM ALPRO PHARMACY SDN. BHD. (PORT DICKSON) MAY TH - 22ND MAY SALES FOR TELEKOM MALAYSIA BERHAD STAYING POSITIVE IN THE SALES PROFESSION BY TOM ABBOTT MEGA VIEW DECK, MENARA KUALA LUMPUR 7. 26TH & 27TH MAY AMAZING STICKY PRESENTATION QUICK START BY ANG TIAN TECK MENARA KUALA LUMPUR 8. 30TH MAY ONE-DAY WORKSHOP FOR TELEKOM BERHAD: PROFESSIONAL IMAGE & GROOMING BY HANIM ABDUL RAHMAN HALL & 2, TMCC, TELEKOM MALAYSIA BERHAD, JALAN PANTAI, KUALA LUMPUR. 25

28 EVENTS 204 CALENDAR 204 NO DATE EVENT CATEGORY VENUE JUNE TH JUNE 4TH IMM COUNCIL MEETING MEETING IMM OFFICE RD 24TH JUNE AMAZING STICKY PRESENTATION QUICK START BY ANG TIAN TECK MENARA KUALA LUMPUR JULY 204 NO EVENT FOR THE MONTH AUGUST TH AUGUST IMM/MAJLIS HARI RAYA, NETWORKING BUKIT KIARA EQUESTRIAN CLUB KUALA LUMPUR ND AUGUST SIGNING OF MOU BETWEEN CURTIN UNIVERSITY, SARAWAK & IMM SIGNING CEREMONY CURTIN UNIVERSITY, SARAWAK SEPTEMBER TH & 9TH SEPTEMBER AMAZING STICKY PRESENTATION QUICK START BY ANG TIAN TECK MENARA KUALA LUMPUR TH & 8TH SEPTEMBER 9TH & 20TH SEPTEMBER JPP FOR POLYTECHNIC LECTURERS: MARKETING COMMUNICATIONS BY SHAHANA AZLAN JPP FOR POLYTECHNIC LECTURERS: MARKETING STRATEGY BY SHAHA AZLAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH, SHAH ALAM, SELANGOR DARUL EHSAN TH SEPTEMBER IMAGE BUILDING: POWERFUL FIRST IMPRESSION AND EFFECTIVE COMMUNICATION BY HANIM ABDUL RAHMAN GRAND RIVERVIEW HOTEL, KOTA BHARU, KELANTAN OCTOBER TH & 9TH OCTOBER COACHING AND MENTORING FOR ORGANIZATIONAL EFFECTIVENESS BY CAPT. (R) M. SHANMUGAM ALPRO PHARMACY SDN. BHD. (PORT DICKSON) 28. 3TH & 4TH OCTOBER AMAZING STICKY PRESENTATION QUICK START BY ANG TIAN TECK MENARA KUALA LUMPUR TH OCTOBER IMAGE BUILDING: POWERFUL FIRST IMPRESSION AND EFFECTIVE COMMUNICATION BY HANIM ABDUL RAHMAN HYATT REGENCY KINABALU, KOTA KINABALU, SABAH NOVEMBER TH NOVEMBER ONE DAY SEMINAR: MAIMIZE PROFIT, INCREASE SALES MARKETING NINJA BY SHANTI SUBRAMANIAM REGENCY HOTEL, ALOR SETAR 3. 8TH NOVEMBER ONE DAY SEMINAR: INTEGRATED MARKETING BY ALAN STEVENS SEMINAR MENARA KUALA LUMPUR TH NOVEMBER SIGNING OF MOU BETWEEN PUTRA BUSINESS SCHOOL & IMM SIGNING CEREMONY PUTRA BUSINESS SCHOOL, UPM, SERDANG, SELANGOR DECEMBER TH DECEMBER IMM TREASURE HUNT 204 NETWORKING FLAG OFF: PLUS M SIA BHD, PJ. ENDS: MULTIMEDIA COLLEGE, KL. 26

29 203 January to December

30 Experiential Learning WORKSHOP IN BALI 23rd to 25th May

31 SIGNING OF MOU BETWEEN MPC & IMM 4th June 203 SIGNING OF MOU BETWEEN CURTIN UNIVERSITY, SARAWAK & IMM 22 August 204 SIGNING OF MOU BETWEEN PUTRA BUSINESS SCHOOL & IMM 24 November

