Professional Estimating Service, Inc

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1 2009

2 This Presentation shows how I need DV inspections completed You must have original estimate with supplement before inspecting vehicle Photos in this order Vin #, Mileage, interior with driver s door open, 4 corners, any close ups if necessary and registration. NADA with ALL options and current mileage, do not rely on estimate provided

3 Complete our DV inspection report in word and upload it in word. It must be dated the day of your inspection. All photos should be dated. This is a requirement for all of our appraisals. If you have any questions call me on my cell #

4 Vin

5 Mileage Driver door interior photo

6 Left Front Left Rear

7 Right Front Right Rear

8 Registration with Vin & Owner JON and JANE DOE

9 Example Field Inspection Report Field Inspection report Claim # Date of loss: 04/23/2009 PES File # Owner: Jane Doe Vehicle, VIN #, Inspected Mileage & Options: 2008 Mitsubishi Galant ES 4D Sedan 4-2.4L-FI 4-speed Automatic. Power doors, cloth interior and aluminum wheels. VIN: 4A3AB36F28E with 33,141 miles at time of inspection. Comment on Repairs: Great job clearly meets industry acceptable standards for collision repairs. I measured the paint thickness and panel gaps at time of inspection. I reviewed a copy of the $5, damage appraisal and supplement at the car with the owner.

10 Example Field Inspection Report cont. Prior damage and overall condition: Normal wear and tear. Condition is average for year and mileage. I could find no evidence of prior repairs. General Comments: There was a police report according to the owner.

11 Questions (1-8) Example Field Inspection Report cont. 1. Condition of vehicle prior to the loss: Average 2. Did Repairs Improve, Better or appreciate the vehicle in any way: No 3. Were the repairs completed per the appraisal: Yes 4. Did the inspection detect hidden or previously undiscovered damage caused by the accident: No 5. Were the repairs completed according to the Industry standards: Yes 6. Could an average person determine whether repairs had previously taken place: No 7. Overall, did repairs substantially restore the vehicle to its prior appearance and function: Yes 8. A photo copy of the registration ti is attached: Yes PES Appraiser: Chuck Stewart I-CAR Trained & Platinum Certified ASE Certified Collision Estimator PA Licensed & Tested Physical Damage Appraiser

12 Diminished Value Inspection Guidelines 1. You must have the estimate t of repairs before inspecting a repaired vehicle for Diminished Value. If you don t call the office or me before inspection. If we don t have a copy you must obtain one from the owner or shop and upload it to the file. You must have the estimate at time of inspection to compare it with the actual repairs.

13 Diminished Value Inspection Guidelines cont. 2. If you find out the vehicle has not been repaired or if it is in the middle of the repairs call me before inspection. Because we may not need to inspect the vehicle. Or we may need to wait until the repairs are complete.

14 Diminished Value Inspection Guidelines cont. 3. Photos must be taken as listed below. 4 corners, VIN, Mileage, Interior, One of the registration/tag ti receipt, Old damage if any, Close ups of repairs and any photos that will help me document your report. They must be clear. Check each photo at the site.

15 Diminished Value Inspection Guidelines cont. 4. Fill out my 1-page DV inspection report form. This form asks you to identify the vehicle by VIN, Current Mileage and options. Be accurate because I must complete an ACV and need correct information. i DO NOT RELY on the original estimate because it may have mistakes. SAVE IT IN WORD ONLY AND UPLOAD IT IN WORD TO OUR ATS FOLDER.

16 Diminished Value Inspection Guidelines cont. 5. Old damage, Prior repairs and improper repairs Write me an old damage estimate (windshield, dents, dings, prior un repaired collision damage, cracked lamps etc...) Comment on a prior repair any where on the vehicle in detail (overspray noted on trunk and quarter panel when the loss is to the front end) Write an estimate to correct a poor repair (replace rail, repair un-repaired areas, add undercoating etc )

17 2009

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