Pickup and chassis cab

Transcription

1 T he Spr inter Pickup and chassis cab

2 Contents Sprinter pickup and chassis 4 Pickup with standard cab 6 Pickup with crewcab 8 Chassis/Industry expertise/ Body and conversion solutions 10 Interior 12 Comfort and functionality 12 Technology 14 Engines and running gear 14 BlueEFFICIENCY 16 All-wheel drive 18 Safety 20 Equipment 22 Standard and special equipment 22 Genuine accessories 27 Paintwork 29 Technical data 30 Engine data and model range 30 Fuel consumption and CO 2 emissions 34 Weights 36 Dimensions 40 Glossary 44 Services 46 Test drive 50

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5 The new Sprinter. Every inch the consummate professional No one knows more about your job than you do which is why we offer you a whole range of choices where the Sprinter pickup is concerned. With three wheelbases, two cab variants and eight different platform variants, it is the ideal vehicle for virtually any transport task. Several engines, designed to meet a variety of needs, and the broad range of special equipment make for a whole variety of configuration options. The Sprinter combines its many practical talents with im - p ressive performance in the important disciplines economy and sustainability. The state-of-the-art CDI engines and the optional BlueEFFICIENCY package guarantee a sign ificant fuel consumption reduction and lower CO 2 emissions. Look forward to a professional partner: your Mercedes-Benz Sprinter. Sprinter pickup and chassis 5

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7 All you need to make the job easier The Sprinter pickup is extremely versatile, making it just the ticket for the many different tasks you have to perform each day. Its comfortable interior, including plenty of room to move for up to 3 people in the standard cab, and cargo areas from 5.8 to 9.1 m 2, make the job so much easier. Not least because the Sprinter s cargo area can take two Europallets or even two industrial pallets side by side. Payloads of up to 2740 kg allow optimum use of the various pickup bodies. The Sprinter s robust cargo area provides plenty of space for accommodating materials and tools. The side boards and tailboard can be folded to afford access to the pickup from three sides. And the fact that the side boards can be folded down fully, coupled with the low loading sill, makes loading the vehicle much easier. 3 wheelbase lengths, 4 platform lengths 4 standard weight variants: 3.0 t, 3.5 t, 4.6 t and 5.0 t Payload from 995 to 2740 kg Platform length of 2.85 to 4.30 m with standard cab Platform widths of 2.03 and 2.13 m allow 2 Europallets or even 2 industrial pallets to be loaded side by side Cargo area of 5.8 to 9.1 m 2 with standard cab Pickup body featuring aluminium side boards and tailboards with full corrosion protection Side board/tailboard height 400 mm Sides of platform wood floor reinforced with metal rails Robust, hardwearing, non-slip floor with textured surface Load-securing rings as standard; tensioning straps available as an option Folding step on the inside of the platform tailboard Easy handling and tremendous ease of loading Fast and easy loading and unloading thanks to low loading height and practical equipment Sprinter Pickup with standard cab 7

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9 Seven in one go: the crewcab If teamwork is called for, the ideal solution is the Sprinter with crewcab: with space for up to 7, including the driver, and a payload of up to 2610 kg, it offers a high degree of practicality, flexibility and cost-effectiveness. And the best of it all: as four doors and central locking are standard features, there s plenty of comfort on board too. With its generous 4-person rear bench seat and the optional twin co-driver s seat, the Sprinter with crewcab is ideal for transporting the combination of materials and manpower required in many sectors making it perfect for municipal workers, landscape gardening firms and the building materials industry. Room for up to 7 people al twin co-driver s seat with stowage compartment under seat cushion and integral folding table in backrest Folding 4-person bench seat with stowage compartment Four doors as standard for easier access and exit Central locking as standard 4 platform lengths from 2.12 to 3.60 m Cargo area from 4.3 to 7.6 m 2 Payload from 890 to 2610 kg The optional twin co-driver s seat creates a spacious cab for up to 7 people Generous stowage compartment under 4-person rear bench seat Standard on all seats: three-point seat belts and 2-way head restraints Sprinter Pickup with crewcab 9

10 Something to build on: the Sprinter chassis

11 The Sprinter chassis serves as a basis for all manner of body types 1. The Sprinter can be equipped with a fuel-saving, aerodynamic integral box body, used as a refrigerated or deep-freeze vehicle, or converted into a three-way tipper, to name but a few examples Individuality as a principle. An important part of any professional partnership is recognising your partner s needs. This is why we at Mercedes-Benz look very closely at the wishes and requirements of our customers. One of the key requirements is the ability to adapt a vehicle to a highly individual application profile. Right from the start, Mercedes-Benz vans are developed with this aspect firmly in mind. To give you the vehicle body you want, we can offer you the Sprinter chassis with either a standard frame or a low frame 1. Three wheelbase lengths and a payload of up to 3060 kg in each case provide a solid basis for an extremely wide range of industries and requirements. Robust frame with high load-bearing capacity Crewcab available as an option al super-single tyres (4.6-t GVW variant) to free up more space between the wheels for fitting specialpurpose bodies Pre-installation for a three-way tipper available as an option Low-frame chassis 1 with the top edge of the frame lowered by 205 mm for even the most ambitious of body concepts, with air suspension as an option; 3 wheelbases (3600/ 3850/4100 mm) suited to typical body dimensions Especially for you: custom-designed bodies 1 from qualified partners. Mercedes-Benz cooperates closely with proven partner companies, meaning that even the most unusual of body and conversion requirements can be met at the highest level. Your Mercedes-Benz van dealer will be glad to help you find just the body type you need. All the industry specialists you need in one place: Mercedes-Benz VanSolution 1. If you re looking for a fully finished, custom-designed van straight from the factory, and from a one-stop shop, you need Mercedes-Benz VanSolution: our close system partnerships with selected bodybuilders enable you to order exactly the van you need, including the desired body or conversion solution, by going through a single advisor at your Mercedes-Benz dealership, saving you time and hassle. Choose from the following solutions 1 : The Sprinter with refrigerated or deep-freeze box body The Sprinter with dry-freight body or integral box body The Sprinter as a three-way tipper Our services range from checking the technical aspects of the body to servicing, repairs and warranty work on the industry-specific vehicle. Not to mention provision of a replacement vehicle should one be needed. For further information, please visit Variety is our business: VanPartner by Mercedes-Benz. Furthermore, our VanPartner by Mercedes-Benz programme at is designed to find the ideal bodybuilder for your needs. All VanPartners are checked beforehand by Daimler AG to ensure that they meet the high standards of Mercedes-Benz. It s easy to find a customdesigned body using our search screen, which lets you select the body or conversion product you want based on various criteria. 1 The vehicles and chassis shown here are examples of body and conversion solutions. Some of them are available ex factory or only directly from the bodybuilder. The body and conversion solutions available vary from country to country Sprinter Chassis/Industry expertise/body and conversion solutions 11

