TARIFFS & CHARGES 2016/2017

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1 TARIFFS & S 2016/2017

2 CITY POWER FINANCIAL YEAR STARTS 01 JULY TO 30 JUNE 2

3 CONTENTS Foreword 5 Tarrif Abbreviations 6 Tarrif Definitions 7 1. SCHEDULE OF TARRIFS Domestic/ Residential Agricultural Business/ Commercial Large Conumers/ Industrial Time-Of-Use (Tou) Embedded Generation Tarrif Resellers Tarrifs MISCELLANEOUS S STANDARD CONNECTION FEES 24 City Of Johannesburg Bill 39 Smart Tips 40 3

4 CITY POWER FINANCIAL YEAR STARTS 01 JULY TO 30 JUNE 4

5 FOREWORD The City of Johannesburg, in its endeavour to become a world class African city, continues to strive and provide better services to its customers and residents. City Power, one of City of Johannesburg Municipal Owned Entities has committed to align its Key Performance Indicators to the Growth and Development Strategy 2040 (GDS 2040) as per the City plan. In 2014/2015 financial year City Power demonstrated financial prudence and good business ethics by attaining an unqualified audit opinion. To sustain the audit findings; focus on financial sustainability and improved customer experience needs to be maintained. For the financial year 2016/17, City Power will continues to focus on; Revenue improvement projects with the intention of reducing Non-Technical losses. Improving customer confidence through accurate billing, by installing smart meters to customers consuming an average above 1,000 kwh per month. Improving unplanned outages restoration times. Combating theft and vandalism of electrical infrastructure. Increasing planned infrastructure maintenance to ensure reliable electricity supply. In an effort to ensure security of supply to customers, City Power continues to encourage efficient and responsible use of electricity. City Power has embarked on a number of initiatives but not limited to the following; The rollout of a Domestic Time-of-Use tariff to encourage reduction of load during peak demand periods. The implementation of a Load Shedding Mitigation Programme that is geared at minimising the impact of load shedding through; o The Domestic Load Limiting initiative o The Embedded Generation Policy, which will allow City Power to negotiate power off-take with potential Independent Power Producers o Exploring Alternative energy options including photovoltaic, waste to energy, biogas, etc. o Exploring Demand Response opportunities within our customer base, etc. On behalf of the City of Johannesburg and City Power, I would like to extend our gratitude to our valued customers for the cooperation received over the past year and we commit to improving our level of service to ensure increased customer satisfaction. City Power wishes you success in your business endeavours and in your homes. Mr. L Setshedi Acting Director: Metering Services City Power Johannesburg (SOC) Ltd 5

6 TARRIFF ABREVIATIONS < Less than < Less than or equal to > Greater than > Greater than or equal to A C c/kvarh Ampere Cents Cents per reactive kilovolt-amperehour N/A NERSA PF R R/KVA R/KW TOU Not acceptable National Energy Regulator of South Africa Power factor Rand Rand kilovolt-ampere Rand per kilowatt Time of use c/kwh Cents per kilowatt-hour V Voltage Gwh Gigawatt-hour VAT Value Added Tax KVA Kilovolt-ampere W Watt KVArh Reactive kilovolt-ampere-hour HV High voltage KW Kilowatt MV Medium voltage KV Kilovolt LV Low voltage KWh Kilowatt-hour PM Per month MVA Megavolt-ampere CITY POWER FINANCIAL YEAR STARTS 01 JULY TO 30 JUNE 6

7 TARRIFF DEFINITIONS Energy Charge: Capacity Charge: Service Charge: Billing Period: Connection Fee: Demand Charge: Key Customer: Reactive Energy: Municipal Surcharge: DSM Levy: Seasons: A variable cost charged to each kwh consumed. It is seasonally differentiated into Summer (September-May) and Winter (June-August). R/kVA charge payable by a customer on a monthly basis based on the installed capacity [kva] of the customers connection point. A fixed charge payable per premise every month, whether electricity is consumed or not. It is a contribution towards fixed costs such as meter reading, billing and meter capital. The period that stretches from one meter reading date. The minimum, once-off, up-front payment for new or additional capacity. R/kVA or charge which is time and/or seasonally differentiated and is applied to the chargeable demand registered during the month. A customer that uses minimum of 5 Gwh of electricity annually on a site in any 12 consecutive months. It is levied on every kvarh which is registered in excess of 30% charge of the kwh supplied. There is no reactive energy charge for customers operating with the power factor of 0.96 or better. The method of calculating this excess differs and is described with the respective tariff. The charge is levied to support inner city rejuvenation. The charge is levied to support Demand Side Management (DSM) projects. Summer is a season that starts in September and ends in May. Winter is a season that starts in June and ends in August. 7

