SAN FRANCISCO BAY AREA MCI SALES AND SERVICE

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Gilbert Alexander
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1 SAN FRANCISCO BAY AREA MCI SALES AND SERVICE Count on us for your next full-service maintenance, heavy-duty repair, warranty work and replacement parts for MCI and Setra coaches and most other coach and bus models.

Throughout our history, MCI has kept coaches on the road, and not just our own, by offering superior technical expertise, quality maintenance and repair services and fast access to parts.

MCI delivers more than 80 years of expertise in knowing how leading coach brands are designed, built and maintained.

2 YOUR ONE-STOP SOURCE SERVICE AND PARTS FROM TH We re Reliability Driven to serve your business and your brand You depend on your coaches and buses to provide the ultimate ride for your passengers and move your business forward. Throughout our history, MCI has kept coaches on the road, and not just our own, by offering superior technical expertise, quality maintenance and repair services and fast access to parts. At our new San Francisco Bay Area MCI Sales and Service Center, you ll find out what Reliability Driven is all about. MCI delivers more than 80 years of expertise in knowing how leading coach brands are designed, built and maintained. Aided by the right diagnostic tools, a vast store of factory-level knowledge, and well-trained technicians, we are dedicated to servicing your vehicles quickly, accurately and with peak satisfaction. From preventative maintenance and small repairs to complete coach and bus overhauls, we do it all. Our quality commitment and dedicated staff will keep your fleet running reliably around the clock. We ll keep you on schedule we offer: Fast diagnostics and troubleshooting Accurate estimates, within 10 percent of the quoted price We fix it right the first time Six-month parts and labor warranty on all repairs Genuine OEM parts Complete warranty and recall work For that extra mile, we provide: DOT inspections Oil sample analysis Bus wash and lavatory services coming soon

FOR RELIABLE COACHES, E BEST IN THE INDUSTRY: MCI To bring your bus back to new, we do: Major collision repair All work to OEM standards Complete frame work Interior and exterior reconditioning Paint

restrooms They ll be able to take MCI Academy and regional training courses onsite We ll save you time and money With our Coach Maintenance Agreement you and your team will enjoy exclusive benefits

Parts: We have exactly what you need Your San Francisco Bay Area Service Center stocks more than 2,377 individual part numbers (SKUs) for your MCI, Setra and other-make coaches at competitive prices.

3 FOR RELIABLE COACHES, E BEST IN THE INDUSTRY: MCI To bring your bus back to new, we do: Major collision repair All work to OEM standards Complete frame work Interior and exterior reconditioning Paint booth services Wheelchair and seatbelt retrofits Powertrain swaps As always, we ll take good care of your drivers and your technicians Our comfortable drivers lounge offers Wi-Fi, TV, beverages and restrooms They ll be able to take MCI Academy and regional training courses onsite We ll save you time and money With our Coach Maintenance Agreement you and your team will enjoy exclusive benefits including engine oil and filters changed at recommended intervals. Parts: We have exactly what you need Your San Francisco Bay Area Service Center stocks more than 2,377 individual part numbers (SKUs) for your MCI, Setra and other-make coaches at competitive prices. We offer speedy delivery and a parts pick-up window if it s easier for you to stop by. With a push of a button, our state-of-the-art Kardex vertical carousel storage system delivers parts to our Service Center staff in moments. It s a space-saving, secure storage system with an OSHA- and ADA-friendly design that s ergonomic for staff and dramatically improves productivity and parts-picking accuracy. Going greener together MCI provides some of the most environmentally friendly coaches on the road the same goes for the way we operate at our newest San Francisco Bay Area Service Center. Each day, we: Recycle waste oil, metals, pallets and tires; Save and reuse waste water to clean all coaches; Click on LED and energy-saving, motion-sensor lighting; Select only energy-efficient HVAC controls and office appliances, and; Offer only biodegradable water and coffee cups to cut down on plastic water bottles.

The styles that fit your fleet and your budget are now closer to you When it comes to coaches, no one style fits all.

backed by our own experienced and trained motor coach professionals.

best-in-class legroom and capacity to seat 60 comfortably, along with a larger lavatory, optional rear window and

The MCI J3500, a slightly smaller coach with a 40 or 44 passenger seat configuration, is underway.

