Scheduled Maintenance: General Information 61. Scheduled Maintenance: Special Information 101

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1 Table of Contents Introduction 2 Instrument Cluster 7 Driving 11 Roadside Emergencies 24 Cleaning 30 Maintenance and Specifications 33 Scheduled Maintenance: General Information 61 Scheduled Maintenance: E-Series 67 Scheduled Maintenance: F-Super Duty 84 Scheduled Maintenance: Special Information 101 All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation. Copyright 2009 Ford Motor Company 1

2 Introduction CALIFORNIA Proposition 65 Warning WARNING: Engine exhaust, some of its constituents, and certain vehicle components contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. POWER STROKE DIESEL ENGINE Your new diesel engine will feel, drive and function somewhat differently than a gasoline engine. Therefore it is very important that you read and thoroughly familiarize yourself and others operating the vehicle with this guide. A special procedure for turning off the diesel engine is in the Driving chapter. It is important to read and understand this material in order to maintain the best service life for your engine. This guide will acquaint you with the Power Stroke diesel engine. It provides recommendations on engine care and operating procedures. For complete vehicle information, also refer to the Owner s Guide included with the vehicle. It also describes equipment and gives specifications for equipment that was in effect when this guide was approved for printing, and should be considered a permanent part of the vehicle. Some aftermarket products may cause severe engine/transmission and/or exhaust system damage; refer to the warranty information in the Customer Information Guide for more information.your vehicle s Powertrain Control Systems can detect and store information about vehicle modifications that increase horsepower and torque output such as whether or not performance-enhancing powertrain components commonly referred to as performance chips have been used. This information cannot be erased and will stay in the system s memory even if the modification is removed. The Information can be retrieved by Ford Motor Company, Ford of Canada, and service and repair facilities when servicing your vehicle. This information may be used to determine if repairs will be covered by warranty. Ford may discontinue models or change specifications without any notice and without incurring obligations. 2

3 Introduction Important notice Ford vehicles are suitable for producing ambulances only if equipped with the Ford ambulance preparation package. In addition, Ford urges ambulance manufacturers to follow the recommendation of the Ford Incomplete Vehicle Manual, Ford Truck Body Builder s Layout Book (and pertinent supplements) and the Qualified Vehicle Modifiers Guidelines. Using a Ford vehicle without the Ford ambulance preparation package to produce an ambulance voids the Ford warranty and could result in elevated underbody temperatures, fuel overpressurization and the risk of fuel expulsion and fires. To determine whether the vehicle is equipped with the Ford ambulance preparation package, inspect the information plate on the driver s side door pillar. Contact the manufacturer of your vehicle to determine whether the ambulance manufacturer s followed Ford s recommendations. WARNINGS Throughout this guide, you will find warnings identified by the symbol. Warnings remind you to be especially careful to reduce the risk of personal injury. NEW VEHICLE BREAK-IN Your vehicle does not need an extensive break-in. Try not to drive continuously at the same speed for the first 1,000 miles (1,600 km) of new vehicle operation. Vary your speed to allow parts to adjust themselves to other parts. Drive your new vehicle at least 500 miles (800 km) before towing a trailer. Make sure you use the specified engine oil by checking the engine oil specification chart under Engine oil in the Maintenance and Specifications chapter. Do not add friction modifier compounds or special break-in oils during the first few thousand miles (kilometers) of operation, since these additives may prevent piston ring seating. See Engine oil in the Maintenance and Specifications chapter of this supplement for more information on oil usage. DIESEL ENGINE INFORMATION The Diesel engine fuel system consists of: On E-Series vehicles (6.0L engine), a Diesel Fuel Conditioner Module (DFCM) mounted on the driver-side frame rail next to the transmission 3

4 Introduction On F-Super Duty vehicles (6.4L engine), a frame-mounted Horizontal Fuel Conditioner Module (HFCM) an engine-mounted secondary fuel filter a unit injector for each cylinder The FCM/HFCM acts as a primary fuel filter/water separator which removes both water and impurities from the fuel. The engine mounted filter filters finer impurities from the diesel fuel. The engine-mounted fuel filter and the FCM/HFCM filter should be changed at the recommended service interval. Refer to the scheduled maintenance information in this supplement for more information. F-Super Duty E-Series The FCM/HFCM should be drained at regular intervals or when the WATER IN FUEL light illuminates in the instrument cluster. The fuel injectors are located in the center of the combustion chambers in the cylinder head between the rocker arm assemblies. The glow plug system and fuel injection system are controlled through the Powertrain Control Module (PCM) and Fuel Injection Control Module (FICM) (6.0L engine only). Fuel is drawn from the fuel tank by a frame-mounted electric fuel pump. The fuel pump provides pressurized fuel to the engine and is electronically controlled by the fuel pump PCM relay. The fuel pump contains a pressure relief valve for overpressure protection in the event of restricted flow. Engine protection mode Ford diesel engines are equipped with engine protection and emission control systems. These systems monitor critical temperatures and pressures, and modify engine operation accordingly. These features are intended to modify engine performance characteristics. If these modified engine performance characteristics persist for an extended period or the service engine soon or powertrain malfunction/reduced power/electronic throttle control light is illuminated, seek service from your authorized dealer. 4