12 Give yourself a comfortable lead

13 The conditions under which you have to operate your vehicle are tough and unforgiving and they re not getting any easier. At least the Sprinter can help. It sets standards by providing outstanding driving and operating comfort, plenty of space and even more intelligent ideas. The interior scales new heights in terms of design, material selection and ergonomic quality. Then there is the wide range of practical and innovative equipment from which you can choose the elements you need. After all, you re in the driving seat. A generous amount of space for all occupants Numerous stowage facilities offer plenty of handy storage space (e.g. compartment above the windscreen as standard) Several cup holders and 2 bottle holders (1.5-litre bottles) Ergonomically shaped seats with optimised seat design Driver s seat with wide adjustment range al twin co-driver s seat with stowage compartment under seat cushion and integral folding table in backrest Low interior noise level Steering wheel adjustable for height and reach available as an option Multifunction steering wheel with trip computer available as an option Power windows for driver and co-driver Cruise control with activatable SPEEDTRONIC speed limiter available as an option Powerful heating and ventilation system Latest-generation radios (special equipment) offering the right solution for every need Bluetooth hands-free system and universal interface for mobile devices e.g. mobile navigation systems, smartphones and MP3 players available as an option Central locking with radio remote control as standard Man-made-leather upholstery. The optional black man-made-leather upholstery is particularly easy to care for. The breathable Lima fabric cover in black is provided as standard (large image on left) The handy gearshift integrated on the dashboard allows easy through-cab access al twin co-driver s seat with folding table and stowage compartment Interior Comfort and functionality 13

14 OM cylinder CDI diesel engine

15 The Sprinter is impressive on the road. And on the balance sheet, too Econom ica l en g i nes High quality standards and solid resale values contribute to the overall cost-effectiveness of the Sprinter, as do its highly sophisticated engines. When equipped with the ad - v anced OM cylinder CDI diesel engine, available with a choice of three power outputs, or the supremely confident OM 642 V6 CDI diesel engine, the Sprinter sets standards in terms of economic efficiency and futurecompatibility. If the van is registered as a commercial vehicle, all four CDI diesel engines meet the requirements of the Euro V emission standard and consume far less fuel than the previous engines with a corresponding reduction in exhaust gas emissions. In addition to this, the CDI diesel engines can also be made to comply with the EEV (Enhanced Environmentally Friendly Vehicle) standard currently Europeʼs most stringent emission standard if requested by the customer. These vehicles ensure extremely low emissions of particulate matter, for example. As well as displaying these attributes, the Sprinterʼs engines are also impressively quiet thanks to effective noise insulation which ensures a pleasant sound level in the interior. Fuel-saving transmission. The innovative ECO Gear 6-speed manual transmission is the ideal partner for the Sprinterʼs diesel engines. Thanks to a wider gear ratio spread, a wider overall gear ratio and the reduction in the engine speed level, it reduces combined fuel consumption substantially compared with the earlier Euro IV CDI diesel engines by up to 1.3 l/100 km in the case of the 4-cylinder engine and by as much as 1.5 l/100 km in the case of the 6-cylinder engine. Economical 4-cylinder CDI diesel engine with a choice of 3 power outputs, two-stage turbocharger for the variants developing 95 kw and 120 kw; V6 CDI diesel engine developing 140 kw also suitable for heavier-duty applications CDI diesel engines with diesel particulate filter as standard Economical 4-cylinder petrol engine developing 115 kw and a dynamic V6 petrol engine delivering 190 kw Consumption-reducing ECO Gear 6-speed manual transmission for the CDI diesel engines 6-speed manual transmission for the 4-cylinder petrol engine as standard, 5-speed automatic transmission standard with V6 petrol engine (available as an option for the other variants with a 4-cylinder petrol engine) New consumption-optimised 7G-TRONIC 7-speed automatic transmission 1 optionally available for the CDI engines Start-off Assist as standard for vehicles with automatic transmission, optional for vehicles with manual transmission Diverse variants with gas drive systems: Sprinter NGT (Natural Gas Technology) either with monovalent natural gas drive or with bivalent natural gas/petrol drive; Sprinter LGT (Liquefied Gas Technology) with bivalent liquefied gas and petrol drive systems The optional ASSYST service computer allows flexible, application-oriented oil change intervals and therefore helps to reduce maintenance costs 1 Expected to be available from 1 st quarter Until replacement the 5-speed automatic transmission will be fitted Technology Engines and running gear 15

16 BlueEFFICIENCY Fa st for wa r d to v iable ef f icienc y From 7.0 litres per 100 km. The Sprinter with Blue - EFFICIENCY package 1, 2, 3. Our goal is to ensure your mobility in as economical and sustainable a manner as possible for the future. Under the term BlueEFFICIENCY we group all the innovations that help make this goal possible: intelligently combined measures aimed at reducing fuel consumption and CO 2 emissions. And the Sprinter with the BlueEFFICIENCY package 1, 2, 3 proves how well this works. Particularly in urban distribution driving, interaction between the ECO start-stop function 4, its frugal diesel engine and other components, enables fuel consumption and emissions reductions of up to 0.5 l/100 km (OM 651) or 0.3 l/100 km (OM 642) compared with the CDI diesel engines without efficiency package. The thriftiest Sprinter variant 5 impresses with a fuel consumption of just 7.0 litres per 100 km. The efficiency package is available for all variants of the Sprinter pickup chassis with a CDI diesel engine. Innovative Natural Gas and Liquefied Gas Technologies. With the Sprinter LGT 6 (Liquefied Gas Technology) Mercedes-Benz expands its range of BlueEFFICIENCY technologies by incorporating the particularly economicallyefficient liquefied gas drive system. The bivalent drive system (it is possible to choose between petrol and liquefied gas operation) impresses with its relatively low fuel costs, significantly reduced pollutant emissions and a range of around 450 km when operating on liquefied gas. The range can be increased without any problem by simply switching to operation with petrol in a manner similar to that of the tried and tested Sprinter NGT (Natural Gas Technology) with bivalent natural gas and petrol drive. In the monovalent variant, which is certified according to emission standard EEV, the Sprinter NGT acts as a pure natural gas vehicle. The petrol in the tank of reduced size (less than 15 l) is only used to start off and as an emergency reserve. Components of the BlueEFFICIENCY package 1, 2, 3 for Sprinter pickups and chassis OM 651 diesel engine (Euro V) or OM 642 diesel engine (Euro V) ECO start/stop function4 ECO power-steering pump Electrically controlled fuel pump Shift point recommendation Rolling resistance optimised tyres 7 Alternator management Battery management In-engine measures 1 Not in conjunction with petrol engine 2 The efficiency package with automatic transmission and 4x2 drive will not be available until the introduction of the new 7G-TRONIC 7-speed automatic transmission (expected to be available from first quarter of 2012) 3 Shift point recommendation, battery management and in-engine measures are standard, all other components are special equipment 4 Not in conjunction with automatic transmission 5 In conjunction with standard manual transmission and an optional rear-axle ratio of Not in conjunction with low-frame chassis 7 If available for the respective model, otherwise standard tyres 16 Technology BlueEFFICIENCY

