VACTOR. Tech Tip. Informational Bulletin NOTICE. Manufacturing Inc. TO: All Dealer Principals, Service Managers and Parts Managers

Transcription

1 VACTOR Manufacturing Inc. TO: All Dealer Principals, Service Managers and Parts Managers Subject: Vactor/Guzzler Manuals Update Number: TT 0096 DATE: 09/25/2017 INTENT: Unit manuals are available three different ways as shown in the chart. Manuals are also getting a new look with new binding and packaging for a more durable and easier handling package. The customer s service parts pages and supporting files are on the USB drive. The dealer parts pages are available on the EPC. UNITS TO SERVICE: NA WARRANTY COVERAGE: NA SPECIAL TOOLS: NA PARTS REQUIRED: See table Tech Tip Informational Bulletin NOTICE Follow recommended safety practices while performing all work. Refer to the Vactor/Guzzler Safety Manual for additional information. This manual is available at: PARTS AVAILABILITY: NA EFFECTIVE 09/25/2017 1/4 TT 0096

2 PROCEDURE CONTINUED: B-30 - The standard new unit manual shown here contains printed operations, options and initial part of maintenance. Complete manual, parts pages and all applicable files and video are included on the customer s USB drive. The dealer parts pages are available on the EPC B-30 Manual Contents by Version Manual A B-30 Full printed Digital only Standard unit manual Contents Printed operations, options & basic maintenance Full printed maintenance & trouble shooting Printed parts pages Vactor/Guzzler Safety manual ( ) WJTA Waterblast Safety manual ( ) as required as required as required WJTA Vacuum Truck Safety manual ( ) as required as required as required Parts pages & all normal files on USB Stick Spanish (For Reference) Vactor/Guzzler Safety manual (500646S-30) as required as required as required WJTA Waterblast Safety manual (500647S-30) as required as required as required WJTA Vacuum Truck Safety manual (500657S-30) as required as required as required EFFECTIVE 09/25/2017 2/4 TT 0096

3 PROCEDURE CONTINUED: Available manuals Part No. Manual Notes Replacement Manual - full printed A-30 Replacement Manual on USB drive B-30 Standard Unit or Replacement Manual Complete printed manual. Complete manual on USB drive. Standard production unit manual. Printed sections include the operation, options and basic maintenance. Note: All orders require the unit serial number. See net page for content details. An etra USB drive is supplied for dealers with new units. Spanish is available for 2100 Series and Guzzler ACE/CL units. The following are also available: Vactor/Guzzler Safety Print (for a nominal charge) or free download, and on all USB drives. Included with all training manuals WJTA Waterblast Safety (Orange cover) Guzzler off-loading options WJTA Vacuum Truck Safety (Blue cover) Print only. Included with all units that have high pressure water systems S-30 for Spanish. Covers ACE, Classic and NX options Print only. Included with vacuum units S-30 for Spanish # -30 Chassis Manuals 88385# series, see system for all Additional manuals and supporting materials are available on the unit s USB drive. EFFECTIVE 09/25/2017 3/4 TT 0096

