006250_ Model #: _

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1 Page 1 of 7 SUPPO RT FO R YO UR _ QUESTIONS? CALL US! _ Model #: _

2 OVERVIEW Page 2 of 7 Max. Cont. Power (LP): 20 kw Max. Cont. Power (NG): 18 kw Max. Cont. Amps (LP/NG): 83.3/75 Main Line Circuit Breaker: 90 Amps Panel Fuse Type: 7.5amp ATO Battery Type: Group 26R, 12V, 525 CCA Oil Type: Check Chart in Manual Oil Capacity: 1.9 Qts Oil Filter type: Full flow spin-on cartridge Oil Filter P/N: F Air Filter P/N: 0G5894 NG Consumption-50% : 205 ft3/hr NG Consumption-100% : 308 ft3/hr LP Consumption-50% : 2.08 gal/hr LP Consumption-100% : 3.85 gal/hr For the most accurate results, enter your serial number. For help finding your serial number, click here. DOCUMENTS HSB Troubleshooting Guide Home Standby Maintenance 0K2374 Warranty HSB Accessories Brochure Serial Number - Res/Comm

3 FAQ S Page 3 of 7 OPERATION How do I open an air-cooled home standby generator? Air-cooled home standby generators manufactured in 2008 or later require a key to unlock its two locks before opening the lid. The unit is locked when it is shipped. To open the lid for the first time. the customer will need to apply heavy pressure on the lid above each lock while turning the key at the same time. How long can I continuously operate my home standby generator? During an outage, we recommend the generator be shut down every 24 hours to inspect the air filter and oil level. Let the engine cool for approximately 15 minutes to get an accurate reading on the dipstick. A complete oil change will need to be performed after every 200 hours of operation for air-cooled units, or every 100 hours of operation for liquidcooled units. GENERAL INFORMATION Are extended warranties available for my home standby generator? Extended warranties are available for our home standby and commercial generators. (This does not include the CorePower Series,EcoGen, portables or power washers.) It must be purchased from an authorized sales/service dealer within the first year of ownership. Talk with your dealer for more details. What constitutes a voided warranty? The following installations will void the warranty on an automatic standby generator: *Generators used where no utility power is present (e.g.,hunting cabins) *Generators used to change backup battery systems for alternative energy sources.(this does not include the EcoGen series) *Improper installations (clearance requirements, wiring.etc.) *Modifcattions to the original design (extending the exhaust,etc.) *Indoor installations. If I have my contractor replace a part, how will they get reimbursed? Any service work performed by someone Generac has not authorized to perform warranty work cannot be claimed and will not be covered under warranty. This includes any repair work performed by an electrical

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6 How do I activate my home standby generator? Page 6 of 7 Products with a digital control panel manufactured in 2010 or later require an activation code before the unit can be operated in automatic mode.(the unit will only run in manual mode if not activated.) To get the activation code. register the product on either generac.com or activategen.com. The confirmation page (last page of the registration ) will show the five-digit activation code at the top of the screen. For any questions or issues, calls can be transferred to our activation line (x- 2832) or (888) (This applies to models manufactuerd in 2010 or later.) How do I size the correct gas line for my home standby generator installation? We are not able to size the gas line for you: however, we are able to give the fuel consumption and required water column which will help the gas installers to provide the correct sizes needed for installation. These are unique to each model: consult your owner's manual for details. Because there are so many factors that can affect gas pressure, such as having a line that is not dedicated and the distance that the line is run, your installation will require an on-site inspection and recommendation by a gas professional. How do I set the exercise time? For all units, 6 kw and 8-20 kw, the exercise time can be set from the control board on the "edit" screen. Simply select the date and time using the up and down arrow keys. The generator time and exercise time are in military time, so if you would like the generator to excerise at 1 PM set the exercise for 1300 hours. The CorePower TM Series/analog control boards can be set by pressing and holding the "set exercise" button for 10 seconds or until the generator starts. The unit will exercise weekly on that day and time each week. To reset the exercise, disconnect the battery and press / hold the button again at the desired day/time. How do I calculate fuel consumption conversion? To size a gas line for a generator, most gas companies/ plumbers will need two pieces of information -water column and BTU's. All water column/ fuel-pressure and BTU information is available in your owner's manual. ACCESSORIES

7 NYSE GNRC $ :33 AM EST Page 7 of Generac Power Systems, Inc. All rights reserved.