8 /2017 TARRIFS Amendment of Tariff Charges for Electricity Services In terms of sections 17(3)(a)(i) and 22(a)(i) and (ii) of the local government: municipal finance management act, 2003 (act 56 of 2003) and sections 21(1) and (3), 21a and 75a(3) and (4) of the local government: municipal systems act, 2000(act 32 of 2000) as amended, it is hereby notified that the City of Johannesburg has, in terms of sections 11(3)(1) and 75a(1) and (2) of the local government: municipal finance management act, 2003 (act 56 of 2003), amended its tariff of charges for electricity services with effect from 1 July A 2c/kWh Demand Side Management (DSM) Levy will be charged to all customers that consume above 500 kwh per month. Change/ Migration of tariffs rules applicable to all categories 1. Customer may only change from one tariff to another once in twelve months, e.g. If a tariff is changed in April 2015 another change can only be applied for no earlier than April Change of tariff will be done after the tariff change fee has been paid for (refer to miscellaneous charge section). 3. City Power planning department will investigate the compatibility of the service connection in relations to the tariff applied for, after the payment has been effected. 1.1 DOMESTIC TARIFFS This tariff shall be applicable for electricity supply to: Private houses Dwelling-units which are registered under the Social Titles Act, 1972 (Act 66 of 1971) Flats Boarding houses and hostels Residences or homes run by charitable institutions Premises used for public worship, including halls or other buildings used for religious purposes Caravan parks Four tariff structures are available, i.e. (i) a prepaid tariff, (ii) a Three Part Flat tariff (iii) a Three-Part Seasonal tariff, and (iv) a Time-of-Use tariff. Customers that would prefer the Time-of-Use tariff structure are required to have meters installed with automated meter reading capability Resellers servicing the residential market will qualify for either a conventional or a prepaid tariff, depending on their supply structure to the ultimate consumers The following charges will be payable per month, or past thereof. CITY POWER FINANCIAL YEAR STARTS 01 JULY TO 30 JUNE 8

9 Domestic 1.2 RULES APPLICABLE TO THIS CATEGORY: A consumer whose capacity exceeds 100kVA, may on application, be changed in accordance with item 4 (Large Consumers) Customers who had been classified as domestic consumers before 1 July 1999 may retain this classification until such time as their supply is modified or upgraded, or their primary use of electrical energy charges All domestic customers who are registered for the Expanded Social Package will qualify for the conventional lifeline tariff. If these customers should consume more than 500kWh per month, prepaid rates will apply Changes from the Three-Part Flat tariffs to Life Line tariff, and vice versa, is allowed but shall only be implemented after the required change over fee has been received, and shall only be phased in with the commencement of the next billing cycle If customer elects to change from the Three-Part Flat or Life Line tariff to be the Three-Part Seasonal tariff, he/she will be obligated to remain on the Three-Part Seasonal tariff for a minimum period of 12 months before he/she may qualify to migrate to another tariff option The cost to migrate between tariff options will be determined as reflected in section 6 of the document Everyone will be expected to take part in any of the City of Johannesburg energy saving initiatives All individuals/customers who qualify for the Extended Social Package (ESP) then will receive free electricity as approved by Social Development Department All customers on the Extended Social Package who are disconnected may not accumulate the allocation of free electricity during the period of disconnection A maximum of 150kWh per month maybe allocated as free electricity under the Extended Social Package, and will be limited to actual consumption if less than 150kWh per month is consumed Build customers on the ESP will receive the grant as a credit on their bills, the value of which will equal the monetary value of their allocated free bundle Pre-paid domestic customers may collect their free electricity allocations from any of the City Power vending stations Free allocations that are not claimed in any particular month will be forfeited and may not be carried over Free allocations are not redeemable for cash Domestic Time of use (TOU) tariff is sustainable for domestic customers who have invested in solar water heating, gas for cooking, etc. the tariff will be beneficial to customers who can shift their load, mostly to off peak and standard times (refer to graph on page 16) The summer rates for the Seasonal tariffs will be applicable from September to May- both months inclusive. This amounts to a 9 months period per annum the Winter rates for the Seasonal tariffs will be applicable from June to August- both months inclusive. This amounts to 3 months period per annum Residential meters will be reset at the beginning of each month, including pre-paying customers. 9