4 PROCEDURE CONTINUED: Pre-Delivery Inspection Total Dealer Satisfaction Survey Report Dealer Name Customer Name HAMPTON ROADS #1 OF 2 Model Serial No V Vactor Invoice No Name Title Phone Number End Customer Delivery Date At Vactor Manufacturing Inc., our goal is to provide TOTAL CUSTOMER SATISFACTION. A critical component in this process is the initial delivery of the product to you, our valued customer. Please rate us based on our initial performance on the criteria listed below. P-pass F-fail Fit and Finish P F NA Paint P F NA Additional touch up P F NA required Clean P F NA P-pass F-fail P F NA Leaks P F NA Filtration Hydraulic P F NA Everything tight P F NA Customer Support Pages include: Dealer Pre-Delivery form OEM Chassis/Customer Information - includes chassis and unit serial numbers when available. ESG Chassis Contact List - service contact information Problem Resolution Flow Chart Vactor/Guzzler Delivery Guide Certificate of Performance - for rodder pump if equipped Fluid levels P F NA Chassis P F NA Transfer case P F NA Auiliary engine P F NA Blower P F NA Adjustments P F NA Fan/au engine P F NA Blower P F NA Debris body P F NA Off-load option P F NA Options P F NA Satisfied >> Dissatisfied Manual/decals P F NA Manual arrived w/unit? Y / N 2 1 On time delivery N/A Other P F NA Equipped as ordered N/A System Operation Vacuum P F NA Water P F NA Boom P F NA Overall Fit and Finish N/A Systems Functions N/A Properly Hose reel P F NA Pre-Delivery Performance Prep Time Required for Delivery Overall Product Quality Compared to Other Manufacturers Notes N/A OEM CHASSIS OWNER S SERVICE INFORMATION N/A Important Customer information _ 1 N/A Vactor/Guzzler Model Vactor/Guzzler Serial Number 09-06V In Service date Warranty end date Etended warranty Yes No Chassis Make INTERNATIONAL Body Model X4 SBA Chassis VIN 1HTWYAHT2AJ Chassis Dealer, address, phone / 24 hr Vactor/Guzzler Dealer, address, phone / 24 hr Technician conducting PDI Service Manager Sales Person BELTWAY INTERNATIONAL DON MAHER Date Date Date Would you like a follow-up call? Yes / No Please attach any additional notes. Auiliary Engine Dealer, address, phone / 24 hr Once completed, please FAX to attention Quality Manager or to vactorquality@vactor.com Retain original copy in unit file. QSF-VM Vactor Delivery ESG Chassis CONTACT LIST Forms.pdf Rev Toll Free Contact Chassis Time numbers Freightliner Customer Service 24/ FTL-HELP CHASSIS BUILD - SPECIFICATION COMPONENTS Your new Chassis is equipped with the following Chassis options Service and interface Decal systems (Located(check On Left all Door that apply). Jamb) Follow the OEM Problem Resolution Flow Chart to epedite service for each of these functions. Sterling Customer Service 24/ STL-HELP Chassis Model Year 1981 SC8000 Service Decal (Left Door Jamb) ISM-385V Chassis Engine Model Sterling Chassis Corporation Chassis Engine Serial Number Sterling Acterra Service Decal (Left Door Jamb) 24/ STL-HELP ALLISON Chassis Transmission Make RDS Chassis Transmission Model Chassis Transmission Serial Number Sterling Acterra Fontaine Modification Decal (On Left Door) Cummins M-F - 7am-7pm est DIESELS Auiliary Engine/HP Pump Make Auiliary Engine/HP Pump Model Auiliary Engine/HP Pump Sr. Number Outside Of North America (Ask For Customer Assistance) Blower Model Cummins N-Power (CNG Engines) (Service Decal Located On Left Door) Blower Serial Number Options First Point of Contact: PTO installation ESG Dealer Transfer Case Nissan UD High Rail installation ESG Factory Transfer Case Serial Number Chassis Service Decal (Located On Right Door Window) interlock Remote throttle ESG Dealer 4 th gear lock up ESG Dealer Isuzu Auto neutral ESG Dealer PTO engagement M-F - 8:00am with mode - switch ESG Dealer Isuzu Care Team International solenoid 8:00pm controls Chassis Dealer Transfer case interlock ESG Dealer Park Brake interlock Vactor/Guzzler ESG Dealer In Warranty And Need Emergency Assistance GMC All Product Options First Point of Contact: Towing option / period Chassis Dealer 24/ mediumd Customer Service Assistance system CNG) Alternate fuel (e: Chassis Dealer Chassis Air Dryer Chassis Dealer Other Monroe Modifications Decal (Dual Steering) Decal Located On Left Door OEM Problem Resolution Flow Chart - International (Navistar) Environmental 24/ CHASSIS Solutions Group Customer Assistance Important Customer Information International Corporate Office International (Navistar) Cont. Environmental Solutions Fontaine Modification Decal (Dual Steering - Located On Left Group Product Problems - Door) Elgin / Vactor / Guzzler John Deere Customer Service Elgin Sweeper Contact local If ESG dealer is unable to Determine type or Vactor/ ESG Product resolve, contact appropriate of problem Guzzler Dealer ESG Service Department problem HAMPTON ROADS #1 OF 2 S/N: 09-06V Delivered: 80 G.P.M. at 2500 P.S.I. (at hose reel) as tested at Vactor Mfg. facility. Nozzle #: TEST STAND Hose (length dia.): 600' 1" Tested by: Virgel Sibert Date: 6/11/2009 9:08:51 AM Auiliary Engine Problem? Chassis Problem? ESG Product / OEM Chassis System Interface Prolem? Federal Signal OEM / Original Environmental Solutions Group Vactor/Guzzler Delivery Guide Customer HAMPTON ROADS Equipment #1 OF 2 Model # Unit S/N 09-06V Date Manufacturer Problems Odometer Hours Au Engine HR Each item listed below must be checked off as being completed or N/A in that line if the item is not on a particular unit. If problem is unresolved, GENERAL If VACUUM problem is still SYSTEM/AUX unresolved, contact Contact Local Contact engine manufacturer ENGINE DEBRIS BODY Review unit specifications the Auiliary appropriate engine ESG inspection Service engine dealer service assistance toll free and operation Proper raise and lowering Eplain the Operator, parts and service manual Eplanation Department number of fan system Proper decanting of ecess water Lubrication chart and lube points shown and eplained Fan inspection and cleaning Operation of pump off system Daily and weekly check points shown Clutch or fluid coupling inspection/servicing Screens and float balls inspected/cleaned General walk around describing component functions Vacuum relief valve operation Rear door seal inspected/cleaned Proper engagement and disengagement PTO, pump Transmission inspection and servicing Load level indicator servicing and/or blower If problem is unresolved, If problem is still unresolved, contact Contact Review local of chassis contact emission chassis systems manufacturer BLOWER OPTIONS the appropriate ESG Service chassis dealer service assistance toll free WATER SYSTEM Blower Department inspection and operation Operation and maintenance of special options number Proper oil level Water Tanks SAFETY PROCEDURES Proper drainage of water tanks FILTRATION Proper installation of safety props Y-strainer and gaskets, inspection/cleaning Final filter inspection/cleaning Awareness of all safety decals and instructions Hand gun system, connections If problem is and unresolved, operation Cyclone inspection/cleaning Cold weather recirculation operation If problem is still unresolved, contact Contact ESG contact Filter bag inspection/cleaning WARRANTY Continuous fill system the Baghouse appropriate inspection/cleaning ESG Service dealer local chassis dealer after ESG Location of S/N and eplanation Accumulator system Department Air purge system system interface isolation Warranty policy read and eplained BOOM SYSTEM Replacement parts vs. warranty parts ordering RODDER PUMP Inspection of suction hose and clamps Auiliary engine warranty and dealer Inspection of pipes and elbows Chassis warranty and dealer Check valves Pendant controls Proimity sensor and relay Manual controls PUBLICATIONS Draining and flushing the pump Telescopic boom operation and cleaning Operators manual HOSE REEL Lubrication points Parts manual Au engine manual Inspection of rodder hose HYDRAULIC SYSTEM Video/DVD Use of proper fittings and repair of rodder hose Operation of standard hydraulic system Safety manual Proper setup of nozzles, guide fin and leader hose Operation of multi-flow system Correct nozzle usage and differences Operation of variable flow system TRAINING Eplanation of pressure plus flow equals thrust Filters absolute vs. normal Training schedule provided and class terms Hose reel controls/gauges Reservoir level eplained Ball valve operation SO#: We have reviewed the installation and start up procedures for the above unit and understand the warranty, manuals, safety, operation and maintenance requirements for this unit. We further understand that safe operation of this unit requires regular inspection and maintenance and the use of safe operating practices. We understand that it is our obligation to provide adequate training to all maintenance and operating personnel, and to ensure that each end user is familiar with the instructions and manuals. Customer Signature Dealer Name Dealer Signature Return To: Fa: (815) Attn: Customer Service Coordinator vactorservice@vactor.com EFFECTIVE 09/25/2017 4/4 TT 0096

