RoboReel Water Hose Reel

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1 RoboReel Water Hose Reel By Great Stuff, Inc. User Guide and Warranty Customer Service: 888-GR8-STUFF ( )

2 Table of Contents 1. Important Safety Information Parts Overview Accessories Hoses Remote Control Batteries Before First Using the Hose Reel Charge and Install Main Battery Install Water Valve Battery Pack How to Attach Tow Rope and Engage Brakes Connecting the Hoses and Components Program Watering Schedule Remote Control Functions Programming Possible Programming Scenarios Cleaning and Storage Cleaning the Hose Reel Storing/Winterizing the Hose Reel Replace Retract Button Battery Synchronize Hose Reel Accessories Synchronizing Remote Control Synchronizing Water Valve Synchronizing Retract Button Accessories and Replacement Parts Troubleshooting Specifications Limited Warranty and Limitation of Liability FCC Regulations Federal Communications Commission Notice (US) Declaration of Conformity Patents and Patents Pending Great Stuff, Inc. All rights reserved. Great Stuff, Inc. ( GSI ) has made every effort to identify trademarked properties and owners on this page. All brands and product names used in this document are for identification purposes only and may be trademarks or registered trademarks of their respective companies. NOTICE: The information in this publication is subject to change without notice. GREAT STUFF, INC SHALL NOT BE HELD LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN NOR FOR ACCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. The information contained in this document is provided as is without warranty of any kind and is subject to change without notice. The warranties for Great Stuff, Inc. products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. This publication contains information protected by copyright. No part of this publication may be photocopied or reproduced in any form without prior written consent from Great Stuff, Inc. ROBOREEL, GREAT STUFF, MAKING LIFE A LITTLE EASIER, and the GS Logo are trademarks of Great Stuff, Inc. WARNING: This product is fabricated from materials that may contain chemicals known to the state of California to cause cancer, birth defects or other reproductive harm.

3 Important Notices: The proper care and maintenance of your RoboReel Water Hose Reel requires that you do the following: Release Water Pressure Before Winding: Please remove any non-roboreel nozzles (if you are using your own) from the end of the hose before retracting the hose, and make sure that the unit does not wind in while water is still flowing. Doing so will ensure that no pressure builds up in the hose during retraction, which will increase the longevity of your reel. Replace Water Valve Batteries: The water valve is powered by four AA batteries that need to be replaced periodically. If the water does not turn on after multiple button presses, the batteries are likely due for replacement. Clean the Unit Periodically: After continued use, mud and other materials may accumulate inside your Water Hose Reel. To keep your reel running smoothly, the inside of the unit should be rinsed periodically to remove these materials. Ensure Top Hemisphere is Secured: For safety purposes, your Water Hose Reel will not retract if the top hemisphere lid is not secured on the unit. If the unit does not retract after a button press, please check to make sure that the hemisphere lid is properly engaged and the hemisphere release button is flush with the top hemisphere. Water Safety Conservation Feature: As a safety and conservation feature if only the Water Button is pressed, the water will remain on for one (1) hour. After one (1) hour, the water will automatically turn off. To resume the flow of water simply push the Water Button again. This insures that if a hose if left on and unattended it will not waste water.