10 Domestic /2017 TARRIFS PREPAID ENERGY ENERGY UNIT SUMMER/WINTER (0<500kWh) c/kwh (501<1000kWh) c/kwh (1001<2000kWh) c/kwh (2001<3000kWh) c/kwh (>3000kWh) c/kwh ENERGY SINGLE PHASE (THREE-PART FLAT) SERVICE R/MONTH CAPACITY R/ MONTH ENERGY SUMMER/ WINTER UNIT (0<500kWh) 60A: A: c/kwh (501<1000kWh) 80A: A: c/kwh (1001<2000kWh) c/kwh (2001<3000kWh) c/kwh (>3000kWh) c/kwh ENERGY SERVICE R/MONTH THREE PHASE (THREE-PART FLAT) CAPACITY R/MONTH ENERGY SUMMER/WINTER (0<500kWh) 60A: A: c/kwh (501<1000kWh) 80A: A: c/kwh (1001<2000kWh) c/kwh (2001<3000kWh) c/kwh (>3000kWh) c/kwh UNIT NB: All charges are exclusive of VAT. CITY POWER FINANCIAL YEAR STARTS 01 JULY TO 30 JUNE 10

11 THREE-PART SEASONAL TARIFFS SINGLE PHASE ENERGY SERVICE R/MONTH CAPACITY R/ MONTH ENERGY SUMMER WINTER UNIT (0<500kWh) 60A: A: c/kwh (501<1000kWh) 80A: A: c/kwh (1001<2000kWh) c/kwh (2001<3000kWh) c/kwh (>3000kWh) c/kwh ENERGY SERVICE R/MONTH CAPACITY R/ MONTH THREE PHASE ENERGY SUMMER ENERGY WINTER (0<500kWh) 60A: A: c/kwh 80A: A: (501<1000kWh) c/kwh (1001<2000kWh) c/kwh (2001<3000kWh) c/kwh (>3000kWh) c/kwh UNIT NB: All charges are exclusive of VAT. 11

12 /2017 TARRIFS SUPPLY SERVICE R/MONTH TIME OF USE (TOU) TARRIF (NEW) CAPACITY R/MONTH SINGLE PHASE THREE PHASE ENERGY SUMMER WINTER PEAK 60A: A: c/kwh STANDARD 80A: A: c/kwh OFF-PEAK c/kwh SUPPLY SERVICE R/MONTH CAPACITY R/MONTH ENERGY SUMMER WINTER PEAK 60A: A: c/kwh STANDARD 80A: A: c/kwh OFF-PEAK c/kwh UNIT UNIT SUPPLY ENERGY SUMMER/WINTER UNIT ROBOT INTERSECTIONS c/kwh STREET LIGHTS AND BILLBOARD PER LUMINARE c/kwh NB: All charges are exclusive of VAT. CITY POWER FINANCIAL YEAR STARTS 01 JULY TO 30 JUNE 12

13 1.2 AGRICULTURAL TARIFFS Domestic TOU This tariff shall apply to property, or portions of land zoned for agricultural purposes, with a maximum demand of 40kVA Any connection for business purposes on a property, or portions of land zoned for agricultural purposes, will be charged as per section 1.3 or Rules Applicable to this category The agricultural tariff may also be applicable in cases where an erf, stand, lot or any other area, or any subdivision thereof, whether owned by a township developer or not, with or without improvements can, in the opinion of City Power, be connected to the City Power s mains, regardless whether electricity is consumed or not The summer rate will be applicable from September to May - both months inclusive The winter rate will be applicable from June to August - both months inclusive. SUPPLY SERVICE R/MONTH CAPACITY R/ MONTH ENERGY SUMMER ENERGY WINTER <50 kva c/kwh >50 kva c/kwh UNIT 1.3 BUSINESS TARIFFS This tariff shall primarily be applicable to supply consumption capacities not exceeding 100kVA for purposes other than the purposes specified in item 1 and includes, in particular, a supply for: Business purposes Industrial purposes Nursing homes, clinics and hospitals Hotels Recreation halls and clubs Bed and breakfast houses Educational institutions including schools and registered crèches Sporting facilities Mixed load of non-domestic and domestic Welfare organisations of a commercial nature Traffic intersections Street lights and billboards Temporary connections Consumers not provided for under any other item of this tariff NB: All charges are exclusive of VAT. 13

