% Off. 10% Off. 10% Off. Letter Coupon Templates - Statics. Any One of the Following: Four Wheel Alignment

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1 Body Inspection Four Wheel Alignment LC1 Required once every two years to maintain your coverage under the BMW Rust Perforation Limited Warranty Take advantage of this special offer to make sure that your BMW s Rust Perforation Limited Warranty stays in effect Contact us for details and please refer to your BMW Owner s Manual for warranty specifics Helps protect tires from uneven and unnecessary wear Service includes: Inspect suspension, steering components and tires for wear and damage; Check and correct all adjustable angles as required Price applies to passenger cars only to BMW vehicles. Cannot be combined with any other offer. Expires XX days from receipt of this offer. LC2 Cooling System Service Installed Original BMW Accessories LC3 Helps protect against freeze-ups, overheating and corrosion of engine components Service includes: Check hoses, clamps, and condition of radiator Original BMW Accessories are designed to do more than help you personalize your BMW. They re engineered to enhance your ownership experience at every turn. LC4 Perform pressure test and check for leaks Exterior and Interior Accessories Entertainment and Communications Drain system and refill Original BMW coolant Cargo and Transport Options Details and Extras (not applicable for vehicles with lifetime rated coolant) Offer valid only on Original BMW Accessories at Dealer Name. Prices exclude tax. One coupon per customer. Coupon has no cash value, is non-transferable, and cannot be duplicated. Original coupon must be presented and redeemed at time of purchase. Cannot be combined with any other offer. Discount applies only to retail price of product and not to any sales or value-added tax. Excludes BMW Performance parts. Expires XX days from receipt of offer. Brake Fluid Flush BMW Lifestyle Merchandise Take the BMW experience beyond the driver s seat with our exclusive line LC5 Helps eliminate harmful moisture from your BMW s braking system Service includes: Flush, bleed and inspect brake system Refill with Original BMW brake fluid of BMW Lifestyle merchandise designed for enthusiasts of any age. Apparel Accessories Sports and leisure Timepieces Kids Collection M Power LC6 Offer valid only on BMW Lifestyle products at Dealer Name. Prices exclude tax. One coupon per customer. Coupon has no cash value, is non-transferable, and cannot be duplicated. Original coupon must be presented and redeemed at time of purchase. Cannot be combined with any other offer. Discount applies only to retail price of product and not to any sales or value-added tax. Expires XX days from receipt of this offer. LC7 BMW Services Any One of the Following: Inspection I Coolant System Flush (not applicable to all vehicles) Inspection II Brake System Flush Engine Oil Service Installed Original BMW Accessories BMW Spa Experience Includes: Meticulous exterior and interior detailing Condition all leather and vinyl Polish and wax to a high gloss shine Clean trim, moldings, and windows Clean and polish rims Thoroughly vacuum and clean carpets and mats Treat dashboard (gauges, vents, etc.) Revitalize exposed rubber including tires LC8 Name. duplicated. Original coupon must be presented and redeemed at time of service write-up. Applies only to BMW vehicles. Cannot be combined with any other offer. Expires XX days from receipt of this offer. Name. to BMW vehicles. Cannot be combined with any other offer. Expires x x days from receipt of this offer.

