Market Information By Utility District of Columbia

Transcription

1 California Connecticut Delaware District of Columbia Illinois PG&E SOCAL (Southern California) SDG&E (San Diego Gas & Electric) United Illuminating Connecticut Light & Power Delmarva Pepco DC Nicor Gas Peoples Gas North Shore Gas ComEd Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Natural Gas Natural Gas Natural Gas Electricity Electricity Electricity Electricity Natural Gas Natural Gas Natural Gas Electricity 4.3 million 5.8 million 850K 324K customers 1.2 million 498k 256k 2.2 M 818K 158K 5.4 M (Greater Chicago area - 70% of IL population) San Francisco, Bakersfield, Eureka Los Angeles San Diego Shelton, Bridgeport, Fairfield Hartford, Waterbury, and Milford Danbury, Central Manchester and Greenwich Dover Washington DC Aurora, Rockford, Naperville Chicago Chicago Chicago Service ID # Account Number Meter Number required Account Number Meter Number required 13 digits Account Number: 11 digits Service Reference Number: 9 digits 22 Digit Service Number 22 Digit Service Number 11 Digit Account Number 13 Digit Account Number 13 Digit Account Number 10 Digit Account Number days days days days days days days days days days days No No No No N/A N/A No No No - via letter - via letter - via letter - via letter - via letter 3 days 3 days 3 days 3 days 3 days 10 days from post mark of 10 days after utility receipt of enrollment transaction from Supplier 10 days from post mark of 10 days from post mark of 10 days from post mark of 3 days from post mark of HEAP funds applied to utility portion portion of the bill of the bill portion of bill. Any remaining funds would be applied to No supplier portion of bill. No No No No No No No No Utility Dual Billing Dual Billing Utility Utility Utility Utility Utility Utility Utility Utility Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential & SMB Residential & SMB Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential: Carbon Fee Residential: Carbon Fee Standard Plan Natural Gas Only - No Standard Natural Gas Only - No Standard Plans Available Plans Available Standard and Renewable Standard and Renewable Standard Standard and Renewable Standard Standard Standard Standard and Renewable SMB: Standard SMB: Standard No No No No No No No No No No No taken, the customer will auto- taken, the customer will auto- customer will move to a basic plan to plan to plan to renew to the same plan at the renew to the same plan at the current rate. No Cost current rate. No Cost Recovery Fee (CRF) will be Recovery Fee (CRF) will be applied if renewed contract is applied if renewed contract is plan to 45 Day Notice, no action customer will be moved to fixed rate products. 30 Day Notice, no action 30 Day Notice, no action 30 Day Notice, no action 30 Day Notice, no action customer will move to an customer will move to an customer will move to an customer will move to an additional term on a new rate additional term on a new rate additional term on a new rate additional term on a new rate terminated before 7 days terminated before 7 days after receiving 1st bill after receiving 1st bill Customer must stay with Customer must stay with retailer for one year when they retailer for one year when they switch switch When customers leave a supplier they have 2 bill periods to select a new supplier. If they do not select a new supplier in this time period they will go back to utility service and have to stay for 12 s.