4 Read all instructions and Warning and Cautionary markings before first using the RoboReel Hose Reel What is included with your RoboReel Hose Reel? NeverKink hose, Tow Rope, Remote Control, 5 Nozzles, Main Battery, Main Battery Charger, Faucet Adaptor, Strain Relief Hose, Water Valve with Battery Compartment (inside valve), 4 AA batteries for Water Valve, Connection Hose and custom sprinkler. Please keep your hose reel box. If you need to return the hose reel for any reason, you will need the box and internal packing pieces for shipping. 1. Important Safety Information DANGER: Do not attempt to connect the positive (+) and negative (-) terminals of the main battery with a metal object such as a wire. Short-circuiting may occur and doing so will void the warranty. DANGER: Do not override any safety mechanism with the top cover removed. Doing so voids the warranty and could cause personal injury or damage to the hose reel. CAUTION: Do not attempt to modify or service the hose reel or any of its components for which Great Stuff, Inc (GSI) has not provided servicing instructions. Doing so voids the warranty. WARNING: If you use the Hose Reel without the Water Valve installed, do not retract the watering hose without first turning off the water and relieving the water pressure. Retracting the hose under pressure could damage the hose reel and reduce the life of the product. WARNING: Do not operate, charge, or leave a battery near a heat source or fire. Heat can melt the enclosure and damage other safety features, possibly causing the battery to leak, overheat, emit smoke, burst, and/or ignite. WARNING: Do not submerse the Main Battery or Main Battery Charger in water. This may cause damage to the protective features or charge them with extremely high current and voltage. Abnormal chemical reactions may occur, possibly causing the battery to leak, overheat, emit smoke, burst, and/or ignite. WARNING: The Main Battery Charger was designed only to charge the Hose Reel Main Battery. Do not attempt to use it to charge other electronic devices. CAUTION: When necessary, or during extended storage, charge the Main Battery using only the GSI-supplied Main Battery Charger. Charge it only in a well-ventilated area. Never modify the Main Battery, battery enclosure, or Main Battery Charger to allow the battery to charge while it is in the hose reel. CAUTION: Avoid storing batteries in areas exposed to freezing temperatures or heat sources. CAUTION: Do not dispose of batteries in a fire, throw them in a trash receptacle, place them in a recycling bin not intended for their disposal, or otherwise discard them in a manner which may result in their being hazardous to the environment. Dispose of batteries only at approved disposal sites. 1

5 2. Parts 2.1 Overview Figure 1 1 Faucet Adapter 2 Strain Relief Hose 3 Water Valve 4 Water Valve Battery Pack 5 Connection Hose 6 NeverKink Watering Hose 7 Retract Button 8 Tow Rope 9 Hose End Connector 10 Remote Control 11 Fireman s Nozzle 12 Main Battery 13 Main Battery Charger 2.2 Accessories 1 Multi-spray 2 High Pressure Sweeper 3 Fan 4 Adjustable 5 Fireman s 6 Sprinkler Figure 2 The inside cover of the RoboReel provides storage for the Remote Control and Nozzles in separately marked compartments (See Figure 3). Figure 3 2

6 2.3 Hoses RoboReel includes three proprietary hoses: Commercial quality NeverKink hose Watering hose housed inside the unit and does not need to be removed. Connection Hose - Connects the Water Valve to the Hose Reel. Strain Relief Hose - Connects the Water Valve to the Faucet Adapter, designed to handle pressure for long periods of time. CAUTION: If the hose is cut or damaged use only a GSI-supplied replacement hose. Do not splice the hose because it may prevent the Hose Reel from retracting properly. Splicing the hose voids the Hose Reel warranty. 2.4 Remote Control RoboReel includes one Remote Control. See Section 4 for instructions. 2.5 Batteries The following batteries are included with the Hose Reel: Main Battery (12-volt). Retract Button Battery (replaceable with non-proprietary CR2032). Remote Control Battery (not replaceable). Water Valve Battery Pack (replaceable with non-proprietary 4 AA). DANGER: Do not attempt to connect the positive (+) and negative (-) terminals of the Main Battery with a metal object such as a wire. Short-circuiting may occur. Connecting the positive and negative terminals of the Main Battery with a metal object voids the warranty. WARNING: Do not operate, charge, or leave a battery near a heat source or fire. Heat can melt the enclosure and damage other safety features, possibly causing the battery to leak, overheat, emit smoke, burst, and/or ignite. WARNING: Do not submerge the Main Battery or Main Battery Charger in water. This may cause damage to the protective features or charge them with extremely high current and voltage. Abnormal chemical reactions may occur, possibly leading the battery to leak, overheat, emit smoke, explode, and/or ignite. WARNING: The battery charger was designed only to charge the Hose Reel Main Battery. Do not attempt to use it to charge other electronic devices. CAUTION: When necessary, or during extended storage, charge the Main Battery using only the GSI-supplied Main Battery Charger. Charge it only in a well-ventilated area. Never modify the Main Battery, battery compartment, or Main Battery Charger, or allow the battery to charge while it is in the Hose Reel. CAUTION: Avoid storing batteries in areas exposed to freezing temperatures or heat sources. CAUTION: Do not dispose of batteries in a fire, in a trash receptacle, by placing them in a non-hazardous recycling bin, or otherwise discard them in a manner which may result in their being hazardous to the environment. Dispose of batteries only at approved disposal sites. 3

