AAA Vehicle Signage Guide

AAA Vehicle Signage Guide Revised date: 10/12/17 AAA Vehicle Signage Guide 1

In This Guide Introduction to Vehicle Signage Signage Systems for Vehicles...1 Brand Management Quality Standard #3 Vehicle Signage...1 AAA Masterbrand Masterbrand Definition and Prohibited Use...2 Vehicle Signage Overview...3 General Logo Usage Logo Usage Guidelines...4 Logo Size...4 Logo Clear Space...4 Base Colors Club-Owned/PSP Vehicle Base Color...5 Design Element Colors Design Element Colors for Club-Owned, PSP, and Battery Service Vehicles...6 Conspicuity Striping...7 Recommended Decals...8 Club-Owned Decal Placement Guide...9 Club-Owned Tow Truck With Club Name... 10 Club-Owned Tow Truck With Roadside Assistance... 11 Designs for Other Club-Owned Vehicles... 12-13 Designs for AAA Battery Service Vehicles... 14 Preferred Service Provider Preferred Service Provider (PSP) Vehicle Signage... 15 Preferred Service Provider Vehicle Decal Placement... 16-17 Contractor (Non-PSP) AAA Logo Usage Guidelines for Non-PSP ERS Contract Facilities... 18 Contractor Vehicle Signage... 19 Electric Vehicle Charging Stations... 20-22 Additional Information... 23

Introduction to Vehicle Signage Signage Systems for Vehicles Vehicle signage is a powerful advertising tool that can promote the AAA brand and strengthen our competitive position. The design for club-owned vehicles and third-party dedicated providers promotes uniformity and safety while accommodating club preference for base colors, local ordinances and a variety of vehicle designs. Incorporating the masterbrand logo into AAA s signage systems is an integral part of the brand management system. Signs that are highly visible and consistent in design will increase awareness of the AAA brand and help establish AAA s unified presence in the marketplace. Brand Management Quality Standard #3 Vehicle Signage AAA club-owned roadside service fleet vehicles shall display the approved brand vehicle design. Brand Management Quality Standard #3 requires that club-owned vehicles display the following elements: M AAA masterbrand logo. This logo may appear stand-alone, with a club name, or with one of the service descriptors. (See page 9) M Trademark-registered red-and-white reflective conspicuity striping (or blue striping on yellow vehicles). M 800-AAA-HELP number or other nationally accessible toll-free number. These guidelines are also part of the Preferred Service Provider Standards and Criteria. Additional graphic elements or decals added to the club fleet, Preferred Service Provider, or AAA Battery Service vehicles are at the discretion of the club, provided that adequate prominence is given to the masterbrand and clear space rules are observed. AAA Vehicle Signage Guide Introduction to Vehicle Signage 1

AAA Masterbrand Masterbrand Definition and Prohibited Use The AAA masterbrand includes all forms of identity with AAA, including the letters AAA in block form or enclosed within the oval with its orbit. This also applies to the use of the trade name AAA and its verbal uses Triple A, AAA, and Three A or Three A s. AAA partners may not use the AAA trademark as part of their business name in any directory listing or advertising. For example, Smith Auto Services cannot be listed as AAA Smith Auto Services in telephone directories. Logo form AAA Block form AAA Vehicle Signage Guide AAA Masterbrand 2

Vehicle Signage Overview Custom-designed decals and special automotive paint specifications make compliance convenient and affordable. Vehicle decals are produced from quality material that promotes 24-hour visibility and have safety benefits. The film is screen-printed and custom-matched to the approved AAA blue and red colors for the red and white trucks. For ease of application and removal, the decals are also positionable and semi-permanent. All decals have a protective clear coat that helps resist fading, cracking and peeling. The AAA decal system is fairly complex especially the conspicuity striping therefore, it is recommended for ease and long-term cost effectiveness that decals be purchased from a preferred supplier. Preferred suppliers are listed on Brand Central in the Identity > Preferred Supplier section. The following sections contain illustrations depicting the approved design for a variety of club-owned vehicles, AAA Battery Service vehicles, Preferred Service Provider (PSP) vehicles and contractor vehicles. This look is exclusive to this group of service delivery vehicles. Detailed design specifications are also included to assist with decal application and truck painting. When using the AAA logo on any vehicle, all guidelines in the AAA Logo Usage Guidelines, found in the Identity section of AAA Brand Central, apply. Clubs must also adhere to Section 2 of the Emblem Regulations located on AICWEB > Accreditation > Quality Standards. AAA Vehicle Signage Guide Vehicle Signage Overview 3