5 Introduction Lubrication system Extended oil change intervals can negatively affect engine performance, fuel economy and engine life. Refer to the engine oil specification chart located under Engine oil specifications in the Maintenance and Specifications chapter of this supplement. On E-Series vehicles (6.0L engine), it is important to change the engine oil at the recommended service intervals because oil viscosity is important in maintaining the oil pressure required to actuate the fuel injectors. On F-Super Duty vehicles (6.4L engine), it is important to change the engine oil at the recommended service intervals to maintain oil viscosity with the addition of the diesel particulate filter (DPF). Fast start glow plug system The glow plug system consists of: eight glow plugs the glow plug control module (GPCM) engine oil temperature (EOT) sensor barometric pressure (BARO) sensor The glow plug system is electronically controlled by the PCM. The GPCM energizes the glow plugs immediately after the ignition is placed in the ON position, then determines how long the glow plugs will be on according to the EOT and BARO sensors. The required time for the glow plugs to be energized decreases as the engine oil temperature and barometric pressure increase. Engine cooling system The engine cooling system contains an engine oil cooler and an Exhaust Gas Recirculation (EGR) cooler. The oil cooler s function is to regulate engine oil temperature. The EGR cooler function is to cool exhaust gases before they are circulated back through the engine to reduce emissions. Vehicles with diesel engines typically are used to carry heavy loads and accumulate mileage rapidly. These two factors may cause the additives in the coolant to wear out in a shorter time. Refer to the Special Operating Conditions section for more information about coolant additives and coolant change intervals. Operating the engine with insufficient coolant and/or coolant additive can cause severe engine damage. 5

6 Introduction To determine if a coolant additive recharge is required, check the nitrite strength of the coolant using the coolant nitrate test strip kit (Acustrip 3-way Antifreeze Test Strip). If the nitrite strength is above 800 ppm no action is required. If the nitrite strength is between 800 ppm to 300 ppm add 32 fl. oz. (946 ml) of engine coolant additive, Motorcraft VC-8 or equivalent. If the nitrite strength is below 300 ppm, flush & refill the cooling system. Fuel and turbocharger cooling system (F-Super Duty only) The fuel and turbocharger cooling system contains a cooler which is mounted on the turbo interstage U-tube on the left side of the engine. The cooler s function is to regulate engine fuel temperature and cool the electronics that support the turbocharger. You may hear the auxiliary coolant pump running up to 10 minutes after the ignition is turned off in hot weather or if you are towing heavy loads. This is to control the temperature of the turbocharger. Engine governed speed The engine governor is controlled by the PCM. The PCM controls fuel input to limit maximum engine speed. It will not, however, prevent engine overspeeding resulting from downshifting at high vehicle speed or by descending steep grades at too high a vehicle speed for the selected transmission gear. If your vehicle is equipped with a manual transmission, refer to Manual transmission shift speeds in the Driving chapter of your Owner s Guide for maximum vehicle shift speeds in various gears. Do not exceed 4,000 rpm. Maximum engine governed speed is 3,700 rpm. Excessive rpm can only be achieved by manually downshifting at too high of a vehicle speed. Operating the engine beyond the governed speed can cause severe engine damage. Speed control (F-Super Duty) If vehicle speed goes outside a predetermined range from the set speed, the RES (Resume) function will not reset vehicle speed. Vehicle speed will need to be reset with the SET +/- button after reaching desired speed using accelerator pedal. 6

7 Instrument Cluster WARNING LIGHTS E-Series F-Super Duty w/manual transmission 7

8 Instrument Cluster F-Super Duty w/automatic transmission Harley-Davidson Note: Some warning lights are reconfigurable telltale (RTT) indicator lights and will illuminate in the message center display and function the same as the warning light. 8

9 Instrument Cluster Glow plug pre-heat indicator: With the key in the on position, the light will illuminate if glow plug heat is necessary as a starting aid. Wait until the light goes off before starting. Refer to Cold weather starting in the Driving chapter of this supplement. After the engine starts, the light should turn on. The light should always illuminate at least momentarily when the engine is cold and the ignition is turned to on. If it does not illuminate, the glow plug system should be checked and repaired promptly to avoid difficulty in cold starting. Water in fuel: F-Super Duty E-Series During refueling, it is possible for water-contaminated diesel fuel to be pumped into your tank. Your vehicle s fuel system is equipped with a fuel filter/water separator to remove water from the fuel. The water in fuel light will illuminate when the FCM/HFCM has a significant quantity of water in it. If the light illuminates when the engine is running, stop the vehicle as soon as safely possible, shut off the engine, then drain the FCM/HFCM. Refer to Draining the FCM/HFCM and changing the fuel filters in the Maintenance and Specifications chapter of this supplement for the drain procedure. Allowing water to stay in the system could result in extensive damage to, or failure of, the fuel injection system. WARNING: Do not drain the water separator while the engine is running. Fuel may ignite if the separator is drained while the engine is running or the vehicle is moving. 9

10 Instrument Cluster Engine oil pressure: Illuminates when the oil pressure falls below the normal range. Refer to Engine oil in the Maintenance and Specifications chapter for more information. GAUGES Engine boost gauge (F-Super Duty only): Indicates the amount of pressure in the engine. Driving with your pointer continuously at the high end of the scale may damage the engine. 10