7 3. Before First Using the Hose Reel 3.1 Charge and Install Main Battery 1. The Main Battery should arrive with the RoboReel fully charged. However, it is recommended that you charge the Battery for a minimum of 6 hours prior to first using the Hose Reel. CAUTION: Charge the Main Battery indoors only. The Battery is UL rated for Indoor Use Only. 2. Use only the provided Main Battery Charger. Connect the charger to the Battery. 3. The charger s LED indicator turns red when the charger is charging. The LED will show a flashing green when the Battery is charged and when the charger is disconnected from the Battery. 4. The Battery requires charging every approximately days or after every retractions. For optimal battery life, it is recommended that the battery be charged every 30 days. DANGER: Do not override any safety mechanisms with the top cover removed. Doing so voids the warranty and could cause personal injury or damage to the Hose Reel. The following signs may indicate that the Main Battery needs to be charged: 2 faint musical tones play at the beginning of hose extraction. The hose is difficult to extract. The hose is slow retracting or stops retracting. 5. Press the Top Cover Release button to unlock the Top Cover before removing it (See 1 in Figure 4a below). 6. Lift Top Cover to remove (See 2 in Figure 4a). Figure 4a 7. Slide the Main Battery into the battery compartment with the Great Stuff, Inc. logo facing outward. The Battery Release Latch (See 1 in Figure 4a) will engage, locking the battery in place. A faint ready-to-go tune will play when inserting the fully charged battery into the Hose Reel. An additional dit-dit tone will follow the ready-to-go tune when the battery is low. 8. To remove the Main Battery for future charging, push the Battery Release Latch and pull up on the Battery to remove it (See Figure 4b). CAUTION: Use care when removing the Battery Release Latch because it can be a pinching hazard. 4

8 3.2 Install Water Valve Battery Pack Figure 4b 1. Unscrew the Battery Pack cap to remove the Battery Pack (Figure 5). 2. Insert the 4 AA batteries into Battery Pack. 3. Align the Battery Pack so that the 2 interior contacts are closest (up) to the hose connector. (See Figure 5) 4. Using care, insert the Battery Pack into the Water Valve. If inserting the Pack into the compartment requires extra force, remove it, and change orientation before inserting. 5. If the batteries are inserted correctly the motor will turn on and off multiple times. This is normal. 6. Replace the battery cap before connecting the Water Valve to the faucet Connection Hose (See Figure 5). NOTE: Replace batteries with only alkaline or lithium non-rechargeable batteries every three (3) months. Battery Pack Cap Interior Contacts Figure 5 5

9 3.3 How to Attach Tow Rope and Engage Brakes CAUTION: Do not move the Hose Reel by pulling the hose itself or by pulling the Hose Cone (1 in Figure 6) on the unit. 1. Before moving the unit, attach the Tow Rope to the notches located on the inside of either the front or rear set of legs (See Figure 6). The length of the rope may be shortened by tying one or more knots in the rope. Figure 6 2. To prevent the Hose Reel from rolling, tap your foot against the green button on each wheel to engage brakes. If the brakes do not engage when tapped, slightly roll the unit in either direction, then tap the button again. To disengage brakes tap foot against green button on each wheel in opposite direction. (See Figure 7). Figure Connecting the Hoses and Components All attachments connecting to a hose or to each other use our water-tight Quick Connect system, eliminating the need to screw components together. To connect attachments shown in Figure 8 below: 1. Pull back the collar on the component. 2. Firmly insert the connecting piece into the component. 3. Release the collar which will snap back into place, locking the component to the connecting piece. If the collar does not snap into place easily, gently push the connecting piece until the collar fits correctly or gently push the collar into place. NOTE: To remove a connecting piece, pull back the collar to release the connecting piece. 6

