QUALITY FIRST SIMPLY BETTER SUMMER 2017

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Curtis Chambers
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1 QUALITY FIRST SIMPLY BETTER SUMMER 2017 * PARTS OFFERS 1 MAY 31 AUGUST 2017 In this edition n NEW PRODUCTS n n SUMMER PRODUCTS n BODY PARTS *Two years fitted warranty up to 200,000 kms, on Genuine parts. Offer excludes filters, friction materials, bulbs and consumables.

n DVSA MOT 1st time pass rate Dear Customer, n 24/7 Roadside breakdown service performance n Telephone mystery shop & onsite audits n Customer satisfaction surveys Welcome to the 2017 summer edition

As ever, we ve got some great offers in this edition including 100 off replacement exchange Diesel Particulate Filters (DPF s), half price brake pads and wear sensors when you purchase the discs, and

We monitor and invest in our dealerships to ensure they are continually delivering the best level of service to our customers.

2 n DVSA MOT 1st time pass rate Dear Customer, n 24/7 Roadside breakdown service performance n Telephone mystery shop & onsite audits n Customer satisfaction surveys Welcome to the 2017 summer edition of Quality First Simply Better. As ever, we ve got some great offers in this edition including 100 off replacement exchange Diesel Particulate Filters (DPF s), half price brake pads and wear sensors when you purchase the discs, and a range of offers on products ideally suited to the coming summer months. At Renault Trucks, customer satisfaction is vital to our business. We monitor and invest in our dealerships to ensure they are continually delivering the best level of service to our customers. We measure our dealers on four key areas, these being; We re delighted to announce that over the last twelve months we have seen improvements in all four areas, and this is down to both the time and investment put in by our network. If you do have any enquires or feedback regarding the service provided by one of our Renault Trucks dealers, please feel free to contact us on parts@renault-trucks.com. WELCOME At Renault Trucks we are always striving to improve our product offering. It s important to us that we offer our customers a full and extensive product range. The products below are new for 2017 and for a limited time only, we are offering an introductory offer of 250 off the retail price. FRONT BUMPER SPOILER KIT A new aerodynamic bumper extension, new for SAVE 61% ON A COMPLETE SPOILER KIT CONTAINING: n Centre spoiler n Left-hand spoiler Benefits and advantages: n Right-hand spoiler n Fixing system n Spoiler made from flexible material to avoid impacts and breakages n Improves aerodynamics and air flow n Reduced air resistance due to its customised design n Reduced fuel consumption: 0.7% decrease typically n Return on investment in under 8 months based on 120,000 km/year FRONT BUMPER SPOILER KIT Description Application WAS NOW Front Bumper Spoiler Range T NEW PRODUCTS Yours sincerely, Tony Davis, Aftermarket Director Renault Trucks UK NEW BATTERY CHARGER KIT WANT TO FEATURE ON OUR NEXT FRONT COVER? The front cover of this edition features a Range C vehicle belonging to J. Mould, a customer based in the Reading area, operating a fleet of 30 vehicles delivering crushed concrete to local clients. This is the first time in 15 years that J. Mould has turned to a new vehicle manufacturer and it was the Range C that had the edge. General Manager, Jay Mould, explains; The Range C ticked all the boxes; it s a solid, robust lorry which is also really nice to drive and the extra payload it s delivering is an added bonus. It s a fantastic all-rounder that we can use off-site, in the tips and on multi-purpose jobs. How would you like to have one of your vehicles feature on the forthcoming autumn edition of this brochure? With a distribution of thousands of recipients, what better way to showcase your Renault Trucks vehicle and company to a wider audience? Best of all it won t cost you a penny all you need is a high resolution photograph of your vehicle(s), preferably in a photogenic setting. that, along with a short description of your firm and its operations, to parts@renault-trucks.com and you could feature in the next edition. Please feel free to also use that address to contact us with any queries you might have! Benefits & advantages n Charges the batteries n Ensures uptime n Consumes minimal power n Does not interfere with the vehicle s electronic equipment n Intelligent charge controls and temperature system to ensure high voltage charges which helps maximise the lifespan of your batteries Charge your batteries to prolong their lifespan and ensure that your vehicle starts every time, because our trucks should never let you down. BATTERY CHARGER Description WAS NOW SAVE Battery Charger % Our new battery charger kits are waterproof and suitable for all rechargeable lead batteries in vehicles with 24V electrical systems. When charging there is no need to remove the battery s caps or disconnect the battery cables. The charger is designed to charge at low temperatures and has built-in temperature compensation to maintain the most efficient charging. It s a fully automatic charger with advanced switch technique, which means that it will shut down automatically when the batteries are fully charged. 2 CALL YOUR LOCAL DEALER OR PARTS@RENAULT-TRUCKS.COM CALL YOUR LOCAL DEALER OR PARTS@RENAULT-TRUCKS.COM 3

