BUS INSPECTION GUIDELINES

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1 BUS INSPECTION GUIDELINES All rights reserved. Neither part of this material is produced or transferred in any form by any means, whether electronically or mechanically, including photocopy, recording, or any other form of repository of information and / or copying systems except with the written consent of PUSPAKOM Sdn Bhd 1

2 TABLE OF CONTENT NO ITEM PAGE NUMBER 1 INTRODUCTION 3 2 DOCUMENTATION 4 3 INSPECTION FEES 5 4 INSPECTION PROCEDURE 5 5 WEIGHING OF VEHICLE 5 6 MEASUREMENT OF VEHICLE IDENTIFICATION CHECK 10 8 ABOVE-CARRIAGE INSPECTION 11 i. Body Marking Outer (General) ii. Body Marking Outer (School Bus) iii. Body Marking Outer (Tour Bus) iv. Body Marking Outer (Worker Bus) 22 v. Body Marking Inner (General) vi. Body Work of Vehicle External & Internal UNDER-CARRIAGE INSPECTION TINTED GLASS INSPECTION PUBLIC SERVICE VEHICLE EQUIPMENT INSPECTION STANDARD 59 i. Smoke Emission Test (Diesel engine) 59 ii. Gas Analyser (Petrol engine) 59 iii. Headlight Test 59 iv. Side Slip Test 59 v. Suspension Test 59 vi. Brake Test WHISTLEBLOWER POLICY TERMS & CONDITION REFERENCE 61 2

3 INTRODUCTION PUSPAKOM is Malaysia s vehicle inspection specialist. Our inspections protect motorists, passengers, road users and increase road safety. Established in 1994, PUSPAKOM is a wholly-owned subsidiary of DRB-HICOM Bhd, a conglomerate that is listed on the Bursa Malaysia. We are the only vehicle inspection company appointed by the Malaysian government to undertake all mandatory inspections for commercial and public vehicles, as well as private vehicles for hire-purchase financing, ownership transfer and insurance purposes. PUSPAKOM has achieved sustained growth and diversification. We have developed an extensive nationwide network that ensures our inspection centre is never too far from you. Today, PUSPAKOM has 56 inspection centres servicing additional more than 25 inspection sites around the country, performing more than 3 million inspections annually. PUSPAKOM was awarded a 15-year concession by the government in 2009, and we are set on a path of continued expansion and improvements that will meet the needs of the country's rapidly increasing motoring population. We pride ourselves in inspecting vehicles to international standards and in giving support to Malaysia's transportation industry. 3

4 DOCUMENTATION Required Documents Vehicle s Registration Card (Original / Cerified Copy by RTD / Commissioner of Oath) / Vehicle Ownership Certificate-VOC (Original) / Vehicle Information from RTD (for registered vehicle) Initial Inspection Sales Letter from Authorised Dealer (Original) Certificate of Manufacture (COM) Vehicle Types Approval (VTA) Surat Tawaran Kelulusan SPAD / LPKP (STK-Original) Vehicle Technical Plan (Original) / Latest PG11A Weight Certificate Business Registration Form SSM (Copy) Letter of Approval Lampiran B (Bagi Penukaran Kegunaan Jenis Bas) UNECE R66 Verification Letter (New Builder) Routine Inspection Latest VR1 Report / Inspection Certificate (Disc) RTD Summon / Compound Receipt RTD / Approval Letter for Inspection Postponement Date (if the vehicle fails to attend inspection on the appointment date) Re-inspection Latest Inspection Report (VR1 / A16) PG1 (Failed brake test 3 times consecutively) Letter of Approval Special Inspection Document related to inspection purpose Letter of Approval Directive Authority Document related to inspection purpose 4

5 INSPECTION FEES Inspection Fees Initial RM RM Routine RM RM Re-Inspection RM GST 6% RM Special RM RM Directive Authority RM RM INSPECTION PROCEDURES WEIGHING OF VEHICLE Guideline Approval of Exceed Unladen Weight (BTM) Type of Vehicle Exceed Unladen Weight (BTM) Bas BTM + Weight of driver and passenger BDM Weight of driver and passenger as per plan or was measured as per below: Weight of driver and passenger Weight (kg) Weight of passenger except for Express Bus or Tour Bus 60.5 Weight of passenger for Express Bus or Tour Bus 68 Exceed Unladen Weight (BTM) must obtained RTD Approval 5