11 Driving STARTING THE ENGINE Read all starting instructions carefully before you start your vehicle. For temperatures below 32 F (0 C), the use of the correct grade engine oil is essential for proper operation. Refer to Engine oil specifications in the Maintenance and Specifications chapter for more information. Your vehicle may be equipped with a cold weather starting strategy that prevents severe engine damage by assisting in engine lubrication warm-up. In extremely cold ambient temperatures, this strategy activates and prevents the accelerator pedal from being used for 30 seconds after starting the vehicle. By not allowing the accelerator pedal to be used, the engine oil is allowed to properly lubricate the bearings preventing engine damage due to lack of proper lubrication. After the 30 second warm-up period, the accelerator pedal will be operational again as long as the pedal is not being pressed when the 30 second time limit expires. When starting the engine in extremely cold temperatures (-15 F [ 26 C]), it is recommended to allow the engine to idle for several minutes before driving the vehicle. If your vehicle is equipped with a manual transmission, make sure the parking brake is fully set before you turn the key. Depress the clutch pedal and place the gearshift in the neutral position. The clutch must be fully depressed in order to operate the starter. Do not press the accelerator during starting. If your vehicle is equipped with an automatic transmission, ensure the gearshift lever is in P (Park) and the parking brake is fully set before you turn the key. Do not press the accelerator during starting. Engine-driven cooling fan (fan clutch) Your vehicle is equipped with an engine driven cooling fan drive (also called a fan clutch). This fan drive changes the fan speed to match the vehicle s changing cooling air flow requirements. Fan speed, fan noise level and fuel consumption all will increase based on the driving conditions that include trailer towing, hill climbing, heavy loads, high speed and high ambient temperature, individually or in combination. The fan drive is designed to provide the minimum fan speed (and resulting fan noise and fuel consumption) required to meet the ever changing vehicle cooling air flow requirements. You will hear the amount of fan noise increasing and decreasing as the engine power requirements and vehicle driving conditions change as you drive. This is to be expected as being normal to the operation of your vehicle. High levels of fan noise might also be heard when your engine is first started, and should normally decrease after driving for a short time. 11

12 Driving Cold weather starting It is recommended that the engine block heater be used for starting when the temperature is -10 F (-23 C) or colder. Refer to Engine block heater (if equipped) in the Driving chapter of the Owner s Guide. When operating in cold weather, use Motorcraft Cetane improvers or non alcohol-based Cetane improvers from a reputable manufacturer. Do not crank the engine for more than 10 seconds as starter damage may occur. If the engine fails to start, turn the key to 3 (off) and wait 30 seconds before trying again. WARNING: Do not use starting fluid, such as ether, in the air intake system (see air filter decal). Such fluid could cause immediate explosive damage to the engine and possible personal injury. WARNING: Do not add gasoline, gasohol or alcohol to diesel fuel. This practice creates a serious fire hazard and causes engine performance problems. 1. Turn the key to on without turning the key to start. Do not start the engine until the glow-plug pre-heat indicator turns off. 2. When the glow plug pre-heat indicator turns off, turn the key to start, then release the key as soon as the engine starts. The glow plugs will continue to be activated for two minutes after the glow plug pre-heat indicator has turned off. If the engine is not started before the glow plug activation time ends, the glow plugs will need to be reset by turning the key to off. 3. After the engine starts, allow it to idle for about 15 seconds. This is to protect the engine. Do not increase engine speed until the oil pressure gauge indicates normal pressure. 12

13 Driving ENGINE IDLE SHUTDOWN (IF EQUIPPED) Your vehicle may be equipped with an engine idle shutdown system. This system will automatically shut down your engine when it has been idling in P (Park) or N (Neutral) for five minutes (parking brake set) or 15 minutes (parking brake not set). When the engine idle shutdown process has started: A chime will sound and the message center will display ENGINE TURNS OFF IN XX 30 seconds prior to shutdown and begins counting down to zero. The timer can be reset by changing the position of the accelerator pedal, brake pedal or the park brake within the final 30 seconds. When the timer reaches zero, the engine shuts down and the message center will display ENGINE TURNED OFF. One minute after the engine has shut down, the electrical system will simulate key off, even though the ignition is still in the on position, initiating normal accessory delay period. The ignition must be moved to the off position to reset the system before restarting the vehicle. Note: The engine idle shutdown idle timer will not start if: The engine is operating in power take-off (PTO) mode. The engine coolant temperature is below 60 F (16 C). The exhaust emission control device (DPF) is regenerating. STOPPING THE ENGINE Turn the ignition to the OFF position. On E-Series vehicles, to prolong engine life (after extended high speed or maximum GVW operation), it is recommended that a hot engine be idled for 7 10 minutes which will allow the turbocharged engine to cool down. On F-Super Duty vehicles, to prolong engine life (especially after extended high speed, high ambient temperature, or high GVW/GCW operation), it is recommended that a hot engine be idled for 3-5 minutes which will allow the turbocharged engine to cool down. 13