2 Recommended Services For Your Convenience LC9* Schedule a follow-up appointment today and receive 10% off any parts and labor for the services recommended above Dealer Name Offers... early bird drop off service shuttle service LC10 Discounted rental vehicles vehicle wash with every service *For DST In-Warranty coupons, not covered under the BMW Maintenance Program will be added to the saying in the middle Gift Certificate Off Vehicle Inspection LC11* Present this gift certificate and receive off any maintenance or repair in our service center. Our BMW certified technicians will perform a complimentary 29 point inspection to ensure your vehicle is operating at peak performance and safe driving conditions. Brakes Cooling System Belts Hoses LC12 Tires Fluids Exhaust Lights to BMW vehicles. Cannot be combined with any other offer. Expires x x days from receipt of this offer. Name. duplicated. Original coupon must be presented and redeemed at time of service write-up. Applies only to BMW vehicles. Cannot be combined with any other offer. Expires XX days from receipt of this offer. *For In-Warranty coupons, not covered under the BMW Maintenance Program will be added to the saying in the middle Create Your Own Coupon Winter Tires You Spend This: You Save This: LC13* Or More Save Save Save Save Save Save Name. to BMW vehicles. Cannot be combined with any other offer. Expires XX days from receipt of this offer. When winter brings out the worst in a road, only a full set of BMW-approved winter tires can offer the enhanced traction and performance you ll need to take on wintry conditions with confidence - even if your BMW has all-wheel drive. We re here to help you select the winter tires that fit you and your BMW best. All season long. LC14 *For In-Warranty coupons, only valid on services not covered under the BMW Maintainence Program will be added to the disclaimer. Glass Repair From BMW BMW Approved Tires LC15 More than just a distraction, minor damage to your windshield can compromise its integrity and impair your vision on the road. With Glass Repair from BMW, we can often restore windshields to near-factory condition within one hour. What s more, we possess the training and equipment to determine if the damage is beyond repair-and to replace your windshield according to strict, BMW specifications. Please contact our service department for more information. The only points of contact between your BMW and the road, your tires directly affect overall performance and handling. We offer a full line of approved tires that have met BMW s stringent standards for safety and handling characteristics. All-Season Tires Run Flat (RSC) Tires High Performance Tires Winter Tires LC16 Maintains windshield integrity Restores factory look of your BMW Most repairs completed within one hour Replacement (if needed) made with only Original BMW Parts Offer valid only on BMW approved tires at Dealer Name. One coupon per customer. Coupon has no cash value, is non-transferable, and cannot be duplicated. Original coupon must be presented and redeemed at time of purchase. Cannot be combined with any other offer. Expires ## days from receipt of this offer. Discount applies only to retail price of product and not to any sales or value-added tax.

3 BMW Tire Center Power Steering Fluid Flush LC17 BMW approved tires Helps eliminate harmful moisture from your BMW s power steering system Service includes: LC18 Offering peace of mind air pressure Flush, bleed and inspect power steering system Refill with Original BMW power steering fluid Competitive BMW tire pricing Name. Loaner Vehicle Tire Safety Reminder LC19 While recommended services are performed Good for one-day loaner Please call ahead to reserve vehicle When it comes to your BMW, around here your safety is our #1 concern. To ensure your safety, please check your tire pressure on a regular basis or bring your BMW by our service department and we will be glad to do it for you at no cost. Performing regular checks of your tire pressure will also extend the tire life and improve driving conditions. LC20 Must have a valid driver s license & proof of insurance. Must be 21 years of age. BMW Synthetic Oil Service Complete Detail Service LC21 Up to 8 qts. of premium synthetic motor oil Replace filter with Original BMW oil filter Check tire pressure and tread depth Check all fluids under the hood Multi-Point Inspection duplicated. vehicles. Cannot be combined with any other offer. Expires ## days from receipt of this offer. Buff and Wax Interior Vacuum Clean Windows Inside and Out Tire Dressing Carpet Shampoo Clean Dash and Seats Name. to BMW vehicles. Cannot be combined with any other offer. Expires XX days from receipt of this offer. LC22 Paintless Dent Removal AC Performance Inspection LC23 Paintless Dent Removal is an on-site service by appointment only. Please call our service department to schedule a convenient day and time to perform this service. Check operation of AC components Check all AC hoses and belts Test outlet temperature Performance test system Name. to BMW vehicles. Cannot be combined with any other offer. Expires XX days from receipt of this offer. LC24

4 Pick Up And Delivery LC25 pick up and delivery of your BMW for your next service visit. Mention this coupon when you call for your appointment to schedule a convenient pick up time. LC26 Name. Dealer Name Mission Statement LC27 The Dealer Name trained and certified staff will continuously provide you with outstanding customer service and expertise. Our promise and commitment is your total satisfaction. LC28 On Hold Vehicle Appraisal A well maintained BMW retains it s resale value remarkably well. If you would like to find out the value of your BMW please come in or call us today. We will be happy to LC30 perform a complimentary vehicle appraisal. Name. Schedule Early Car Wash LC31 We at Dealer Name want to make sure that your next appointment is at a time which is convenient for you and that your transportation needs are met. Please help us to meet our goal by scheduling your next appointment ahead of time. Please call today or Get acquainted with the service department staff at Dealer Name with this offer for a complimentary car wash. LC32 schedule an appointment online at