2 Indiana Kentucky Maine Ameren NIPSCO Columbia Gas of Kentucky Pepco Washington Gas Light Delmarva Baltimore Gas & Electric Baltimore Gas & Electric First Energy - Potomac Edison Central Maine Power Emera Maine (formerly Bangor Hydro) Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Electricity Natural Gas Natural Gas Electricity Natural Gas Electricity Electricity Natural Gas Electricity Electricity Electricity 2.4M 712K 140K 526K 410K 1.2 million 640k 223K 544k 192k Bethesda, Rockville, Laurel, Peoria, Springfield, Decatur, and Jacksonville Merrillville Lexington Montgomery and Prince George s counties College Park, Germantown, Hyattsville, Waldorf, Silver Cambridge, Salisbury Baltimore City Central Baltimore City Central Central and Southern Maine Eastern Maine Spring, and Frederick 10 Digit Account Number Service Account Number TBD 10 Digit Account Number; one meter number is required and has to be numeric 15 Digit Account number (account always starts with 1) 22 Digit Service Number 10 Digit Account Number (Account Number begins with 1 or 2) 22 Digit Service Number 10 Digit Electric Choice ID 10 Digit Gas Choice ID Customer Number 20 Digits (Starts with 08) 13 Digit Account Number 8 Digit Account Number with 8 leading 0's days 3-30 days days days days days days days days days days No No No No No No No No No No No No No No No No No N/A No - via letter, Letter by US Mail, Letter by US Mail, Letter by US Mail, Letter by US Mail, Letter by US Mail No No 10 days 5 days 7 days 3 days 3 days 3 days 5 days 5 days 5 days 8 days 8 days, PIPP and LIHEAP, Energy Assistance Program (EAP) No No No No No No No, but will lose discount on supplier charges No No No No Utility Utility Utility Utility Utility Utility Utility Utility Utility Utility Utility Residential and SMB Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential & SMB Residential & SMB Residential & SMB Residential, SMB Residential, SMB, BBP Residential, SMB, BBP Standard Standard Standard Standard and Renewable Standard Standard Standard Standard Standard and Renewable Standard Standard No No No No No No No No No No No 30 Day Notice, no action customer will move to an additional term on a new rate 45 Day Notice, if no action plan to Between Day Notice, if no to a new term agreement 45 Day Notice, no action 45 Day Notice, no action customer will move to an customer will move to an additional term on a new rate additional term on a new rate 45 Day Notice, no action customer will move to an additional term on a new rate 45 Day Notice, no action 45 Day Notice, no action customer will move to an customer will move to an additional term on a new rate additional term on a new rate 45 Day Notice. If no action is taken, the customer will autorenew to the same plan at the current rate customer will move to a basic plan to customer will move to a basic plan to Closed Switch market: customers who are currently with another retail supplier will need to cancel their Closed Switch market: supply service with their customers who are currently Customer Moving: the customer must re-enroll supplier before enrolling with XOOM Energy. Once the cancellation has been initiated by their current retail supplier, they can enroll with XOOM Energy. Drop Request: If a customer is delinquent 30 with another retail supplier will need to cancel their supply service with their supplier before enrolling with XOOM Energy. Once the cancellation has been initiated by their current retail For BBP customers ONLY, customer must cancel with their current provider before enrolling with XOOM. This will be explained to the customer Customer moves: Not Seamless - Customer must enroll new location Change to Account number: "now begins with 8 leading zeros inc. 8 digit Account number" There is a note on "Emera Maine - Account Informaton" days or more, the utility will supplier, they can enroll with once they decide to switch. issue a drop request to the XOOM Energy. supplier, removing the customer from the supplier and back to the utility.

3 Massachusetts Michigan New Hampshire New Jersey NSTAR Eversource Energy (formerly WMECO) National Grid - MECO and Nantucket MichCon Consumers Energy Eversource Energy (formerly PSNH) PSE&G Atlantic City Electric JCP&L (Jersey Central Power & Light) Rockland Electric PSE&G Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Electricity Electricity Electricity Natural Gas Natural Gas Electricity Electricity Electricity Electricity Electricity Natural Gas 1.1 million 200K 1.2 million 1.2 million 1.7 million 500K customers 2.1 million 547K 1 million 65K 1.7 million Boston Hadley-Greenfield, Pittsfield and Springfield districts Worcester, North Andover, Brockton, Great Barrington, Northborough and Nantucket Island Detroit, Grand Rapids Bay City, Flint, Jackson, Kalamazoo, Lansing, Macomb, Midland, Royal Oak, Saginaw and Warren Throughout New Hampshire Jersey City, Newark, Trenton Atlantic City Northern and Central New Jersey 3 Counties: Bergen (PJM), Passaic (NYISO), Sussex (NYISO) Jersey City, Newark, Trenton Account Number 11 digits Account Number: 11 digits Service Reference Number: 9 digits (Account Number always begins with 54) Account Number Account Number 12 digits 13 digits Account Number 11 digits (Begins with 56 is a resi customer - begins with 800 is a smb cust) Electric PE followed by 18 digits 22 Digit Service Number Customer Number 20 digits Electric Account Number Gas PG followed by 18 digits days days days days days days days days days days days No No No No No No No No No No: Residential : Business N/A N/A N/A N/A N/A N/A N/A NO N/A No No No No 3 days 3 days 3 days 30 days 30 days 3 days 14 days 14 days 14 days 5 days 14 days No No No No No No No No No No No No No No No Utility Utility Utility Utility Utility Utility Utility Utility Utility Utility Utility Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential & SMB Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Standard and Renewable Standard and Renewable Standard and Renewable Standard Standard Standard Standard and Renewable Standard and Renewable Standard and Renewable Standard and Renewable Standard No No No No No No No No No No No taken, the customer will autorenew to the same plan at the current rate taken, the customer will autorenew to the same plan at the current rate taken, the customer will autorenew to the same plan at the current rate 60 Day Notice, if no action 60 Day Notice, if no action plan to plan to customer will move to fixed rate products. action plan to plan to plan to plan to plan to Business customers are asked Business customers are asked If customer is more than 120 If customer is more than 60 If customer is more than 120 If customer is more than 120 s are accepted for to give their usage level to to give their usage level to days in arrears, they go to Dual days in arrears, they go to Dual days in arrears, they go to Dual days in arrears, they go to Dual SMB customers only ensure they receive the ensure they receive the correct T&Cs correct T&Cs