6 MEASUREMENT OF VEHICLE Item Picture Specification Overall Length mm Overall Width 2500 mm Overall Height Single Deck : 3900 mm Double Deck : 4200 mm High Deck : 4100 mm Wheelbase Refer Vehicle Technical Plan / Weight Certificate Front Overhang 60% wheelbase 6

7 Rear Overhang 60% wheelbase Ground Clearance 254 mm Guard Rail 229 mm from front wheel 152 mm from rear wheel Entrance Steps Height 254 mm X 432 mm Entrance Steps Width 229 mm Double Deck Steps Width Stepwell : 229 mm 7

8 Width of Entrance ans Exits 534 mm Width of Gangway to Emergency Door 305 mm (from height 762 mm) 356 mm (from height 762 mm) Width of Gangway 305 mm (from height 762 mm) 356 mm (from height 762 mm) Height of Gangway > 16 seats : 1727 mm 9-16 seats : 1524 mm < 9 seats : < 1524 mm Seat Width 381 mm / passenger 8

9 Seat Distance (Transverse Seat / Backrest Seat) 661 mm Seat Distance (Express Bus only) 762 mm Seat Distance (Facing Seat) 483 mm Step Well 229 mm Driver s Accomodation 991 mm 457 mm 9

10 Turning Circle Measurement turning in either direction in a circle Not exceeding diameter 66 feet Turning circle of over 66 feet but not exceeding 70 feet subject to RTD approval Right turning circle Left turning circle IDENTIFICATION CHECK Chassis Number Engine Number Must be clear, distinct, untampered and is the same number as printed on Vehicle s Registration Card / Vehicle Ownership Certificate 10

ABOVE-CARRIAGE INSPECTION Body Marking Outer (General) The name and address of the licensee, number of seats and BTM are written in contra-color with the background color to the vehicle on the left

11 ABOVE-CARRIAGE INSPECTION Body Marking Outer (General) The name and address of the licensee, number of seats and BTM are written in contra-color with the background color to the vehicle on the left and right sides of the vehicle, refer Figure 1 Figure 1 Height of letters and numbers i. Name, address and number ot seats : 25mm ii. BTM : 60mm Displayed speed limit sign at rear vehicle, refer Figure 2 and Figure 3 Advertisement in vehicles must obtained and complied terms and conditions from authorities (JPJ / SPAD / LPKP) Displayed Hotline SPAD sticker (Peninsular Malaysia) i. At rear right of vehicle, refer Figure 2, Figure 2a, Figure 3 and Figure 3a 11

12 ii. Body type: Bus Hotline SPAD sticker Speed Limit Sign Figure 2 Figure 2a 12

13 iii. Body type: Van Hotline SPAD / LPKP sticker Speed Limit Sign Figure 3 Figure 3a 13

14 Displayed Nombor Aduan LPKP sticker (Sabah dan Sarawak) i. At rear of vehicle ii. LPKP sticker at Sarawak, refer Figure 4 Figure 4 iii. LPKP sticker at Sabah, refer Figure 5 Figure 5 14

15 Displayed hotline of operator and licensee (Peninsular Malaysia) for Tour Bus and Express Bus only, refer Figure 6 i. At right of rear vehicle (outer), clear and not blocked ii. Specification a. Length : 60cm b. Height : 22cm c. Font type : Arial Black d. Font size : 95 e. Bockground color : White f. Font color : Black Figure 6 15

16 Reflector i. BDM 3500 kg and above ii. Reflector size for Jenis 1 (J1) complied MS 828:2011, refer Figure 7 iii. Must have SIRIM logo MS 828:2011, refer Figure 8 iv. Fitted at rear left and right, refer Figure 9 v. Can be fitted by rivet or screw Figure 7 Figure 8 16

the left and right sides of the bus Font measurement for Bas Sekolah, refer Figure

17 Figure 9 Body Marking Outer (School Bus) Amber color (except for higher learning institute bus) Displayed "BAS SEKOLAH" in black capital letter between two lines on the left and right sides of the bus Font measurement for Bas Sekolah, refer Figure 10 i. Bold line : 40mm ii. Letter height : 300mm iii. Distance between two lines : 460mm 17

Figure 10 Body type: Van - font sizes for BAS SEKOLAH is 50% from original size,

green should be painted on 1/3 of the outer of the bus on the left, right and

painted on the remaining side of the bus.