5 P-pass F-fail NOTICE Recommended Practices for the Use of Industrial Vacuum Equipment Vactor/Guzzler Manual This manual contains safety and operation only. The attached USB drive contains maintenance, troubleshooting and parts pages for your unit. The USB drive is unique to the serial number noted on it. WJTA, 906 Olive Street, Suite 1200, St. Louis, MO Phone: , fa: , web: Units with High Pressure Handgun Options Pre-Delivery Inspection Total Dealer Satisfaction Survey Report Dealer Name PETE'S EQUIPMENT REPAIR Customer Name NEW MEXICO DOT Model Serial No V Vactor Invoice No Name Title Phone Number End Customer Delivery Date At Vactor Manufacturing Inc., our goal is to provide TOTAL CUSTOMER SATISFACTION. A critical component in this process is the initial delivery of the product to you, our valued customer. Please rate us based on our initial performance on the criteria listed below. Fit and Finish P F NA Paint P F NA Additional touch up P F NA required Clean P F NA Leaks P F NA Everything tight P F NA Fluid levels P F NA Chassis P F NA Transfer case P F NA Auiliary engine P F NA Blower P F NA Adjustments P F NA Manual/decals P F NA Manual arrived w/unit? Y / N Other P F NA System Operation Vacuum P F NA Water P F NA Boom P F NA Hose reel P F NA Blower Manual Revision Release history 0. Updated general section - (AC ) 1. Rewritten to parallel the new fan manual. (AC ) 2. Updated biological safety warning. Updated rodder pump TS pages to match current production. (AC ) 3. Added new central grease system to options. (AC ) 4. Updates to the general section (model ID page), trash pump option and multi-flow for new Parker pump. (AC ) 5. Updated auto wind guide maintenance and service team directory. Added rodding tips in operations. (AC ) 6. Added rodder pump check valves, hose reel cross valve install and setting rear door locks to troubleshooting. Updated recommended grease in maintenance. (AC ) 7. Added 44594C relay page in troubleshooting. Updated hose reel control panel for E-stop. Added emissions page. Updated warranty. Added hydraulic symbols pages. Updated air shift troubleshooting pages. (AC ) 8. Updated warranty page. (AC ) 9. Added pages on tachometer. Updated page on rodder pump pro sensor. Updated air shift pages, contacts page and separator option. (AC ) 10. Updated service check list, Y-strainer, Accu-count and HXX handgun pages. Added catch basin option, driveline service and pressure washing pages. (AC ) 11. Updated General section (model numbers), symbols, tach sensor installation, hose reel bearing maintenance schedule, cyclone option, hydro option and added new boom troubleshooting section. (AC ) The USB drive can only be inserted one way. To avoid damaging your computer do not force the USB drive into the computer port. Vactor supplied International, Sterling/Freightliner chassis warranty forms and Vactor warranty form is located in the General Section. Fill out and send in before unit is put in service. CONTINUED ON INCLUDED USB DRIVE Continued on included USB Drive Refer to front of manual for details on USB drive contents and use. Follow recommended safety practices while performing all work. Refer to the Vactor/Guzzler Safety Manual for additional information. This manual is available at: Service Parts Pages Invoice Number: Serial Number: 09-03V Model: PD See USB drive (Printed pages optional)