14 Driving COLD WEATHER OPERATION Changing to a lighter grade engine oil also makes starting easier under these conditions. Refer to Engine oil specifications in the Maintenance and Specifications chapter of this supplement. Diesel fuel is adjusted seasonally for cold temperatures. Diesel fuel which has not been properly formulated for the ambient conditions may form wax crystals which can clog the fuel filter. At temperatures below 20 F ( 7 C), if the engine starts, stalls after a short time, and then will not restart, the fuel filter(s) may be clogged. For best results in cold weather, use a diesel fuel which has been formulated for the ambient conditions. If you have been using biodiesel, you may need to use a fuel with lower biodiesel content, try another brand, or discontinue using biodiesel. Your vehicle is equipped with either an FCM or HFCM which recirculates fuel from the engine to help prevent fuel filter clogging. Your vehicle is also equipped with a bypass relief valve, located in the fuel tank pick-up boot, which provides fuel flow to the engine if the fuel pickup should become plugged. To allow the bypass valve to function and avoid engine fuel starvation during cold weather operation of 32 F (0 C) or below, it is recommended that the fuel level in your tank should not be allowed to drop below 1 4 full. This will help prevent air from entering the fuel system and stalling the engine. In cold weather below 32 F (0 C), the engine will slowly increase to a higher idle speed if left idling in P (Park). As the engine warms-up, the engine sound level will decrease due to the activation of PCM-controlled sound reduction features. If your vehicle is operated in a heavy snow storm or blowing snow conditions, the engine air induction may become partially clogged with snow and/or ice. If this occurs, the engine may experience a significant reduction in power output. At the earliest opportunity, clear all the snow and/or ice away from inside the air filter assembly. Take the top off the assembly, leaving the air filter in, and remove any snow or ice. In order to operate the engine in temperatures of 32 F (0 C) or lower, read the following instructions: Make sure that the batteries are of sufficient size and are fully charged. Check other electrical components to make sure they are in optimum condition. Use Motorcraft Premium Engine Coolant solution at the concentration recommended to protect the engine against damage from freezing. Try to keep the fuel tank full as much as possible at the end of operation to prevent condensation in the fuel system. 14

15 Driving Make sure you use proper cold weather engine oil and that it is at its proper level. Also, if necessary, make sure to follow the engine oil and filter change schedule found under the Special operating conditions section in the scheduled maintenance guide information. At temperatures of -10 F (-23 C) or below, it is recommended that you use an engine block heater to improve cold engine starting. If operating in arctic temperatures of -20 F (-29 C) or lower, consult your truck dealer for information about special cold weather equipment and precautions. Note: Idling in cold weather will not heat the engine to its normal operating temperature. Long periods of idling in cold weather can cause a buildup of heavy deposits of carbon and rust on valve stems causing them to stick, which in turn, can cause valve train damage. The following cold weather idling guidelines must be followed: Avoid idling the engine for more than 10 minutes at a time. Use Motorcraft Cetane improvers or non alcohol-based cetane improvers from a reputable manufacturer. Maintain the engine cooling system properly. Do not shut the engine down after an extensive idling period (10 minutes or more). Drive the vehicle for several miles with the engine at normal operating temperatures under a moderate load to burn off any accumulated carbon and varnish. Consider using an engine block heater. For extended idle times use an approved idle speed increase device. Winter operating tips for Arctic operation -20 F (-29 C) and below The following information is provided as a guideline only, and is not intended to be the only source of possible solutions in resolving extreme cold temperature issues. Starting aids: The use of the factory engine block heater (refer to Engine block heater [if equipped] in the Driving chapter of the Owner s Guide) and oil pan heaters (aftermarket) will assist in engine starting, in extreme cold ambient temperatures. WARNING: Do not use starting fluid, such as ether, in the air intake system (see air filter decal). Such fluid could cause immediate explosive damage to the engine and possible personal injury. 15

16 Driving Idle control: For periods of extended idle, the throttle should be set at an rpm that is sufficient to keep the engine at normal operating temperatures. This action can reduce the amount of engine damaging deposits. The engine contains a unique Cold Weather - Idle up feature calibration strategy within the PCM. Under the appropriate conditions, the strategy will automatically elevate the engine idle speed after 130 seconds of idling in cold ambient temperatures. For this feature to be activated, the truck must be in P (Park) (for automatic transmission), in neutral (for manual transmission) with the parking brake applied and engine oil temperature below 158 F (70 C). This strategy raises the rpm to a level that reduces the potential to produce coking or wet stacking, which is common to all diesel engines when idling for extended periods during cold ambient temperatures. Your vehicle may have a factory option for a Stationary Elevated Idle Control (SEIC) through dash-mounted Upfitter switches will allow the operator to elevate the idle rpm for extended idle periods, as well as aftermarket equipment such as PTO operation. This feature must be configured even if ordered from the factory. See your authorized dealer for required upfitting. Operation in snow Vehicle operation in heavy snowfall or extreme rain conditions may feed excessive amounts of snow/water into the air intake system. This could plug/soak the air filter with snow and may cause the engine to lose power and possibly shut down. You may not need to change the air filter and the vehicle may be driven up to 200 miles (320 km) under the following conditions: Snow: At the earliest opportunity, open the hood and clear all the snow and ice from the air filter housing inlet (do NOT remove the air filter) and reset the air filter restriction gauge. Wet: The air filter will dry after about minutes at highway speeds. At the earliest opportunity, open the hood and reset the air filter restriction gauge. Refer to Air filter and restriction gauge in the Maintenance and Specifications chapter of this supplement for more information. 16