18 Figure 10 Body type: Van - font sizes for BAS SEKOLAH is 50% from original size, refer Figure 11: 230 mm 150 mm Figure 11 Body Marking Outer (Tour Bus) Conifer green should be painted on 1/3 of the outer of the bus on the left, right and back sides (measured from the base of the body bus) White color should be painted on the remaining side of the bus. The white part can be decorated with attractive and bright colors, which can include Malaysian images approved by SPAD / LPKP 18

19 Font measurement for Bas Persiaran, refer Figure 12 and Figure 12a i. Height : 205mm ii. Width : 40mm iii. Font type : Arial (Italic) iv. Font color : Black v. Position : Left and right sides of the bus vi. Distance from the back of the bus : 30cm vii. Distance from the bottom of the window along the left and right sides: 30cm 30 cm 30 cm Name, address and contact number, reference number of license and seating capacity Figure 12 19

and right sides of the bus which located at the back of the front tyre (in the

20 205 mm Figure 12a 40 mm Name, address and contact number of the licensee, reference number of license and seating capacity to be painted in black at left and right sides of the bus which located at the back of the front tyre (in the conifer green area) and the height of the letter is 25mm, refer Figure 13 Figure 13 20

21 BTM marking are white, background in black at rear of vehicle, refer Figure 14 Hotline SPAD sticker Hotline of Operator and Licensee BTM 11500KG BTM Marking Speed Limit Sign Figure 14 21

Body Marking Outer (Worker Bus) Datsun light blue color (exempted for approved buses to use corporate), refer Figure 15 Figure 15 Body Marking Inner (General) Displayed " DILARANG MEMBUANG SAMPAH

22 Body Marking Outer (Worker Bus) Datsun light blue color (exempted for approved buses to use corporate), refer Figure 15 Figure 15 Body Marking Inner (General) Displayed " DILARANG MEMBUANG SAMPAH KELUAR DARI KENDERAAN INI " on the inner bus at least two signs on left and right Displayed the number of passengers clearly in a convenient spot on the left and right inner bus Displayed SPAD Complaint (Peninsular Malaysia) Displayed Hotline SPAD sticker (Peninsular Malaysia) 22

23 Body Type: Bus i. In the inner bus at the baggage area on the left or right or behind the driver's accomodation, noticeable for passengers, refer Figure 16 and Figure 16a Hotline SPAD sticker Figure 16 Figure 16a 23

24 Body Type: Van i. In the inner van at the bottom of the front passenger window and at the bottom of the left and right rear passenger window, refer Figure 17, Figure 17a and Figure 17b Hotline SPAD sticker Figure 17 24

25 Pelekat Hotline SPAD Figure 17 a Figure 17b 25

26 To display hotline of operator and licensee (Peninsular Malaysia) for Tour Bus and Express Bus only i. At the right inner bus at front, middle and rear, refer Figure 18 Figure 18 Body Work of Vehicle External & Internal Registration Number The letters and figures are white, background in black Letter and figure sizes, refer Figure 19 and Figure 19a i. Height : 70mm ii. Width : 40mm iii. Thickness : 10mm iv. Space between letter and figure : 30mm v. Space between letters / figures : 10mm Displayed clearly, neatly, not broken and blocked 26

27 Figure 19 Figure 19a 27

good condition Can be opened and closed Driver's Partition Fitted neatly at behind driver seat or between the luggage and passenger

28 Bumper Fixed neatly, not loose, not broken, not rusted and not torn NGV Component Tank to be fitted neatly, not leakage and to be installed at RTD authorized workshop Aircond Functional with temperature 75ºF (24ºC) or less Ventilation Well function and is in good condition Can be opened and closed Driver's Partition Fitted neatly at behind driver seat or between the luggage and passenger areas Body Type: Bus - To be fitted behind the driver, no less than 990mm height measured from the floorboard, refer Figure 20 Figure 20 28

29 Guard rail to be fitted on the left of the driver not less than 460mm from the middle of the steering wheel, refer Figure 21 Figure 21 Roof Not broken, not rotten and no leakage Roof liner not broken, not tear and in good condition, refer Figure 22 Wiring to be fitted neatly 29

30 Figure 22 Stairway Fitted with non-slip material, refer Figure 23 The room between the stepwells should be closed Not broken, not rotten and not loose 30

31 Figure 23 Gangway No obstacles along the gangway, refer Figure 24 and Figure 24a Installed with non-slip material Not broken, not rotten and not loose 31

32 Figure 24 Figure 24a 32

Passenger's Communication Device Available to allow passengers at any level to signal the driver, refer Figure 25 Available at suitable places Bell /