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19 Four good reasons for driving your business forwards The Sprinter with all-wheel drive 1 If you also need to go off-road with your Sprinter or are often faced with tough operating conditions, we recommend the optionally available engageable all-wheel drive system 1. It truly excels under poor road and weather conditions with its combination of increased traction, enhanced directional stability and road holding, and latest-generation ESP. The engageable all-wheel drive 1 transfers the engine power to all four wheels simultaneously, splitting it 35 : 65 between the front and rear axles. And an optional gear reduction is available to extend the range of application possibilities on difficult terrain and further improve starting performance. One of the outstanding features of the Sprinter s all-wheel drive system 1 is the absence of mechanical differential locks. In their place is the much lighter 4ETS Electronic Traction System, which, being fully automatic relieves the strain on the driver. It engages when one or more wheels start to spin, braking the spinning wheels individually and increasing the drive torque at the wheels which still offer sufficient grip. 1 Available for selected variants. For availability by model, please see the tables on pages 3033 The all-wheel drive operates even more effectively because the Electronic Traction System 4ETS is integrated in the Sprinter s standard-fit ESP Technology All-wheel drive 19

20 Your safety is a precious commodity

21 The figure on page 21 (left) shows various airbags at their maximum deployment for illustrative purposes only There s no such thing as too much safety. That s why we ve made every effort to ensure that the Sprinter offers the driver, co-drivers, passengers and other road users the highest possible degree of protection. A prime example of this is the ADAPTIVE ESP Electronic Stability Program which, for the first time, takes account of the vehicle load one of the key influencing factors. As the vehicle load can vary during the course of a trip, sensors determine the current level, thus enabling ADAPTIVE ESP to perform its precisely measured, stabilising interventions. In order to increase handling safety when towing a trailer, we have now extended the range of ADAPTIVE ESP functions for the Sprinter to include ESP Trailer Stability Assist. If the trailer starts to fishtail, the new system counteracts these movements, helping the driver stabilise the vehicle/ trailer combination. ESP Trailer Stability Assist is acti - vated automatically if a trailer coupling is fitted ex factory. It can also be activated subsequently by your Mercedes- Benz dealer if a trailer coupling is retrofitted. ADAPTIVE ESP Electronic Stability Programme in conjunction with anti-lock brake system (ABS), acceleration skid control (ASR), Electronic Brake Force Distribution (EBD), Brake Assist (BAS) and ESP trailer stabilisation Very good crash characteristics Front airbag for the driver as standard al front airbag for the co-driver, both for the single seat and the twin seat, as well as windowbags and thorax bags for the driver and co-driver Three-point seat belts on all seats; with belt tensioners and belt force limiters for driver s and single co-driver s seat; seat belt warning for the driverʼs seat standard Head restraints with 2-way adjustment standard on all seats; 4-way adjustment optionally available Hydraulic braking system Adaptive brake lights as standard Both exterior mirrors have integrated additional wide-angle mirrors al bi-xenon headlamps with Add-Light System and cornering light function Rain sensor with Headlamp Assist as an option Bulb failure indicator Load-securing rings with increased load rating; tensioning straps available as an option Central locking with radio remote control and enhanced protection from theft; anti-theft alarm system with interior monitoring and tow-away protection available as an option al tyre pressure monitoring system (not available with twin tyres) ally: pre-installation for rearview camera (for box bodies only) Safety 21

22 Make your life a little easier The Sprinter offers a wide range of standard and special equipment features to help make life on the road a whole lot safer and more pleasant. Why not start compiling your wish list right away? Armrests for driver and co-driver. The angleadjustable armrests enhance comfort and relaxation, particularly on long journeys Comfort seats. Take a seat: comfort seats with adjustable seat cushion angle and other adjustment options plus manual lumbar support Steering wheel adjustable for height and reach. The wide adjustment range ensures that drivers of different sizes quickly find a seating position to suit them Standard equipment Special equipment

23 Front airbag 1 for driver. When combined with a fastened seat belt, the front airbag for the driver increases the level of occupant protection in the event of a severe frontal collision Front airbag 1 for co-driver. A front airbag for the co-driver (including for the twin co-driver s seat) Lockable glove compartment. The lockable and Two-way loudspeakers at front. Two lower Audio 20 radio. Radio with dual tuner, CD player with MP3 capability, Bluetooth interface 2 with hands-free function, telephone keypad is available as an optional extra 1 The picture shows simulated front airbag activation (maximum deployment) for illustrative purposes only illuminated glove compartment provides plenty of space for the safe stowage of documents and personal items mid-range speakers, two tweeters and a separate centre speaker ensure outstanding sound quality in the cab 2 Our telephony and multimedia web special gives you detailed information and useful instructions regarding the Bluetooth compatibility of your devices: connectivity Generous stowage facilities. The spacious Hinged lid for stowage compartment. COMAND APS control and display system. High- Audio 50 APS radio/navigation system. DVD compartments in the interior panelling on the driver The stowage compartment with hinged lid allows performance multimedia system with fast hard- navigation with arrow-type display for digitised and co-driver door provide plenty of space for items such as a laptops, personal articles or disc navigation for the digitised areas of Europe. areas of Europe cm TFT colour display, Traffic a 1.5-litre bottle. These generous compartments are freight papers to be stowed safely out of sight. Once 16.5-cm TFT colour display, high-resolution map Message Channel (TMC), three radio tuners, DVD complemented by several other stowage facilities opened, the hinged lid is held in its end position, display, Traffic Message Channel (TMC), DVD video/ player with MP3 capability, Bluetooth interface 2 in the cockpit, including several cup holders and making it easier to use audio, 4 GB memory for MP3 files, Bluetooth with hands-free function, telephone keypad a practical compartment above the windscreen interface 2 with hands-free function 2 Our telephony and multimedia web special gives you detailed information and useful instructions regarding the Bluetooth compatibility of your devices: connectivity 2 Our telephony and multimedia web special gives you detailed information and useful instructions regarding the Bluetooth compatibility of your devices: connectivity Equipment Standard and special equipment 23

