Conversion Van Owners Manual

Transcription

1 Conversion Van Owners Manual MERCEDES-BENZ METRIS 3 Years/36,000 Miles Limited Warranty To Original Retail Buyer Explorer Van Company, Inc. P.O. Box 4527 Warsaw IN Printed in USA All rights reserved

2 Important To ensure proper warranty warranty card. To order Parts call Service Dept If your van is covered under warranty, please contact your dealer.

3 CUSTOMER QUESTIONNAIRE (Please check the appropriate box) Completely Very Somewhat Overall Exterior Overall Interior Appearance Quality of Workmanship Quality of Materials Seating Audio System Interior Lighting Overall Satisfaction CUSTOMER WARRANTY REGISTRATION Address Phone - - City State Zip Code Vehicle Make Model Product Application: Pleasure Business Other I have read the Warranty and the Arbitration Provisions, which I agree are the exclusive and binding procedures for resolving any claims relating to my conversion vehicle, under the warranty or otherwise. Signature City State Zip Code Comments: Please print or type and return this card to Explorer Van Company to validate warranty. I have read the warranty supplied by the Explorer Van Company and agreed to the terms and conditions as stated therein.

4 TAPE Please Place Postage Here Explorer Van Co. P.O. Box 4527 Warsaw, IN

5 Table of Contents Introduction Congratulations... 1 Introduction... 2 Warranties Limited Warranty How the Items in Your Conversion Van Operate Connect With Us Overhead Console TV Listening Center Console Low Top Monitor TV in the High Top Van Indirect Lighting Reclining Passenger Seating...15 Leather Seating Armrests Reclining Seat Backs Headrest Quick Release Seat Pedestal Upper and Lower Child Restraint System Rear Storage Compartment Wheels Lug Nut Tightening Alloy Wheels End Matter Maintenance Record Notes

6 Congratulations! owners manual is designed to ensure that you enjoy your Explorer van as much and as long as possible, and that you protect your investment through proper care. Before driving your van for the while seated in the van. The time spent familiarizing yourself with its features and operation will greatly enhance your personal safety and enjoyment. Take good care of your Explorer van and it will provide years of service. We have provided a page in the back of this manual for you to record regular maintenance performed on the van. We at Explorer Van Co. appreciate your patronage, and we wish you years of enjoyment. Package with your van. component manuals, and a lug nut adapter. Special Note Explorer Van Company makes every effort to provide you, our parts in Explorer van conversions are hand-crafted in our own plant. Slight color variations can be expected due to natural aging over a period of weeks and months. Replacement parts are also hand-crafted in our plant of the same type of lamination used for the parts when it was delivered to you. However, you may notice a slight color variation in replacement parts, and, of course, replacements will also go through an aging process as well. Page 1

7 Introduction current at the time of printing. However, due to Explorer Vans continued commitment to product development, we reserve the right to make changes at any time without notice or obligation. this manual, please contact the dealer from whom you purchased This owners manual explains the equipment available on Explorer conversion vans some items contained in this manual are optional and may not be installed in your vehicle. A NOTE TO OWNERS OF EXPLORER VANS ABOUT TV RECEPTION... TV SIGNALS WILL NOT BE RECEIVED WHILE THE VAN IS IN MOTION This monitor is basically used for DVD, Blu Ray or Video Games. TV reception while you are parked may be enjoyed depending on location of the broadcasting station, assuming ideal conditions. Video Games. There is no TV antenna on the market that can eliminate the blockage of the signals while a vehicle is in motion! Happy Traveling! Page 2

8 Limited Warranty: Van Conversions Important To be eligible for service under the Explorer Limited Warranty You must complete and return the Customer Warranty Registration card To order Parts call If your van is covered under warranty, please contact your dealer. I. Warrantor 4527, Warsaw, Indiana II. THE WARRANTY Explorer warrants that, subject to the exclusions and other limitations set forth below, all parts and components installed by Explorer as part of its conversion package to an automotive van or light truck chassis will be free from defects in III. CONDITIONS TO WARRANTY COVERAGE Warranty Registration. warranty unless you complete and return the Customer Warranty Registration any particular defect or damage unless you notify Explorer or your selling discovered by you. Page 3