32 25TH ANNUAL GENERAL MEETING 29th June

33 CEO TALK BY YBHG. TAN SRI DATO SRI ZAMZAMZAIRANI MOHD ISA, GROUP CEO, TELEKOM MALAYSIA BERHAD 3rd July 203 3

34 CEO TALK BY YG. BERBAHAGIA AHMAD IZHAM OMAR, CEO OF TV NETWORKS, MEDIA PRIMA BERHAD & PRIMEWORKS STUDIOS SDN. BHD. 4th November

35 IMM BOWLING TOURNAMENT 30th November

36 CEO TALK BY YBHG. TAN SRI BASHIR AHMAD ABDUL MAJID, MANAGING DIRECTOR, MALAYSIA AIRPORTS HOLDINGS BERHAD 8th December

37 204 January to December 204 HRDF Claimable under SBL scheme SEMINAR DATES June Sept Oct Nov 204 VENUE Menara Kuala Lumpur FEES IMM members RM2300 Non-Members RM2500 Early Bird! Register and Pay ONE month before RM2,200 only. Limited to 20 participants per session, please register early! Complimentary Sticky Presentations book for all registered participants. To Register: By Phone: Call Institute of Marketing Malaysia at / imm.malaysia@gmail.com 35

38 CEOTALK BY MR.PETER BURROW, CHAIRMAN, NEUROPOWER GROUP 27th February

39 CEOTALK BY YBHG. DATO HAFSAH HASHIM, CEO, SMECORP MALAYSIA 2st March

40 CEOTALK BY DATO NOORIZAH HJ. ABD. HAMID, MANAGING DIRECTOR/CEO, PLUS MALAYSIA BERHAD 6th April

41 MAJLIS MESRA AIDILFITRI 7th August

42 INTEGRATED MARKETING BY ALAN STEVENS 8th November

43 IMM TREASURE HUNT 204 6th December 204 4

44 Honorary Treasurer s Report Financial Report 42

45 Incorporated In Malaysia ACCOUNTS 3 DECEMBER 202 Financial Report 43

46 ACCOUNTS ACCOUNTS FOR THE YEAR ENDED 3st December 202 (Incorporated in Malaysia) DECLARATION We, Dato Sharifah Binti Mohd Ismail, Haslina Binti Azlan and Dr. Leow Chee Seng being the President, Honorary Secretary and Honorary Treasurer primarily responsible for the financial management of, do solemnly and sincerely declare that the annexed balance sheet and related income and expenditure statements together with the notes to the accounts to the best of our knowledge and belief are correct for the year ended 3st December 202. DATO SHARIFAH BINTI MOHD ISMAIL (NRIC: ) PRESIDENT HASLINA BINTI AZLAN (NRIC: ) HONORARY SECRETARY DR. LEOW CHEE SENG (NRIC: ) HONORARY TREASURER Financial Report 44

47 ACCOUNTS (Incorporated in Malaysia) BALANCE SHEET AS AT 3 DECEMBER 202 NOTES 202 RM 20 RM PROPERTY, PLANT AND EQUIPMENT 3 8,59 86,334 CURRENT ASSETS Cash and bank balances Other receivables and deposit ,380 35,260 88,640 62,234,0 73,245 CURRENT LIABILITIES Other creditors and accruals 6,208 6, ,42 207,42 NET CURRENT ASSETS 72,432 (33,897) REPRESENTED BY: 80,59 52,437 ACCUMULATED FUND Balance B/F Adjustment for Prior years Surplus /(Deficit) for the year Balance C/F 52,437 8,62 (53,458) 80,59 27, ,52 52,437 Financial Report 45