24 ASSYST service computer. The optional ASSYST service computer allows flexible, application-dependent oil change intervals of up to 50,000 km in the case of the diesel models (petrol models: 40,000 km) or every two years at the latest. With the ASSYST service computer on board, maintenance intervals are up to 100,000 km (diesel models) or 80,000 km (petrol models), depending on application Hot-water auxiliary heater with timer. This system can be used both as a programmable auxiliary heater and as a heater booster, for example for faster de-icing of windows and for pre-heating the interior. Also optionally available with radio remote control Stowage space beneath the rear bench seat (crewcab). There is a spacious stowage compartment beneath the 4-person rear bench seat in the crewcab ideal for storing long, bulky objects Crewcab with four entrance doors. Ensures easy entry and exit FleetBoard product range. Vehicle computer TiiRec creates the conditions for the use of the innovative Vehicle management and Time management telematics services (further information on page 45 and at As a retrofit for the application Logistics management, the handheld DispoPilot.mobile and the DispoPilot.guide are available from your Mercedes-Benz dealer or directly from FleetBoard Crewcab (interior appointments). Offers plenty of space, safety and comfort for up to 7 people, including the driver. With 4-person rear bench seat as standard, twin co-driver s seat as an option, three-point seat belts and 2-way head restraints on all seats Interior trim. The roof is lined in fibre matting. The rear doors of the crewcab feature vent windows as standard Ladder rack behind the cab or at the end of the platform. Can be used to secure long objects in place, making additional use of the platform area. If the ladder rack is mounted behind the cab, it also helps protect the cab from damage Standard equipment Special equipment 24 Equipment Standard and special equipment

25 Aerial for GSM, GPS and UMTS network. The aerial, with a screw-in rod, allows reception of radio, telephone and navigation signals. Also suitable for retrofitted navigation and telematics systems Super-single tyres. The super-single tyres, available for the Sprinter chassis with a perm. GVW of 4.6 t in place of twin tyres, create more space for special-purpose bodies between the wheels Front or rear mud flaps. Help keep the vehicle clean and improve visibility for vehicles following behind Free-moving side-board and tailboard locks. The corrosion-free locks make it easier to fold down the side boards and tailboard Side underride guard. The sturdy tubular steel frame protects vehicle components and reduces the risk, for example, in a lateral collision (standard on vehicles with perm. GVW > 3.5 t, optional on vehicles with perm. GVW 3.5 t) Full wheel covers. As well as looking good, the full wheel covers made from resistant plastic also protect the valves Bi-xenon headlamps with Add-Light system and cornering light function. Better illumination of the area directly to the side of the vehicle enhances safety, especially on tight bends, at junctions and when manoeuvring Metal step. Attached to the inner wall of the tailboard, the step makes it easier to access the platform Equipment Standard and special equipment 25

26 Further standard and special equipment Interior Cab with floor insulating mat and non-slip rubber lining Rack-and-pinion power steering ADAPTIVE ESP (Electronic Stability Program) in conjunction with ABS, Folding handbrake lever Radio and communication systems: ASR, EBD, BAS, Acceleration Skid Control (ASR), Electronic brake Indicator lights for turn signal indicators, main beam, charging current, oil level, coolant level, brake fluid and brake pads etc. Instrument cluster with clock and outside temperature display, etc. Exterior Sound 5 radio Audio 20 radio Audio 20 radio with CD changer Audio 50 radio/navigation system Audio 50 radio/navigation system with DVD changer COMAND APS control and display system force distribution (EBD), Brake Assist (BAS) and ESP Trailer Stability Assist (only in conj. w/trailer coupling or pre-installation for one) Air suspension for low-frame chassis Anti-theft alarm system with interior monitoring and tow-away protection (with or without battery-powered horn) Main tank, 100 litres (not with 3250-mm wheelbase vehicle/compact) COMAND APS+ control and display system with DVD changer Bulb failure indicator Platform with aluminium side boards and tailboard Reading light for co-driver Front fog lamps (halogen) Stowage compartments under platform Start-off assist (for manual models) Headlamp cleaning system Trailer coupling (ball neck coupling or bolted coupling) Suspension seats for driver/co-driver Headlamp range adjustment Trailer socket, 13-pin TEMPMATIC temperature-controlled air conditioning Heated windscreen Yellow rotating beacon Tinted windows Independent front suspension Rain sensor with Headlamp Assist Comfort Technology Reinforced shock absorbers Central locking with radio remote control 5-speed automatic transmission (standard for V6 petrol model) Stabiliser on front axle (optional for 3.0 t models) Electrically adjustable and heated exterior mirrors incl. 7G-TRONIC 7-speed automatic transmission 1 (only in conj. with Thorax bags for driver and co-driver heated additional wide-angle mirror CDI diesel engine) Three-point seat belts for all seats, belt tensioners for driver and co-driver Entry/exit lights for driver and co-driver All-wheel drive Towing capacity 3.5 t 3 Heated seats for driver/co-driver BlueEFFICIENCY package 2, consisting of CDI diesel engine and Tyre size 235/65 R 16 C (for 3.5 t) Hinged doors with wide opening angle and wide steps model-specific consumption and emission-reducing components (see p. 16) Windowbags for driver and co-driver Hot-air auxiliary heating (fuel-fired independent heater for crewcab) Cruise control Multi-adjustable driverʼs seat for a relaxed seating position Different rear-axle ratios Standard equipment Special equipment Power windows for driver and co-driver Pre-installation for radio Tachograph 1 Expected to be available from 1 st quarter Until replacement the 5-speed automatic transmission will be fitted 2 Not in conjunction with petrol engine Pre-installation for rearview camera (box bodies only) Safety/chassis 3 Only available for vehicles with a permissible GVW of 3.5 t Precisely controllable heating and ventilation system with four-level blower 2-way head restraints on all seats and two additional fresh-air vents 4-way head restraints 26 Equipment Standard and special equipment

27 Genuine accessories 1 Mercedes-Benz accessories allow you to further individualise your Sprinter to fulfil your exact needs. Genuine Mercedes-Benz accessories 1 are optimised to suit your vehicle, and they meet stringent requirements in terms of quality and safety. Further information and details of the entire product range can be found in our accessories brochures. Seat covers. For every eventuality: the robust seat Rubber floor mats. Uniquely conceived: the floor Mobile phone cradles. Cradles are available for Stowage box in twin co-driver s seat. The spacious covers are oil- and dirt-repellent and, thanks to mats made from robust, dirt-repellent natural rubber common makes of mobile phone 2 as the link between stowage box, made from shockproof plastic, is easy fastening, can be used either for temporary fit the geometric dimensions of the vehicle perfectly. your mobile phone and the mobile phone console. designed to help keep the interior tidy. It can be protection (e.g. in the workshop) or continuously Zips are used to link adjoining mat sections seam- Optimum voice quality and user-friendly operation used to house the supplied partition and store (e.g. when working on construction sites) lessly so that they cover a wide area of the floor. are ensured at all times. Can be fitted without any files. The stowage box protects the inside of the seat This design prevents the mats from slipping, while need to visit a workshop base frame against damage and ensures that ensuring that they are easy to remove and clean smaller items cannot get lost. It is mounted by simply inserting it. The custom-fit geometry means that the box fixes itself in place 1 The figures may show genuine accessories that are not available in all countries 2 The mobile telephone shown is not supplied Equipment Genuine accessories 27