Our recently unveiled MCI D45 CRT LE aimed at the Commuter Rapid Transit (CRT) market with breakthrough technology in

Setra S 417 and Setra S 407 The Daimler-built, German-engineered Setra TopClass 417 and the Setra ComfortClass S 407

Advanced amenities, comfort and design come together in exceptional vehicles that never fail to deliver memorable travel

4 The styles that fit your fleet and your budget are now closer to you When it comes to coaches, no one style fits all. That s why MCI takes pride in building new coaches for every customer need, and offers the best selection of pre-owned coaches for every budget. Yet, however different our models may look, they all have one important thing in common: MCI Reliability Driven quality backed by our own experienced and trained motor coach professionals. New Coach Models MCI J4500 An evolution of excellence, the newest MCI J4500 coach introduces a more spacious cabin with best-in-class legroom and capacity to seat 60 comfortably, along with a larger lavatory, optional rear window and beautiful lighting throughout. The MCI J3500, a slightly smaller coach with a 40 or 44 passenger seat configuration, is underway. MCI D-Series Our D-Series remains the best-selling coach in industry history. Our recently unveiled MCI D45 CRT LE aimed at the Commuter Rapid Transit (CRT) market with breakthrough technology in passenger accessibility will become available in 2019 with an all-electric version set for delivery in Setra S 417 and Setra S 407 The Daimler-built, German-engineered Setra TopClass 417 and the Setra ComfortClass S 407 motor coaches embody travel at its most exclusive. Advanced amenities, comfort and design come together in exceptional vehicles that never fail to deliver memorable travel experiences. European tourists know quality and they recognize Setra as their continent s premium brand. Pre-Owned Coaches Our San Francisco location has pre-owned coach inventory ready to roll. Plus our exclusive Re-Energized program is the best way to buy well-cared-for 2007 or newer MCI J4500s. The Setra Select program also provides high-quality pre-owned coaches that are put through an exhaustive 210-point mechanical and interior inspection. Deal units include most makes and models and come at a great price.

5 Meet your Reliability Driven Bay Area team At MCI, we believe in building a lasting bond with our customers and we like to be where you are. That s why it s very important to us to find the right coach that fits your fleet, and fully support the purchase throughout its useful life. Several hundred MCI and Setra coaches serve the San Francisco Bay Area and the number is growing. That s why we ve built our latest sales and service location in this very spot. Here are key MCI representatives in the Bay Area dedicated to serving you: SERVICE Mike Albertolle Manager of Business Development and Service Telephone: (510) Mobile: (510) mike.albertolle@mcicoach.com Matt Hiibel Service Manager Telephone: (510) Mobile: (510) matt.hiibel@mcicoach.com Roland Schauer Shop Supervisor Telephone: (510) Mobile: (510) roland.schauer@mcicoach.com Roman Bystron Parts Supervisor Mobile: (510) roman.bystron@mcicoach.com SALES Juan Lepe New Coach Sales Mobile: (949) juan.lepe@mcicoach.com Lee Kemp New Coach Sales, Major Accounts, Public Sector Mobile: (720) lee.kemp@mcicoach.com Marshall Deems Northern California Region Pre-Owned Coach Sales Mobile: (818) marshall.deems@mcicoach.com Jason Rounsaville Rocky Mountain Region Pre-Owned Coach Sales Mobile: (720) jason.rounsaville@mcicoach.com PARTS Barry Evans Regional Parts Manager Mobile: (925) barry.evans@mcicoach.com TECHNICAL SUPPORT Tim Nash Regional Technical Solutions Manager Mobile: (509) tim.nash@mcicoach.com Scott Gallegos Technical Solutions Manager Mobile: (206) scott.gallegos@mcicoach.com David Bugenig Technical Solutions Manager Mobile: (530) david.bugenig@mcicoach.com Jim Walls Technical Solutions Manager and Setra Specialist Mobile: (530) jim.walls@mcicoach.com FINANCIAL SERVICES Dave Johnson Financial Services Regional Sales Manager Mobile: (952) Phone: (847) dave.johnson@mcicoach.com As you consider any MCI coach purchase, know that you ll enjoy enhanced regional support from our San Francisco Bay Area location and 24/7 support from MCI s field technicians and technical call center operators around the country Oakland San Francisco 880 Alameda Hayward Point Eden Way San Mateo Fremont

6 San Francisco Bay Area MCI Sales and Service 4120 Point Eden Way Hayward, CA Hours of operation 6:00 a.m. to 5:00 p.m., Monday Friday Technical Support and Emergency Roadside Assistance ABOUT US MCI is short for Motor Coach Industries. We make the best-selling MCI J4500 luxury coach as well as the all time best-selling MCI D-Series, and we distribute Setra models in the U.S. and Canada. We have helped shape the motor coach market since the 1930s, and we continue to do so today as a New Flyer company. Together with New Flyer, we are the largest bus and motor coach manufacturer and parts supplier in North America, and leading some of the greatest model advancements ever. Our work today is focused on merging luxury and eco-friendliness by creating low total-cost-of-operation coaches in clean-diesel, CNG and a forthcoming all-electric option. mcicoach.com

Electric that goes the distance.

CHARGE ahead Electric that goes the distance. At MCI, it s always about experience, reliability and know-how especially when we forge new frontiers. Our new all-electric models the MCI J4500e CHARGE and