DEDICATED TO YOUR BUSINESS VEHICLE NEEDS

Transcription

1 DEDICATED TO YOUR BUSINESS VEHICLE NEEDS

2 Contents 1. Why Jiffy Lube Fleet Care 2. Fleet Manager Control 3. Efficient Account Management 4. Customer-Focused Service 5. Comprehensive Service Standards 6. Jiffy Lube Signature Service Oil Change 7. Ongoing Protection 8. Quality Assurance Warranty 9. Jiffy Lube Fleet Card 10. Moving Business Forward

3 Why Jiffy Lube Fleet Care 1 Fleet managers need a trusted maintenance provider that gives them quality service, convenient locations, dedicated account management and control over vehicle services every time. Jiffy Lube offers: Nearly 30 years as the industry pioneer in preventive maintenance 2,000+ locations throughout North America Experienced technicians trained through an ASE Certified training program Fleet manager control Quality assurance warranty

4 Fleet Manager Control 2 Whether you manage 20 vehicles or 200, count on Jiffy Lube for consistent, dependable service for the entire fleet wherever your business goes. Our experts can service many types of fleet vehicles: cars, trucks, vans, SUVs and limousines. With Jiffy Lube Fleet Care, you specify controls, so you only pay for what is needed. Jiffy Lube also provides preferred pricing for Jiffy Lube Fleet Care customers. Employee benefit programs for personal vehicles are available as well.

5 Efficient Account Management 3 We understand that needs vary from fleet to fleet, so our qualified account managers are ready to help you accomplish your goals with ease. Jiffy Lube assigns one person to manage a specific fleet account, so fleet managers have a single point of contact. You will also receive a consolidated bill that lists all of the services performed on the entire fleet reported by individual vehicle.

6 Customer-Focused Service 4 For nearly 30 years, Jiffy Lube has maintained its commitment to customer service and that s why we re the No. 1 oil change network in North America. Every visit to Jiffy Lube ensures that drivers receive: A friendly greeting upon arrival Clean, comfortable lounge space Fast service in a safe environment A thank-you at the close of service

7 Comprehensive Service Standards 5 Consistent service is the hallmark of dependability. Jiffy Lube services approximately 75,000 vehicles every day and each one receives professional care that adheres to a national standard. Experienced technicians trained through an ASE Certified training program National database of Jiffy Lube service history retained at every service location Service reviews according to manufacturer recommendations Adherence to fleet manager requirements

8 Jiffy Lube Signature Service Oil Change 6 Regularly scheduled preventive maintenance and manufacturer-scheduled service can help minimize downtime and increase productivity and profits. With every Jiffy Lube Signature Service Oil Change, our technicians will: Replace the motor oil with up to five quarts of quality oil Replace the oil filter Check and top off vital fluids: Transmission/transaxle fluid Differential fluid Power steering fluid Windshield washer fluid Battery water (excluding sealed batteries) Check your tire pressure Visually inspect: Antifreeze/coolant reservoir levels Engine air filtration system Serpentine belts Brake fluid level in transparent reservoirs Wiper blades Exterior lights Lubricate the chassis (when applicable) Vacuum interior floors Clean exterior windows

9 Ongoing Protection 7 Jiffy Lube does more than simply change your oil we add value to every fleet vehicle service by offering free top offs of motor oil and engine fluids, including power steering fluid and windshield washer fluid, within three months or 3,000 miles of a fleet vehicle s last Jiffy Lube Signature Service Oil Change.

10 Quality Assurance Warranty 8 Each service center warrants its service and products will be free from defects in materials and workmanship for three months or 3,000 miles, whichever comes first.

11 Jiffy Lube Fleet Card 9 Jiffy Lube is taking the next step to streamline method of payment. The Jiffy Lube Fleet Card provides consolidated billing, online reporting, real-time transaction approval, expedited checkout and leading-edge payment and billing technology. Fleet manager benefits include: Improved control of expenses Exception reporting Vehicle, card and driver presence at transaction Ease of transaction Network tailored to customer needs Jiffy Lube also accepts all major fleet cards.

12 Moving Business Forward 10 Jiffy Lube Fleet Care maximizes fleet vehicles time on the road by providing preventive maintenance that focuses on the needs of fleet managers and drivers without compromising the quality of its automotive care. We keep drivers safe and businesses moving.