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29 Paintwork arctic white pebble grey hibiscus red velvet red aqua green steel blue atlantis blue brilliant silver metallic 1 graphite grey metallic 1 amber red metallic 1 jasper blue metallic 1 carbon black metallic 1 The standard and metallic paint finishes 1 shown here are just a few of the options available for your Sprinter. More than 100 other optional colours are available for special paint finishes Custom paintwork, e.g. in your company colours, is also available as an option 1 Metallic paint finishes are optional extras Equipment Paintwork 29

30 Engine data and model range Pickup/chassis with standard cab Pickup/chassis with crewcab Permissible GVW [t] 3.0 t 3.5 t 4.6 t 5.0 t 3.0 t 3.5 t 4.6 t 5.0 t Wheelbase R1 R2 R1 R2 R3 R2 R3 R2 R3 R1 R2 R1 R2 R3 R2 R3 R2 R3 Models with 4x2 drive 210 CDI/310 CDI/510 CDI 70 kw (95 hp), diesel engine OM 651 DE22LA 213 CDI/313 CDI/413 CDI/513 CDI 95 kw (129 hp), diesel engine OM 651 DE22LA 216 CDI/316 CDI/416 CDI/516 CDI 120 kw (163 hp), diesel engine OM 651 DE22LA 219 CDI/319 CDI/419 CDI/519 CDI 140 kw (190 hp), diesel engine OM 642 DE30LA 216/316/ kw (156 hp), petrol engine M 271 E 18 ML 224/324/424/ kw (258 hp), petrol engine M 272 E /516 NGT (monovalent or bivalent) 115 kw (156 hp), natural-gas (CNG) and petrol engine M 271 E 18 ML 316 LGT (bivalent) 115 kw (156 hp), M 271 E 18 ML liquefied gas (LPG)/petrol engine Models with 4x4 drive 313 CDI 4x4/513 CDI 4x4 95 kw (129 hp), diesel engine OM 651 DE22LA 316 CDI 4x4/516 CDI 4x4 120 kw (163 hp), diesel engine OM 651 DE22LA 319 CDI 4x4/519 CDI 4x4 140 kw (190 hp), diesel engine OM 642 DE30LA Key for model range: Wheelbase lengths/body: R1 = 3250 mm/compact, R2 = 3665 mm/standard, R3 = 4325 mm/long 30 Technical data Engine data and model range

31 Chassis with low frame Permissible GVW [t] 3.5 t 3.88 t 4.2 t Wheelbase [mm] x2 drive system 313 CDI 95 kw (129 hp), OM 651 DE22LA diesel engine 316 CDI 120 kw (163 hp), OM 651 DE22LA diesel engine 319 CDI (with automatic transmission only) 140 kw (190 hp), OM 642 DE30LA diesel engine Torque curves 1 : Nm Rated torque Nm 360 Nm 305 Nm 250 Nm 240 Nm 340 Nm CDI engine OM 651 DE22LA CDI engine OM 651 DE22LA CDI engine OM 651 DE22LA CDI engine OM 642 DE30LA Petrol engine M 271 E 18 ML Petrol engine M 272 E kw (95 hp) 95 kw (129 hp) 120 kw (163 hp) 140 kw (190 hp) 115 kw (156 hp) 190 kw (258 hp) CDI engines and petrol engines certified according to Euro V Engine speed rpm Technical data Engine data and model range 31

32 Engine data and model range Diesel engines1 Engine OM 651 DE22LA OM 651 DE22LA OM 651 DE22LA Model 210 CDI 310 CDI 510 CDI 213 CDI 313 CDI 413 CDI 513 CDI 216 CDI 316 CDI 416 CDI 516 CDI 4x2 drive system 4x4 drive system No. of cylinders/arrangement 4 in-line 4 in-line 4 in-line No. of valves per cylinder Displacement [cc] Rated output [kw (hp)] at engine speed [rpm] 70 (95) (129) (163) 3800 Rated torque [Nm] at engine speed [rpm] Manual transmission ECO Gear 6-speed manual transmission 2 NSG speed manual transmission SE SE SE SE SE SE SE SE SE SE SE Automatic transmission 7G-TRONIC 7-speed automatic transmission 3 NAG W5A speed automatic transmission Fuel type Diesel Diesel Diesel Tank capacity [l]approx. 75Approx. 75Approx. 75 Cap. of pressurised gas tank 5 /liq. gas tank [l] Permissible GVW [kg] Permissible GCW [kg] / / 6300/ Towing capacity 8, braked/unbraked [kg] 2000/ / / / / / / / / / /750 1 For vehicles with passenger car registration, all model variants with OM 651 (Euro V) or OM 642 (Euro V) diesel engine are also available with the option of the consumption- and emission-reducing BlueEFFICIENCY package (see page 16) 2 The ECO Gear speed manual transmission is available for the 4-cylinder CDI diesel engines and the ECO Gear speed manual transmission is available for the 6-cylinder CDI diesel engines 3 Planned availability from 1 st quarter Until replacement the 5-speed automatic transmission will be fitted 4 In all probability the current NAG W5A speed automatic transmission will be delivered until the 1 st quarter 2012; for the petrol engines, this automatic transmission will continue to be available 5 Depending on the number and capacity of the pressurised gas tanks. Additional tanks are available as special equipment for the 3.5-t variant 6 Increased permissible GCW in conjunction with reinforced trailer coupling available as special equipment 7 For semi-trailer tractor vehicle 8 Towing capacity (braked) of up to max kg available as an option, depending on permissible gross vehicle weight and powertrain version 32 Technical data Engine data and model range

33 Diesel engines1 Petrol engines Natural-gas/petrol engine Liquefied-gas/petrol engine OM 642 DE30LA M 271 E 18ML M 272 E 35 M 271 E 18 ML M 271 E 18 ML 219 CDI 319 CDI 419 CDI 519 CDI NGT 516 NGT 316 LGT 6/V 72 4 in-line 6/V 90 4 in-line 4 in-line (190) (156) (258) (156) (156) SE SE SE SE SE SE SE SE SE SE SE SE SE SE Diesel Premium unleaded Premium unleaded Natural gas (CNG) and premium unleaded Approx. 75Approx. 100Approx. 100 Petrol tank c. 100 (bivalent) Petrol tank c. 15 (monovalent) Liquefied gas (LPG) and premium unleaded Petrol tank c. 100 (bivalent) c c / / 8000/ / / / / / / / / / / / / / /750 Key : SE = Standard equipment, = al extra, = not available Technical data Engine data and model range 33

