APPRENTICE TECHNICIAN PROGRESS LOG

APPRENTICE TECHNICIAN PROGRESS LOG APPRENTICE INRUCTIONS: At the end of each day track your progress on the attached log by including work order number and date next to each new skill you perform. Have your mentor supervising technician include his initial in the final column to verifying your progress. Keep this log with included evaluations in your training notebook and have it available at the store for review by the district manager or training department. MENTOR INRUCTIONS: Use the attached list to determine what skills your apprentice still needs to learn. Pay close attention to the items that are required skills and let the apprentice practice these when ever possible. Assist by reminding your apprentice to keep this log up to date. Do not hesitate to contact Andrew or your DM with any questions or concerns you may have. Andrew Bailey Technical Training and Support (404) 542-1292 abailey@kauffmantire.com

Items with a in the WO# column are required skills >> WO #: Date: Mentor: Wheel Alignment 1. Diagnose tire wear patterns; determine needed repairs. 2. Diagnose vehicle wander, drift, pull, hard steering, bump steer, memory steer, torque steer, and steering return concerns; determine needed repairs. 3. Measure vehicle ride height; determine needed repairs. 4. Adjust front and/or rear wheel camber on suspension systems with a camber adjustment. 5. Adjust caster on suspension systems with a caster adjustment. 6. Adjust front and rear wheel toe and center steering wheel. 7. Measure toe-out-on-turns (turning radius/angle); determine needed repairs. 8. Measure SAI (steering axis inclination) and IA (included angle); determine needed repairs. 9. Inspect non-independent rear axle assembly for bending, warpage, and misalignment. Power Steering Service 1. Diagnose rack and pinion or steering gear box, binding, vibration, freeplay, steering effort, steering pull, and leakage concerns; determine needed repairs. 2. Diagnose power steering pump noises, vibration, and fluid leakage; determine needed repairs. 3. Remove and replace power steering pump; inspect pump mounting and attaching brackets; remove and replace power steering pump pulley. 4. Inspect and replace power steering hoses, fittings, O- rings, coolers, and filters. 5. Remove and replace steering rack and pinion. 6. Remove and replace steering gear box. 7. Adjust steering gear box worm bearing preload. 8. Flush, fill, and bleed power steering system. Steering Linkages 1. Inspect and replace pitman arm. 2. Inspect and replace center link. 3. Inspect, and replace idler arm. 4. Inspect, replace tie rod ends. 5. Inspect, replace inner tie rods. 6. Inspect and replace steering linkage damper.

Suspension Service 1. Diagnose suspension noises; determine needed repairs. 2. Inspect and replace upper and lower control arms and bushings. 3. Inspect, adjust, and replace strut rods/radius arms and bushings. 4. Inspect and replace upper and lower ball joints. 5. Inspect and replace front steering knuckle/spindle. 6. Replace coil springs on dual control arm front suspensions. 7. Replace leaf springs, leaf spring insulators, shackles, brackets, bushings. 8. Inspect and replace stabilizer bar (sway bar) bushings, brackets, and links. 9. Inspect and replace front strut cartridge or assembly. 10. Inspect and replace front strut bearing and mount. 11. Inspect and replace rear suspension system track bars, or trailing arms. Hydraulic Brake Service 1. Diagnose and replace failed master cylinder. 2. Measure and adjust if available master cylinder pushrod length. 3. Diagnose and replace restricted or damaged brake hoses. 4. Replace brake lines; fabricate brake lines using proper flaring procedures. 5. Inspect, test, and replace brake warning light, switch, sensor and circuit. 6. Bleed and/or flush hydraulic system. Drum Brakes 1. Diagnose noise, pulling, grabbing, dragging, or pedal pulsation caused by drum brakes. 2. Inspect, and measure brake drums to determine need to machine or replace. 3. Machine drums. 4. Replace brake shoes and related hardware. 5. Clean, adjust, and lube rear drum brakes. 6. Adjust parking brake assembly; check operation. Disc Brakes 1. Diagnose poor stopping, pulling, or dragging caused by disc brakes. 2. Retract rear integral parking brake caliper pistons. 3. Clean and inspect caliper mountings and slides/pins for wear and damage.