JUST LIKE NEW EXCEPT THE PRICE The Renault Trucks exchange offering is an extensive range of components that includes starter motors, alternators,

The exchange parts programme results in factory remanufactured components which meet the same technical requirements as new Genuine parts.

ANY EXCHANGE HGV PARTS (EXCLUDING DPF S) n 10 off 100 order value excl VAT n 100 off 500 order value excl VAT n 250 off 1000 order value excl VAT All

mind so a lower cost together with performance identical to a new part makes exchange parts an attractive, competitive offer.

TURBOS Application PRICE PARTS4U PRICE Kerax, Magnum DXi 13L, Range T 13L 1,199.95 949.95 (Save 250) Premium, Kerax DXi 999.95 899.

95 (Save 250) Midlum 599.95 499.95 (Save 100) ALTERNATORS Application PRICE PARTS4U PRICE Premium and Kerax DXi 11L 130A 584.95 484.

95 (Save 10) For full terms and conditions see the vouchers at the end of this brochure.

wear-and-tear parts by our experts: - Engines: pistons, liners, piston rings, etc. - Gearboxes: synchros, bearings, etc.

3 JUST LIKE NEW EXCEPT THE PRICE The Renault Trucks exchange offering is an extensive range of components that includes starter motors, alternators, clutches, turbochargers, coolant pumps and major units gearboxes and engines, all from your local Renault Trucks dealer. The exchange parts programme results in factory remanufactured components which meet the same technical requirements as new Genuine parts. This industrial remanufacturing process complies with very strict technical specifications, so all worn or damaged components are replaced with new. ANY EXCHANGE HGV PARTS (EXCLUDING DPF S) n 10 off 100 order value excl VAT n 100 off 500 order value excl VAT n 250 off 1000 order value excl VAT All exchange parts benefit from a 2 year parts warranty when fitted through the Renault Trucks dealer network in the UK to give you that added peace of mind so a lower cost together with performance identical to a new part makes exchange parts an attractive, competitive offer. The comprehensive exchange process that all our exchange units go through can be seen below. TURBOS Application PRICE PARTS4U PRICE Kerax, Magnum DXi 13L, Range T 13L 1, (Save 250) Premium, Kerax DXi (Save 100) Midlum DXi (Save 100) CLUTCH KITS Application PRICE PARTS4U PRICE Premium, Magnum and Kerax DXi 1, (Save 250) Midlum (Save 100) ALTERNATORS Application PRICE PARTS4U PRICE Premium and Kerax DXi 11L 130A (Save 100) Premium and Midlum DXi 5L and 7L 100A (Save 100) Premium, Kerax, Magnum, Midlum dci 80A (Save 10) For full terms and conditions see the vouchers at the end of this brochure. THE EXCHANGE DIFFERENCE A BETTER STANDARD OF REMANUFACTURED PARTS n Receipt of cores: washed, disassembled and stripped n Routine replacement of wear-and-tear parts by our experts: - Engines: pistons, liners, piston rings, etc. - Gearboxes: synchros, bearings, etc. n Magnetic particle inspection and sorting of basic parts (camshaft, cylinder heads, crankshafts, etc.) for renovation or replacement by our teams n Performance, identical to new, confirmed by bench tests n Refurbishment: refitted, painted or sanded (depending on component type) before reconditioning using equipment provided for this purpose * 4 CALL YOUR LOCAL DEALER OR PARTS@RENAULT-TRUCKS.COM CALL YOUR LOCAL DEALER OR PARTS@RENAULT-TRUCKS.COM 5

IS IT TIME TO EXCHANGE YOUR DPF? A BRAKING OFFER TO STOP YOUR VEHICLE IN ITS TRACKS Proper maintenance is essential in order to maximise performance of your truck and avoid major damage.

more strain on the engine. WHY EXCHANGE? n Factory remanufactured components to the same technical requirements as new Genuine parts.