14 /2017 TARRIFS Domestic TOU Although business tariffs apply for consumption capacities not exceeding 100 kva exceptions can be made to accommodate consumers with greater than 100 kva capacity, provided that they cannot be classified as large consumers as per section Any customer in this tariff category is special concession as per item 1.3.2, and who exceeds the maximum consumption of 100 kva will automatically be converted to the category of large consumer Resellers servicing the residential market will qualify for either a conventional or a pre-paid tariff, depending on their supply structure to the ultimate consumers The charges payable for the consumption of electricity energy shall be as follows: Rules applicable for this category: Due to capacity constraints everyone will be expected to take part in any of City of Johannesburg energy saving initiatives The summer rate will be acceptable from September to May- both months inclusive The winter rate will be acceptable from June to August both moths inclusive If a customer in this category would request for a transfer to another tariff option, the customer should remain in that new tariff structure for a minimum period of 12 months before he/she will qualify to migrate to another tariff The cost of the migration between tariffs will be determined as per section 2. SUPPLY SERVICE R/MONTH SERVICE R/MONTH <50kVA <100kVA <500kVA >500kVA CONVENTIONAL ENERGY SUMMER R/MONTH ENERGY WINTER R/MONTH UNIT (0<500kWh) c/kwh (501<1000kWh) c/kwh (1001<2000kWh) c/kwh (2001<3000kWh) c/kwh (>3000kWh) c/kwh NB: All charges are exclusive of VAT. CITY POWER FINANCIAL YEAR STARTS 01 JULY TO 30 JUNE 14

15 BUSINESS PRE-PAID ENERGY ENERGY SUMMER R/MONTH WINTER R/MONTH UNIT (0<500kWh) c/kwh (501<1000kWh) c/kwh (1001<2000kWh) c/kwh (2001<3000kWh) c/kwh (>3000kWh) c/kwh Business 1.4. LARGE CONSUMER/ INDUSTRIAL TARIFFS This tariff shall be acceptable to business consumers as contemplated in section with supply capacities exceeding 100kVA and shall, on application, be available to all consumers with supply exceeding 100kVA Subject to the provision of clauses (1.4.3) and (1.4.4) below, consumption of electricity shall be charged as follows: (see table on page 13) Minimum demand charge determination The minimum demand charge payable monthly in terms of this tariff shall be calculated using the greater of the following: The measured demand, or; A demand of 70 kva, or; A demand based on the 80% average of the three highest demands recorded over the proceeding 12 months Rules applicable for this term Where a consumer can demonstrate a significant change in their usage of electricity a re-evaluation of the average minimum demand as determined in sub-clause may on application be undertaken once per annum Consumers whose power factor is below 0.96 will be billed for reactive energy supplied in excess of 30% (0.96PF) of total kwh recorded during the entire billing period Customers with supply agreements for a demand tariff, originally concluded before 1 July 1999, and a demand of less than 100kVA may, until further notice, may continue to be charged on this tariff Voltage categories will have applied as follows: Low voltage Medium Voltage High voltage The summer rate will acceptable from September to may both months inclusive this amounts to a 9-month period per annum The winter rate will be applicable from June to August both months inclusive this amounts to a 3-month period per annum. NB: All charges are exclusive of VAT. 15

16 /2017 TARRIFS LARGE CONSUMER ENERGY DEMAND Business SUPPLY SERVICE R/MONTH CAPACITY R/MONTH ENERGY SUMMER ENERGY WINTER UNIT DEMAND SUMMER/WINTER MV c/kwh R/kVA LV c/kwh R/kVA UNIT 1.5. TIME-OF-USE (TOU) TARRIF Reactive Energy c/kva Tariff is available is available, provided customers meet the qualifying criteria for the TOU tariff The tariff is suitable for Large Consumers as contemplated in section who elect reduce their demand during peak and standard periods and who can reallocate all or part of their load by load management and load shifting capability Minimum Demand Charge Determination The minimum demand charge payable monthly in terms of this tariff shall be calculated using the greater of the following: The measured peak period demand, or The measured peak period demand, or A demand of 70 kva, or A demand based on the 80% average of the three highest demands recorded over the preceding 12 months Rules applicable for this term A conversion fee equal to the actual cost of the meter conversion and the related costs will be applicable Consumers whose power factor is below 0.96 will be billed for reactive energy supplied in excess of 30% (0.96PF) of kwh recorded during the peak and standard period. The excess reactive energy is determined per 30-minute integrating period and accumulated for the billing period Customers will supply agreements for the demand tariff, originally concluded before 1 July 1999, and a demand of less than 100 kva may, until further notice, continue to be charged on this tariff. To be phased out this financial year Voltage categories will be applied as follows: Low Voltage: ******* 1000 V Medium Voltage: > 1000 V and **** V High Voltage: > V NB: All charges are exclusive of VAT. CITY POWER FINANCIAL YEAR STARTS 01 JULY TO 30 JUNE 16