34 Fuel consumption and CO 2 emissions Determined in accordance with Directive 80/1268/EEC for vehicles with 4x2 drive system for standard registration as commercial vehicle for standard registration as commercial vehicle with optionally available BlueEFFICIENCY package Model Emission standard1 Transmission Rear-axle ratio2 CO 2 emissions, combined3, 4 [g/km] Fuel consumption3, 4 [l/100 km] CO 2 emissions, Fuel consumption3, 4 [l/100 km] combined 3, 4 Urban Extra-urban Combined [g/km] Urban Extra-urban Combined Sprinter pickup 210 CDI/310 CDI Euro V/EEV5 M A A CDI/313 CDI Euro V/EEV5 M A A CDI/316 CDI Euro V/EEV5 M A A CDI/319 CDI Euro V/EEV5 M A A /316 Euro V M A /324 Euro V A Technical data Fuel consumption and CO 2 emissions

35 Determined in accordance with Directive 80/1268/EEC for vehicles with 4x2 drive system for standard registration as commercial vehicle Model Emission standard1 Transmission Rear-axle ratio2 CO 2 emissions, combined 3, 4 [g/km] Fuel consumption3, 4, 9 [l/100 km or kg/100 km] Urban Extra-urban Combined Sprinter NGT, pickup with natural gas/petrol engine with natural gas Fuel consumption3, 4, 9 [kg/100 km] 316 NGT monovalent EEV M bivalent Euro V A with petrol operation Fuel consumption3, 4 [l/100 km] 316 NGT bivalent Euro V M A Sprinter LGT, pickup with liquefied gas/petrol engine for liquefied gas Fuel consumption3, 4 [l/100 km] 316 LGT bivalent Euro V M A with petrol operation Fuel consumption3, 4 [l/100 km] 316 LGT bivalent Euro V M A Diesel particulate filter is standard equipment for all CDI diesel engines 2 The rear axle ratio indicated is standard. Other rear-axle ratios are optionally available 3 The figures indicated were obtained in accordance with the prescribed measuring process (current version of Directive 80/1268/EEC). The figures do not apply to a specific individual vehicle and do not form part of the product offer; they are provided solely for purposes of comparison between vehicle models. Consumption and emissions figures only apply to vehicles which have a gross weight of up to 3.5 t and are registered as commercial vehicles. The figures depend on the kerb weight of the vehicle (including driver, 75 kg), the transmission variant and the rear-axle ratio. These figures may vary in real life operation, depending on driving style and load status of the vehicle. Figures for fuel consumption and CO 2 emissions are higher with an activated all-wheel-drive system 4 Figures apply to all kerb weight categories 5 ally available 6 Expected to be available from 1 st quarter Until replacement the 5-speed automatic transmission will be delivered 7 Current figures unfortunately not available at time of this brochure s publication 8 The combined fuel consumption of the Sprinter 213/313/216/316 CDI i. conj. w. the BlueEFFICIENCY package, standard manual transmission and optional a rear-axle ratio of is 7.0 litres per 100 km 9 Fuel consumption figures for natural gas H in kg/100 km; there may be differences if L gas is used Key : M6 = 6-speed manual transmission, A5 = 5-speed automatic transmission, A7 = 7G-TRONIC 7-speed automatic transmission, = not available Technical data Fuel consumption and CO 2 emissions 35

36 The Sprinter pickup at a glance Compact with 3250-mm wheelbase Cab Crewcab Cargo area [m 2 ] Max. loading length [mm] Kerb weight 1, 2 [kg] with GVW of 3.0 t t t 5.0 t Payload3 [kg] at perm. GVW 3.0 t t t 5.0 t Permissible GVW [kg] 3000/ /3500 Max. roof load [kg] 100 Track circle/turning circle [m] 11.3/ / Figures according to Directive 97/27/EC, version applicable at the time of going to press (kerb weight incl. tools/spare wheel and trailer coupling, if supplied by manufacturer, fuel tank 90% full, driver 75 kg) for standard-specification vehicles. Special equipment and accessories will generally increase this figure and reduce the payload accordingly. Note: according to ISO-M , the kerb weight figures are reduced by up to 75 kg 2 Vehicles with all-wheel drive: kerb weight is increased by up to 170 kg 3 Vehicles with all-wheel drive: payload decreases by up to 170 kg 4 For Sprinter NGT (bivalent) 36 Technical data Weights

37 Standard with 3665-mm wheelbase Long with 4325-mm wheelbase Cab Crewcab Cab Crewcab 6.9/ / / / / / / / / / / / / / /3500/4600/ /3500/4600/ /4600/ /4600/ / / / /15.6 Technical data Weights 37

38 The Sprinter chassis at a glance Compact with 3250-mm wheelbase Standard with 3665-mm wheelbase Cab Crewcab Cab Crewcab Kerb weight 1, 2 [kg] with GVW of 3.0 t t / t 4.2 t 4.6 t t / Payload3, 4 [kg] with GVW of 3.0 t t / t 4.2 t 4.6 t t / Permissible GVW [kg] 3000/ / /3500/4600/ /3500/4600/5000 Max. roof load [kg] Track circle/turning circle [m] 11.3/ / / / Figures according to Directive 97/27/EC, version applicable at the time of going to press (kerb weight incl. tools/spare wheel and trailer coupling, if supplied by manufacturer, fuel tank 90% full, driver 75 kg) for standard-specification vehicles. Special equipment and accessories will generally increase this figure and reduce the payload capacity accordingly. Note: according to ISO-M , the kerb weight figures are reduced by up to 75 kg 2 Vehicles with all-wheel drive: kerb weight is increased by up to 170 kg 3 Payload depends on the body fitted 4 Vehicles with all-wheel drive: payload decreases by up to 170 kg 5 For Sprinter NGT (bivalent) 38 Technical data Weights

39 Long with 4325-mm wheelbase Low-frame chassis with 3600-mm wheelbase Low-frame chassis with 3850-mm wheelbase Low-frame chassis with 4100-mm wheelbase Cab Crewcab Cab Cab Cab / / / / /4600/ /4600/ / / / / /14.9 Technical data Weights 39

40 Pickup Pickup Compact with 3250-mm wheelbase Standard with 3665-mm wheelbase1 Crewcab up to H up to H up to approx. 868/9953 H up to approx. 932/ / / / / H up to approx. 934/ / All dimensions are in mm. All weights apply to standard-specification vehicle All-wheel drive increases the height of the vehicle by up to 120 mm/110 mm (pickup with standard cab/crewcab) /26672 H H H up to approx. 866/10053 Crewcab /26672 up to up to Cab H Cab Technical data Dimensions 1 Vehicles with 4.6 t perm. GVW are fitted with super single tyres; vehicles with 5.0 t perm. GVW are equipped with twin tires

41 Pickup Long with 4325-mm wheelbase1 Cab Crewcab /26672 H H up to up to /26672 H up to approx. 932/10953 H up to approx. 931/ / / / /36001 Depending on model Unladen