4 New York New Jersey Natural Gas South Jersey Gas RGE - Electric RGE - Gas NYSEG - Electric Niagara Mohawk (NiMo) Electric Niagara Mohawk (NiMo) Gas KeySpan LI KeySpan NY ConEdison Electric ConEdison Gas Orange & Rockland Electric Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Natural Gas Natural Gas Electricity Natural Gas Electricity Electricity Natural Gas Natural Gas Natural Gas Electricity Natural Gas Electricity 500K 321K 367k 303k 878k 4.4M 3.4M 3.4M 3.4M 3.3M 1.1M 224,695 Atlantic, Cape May, Parts of Mon, Ocean and Burlington counties Cumberland and Salem counties and parts of Burlington, Camden and 9 county area centered around Rochester, NY 9 county area centered around Rochester, NY Southern Tier, North Country, Downstate Upstate NY, including Albany Upstate NY, including Albany Long Island - Nassau and Suffolk counties NYC, Queens New York City (except for a small area of Queens), and most of Westchester County Manhattan, the Bronx, and parts of Queens and Westchester Gloucester counties 12 Digit Account Number 10 digit Gas Service Agreement ID Number Starts with R01 followed by 12 digits Starts with R02 followed by 12 digits Starts with N01 followed by 13 digits 10 Digit Account Number 10 Digit Account Number 10 Digit Account Number 10 Digit Account Number 15 Digit Account Number 15 Digit Account Number 10 Digit Account Number days days days days days days days days days days days days No No - Resi - SMB No No No No No No No No No No N/A No - Resi - SMB No No No No No No No No No No 14 days 14 days 3 business days 3 business days 3 business days 3 business days 3 business days 3 business days 3 business days 3 business days 3 business days 5 days No No No No No No No No No No No No No No Utility Utility Utility Utility Utility Utility Utility Utility Utility Utility Utility Utility Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential & SMB Standard Standard Standard Standard Standard Standard Standard Standard Standard Standard Standard Standard No No No No No No No No No No No No plan to plan to to a basic plan to action plan to action action customer will move to a to plan to basic plan to a basic plan to Credit Check/s only If customer is more than 60 applies to SMB customers days in arrears, they go to Dual If customer is more than 60 days in arrears, they go to Dual.