17 The summer rate will be applicable from September to May both month inclusive The winter rate will be applicable from June to August both months inclusive All tariff changes will be per request and will be effected after the necessary approval has been granted The municipal surcharges for converting from other tariff options will be the TOU structure will no longer be charged. TOU tariffs have been adjusted to accommodate this revocation The TOU periods are defined as follows: Weekdays PEAK: none STANDARD: 07h00-10h00, and OFF-PEAK: 22h00-06h Saturdays PEAK: none STANDARD: 07h00-12h00, and 18:00-20: OFF-PEAK: All hours not defined as standard. Industrial Sundays All hours are OFF-PEAK Public Holidays All public holidays will be treated as Saturdays with the exception of Good Friday and Christmas Day. Which will be treated as Sundays. ENERGY (WINTER) ENERGY (SUMMER) SUPPLY SERVICE CAPACITY DEMAND SUMMER/WINTER PEAK STANDARD OFF-PEAK PEAK STANDARD OFF-PEAK R/m R/kVA (p/m) R/kVA c/kwh c/kwh c/kwh c/kwh c/kwh c/kwh HV MV LV Reactive Energy c/kva NB: All charges are exclusive of VAT. 17

18 /2017 TARRIFS 1.6 EMBEDDED GENERATION TARIFF Industrial Peak Standard Off-Peak High Demand (June - August) SEGMENT NEW EMBEDDED GENERATOR TARIFFS Domestic Small Scale Embedded Generator Pilot Feed-in Tariff Business / Large Power User Small Scale Embedded Generator Pilot Feed-in Tariff Weekdays Saturday Sunday Low-demand (September-May) ENERGY SUPPLY POSITION UNITS SUMMER/WINTER c/kwh In terms of the provisions of the Electricity Regulation Act, (Act 4 of 2006) (ERA) the generation of electricity is a licensed activity, unless exempted by the Minister of Energy. The tariffs are therefore subjected to the provisions of the ERA and are currently interim / pilot This tariff will only apply to customers that are net consumers of City Power and who have invested in embedded generation capacity, are grid-tied and comply with all regulations regarding grid connection All Embedded Generators are required to register with City Power and the equipment used must comply with the technical standards required by City Power All Large Power Users and Business Customers who would be willing to invest in embedded generation with the purpose of of supplementing their electricity supply from City Power will have to be on a conventional tariff structure. If they are currently on a pre-paid structure, they will be required to migrate to a conventional tariff structure All Residential Customers who would be willing to invest in embedded generation with the purpose of of supplementing their electricity supply from City Power will have to be on a time of use conventional tariff structure. If they are currently on a pre-paid structure, they will be required to migrate to the time of use conventional tariff structure Embedded Generators that are at any time capable of feeding back energy into the grid will require meters with bi-directional metering capability All parties that would invest in generating capacity and who would elect to only feed into the grid (and never draw from the grid) will be treated as an additional electricity supplier under a negotiated power purchase agreement This embedded generation tariff is only applicable to a maximum generation capacity of 1 MW. LV LV/MV kwh kwh (credit) (credit) These tariffs have been introduced in support of accommodating renewable energy, largely in the form of rooftop photovoltaic generating systems onto the City Power grid. The tariff is an interim measure and while it does not necessarily incentivise the installation of renewable energy systems, it does provide a formal means to use the grid for energy balancing and energy back-up services that renewable energy systems require, and begin the process of greening the energy supply of Johannesburg in line with the City s environmental objectives. CITY POWER FINANCIAL YEAR STARTS 01 JULY TO 30 JUNE 18