70 495.95 395.95 DTi 11, DTi 13-440HP Particulate Filter 1,904.41 495.95 395.95 DTi 5, DTi 8 Particulate Filter 1,409.08 495.95 395.95 Save 100 off any Renault Trucks Genuine exchange DPF as a PARTS4U member, with the voucher at the end of this brochure.

Our braking components are subjected to 3,000 hours of rigorous testing on the test bench and on the road.

4 IS IT TIME TO EXCHANGE YOUR DPF? A BRAKING OFFER TO STOP YOUR VEHICLE IN ITS TRACKS Proper maintenance is essential in order to maximise performance of your truck and avoid major damage. It is important to service your Diesel Particulate Filter (DPF), as if left untreated, you risk back pressure increasing due to the build-up of ash, which will lead to increased fuel consumption and more strain on the engine. WHY EXCHANGE? n Factory remanufactured components to the same technical requirements as new Genuine parts. n A lower cost with performance identical to a new part makes exchange parts an attractive, competitive offer. Application Description WAS NOW PARTS4U PRICE DTi /520HP Particulate Filter 2, DTi 11, DTi HP Particulate Filter 1, DTi 5, DTi 8 Particulate Filter 1, Save 100 off any Renault Trucks Genuine exchange DPF as a PARTS4U member, with the voucher at the end of this brochure. Redeemable at your nearest Renault Trucks dealer. EXCHANGE DIESEL PARTICULATE FILTERS Safety is our top priority. Our braking components are subjected to 3,000 hours of rigorous testing on the test bench and on the road. Not all brake discs perform in the same way under heat and pressure and not all brake pads have correctly positioned wear sensors and expansion grooves. Each pad composition must take a number of parameters into consideration; weight and range of use of the vehicle, the type of brakes and the material in the brake disc. Renault Trucks Genuine brake parts have been specifically developed to work on our vehicles. THE GENUINE OFFER: n Performance Renault Trucks Genuine brake discs and pads have been developed together and adapted for each particular model, providing you with the ultimate in stopping safety and long life performance. Low noise level, absence of vibration and a long service life. n Wear Sensor - Renault Trucks Genuine brake pads have a correctly positioned wear sensor closer to the back plate, as well as precise ground grooves for optimum heat dissipation, providing maximum service life and squealfree braking. n Temperature Renault Trucks Genuine brake pads perform well at high temperatures. The risk of fading, i.e. the temperature of the brake increasing to such an extent that the braking effort decreases, is considerably reduced. n Environmental All Renault Trucks Genuine brake pads are free of asbestos and lead. BRAKE DISCS Application NOW Magnum DXi, Premium DXi, Range C, K, and T Master III Midlum DXi, Range D BRAKE PAD KITS Application WAS NOW Magnum, Premium, Midlum DXi, Range C, D, D Wide, K, T * Magnum, Premium, Midlum DXi, Range C, D, D Wide, K, T (Wear Sensor) * Midlum DXi * Magnum, Premium DXi, Range T * Master II * Master III * Half price pads and sensors (where applicable) when you purchase brake discs. BRAKES Redeemable at your nearest Renault Trucks dealer. For full terms and conditions see the voucher at the end of this brochure. For full terms and conditions see the voucher at the end of this brochure. *Half price pads when the corresponding brake disc is purchased. 6 CALL YOUR LOCAL DEALER OR PARTS@RENAULT-TRUCKS.COM CALL YOUR LOCAL DEALER OR PARTS@RENAULT-TRUCKS.COM 7

KEEP YOUR COOL THIS SUMMER! DO YOU OPERATE A LIGHT COMMERCIAL VEHICLE? At Renault Trucks, we understand the importance of making your journey enjoyable during the summer months.