9 IV. WHO IS COVERED Consumers Only. This warranty is provided to you only if you use the Explorer Van solely for personal, family or household purposes. If you use the Explorer Van for commercial or business purposes, no warranty is provided. Original Buyer Only. The warranty is provided to you only if you are the original retail buyer and it is not transferable. If you purchased your Explorer Van is not covered by this warranty. V. WHAT IS COVERED This warranty covers the seats, interior lights, trim, windows and all other components and parts that have been installed by Explorer. If you elected to purchase upgraded wheels, those wheels are installed by Explorer, and are covered by this warranty. VI. WHAT IS NOT COVERED Parts Supplied by Chassis Manufacturer. Explorer provides and sells conversion packages to dealers. Your dealer purchased the chassis itself from the manufacturer of the chassis. This warranty does not cover any components engine and all of its components, the frame, the steering mechanism, axles, brakes, heater, transmission, air conditioner, suspension, drive trains, wheels covered by this warranty. You should contact the manufacturer of the chassis or your dealer if you discover a defect in any components or parts supplied by the manufacturer of the chassis. New Parts and Equipment. Explorer Van leaves the control of Explorer are not covered by this warranty. covered by this warranty. Alterations. This warranty does not cover any defects or damages caused by of components and parts supplied by Explorer after the Explorer Van leaves the control of Explorer. Handicap Accessible Vans. Explorer does not produce handicap accessible installed by Explorer, this warranty does not cover any such defects or damages and Explorer will not be responsible for them under this warranty. Page 4

10 Damage Caused by Accidents, Misuse or Other Events. forces of nature are also not covered. Damage Due to Environmental Conditions. by airborne fallout, dust, salt, chemicals, tree sap, stones, insects, and the application of chemicals or sealants are not covered by this warranty. VII. SPECIAL LIMITATIONS ON COVERAGE. Wood Parts and Components. Although wood products installed by Explorer are covered by this warranty, color variations which occur in natural wood products or color variations due to the natural aging process of wood over time are not defects or damages covered by this warranty. Finish. This warranty does not cover any defects in or caused by the original Maintenance. To the extent any of the components and parts supplied by your expense. Any defects or damages caused by a failure to provide regular maintenance is not covered by this warranty. VIII. WHAT WILL EXPLORER DO. If, at any time during the applicable warranty period, any Explorer provided components or parts of your Explorer Van malfunction or fail due to a manufacturing defect or defect in workmanship, Explorer will, at its option, repair, replace, or adjust the defective component or part or refund the cost of a defective component. If Explorer elects to replace a defective component or part, it may not be able to obtain an identical component or part to use as a or part as the replacement. Explorer and your dealer are entitled to a reasonable time and a reasonable number of attempts to diagnose and repair any defect IX. HOW TO OBTAIN WARRANTY SERVICE. If you discover any defect or damage covered by this warranty, you should promptly notify your dealer or send a notice to Explorer at the address in Part I. to either return the defective part or the Explorer Van to your dealer, Explorer or Page 5

11 another authorized Explorer service center. If Explorer determines that repair or replacement by your dealer or another service center is impractical, you will be incurred by you for returning the Explorer Van to and from your dealer, another Explorer service center or the Explorer factory will be your responsibility. X. RIGHTS UNDER STATE LAW. Other Legal Rights. to the limited warranty provided by Explorer, you may also have an implied purpose. Limit on Length of Implied Warranty. The implied warranties available to you are limited, to the extent allowed by law, to the time period covered by the Explorer Limited Warranty or to the applicable time period provided by state law, whichever period is shorter. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Business or Commercial Purposes. XI. LIMITATIONS ON REMEDIES FOR ALL CLAIMS Incidental and Consequential Damages. In no event will Explorer be responsible for any time or income that you lose, any inconvenience you might be caused, the loss of your transportation or use of your vehicle, cost of rental vehicles, fuels, telephone, travel, meals or lodging, the loss of personal or commercial property, the loss of revenue, or any other incidental on Punitive Damages. Punitive, exemplary, or multiple damages may not be recovered unless applicable law prohibits their disclaimer. Breach of Implied Warranties. for a breach of the Explorer Limited Warranty. Page 6