10 Figure 8 Then connect the following components shown in Figure 9 below: 4. Install Faucet Adaptor 5. Connect Strain Relief Hose 6. Connect Water Valve 7. Connect Connection Hose to the Water Valve and to the bottom of the RoboReel Figure 9 CAUTION: Before extracting or retracting the hose, place the Hose Reel on a level surface and lock the wheels (Section 3.3 Brakes). 8. Turn on the water at the faucet. NOTE: Water may be left turned on at the faucet during retraction. The Hose Reel Water Valve will turn off the flow of water when the hose begins to retract. 9. Extract the hose by pulling it toward the area needing water. As the hose begins to be extracted, it becomes easier to pull. This is the forward assist feature. The RoboReel will also rotate 360º allowing you to water large areas without having to move the unit. 10. Press the Water button on the Remote Control. Water will begin flowing in seconds. 7

11 Button Description 1 Water Turns on or off the water and sets watering schedule 2 Days Sets number of days for watering schedule to repeat 3 Home Turns off the water (if on) and retracts the hose 4 Timer Programs watering time Figure Press the Water button again to stop water flow. Water will drain from the hose for approximately 4 seconds. 12. Press the Home button on the Remote Control or the Retract Button on the unit to retract the hose completely. If water is still flowing, pressing either button will turn off water flow before the hose retracts. NOTE: The Remote Control may be stored inside the RoboReel when not in use. 4. Program Watering Schedule 4.1 Remote Control Functions The Remote Control allows you to control the hose from a distance up to 150 feet, as well as allows you to program and perform functions only possible with the Remote Control. For best results when programming the Remote Control, point it toward the Hose Reel and have the Hose Reel in your line of sight. NOTE: The Remote Control is sealed to protect it from water, and the battery is not replaceable. Please contact us at 888-GR8-STUFF ( ) to purchase a replacement Remote Control or us at cs@greatstuffinc.com. NOTE: The Hose Reel may not function properly in areas that have water pressure greater than 80 PSI. If the water pressure in your area exceeds 80 PSI, a water regulator may be required for the Hose Reel to function correctly. Water Button The Water button is a toggle button that turns the water on and off. If the hose is retracting, pressing the Water button stops the wind and turns on the water. As a safety and conservation feature if only the Water Button is pressed, the water will remain on for one (1) hour. After one (1) hour, the water will automatically turn off. To resume the flow of water simply push the Water Button again. This insures that if a hose if left on and unattended it will not waste water. To program water to run unattended for more than one hour see section 4.2. The Water button also sets a watering program. (see section 4.2) Pressing the Water button while a watering program is active cancels the program. EXAMPLE: If water is running as a result of a Timer setting, pressing the Water button turns it off and cancels the program. If, however, water is off because a daily watering schedule has not yet started, pressing the Water button cancels the program and turns on the water. 8

12 Home Button Pressing the Home button turns off the water and retracts the hose. If the hose is already retracting, pressing the Home button will stop retraction. Pressing the Home button also cancels an active watering program and retracts the hose. EXAMPLE: If you press the Water button to turn on the water and then leave it on for forty (40) minutes, pressing the Home button will turn off the water and retract the hose. NOTE: Water may be left turned on at the faucet during retraction. The Hose Reel Water Valve will turn off the flow of water when the hose begins to retract. 4.2 Programming The Remote Control is used to program a timed watering schedule of up to six (6) hours each day for up to thirty-one (31) days. The Timer button starts the watering program and sets the length of watering time. The Days button programs the number of consecutive days that the watering program is implemented. The Home button automatically retracts the hose at the end of the watering schedule. The Water button sets the watering program. The Water button must be pressed last, in order to initiate the water programming sequence. While programming, if more than five (5) seconds passes between button presses, the program sequence is cancelled. You must complete a multi-day watering program at the exact time of day that you want the program to repeat itself because the watering schedule will occur at the SAME TIME twenty-four (24) hours later. EXAMPLE: If you want to repeat the watering schedule every morning at 7 AM, you will need to program the watering schedule at 7 AM. Timer Button 1. Press the Timer button to start programming a watering schedule. Each Timer button press adds twenty (20) minutes to the watering program. If you want the water to turn on automatically again tomorrow, proceed to Days Button below. If not continue to #2. 2. Press the Water button after the Timer button to turn on the water immediately for the length of time entered, and then shut off without repeating the watering program and without the hose retracting. If you want the hose to retract proceed to (Home Button) below. NOTE: The water is programmed to turn on for a maximum of 6 hours, equivalent to up to eighteen (18) button presses. Pressing the Timer button more than eighteen (18) times will keep the watering time set at six (6) hours. NOTE: If the water is already on when the watering program has been set, the water will remain on for the time that is programmed. NOTE: If you lose track of the number of presses on the Timer button, press the Home button to cancel the programming. To start over with programming, press the Timer button to set the watering time. Days Button 1. After the Timer setting is complete, press the Days button (within 5 seconds) once for each consecutive day that should be added to the program (up to 30 additional days). NOTE: The maximum number of additional days that can be programmed is thirty (30) days. Pressing the Days button more than thirty (30) times will maintain the watering program for the maximum thirty (30) days. 2. Press the Water button (within 5 seconds) after the Timer and Days buttons to set the program, and the water will immediately turn on for the length of time entered, and then turn off. The same watering program will then repeat at the same time of day for the number of days that were entered (without retracting after the program is over). Home Button 1. If you want the hose to retract after the entire watering scheduled has finished (after the total number of days has passed that you have programmed for watering), press the Home button (within 5 seconds) after pressing the Timer and/or Days button. NOTE: If the Home button is pressed more than once, the watering program is cleared and the Hose Reel will retract the hose. 2. If the Water button is pressed (within 5 seconds) after the Timer and/or Days and the Home buttons have been pressed, the water will immediately turn on for the length of time entered, and then shut off. The watering program will then repeat at the same time of day for the number of Days (button presses) that were entered. Then the hose will automatically retract at the end of the water schedule. 9