Disc Brakes (cont.) 4. Inspect, and measure rotor with a dial indicator for allowable run-out. 5. Remove and replace rotor. 6. Machine rotors. 7. Replace pads and lubricate contact points. 8. Replace calipers and bleed system. 9. Diagnose wheel bearing noises, wheel shimmy and vibration problems. 10. Remove, clean, inspect, repack wheel bearings. 11. Replace wheel bearings, races and seals. 12. Replace hub and hub bearing assemblies. Power Brake Boosters 1. Test pedal free travel with and without engine running to check power booster operation. 2. Check vacuum supply to vacuum-type power booster. 3. Inspect the vacuum-type power booster unit for leaks and proper operation; inspect the check valve for proper operation. 4. Replace vacuum booster. 5. Test hydro-boost system and accumulator for proper operation. 6. Replace hydro-booster. 7. Inspect and test brake pedal linkage for binding, looseness, and adjustment. Antilock Brakes, ABS & Traction Control, TCS 1. Diagnose poor stopping, wheel lock up, pedal feel and travel, pedal pulsation, and noise concerns associated with the ABS/TCS. 2. Bleed and/or flush the ABS/TCS hydraulic system. 3. Remove and install ABS/TCS components observing proper placement of components and routing of wiring harness. 4. Test, diagnose and service ABS/TCS speed sensors and toothed ring (includes output signal, resistance, shorts to ground). Drive Shaft and Universal Joint (CV) Joint 1. Diagnose shaft and CV joint noise and vibration problems. 2. Replace driveshaft. 3. Replace CV axles. 4. Replace driveshaft center support bearings. 5. Replace u-joints. 6. Replace front wheel drive bearings, seals, and hubs.

Rear Wheel Drive Axle 1. Diagnose noise, vibration, and fluid leakage problems. 2. Replace companion flange and pinion seal. 3. Remove and replace differential assembly. 4. Inspect axle housing and vent. 5. Diagnose limited slip differential noise, slippage, and chatter problems. 6. Inspect, drain, and refill with correct lubricant. 7. Inspect and replace rear axle shaft wheel studs. 8. Remove, inspect, and/or replace rear axle shafts, seals, bearings, and retainers. 9. Measure rear axle flange runout. Four-Wheel Drive/All-Wheel Drive 1. Diagnose drive assembly noise, vibration, shifting, leakage and steering problems. 2. Inspect, adjust, and repair transfer case manual shifting mechanisms, bushings, mounts, levers, and brackets. 3. Check transfer case fluid, level, condition and type. 4. Replace 4WD front drive axles. 5. Replace 4WD front wheel bearings, seals, and hubs. 6. Replace axle actuation and engagement systems (including: viscous, hydraulic, magnetic and mechanical). Transmission Maintenance 1. Inspect and replace external seals and gaskets. 2. Replace driveshaft yoke and seals. 3. Inspect, replace, and align power train mounts. 4. Replace fluid and filter(s); verify proper fluid level and type. 5. Perform transmission fluid exchange (flush). Battery Service 1. Perform battery state-of-charge test. 2. Perform battery capacity (CCA) test. 3. Maintain or restore electronic memory functions. 4. Inspect, clean, and fill battery. 5. Replace battery. 6. Perform slow/fast battery charge. 7. Replace battery cables using proper routing and holddown clamps.