12 Class Actions. You may not bring any warranty related or other claims against Explorer as a class representative, a private attorney general, a member of a class of claimants or in any other representative capacity. Arbitration. A warranty related or other claim against Explorer must be arbitrated in accordance with Part XIV and not brought in any civil court. All Types of Claims. The limitations set forth in this Section apply to claims negligence and to other claims against Explorer based on any other theory. Effect of State Law. Some states do not allow the exclusion or limitation of such damages set forth in this Part XI may not apply to you. XII. PRODUCTION CHANGES Explorer reserves the right to make changes in the conversion vans its manufactures or sells at any time. Explorer has no obligation to make the same or similar changes to any van conversion it previously manufactured or sold, and Explorer has no obligation to conform any Explorer Van to the features shown in any Explorer brochure or advertisement. XIII. REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a safety defect, you should inform the notifying Explorer. If NHTSA receives similar complaints, it may open an it may order a recall or remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Explorer. To contact NHTSA, you may either call the Auto Safety Hot-line toll free at You can obtain other information about motor vehicle safety from the hot line. XIV. ARBITRATION If Explorer is unable to resolve your warranty claim or you have any other claim against Explorer or your dealer that relates to your Explorer Van conversion, you must submit your claim to binding arbitration under the federal Arbitration Act, 9 U.S.C Arbitration will be administrated by the American Arbitration until EXPLORER designates a different administrator, in which event a notice will be mailed to your last known address. To initiate an arbitration proceeding, you must notify EXPLORER of your intent to arbitrate and binding arbitration Page 7

13 proceedings will be held after you have paid $125 to the American Arbitration fee payable to AAA and the arbitrator shall not award damages in excess of half of the fees and costs payable to AAA in excess of $125. You, the dealer, and EXPLORER will each pay their own costs and expenses in connection with the arbitration hearing. The claim will be heard by a single arbitrator, and will date. The arbitrator shall be selected from a panel named by AAA, pursuant to anguish, or other intangible claims. Statutes of limitation, which would apply to a court proceeding for your claim, will apply to commencement of arbitration to arbitration. This Agreement will apply to you, your heirs, and assigns, and anyone who purchases or leases your Explorer Van from you or operates or occupies it with your permission or without objection by you. Nothing in this Agreement enlarges your rights or gives you any rights or claims you would Page 8

14 Connect With Us facebook.com/explorervancompany instagram.com/explorervan twitter.com/explorervan Page 9

15 Interior Conversion Fuse Box It contains fuses of various sizes, each designed to protect replacement should a fault occur within the vans electrical system. Under passenger front seat to rear of the pedestal. Console Switch 15 amp 10 amp Reading Lights, 15 amp Passenger Heated Seat 10 amp Sunroof 10 amp 15 amp Sunroof 10 amp To replace one of these fuses, simply pull the protruding plastic tab directly towards you and replace the burnt fuse with one of the same size. Page 10

16 Overhead Console by the options installed in your van. These switches operate items such as indirect lights, cabinet lights. Sunroof Control refer to the sunroof manual provided in the Explorer Care Package The sunroof will automatically close when the key is turned off. Page 11

17 TV Listening ways to listen. You can listen through the speakers or through the cordless headphones, which are on at all times. This switch turns the overhead speakers on and off. Refer to the manuals included with your van for more information on these optional accessories. Center Console The center console is outlet, 12 volt charger, headphone speaker switch. Optional Blu-Ray player. Page 12

18 any of these components. Please note the TV signal will not be received while vehicle is in motion. Vehicle motion and variations satisfying TV entertainment. Note: your van for more information on these optional accessories. Low Top Monitor the necessary monitor connections are made between the plate mounted on the back wall behind the fuse block. Explorer vary. Please refer to your Monitor owners manual for operating instructions. Page 13

19 TV in the High Top Van van. Indirect Lighting Indirect lighting supplies soft, moderate lighting throughout the vans interior. The lights are located in valances, window sills, and optional ceiling slats controlled by a switch in the overhead console. Page 14

