Woolworths Quality Assurance Version 2.1 March 2015
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Introduction Woolworths is committed to ensuring that all products we sell are safe, compliant and of the highest quality across all our Woolworths businesses in Australia and New Zealand. Woolworths has a responsibility to provide the best possible product and service to our customers. To support this responsibility, Woolworths has in place clear and defined procedures and requirements. Products must comply with all Federal, State and Territory Regulations, Consumer Laws, Australian and New Zealand Standards and requirements outlined in this document. We look forward to your commitment in supporting Woolworths and growing our business together whilst ensuring the quality and safety of the products we sell to our millions of customers daily. Version 2.1 March 2015 S0-3
0.1 Table of Contents Section 0 Introduction 0.1 Table of Contents... S0-4 0.2 Document History... S0-7 0.3 Document Number... S0-7 Section 1 Sample Submission Requirements 1.1 Sample Submissions... S1-4 1.1.1 General Sample Submissions... S1-6 1.1.2 Children s Nightwear and Limited Daywear Sample Submissions... S1-7 Section 2 Size Charts 2.1 Body Measurement Size Charts... S2-3 2.1.1 Infants 00000 2 Body Measurements... S2-4 2.1.2 Children s 1 7 Body Measurements... S2-5 2.1.3 Girls 8 16 Body Measurements... S2-6 2.1.4 Boy s 8 16 Body Measurements... S2-7 2.1.5 Women s 6 18 Body Measurements... S2-8 2.1.6 Women s S XL Body Measurements... S2-9 2.1.7 Women s 16 26 Body Measurements... S2-10 2.1.8 Women s +S - +XL Body Measurements... S2-11 2.1.9 Men s XS / 30 2XL / 40 Body Measurements... S2-12 2.1.10 Men s 3XL / 42 7XL / 50 Body Measurements... S2-13 2.1.11 Foot Length Body Measurements for Socks... S2-14 2.2 Minimum Garment Measurement Size Charts... S2-15 2.2.1 Minimum Garment Neck Opening Circumference Stretched... S2-16 Section 3 Construction and Product Specific Requirements 3.1 Construction Requirements... S3-3 3.1.1 Stitching Terminology... S3-4 3.1.2 Specific Construction Requirements... S3-5 3.2 Product Specific Requirements... S3-11 3.2.1 Children s Nightwear and Limited Daywear... S3-11 3.2.2 Manchester... S3-11 3.2.3 Maternity Feeding Apparel... S3-12 3.2.4 Napery... S3-12 3.2.5 Nursery... S3-12 3.2.6 Safety, Workwear and High-Visibility Products... S3-12 3.2.7 Swimwear and Leotards... S3-13 3.2.8 Water Proof Products... S3-13 3.2.9 Uzbek Cotton... S3-13 Section 4 Safety Matrix 4.1 Safety Requirements... S4-2 4.2 Safety Matrix... S4-3 Version 2.1 March 2015 S0-4
Section 5 Performance Testing Requirements 5.1 Performance Testing Requirements... S5-2 5.1.1 Performance Testing Requirements... S5-3 5.1.2 Woolworths Approved 3 rd Party Test Laboratories... S5-4 5.1.3 Woolworths Test Methods... S5-4 5.1.4 Claims Verification Testing Requirements... S5-5 5.1.5 Test Report Submissions... S5-5 5.1.6 Performance Testing Matrix... S5-6 5.1.7 Pull Force / Attachment Strength Testing... S5-16 5.2 Woolworths Test Methods... S5-20 5.2.1 Woolworths In-House Test Methods... S5-20 Section 6 Labelling 6.1 Labelling Requirements... S6-2 6.1.1 General Labelling... S6-3 6.1.2 Brand Labelling... S6-3 6.1.3 Country of Origin Labelling... S6-3 6.1.4 Children s Nightwear and Limited Daywear Labelling... S6-3 6.2 Size Labelling... S6-4 6.2.1 Apparel and Accessory Size Labelling... S6-5 6.2.2 Children s Nightwear and Limited Daywear Labelling... S6-5 6.2.3 Size Labelling Charts... S6-6 6.3 Fibre Content Labelling... S6-10 6.3.1 Fibre Content Labelling... S6-11 6.3.2 Natural Fibres... S6-12 6.3.3 Man-Made Fibres... S6-13 6.3.4 Leather and Other... S6-13 6.4 Care Labelling... S6-14 6.4.1 Care Labelling... S6-15 6.4.2 Care Instructions... S6-16 6.4.3 Fabric or Garment Specific Care Instruction Add On or Adjustment... S6-32 6.4.4 Care Instruction Add On or Adjustment... S6-34 Section 7 Packaging 7.1 Pre-Packaged Goods Requirements... S7-3 7.1.1 General Pre-Packaging... S7-4 7.1.2 Brand Packaging... S7-4 7.1.3 Children s Nightwear and Limited Daywear Packaging... S7-4 7.1.4 Warnings... S7-5 7.1.5 Requirements to be Stated on Pre-Packaged Goods... S7-6 7.1.6 Use of ARPANSA UPF Logo... S7-6 7.1.7 Packaging Quality... S7-6 7.2 Outer Packing Requirements... S7-7 7.2.1 General Outer Packaging... S7-8 7.2.2 Outer Box Packaging... S7-8 Version 2.1 March 2015 S0-5
Section 8 Appendix 8.1 Artwork for Swing Tags and Stickers... S8-4 8.1.1 Woolworths Sample Swing Tag... S8-4 8.1.2 Big W Generic High Visibility Swing Tag... S8-5 8.1.3 Hanging Tape Sticker for Tops and Dresses... S8-6 8.1.4 Hanging Tape Sticker for Pants, Shorts and Skirts... S8-7 8.1.5 Hygiene Sticker... S8-8 8.2 Referenced Standards and Regulations... S8-10 8.2.1 Standards... S8-10 8.2.2 Regulations... S8-13 Version 2.1 March 2015 S0-6
0.2 Document History Issue Date Version Version Date Sections Comments November 2013 1 November 2013 All sections Initial release in new format October 2014 2 September 2014 All sections March 2015 2.1 March 2015 All sections 0.3 Document Number AWD.SOFT.MAN.001 Version 2.1 March 2015 S0-7
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