17 Driving Operation in standing water Ingestion of water into the diesel engine can result in immediate and severe damage to the engine. If driving through water, slow down to avoid splashing water into the intake. If the engine stalls, and ingestion of water into the engine is suspected, do not try to restart the engine. Consult your dealer for service immediately. Winter grille cover (F-Super Duty only) (if equipped) If your vehicle includes a winter grille cover, it will enhance heater performance and will reduce the amount of time it takes to warm the inside of your vehicle in extremely cold conditions (below 0 F [-18 C]). The winter grille cover installs over the outside of the grille of your vehicle and restricts the air flowing to the engine compartment by covering the radiator grille openings. Usage guidelines The winter grille cover should only be used while operating your vehicle in extremely cold temperatures or in heavy snow for extended periods of time. In these temperatures, the vehicle does not need a large amount of air to properly cool the engine. During periods of operation when more airflow is required to cool the vehicle, the winter grille cover should not be used. The following usage guidelines will allow adequate airflow for proper radiator and air cooler performance. 17

18 Driving Do not use the winter grille cover when temperatures are above 50 F (10 C). Use of the cover in these conditions could cause your vehicle to overheat. If this happens while the cover is being used, remove the cover and store properly. Do not use the winter grille cover above 32 F (0 C) if towing a trailer. The added power needed to tow a trailer requires the radiator grille to have full airflow under all conditions. Your vehicle may overheat if the cover is used while towing a trailer. Do not modify the winter grille cover. The winter grille cover does not block some sections of the front of the vehicle because these openings are needed to provide enough airflow to the radiator and air cooler in extremely cold temperatures. Installation instructions The Installation Instructions included with your winter grille cover packaging explain how to install and remove your vehicle s winter grille cover. When installing or removing the winter grille cover, refer to the Usage guidelines listed previously. When you first attempt to fit the winter grille cover, it may appear to be undersized. This is due to the nature of the special vinyl, which will stretch during installation to ensure a tight fit. For this reason, the initial installation of the winter grille cover is best performed when the cover is warm. Engine block heater (if equipped) Refer to the Driving chapter in the Owner s Guide. Rapid Heat supplemental heating system (if equipped) The optional Rapid Heat feature is an electrically powered device that is designed to provide supplemental heat during engine warm up. For maximum effectiveness mid to low blower speed is recommended during initial warm up. When operating in automatic mode (when equipped) the climate control unit will determine the appropriate blower speed for existing conditions. Note: Additional aftermarket electrical loads operated during engine warm up may impact the performance of the Rapid heat supplemental heater. 18

19 DUAL FUEL TANK SELECTOR CONTROL (IF EQUIPPED) If your vehicle is equipped with dual fuel tanks, you will have a selector control, located to the right of the steering wheel, which allows you to draw fuel from either tank. Your fuel gauge will display the amount of fuel in the currently selected tank. Driving Fuel level indication is delayed for several minutes when the tank selector switch is actuated. Fuel level indication can be obtained immediately by turning off and restarting the engine. TRAILER TOWING Refer to your Owner s Guide for full details on towing a trailer. Trailer towing tables - E-Series Engine Rear axle ratio Maximum GCWR - lbs. (kg) Maximum trailer weight - lbs. (kg) E-350 Regular Van (9500 GVWR) 6.0L (7257) 9500 (4309) 6.0L (9072) (4536) E-350 Extended/RV Van (9500 GVWR) 6.0L (7257) 9400 (4264) 6.0L (9072) (4536) E-350 Regular Wagon (12 passenger) (8950 GVWR) 6.0L (7257) 8900 (4037) 6.0L (9072) (4536) 138 Wheelbase 9900 GVWR E-350 Cutaway with Single Rear Wheels (SRW) 6.0L (9072) (4536) 19

20 Driving Engine Rear axle ratio Maximum GCWR - lbs. (kg) Maximum trailer weight - lbs. (kg) 138 Wheelbase GVWR E-350 Cutaway with Single Rear Wheels (SRW) 6.0L (9072) (4536) 138 Wheelbase GVWR E-350 Cutaway with Dual Rear Wheels (DRW) 6.0L (9072) (4536) 138 Wheelbase GVWR E-350 Cutaway with Dual Rear Wheels (DRW) 6.0L (9072) (4536) 158 Wheelbase GVWR E 350 Cutaway with Single Rear Wheels (SRW) 6.0L (9072) (4536) 158 Wheelbase GVWR E 350 Cutaway with Dual Rear Wheels (DRW) 6.0L (9072) (4536) 158 Wheelbase GVWR E 350 Cutaway with Dual Rear Wheels (DRW) 6.0L (9072) (4536) 158 Wheelbase GVWR E 350 Cutaway with Dual Rear Wheels (DRW) 6.0L (9072) (4536) 176 Wheelbase GVWR E 350 Cutaway with Dual Rear Wheels (DRW) 6.0L (9072) (4536) 176 Wheelbase GVWR E 350 Cutaway with Dual Rear Wheels (DRW) 6.0L (9072) (4536) 158 Wheelbase GVWR E 450 Cutaway with Dual Rear Wheels (DRW) 6.0L (9072) (4536) 20