13 4.3 Possible Programming Scenarios Scenario Button Sequence Number of Button Presses Result You need to fill the pool for 2 hours. (= 6 x 20 minutes) Timer 6 2 hours of immediate watering, followed by hose Home 1 retraction. Water 1 You will be away for the weekend and have a new tree or shrub that needs watering. Timer Days minutes of immediate watering, then again for the next 2 consecutive days at the same time of day and for same length of time, followed by hose retraction. Home 1 Water 1 You have a dry patch of grass requiring extra water for a few days but you do not want the hose retracted after programming is completed. Timer 1 20 minutes of watering immediately, then again for the next 3 consecutive days Days 3 at the same time and for same length of time. Hose DOES NOT retract. Water 1 I have watered for 1 day and I want to cancel the remaining days Water or Home 1 Programming cancelled 5. Cleaning and Storage 5.1 Cleaning the Hose Reel Clean the exterior and interior of the Hose Reel by hosing it off with water. Use a mild cleaning agent as needed. WARNING: Do not override any safety mechanisms with the top cover removed. Doing so voids the warranty and could cause personal injury or damage to the Hose Reel. CAUTION: Do not apply benzene, paint thinner, or other chemical products to the Hose Reel or any other components. This may cause deformation and discoloration. Before using a commercial chemical cloth, read all accompanying instructions. CAUTION: Do not allow foreign objects to fall into the Hose Reel while the top cover is off. If any objects do fall into the Hose Reel, remove them before continuing. Do not insert your hand or any tool into the Hose Reel to remove a foreign object without first opening the top cover. 10

14 5.2 Storing/Winterizing the Hose Reel Store the Hose Reel during the winter months or during periods when it will not be used. 1. Turn off the water at the faucet. 2. Release water in the hose by pressing the Water button on the Remote Control. 3. Remove the Connection Hose from the bottom of the Hose Reel. 4. Disconnect the Faucet Adapter, nozzles, Remote Control, and the Water Valve (if attached). 5. Completely extract the Watering Hose from the Hose Reel. 6. Completely retract the Watering Hose into the Hose Reel by pressing the Retract Button on the Hose Reel Top Cover. 7. Repeat steps 5 and 6 until no water drains from the bottom of the Hose Reel. 8. Remove the Main Battery and plug it into the Battery Charger. Keep it plugged in to the charger until you are ready to use the RoboReel again. 9. Store the Hose Reel and accessories. NOTE: After winter storage, it is recommended that silicone lubricant be applied to the O-rings (identified in Figure 8) on the nozzles before using. 6. Replace Retract Button Battery 1. Remove top cover and place upside down. (See Figure 11) 2. Use a coin to help remove the battery compartment cover (located on the inside of the top cover of the Hose Reel (See Figure 11). Turn counter clockwise until cap is removed. 3. Turn top cover over and battery should fall out. CAUTION: Do not pry the metal tab to release the battery because it will damage the battery compartment. 4. Remove the old battery and replace it with a new battery, positive side facing up. 5. Replace the battery compartment cover tightly to protect the battery from moisture and dirt. Figure 11 WARNING: If a coin cell battery leaks, remove it and dispose of it according to the manufacturer s instructions. Before replacing the battery, clean and dry the battery compartment in accordance with the battery manufacturer s recommendations. If battery fluid contacts your skin or clothing, immediately flush with water. 11