42 Chassis Chassis Chassis Compact with 3250-mm wheelbase Standard with 3665-mm wheelbase1 Long with 4325-mm wheelbase Technical data Dimensions up to / / /34133 All dimensions are in mm. All weights apply to standard-specification vehicle All-wheel drive increases the height of the vehicle by up to 125 mm/130 mm (standard-frame chassis with standard cab/crewcab) / / Cab up to up to up to Crewcab 2466/ Vehicles with 4.6 t perm. GVW are fitted with super single tyres; vehicles with 5.0 t perm. GVW are equipped with twin tires 1628/ Cab Crewcab up bisto Cab / /41733

43 Low-frame chassis with 3600-mm wheelbase with 3850-mm wheelbase with 4100-mm wheelbase Cab Cab Cab 3276/ / up to / up to up to up to Low-frame chassis 1853 Crewcab Low-frame chassis Depending on model Unladen Technical data Dimensions 43

44 Glossary ADAPTIVE ESP Electronic Stability Program ADAPTIVE ESP is an innovative dynamic handling control system which, for the first time, also takes the vehicle load into account. It actively intervenes in certain hazardous driving situations, e.g. if there is an imminent risk of skidding, by applying a braking force to one or more wheels and adjusting the engine output as required so as to help the driver deal with the hazardous situation. As well as aiding directional stability, ADAPTIVE ESP combines the functions of the anti-lock braking system (ABS), acceleration skid control (ASR), elec - tronic brake force distribution (EBD), Brake Assist (BAS) and the optional Start-off Assist system. In addition to this, ESP Trailer Stability Assist enhances handling safety when towing a trailer. Caution: ADAPTIVE ESP can only act within the laws of physics. It is therefore impossible for ADAPTIVE ESP to prevent skidding resulting from aquaplaning, for example. If the driver exceeds the physical limits, even ADAPTIVE ESP will not be able to prevent an accident! Electronic brake force distribution (EBV) Electronic brake force distribution (EBD) proportions the braking force between the front and rear wheels of the van as required, in order to optimise braking efficiency in all driving situations. In this way the system prevents overbraking of the rear wheels, which could cause the tail to start sliding. At the same time EBD puts less stress on the front brakes, which reduces the risk of fading due to overheating. Brake Assist (BAS) In tests carried out in the driving simulator, our research engineers established that drivers do not apply the brakes vigorously enough during emergency braking. This finding led them to develop Brake Assist. From the speed at which the brake pedal is depressed, Brake Assist is able to detect a situation where emergency braking is required. In such a situation the system automatically increases braking power, aided by the anti-lock braking system (ABS) which prevents the wheels from locking up. Start-off Assist Start-off Assist, an integral part of the ESP, makes it easier to start off on uphill slopes: after the brake pedal is released, the brake pressure is maintained for approximately two seconds, allowing the driver to move their foot from the brake pedal to the accelerator without having to worry about the vehicle starting to roll. Start-off Assist is activated on uphill slopes of approx. 4% or steeper. It is not activated when starting off on the flat or on a downhill slope. ESP Trailer Stability Assist This system complements ADAPTIVE ESP and enhances driving safety when towing a trailer, selectively braking the wheels of the towing vehicle and reducing engine torque when the trailer fishtails, thereby helping the driver to stabilise the combination. If the system intervenes several times in succession, the braking action becomes increasingly stronger, resulting in a significant reduction in vehicle speed. 44 Glossary

45 Bi-xenon headlamps with Add-Light system and cornering light function Conventional headlamps are unable to provide sufficient illumination of the area to the side immediately ahead of a vehicle. This is particularly true on tight bends, at junctions and when manoeuvring. In situations like these, the illumination provided by the lowbeam headlamps is complemented by an additional light source: the Add- Light system operates when cornering at speeds up to 70 km/h, while the cornering light function is activated when the direction indicator is operated at speeds up to 40 km/h depend ing on the steering angle in both cases. Adaptive brake lights The adaptive brake lights enhance active safety as they give a clearer signal when the vehicle is braked in an emergency. This is achieved thanks to the fact that all the brake lights start to flash in the event of emergency braking at speeds above 50 km/h, thus warning the traffic behind and shortening the reaction times of the drivers behind. If the vehicle is braked to a standstill from a speed of above 70 km/h, the hazard warning lights are activated automatically. Windowbags and thorax bags The Sprinter can be equipped with windowbags and thorax bags to complement the driver and co-driver front airbags. In a severe side impact, the windowbag serves to increase the degree of protection available for the head of the occupant on the im - p act side. It deploys in the area of the side windows. Housed in the outside bolsters of the seat backrests, thorax bags are designed to provide increased protection for the thorax of the seat occupant. Caution: Airbags in no way diminish the need for occupants to fasten their seat belts correctly before every journey: an airbag can only provide its full protective effect if the occupant is wearing the seat belt correctly. ECO start/stop function The system switches off the engine automatically under certain conditions if the vehicle has been stationary for more than three seconds without a gear being engaged or the clutch pedal being depressed. If the clutch is pressed or the vehicle starts moving, the engine is started again automatically. All-wheel drive The all-wheel-drive system transfers the engine power to the front and rear axles on a 35 : 65 basis. Mechanical locking differentials are replaced by the electronic traction system 4ETS. This automatically applies brake pressure to individual, spinning wheels, while simultaneously increasing the torque to wheels with adequate traction. This results in enhanced traction and stability in many situations: on ice, snow or wet leaves, on poor roads, in the wet, or when towing a trailer. FleetBoard telematics services With its telematics services especially developed for vans, Daimler Fleet- Board enables cost savings of 10% and more. The data support the fleet operators among other things in the reduction of fuel costs, optimum maintenance interval planning and an increase in efficiency thanks to professional tour planning and dynamic order processing. Via an interface in the vehicle (1), the FleetBoard Tii- Rec vehicle computer accesses the vehicle s electronics. Via GSM/ GPRS (2), the vehicle s data and trip data are transmitted to the server at the FleetBoard Service Center (3) from where they are made available password protected to the fleet operator via Internet (4). For comprehensive information on Daimler FleetBoard and product range offered, please visit Glossary 45

46 Working for your success Mercedes-Benz is never far away: with some 2600 conveniently situated outlets, we have one of Europe s most extensive service networks for vans. But we offer much more besides: our vehicle services and mobility packages as well as our individual leasing, financing and insurance solutions can help your business to operate competitively and cost-effectively both with regard to procurement of the vehicle and throughout its entire useful life. You can experience our comprehensive range of services in our extensive network of company-owned sales and service outlets or at your local dealership. Your Mercedes-Benz service advisor will be pleased to provide you with detailed advice on what is available and what best suits your needs. 46 Services