48 ACCOUNTS (Incorporated in Malaysia) INCOME AND EPENDITURE STATEMENT FOR THE YEAR ENDED 3st DECEMBER 202 INCOME ADVERTISEMENT SEMINAR, & EVENTS SPONSORSHIP BOWLING TOURNAMENT RENTAL ANNUAL SUBSCRIPTION / ENTRANCE FEES :- - NEW ORDINARY MEMBER (NOM) - LIFE MEMBERSHIP FEE - NEW STUDENT MEMBERSHIP (NSM) - NEW CORPORATE MEMBERSHIP (NCM) - ORDINARY MEMBER RENEWAL (OMR) - CORPORATE MEMBER RENEWAL (CMR) OTHER INCOME GRANT TOTAL INCOME EPENDITURE ACCOMMODATION ACCOUNTING FEES ADVERTISING & PROMOTION ENTERTAINMENT DEPRECIATION BANK CHARGES IMM DOMAIN & WEBSITE MARKETEER MAGAZINE MEETING EPENSES TRANSPORTATION, PETROL & PARKING MEMBERSHIP FEE PHOTOGRAPHY FEE PROFESSIONAL FEE BOOKS NEWSPAPER & PERIODICALS GIFTS, SOUVENIR ITEMS & DONATION MEALS & REFRESHMENT PRINTING & STATIONERY EQUIPMENT RENTAL EPENSES SUBSCRIPTION TO HARWARD BUSINESS REVIEW BOWLING TOURNAMENT SEMINAR, & EVENTS LICENSE FEE OFFICE & EQUIPMENT MAINTENANCE RENTAL OF PREMISES SALARIES, WAGES & ALLOWANCES POSTAGE & COURIER TELEPHONE & MULTIMEDIA ELECTRICITY & WATER BROCHURES, BANNERS & POP-UP SYSTEMS TOTAL EPENDITURE SURPLUS / (DEFICIT) INCOME OVER EPENDITURE 202 RM 7,500 88, ,260 0,000 27,799 8,475 3, ,000 3,500 74,500 4, , ,700 7,70 0 2, ,770 3, ,603 6,508, , ,243 0, ,500,68 232,42,300 6,47 30,725 40,47 2,09 3,580 5,367 3,840 50,932 (53,458) 20 RM 7, ,435 7, ,880 5, ,000 3,550 7, ,77 76,907 3,85 0 2,750 4,099 22, ,400 34,960 0,568 2,300 4,250 4,700 5, ,950 9,046 30,476 2,800 7, ,447,300 4,743 27,945 29,67,50 3,508 4,77 7, ,386 24,52 46

49 ACCOUNTS (Incorporated in Malaysia) NOTES ON THE FINANCIAL STATEMENT 3st DECEMBER 202. PRINCIPAL ACTIVITY The Institute is principally engaged in training and education, publication, social networking, study, facilities visit and other marketing activities. 2. SIGNIFICANT ACCOUNTING POLICIES 2. ACCOUNTING CONVENTION The accounts have been prepared under the historical cost convention. 2.2 FIED ASSETS Fixed Assets are depreciated on a straight line basis over the expected useful lives of the assets concerned. The principal annual rates of depreciation used are: Furniture & Fittings 0% Office equipment 0% Computer 20% 3 PROPERTY, PLANT AND EQUIPMENT Cost Accumulated Net Book Current Depreciation value Depreciation RM RM RM RM Furniture & Fittings 7, , Office Equipment 20,09.00, , ,0.00 Computer 28, , , , , , CASH & BANK BALANCES RM RHB BANK ( ) 37, RHB BANK ( ) 8,700.5 CIMB ( ) 02, PETTY CASH 4, , OTHER RECEIVABLES & DEPOSIT OTHER RECEIVABLES 32, DEPOSIT-RENTAL OF PREMISES, DEPOSIT-SYABAS DEPOSIT-TNB , Financial Report 47

50 Incorporated In Malaysia ACCOUNTS 3 DECEMBER 203 Financial Report 48

51 ACCOUNTS ACCOUNTS FOR THE YEAR ENDED 3st December 203 (Incorporated in Malaysia) DECLARATION We, Dato Sharifah Binti Mohd Ismail, Haslina Binti Azlan and Dr. Leow Chee Seng being the President, Honorary Secretary and Honorary Treasurer primarily responsible for the financial management of, do solemnly and sincerely declare that the annexed balance sheet and related income and expenditure statements together with the notes to the accounts to the best of our knowledge and belief are correct for the year ended 3st December 203. DATO SHARIFAH BINTI MOHD ISMAIL (NRIC: ) PRESIDENT HASLINA BINTI AZLAN (NRIC: ) HONORARY SECRETARY DR. LEOW CHEE SENG (NRIC: ) HONORARY TREASURER Financial Report 49