5 Alignment Check Maintenance Program Upgrade Off (with the purchase of 4 new tires) LC33 Dealer Name sells and installs the high-quality, name-brand tires engineered specifically for your BMW and with our state-of-the-art four-wheel alignment service you ll be riding smooth and straight! Lock in the cost of maintenance on your BMW today and ensure the best value and expert service for your Ultimate Driving Machine for years to come. LC34 Name. Name. Comprehensive Vehicle Inspection Customer Lounge & Cafe LC35 Includes: Under the car, under the hood, BMW diagnostic test, exterior of the car and road test Visit our customer lounge & cafe while you wait for service Fresh cookies baked daily Cappuccino Flavored coffee (Chip-n-Dale) LC36 Flavored beverages Name. All while checking your or watching our flat screen satellite TV Inspection Service Wheel Balance LC37 Inspection I or Inspection II Service. Includes: Replacing engine oil filter; checking brake and tire condition, power-steering system, all fluid levels, and more. Call (954) to schedule your appointment. Out-of-balance tires can cause a car to vibrate at higher speeds. A tire is out of balance when one section of the tire is heavier than the others. Dealer Name is the only center in the area to offer Road Force technology, ensuring the smoothest possible ride for your BMW. LC38 Name. to BMW vehicles. Cannot be combined with any other offer. Expires X X days from receipt of this offer. duplicated. vehicles. Cannot be combined with any other offer. Expires XX days from receipt of this offer. The Ultimate Service Package We Value Your Comments LC39 Thorough 21-point vehicle inspection including your A/C system Inspect lights, horns, windshield wipers and washer & exhaust system Inspect brake linings and fluid levels Inspect and top off under hood fluid levels If you have any comments or ideas that would allow us to serve you better, or if for any reason you are not completely satisfied with Dealer Name contact: LC40 Engine oil service Name. Name, Title (353) address

6 Service So Good... You ll Look Forward to Needing It. Original BMW Accessories and Lifestyle Merchandise purchases under % Off purchases over 250 LC41 When you buy a car from Dealer Name, you notice what sets us apart from other dealerships. We treat you with the respect you deserve before, during and after you ve purchased your vehicle to give you the best possible ownership experience. And, we must be doing something right because BMW recognized us with their most prestigious award for the 3rd year in a row, The BMW Center of Excellence. Original BMW Accessories and BMW Lifestyle Merchandise are designed to personalize your BMW and enhance your ownership experience at every turn. Our exclusive line of BMW Lifestyle merchandise is designed for enthusiasts of any age. Exterior and Interior Accessories Cargo and Transport Options Apparel Timepieces Kids Collection Sports and leisure LC42 This extraordinary distinction is based on high quality customer satisfaction in sales Entertainment and Communications Details and Extras Accessories M Power and service and is awarded to the top 10% of the BMW Centers in the United States. At Dealer Name, we not only pamper your car, but we also pamper you to ensure that your experience with us is the best you ve ever had. Offer valid only on Original BMW Accessories and BMW Lifestyle items at Dealer Name. One coupon per customer. Coupon has no cash value, is non-transferable, and cannot be duplicated. Original coupon must be presented and redeemed at time of purchase. Cannot be combined with any other offer. Discount applies only to retail price of product and not to any sales or value-added tax. Excludes BMW Performance parts. Expires XX days from receipt of this offer. Rubber Floor Mats Frequently Asked Questions LC43 Custom-fit rubber mats feature 1/2 deep channels to trap water, slush and dirt. Will not crack, curl or stiffen in any temperature. With mat grip fasteners to hold them in place When is my first service due? Your first service, which includes an oil change, is due per your service indicator or annually. We suggest you call for an appointment two weeks in advance of the date you would like to come in. What transportation do you provide? We provide transportation that will take you to your home or work and then pick you up again in the afternoon within a ten mile radius. Also, we have a loaner fleet available for your overnight or extended servicing needs by appointment only. Rental cars are also available at very reasonable daily rates, (please allow for extra time when dropping off your vehicle.) LC44 duplicated. vehicles. Cannot be combined with any other offer. Expires x x days from receipt of this offer. Is early bird service available? Yes, if you would like, you can drop your vehicle off the night before your service. You can drop your vehicle off on the south side of the BMW showroom, fill out an Early Bird Drop-Off note and drop it in our service mail slot. Other Departments Certified Collision Repair Center LC45 Certified Collision Repair Center - Our state of the art facility offers reliable automotive repair of the highest quality, from the moment a damaged vehicle of any make or model comes through our doors until it is expertly repaired - looking and running like new. Parts Department - We have lots of exciting products to offer our customers, including the BMW Lifestyle Merchandise and Original BMW Accessories. Our state of the art facility offers automotive repair of the highest quality, from the moment a damaged BMW comes through our doors until it is expertly repaired looking and running like new. LC46 BMW Original Owner Protection Program Vehicle Valet Service LC47 The BMW Original Owner Protection Program is an extended service contract guaranteeing that the covered repairs will be performed using Original BMW Parts and only at an authorized BMW repair facility. Includes the benefits of BMW Roadside Assistance. Vehicle valet service is picking up your BMW for your service visit and returning it to you when the service is completed. Includes delivery of a BMW loaner vehicle while we service your BMW. LC48 Please contact service consultant for your cost at Dealer Name for details. Price excludes tax. Offer valid only with coupon at Dealer Name. One coupon per customer. Coupon has no cash value, is non-transferable, and cannot be duplicated. Original coupon must be presented and redeemed at time of service write-up. Applies only to BMW vehicles. Cannot be combined with any other offer. Expires XX days from receipt of this offer. Please contact Dealer Name for details. Price excludes tax. Offer valid only with coupon at Dealer Name. One coupon per customer. Coupon has no cash value, is non-transferable, and cannot be duplicated. Original coupon must be presented and redeemed at time of service write-up. Applies only to BMW vehicles. Cannot be combined with any other offer. Expires XX days from receipt of this offer.