21 Engine Rear axle ratio Maximum GCWR - lbs. (kg) Driving Maximum trailer weight - lbs. (kg) 158 Wheelbase GVWR E 450 Cutaway with Dual Rear Wheels (DRW) 6.0L (9072) (4536) 176 Wheelbase GVWR E 450 Cutaway with Dual Rear Wheels (DRW) 6.0L (9072) (4536) 176 Wheelbase GVWR E 450 Cutaway with Dual Rear Wheels (DRW) 6.0L (9072) (4536) Trailer towing tables - F-Super Duty Maximum GCWR - lb (kg.) Engine Rear axle ratio Manual transmission Automatic transmission F 250/F 350 Single Rear Wheel (SRW) Pick-up 6.4L (10433) 6.4L (10433) (10433) F 350 Single Rear Wheel (SRW) Chassis Cab 6.4L (10433) F 350 Dual Rear Wheel (DRW) Pick-up 6.4L 3.73/ (10659) 6.4L (10659) 6.4L (11793) F 350 Dual Rear Wheel (DRW) Chassis Cab 6.4L 3.73/ (10659) (10659) F 450 Pick-up 6.4L (12247) (14969) F 450 Chassis Cab 6.4L (11793) (11793) 6.4L* (13608) 6.4L* (12701) 21

22 Maximum GCWR - lb (kg.) Engine Rear axle ratio Manual transmission Automatic transmission F 550 Chassis Cab 6.4L 4.30/ (11793) (11793) 6.4L* (12701) (14969) * With high capacity trailer tow package; see rear axle label to identify actual vehicle content. Integrated hitch rating The standard integrated hitch has two ratings depending on mode of operation: Weight carrying - requires a draw bar and hitch ball. The draw bar supports all the vertical tongue load of the trailer. Weight distributing - requires an aftermarket weight distributing system which includes draw bar, hitch ball, spring bars and snap-up brackets. The vertical tongue load of the trailer is distributed between the truck and the trailer by this system. F 250/350 DRW Pick-ups 2.5 ID without adapter (requires 2.5 drawbar) F 250/350 DRW Pick-ups 2.5 ID with adapter* (requires 2 drawbar) All SRW Pick-ups 2 receiver 22 Driving Hitch Type Maximum Gross Trailer Weight-lb (kg) Maximum Tongue Weight - lb (kg) Weight carrying 8000 (3629) 800 (363) Weight distributing (6804) 1500 (680) Weight carrying 6000 (2721) 600 (272) Weight distributing (5670) 1250 (567) Weight carrying 6000 (2721) 600 (272) Weight (5670) 1250 (567) distributing

23 Driving F 450 DRW Pick-ups 2.5 ID without adapter (requires 2.5 drawbar) F 450 DRW Pick-ups 2.5 ID with adapter* (requires 2 drawbar) Hitch Type Maximum Gross Trailer Weight-lb (kg) Maximum Tongue Weight - lb (kg) Weight carrying 8000 (3629) 800 (363) Weight distributing (7258) 1600 (726) Weight carrying 6000 (2721) 600 (272) Weight distributing (5670) 1250 (567) WARNING: Towing trailers beyond the maximum tongue weight exceeds the limit of the towing system and could result in vehicle structural damage, loss of vehicle control and personal injury. * Trailer hitch adapter is available from Ford dealers (Part number: 5C3Z-19H282 A). 23

24 Roadside Emergencies JUMP STARTING YOUR VEHICLE (E-SERIES ONLY) The following procedure is for E-Series vehicles only. F-Super Duty vehicles equipped with the 6.4L diesel engine can be jump started using the same procedure as a gasoline engine; refer to your Owner s Guide for the jump starting procedure. WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or vehicle damage. WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted. Do not attempt to push-start your vehicle. Automatic transmissions do not have push-start capability; damage to the automatic transmission may result. Preparing your vehicle When the batteries are disconnected or new batteries are installed, the transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. 1. Use only a 12 volt supply to start your vehicle. 2. Do not disconnect the batteries of the disabled vehicle as this could damage the vehicle s electrical system. 3. Park the booster vehicle close to the passenger side of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles. Note: This vehicle has two frame-mounted batteries located on the passenger side frame rail, behind the front passenger door. A battery positive (+) jumper stud is located on the frame rail behind the rear most battery box. 24

25 Roadside Emergencies Location of positive (+) jumper stud; remove the cap to access the jumper stud. 4. Check the assisting vehicle battery terminals and the positive (+) jumper stud and remove any excessive corrosion before you attach the battery cables. Ensure that accessible vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn all other accessories off. Connecting the jumper cables 1. Connect the positive (+) jumper cable to the positive (+) jumper stud located on the passenger side frame rail of the disabled vehicle. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery. 25

26 Roadside Emergencies 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery. 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery. 26

27 Roadside Emergencies 4. Make the final connection of the negative (-) cable to an exposed metal part of the disabled vehicle s frame or chassis, away from the batteries. Do not use fuel lines, brake lines, exhaust components or the battery trays as grounding points. WARNING: Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an explosion of the gases that surround the battery. 5. Ensure that the cables are clear of moving parts or any fuel delivery system, brake system or exhaust system parts. Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables. 27

28 Roadside Emergencies Removing the jumper cables Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery. 2. Remove the jumper cable on the negative (-) connection of the booster vehicle s battery. 28