33 Passenger's Communication Device Available to allow passengers at any level to signal the driver, refer Figure 25 Available at suitable places Bell / Ringer well function Figure 25 Driver Seat Good condition, clean and tidy, not torn or broken, refer Figure 26 Can be adjusted toward front and back 33

Figure 26 Passenger Seat Good condition, clean and tidy, refer Figure 27 Seats are not torn and broken Not broken, not bent and neatly fitted Footsteps are not broken, not bent and neatly fitted Seat

34 Figure 26 Passenger Seat Good condition, clean and tidy, refer Figure 27 Seats are not torn and broken Not broken, not bent and neatly fitted Footsteps are not broken, not bent and neatly fitted Seat backrest not damaged, not broken or not bent Reclining seat well function Armrest well function and must be fitted on the seats near to the vehicle door The seats must be neatly fitted and tied to the floorboard 34

outer, refer Figure 28 Can be opened from inside and exit easily Displayed direction and guidance door for

35 Seating capacity as per Vehicle Technical Plan Any modification must obtained RTD s approval (Bench Seat to Seat Bucket) Figure 27 Emergency Exit Displayed Pintu Kecemasan' or 'Emergency Exit' brightly inner and outer, refer Figure 28 Can be opened from inside and exit easily Displayed direction and guidance door for opening at inner and outer Can be closed neatly Door hinges and handle are not loose, not broken or not worn 35

36 No obstacle in front of emergency door Emergency door marking - white red strip, thick 4 inch 60 (TBD), exempted body type van, refer Figure 29 Can be opened from outside by driver with key Figure 28 36

37 Figure 29 37

38 Closet Clean, fully equipped and usable, refer Figure 30 Door well function Dashboard Clean, neat and not broken, refer Figure 31 Figure 30 38

39 Figure 31 Speedometer / Odometer Neat, clean, speed limit is clear and functional, refer Figure 32 39

40 Figure 32 Guard Rail Fitted neatly (for ground clearance 254mm where the distance between 2 tyres > 600mm) Not bent and can move only outward from the body of the vehicle, refer Figure 33 Bracket - not broken and not rusted 40

Guard Rail Figure 33 Tyres / Rim Tyres Thickness not less than 1.6mm from at least 70% of the tyres surface All tyres must meet predetermined standards and markings: i. MS for Malaysia Standard ii.

41 Guard Rail Figure 33 Tyres / Rim Tyres Thickness not less than 1.6mm from at least 70% of the tyres surface All tyres must meet predetermined standards and markings: i. MS for Malaysia Standard ii. E for UNECE iii. DOT for Standard FMVSS Tyres size, load capacity, speed rating according to appropriate and allowed specifications Tyres does not has: i. Bubbles with diameter more than 1 inch (25mm) ii. Bulge with diameter more than 1 inch (25mm) iii. Torn or split over 1 inch (25mm) iv. Tyres layer exposed until thread is seen Tyres on the same axle or on twin wheels must be same specification The side of the tyre is not in contact with other tyres on twin wheels except the flexible side radial tyres Tyres are positioned properly on the wheels and do not touched on any part of the vehicle The use of reteread tyre is permitted: i. It meets MS 224 standards ii. Snow tyre must complied MS224 standards iii. For all tyres 41

42 Usage of tyres with marking M+S, or MS M.S. or M & S is permitted Rim is not bent, not rusted and all nud / studs are fastened, tightened and not broken Glass No cracks exceeding 150mm (6 inches), not loose, not broken and need to be clear Light transmittance rating according to standard (Refer Tinted Glass Inspection standard page number 56) Any modification must obtain approval from RTD Lamp Functional and neatly installed Clear, not broken and not cracked White color (Front Lamp / Registration Number Lamp) Red color (Rear Lamp / Brake Lamp / Third Brake Lamp) No blinking except for signal lamp Blinking with amber color (singal lamp only) No modification from original specification (HID / STROBE Light etc.) Red Reflector Pass Light installed at left and right rear of vehicle and amber color Third Brake Lamp - for body type: van only, installed at middle rear Wiper Functional and is in good condition Body Work Body work, door, bonnet, roof and bumper are in good condition, body not sagging and in good condition Body color complied specification and SPAD directive No modification from original specification Warning Instrument - Horn Well function and single tone, siren are not allowed Safety Seat Belt Well function and good condition Applicable for vehicle < 8+1 seating capacity included driver Fitted according to Vehicle Technical Plan Door / Window Hinges/ Panel, Locking Mechanisms, Exit / Entrance Door i. Not loose, well function, not broken and can be opened and closed automatically Window Safety Railing (Sliding Window only), refer Figure 34 i. Fitted neatly and safety glass type ii. Height 39 inch from ground clearance (sliding window only) 42

