Newsletter. We Take Pride in Our Customers Success FAMILY OWNED & OPERATED SINCE 1996 REPAIR & REFRIGERATION, INC W141 OPPORTUNITY LANE

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1 Newsletter We Take Pride in Our Customers Success REPAIR & REFRIGERATION, INC W141 OPPORTUNITY LANE FAMILY OWNED & OPERATED SINCE April, May, June 2016 We have made the move! There are still a few things to finish up in Spring but that is mainly the asphalt and landscaping and outdoor signage. We are all still organizing and reorganizing so please bear with us a little longer until we have everything in its proper place. As with moving there will be a few changes. All customers must use the front entrance of the new building. Per our insurance and OSHA rules we can no longer have customers in the shop/service areas of the building, if you are going to be here a bit we have a big beautiful customer lounge for you to wait and be comfortable in. If for any reason the technicians need you to look at the truck, they will escort you to your truck. Parts and Service will be handled at the front counter. If you are bringing in leaky hydraulic hoses please place them in a box to prevent spilling oils on the floors, please come to the rear parts door with hoses for repair. Light duty vehicles will park at the front of the building mid-heavy duty, truck and trailer, large equipment will park on the North side of the building and all enter through the front entrance, signs will be up shortly. We will be hosting an Open House in July 2016, so please watch for your invitation. Thank you for your cooperation, it means the world to us.

2 E.L.M. REPAIR & REFRIGERATION, INC Evan s Notes: Springtime Vehicle Tips Spring is one of the prime times for auto maintenance. That first wash-n-wax on a warm Saturday afternoon is liberating. Winter's gloom (to say nothing of grit and road salt) is literally washed away. Take out the snow shovel, the gloves, and heavy boots and store them 'til next season. Surely summer can't be far away. Some preparation now will help ensure that your summer driving plans go as smoothly as you envision them now. E.L.M. offers the following tips on getting your vehicle ready for summer. Read the owner's manual and follow the recommended service schedules. Have hard starts, rough idling, stalling, etc. corrected before hot weather sets in. Flush and refill cooling system (radiator) according to manual's recommendations. Level, condition, and concentration of the coolant should be checked periodically. Tightness and condition of belts, clamps, and hoses should be checked by a qualified service technician. Have a marginally operating air conditioner system serviced by a qualified service technician to reduce the likelihood of more costly repairs. Change the oil and oil filter Replace other filters (air, fuel, PCV, etc.) as recommended. Check the condition of tires, including the spare. Always check tire pressure when the tires are cold. Inspect all lights and bulbs; replace burned out bulbs. Replace worn wiper blades and keep plenty of washer solvent on hand to combat summer's dust and insects. Call the office to set up an appointment today! We are open Monday through Friday 7:00 A.M. to 12:00 A.M. Evan

3 A Few Words From the Parts Department Our parts department is excited about having the extra space to stock more options, for example brake drums, brake shoes, air bags and air valves. We will be able to stock a wider variety of products. The parts department will have a wider variety of lights, brake drums, brake shoes, engine block heaters and hydraulic fittings, just to name a few. With the added space, we can maintain our older engine parts inventory and expand into newer. For all of your parts needs just give us a call and ask for David or Steve who will be happy to assist you! New services will be offered here at E.L.M. Repair as we try to be your one stop shop! For any tire needs both light vehicles, heavy duty, farm tractor tires, call and ask for Kim! TIRE SERVICES Tractor Truck Passenger Industrial Trailer Farm All major brands available. Now stocking 40+ truck tires in various styles and sizes! Kim s Hours: 8 a.m. 5 p.m. Monday Friday For after hour emergencies call: After midnight and weekends:

4 Circle of Joy Food Drive E.L.M. has teamed up with the Circle of Joy for our 6 th annual food drive. We are looking for non-perishable food items and toiletries such as tooth paste, tooth brushes, shampoo, conditioner, sun screen, coffee, crackers and canned vegetables, canned meat and boxed goods. Our drive will run from April 4 th - June 24 th. Please help us try to collect more than last year! To learn how you can be signed up for prizes stop and see Alyssa at the front counter! Introducing a New Face Meet: Connor Kurtzweil, Connor is a freshman at Edgar High school. He began working at E.L.M. on February 22 nd. He will be working part time in our parts department after school, assisting David, Steve and our technicians. As we say hello to a new employee we bid farewell to Devan Berndt. Devan s last day with us was March 4, He will be taking on a new job as a machinist a position that he has been going to school for. Best of luck Devan! EMPLOYMENT OPPORTUNITIES AT E.L.M. REPAIR: We are looking for diesel/automotive technicians for our second shift 3pm until midnight. Previous experience is a must. Also looking for a dedicated second shift parts/service person 3 pm until midnight if interested please stop in and fill out an application. If you are retired and looking for a bit of work we are looking for a parts runner less than 20 hours per week. These are immediate openings.

5 Drunken Strawberries 1 cup light red wine 1/2 cup sugar 1 ounce Cognac 1 pound strawberries, quartered Combine wine, sugar and cognac. Stir in strawberries and refrigerate until cold, about 20 minutes (even better, do before dinner and let sit until dessert). Serve over ice cream. Crumbs and other food debris left in Cabs of Trucks. One of the most common and potentially the most dangerous type of mess in a truck is food waste. Eating on the go such as having snacks or even sitting down to eat whole meals in your truck will lead to the inevitable crumbs and small food spillages. Food waste is particularly a problem as when left it will often start to decompose feeding bacteria which often will start to smell and could potentially lead health issues such as salmonella. You would not believe trucks that have come in with electrical issues, when pulled apart you find food, food wrappings, dirt from shoes that build up when not cleaned properly, this can cause a quick break down on the road if not kept clean and an expensive towing charge to have it brought in for repair. Solution: try and eat meals over something that can be easily cleaned as to not get food in your driving seat or where you sleep. When cleaning it is important to make sure to remove all the food particles, the best way to do this would be using a small handheld cordless vacuum to properly get into all the cracks and hidden places of the truck. Keeping a cab clean is a good way of keeping in cab electrical repairs at a minimum. Upcoming Events April 15- Tax Day taxes due the 18th April 22- Earth Day May 8- Mother s Day May 30- Memorial Day E.L.M. Repair closed June 3-5 Edgar Carnival June 12- Edgar Dairy Breakfast June 19- Father s Day June 20- First day of summer NEW SERVICES AT E.L.M. REPAIR & REFRIGERATION * TIRES: LIGHT THRU HEAVY DUTY NEW OR REPAIR * HEAVY DUTY ALIGNMENTS & TRAILER ALIGNMENTS *DYNO SERVICES (COMING IN LATE APRIL) *AUTOMOTIVE REPAIR *COMING SOON HYDRAULIC HOSES UP TO 2 CAN BE MADE.

6 E.L.M. REPAIR We Take Pride in our Customer s Success! W141 Opportunity Lane Edgar WI Return Service Requested Service Assoc. *Can t come to us, we ll come to you* with our new dedicated field technician. All repairs and mobile air conditioning available. Come see us at our new location W141 Opportunity Lane