SUMMER PRODUCTS Have any of these scenarios ever happened to you? * n Long lead times when booking your vehicle into a dealership. n Expensive invoices for relatively inexpensive jobs.

With over 60 authorised repair outlets in the UK and Ireland, all fully equipped to care for your light commercial vehicle, Renault Trucks can offer a number of benefits that are not available

n Commercial vehicle labour rates, which are typically lower than those of a car dealership.

We understand that when you need maintenance or servicing work carried out it needs to be done at a time convenient to you, to ensure you are able to go about your daily business.

5 KEEP YOUR COOL THIS SUMMER! DO YOU OPERATE A LIGHT COMMERCIAL VEHICLE? At Renault Trucks, we understand the importance of making your journey enjoyable during the summer months. We have a whole range of summer products to make life more comfortable. Application Description WAS NOW Range T, C,and K Sun visor Midlum DXi, Range D Sun visor Magnum DXi Sun visor HALF PRICE n Additional Interior Cooler n Air Conditioning Kits n Underbunk Fridge n Bottle Cooler n Sunvisors For full terms and conditions see the vouchers at the end of this brochure. SUMMER PRODUCTS Have any of these scenarios ever happened to you? * n Long lead times when booking your vehicle into a dealership. n Expensive invoices for relatively inexpensive jobs. n Overly inflated labour rates. The Renault Trucks network brings its experience in the heavy goods industry to the care and maintenance of vans and other light commercials. With over 60 authorised repair outlets in the UK and Ireland, all fully equipped to care for your light commercial vehicle, Renault Trucks can offer a number of benefits that are not available through traditional car dealerships. Most importantly, these include: n Extended opening hours (many locations are open 24 hours). n Commercial vehicle labour rates, which are typically lower than those of a car dealership. n Genuine parts fitted by trained technicians, all backed up by our two year warranty (for parts fitted through our workshops). We understand that when you need maintenance or servicing work carried out it needs to be done at a time convenient to you, to ensure you are able to go about your daily business. To facilitate this, we treat all our van and light commercial customers as commercial operators with a job to do. It does not matter if you didn t purchase your Renault light commercial vehicle from our network - you can still take advantage of our competitive labour rates and expertise. Until 31st August 2017, you can even save up to 250 off LCV parts, simply by using the discount vouchers within this brochure.* LIGHT COMMERCIAL VEHICLES Application Description WAS NOW Range T,C,and K Bottle Cooler Range T,C,and K Refrigerator Premium Refrigerator Premium & Kerax dci Air conditioning kit 1, Premium DXi Air conditioning kit 1, Premium & Magnum Bottle cooler SPECIAL OFFER n 10 off 100 order value excl VAT n 50 off 250 order value excl VAT n 250 off 1000 order value excl VAT For full terms and conditions see the voucher at the end of this brochure. *Two years fitted warranty up to 200,000 kms, on Genuine parts. Offer excludes filters, friction materials, bulbs and consumables. 8 CALL YOUR LOCAL DEALER OR PARTS@RENAULT-TRUCKS.COM CALL YOUR LOCAL DEALER OR PARTS@RENAULT-TRUCKS.COM 9

OLD OR NEW, KEEP YOUR VEHICLE BODY IN SHAPE THIS SUMMER! Now and then we all unintentionally damage some body parts on our vehicles which require replacing.

Roof Deflector WAS 1,059.95 NOW 809.95 SAVE 250 SAVE 250 ON ANY RANGE T ROOF DEFLECTOR AND 20 ON ANY OTHER RANGE T BODY PARTS ON THIS PAGE Rear Mirror WAS 339.95 NOW 319.95 Roof Deflector WAS 1,633.

95 Front Panel WAS 1,199.95 NOW 1,179.95 Bumper Corner WAS 44.95 NOW 24.95 Door WAS 659.95 NOW 639.95 Mudguard WAS 79.95 NOW 39.

