Making assistance simple, professional and convenient. IDIR operates in the automotive industry generating value for its clients through the purchasing and distribution of spare parts, equipment and assistance for servicing your car. Today, IDIR is a market leader in Italy for turnover and for the realisation of joint projects (IAM observatory Polytechnic University of Turin). Its business model is based on the creation of long-term partnerships with manufacturers and distribution networks, who share value in terms of personnel, processes and technology. Every day, IDIR supplies 700 wholesalers and spare parts dealerships throughout Italy. It ships over 13.000 spare parts and collaborates with the best partners for production and services.
Highlights Page views 1 million Employees 150 Daily online consultations 6.000 Network 4.000 operators Average of connected users 900 List of items managed 120.000 Daily online orders 2.500 Online orders delivered within 24 hours 98% Revenues 2015: 62 million Client service calls answered 2.000 Training programmes 9.000 hours Daily handling 25.000 items Foreign dropshipping 4 million Wharehouse 7.000 mq (+20.000 mq under construction) Rate of services 96,5% Spare parts dealers served daily 2.000 Rate of evasion 98% Daily shipments 850
Milestone 1950 The Monzeglio family, with a few collaborators, opened a small spare parts shop in the centre of Naples 1980 IDIR was born in Casalnuovo di Napoli with the intention of being a fully fledged entrepreneurial company 1997 The first management prototype for sales was developed. Over the years it becomes a model, handling 80% of sales. 2000 IDIR found and became a partner of the IDIA Group. The network of distributors of spare parts developed the project Point Service on a National scale which today comprises of roughly 2800 independent garages: representing the principle aftermarket distribution model in Italy 2003 IDIR becomes a distributor for Bosch. Over the years it becomes the main distributor in Italy 2008 IDIR becomes part of the International group Temot 2011 sees the first dropshipping on ebay 2012 Growth imposes a logistical change on the company which sees the opening of a second warehouse managing and handling the bodywork division 2013 Sees the initiation of the B2C project, delivering directly in Italy through dropshipping for the principle partners of the Point Service network 2013 sees the purchasing of a new site in Afragola (formerly Proprietà Di Pietro)
work in progress
Network Partner Suppliers We are able to supply every original part, or equivalent, for all producers, compatible with any make or model of car Some components available Batteries Lubricants Brake pads Brake discs Body work Tyres Radiators Electrics Linkage Engines Shock absorbers Chain belts and distribution kits Pumps Filters Clutches
Accessories Gloves Technical items Cleaning products Garage products for carwashes Car care products Chains and stocking networks Acoustic advisers Body work parts Workshop Equipment Lubricants Ignition Batteries Plugs Magg.100AH Batteries Sparkplugs Motors and alternators Motorbike batteries Coils and ignition coils Cables Pulleys Alternator spares Chemicals Additives and chemical Antifreeze Rubber Parts Engine supports Silencers Brake cables Sleeves Flanges Water/ fuel tubes Engine Parts Engine seals Ring seals Oil sumps
Bodywork Windscreen wipers Front and rear shock absorbers Bonnet spacer blocks Electrical ventilation systems Lighting Chrome work Handles Windscreens Wings Bumpers Profiles Windscreens and rear windows Projectors Mirrors Reflectors Reinforcements Brushes and windscreen wipers Engine mounts and caps temperate Timing Belts Belts Fan belts Disengage the clutch Air conditioning Cooling liquid Compressor Other dehydrator filters Evaporators Carcass - Various Bearings Refrigerant gas Deposits compressors Filter driers Evaporators Carcasses Bearings Distribution kit Bearings Belt tighteners, Pulleys Chains and distribution kits
Filters Diesel Air Abitacolo Fuel Petrol Complete kits Jetronic filters Power plant and fuel preparation Fuel pumps Air mass measurer Gas plant EGR valves Oxygen sensor Injection pumps Diesel Air flow metres Ignition and throttles Clutches 3 piece kits Flywheels Trucks Hydraulics 4 piece kits Bearings Accelerator Disc Brake systems: Brake pads Disc brakes Break cylinders Break shoes Drums Hydraulics Break accessories Break shoes and cylinders ABS Break pump callipers
Electrics Sensors Parts Light bulbs Suspension Shock absorbers Supports kits Accessories Springs Thermal systems Water pumps Radiators Thermostats Turbines and intercoolers Cooling tubes Truck boilers Thermo-conductive parts Joints visco Blower Radiator fluids Water pump kits Heaters Transmission CV joints Wheel bearing kits Axle shafts Cruises Wheel hubs Kit CV joints
From 2014 IDIR together with OVAM, two of the biggest market leaders in the Italian aftermarket sector, strengthen their partnership creating NSD srl - both holding a 50% stake in the venture. An innovation with no equal in Italy: two companies serving the same market, with numerous similarities, and a consolidated turnover of almost 110 million, already. Both companies present themselves united by a dynamic development plan that aims to double aggregate sales within 5 years. Various points of synergy: a mix of similar products made up of more than 70 brands from the main component manufacturers, who have already expressed their intention to back the venture, in as much as NSD already represents them: their principle Italian customers; a capillary and complimentary distribution network able to ensure coverage across the north, centre and south of the peninsula. A conviction that we want to become a reference point for the main logistical and commercial networks for dealers of spare parts - Sergio Monzeglio, president of IDIR and partner of NSD with who we have already established long-term relations. Through NSD, we can put at our clients disposal, not only business and services, but also loyalty and marketing know-how, in addition to convenience and continuity, growth and promotions unrivalled in Italy.
Product availability, code identification, online support, logistical tracking numbers This is our Client Services We provide both technical and managerial courses Training Centre, Bosch 3. 850 products shipped daily, 40 courier companies 1500 daily orders 24 hour delivery Warehouse Dispatches March 2016