The Ins and Outs of CROWNWeb With CROWNWeb Outreach, Communication, and Training (OCT)

Transcription

1 The Ins and Outs of CROWNWeb With CROWNWeb Outreach, Communication, and Training (OCT) May 31, pm to 3pm EDT

2 Submitting Questions Type questions in the Q&A section, located in the top right corner of your screen. Send all Q&A questions to All Panelists Note: Some questions may require additional research. Unanswered questions may be submitted to 2

3 Today s Host Janis Grady, RHIT, CPHQ Contract Officer s Representative (COR) CROWNWeb Outreach, Communication, and Training (OCT) Centers for Medicare & Medicaid Services, Division of Quality Measurement (DQM) 3

4 Today s Presenters Oniel Delva, BA, CTT+ Communications Manager Michael Seckman, CTT+ Training Manager Kirsten Keating Project Coordinator 4

5 Latest News and Reminders

6 CROWNWeb Clinical Closures Clinical Month(s) March 2018 April 2018 May 2018 Date of Closure for Clinical Submissions May 31, 2018 at 11:59 p.m. ET June 30, 2018 at 11:59 p.m. ET July 31, 2018 at 11:59 p.m. ET Clinical closures apply to all Collection Types. Clinical data submission applies to all submission methods. 6 O

7 June CROWNWeb System Maintenance CROWNWeb Unavailable 6:00 p.m. ET on Friday through 6:00 p.m. ET on Saturday June 6/1/2018 through 6/2/2018 6/8/2018 through 6/9/2018 6/15/2018 through 6/16/2018 6/22/2018 through 6/23/2018 7

8 2017 Annual Facility Survey: CMS-2744 The Centers for Medicare & Medicaid Services (CMS) would like to thank all ESRD Networks, Dialysis Facilities, and Transplant Centers for successful completion of the 2017 Annual Facility Survey, CMS-2744, in CROWNWeb. 8

9 Electronic Data Interchange (EDI) vs Single User Interface (SUI)

10 CROWNWeb Task Completion Task Electronic Data interchange Single User Interface Facility Dashboard * Search/Add Facility Personnel * Admit New Patient * * View/Edit Patient Attributes * Submit CMS-2728 Forms * Partial Completion * View CMS-2728 Forms * View/Add Treatment * * Submit Clinical * * Discharge a Patient * * View/Verify PART Data * Submit CMS-2746 Forms * Notification and Accretion Alerts * 10

11 Questions & Answers for EDI vs SUI Question: Can changes/edits to patient attributes be submitted via EDI? 11

12 Questions & Answers for EDI vs SUI Question: Can changes/edits to patient attributes be submitted via EDI? Answer: Yes, edits to patient attributes can be completed in a users corporate system and then submitted to CROWNWeb via EDI. Users should verify the information has been properly updated in CROWNWeb via the SUI. 12

13 Questions & Answers for EDI vs SUI Question: What is partial completion of CMS-2728 for EDI? 13

14 Questions & Answers for EDI vs SUI Question: What is partial completion of CMS-2728 for EDI? Answer: Patient information received via EDI to admit a patient in CROWNWeb also populates the patient demographics section on the CMS-2728 form. 14

15 Questions & Answers for EDI vs SUI Question: Can EDI submitted data be corrected via the SUI? 15

16 Questions & Answers for EDI vs SUI Question: Can EDI submitted data be corrected via the SUI? Answer: Yes, a dialysis facility who uses the EDI process to submit CROWNWeb information can manually update patient information via the CROWNWeb SUI. It is recommended that the facility verify that the information is correct in their corporate system first as to not create an error or overwrite. 16

17 CROWNWeb Data Quality: How To Get It Done

18 CROWNWeb Facility Dashboard 18

19 CROWNWeb Facility Dashboard: SUI Only SUI The CROWNWeb Facility Dashboard is only available through the Single User Interface CROWNWeb Users will have to login to view the listed information 2728 Forms (New, Due, Past Due) 2746 Forms (Due, Past Due) Notifications and Accretions (unresolved Count) System Discharges (Specific Year Count; Currently 2018) PART (Unverified Count) Clinical Depression Screenings (Required, Upcoming) Pain Assessment (Required, Upcoming) 2744 (Specific Year Status; Currently 2018) Clinical Data EDI The above data is only available for view if: A Corporate or CROWNWeb User logs in to the SUI 19

