TM PRE-PLANNING & DELIVERY GUIDE Need Assistance? Call 1-888-329-4847
PRE-DELIVERY Spa Delivery Preparatin Yur spa delivery will arrive CURBSIDE at the specified delivery address yu prvided at the time f yur purchase. Yu will need t make prir arrangements fr assistance in mving yur spa int yur desired spa lcatin. If yur spa lcatin will be mre than 10 feet frm an existing electrical utlet that is ready and dedicated fr spa use, yu may als need t hire a prfessinal electrician t establish thse electrical cnnectins. Mst cities and cunties require permits fr exterir cnstructin and electrical circuits. Be aware f yur lcal cdes and laws. Sme areas have cdes requiring barriers such as fencing and/r self-clsing gates n prperty t prevent unsupervised access t the prperty by children. Yur lcal cde enfrcement department can prvide infrmatin n which permits may be required and hw t btain them befre delivery f yur spa. DREAM MAKER SPAS PRE-PLANNING GUIDE PAGE 1
TM Curbside Delivery Instructins Need Assistance? Call 1-888-329-4847 Please read instructins carefully t experience a smth spa delivery. Please read Dream Maker Spas Pre-Delivery Guide fr details n site preparatin fr yur new spa. All listed requirements must be met prir t delivery f yur spa. If yu purchased the 240V versin electrical hkup, electrical wrk must be dne by a licensed, certified electrician. Yur street must be clear frm all debris and must be able t accmmdate a truck (up t 65 lng). If this is an issue, please cntact us at least 48 hurs befre delivery. Delivery will be made CURBSIDE at the end f yur driveway. NO EXCEPTIONS. Extrardinary curbside delivery requirements may prevent delivery r may require extra fees, payable by buyer t the retailer s carrier. Any extrardinary delivery requirements need t be pre-arranged prir t delivery. Delivery will be Mnday - Friday, 8 a.m. - 5 p.m. and cannt be delivered withut a signature. All required city/subdivisin permits are the respnsibility f the spa wner. Spa unpackaging is the respnsibility f the BUYER. Spa must be inspected befre delivery agent departs. If damage is nticed, nte the damage n the freight bill and call Dream Maker Spas at 1-888-329-4847. NOTE: Spa delivery will be attempted based n the infrmatin yu prvide. If delivery is nt pssible n the first attempt due t pr accessibility r missed appintments, yur spa rder may be canceled. RETURNS: All prduct returns must be sent back in riginal manufacturer s packaging and crating materials including the riginal invice, placed n a pallet and put curbside fr pickup. Electrical discnnect charges are the respnsibility f the buyer. Refunds are nt prcessed until ht tub is successfully picked up by carrier. If riginal schedule pickup is nt pssible due t buyer s failure t meet utlined return requirements, additinal fees may be assessed t the buyer.
PRE-DELIVERY Spa Lcatin Checklist (mre details n fllwing pages): Is permitting required fr cnstructin, electrical r barriers? Is the supprt surface adequate t supprt the weight f the spa? Is the supprt surface adequate t handle water verflw? Are there cnsideratins fr limiting access by children? Are there verhead electrical lines? Will the electrical crd reach an utlet? Is the electrical utlet dedicated fr the spa use nly? Is there adequate rm t access the service dr, drain and filter? Are there any privacy cnsideratins? D yu have adequate space fr the cver when the spa is in use? SITE SELECTION Befre prceeding, please read the Imprtant Safety Instructins at the beginning f the wner s manual, available n ur website, DreamMakerSpas.cm/Owners. 1. Electrical Cnnectin. Fr 120V mdels, plug int a 15 amp dedicated utlet, and yu are ready t enjy. The electrical crd is 12 lng s it needs t be clse enugh t plug directly int a three-prng grunded utlet. D nt use an extensin crd. Fr 240V mdels, electrical installatin must be cmpleted by a qualified certified licensed electrician in cmpliance with all cdes. 2. N Overhead Pwer Lines. D nt lcate yur spa under verhead pwer lines r in prximity t existing buried r expsed electrical circuits. See yur electrician. 3. Childprf Yur Spa. Plan fr limiting access f children. Precautins such as self-clsing and lcking gates r access drs, fencing and ther child barriers, as dictated by the site. 4. UL Safety Cver Required. In additin t its insulating factrs, a gd cver als prvides a measure f additinal prtectin frm unwanted access. Yur Dream Maker Spa cver is classified by the Underwriters Labratries meeting ASTM F1346-91 requirements. DREAM MAKER SPAS PRE-PLANNING GUIDE PAGE 3
SITE SELECTION Prvide a slid lad-bearing site: CAUTION: Yur spa must be installed n a level, flat, slid lad-bearing surface. D nt lcate the spa n a surface that can be damaged r altered by water. The site must prvide a slid fundatin with a minimum lad bearing capacity f 34 kg per 929 sq. cm (75 punds per square ft). Cncrete slabs and decks must be designed t supprt this weight. D nt select a site cmpsed f individual unsupprted bricks, blcks, grass r ther materials which will shift unevenly and cause damage t yur spa s internal frame. Prvide a level, flat site: A level site is critical t bth the perfrmance and enjyment f yur spa. A flat and level site prvides the surface necessary t prperly dispense weight between the ftwell (which bears mst f the spa s weight) and the structural frame (which primarily prvides stabilizatin and secndary supprt). Surface Suggestins: Travertine Brick Pavers Synthetic Wd Cement Stne/ Slate Stained Cement DREAM MAKER SPAS PRE-PLANNING GUIDE PAGE 4
ELECTRICAL REQUIREMENTS FOR 120V 15AMP Lcate yur spa s that the GFCI plug and crd will reach a dedicated 120V utlet, but nt clser than 5 feet (1.5 meters). A dedicated utlet is ne that des nt have ther electrical devices perating n the same circuit. This can be checked by turning ff the circuit breaker that supplies the intended utlet and verifying that n ther electrical devices n lnger wrk, such as a refrigeratr, dishwasher, washing machine, cffee maker, hair dryer, etc. D nt use an extensin crd. See wners manual fr directins n extending crd. D nt cnnect t the utlet until the spa is filled with water. Pull ut GFCI crd befre using. ELECTRICAL REQUIREMENTS FOR 240V* *240V electrical cnnectins must be cmpleted by a Certified Licensed Electrician. A GFCI AND A DISCONNECT SWITCH ARE REQUIRED: The Natinal Electrical Cde requires that spas cnnected t 240V circuits be equipped with a GFCI and Discnnect Switch. See Natinal Electrical Cde Articles 680-12 and 680-42. ISOLATED, DEDICATED 240V, 30 OR 50 AMP CIRCUITS ARE REQUIRED. All 240V peratins wiring must be permanently hardwired, installed in grunded cnduit and installed in cmpliance with the Natinal Electrical Cde and all lcal cdes. WARNING: USE COPPER CONDUCTORS ONLY! DREAM MAKER SPAS PRE-PLANNING GUIDE PAGE 5
CONGRATULATIONS! Yu are nw ready t start Living the Spa Life. Welcme t the Dream Maker Spas Family! Custmer Service is here t serve yu and ensure the best pssible experience. If yu have any questins abut preparing fr yur new Dream Maker Spa, please call us! 1-888-329-4847 TM