20 Leather Seating additional care and cleaning. To clean, wipe seat surface with a piece of cheese cloth dampened with lukewarm water and a mild another cloth dampened with clean lukewarm water, and then neither should you use varnish or furniture polish. Reclining Passenger Seating Page 15

21 Six-Way Power & Power Recline Front Seats Driver Optional six-way power and or power recline seats are available on Explorer Vans. They are controlled by the switches located on the lower inside section of the seat. The operation of the each switch is described in the diagram below. Pass Manual The center knob moves the entire seat up, down, forward, and back. Move the knob in the direction you want to move the seat. This knob will not affect the seat tilt in any direction. Power Recline Switch Press and hold either direction until seat is reclined in desired position. (located on front seats only) Pull this switch up to tilt the front of the seat up. Push this switch down to tilt the front of the seat down. Pull this switch up to tilt the back of the seat up. Push this switch down to tilt the back of the seat down. seat safely while the vehicle is in motion. If your seat does not move in response to the seat controls above, it is likely that a fuse needs to be checked see the diagram on page 10. Page 16

22 Armrests Armrests provide additional comfort while you are seated in your van. Move them as shown in the diagram below. The armrests are moved by simply grasping them at the front and moving them up or down. Power Lumbar Option Located on armrest. Push button to desired comfort. Heated Front Seat Option Located on armrest. Turn switch on to warm seats. Options available for front seats only, driver or passenger. Do not place excessive weight on the armrest, this will cause damage. Page 17

23 Reclining Seat Backs illustrates how they are operated. The driver s seat should be adjusted before the vehicle is in motion. Headrest The headrests are adjusted and moving it to the desired position. not be adjusted while the vehicle is in motion. Optional Heated models have switch on outside of The seat will recline when the lever at the base of the seat cushion is pulled up. Move lever before moving the headrest up or down. Page 18

24 Quick Release Seat Pedestal seat, simply push down on tab, pull up on lever and slide around To reinstall align seat on pedestal, push down, pull lever back until lock position. Page 19

25 Upper and Lower Child Restraint System Your van has a child restraint anchorage system to insure the proper safety of your child. Your middle seats have upper anchorages between the seat bottom and back. Rear anchor for child restraint system located behind sofa. Your lower seat anchorage is at the back of the pedestal plate. Page 20

26 Rear Storage Compartment Located in the rear of the van on the passenger side, rear Page 21

27 Factory Rear Sofa Page 22

28 Chrome Front Grill and Chrome Driving Lights This optional chrome front grill trim and chrome driving light trim may be included with your van. Use mild automotive cleaner, do NOT use steel wool or a stiff bristled brush on the chrome trim. Page 23

29 Lower Body Cladding With Chrome Trim rough or hard cloths, abrasive cleaning solvents or cleaning agents Page 24

30 Wheels SERVICE BULLETIN wheels must be made aware of the lug nut tightening procedure necessary in the immediate break-in period of the van. If the wheels are ever removed for service or tire rotation, the initial lug nut tightening procedure must be gone through again. in wheel stud failure and possible loss of the wheel. Lug nut adapter provided in Care Package. Optional Upgrade Tires The buyer understands that the original tire manufacturer provides a warranty for any implied defects. Please note that it is normal for the front wheels to accumulate more dust than the rear wheels. This dust is the normal result of wear on the front disc brake pads. Page 25

31 Note on Alloy Wheels coating, clean these wheels only with a soft cloth and warm soapy water never use a wire brush or other objects that might remove the protective coating on the wheel. Never use any cleaners. the same as chrome plated wheels and clean up easily with the use of soap and water. with a soft cloth. AVOID spraying cold water on extremely hot wheels. Always allow wheels to cool before cleaning. DO NOT USE abrasive wheel cleaners or acid based chrome wheel cleaners intended for use on chrome plated wheels. DO NOT USE Page 26

32 Maintenance Record Record the maintenance performed on your van in space provided below. This will serve as a permanent record for your later reference, and will help ensure that you care for van properly. Please refer to the owners manual provided by the van manufacturer for the appropriate maintenance intervals. Make Model Year Engine Size Page 27

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34 Notes Page 29

35 Notes Page 30

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