20 CMS-2728 Forms Completed in 10 Days by ESRD Network April National Rate: 24% 20

21 Top 10 Reasons to Submit the CMS-2728 within 10 days 1. Put Patients First Establish/facilitate ESRD Medicare Coverage for beneficiaries 2. Register patients in the National ESRD Patient Registry CROWNWeb 3. Include patients in ESRD quality measure outcomes 4. Facilitate Medicare facility reimbursement for ESRD treatments 5. Support Medicare reimbursement for Physician ESRD services 6. Expedite Medicare Advantage Health Plan payments for ESRD 7. Achieve compliance reporting for ESRD QIP 8. Release more timely and accurate ESRD data for Public Reporting/Research 9. Ten days is sufficient time to complete a registration form 10. Meet the CROWNWeb Data Quality Goals 21

22 CMS-2728 Forms Submitted within 45 Days by ESRD Network April National Rate: 90%

23 Network Count: CMS-2728 Form (45 Days) NW Submitted Due Difference NW Submitted Due Difference , Submitted Due Difference 10,273 (90%) 11,381 1,108 (10%) 23

24 Saved Forms Reminder 24

25 CMS-2746 Forms Submitted within 14 Days by ESRD Network April National Rate: 67% 59% 25

26 Network Count: CMS-2746 Form (14 Days) NW Submitted Due Difference NW Submitted Due Difference Submitted Due Difference 4,676 (67%) 6,989 2,313 (33%) 26

27 CMS Form Submissions: EDI and SUI SUI The CMS-2728 and CMS-2746 Forms are being submitted through the SUI EDI Patient events such as admission and discharges can be completed in Corporate systems Most of the required information on the 2728 and 2746 forms are entered with the event information EDI facilities only have a small amount of verification and data entry to complete in the SUI Example: Patient signature date; Physician signature date, and Submission 27

28 Admissions and Discharges: EDI or SUI Admission and Discharge Events can be completed by both the EDI and SUI processes EDI will input the information into CROWNWeb on the facilities behalf via the Corporate System SUI requires users to enter the information directly in CROWNWeb Guidelines for submission of data in CROWNWeb are within 5 days of an event (admission or discharge) 28

29 Network Count: Admissions (5 Days) Network Admits Within 5 Days Over 5 Days , , ,516 1, , , Network Admits 5 Days Over 5 Days ,551 1, , TOTAL Admits Within 5 Days Over 5 Days 17,346 12,925 (74%) 4,421 (26%) 29

30 CROWNWeb Admissions (5 Days) April National Rate: 74% 30

31 Admit/Discharge Reminder 31

32 What is a Notification and Accretion Alert? Notifications A discrepancy in patient data between a CMS database and CROWNWeb There are two types of Notifications Patient identifiers: (such as Date of Birth) will be automatically updated in the patients CROWNWeb record when the alert is accepted Treatment data: (such as Transplant event) must be manually updated in the patients CROWNWeb record when the alert is accepted Accretion An ESRD patient identified in another CMS database and is not admitted into a facility in CROWNWeb Accepting the Alert, CROWNWeb will guide the user through the admission process 32

33 Notification and Accretion Alerts: EDI or SUI Notification and Accretion Alerts can only by completed through the Single User Interface You must login to CROWNWeb in order to complete this task 33

34 Outstanding Notification and Accretion Alerts National Count: 5,730 34

35 Notification and Accretion Alert Options Accept You agree with the Notification or Accretion alert and the patient will be updated or admitted in CROWNWeb Reject You don t agree with the Notification or Accretion alert and no changes are being made in CROWNWeb Investigate Informs other users (at your facility or Network) that the alert is being looked into Escalate You need assistance as the patient is not part of your facility or require your local ESRD Networks help with determination Using Escalate will re-assign the Alert to your ESRD Network 35

36 Notification and Accretion Alert Reminder 36

37 CROWNWeb Data Submission Stopwatch

38 CROWNWeb Data Submission Stopwatch 38

39 Questions 39

40 Thanks for Attending! Our next CROWNWeb Town Hall will be held: Date: June 28, 2018 Time: 2pm-3pm EDT 40

41 For Further Information Help Me Form: QualityNet Help Desk: Website: A survey will pop up in your browser when the session ends. Please follow the link and let us know what you think and what you would like to be covered in future Town Hall events, thank you! 41