# Q: Car and Truck Fix it Right the First Time Issues - (May 15, 2012)

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1 Page 1 of 5 6/1/ Document ID: # Q: Car and Truck Fix it Right the First Time Issues - (May 15, ) Subject: Car and Truck Fix it Right the First Time Issues Models: and Prior GM Passenger Cars and Trucks This bulletin is being revised to include updated information. Please discard Corporate Bulletin Number P (Section 00 General Information). In order to access this bulletin electronically, go to the SI Home Page and select the "Newest Bulletins" icon. The documents are arranged by sub-section and then by date (newest to oldest). Scroll down to "General Information" then click on the latest "Fix it Right the First Time" bulletin. Field Product Reminder Car Issues Fix it Right the First Time Model Year (s) Vehicle Line(s) / Condition Do This Don't Do This Reference Information/Bulletin All Lines Corrosion Protection for Metal Panels with Dealer Installed Accessories Fastened by Drilled Holes Apply protection to drilled holes with exposed metal Not apply protection to drilled holes with exposed metal F CTS Coupe, CTS-V Coupe, CTS Coupe Memory Seat/Mirrors Switch Buttons Intermittently Stick Obtain memory switch bezel from WPC when needed for sticking switch entire door trim panel PI0468A Impala Rattle Noise from Front of Vehicle on Bumpy Roads Assure the hood latch and bumpers are not source of noise suspension PI0723 Inspect for General Motors. All rights reserved.

2 Page 2 of 5 6/1/ Impala Malfunction Indicator Lamp (MIL) On, Various DTCs Set including C0035, P0641 and/or P06A3, IPC Inoperative, Display Fuse Blown Harness routing and potential short to ground Overlook harness routing PI0631B Cruze, Sonic Engine Rattle/Knock Noise, Loose or Broken Front Crankshaft Pulley Bolt and/or Flywheel Bolts Check Over Speed Data with GDS to help determine reason for failure Assume it is a product or material defect checking for likely cause PI0715 Cruze, Sonic Coolant Leak at Thermostat Housing to Cylinder Head only the seals thermostat housing or the thermostat for a rolled seal PI All Vehicles Information on Inadvertent Steering Wheel Control (SWC) Button Press Causing Radio Anomalies Ensure it was not caused by an inadvertent press of the steering wheel controls A - Equinox, LaCrosse, Malibu, Regal, Terrain, Verano, VOLT Intermittent Pandora Operation Ensure that Pandora is not being disabled by a task manager or timer PI Equinox, LaCrosse, Malibu, Regal, Terrain, Verano, VOLT Multiple Song Listings When Using USB Input Restore factory defaults or perform the USB update as directed PI0720 Camaro, CTS, CTS-V, CTS Smoke test system for

3 Page 3 of 5 6/1/ Coupe, CTS-V Coupe, CTS Sport Wagon, CTS-V Sport Wagon, Equinox, Sonic, Terrain Malfunction Indicator Lamp (MIL) Illuminated, DTC P0442 or P0455 Set leaks-- no leaks replace Evaporative Emission Canister Vent Solenoid Valve Fuel Tank Evaporative Emission Canister or lines PI0697A Camaro Glovebox Door Not Latching Properly, Loose on Left Side glove box door bumpers glove box door. It is not bent or warped PI0698 Cruze HVAC Blowing Cold Air When Set to Auto AC Mode and Set to Warm Temperature Reprogram HVAC Control Module HVAC Control Module or any other HVAC PI0714 Cruze Supplemental Repair Required for HVAC Condenser Inoperative/ment Due to Stone/Foreign Material Impact Install screen when replacing Install new screen PI0461B Acadia, Cobalt, CTS, CTS-V, CTS Coupe, CTS-V Coupe, CTS Sport Wagon, CTS-V Sport Wagon, Enclave, Equinox, HER, Impala, Malibu, Outlook, Terrain, Traverse Passenger Presence System (POPS) May Command Seat Belt Reminder Chime and Passenger Airboat Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat, DTCs 5045 or Beau if May Set in POPS Module Educate customer that POPS could be activated by electronic PPS based upon this intermittent condition H CTS, CTS-V Audio System Speaker Noise, Distorted, Inoperative (Follow Procedure Outlined Below) Repair the water leak that caused the amplifier failure, look amplifier inspecting for water A

4 Page 4 of 5 6/1/ for signs of leak Field Product Reminder Truck Issues Fix it Right the First Time Model Year (s) Vehicle Line(s) / Condition Do This Don't Do This Reference Information/Bulletin Terrain, Equinox Windshield Defroster Operation Check for new HVAC system control module service calibration reprogramming HVAC Control Module PI0701A Sierra, Silverado, Canyon, Colorado, Express Savana Malfunction Indicator Lamp (MIL) - Check Engine Light On, DTC P0741 is Set (Perform Procedure as Outlined) Transmission Internal Wiring Harness Torque Converter PIP5009C Silverado, Sierra, Extended Cab Only Foul Odor From Interior Of Vehicle Verify whether odor is originating from seals using procedure as source of odor using specified procedure PIT Silverado, Sierra General Water Leak Diagnostic Guide Verify source of water leak and perform repairs following steps as Fail to follow process C Sierra, Silverado Trailer Hitch Pins too Short or Do Not Fit Verify the hitch pin can be installed during PDI or prior to customer delivery of the truck the hitch pin can be installed PI0713 Avalanche, Escalade, Escalade ESV,

5 Page 5 of 5 6/1/ Escalade EXT, Sierra, Silverado, Suburban, Tahoe, Yukon, Yukon Denali, Yukon XL, Yukon XL Denali Poor Voice Quality During Bluetooth Call or OnStar Personal Call Poor Voice Quality During Bluetooth Call or OnStar Personal Call VCIM or perform ONSU programming PI0688B Escalade, Escalade ESV, Suburban, Tahoe, Yukon, Yukon Denali, Yukon XL, Yukon XL Denali Third Row Seat(s) Difficult to Remove, Install, Release, Tumble, Fold, Squeak Noise (Perform Repairs as Outlined) Verify seat operation following steps as described, follow repairs to correct concerns seat operation following steps prior to repair A GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION

# P: Car and Truck Fix it Right the First Time Issues - (Apr 11, 2012)

# P: Car and Truck Fix it Right the First Time Issues - (Apr 11, 2012) Page 1 of 6 5/2/ Document ID: 2815569 #10-00-89-017P: Car and Truck Fix it Right the First Time Issues - (Apr 11, ) Subject: Car and Truck Fix it Right the First Time Issues Models: 2013 and Prior GM Passenger