6 There are two basic USB configurations. One focuses on sewer cleaning and the other on hydro-ecavating and industrial units. When you epand the _Manual supporting files you will see sub-folders with supporting files. Supporting files are updated routinely and subject to change. The unit parts pages will be here. The Vactor/Guzzler USB drive can be used on any computer. The drive contains Adobe Acrobat versions of the unit manuals, part pages, supporting information and video training. Manual supporting files folder normally contains all the various decal books, option manuals, various parts manuals and sales information.

7 USB Drive - Unit Parts Pages The parts pages Adobe Acrobat PDF file is arranged in the same order as when printed. A. Cover page with model and serial number of unit. B. Parts common to all models. C. Build ticket - included with units built after February D. Common parts across the model line. E. Parts specific to model variations as noted. F. Parts Inde - start of unique parts pages for the unit organized as shown. Note, older units may not be indeed. A B C D E F A B C D E F G H I J K L PARTS INDEX WATER SECTION HOSE REEL SECTION HYDRAULIC/PNEUMATIC SECTION ELECTRICAL SECTION P T O SECTION BOOM SECTION DEBRIS BODY SECTION REAR DOOR SECTION AUX ENGINE / BLOWER SECTION FAN & FAN DUCT / FINAL FILTER & FINAL FILTER DUCT SECTION WATER TANK SECTION OPTIONS SECTION Parts Inde