19 1.7 RESELLER TARIFFS What is a reseller Where a council supplies a bulk meter to a property which has more than one dwelling units and the units are metered with sub-meters for end users. How should reseller charge the end user Resellers should charge the end user in line with the council approved tariffs (refer to 1.1 Domestic tariffs and 1.3 Business tariffs), When all sub-metering are used for domestic purpose, bulk metering supplied by the council qualifies for domestic seller tariff, if the dwelling units are for both domestic and business purpose the bulk meter will be charged for business tariff. Business customers with sub-metering can also consider migrating to a business reseller tariff (subject to the reseller tariff rules). Rules applicable to this tariff: 1. Section 17 of the City s by-law on resale of electricity refers: Where a person resells electricity supplied by the council- (1) such electricity shall, in respect of each purchaser, be metered through a sub-meter, such sub-meter shall have been submitted to the engineer for approval prior to instillation. (2) The council shall not be held liable for any inaccuracy or other defect to any sub- meter. (3) The charge made by such seller shall not exceed the charge determined by the council which the council itself supplies electricity and every such purchaser shall be entitled to require the seller to furnish such accounts, documents and other information as may be necessary to enable to a certain whether the accounts rendered for electricity supplied are correct. Reseller 2. For all customers wishing to apply to be considered for the reseller tariff by City Power, with the following process has to be followed by submitting the following: a. Account number under which electricity services are administrated. b. Physical address of the electricity connection. c. Type of customer supplied at the metering/ connection point (i.e. domestic business, mixed used, etc.) d. An affidavit confirming the number of living units that are metered and used for residential purpose. This should not exclude common property. e. Letter of Authority if request is made on behalf of the owner(s). f. Proof of Bulk Meter (a photo/picture with make and serial number of the device). g. Proof of sub-meters (a photo/picture with make and serial number of the device). This applies to each and every meter which forms part of the sub-metering, otherwise only the number of meters presented in terms of this point will be consider for the adjustment on billing. 19

20 /2017 TARRIFS 3. In a case where a bulk meter is supplies mixed use (i.e. a combination of Domestic and Business customers) on submission of the documents specified above, the consideration will be for Reseller Business, unless the loads are spilt through the normal application process (at the applicants cost) in which case both reseller domestic and Reseller Business Tariffs would be applied to the respective loads. 4. The city reserves the right to verify, audit, etc. such submissions and as such any misrepresentation found could result in the reversal of any decisions made including any associated adjustments or benefits being claimed back. 5. If a customer in this category would request for a transfer to another tariff option, the customer should remain in that new tariff structure for a minimum of 12 months before he/she will qualify to migrate to another tariff. 6. The cost of migration between tariffs will be determined as per section Property owners and all other resellers are required to register with City Power to qualify for the resellers tariff. These parties are also required to provide City Power with an affidavit declaring the number of units in use in the complex, normal consumption tariffs will apply, as per unit in the complex, rather than the tariffs that would be deemed appropriate for the complex as an aggregate. The changes will be implemented from the date of application. 8. The tariff charge will be effected as per the date of application. 9. Requests must be ed through to reseller@citypower.co.za Reseller CITY POWER FINANCIAL YEAR STARTS 01 JULY TO 30 JUNE 20

21 RESELLER TARIFFS ENERGY DOMESTIC CONVENTIONAL SERVICE R/MONTH CAPACITY R/ MONTH ENERGY SUMMER ENERGY WINTER UNIT (0<500kWh) 60A: A: kwh (501<1000kWh) 80A: A: kwh (1001<2000kWh) kwh (2001<3000kWh) kwh (>3000kWh) kwh ENERGY BUSINESS CONVENTIONAL SERVICE R/MONTH CAPACITY R/ MONTH ENERGY SUMMER ENERGY WINTER UNIT (0<500kWh) kwh (501<1000kWh) kwh (1001<2000kWh) kwh (2001<3000kWh) kwh (>3000kWh) kwh DOMESTIC PREPAID BUSINESS PREPAID ENERGY ENERGY SUMMER/WINTER UNIT ENERGY ENERGY SUMMER/WINTER UNIT (0<500kWh) kwh (501<1000kWh) kwh (1001<2000kWh) kwh (2001<3000kWh) kwh (>3000kWh) kwh (0<500kWh) kwh (501<1000kWh) kwh (1001<2000kWh) kwh (2001<3000kWh) kwh (>3000kWh) kwh 21