15 7. Synchronize Hose Reel Accessories (Required when replacing RoboReel Top Cover, Remote Control, or Water Valve) Instructions for synchronizing each accessory are detailed below. These accessories will arrive already synched with your RoboReel. It should only be necessary to re-synchronize an accessory if it is replaced. If the Remote Control or the Water Valve needs to be replaced, only that new device must be re-synchronized with the unit in order for the RoboReel to function correctly. If you receive a new Top Cover, all of the other radio devices (listed below) will need to be re-synched, as described below. 7.1 Synchronizing Remote Control 1. On the Remote Control, press the Home and Water buttons at the same time. The LED on the Remote Control will flash three (3) times. 2. Press the Retract Button on the Top Cover of the unit. The LED on the Remote Control will flash three (3) times again confirming it has been synchronized with the unit. NOTE: The above steps in 7.1 must be completed within 15 seconds in order to complete synchronizing. These steps may be repeated if necessary to complete synchronizing. 7.2 Synchronizing Water Valve 1. Remove the Water Valve Battery Pack from the Water Valve, and then re-insert the Battery Pack. The Valve will open and close momentarily. 2. Press either the Retract Button or the Home button on the Remote Control. The Valve will open and close momentarily, indicating the Valve is synchronized with the unit. NOTE: The above steps in 7.2 must be completed within 15 seconds in order to complete synchronizing. These steps may be repeated if necessary to complete synchronizing. 7.3 Synchronizing Retract Button 1. Remove the Top Cover and insert the Main Battery. You will hear a ready-to-go tone. 2. Leave the Top Cover OFF. 3. Press the Retract Button. Three (3) beeps from the unit indicate that the Retract Button is synchronized with the Hose Reel. NOTE: The above steps in 7.3 must be completed within 15 seconds in order to complete synchronizing. These steps may be repeated if necessary to complete synchronizing. 4. Replace the Top Cover. 5. Complete all steps in Sections 7.1 and 7.2. The accessories can be synchronized in any order. But the synchronization process must be completed for the Retract Button, the Water Valve, and the Remote Control if the Retract Button is replaced. 6. Replace the Top Cover and begin using the Hose Reel. 8. Accessories and Replacement Parts The following accessories and parts are available for replacement from or 888-GR8-STUFF ( ). Nozzles Sweeper Tip Nozzle Fireman Nozzle Adjustable Nozzle Multi-functional Spray Nozzle Fan Nozzle Batteries and Other Accessories Sprinkler Main Battery Main Battery Charger Water Valve Battery Pack 12

16 Faucet Adapter Water Valve Remote Control NeverKink Hose Strain Relief Hose Hose Brush Brush Retainer Battery Release Latch Coin Cell Batteries Parts Top Cover Main System Board O-Rings Tow Rope Brake Assembly Leg Cover Retract Button Hose Clip Retainer Eye Caps Accessory Storage Post Top Cover Latch 80 Connector Skid Plate 9. Troubleshooting Issues Hose Reel is not functioning properly Hose does not retract completely Hose does not extract or is difficult to extract Hose does not retract when I press the Home button on the Remote Control Hose does not retract when I press the Retract Button on the Hose Reel Possible Solutions Water pressure may be 80 psi or greater. If so, a water regulator may be required. Charge the Main Battery Ensure the hose is not obstructed (stepped on, caught on an object, etc.) AND Ensure there are no foreign objects lodged inside the Hose Reel AND Completely extract the hose and attempt to retract again OR Charge the Main Battery Charge the Main Battery Charge the Main Battery Ensure the hose is not obstructed (stepped on, caught on an object, etc.) AND Ensure there are no foreign objects lodged inside the Hose Reel OR Replace the Remote Control Charge the Main Battery Ensure no one is stepping on the hose AND Ensure the hose is not obstructed (stepped on, caught on objects, etc.) AND Ensure there are no foreign objects lodged inside the 13