General Logo Usage Logo Usage Guidelines This page contains basic information on AAA Logo Usage Guidelines for club, PSP, and contractor vehicles. For the full set of guidelines refer to the AAA Logo Usage Guide located in the Identity section of AAA Brand Central. Logo Size For readability on vehicles, a minimum size of 3 inches has been established for the AAA masterbrand logo. This measurement refers only to the height of the oval. Roadside Assistance Logo Clear Space The most basic and important rule for the AAA masterbrand logo is that it needs to be clearly visible. M To maintain its visual integrity, the logo should never appear crowded by text or other graphics. M A clear space equal to 1/2 the height of the AAA oval should be maintained around the AAA logo, including any descriptors..5x x = height of oval.5x.5x.5x.5x Roadside Assistance The logo should never be used within a sentence. AAA Vehicle Signage Guide General Logo Usage 4

Base Colors Club-Owned/PSP Vehicle Base Colors AAA.com White is the standard base color for clubowned PSP and battery-service vehicles. Yellow and red are acceptable alternatives. 800-AAA-HELP Club Name Address Local phone Base paint specifications are as follows: White base paint shall be the manufacturer s standard model year offering. Club-Owned White Tow Truck (standard) AAA.com Red base paint shall match Dupont F3354, NAPA Martins Senour 3155985 or the equivalent. 800-AAA-HELP Club Name Address Local Phone Yellow base paint shall match Dupont Color Code #5248 or the equivalent. Club-Owned Red Tow Truck (alternate) AAA.com 800-AAA-HELP Club Name Address Local Phone Both hoods display AAA logo similiar to one on white tow truck Club-Owned Yellow Tow Truck (alternate) AAA Vehicle Signage Guide Base Colors 5

Design Element Colors Design Element Colors for Club-Owned, PSP, and Battery Service Vehicles AAA.com Wherever blue or red paint is used as an identification and/or design element, the colors shall match the following automotive paint codes that have been custom mixed for AAA: 800-AAA-HELP Club Name Address Local phone Blue: Dupont Paint Code F3355, NAPA/ Martin Senour paint sales #3462756 or the equivalent from the chart. Red: Dupont Paint Code F3354, NAPA/ Martin Senour paint sales #3155985 or the equivalent from the chart. Paint boom blue to match Dupont Paint Code F3355 or the equivalent Dupont paints are not mandatory, but these colors mixes should be followed Blue: 1Qt 2Qt Gal Full Gal 535U - Jet Black 10.5 21.0 42.0 56.0 555U - White 163.5 327.0 654.0 872.5 567U - Violet Blue 397.0 794.0 1588.5 2118.5 559U - Bright Blue 748.0 1495.5 2991.5 3989.5 Red 555U - White 22.5 45.0 90.0 120.0 544U - Bright Red 52.0 104.0 208.0 277.5 533U - Red 274.5 594.0 1098.0 1464.0 539U - Orange 742.0 1484.5 2969.0 3958.5 AAA Vehicle Signage Guide Design Element Colors 6

Conspicuity Striping Conspicuity striping decals are required for club-owned, Preferred Service Provider, and AAA Battery Service vehicles. The distinctive striping design for the AAA vehicles is a registered trademark of AAA and must always contain a registered trademark symbol when used in print. The registered trademark symbol is not necessary with the striping when it is placed on a vehicle. 155.7" 85" 85" 2.3" 7.3" 2" 3.3" 7" 2" 3.3" 6.5" 1.5" 6" 1.17" 3.3" 5.7".75" 3.3" 5.4".4" 3.3" 5" 3.3" 4.6" 3.3" 7" 7" Striping Detail for White and Red Trucks Right Side 4.625" 4.625" 155.7" 4.6" 5" 5.4" 5.7" 6" 6.5" 7" 7.3" 85".4".75" 1.17" 1.5" 2" 2" 2.3" 3.3" 3.3" 3.3" 3.3" 3.3" 3.3" 3.3" 3.3" 85" 4.625" 4.625" Striping Detail for White and Red Trucks Left Side 7" 7" 155.7" 4.6" 5" 5.4" 5.7" 6" 6.5" 7" 7.3" 85".4".75" 1.17" 1.5" 2" 2" 2.3" 3.3" 3.3" 3.3" 3.3" 3.3" 3.3" 3.3" 3.3" 85" 4.625" 4.625" Striping Detail for Yellow Trucks Left Side 7" 7" AAA Vehicle Signage Guide Conspicuity Striping 7

Recommended Decals Front Hood Decals Clubs may use the masterbrand by itself or with service descriptor Emergency Services, Roadside Assistance, or Emergency Road Service on the hood. For safety reasons and compliance with local ordinances, the hood design is screenprinted, non-reflective, opaque 3M film. Rear Decals Rear It is recommended that clubs place at least one decal on the rear of the vehicle. Use transparent decals on windows so that visibility is not hindered. Other available decals include: M AAA-branded battery decals M AAA.com M AAA App M EV charging AAA Vehicle Signage Guide Recommended Decals 8