22 2. MISCELLANEOUS S MISCELLANEOUS SERVICES FEES FOR SMALL POWER USERS CONVERSION FEES AMOUNT AMOUNT INC VAT 1 Replacement of the Split-Pre Pay Meter Customer meter card- at the request of the applicant R R RD Cheques, direct debits and 3rd party vendors, e.g.: not sufficient funds, payment stopped, incorrect signatures, post-dated cheques, alterations etc. R R Request for statement (per statement). R R Tariff Change between Three-Part & Flat Tariff, or vice versa charge - no meter change or meter reading required R R Tariff Change from Three-Part Seasonal Tariff to Three-Part Flat Tariff R R Tariff Change from Domestic Tariff to Domestic Time of Use (TOU) Tariff include Special meter Reading (Smart Meter suitable) 7 Tariff Change from Domestic Tariff to Domestic Time of Use (TOU) Tariff include Special meter Reading (Require a Meter Change ) R 1, R 1, R 2, R 2, Transfer of supply from one customer to the next including On site Special Meter Reading R R On site Special Meter Reading of a Non programmable 80A Meter R R On site Special Meter Reading of a Programmable 80A Meter R R For testing the accuracy of a 80A meter: R 2, R 2, On site Special Meter Reading and Firm Ware Upgrade for SMART METER R 1, R 1, Tariff Change from Business to Demand Tariff: Special reading of a Programmable AMR Meter R 1, R 1, Tariff Change from Demand Tariff to Demand Time of Use (TOU) Tariff include Special meter Reading (Smart Meter suitable) 15 Tariff Change from Demand Tariff to Demand Time of Use (TOU) Tariff include Special meter Reading (Require a Meter Change ) R 1, R 1, R 2, R 2, Replacement of the Split-Pre Pay Meter Customer meter card- R R Replacement of the Split-Pre Pay Meter Customer Interface Unit or keypad- R R Disconnection or isolation of supply less than 56 kva only R R Re-connection of supply less than 56kVA only (Requested by or caused by the customer) R R Contractor s visit: Customer side not ready for connection.. R R CITY POWER FINANCIAL YEAR STARTS 01 JULY TO 30 JUNE 22

23 CONVERSION FEES AMOUNT AMOUNT INC VAT 21 For each attendance as a result of a complaint of loss of supply caused by the consumer s own electrical installation. R R Tampering with load management equipment and or bypassing of the equipment R 3, R 3, Warning Notice of the Impending Disconnection of supply less than 56 kva R R Disconnection or isolation of supply less than 56 kva only R R Re-connection of supply less than 56 kva only R R Level Three Re-connection or Reinstatement of Removed supply equipment: Minimum Standard or actual cost, as applicable. 27 Re-connection of single phase supply only New service connection fee (excluding network fee) 28 Re-connection of Three phase supply only New service connection fee (excluding network fee) OTHER MISCELLANEOUS SERVICES FEES FOR SPLV AND LARGE POWER USERS (REQUESTED BY OR CAUSED BY THE CUSTOMER) TYPE OF SERVICE ENQUIRY FEES TOTAL SERVICE CONNECTION FEE Non-Refundable Detail design fee Balance of the Total Service Connection Fee 1 On site Special Meter Reading and Firm Ware Upgrade for SMART METER R 1, R 1, Tariff Change from Business to Demand Tariff: Special reading of a Programmable AMR Meter R 1, R 1, Tariff Change from Demand Tariff to Demand Time of Use (TOU) Tariff include Special meter Reading (Smart Meter suitable) 4 Tariff Change from Demand Tariff to Demand Time of Use (TOU) Tariff include Special meter Reading (Require a Meter Change ) R 1, R 1, R 2, R 2, Tariff Change from Demand Tariff to Business Tariff Require a Service connection to be Downgrade to 150A No Charge Actual Fee(min Fee as per associated detail design Fee) R 10, Actual Fee less min fee as per detail design fee 6 Relocation or the Removal of supply equipment No Charge Actual Fee(min Fee as per associated detail design Fee) R 10, Actual Fee less min fee as per detail design fee 7 For any work carried out by City Power for the benefit of and at the request of the applicant No Charge Actual Fee(min Fee as per associated detail design Fee) R 10, Actual Fee less min fee as per detail design fee 8 Disconnection or isolation for all SPLV & MV supply R 5, nil R 5, Re-connection of supply for all SPLV & MV supply R 5, nil R 5, For each subsequent testing of a consumer s main low voltage circuit breaker 11 For each attendance as a result of a complaint of loss of supply caused by the consumer s own electrical installation. R nil R R 5, nil R 5, After normal business hours surcharge Twice normal fee nil Twice normal fee 23