52 ACCOUNTS (Incorporated in Malaysia) BALANCE SHEET AS AT 3 DECEMBER 203 NOTES 203 RM 202 RM PROPERTY, PLANT AND EQUIPMENT 3 9,505 8,59 CURRENT ASSETS Cash and bank balances Other receivables and deposit 4 5 3,720 89, ,74 53,380 35,260 88,640 CURRENT LIABILITIES Other creditors and accruals 25,586 25,586 6,208 6,208 NET CURRENT ASSETS 277,588 72,432 REPRESENTED BY: 287,093 80,59 ACCUMULATED FUND Balance B/F Adjustment for Prior years Surplus /(Deficit) for the year Balance C/F 80, , ,093 52,437 8,62 (53,458) 80,59 Financial Report 50

53 ACCOUNTS (Incorporated in Malaysia) INCOME AND EPENDITURE STATEMENT FOR THE YEAR ENDED 3st DECEMBER 203 INCOME ADVERTISEMENT RESEARCH SERVICES SEMINAR & BOWLING TOURNAMENT RENTAL BOOK SALES ANNUAL SUBSCRIPTION / ENTRANCE FEES :- -NEW ORDINARY MEMBER (NOM) -LIFE MEMBERSHIP FEE -NEW STUDENT MEMBERSHIP (NSM) -NEW CORPORATE MEMBERSHIP (NCM) -ORDINARY MEMBER RENEWAL (OMR) -CORPORATE MEMBER RENEWAL (CMR) OTHER INCOME GRANT TOTAL INCOME EPENDITURE ACCOUNTING FEES ADVERTISING & PROMOTION DEPRECIATION BANK CHARGES IMM DOMAIN & WEBSITE MARKETEER MAGAZINE MEETING EPENSES TRANSPORTATION, PETROL & PARKING MEMBERSHIP FEE PHOTOGRAPHY FEE BOOKS NEWSPAPER & PERIODICALS GIFTS, SOUVENIR ITEMS & DONATION MEALS & REFRESHMENT PRINTING & STATIONERY SUBSCRIPTION TO HARWARD BUSINESS REVIEW BOWLING TOURNAMENT SEMINAR, & EVENTS LICENSE FEE OFFICE & EQUIPMENT MAINTENANCE RENTAL OF PREMISES SALARIES, WAGES & ALLOWANCES POSTAGE & COURIER TELEPHONE & MULTIMEDIA ELECTRICITY & WATER BROCHURES, BANNERS & POP-UP SYSTEMS TOTAL EPENDITURE SURPLUS / (DEFICIT) INCOME OVER EPENDITURE 203 RM 3,998 0,500 54,877,400 0, ,435 7,35 2, ,500 5,630 76,000 3,60 792,960 0,000-2, ,208 4,892 2,789-5, ,926,886 4,38 5,225,236 36,346,300 7,49 33,852 40,726 2,35 3,347 5,086,40 686,458 06, RM 7,500-88,039 2,260 0,000-27,799 8,475 3, ,000 3,500 74,500 4, ,474 4,700 7,70 2, ,770 3, ,603 6,508,607 2, ,243 0,275 2,500,68 232,42,300 6,47 30,725 40,47 2,09 3,580 5,367 3,840 50,932 (53,458) 5

54 ACCOUNTS (Incorporated in Malaysia) NOTES ON THE FINANCIAL STATEMENT 3st DECEMBER 203. PRINCIPAL ACTIVITY The Institute is principally engaged in training and education, publication, social networking, study, facilities visit and other marketing activities. 2. SIGNIFICANT ACCOUNTING POLICIES 2. ACCOUNTING CONVENTION The accounts have been prepared under the historical cost convention 2.2 FIED ASSETS Fixed Assets are depreciated on a straight line basis over the expected useful lives of the assets concerned The principal annual rates of depreciation used are: Furniture & Fittings 0% Office equipment 0% Computer 20% 3 PROPERTY, PLANT AND EQUIPMENT Cost Accumulated Net Book Current Depreciation value Depreciation RM RM RM RM Furniture & Fittings 7, , Office Equipment 23, , , , Computer 28, , , , , , CASH & BANK BALANCES RM RHB BANK ( ) 47, RHB BANK ( ) 29, CIMB ( ) 33, PETTY CASH 2, , OTHER RECEIVABLES & DEPOSIT OTHER RECEIVABLES 86, DEPOSIT-RENTAL OF PREMISES, DEPOSIT-SYABAS DEPOSIT-TNB , Financial Report 52