Club-Owned Decal Placement Guide This page shows recommended placement of required and optional decals on club-owned vehicles. AAA.com 800-AAA-HELP Club Name Address Local phone B 3'-0" A DOOR DECALS A: 3M Scotchcal Screen Printed, Non-reflective Opaque Film Match Blue: Dupont Paint Code F3355 1'-10" A B: 3M Scotchcal Screen Printed, Non-reflective Opaque Film Match Red: Dupont Paint Code F3354 Typeface: Frutiger Bold Italic Emergency Services or Emergency Road Services decals can also be used according to the club s standard naming. WING DECALS A: 3M Scotchcal Screen Printing Match Blue: Dupont Paint Code F3355 Emergency Road Services Typeface: Frutiger Bold Italic AAA Vehicle Signage Guide Club-Owned 9

Club-Owned Decal Placement Club-Owned Tow Truck With Club Name DOOR DECALS A: 3M Scotchcal Screen Printing Match Blue: Dupont Paint Code F3355 or equivalent B: 3M Scotchcal Screen Printing Match Red: Dupont Paint Code F3354 or equivalent C: 3M Scotchcal Screen Printing Overprint Clear Typeface: Frutiger Bold Italic SIDE DECAL COLORS A: 3M Scotchcal Screen Printing Match Blue: Dupont Paint Code F3355 or equivalent B: 3M Scotchcal Screen Printing Match Red: Dupont Paint Code F3354 or equivalent C: 3M Scotchcal Screen Printing Overprint Clear AAA Vehicle Signage Guide Club-Owned 10

Club-Owned Decal Placement Club-Owned Tow Truck With Roadside Assistance DOOR DECALS A: 3M Scotchcal Screen Printing Match Blue: Dupont Paint Code F3355 or equivalent B: 3M Scotchcal Screen Printing Match Red: Dupont Paint Code F3354 or equivalent C: 3M Scotchcal Screen Printing Overprint Clear Typeface: Frutiger Bold Italic Refer to Logo Design Specifications section in this guide SIDE DECAL COLORS A: 3M Scotchcal Screen Printing Match Blue: Dupont Paint Code F3355 or equivalent B: 3M Scotchcal Screen Printing Match Red: Dupont Paint Code F3354 or equivalent C: 3M Scotchcal Screen Printing Overprint Clear AAA Vehicle Signage Guide Club-Owned 11

Club-Owned Designs for Other Club-Owned Vehicles Cab-Over Tow Truck Flat Bed Vehicle Cab-Over Flat Bed AAA Vehicle Signage Guide Club-Owned 12

Club-Owned Designs for Other Club-Owned Vehicles (continued) Pickup Truck Address AAA.com Local Phone Utility Vehicle Roadside Assistance Address Local Phone AAA.com Van AAA Vehicle Signage Guide Club-Owned 13

Club-Owned Designs for AAA Battery Service Vehicles Club-owned truck Club-owned van M This decal is club-optional. AAA Vehicle Signage Guide Club-Owned 14

Preferred Service Provider Preferred Service Provider (PSP) Vehicle Signage PSPs should use the same signage design and required elements as the AAA clubowned fleet. However, rather than using the AAA masterbrand by itself or the club name with the masterbrand, PSPs should use the AAA logo with Roadside Assistance, Emergency Road Service, or Emergency Services, in accordance with their affiliated club. All PSPs are required to abide by the clear space rule when placing the AAA logo signage on their vehicles. If there is a concern on how to perform this within AAA Quality Standard requirements, use the drawings shown here as a guide or contact the PSP Program Manager or an Automotive Services Regional Manager. x = height of center of masterbrand oval } x For safety reasons and compliance with local ordinances, the hood design is screenprinted, non-reflective, opaque 3M film..5x.5x.5x Roadside Assistance Clear space rule applies to all descriptors, including Roadside Assistance, Emergency Services, and Emergency Road Service. AAA Vehicle Signage Guide Preferred Service Provider 15

Preferred Service Provider Decal Placement PSP Light Service Vehicle PSP Tow Truck PSP Battery Service Vehicle M This decal is club-optional. AAA Vehicle Signage Guide Preferred Service Provider 16

Preferred Service Provider Decal Placement DOOR DECALS A: 3M Scotchcal Screen Printing Match Blue: Dupont Paint Code F3355 or equivalent B: 3M Scotchcal Screen Printing Match Red: Dupont Paint Code F3354 or equivalent C: 3M Scotchcal Screen Printing Overprint Clear Typeface: Frutiger Bold Italic Refer to General Logo Usage guidelines in this guide. SIDE DECAL COLORS A: 3M Scotchcal Screen Printing Match Blue: Dupont Paint Code F3355 or equivalent B: 3M Scotchcal Screen Printing Match Red: Dupont Paint Code F3354 or equivalent C: 3M Scotchcal Screen Printing Overprint Clear AAA Vehicle Signage Guide Preferred Service Provider 17