7 LC49 Installed Original BMW Accessories, BMW Lifestyle Merchandise or Vehicle Wash 15% Off Occasionally Dealer Name sends valuable sales and service offers and information via . Present this offer with valid address the next time you visit our service department. address will be used only by Dealer Name. With Address Offer valid only on Original BMW Accessories or BMW Lifestyle Merchandise at Dealer Name. Prices exclude tax. One coupon per customer. Coupon has no cash value, is non-transferable, and cannot be duplicated. Original coupon must be presented and redeemed at time of purchase. Cannot be combined with any other offer. Discount applies only to retail price of product and not to any sales or value-added tax. Expires XX days from receipt of offer. Competitive Pricing Bring in your estimate from a competitor and we will match it (using Original BMW Parts). LC52 Name. Estimates using non BMW original parts do not apply. One coupon per customer. Coupon has no cash value, is non-transferable, and cannot be duplicated. Original coupon must be presented and redeemed at time of service write-up. Applies only to BMW vehicles. Cannot be combined with any other offer. Expires ## days from receipt of this offer. Maintenance Program Annual Oil Change ipod & Sirius Satellite Radio LC53 If your BMW Maintenance Program is still in effect and you haven t had your oil changed in the past year come in and get your complimentary oil change. Use this coupon to get 10% off the installation of an ipod adapter or Sirius Satellite Radio. LC54 Name. duplicated. vehicles. Cannot be combined with any other offer. Expires ## days from receipt of this offer. Any Brake Service Additional Repairs 15% Off or Services Needed LC55 Includes both two-wheel and four-wheel brake service See Service Advisor for details Use this coupon to get 10% off any additional repairs or services needed on your BMW while in for regular service. LC56 Name. Name.