43 Figure 34 Accelerator / Brake / Clutch Pedal Pedal pad in good condition, not torn and not broken, refer Figure 35 Free-play clutch pedal maximum 25mm and clutch pedal bush not worn 43

44 Clutch Pedal Brake Pedal Figure 35 Accelerator Pedal Steering Wheel / Handle Column shaft bush not worn, wheel bush not worn, not broken, free-play not exceeding more than 1/8 from diameter, refer Figure 36 44

Steering Column Figure 36 Advertisement Complied with the approval requirements by RTD / SPAD / LPKP Not placed on a vehicle windscreen and windows.

45 Steering Column Figure 36 Advertisement Complied with the approval requirements by RTD / SPAD / LPKP Not placed on a vehicle windscreen and windows. Complied with the permitted period of time Body Sagging The difference between left and right of body height less 40mm Mudflap Fitted neatly and not tear Height does not exceed 152mm from ground clearance Installed covers the entire width of the tyres Compressed Air Tank and Mounting Not leakage, fitted neatly and no modification 45

Fuel Tank Cover / Bracket Fitted neatly and not modified UNDER-CARRIAGE INSPECTION Axle Shaft Front and Rear Axle Shaft / Cover Bolts dan Nut, refer

46 Fuel Tank Cover / Bracket Fitted neatly and not modified UNDER-CARRIAGE INSPECTION Axle Shaft Front and Rear Axle Shaft / Cover Bolts dan Nut, refer Figure 37 i. Good condition ii. Not rusted, not bend, not broken, not loose and bush not worn iii. No modification without RTD approval Figure 37 46

47 Axle Rubber Stopper Axle Bracket / Equalizar / Stabilizer, refer Figure 38 i. Good condition and no modification ii. Not rusted, not bend, not broken Figure 38 Brake Oil Does not leak and oil reservoirs can closed properly Exhaust Brake Good condition and not leakage Ensure functional of indicator light Brake Hose / Pipe is good condition, not cracked, not dented and not leaking Cylinder Fitting is not broken and loose No modification without RTD approval 47

Not broken, not loose, not worn, not cracked, no modification, proper installation and

48 Steering Wheel / Handle, Idle Arm / Sector Shaft, Linkages / Box / Mounting refer Figure 39, Power Steering refer Figure 40, Column Brackets / Bush i. Not broken, not loose, not worn, not cracked, no modification, proper installation and in good condition ii. No welding and modification Steering Mounting Steering Linkages Steering Box Figure 39 48

49 Bracket / Bush Column Figure 40 49

50 Engine Mounting Not modified, not broken and loosen, refer Figure 41 Figure 41 50

51 No oil leakage, refer Figure 42 Figure 42 51

52 Propeller Shaft not modified and not bend, refer Figure 43 Figure 43 Gear Lever Knob / Dust Cover i. Well function, good condition and not loose ii. Dust cover not tear Chassis Chassis frame and cross member i. Good condition, not rusted, not rotten, not bend and not modified ii. Not broken or cracked more than 1/3 from chassis frame cross section Not rotten, no modification, not broken, no holes, not loose, fitted and arranged properly Floor Board 52

53 Suspension Mechanism Hanger dan Shackle Pins / Eyes / Bush Good condition, not cracked or broken, not midofied and bush is not worn, refer Figure 44 Figure 44 53

54 Shock Absorber Fitted properly, not leakage, not bend, not loose and not modified, refer Figure 45 Figure 45 54

55 Leaf Spring / Coil Spring / Air Bellow / Spring Clip Good condition, proper arrangement, not cracked, not broken and not modified, refer Figure 46 Figure 46 55

Center Bolt Good condition and not broken, refer Figure 47 Figure 47 TINTED GLASS INSPECTION Windscreen and driver glasses left and right (Registered before 1/11/2000) All passenger glasses

56 Center Bolt Good condition and not broken, refer Figure 47 Figure 47 TINTED GLASS INSPECTION Windscreen and driver glasses left and right (Registered before 1/11/2000) All passenger glasses (Registered before 1/11/2000) All window glasses (Registered at or after 1/11/2000) 1/5 or 20% at the uppermost part of windscreen exempted from the rules Exempted: i. On the panel side between driver and passenger ii. High Deck Vehicle: At the lower deck which does not designed for passenger 70% 50% 70% 56