29 Roadside Emergencies 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle s battery. 4. Remove the jumper cable from the positive (+) jumper stud of the disabled vehicle. Reinstall the cap onto the jumper stud. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions. 29

30 Cleaning ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. Do not spray a hot engine with cold water to avoid cracking the engine block or other engine components. Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts that require cleaning and pressure rinse clean. Never wash or rinse the engine while it is running; water in the running engine may cause internal damage. Cover the highlighted areas to prevent water damage when cleaning the engine. E Series 30

31 Cleaning F Super Duty EXHAUST (F-SUPER DUTY ONLY) The visible holes in each leg of the twin tip and the holes under the shield just inboard of the right rear tire(s) are functional. The holes need to be kept clear of mud/debris or foreign material to maintain proper function of the exhaust system. Clean and remove debris or foreign material if present as needed. Spraying with a hose during regular washing of vehicle should help keep holes clean and clear of debris or foreign material. 31

32 Cleaning WARNING: Failure to maintain the functional holes, in the tailpipe section of the exhaust, clean and free of debris or foreign material may result in the holes becoming blocked or plugged. Do not modify or remove the tail-pipe section. Blocked or plugged holes or removal/modification of the system could result in elevated exhaust gas temperatures which may result in vehicle/property damage or personal injury WARNING: The normal operating temperature of the exhaust system is very high. Never work around or attempt to repair any part of the exhaust system until it has cooled. Use special care when working around the diesel oxidation catalytic converter and/or the diesel particulate filter (DPF). The diesel oxidation catalytic converter and/or the DPF heats up to a high temperature after only a short period of engine operation and can stay hot even after the engine is turned off. Failure to follow these instructions may result in personal injury. 32

33 IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT E-Series Maintenance and Specifications 1. Windshield washer fluid reservoir 2. Automatic transmission dipstick 3. Engine oil filler cap 4. Secondary fuel filter assembly (out of view) 5. Power steering fluid reservoir 6. Brake fluid reservoir 7. Engine coolant reservoir 8. Air filter assembly 9. Engine oil dipstick 10. Power distribution box The Fuel Conditioner Module (FCM) is located on the driver-side of the vehicle next to the transmission case. 33

34 Maintenance and Specifications F-Super Duty 1. Windshield washer fluid reservoir 2. Batteries 3. Air filter assembly, restriction gauge and auxiliary tube 4. Automatic transmission dipstick (if equipped) 5. Engine oil fill 6. Engine oil filter 7. Engine-mounted fuel filter assembly 8. Engine oil dipstick 9. Fuel coolant reservoir 10. Brake fluid reservoir 11. Power distribution box (behind engine coolant reservoir) 12. Engine coolant reservoir 13. Power steering fluid reservoir 34

35 Maintenance and Specifications The horizontal fuel conditioner module (HFCM) is located on the frame-rail under the driver-side floorboard near the transmission. SCHEDULED MAINTENANCE The scheduled maintenance services in the scheduled maintenance information of this supplement are required because they are considered essential to the life and performance of your vehicle. Use only recommended fuel, lubricants, fluids and service parts conforming to Ford specifications. Motorcraft parts are designed and built for best performance in your vehicle. FUEL REQUIREMENTS - CHOOSING THE RIGHT FUEL: VEHICLES OPERATED WHERE ULTRA LOW SULFUR DIESEL FUEL IS REQUIRED (UNITED STATES/CANADA/PUERTO RICO/U.S. VIRGIN ISLANDS AND OTHER LOCALES) Use only Ultra Low Sulfur (15 ppm Sulfur Maximum) number 1-D or 2-D diesel fuel (also known as ULSD) in your 6.4L diesel engine. The engine and exhaust system were designed to only use this fuel. Look for the ULTRA-LOW SULFUR HIGHWAY DIESEL FUEL (15 ppm Sulfur Maximum) label on fuel pumps when purchasing your fuel. Using low sulfur diesel fuel ( ppm) or high sulfur diesel fuel (greater than 500 ppm) in a 6.4L diesel engine designed to use only Ultra Low Sulfur Diesel fuel will cause certain emission components to malfunction which may also cause the Service Engine Soon ( ) light to illuminate indicating an emissions-related concern. 35