55 SAMPLES OF MEMBERSHIP CERTIFICATES SPECIMEN SPECIMEN SPECIMEN SPECIMEN SPECIMEN 53

56 OUR CORPORATE MEMBERS MAY

57 OUR CORPORATE MEMBERS MAY

58 APPRECIATION The 25th Council wishes to express our gratitude and appreciation to the following for their invaluable support and contribution to the Institute: PATRON YB. Dato Sri Mustapa Mohamed Minister of International Trade and Industry YBhg. Dato Lawrence Chan Founder & Executive Chairman PDL Management Corporation ADVISORS Puan Hamidah Karim Managing Director Prestige Communications PARTNERS Pembangunan Sumber Manusia Berhad (PSMB) SME Corporation Malaysia (SMECORP) INTERNATIONAL AFFILIATES ASIA MARKETING FEDERATION (AMF) Marketing Society of Bangladesh (MSB) Hong Kong Institute of Marketing (HKIM) Indonesian Marketing Association (IMA) Japan Marketing Association (JMA) Korean Marketing Association (KMA) COUNTRY MEMBERS Marketing Institute of Singapore (MIS) Marketing Association of Thailand (MAT) Philippines Marketing Association (PMA) Sri Lanka Institute of Marketing (SLIM) Vietnam Marketing Association (VMA) CCPIT Commercial Sub-Council, CCOIC Commercial Chamber of Commerce (CHINA) WORLD MARKETING ASSOCIATION (WMA) 56

59 CORPORATE MEMBERS (for the period May 205) Agensi Inovasi Malaysia (AIM) Asia E University ABC Mediaworks Sdn Bhd ACE Professional Studies Sdn Bhd Asturi Metal Builders (M) Sdn Bhd Bank Islam Malaysia Berhad Bank Kerjasama Rakyat Malaysia Berhad Bank Simpanan Nasional (205) Curtin University Sarawak Erican College Sdn Bhd (205) Inland Revenue Board of Malaysia (205) Jabatan Muzium Malaysia Kolej Poly-Tech MARA Sdn Bhd KPJ Healthcare Bhd MASKargo Sdn Bhd Malaysia Airports Holdings Bhd MATRADE (Malaysia External Trade Development Corporation) Malayan Banking Berhad Malaysia Productivity Corporation (MPC) Masterskill (M) Sdn Bhd Media Prima Berhad Menara Kuala Lumpur Sdn Bhd Multimedia College Sdn Bhd Nilai University Northport (Malaysia) Bhd Open University Malaysia Othman Yeop Abdullah Graduate School of Business Pembangunan Sumber Manusia Berhad Projek Lebuhraya Usahasama Berhad (PLUS Malaysia Berhad) Prestige Communications Sdn Bhd Projek Lintasan Kota Holdings Sdn Bhd (PROLINTAS) Pro Integrated Facility Services Sdn Bhd Puncak Niaga Holdings Berhad Putra Business School Quest International University Perak SEGI International Berhad Siemens Malaysia Sdn Bhd SMECORP Malaysia Taylor s University College Tenaga Nasional Berhad Telekom Malaysia Berhad UCSI University UDA Holdings Berhad Universiti Kebangsaan Malaysia Universiti Kuala Lumpur University of Malaya Universiti Malaysia Kelantan Universiti Putra Malaysia Universiti Teknikal Malaysia Melaka Universiti Tun Abdul Razak Universiti Utara Malaysia Utusan Melayu (Malaysia) Berhad We would also like to put on record our special thanks to all our advertisers, sponsors, donors, associates, members and each and everyone of you who have contributed in one way or other towards the development and growth of the Institute. 57