5 Ohio Orange & Rockland Gas Central Hudson Electric Central Hudson Gas National Fuel Dominion East of Ohio Duke Energy - Gas Columbia of Ohio Vectren Energy Delivery AEP Ohio (Columbus and Ohio Power) Duke Energy - Electric Dayton Power and Light First Energy (Ohio Edison Co.) Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Natural Gas Electricity Natural Gas Natural Gas Natural Gas Natural Gas Natural Gas Natural Gas Electricity Electricity Electricity Electricity 1.5 million combined for both 129, K 75K 732k 1.18M 400K 1.287M 314K Columbus Southern and Ohio 690k 500k 1M Power. Mid-Hudson River Valley - suburbs of metroplitan New York City north to Albany Mid-Hudson River Valley - suburbs of metroplitan New York City north to Albany Buffalo, Niagara Falls, Jamestown Cleveland and Akron Cincinnati Columbus Dayton Columbus Cincinnati Throughout Miami Valley Akron 17 Digit SDI (Service Delivery 10 Digit Account Number 1st 10 Digits of the Account Number 1st 10 Digits of the Account Numberr 9 Digit Account Number 13 Digit Account Number 10 Digit Account Number 15 Digit Account Number 18 Digit Account Number Identifier) Always begins with Columbus or 11 Digit Account Number 11 Digit Account Number 12 Digit Account Number & 20 Digit Customer Number (Starts with 08) ohio Power days days days days days days days days days days days days No No No No No No No No No No No No No No No No No No - via letter - via letter - via letter - via letter 5 days 5 days 5 days 5 days 7 days 7 days 7 days 7 days 7 days 7 days 7 days 7 days from date utility sends letter Home Energy Assistance Home Energy Assistance Program (HEAP) - customer Program (HEAP) - customer receives a credit of $11 per receives a credit of $11 per on the Central Hudson on the Central Hudson bill for a maximum of 12 bill for a maximum of 12 s. s. No No No No No No No No No No No No Utility Utility Utility Utility Utility Utility Utility Utility Utility Utility Utility Utility Residential & SMB Residential & SMB Residential & SMB Residential & SMB Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential & SMB Residential & SMB Residential & SMB Residential & SMB Standard Standard Standard Standard Standard Standard Standard Standard Standard and Renewable Standard and Renewable Standard and Renewable Standard and Renewable No No No No No No No No No No No No action plan to action plan to 45 Day Notice, if no action 45 Day Notice, if no action 45 Day Notice, if no action 45 Day Notice, if no action 45 Day Notice, if no action 45 Day Notice, if no action 45 Day Notice, if no action 45 Day Notice, if no action customer will move to a new customer will move to a new customer will move to a new customer will move to a new term and current rate term and current rate term and current rate term and current rate plan to plan to plan to plan to Customer is charged $5 for going Supplier to Supplier. We cannot service accounts Customers pay a $4 in Columbia Gas of OH that switching fee when are larger than Customer gets charged $4.78 returning to DE-Ohio or 60,000ccf/year. These payable when the customer switching to another gas customers are Industrial and initially received commodity supplier except when leaving it causes interruptible service from Supplier after or switching to a Ohio transportation. At top of having been served by governmental aggregation. Gas Bill it will say if another Supplier The supplier is also charged customer is Residential, $5 for every successful Commercial or Industrial enrollment Service. Expections are DPL used to charge the There is a $5 switch fee, but it customer a $5 switch fee for is only charged to Supplier every switch, but as of August (when an enrollment hits the 1 st of this year, the Supplier effective date), not the gets charged the fee. So, the customer customer is no longer charged a switch fee Customer is charged $5 for going Supplier to Supplier "human needs" - shelters, hospitals etc.

6 Pennsylvania First Energy (The Toledo Edison Co.) First Energy (The Cleveland Electric Illuminating Co.) PPL Electric Utilities PECO Electric West Penn Power Columbia Gas of PA PECO Gas Peoples Gas of PA Equitable Gas (Peoples Gas) First Energy - Met Ed First Energy - Penelec Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Electricity Electricity Electricity Electricity Electricity Natural Gas Natural Gas Natural Gas Natural Gas Electricity Electricity 309k 747k 1.4 Million 1.6 million 1.6 million 414k 475k 160k 250k 560K 590K Toledo Cleveland Allentown and Hazelton Philadelphia Pittsburgh Pittsburgh Philadelphia Pittsburgh Pittsburgh Reading, York Wellsboro, Canton, Springville, Troy 12 Digit Account Number & 20 Digit Customer Number (Starts with 08) 12 Digit Account Number & 20 Digit Customer Number (Starts with 08) 10 Digit Account Number 10 Digit Account Number 20 Digit Customer Number 15 Digit Customer Number 10 Digit Account Number 12 Digit Account Number 12 Digit Account Number 20 Digit Customer Number - 20 Digit Customer Number - always begins (Always begins with 20 or 21) (Always begins with 20 or 21) always begins with 08 with days days 7 days 7 days 7 days 7 days 7 days 7 days Second Billing Period after submission 7 days 7 days NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO - via letter - via letter - via letter - via letter - via letter - via letter - via letter - via letter - via letter 7 days from date utility sends 7 days from date utility sends letter letter 3 days 5 days 5 days 5 days 5 days 5 days 5 days 3 days 3 days LIHEAP - Low Income Home No No Energy Assistance Program - funds will only be applied to the generation portion of the No No No No customer's bill. No No No No No No No No No No No Utility Utility Utility Utility Utility Utility Utility Utility Utility Utility Utility Residential & SMB Residential & SMB Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential & SMB Residential, SMB Residential & SMB Residential & SMB Standard and Renewable Standard and Renewable Standard Standard Standard Standard Standard Standard Standard Standard Standard No No No No No No No No No No No 45 Day Notice, if no action 45 Day Notice, if no action plan to plan to 45 and 30 Day Notice, if no 45 and 30 Day Notice, if no 45 and 30 Day Notice, if no 45 and 30 Day Notice, if no agreement terms will renew 45 and by customer, the agreement terms will renew Customer is charged $5 for going Supplier to Supplier Customer is charged $5 for going Supplier to Supplier If you plan to move to an If you plan to move to an If you plan to move to an area area where XOOM offers area where XOOM offers where XOOM offers service, service, simply contact your service, simply contact your simply contact your utility and utility and they will establish utility and they will establish they will establish service at service at your new address. service at your new address. your new address. Please Please note that you must Please note that you must note that you must stay with stay with the utility for one stay with the utility for one the utility for one billing cycle billing cycle before you can billing cycle before you can before you can switch back to switch back to a competitive switch back to a competitive a competitive supplier. supplier. supplier. If you plan to move to an area where XOOM offers This is a required field along This is a required field along service, simply contact your with the accoung number: At with the accoung number: At utility and they will establish the end of the Rate Schedule the end of the Rate Schedule service at your new address. identifier if it says (P) that identifier if it says (P) that Please note that you must means Peoples territory and if means Peoples territory and if stay with the utility for one it s an ( E ) than its Peoples it s an ( E ) than its Peoples billing cycle before you can formerly Equitable territory. formerly Equitable territory. switch back to a competitive Please identify when enrolling. Please identify when enrolling. supplier.