8 Fuel Injection Flush Tire Performance Service LC57 Improves performance Reduces exhaust emissions Improves gas mileage Improves starting Smooths idle Four Wheel Alignment Road Force Balance - 4 tires Maintains factory ride performance Extends tire life LC58 Name. to BMW vehicles. Cannot be combined with any other offer. Expires x x days from receipt of this offer. Saves fuel expense Superior BMW Services Original BMW CareProducts LC59 Our service department is home to Dave Baumann, 18-time ACT National Awardee. Service your BMW with the best technicians! Keep your BMW looking new with our selection of original BMW cleaners, shampoos and waxes LC60 duplicated. vehicles. Cannot be combined with any other offer. Expires ## days from receipt of this offer. Semi Annual A/C Deodorize Off Globe Parking Connection LC61 Completely disinfect and deodorize your BMW air conditioning ventilation. Removes musty odor and contaminates. duplicated. vehicles. Cannot be combined with any other offer. Expires XX days from receipt of this offer. When you are flying out of town use our Globe Parking Connection to have your BMW conveniently serviced while you are away. Ask your service consultant for more details. LC62 Dealer Name Summer Maintenance Special (most models) LC63 Maintenance Special: Complete lube, oil, & filter using synthetic oil, check and top off all fluids New wiper inserts (most models) General safety inspection Test battery & charging system Inspect brakes and tires Check cooling system, belts and hoses Check air conditioning operation Wash and vacuum Name. to BMW vehicles. Cannot be combined with any other offer. Expires x x days from receipt of this offer.

9 Peace of Mind Repairs performed at Dealer Name involve only Original BMW Parts. All BMW parts installed have a 2-year unlimited mileage warranty against defects in material and workmanship. Some BMW parts may even include a lifetime warranty. LC66 Drive away knowing you received expert service from our BMW-trained professionals, who use only Original BMW Parts specifically backed by BMW. Check Service Indicator LC67 Please check your service indicator to ensure service is due. Enjoying Your New Car? Regularly Scheduled Maintenance LC69 Tell a friend. Call your client advisor to refer a friend and learn how you could receive a certificate from our BMW Lifestyle Boutique for * *See dealer for program details. We ve noticed you haven t visited Dealer Name for your regularly scheduled maintenance. If you are in the market for a new BMW vehicle, please contact Dealer Name for a complimentary trade-in appraisal or to schedule an appointment to test drive the newest Ultimate Driving Machine by BMW. LC70 E-Schedule Online Appointment Scheduling LC71 Did you know that you now can schedule your service appointment View real time schedule availability and receive immediate Schedule your next service appointment with us online. Visit Select Book Service Appointment LC72 reply and confirmation of your appointment. Fast, convenient, no waiting on hold It s just that easy

10 LC73_01 On Hold LC73_02 OnHold New BMW Center BMW Performance Parts LC74 Dealer Name Coming Summer 2008 Conveniently located at 1234 Anystreet Dr. BMW Performance Parts are now available at Dealer Name. Get the most from your BMW driving experience. Ask your service advisor or parts advisor for details. LC75 Frequent Flyer Miles Dealer Name New Owner Clinic LC76 Spend 500, get 500 miles. Exclusive Dealer Name dealer miles program. Service your BMW with us and receive dollar for dollar frequent flyer miles with customer paid invoice. Get acquainted with features and benefits of your new BMW Learn about features and benefits of your warranty Get answers to your technical questions Call us at (999) or us at address.com for an updated clinic schedule LC77 Tire Storage Hand Wax LC78 Unclutter your garage from seasonal tires Off-season, year round tire storage - complimentary No need to haul tires to/from your home to Dealer Name Make your BMW shine. With any service order over (excluding tires) use this coupon to receive a complimentary hand wax on your BMW, making it shine like it did when it was new. LC79 Name. Tire installation fees and other related vehicle services are not included in this offer. Prices may vary per model. to BMW vehicles. Cannot be combined with any other offer. Valid only on service purchases over (excluding tires). Expires ## days from receipt of this offer.

11 BMW Portable Navigation System What Gasoline Does BMW Recommend? LC80 Don t Lose Your Way Turn-By-Turn Instruction Installation Bluetooth Wireless Technology Parts MP3 and Audio Book Player Labor Custom Mounting System Name. duplicated. Original coupon must be presented and redeemed at time of service write-up. Applies only to BMW vehicles. Cannot be combined with any other offer. Expires XX days from receipt of this offer. What gasoline does BMW recommend? BMW recommends using TOP TIER Detergent Gasoline with a minimum octane of AKI 91. This gasoline also complies with the 10% or less ethanol requirement. It s a higher standard with enhanced fuel detergency that helps to avoid drivability problems. Please see for the latest participating retailers. LC81

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