Starting System 1. Perform starter current draw test; determine needed repairs. 2. Perform starter circuit voltage drop tests; determine needed repairs. 3. Inspect, test, and repair or replace switches, connectors, and wires of starter control circuits. 4. Inspect, test, and replace starter relays and solenoids. 5. Remove and replace starter. 6. Differentiate between electrical and engine mechanical problems that cause a slow crank or no crank condition. Charging System 1. Diagnose charging system for an undercharge, a nocharge, or an overcharge condition. 2. Inspect, adjust, and replace alternator drive belts, pulleys, and tensioners. 3. Perform charging system voltage output test. 4. Perform charging system current output test. 5. Perform charging circuit voltage drop tests. 6. Inspect, repair, or replace connectors and wires of charging circuits. 7. Replace alternator. General Electrical System Testing 1. Check electrical circuits with a DVOM. 2. Find shorts, grounds, opens, and resistance problems in electrical/ electronic circuits; determine needed repairs. 3. Measure and diagnose the cause of abnormal key-off battery drain (parasitic draw). 4. Inspect, test, and replace fusible links, circuit breakers, fuses, diodes, and current limiting devices. 5. Read and interpret electrical schematic diagrams and symbols. Bulbs and Lighting 1. Diagnose the cause of brighter than normal, intermittent, dim, continuous or no operation of headlights or other exterior bulbs. 2. Diagnose the cause of no turn signal and/or hazard lights, or lights with no flash on one or both sides. 3. Test, adjust, repair or replace brake stop light switch, lamps, and related circuits. 4. Inspect fuses and bulb connectors. 5. Replace bulbs.

A/C System Service 1. Identify A/C system type. 2. Diagnose A/C system by reading system pressures and temperature readings. 3. Diagnose A/C system problems indicated by sight, sound, smell, and touch procedures. 4. Leak test A/C system. 5. Evacuate A/C system. 6. Inspect A/C system components for contamination. 7. Charge A/C system with refrigerant (liquid or vapor). 8. Identify A/C system lubricant type and capacity. 9. Replace cabin air filter. A/C Compressor and Clutch 1. Diagnose A/C system shut-down caused by pressure, thermal, and safety controls that may interrupt system operation. 2. Replace A/C compressor drive belts, pulleys and tensioners. 3. Replace A/C compressor clutch components or assembly. 4. Determine correct oil level in A/C compressor. 5. Replace A/C compressor. A/C Evaporator and Condenser 1. Replace A/C system hoses, lines, filters, fittings, and seals. 2. Inspect and correct A/C condenser for restricted air flow. 3. Replace A/C system condenser, mountings. 4. Replace receiver drier or accumulator drier. 5. Replace expansion valve. 6. Replace orifice tube. 7. Replace evaporator (when accessible). 8. Test and replace evaporator temperature control devices. 9. Replace A/C system service valves. 10. Replace A/C system high pressure relief device. Miscellaneous A/C Services 1. Replace A/C-heater blower motor. 2. Replace fan resistor. 3. Diagnose and replace condenser fan motor. 4. Verify correct operation of A/C service equipment. 5. Identify, and recover A/C system refrigerant. 6. Test recycled refrigerant for non-condensable gases.

Cooling System 1. Perform cooling system pressure tests. 2. Test radiator, pressure cap, and coolant recovery system; replace as required. 3. Replace, and adjust drive belt(s), tensioner, and pulleys. 4. Replace cooling system heater system hoses, pipes and fittings. 5. Replace thermostat and thermostat housing. 6. Perform a drain and fill service and bleed/burp air as required. 7. Flush cooling system and test for proper operation. 8. Replace water pump. 9. Test radiator fan (both electrical and mechanical) for proper operation. 10. Replace radiator fan. 11. Verify proper operation of engine related warning indicators. 12. Diagnose window fogging problems; determine needed repairs. 13. Replace heater coolant control valve (manual, vacuum, and electrical types). 14. Replace heater core (when accessible). Engine Service 1. Diagnose a no-start condition. 2. Inspect engine assembly for fuel, oil, coolant, and other leaks; determine necessary action. 3. Isolate engine noises and vibrations. 4. Diagnose the cause of excessive oil consumption or coolant consumption. 5. Perform and understand engine vacuum tests. 6. Perform cylinder power balance tests to locate cause of a misfire. 7. Diagnose misfire with cylinder compression tests. 8. Perform BG fuel injection and air induction system service. 9. Inspect, and replace air filter. 10. Inspect and replace crankcase ventilation system components (PCV). 11. Replace spark plugs and wires using proper techniques. 12. Research applicable vehicle and service information, such as vehicle service history, service precautions, technical service bulletins, and service recalls. 13. Diagnose the cause of unusual exhaust color, odor, and sound. 14. Replace fuel filter. 15. Test and replace oxygen sensor(s).

Additional Progress Notes: