INSTALLATION & OWNER S MANUAL

Transcription

1 Toll Free INSTALLATION & OWNER S MANUAL Wheelchair Titan Outward Transfer Swing Walk In In Bathtub SOAKING AIR MASSAGE HYDRO MASSAGE DUAL MASSAGE OW5335S OW5335A OW3535H OW5335D 06/2015

2 PRODUCT WARRANTY Coverage The Limited Warranty covers hardware and components for 5 years and a lifetime warranty on the door gasket, frame and shell from the time of original purchase from an authorized dealer by the original buyer. If, during this period, a covered component fails, Ella s Bubbles will provide a replacement part to the owner through an authorized dealer. Shipping charges and all other incidental costs are not included. Ella s Bubbles will not pay labor costs involved in diagnostic, removal, repair, service or replacement of the parts. All warranty claims must be coordinated through an authorized dealer. Limitations The Limited Warranty does not cover defects, damage or failure caused by shipment, delivery, installation or user including but not limited to: modification of any type for any reason, electrical or water connections not specified by the installation and specifications included with the unit improper installation, unreasonable operation, accident, neglect, lack of proper routine maintenance, or acts of God, including, earthquakes, floods, lighting, etc. Parts When warranty parts are requires, contact your authorized dealer. Be prepared to provide proof of purchase. Warranty Claim Procedures Complete warranty claim form and submit using the information provided below. Claim will be processed by Ella s Bubbles claims department. RGA (Return Goods Authorization) will be issued Payment is required for warranty parts and shipping before shipment Defective parts must be returned Once defective parts are received and deemed defective by tech department, credit for parts will be issued. Page 2 06/2015

3 DOOR OPERATION (Out Swing Only) CARE & MAINTENANCE Page 3 06/2015

4 WARNING Page 4 06/2015

5 BEFORE STARTING FACTS: REQUIREMENTS: Ella s Bubbles DECLINES ANY LIABILITY IF: Page 5 06/2015

6 INSTALLATION Page 6 06/2015

7 ROUGH-IN FRONT VIEW TOP VIEW Slight changes in difference may exist between the indicated dimensions in the drawings an pictures and the actual dimmensions or product. Should an oudated or incorrect drawing drawing or picture be used we will not be helo liable. Page 7 06/2015

8 ASSEMBLY Page 8 06/2015

9 KEY PAD FUNCTIONS Page 9 06/2015

10 TROUBLESHOOTING Page 10 06/2015

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12 Ella Acrylic Outward Swing Walk In Tub Warranty Information For all customers of private labels who complete the Ella s Bubbles Product Registration Form and return the same to the Ella s Bubbles Corporate Office, Ella s Bubbles will use its best efforts to facilitate any customer warranty claim. Accordingly for any warranty claim brought to Ella s Bubbles, terms and provisions written under the original manufacturer warranty shall to the extent reasonably possible be managed through Ella s Bubbles to provide direct support and service to the consumer. The original manufacturer s warranty is stated below: The limited warranty covers hardware and components for 5 years and a lifetime warranty on the door gasket, frame and shell from the time of original purchase from an authorized Ella s Bubbles dealer to the original buyer. If, during this period, a covered component fails, Ella s Bubbles will provide are placement par to the owner through an authorized dealer. Shipping charges and all other incidental costs are not included. Ella s Bubbles will not pay labor costs involved in diagnostic, removal, repair, service or replacement of the parts. Such costs may be covered by a separate warrant provided by your authorized dealer. All warranty claims must be coordinated through an authorized dealer. The Limited Warranty does not cover defects, damage or failure caused by the shipment, delivery, installation or user, including but not limited to: modifications of any type for any reason, electrical or water connections not specified by the installation and specifications included with the unit, improper installation, unreasonable operation, accident, neglect, lack of proper routine maintenance, or acts of GOD, including, earthquakes, floods, lighting, etc. When warranty parts are required, contact your authorized dealer. Be prepared to provide proof of purchase. All mailing notification must be sent via certified mail to: Ella s Bubbles, LLC S. Carpenter Street Chicago, IL info@ellasbubbles.com

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14 Warranty Activation Form 1 of 2 INSTALLER'S INFORMATION Name Address City State Zip Telephone Date Signature Upon completing the installation of an Ella Walk In Tub, the following Warranty Activation Form must be completed, signed by both the customer and installer, and returned to Ella s Bubbles, LLC. In order for the Warranty to be activated (faxed, scanned, or ed, or hard copy mailed). To be initialed by the installer(s) Tub is level in all directions and all support legs are touching the ground. Tub is installed on a dedicated 30 Amp GFCI protected circuit using 10 gauge wire Frame of the tub has been properly grounded. Door Seal has been cleaning with rubbing alcohol to remove any dust or debris left over from construction. Temperature Control Valve operated on both hot and cold settings. Both diverters function properly. Hand Shower functions on all settings without leaking. All supply lines have been checked for leaks while both diverters are on. Drains open and close properly, and the locking nut has been tightened on both stoppers. Door seal is water tight after tub has been filled for a minimum of 20 minutes. After running for a minimum of 20 Minutes both the Hydro and Air Pumps are functioning properly and all connections to the pumps and jets are water tight. Chromatherapy Light and the Ozone Sterilization are working properly. (When the Ozone is on by itself it will make a light humming noise). All drain fittings have been checked for leaks while the tub is draining. Unit is installed with access to both plumbing and electrical connections. Page 14 06/15

15 Warranty Activation Form 2 of 2 OWNER'S INFORMATION Name Address City State Zip Telephone Date Signature Model: Serial Number: Purchase Date: Purchase Price: Place of Purchase: Contact Name: Phone Number: Copy of sales receipt must be included with warranty activation forms. To activate manufacturer's warranty, please complete both pages and use one of the options below to submit. Via mail: Ella's Bubbles, LLC. Warranty Department 2101 S. Carpenter St., Chicago, IL Via fax: Via warranty@ellasbubbles.com Page 15 06/15