17 Issues Water dribbling from nozzle Water does not turn on when I press the Water button on the remote control Water does not turn off when I press the Water button on the Remote Control Water does not turn on when I press the Timer button on the Remote Control Water does not turn on even though I pressed the Days button during a timer the previous day Nozzle or other hose attachment does not stay connected to the hose Remote Control buttons do not work Accessories or nozzles are difficult to attach or remove Possible Solutions Hose Reel OR Replace the Retract Button battery This is normal to ensure the hose is not retracted with full water pressure. Ensure water is turned on at the faucet OR Point the Remote toward the Hose Reel and have line of sight to the Hose Reel OR Replace the Water Valve batteries OR Replace the Water Valve OR Replace the Remote Control Point the Remote toward the Hose Reel with line of sight to the Hose Reel and press Water again OR Replace the Water Valve batteries OR Replace the Water Valve OR Replace the Remote Control Point the Remote toward the Hose Reel with line of sight to the Hose Reel OR Replace the Water Valve batteries OR Replace the Water Valve OR Replace the Remote Control Point the Remote toward the Hose Reel and have line of sight to the Hose Reel OR Replace the Water Valve batteries OR Replace the Water Valve OR Replace the Remote Control Ensure you are using a GSI-supplied attachment AND Ensure the quick-connect collar snaps into place Point the Remote toward the Hose Reel with line of sight to the Hose Reel OR Sync the Remote Control (See. Section 7) OR Replace the Remote Control. Ensure joints are clean AND Apply silicone lubricant. If the above recommended solutions do not solve the problem, contact Customer Service at cs@greatstuffinc.com or 888-GR8-STUFF ( ). 14

18 10. Specifications Water Hose Reel Weight Without hose With hose With hose full of water 40 lbs 65 lbs 75 lbs Width 30.9 Depth 34.3 Height 24.8 NeverKink Hose Length Diameter 100 feet or 150 feet 5/8 inch or 1/2 inch hose 11. Limited Warranty and Limitation of Liability FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR JURISDICTION OF PURCHASE OR, IF DIFFERENT, THEIR JURISDICTION OF RESIDENCE, THE BENEFITS CONFERRED BY THIS WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS. SOME COUNTRIES, STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR ALLOW LIMITATIONS ON THE DURATION IN WHICH AN IMPLIED WARRANTY OR CONDITION MAY LAST, SO THE LIMITATIONS OR EXCLUSIONS DESCRIBED BELOW MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY COUNTRY, STATE OR PROVINCE. THIS LIMITED WARRANTY IS GOVERNED BY AND CONSTRUED UNDER THE LAWS OF THE JURISDICTION IN WHICH THE PRODUCT PURCHASE TOOK PLACE. Great Stuff, Inc. ( Great Stuff ) warrants that your RoboReel Hose Reel will be free of defects in material and workmanship under normal use for a period of time described in the following sentence. If your RoboReel Hose Reel fails to operate properly at any point before the earlier of (a) 48 months from your date of purchase of the product, or (b) 4000 winds of the product (a wind being defined as each time that a retract button on the unit or on the Remote Control is engaged), once the defective product is returned to Great Stuff, Great Stuff will (at Great Stuff s sole discretion) (1) repair the product at no charge, using new parts or parts equivalent to new in performance and reliability, (2) exchange the product with a product that is new or equivalent to new in performance and reliability and is at least functionally equivalent to the original product, or (3) refund the purchase price of the product. EXCLUSIONS AND LIMITATIONS This Limited Warranty applies only to the RoboReel Hose Reel. This Limited Warranty does not apply to any other product, even if packaged or sold with the RoboReel Hose Reel. Manufacturers or suppliers, other than Great Stuff, may provide their own warranties to the consumer purchaser, but Great Stuff, insofar as permitted by law, provides the RoboReel Hose Reel as is. This Limited Warranty may be void if any of the following occur: RoboReel Hose Reel is no longer owned by the original purchaser; RoboReel Hose Reel has been tampered with beyond the requirements of regular maintenance; Parts other than those sold through Great Stuff have been integrated into the RoboReel Hose Reel; or RoboReel Hose Reel has been modified in any way. 15

