First Class Gear Service. New Levels of Performance

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1 First Class Gear Service. New Levels of Performance

2 Service from Voith Turbo BHS. Fast, Flexible, Skilled Plant availability and efficiency are priorities for any operator. Voith Turbo BHS products and services reflect the importance of keeping your plant running smoothly. As professionals in power transmission, we provide support that is fast, flexible, skilled and reliable. We see customer service as a long-term commitment based on a partnership and help to ensure the availability and reliability of your plant. 2

3 Professional Service from a Single Source Nobody knows more about our gear units than we do. Our know-how and experience guarantee the best possible solution, making sure your plant runs durably, reliably and economically. We provide quality of a standard that is only available from the original manufacturer. As a result, downtime costs are minimized. Commissioning Expert commissioning ensures that your gear unit runs exactly as it should, right from the start. (Figure 1) Customer Training We can provide all the know-how you need to operate your gear unit professionally and economically. (Figure 2) Condition Monitoring Regular gear diagnosis based on the Voith Turbo BHS expert know-how help to minimize the risk of an expensive and unplanned downtime. (Figure 3) Maintenance Have your gear units expertly and regularly overhauled by our service professionals. To increase the service life and availability of your gear units, we use only original parts. (Figure 4) Repairs If repairs become necessary, our service engineers will be with you in the shortest possible time. Thanks to our expert advice, your plant can be operational again with the minimum of downtime. Original Spare Parts Voith Turbo BHS service means that you get Voith Turbo BHS original spare parts in proven Voith Turbo BHS quality. Only original parts from the manufacturer can ensure a long and reliable life for your gear unit. 3

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5 Optimized Availability Through Regular Service. 6 With regular maintenance, your Voith Turbo BHS gear unit should run without problems for hours or longer. Voith Turbo BHS competence and quality form the basis for this aim, and experience from Voith Turbo BHS gear units worldwide confirms its validity. We will create the optimum service package for your gear unit, based on its age and operating conditions. Inspection (once a year) Fast, with fixed costs Duration approximately 0.5 days Can be done while gear unit is in operation Our services Oil analysis Vibration measurement Visual examination Tooth contact pattern check on request (requires a shutdown) 5

6 Revision (every 2 3 years) High value, low effort Duration approximately 4 days (requires a shutdown) Our services as for a standard annual inspection, plus: Bearing surface crack detection test Bonding check of bearings and optionally planetary spindels Crack testing of the gear wheelset Check of instrumentation General overhaul (every 5 6 years) Preserves the long-term value of your gear unit Duration approximately 4 days Services as for a Revision, plus: Bearing replacement Examination of tooth geometry at Voith Turbo BHS or one of our authorized Service Centers 6

7 You Can Rely On Us Being There. Whether you contact our Service Center in Germany or one of our regional service outlets, you can be confident that we have the resources to offer you fast and professional support. The Voith Turbo sales network has representatives or qualified service engineers in nearly 100 countries. Our 24-hour helpline is open for you seven days a week. Our service offerings Installation and commissioning Alignment Inspection Noise and vibration measurement Trend and online monitoring Revamps and upgrades Repairs Original spare parts Customer Training Voith Turbo BHS services gear units made by BHS Voith BHS Voith BHS Cincinnati BHS Getriebe Krupp Even if you are using gear units from other manufacturers we offer our first-class services. Services worldwide Service Headquarters Service Center Representative Office 7

8 BR en aio bax Voith Turbo BHS Getriebe GmbH Hans-Böckler-Str Sonthofen, Germany Phone Fax info.bhs@voith.com bhs-getriebe.de Service Helpline Fax service.bhs@voith.com