PUBLIC SERVICE VEHICLE EQUIPMENT Fire extinguisher 2kg fire extinguisher (passenger 25) and 9kg fire extinguisher (passenger > 25) - CO2 or dry powder type ABC The content of the fire extinguisher is

57 PUBLIC SERVICE VEHICLE EQUIPMENT Fire extinguisher 2kg fire extinguisher (passenger 25) and 9kg fire extinguisher (passenger > 25) - CO2 or dry powder type ABC The content of the fire extinguisher is adequate based on pressure gaugeand weight indicators Cylinder is in good condition and no leakage Nozzle and handle is in good condition Waste container Shall be marked with the words "TONG SAMPAH" Shall be positioned as not to obstruct the gangway or passage-way of the vehicle, refer Figure 48 Figure 48 57

58 First Aid equipment (> 7 passengers) Safety Triangle (> 16 passengers) Shall at all times be maintained in good condition: i. 1x telescopic splint ii. 1x large sterilized dressing suitable for burns and wounds (not less than 76 x 76 mm) iii. 3x medium sterilized wound dressings (gauze and wool or lint and wool less than 51mm x 51mm) iv. 1x roll sterilized cotton wool (not less than ½ auns) v. 3x roller badages (76mm x 5480 mm) vi. 2x triangular bandages or 1x triangular bandage (not less than 51mm x 2743mm) vii. 1x roll of surgical strapping (not less than 2514mm x 2743mm or 13mm x 4572mm) viii. 2x pairs of Spencer Welss pressure forceps (rustless) ix. 1x pair rustless scissors x. 1x pair eye-pad xi. 1x box strong safety pins Good condition, an equilateral triangle and can be stood firmly in a vertical position, refer Figure 49 Dimension of an equilateral triangle is 16 x2 (405x51mm) Place it at a distance of not less than 46m from the rear of the vehicle Figure 49 58

59 INSPECTION STANDARD No Inspection Item Unit Passing Limit i. Smoke Emission Test (Diesel engine) % 50 ii. Gas Analyser (Petrol engine) Manufactured before 1/1/1997: Carbon Monoxide (CO) Manufactured on or after 1/1/1997: Carbon Monoxide (CO) Manufactured before 1/1/1997: Hidrocarbon (HC) Manufactured on or after 1/1/1997: Hidrocarbon (HC) % ppm (part per mill.) iii. Headlight Test cm/10m -35 to -5 iv. Side Slip Test m/km -5 x +5 iv vi Suspension Test (Applicable for vehicle BDM 2500 kg) Brake Test Type of vehicle % 25 Overall Brake Efficiency (%) Brake Imbalance (%) Manufactured on or after 2010 Manufactured before < 2010 Front Passenger ( 8 PTP) Passenger (> 8 PTP) Note: Passing limit for parking brake 15%. Applicable for vehicle BDM < 6000kg Rear

60 WHISTLEBLOWER POLICY If you suspect, or are you aware of any misconduct happening at PUSPAKOM, kindly inform us via , call or letter to below personnel: Chief Executive Officer Mohammed Shukor Ismail HP Number : shukor.ismail@puspakom.com.my Chief Financial Officer Alan Taslim Alias HP Number : alantaslim.alias@puspakom.com.my Head of Investigation, Surveillance & Security Department Umaparan Subramaniam HP Number : umaparan.subramaniam@puspakom.com.my whistleblower@puspakom.com.my Telephone Number : TERMS & CONDITIONS This guidebook is for general reference only This guidebook is subject to amendments and directives issued by the authorities from time to time. While every effort has been made to ensure the accuracy of the content of this guidebook. Any questions may refer to the Communications & Customer Service Department, PUSPAKOM Sdn Bhd Date of Issue: 1 February

61 REFERENCE 1.0 Road Transport Act 1987 (Act 333) 2.0 Road Transport Rules 3.0 Commercial Vehicles Licensing Board Act 1987 (Act 334) 4.0 Environmental Quality Act 1974 (Act 127) 5.0 Tourism Vehicles Licensing Act 1999 (Act 594) 6.0 Land Public Transport Act 2010 (Act 715) 7.0 Authorities Directives (JPJ, JAS, SPAD, LPKP) 8.0 Operational Directives PUSPAKOM 9.0 Standard Operating Procedures PUSPAKOM 61

AMBULANCE INSPECTION GUIDELINES

AMBULANCE INSPECTION GUIDELINES All rights reserved. Neither part of this material is produced or transferred in any form by any means, whether electronically or mechanically, including photocopy, recording,