Contractor (Non-PSP) AAA Logo Usage Guidelines for Non-PSP Contract Facilities The AAA logo may be displayed by contract facilities provided that Roadside Assistance, Emergency Services, or Emergency Road Service appear in connection with the AAA Emblem. Contractors may not use the masterbrand by itself. The AAA logo cannot be used as part of the independent road service contractor s trade name. Logo Color: The AAA logo may be printed in two colors using Pantone 287 Blue and Pantone 485 Red as shown in the Logo Usage Guidelines. The logo may also be printed in all black or white on a solid color background with the space between the A s in the oval being same as the background color. Use the logo in accordance with the affiliated club s naming convention. The specific guidelines for logo elements, color, size and clear space surrounding the logo must be adhered to as outlined in this section and the AAA Logo Usage Guidelines. Emergency Services Emergency Road Service Roadside Assistance Contract facilities have the right to use the AAA logo, which is one of the most recognized roadside service symbols in the world. To maintain consistency and clarity for AAA members, it is important for non-psp contractors to follow certain logo specifications as required by AAA. These guidelines are to be followed for any advertising such as white- and yellow-page listings, building signs, equipment, highway signs, promotional literature, online advertising, etc. Questions should be directed to local club. Emergency Services Emergency Services Emergency Services Emergency Road Service Emergency Road Service Emergency Road Service Roadside Assistance Roadside Assistance Roadside Assistance Roadside Assistance is the most common descriptor but Emergency Services or Emergency Road Service can also be used according to the club s standard naming practice. AAA Vehicle Signage Guide Contractor (Non-PSP) 18

Contractor (Non-PSP) Contractor Vehicle Signage.5X AAA signage can appear anywhere on the side or the rear of the vehicle where there is room to comply with rules for clear space and minimum size. Note: A clear space equal to 1/2 the height of the AAA oval should be maintained around the AAA logo, including any descriptors..5x.5x.5x Roadside.5X Assistance x = height of oval Tow Truck Light Service Vehicle AAA Vehicle Signage Guide Contractor (Non-PSP) 19

Electric Vehicle Charging Stations Guidelines for Electric Vehicle Charging Stations Adding AAA branding to an EV charging station: M Whenever possible, branding should be prominent on the station, in a superior position to other design elements (e.g. GoSpace or other OEM branding). M The AAA masterbrand or club name version of the logo should appear, at a minimum, on the front of the charging station. M Recommended naming of the service: Electric Vehicle Charging. M Service description or naming should be used outside of the masterbrand descriptor space in Frutiger Bold (non-italic) font. M Clubs may create signage next to the station if there is no room on the station for AAA branding. AAA Vehicle Signage Guide Electric Vehicle Charging Stations 20

Electric Vehicle Charging Stations Signage Guidelines - Optional Elements M Clubs may use the Conspicuity Stripe (standard colors) on EV charging stations. M Design graphics such as the lightning bolt/car/plug graphic are acceptable. M Additional masterbrand logos and Electric Vehicle Charging labeling may be used on side or back of station. AAA Vehicle Signage Guide Electric Vehicle Charging Stations 21

Electric Vehicle Charging Stations Signage Guidelines - Colors M Use red, blue, or white base colors with reverse (white) logos and lettering for larger stations that can be wrapped. M The tables shown provide the values of the approved colors. M On smaller stations, where surface real estate is limited, two-color logos can be used. However, the reverse (white) logo should be used on dark surfaces. M Do not mix color schemes. M Green may be used on charging stations according to the specifications shown here. M Please note: while 1-color masterbrand logos may be used, the AAA masterbrand logo should never be shown in green, only in reverse (white) on a green background. AAA Red Pantone 485 Hex: #CC0000 CMYK: RGB: C: 9% R: 216 M: 99% G: 30 Y: 100% B: 5 K: 2% AAA Blue Pantone 287 Hex: #003366 CMYK: RGB: C: 100% R: 32 M: 87% G: 61 Y: 20% B:124 K: 10% AAA Green Pantone 362 Hex: #509E2F CMYK: RGB: C: 74% R: 80 M: 15% G: 158 Y: 100% B: 47 K: 2% AAA Vehicle Signage Guide Electric Vehicle Charging Stations 22

Additional Information All logos featured in this guide can be downloaded in high resolution from AAA Brand Central. General branding guidelines can be found in the following locations: M AAA Logo Usage Guidelines. M AAA Brand Management Quality Standards on AICWEB (Please note: This link can only be accessed by AAA associates from AAA-networked computers). All branding inquiries may be directed to: Brand@national.aaa.com. AAA Vehicle Signage Guide Electric Vehicle Charging Stations 23