6 OLD OR NEW, KEEP YOUR VEHICLE BODY IN SHAPE THIS SUMMER! Now and then we all unintentionally damage some body parts on our vehicles which require replacing. That is why we are offering some fantastic offers on body parts for both the Range T and the Premium DXi models. All Renault Trucks Genuine protective body parts are subject to rigorous testing. Roof Deflector WAS 1, NOW SAVE 250 SAVE 250 ON ANY RANGE T ROOF DEFLECTOR AND 20 ON ANY OTHER RANGE T BODY PARTS ON THIS PAGE Rear Mirror WAS NOW Roof Deflector WAS 1, NOW 1, SAVE 250 SAVE 250 ON ANY PREMIUM ROOF DEFLECTOR AND 20 ON ANY OTHER PREMIUM BODY PARTS ON THIS PAGE Mirror Back WAS NOW BODY PARTS Bumper Front WAS NOW Front Panel WAS 1, NOW 1, Bumper Corner WAS NOW Door WAS NOW Mudguard WAS NOW SAVE 40 For full terms and conditions see the voucher at the end of this brochure. Mudguard WAS NOW SAVE 40 Bumper Front WAS NOW Radiator Grille WAS 1, NOW 1, CALL YOUR LOCAL DEALER OR PARTS@RENAULT-TRUCKS.COM CALL YOUR LOCAL DEALER OR PARTS@RENAULT-TRUCKS.COM 11

7 Print these vouchers, fill in your details and hand in at your local dealership to benefit from the special offers. Print these vouchers, fill in your details and hand in at your local dealership to benefit from the special offers. 250 OFF ANY FRONT BUMPER SPOILER KIT 250 OFF ANY BATTERY CHARGER KIT 100 OFF ANY EXCHANGE DPF SAVE MONEY ON LCV PARTS off off off OFF ANY HGV MUDGUARDS SAVE 10 ON WHEN YOU SPEND 100 Name: Company: Address: Postcode: Tel: valid for any Renault Trucks Genuine battery charger kit. Maximum one voucher per customer. Maximum one battery charger kit per customer. Voucher valid until 31 August Offer cannot be used in conjunction with any other offer or promotion. Renault Trucks reserves the right to modify the terms of this offer at any time. If you would like to opt out, please tick the box. Name: Company: Address: valid for any Renault Trucks exchange DPF. Maximum one voucher per customer. Maximum one DPF exchange per customer. Voucher valid until 31 August Offer cannot be used in conjunction with any other offer or promotion. Renault Trucks reserves the right to modify the terms of this offer at any time. valid for any Renault Trucks Genuine LCV parts. Maximum one voucher per customer. Voucher valid until 31 August Offer cannot be used in conjunction with any other offer or promotion. Renault Trucks reserves the right to modify the terms of this offer at any time. Postcode: Tel: *Terms and conditions: Voucher redeemable at your local Renault Trucks dealer. Offer valid for any Renault Trucks Genuine mudguards. Maximum one voucher per customer. Maximum two mudguards per customer. Voucher valid until 31 August Offer cannot be used in conjunction with any other offer or promotion. Renault Trucks reserves the right to modify the terms of this offer at any time. valid for any Renault Trucks Genuine front bumper spoiler kit. Maximum one voucher per customer. Maximum one front bumper spoiler kit per customer. Voucher valid until 31 August Offer cannot be used in conjunction with any other offer or promotion. Renault Trucks reserves the right to modify the terms of this offer at any time. If you would like to opt out, please tick the box. valid for any Renault Trucks exchange parts. Maximum one voucher per customer. Voucher valid until 31 August Offer cannot be used in conjunction with any other offer or promotion. Renault Trucks reserves the right to modify the terms of this offer at any time. 20 OFF SELECTED BODY PARTS FOR RANGE T AND PREMIUM DXI SELECTED GENUINE SUMMER PRODUCTS HALF PRICE BRAKE PADS AND SENSORS HALF PRICE WHEN PURCHASED WITH BRAKE DISCS SAVE 100 ON WHEN YOU SPEND 500 SAVE 250 ON WHEN YOU SPEND OFF ANY ROOF DEFLECTOR FOR RANGE T OR PREMIUM Name: Name: Company: Company: Address: Address: valid for selected Renault Trucks Genuine body parts for Range T and Premium DXI (featured on pages 10 & 11). Maximum one voucher per customer. Voucher valid until 31 August Offer cannot be used in conjunction with any other offer or promotion. Renault Trucks reserves the right to modify the terms of this offer at any time. Postcode: Tel: Postcode: Tel: If you would like to opt out, please tick the box. valid for any Renault Trucks Genuine summer products (featured on page 8). Maximum one voucher per customer. Voucher valid until 31 August Offer cannot be used in conjunction with any other offer or promotion. Renault Trucks reserves the right to modify the terms of this offer at any time. If you would like to opt out, please tick the box. valid for any Renault Trucks Genuine pads and sensors when purchased with brake discs. Maximum one voucher per customer. Voucher valid until 31 August Offer cannot be used in conjunction with any other offer or promotion. Renault Trucks reserves the right to modify the terms of this offer at any time. If you would like to opt out, please tick the box. valid for any Renault Trucks exchange parts. Maximum one voucher per customer. Voucher valid until 31 August Offer cannot be used in conjunction with any other offer or promotion. Renault Trucks reserves the right to modify the terms of this offer at any time. valid for any Renault Trucks exchange parts. Maximum one voucher per customer. Voucher valid until 31 August Offer cannot be used in conjunction with any other offer or promotion. Renault Trucks reserves the right to modify the terms of this offer at any time. valid for any Renault Trucks Genuine roof deflector. Maximum one voucher per customer. Maximum one roof deflector per customer. Voucher valid until 31 August Offer cannot be used in conjunction with any other offer or promotion. Renault Trucks reserves the right to modify the terms of this offer at any time.