7 Rhode Island Texas Duquesne National Fuel National Grid - Narragansett AEP-Central AEP-North CenterPoint Oncor Texas New Mexico Power Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Customer Launch Electricity Natural Gas Electricity Electricity Electricity Electriciy Electricity Electricity 548k 732k 491k 786K 186K 2.1 million 3 million 230K Beaver & Allegheny counties Erie and Sharon Lincoln, Chopmist, Warren, North Kingston, Middletown, Westerly Victoria, Corpus Christie, San Benito, McAllen and Laredo Vernon, Abilene, San Angelo and Alpine Houston Dallas/Fort Worth, Odessa and Midland Areas around Dallas and Houston, Meridian, Clifton, West Columbia and Pecos 10 Electric Supplier Agreement ID 9 Digit Account Number 10 Digit Account Number ESI ID - number always begins with ESI ID - number always begins ESI ID - number always begins ESI ID -number always begins with with with ESI ID - number always begins with days 7 days days 7-10 days 7-10 days 7-10 days 7-10 days 7-10 days NO No NO No - via letter No (postcard) (postcard) (postcard) (postcard) (postcard) 3 days 5 days 3 Days 3 days 3 days 3 days 3 days 3 days No, Lite Up Program, Lite Up Program, Lite Up Program, Lite Up Program, Lite Up Program NO No Utility Utility Utility XOOM XOOM XOOM XOOM XOOM Residential & SMB Residential & SMB Residential & SMB Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Residential, SMB, BBP Standard Standard Standard Standard and Renewable Standard and Renewable Standard and Renewable Standard and Renewable Standard and Renewable No No No 45 and by customer, the agreement agreement terms will terms will renew renew 30 Day Notice, if no to a moved to fixed rate products. 14 Day Notice, if no to a basic plan to 14 Day Notice, if no action 14 Day Notice, if no action 14 Day Notice, if no action 14 Day Notice, if no to a basic plan to plan to plan to plan to

8 Virginia SHARYLAND UTILITIES LP (SU) SHARYLAND UTILITIES LP (SUMC) Columbia Gas of VA Washington Gas of VA Customer Launch Customer Launch Customer Launch Customer Launch Electricity Electricity Natural Gas Natural Gas 57166K 4612K 250k 490K Sharyland Utilities Areas Sharyland McAllen Lynchburg, Charlottesville, Northern VA ESI ID -17 Digits and the number always begins with ESI ID - 17 Digiits and the number always begins with Digit Account Number (starts with 3) 10 Digit Account Number on the date that is returned in the 814_05 (typically on the date that is returned in the 814_05 (typically 7 days or less) 7 days or less) days days No No none none 3 days 3 days 10 days 10 days No No XOOM XOOM Utility Utility Residential, SMB, BBP Residential, SMB, BBP Residential & SMB Residential & SMB Standard and Renewable Standard and Renewable Standard Standard Not availabe at this time Not available at this time No No 45 Day Notice, if no action by 45 Day Notice, if no action More than 29 days but less than 60 days More than 29 days but less than 60 days customer, the agreement terms moved to fixed rate by customer, the agreement terms moved to fixed rate products. products. Closed Switch market: customers who are currently with another retail supplier will need to cancel their supply service with their supplier before enrolling with XOOM Energy. Once the cancellation has been initiated by their current retail supplier, they can enroll with XOOM Energy.