36 Maintenance and Specifications Diesel fuel is adjusted seasonally for cold temperature. For best results at temperatures below 20 F (-7 C), it is recommended to use a diesel fuel which has been seasonally adjusted for the ambient conditions. See Cold weather operation in the Driving chapter of this supplement. FUEL REQUIREMENTS - CHOOSING THE RIGHT FUEL: VEHICLES OPERATED WHERE ULTRA LOW SULFUR DIESEL FUEL IS NOT REQUIRED For a 6.4L engine to operate reliably on low sulfur or high sulfur diesel fuel, the 6.4L engine must be a high sulfur configured engine or a ULSD fuel-configured engine that has been retrofitted for high sulfur diesel fuel use. Use only a 6.4L diesel engine that has been configured for use with high sulfur diesel fuel in markets with diesel fuel that has sulfur content greater than 15 ppm. Using low sulfur diesel fuel ( ppm) or high sulfur diesel fuel (greater than 500 ppm) in a 6.4L diesel engine designed to use only Ultra Low Sulfur Diesel fuel increases the likelihood of engine oil dilution with fuel which may lead to major engine damage. Engine damage from using the improper type of fuel is not covered under your warranty. Vehicles with 6.4L engines configured for use with high sulfur diesel fuel will only be made available for sale in countries where ULSD fuel is not available or mandated by the government. Vehicles originally sold in a ULSD fuel market that are subsequently exported to non-ulsd fuel markets will need to be retrofitted (at the customer s expense) in order to be reliably operated on non-ulsd fuel. Vehicles equipped with a 6.0L engine that are operated in a market that does not require ULSD fuel may be operated on higher sulfur fuel without any engine fuel system or emissions-related concerns. Diesel fuel is adjusted seasonally for cold temperature. For best results at temperatures below 20 F (-7 C), it is recommended to use a diesel fuel which has been seasonally adjusted for the ambient. See Cold weather operation in the Driving chapter of this supplement. BIODIESEL Diesel fuel containing no more than 5% biodiesel may be used. To help achieve acceptable engine performance and durability, it is important to only use biodiesel of good quality in your diesel engine. At a minimum, the biodiesel should comply with ASTM D6751 or an equivalent specification. Use of biodiesel in concentrations greater than 5% may cause damage to your vehicle, including engine and/or exhaust after-treatment hardware 36

37 Maintenance and Specifications (exhaust catalyst and particulate filter) failures. Concentrations greater than 5% can also cause fuel filter restrictions that may result in a lack of power and or damage to components such as fuel tank, fuel lines, fuel pump, fuel sender and fuel injectors fuel pump and fuel injector failures. Look for a label on the fuel pump to confirm the amount of biodiesel contained in a diesel fuel. Biodiesel content is often indicated with the letter B followed by the percent of biodiesel in the fuel. For example, B5 indicates a fuel containing 5% biodiesel. Ask the service station attendant to confirm the biodiesel content of a diesel fuel if you do not see a label on the fuel pump. Biodiesel should not be stored in the fuel tank for more than three months. If your vehicle will be parked or stored for more than three months, then your vehicle should be drained and filled with a diesel fuel not containing biodiesel. During cold weather, if you have problems operating on biodiesel, you may need to use a diesel fuel with lower biodiesel content, try another brand, or discontinue the use of biodiesel. Biodiesel use may affect the recommended oil change intervals. Refer to the Special operating conditions section in the schedule maintenance guide for more information about oil change intervals and other maintenance when operating on biodiesel. Biodiesel fuel is a product that has been converted from renewable fuel sources, including vegetable oil, animal fat and cooking oil. Raw or refined vegetable oil, animal fat, cooking oil or recycled greases should NOT be used. WARNING: Do not use home heating oil, agricultural fuel or any diesel fuel not intended for highway use. Damage to the fuel injection system, engine and exhaust catalyst can occur if an improper fuel is used. Do not add gasoline, gasohol or alcohol to diesel fuel. This practice creates a serious fire hazard and engine performance problems. Fuel quality It should not be necessary to add any aftermarket additives to your fuel tank if you use a properly formulated diesel fuel that meets the ASTM D 975 industry specification. Aftermarket additives can damage the injector system or engine. Repairs to correct the effects of using an aftermarket product in your fuel may not be covered by your warranty. 37

38 Maintenance and Specifications Do not blend used engine oil with diesel fuel under any circumstances. Blending used oil with the fuel will significantly increase your vehicle s exhaust emissions and reduce engine life due to increased internal wear. Many of the world s automakers approved the World-wide Fuel Charter that recommends diesel fuel specifications to provide improved performance and emission control system protection for your vehicle. Diesel fuel that meets the World-wide Fuel Charter should be used when available. Ask your fuel supplier about fuel that meets the World-wide Fuel Charter. Diesel fuel conditioner Additives that will improve fuel cetane numbers may be used to verify/enhance fuel quality. Use Motorcraft Cetane Booster & Performance Improver, PM-22-A (U.S.) / PM-22-B (Canada) or equivalent. The customer warranty may be void from using additives that do not meet or exceed Ford specifications. Do not use alcohol based additives to correct fuel gelling. This may result in damage to the fuel injectors/system. Use Motorcraft Anti-Gel & Performance Improver, PM-23-A (U.S.) / PM-23-B (Canada) or equivalent. The customer warranty may be void from using additives that do not meet or exceed Ford specifications. Note: This ultra-low sulfur formulation is designed to meet the emissions standards for the 6.4L engine and is backward compatible as well (i.e., can be used in Ford 6.9L, 7.3L, and 6.0L diesel engines). Fueling tips If the engine fails to start in 30 seconds, turn the key to the off position and wait 30 seconds before trying again. Truck stops have pumps and nozzles designed for larger, heavy-duty trucks. When refueling at truck stops: if the nozzle shuts off repeatedly when refueling, wait 5 10 seconds; then use a slower rate of flow (don t depress the nozzle trigger as far). If air is allowed to enter the fuel system (during fuel filter change or if you run out of fuel) the engine will purge the trapped air as it runs. The engine may run rough and produce white smoke while air is in the system. This is normal and should correct itself in a short time. An engine that suddenly becomes noisy or operates poorly after a fuel fill could be using substandard fuel (i.e., high water content, low cetane rating or gasoline in the fuel). Diesel fuel should be purchased from a reputable station which sells a large amount of diesel fuel. 38