19 Furthermore, this Limited Warranty shall not apply to (a) consumable parts, such as batteries, unless damage has occurred due to a defect in materials and workmanship; (b) cosmetic damage, including but not limited to scratches, dents, and broken plastic; (c) damage caused by use of the RoboReel Hose Reel with any other product; (d) damage caused by accident, abuse, misuse, liquid, flood, fire, earthquake or other external causes; (e) damage caused by operating the product outside the permitted or intended uses described by Great Stuff; or (f) damage caused by service performed by anyone who is not an authorized representative of Great Stuff. Warranty also does not cover leaking due to damage caused by the use of acid, harsh chemicals or mineral deposits. The effects of corrosion and normal wear and tear are specifically excluded from this warranty as is damage which occurs in shipment or results from mishandling or freezing. TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. AS PERMITTED BY APPLICABLE LAW, GREAT STUFF SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF GREAT STUFF CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS WARRANTY AND TO THE REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY GREAT STUFF IN ITS SOLE DISCRETION. No Great Stuff reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. If any term of this limited warranty is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, GREAT STUFF IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOOD WILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY. THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS. GREAT STUFF DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY. OBTAINING WARRANTY SERVICE Call 888-GR8-STUFF ( ) or visit for return terms and instructions. The RoboReel Hose Reel comes with a 4-year or 4,000-wind warranty Great Stuff, Inc Storm Drive Austin, TX Assembled in USA. 12. FCC Regulations 12.1 Federal Communications Commission Notice (US) The Great Stuff, Inc. RoboReel Hose Reel consists of three units containing radio-frequency (RF) transceivers for communication. They are listed below with their FCC identification numbers: Device: RoboReel Top Cover Button Model: FCC ID: XZ R3 Device: RoboReel Remote Control Rev 4 Model: FCC ID XZ Device: RoboReel Lower Hemisphere Controller (module) Model: FCC ID: XZ Device: RoboReel Water Valve (module) Model: FCC ID: XZ

20 Operation of these wireless communication devices is subject to the following two conditions: These devices may not cause harmful interference. These devices must accept any interference received, including interference that may cause undesired operation. These devices must not be co-located or operating in conjunction with any other antenna or radio transmitter. Any changes or modifications made to these devices that are not expressly approved by Great Stuff, Inc. may void your authority to operate the equipment. The three units listed above have been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer s instruction manual, may cause interference with radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/television technician for help CAUTION: Do not attempt to service the wireless communication device built into the RoboReel products. Such action may void the warranty. Contact Customer Service for information about your wireless communication device or visit our website at Declaration of Conformity The following information is provided on the device or devices covered in this document in compliance with FCC regulations: Model numbers: WR10058G (SKU/Item ), WR15012G (SKU/Item ) Company name: Great Stuff, Inc Storm Drive Austin, Texas Patents and Patents Pending U.S. Patent Nos.: D419961, , , , , , , , , , , and Other US and foreign patents pending Great Stuff, Inc. All rights reserved. Great Stuff, Inc. ( GSI ) has made every effort to identify trademarked properties and owners on this page. All brands and product names used in this document are for identification purposes only and may be trademarks or registered trademarks of their respective companies. NOTICE: The information in this publication is subject to change without notice. GREAT STUFF, INC SHALL NOT BE HELD LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN NOR FOR ACCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. The information contained in this document is provided as is without warranty of any kind and is subject to change without notice. The warranties for Great Stuff, Inc. products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. This publication contains information protected by copyright. No part of this publication may be photocopied or reproduced in any form without prior written consent from Great Stuff, Inc. ROBOREEL, GREAT STUFF, MAKING LIFE A LITTLE EASIER, and the GS Logo are trademarks of Great Stuff, Inc. WARNING: This product is fabricated from materials that may contain chemicals known to the state of California to cause cancer, birth defects or other reproductive harm. 17

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