47 Financing, leasing and insurance Plus3 financing Balloon-payment financing Seasonal financing Standard financing Leasing Municipal leasing Vehicle insurance Payment protection Mercedes-Benz CharterWay CharterWay Service CharterWay ServiceLeasing CharterWay Rental Service and parts Extended opening hours Mercedes-Benz Service24h Mercedes-Benz ExpressService Mercedes-Benz MobilityGo MercedesServiceCard Mercedes-Benz Genuine Parts Mercedes-Benz Genuine Remanufactured Parts GAP insurance Extension of warranty

48 Financing, leasing and insurance You ve found the ideal vehicle for your requirements but want to remain flexible in financial terms? Ask the financing experts at Mercedes-Benz Financial Services. Our offers tailored to your needs give you greater leeway with your budget. Whether you are looking for leasing, financing or insurance, we can provide them all. For more information about the financing and leasing services available from Mercedes-Benz Financial Services visit Mercedes-Benz Financing Vehicle financing from Mercedes-Benz Financial Services puts you behind the wheel of your chosen vehicle with manageable instalments. Regardless of the financing method you choose, you own your new vehicle, yet retain your financial flexibility. The monthly instalments are calculated on the basis of the following criteria: Purchase price Annual percentage rate Initial payment Period of agreement Final instalment Total mileage (in case of balloon financing) Our financing products: Plus3 financing Balloon-payment financing Seasonal financing Standard financing Your benefits at a glance: Faster access to the vehicle you want Fixed interest rate throughout the entire period of the agreement Clear calculation basis Transparent costs One partner: Mercedes-Benz Mercedes-Benz Leasing You d like to drive a new vehicle equipped to your own specification and only pay for using it? Then leasing is ideal for you. Attractive instalments mean that only a small amount of capital is tied up and you know the exact amount of the monthly costs involved; this provides a better planning basis for your business, while ensuring that your credit potential is maintained. The veh icle remains the property of the lessor Mercedes-Benz Financial Services and does not appear on the balance sheet of the lessee. The following criteria are used to calculate the level of the monthly leasing instalments: Purchase price Initial payment Period of agreement Mileage to be covered during agreement Fixed residual value of vehicle Our leasing products: Leasing Municipal leasing Your benefits at a glance: Faster access to the vehicle you want You always have an up-to-date vehicle No capital tied up Fixed monthly instalments You choose the mileage and duration of the agreement At the end of the lease period, you simply return the vehicle to your dealer at its guaranteed residual value As a business user, you can claim the monthly instalments as business expenses Mercedes-Benz Insurance Regardless of where your Mercedes-Benz vehicle takes you, you can travel with the extra peace of mind that comes from our extensive insurance packages with attractive terms. And, of course, they come with the high standard of quality you expect from Mercedes-Benz. Our insurance products: Liability insurance and comprehensive insurance cover with various levels of service Payment protection in conjunction with a finance agreement GAP insurance Extension of warranty Your benefits at a glance: Attractive terms matched to the Mercedes-Benz vehicle range Specialised van insurance packages In the event of damage, vehicle is routed to a Mercedes-Benz service partner for repair with Mercedes-Benz genuine parts 48 Services

49 Mercedes-Benz CharterWay Service and parts The most experienced name in the market, CharterWay is the professionals choice for combined services for Mercedes-Benz commercial vehicles: CharterWay Service. This product line brings together maintenance and repair activities in three separate service packages: BestBasic, Select, and Complete. The level of service provided ranges from a simple warranty extension to coverage of all prescribed maintenance work to complete cover including wear and tear repairs. CharterWay ServiceLeasing. This Mercedes-Benz Charter- Way product combines simple leasing with one of the three CharterWay service packages: BestBasic, Select or Complete. In this way, all your requirements from vehicle procurement to management to workshop service are covered with just one product. CharterWay Rental 1. Our rental offers allow you to increase your transport capacity flexibly on a short-term or longterm basis without having to tie up capital with all the risks which that entails. For individual advice, please consult your Mercedes-Benz dealer or refer to Mercedes-Benz CharterWay at Extended opening hours. Many Mercedes-Benz service outlets are open from Monday to Friday until 8 p.m., 10 p.m. or, in some cases, around the clock. Mercedes-Benz Service24h. If your Mercedes should ever have starting problems or break down en route, our free 2 Service24h hotline (on ) will arrange ex - p ert assistance for you as quickly as possible. This hotline is available throughout Europe. Our service teams will ensure that you are back on your way again without delay around the clock, 365 days a year. Mercedes-Benz ExpressService. Oil changes and the smaller maintenance tasks along with the replacement of wear parts and minor repairs can be performed without having to make an appointment and often at a fixed price. Most of these tasks can be completed within 2 hours. Mercedes-Benz MobilityGo. Mercedes-Benz MobilityGo gives you free on-the-spot breakdown or starting assistance should your vehicle break down or fail to start; the free MobilityGo service package also includes payment of taxi fares and the provision of a replacement vehicle. We will also keep you mobile and pay your costs if your vehicle has to go into the workshop under warranty and the repairs are likely to take more than two hours. Your Mercedes-Benz dealer would be happy to provide you with further details about MobilityGo conditions and coverage. MercedesServiceCard. This guaranteed payment card ensures fast, straightforward assistance at authorised workshops throughout Europe. It also speeds up the processing of calls to Service24h and can be used to pay tunnel and toll charges as well as fuel bills. Mercedes-Benz Genuine Parts. Mercedes-Benz Genuine Parts undergo rigorous material and functional testing, are engineered to fit your vehicle perfectly and remain available for 15 years after the end of series production. Mercedes-Benz Genuine Remanufactured Parts. If your van has been on the road for some time, Mercedes-Benz Genuine Remanufactured Parts are an ideal choice. Reconditioned in accordance with the current state of the art, they are subjected to the same function checks as new parts and come with the same high quality as Mercedes-Benz Genuine Parts. There s one key difference: they cost up to 50% less! 1 Available in selected countries only 2 This hotline number can be called toll-free from landline phones and mobile phones. In some European countries, calls from mobile phones are subject to a charge set by the network operator. If your network operator does not permit international/free calls, we recommend that you use the relevant supplementary number for the country concerned as an alternative. This can be found on the Service24h sticker in your vehicle Services 49

50 Test the Sprinter Test drive the vehicle of your dreams Nowhere is a Mercedes more at home than on the road. This is the only way to experience the effortlessly superior driv ing feel that makes every model so special. Discover the extent to which the Sprinter s variability, high level of comfort and cost-effectiveness can enrich your company by accepting our invitation to take a test drive. Your Mercedes- Benz dealer will be happy to make all the necessary arrangements for you. Simply visit to locate your nearest Mercedes-Benz dealer. We look forward to seeing you. You can also find the Owner s Manual for the Sprinter on the internet to help you familiarise yourself with the functions and features which await you. Please go to then to the Service & Zubehör menu in which you choose Betriebsanleitungen. 50 Test drive

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