8 ABERDEEN Alex Aiken & Son EXETER Renault Trucks South West MANCHESTER JDS Truck & Van SOUTHAMPTON Sparks Commercial Services ABINGDON Wootton Trucks EYE Turbine Commercials MIDDLETOWN Toal Truck Services ST. NEOTS Fleet Commercial Services ALFRETON RH Commercial Vehicles BELFAST Diamond Trucks BILLINGHAM BLACKBURN JDS Truck & Van BOSTON BRISTOL Renault Trucks South West BRUTON AE George Commercials CARDIFF Renault Trucks Cardiff FAVERSHAM KTS Truck & Van FELIXSTOWE Renault Trucks Felixstowe FLIMWELL Mick Gould Commercials GATWICK PCL Gatwick GLASGOW Border Trucks GRIMSBY GUERNSEY Rabeys Commercial Vehicles HEATHROW MTHL Fleet Services NEWCASTLE NEWMARKET Manchetts Commercials NORTHAMPTON Renault Trucks Northampton NORWICH Norfolk Truck & Van NOTTINGHAM RH Commercial Vehicles NUNEATON Renault Trucks Coventry OSWESTRY Perry s of Gobowen PETERBOROUGH Wtl Truck & Van Centres STOKE-ON-TRENT Allports Truck Centre SWINDON Sparks Commercial Services Swindon TELFORD STA Vehicles Centres TIPTON Renault Trucks Midlands WEST THURROCK Renault Trucks Essex WIGAN Woodwards Truck & Van Centre UK NETWORK CARLISLE Border Trucks HULL PETERHEAD Alex Aiken & Son DEESIDE Imperial Commercials IPSWICH Norfolk Truck & Van POOLE Sparks Commercial Services DUNSTABLE Renault Trucks Chiltern JERSEY Rabeys Commercial Vehicles PORTSMOUTH Sparks Commercial Services DUXFORD Wtl Truck & Van Centres LEEDS JDS Truck & Van RAINTON EDINBURGH David Philp Commercials LEICESTER RH Commercial Vehicles READING Renault Trucks South ELGIN Elgin Truck & Van Centre LICHFIELD Allports Truck Centre SCUNTHORPE Clugston Distribution ENFIELD Norfolk Truck & Van MAIDSTONE PCL Maidstone SHEFFIELD Part No /2 Renault Trucks UK Ltd

QUALITY FIRST SIMPLY BETTER SUMMER 2014

QUALITY FIRST SIMPLY BETTER SUMMER 2014 PARTS OFFERS 1 MAY 31 AUGUST 2014 PAGE 2 INTRODUCTION IAN WRENCH 3 APPROVED PARTS BRAKE PAD KITS & BRAKE DISC KITS 4/5 APPROVED PARTS NEW TWO YEARS FITTED PARTS