24 3. STANDARD CONNECTION FEES STANDARD CONNECTION FEES FOR THE CUSTOMER S ELECTRICALSERVICES, THE PERIOD JULY 2015 JUNE These Service Fees Are for Proclaimed Townships Only A once off connection fee payable per point of delivery and targeted to cover the fee of making capacity available to the consumer. These fees are over and above the entitled (Zoned) capacity of the Shared External Engineering Contribution that may be towards the development of the primary infrastructure. New Pre-Paid Domestic and Non-domestic supplies. Less than V or 230V ac. City Power will provide and install a service cable from the City Power s distribution point to the Power Line Carrier (PLC) Split Prepaid Meter in the customer s meter on the stand/erf boundary. The customer is to provide and install all internal low voltage equipment and the meter box on the stand/erf boundary. SIZE CONNECTION FEE NETWORK CAPACITY FEE TOTAL CAPACITY FEE INC. VAT 1a 1 Phase <=80 Amp ( New meter box and new cable to be provided on the boundary) 3 Phase <= 80 Amp ( New meter box and new cable to be provided on the boundary) R R R R R R R CITY POWER FINANCIAL YEAR STARTS 01 JULY TO 30 JUNE 24

25 New Conventional Credit Metered Supplies. Less Than V or 230V ac. New Domestic and non-domestic supplies using Conventional kwh meters. City Power will provide and install Conventional Credit kwh meters in the meter box on the stand/erf boundary via new service cable. The customer is to provide and install all internal low voltage equipment and the meter box on the stand/erf boundary. SIZE CONNECTION FEE NETWORK CAPACITY FEE TOTAL CAPACITY FEE INC. VAT 1b 1 Phase <=80 Amp (New meter box and new cable to be provided on the boundary) 3 Phase <=80 Amp (New meter box and new cable to be provided on the boundary) R R R R R R R Connection Fess 25

26 3. STANDARD CONNECTION FEES New Prepaid Domestic for Electrification Projects. Less than V or 230V ac. Split Prepaid Supplies Less than V or 230V ac SIZE CONNECTION FEE NETWORK CAPACITY FEE TOTAL CAPACITY FEE INC. VAT 1c New 50 Amp Prepaid supplies (infrastructure and connection fee subsidised by DME funds) R R R Conversion from a Conventional Credit Meter to Prepaid meter. City power will provide and install A Power Line Carrier (PLC) Split Prepaid meter in the meter box on the stand/erf boundary. The customer is to provide and install all internal low voltage equipment and the meter box on the stand/erf boundary SIZE CONNECTION FEE NETWORK CAPACITY FEE TOTAL CAPACITY FEE INC. VAT 2a 1 Phase <=80 Amp (Existing or New meter box on boundary but using existing cable)) 1 Phase <=80 Amp (New meter box and cable on boundary) 3 Phase <=80 Amp (New meter box to be provided on the boundary but using existing cable) 3 Phase <=80 Amp (New meter box to be provided on the boundary but requiring a new cable) On site Special Meter Reading and Firm Ware Upgrade for SMART METER R R R R R R R R R R R R R R R CITY POWER FINANCIAL YEAR STARTS 01 JULY TO 30 JUNE 26

27 New Point of entry New Point of entry, where the applicant has installed a new meter box on the stand/erf boundary as well as all the internal low voltage equipment. City power will relocate the existing meters or replace them with a similar meter in the meter box on the stand/erf boundary via an existing service cable SIZE CONNECTION FEE NETWORK CAPACITY FEE TOTAL CAPACITY FEE INC. VAT 2b 1 Phase <=80 Amp (New meter box to be provided on the boundary in line with the existing service cable) 3 Phase <=80 Amp (New meter box to be provided on the boundary in line with the existing service cable) R R R R R R New Point of entry, where the applicant has installed a new meter box on the stand/erf boundary as well as all the internal low voltage equipment. City power will relocate the existing meters or replace them with a similar meter in the meter box on the stand/erf boundary via a NEW service cable. SIZE CONNECTION FEE NETWORK CAPACITY FEE TOTAL CAPACITY FEE INC. VAT 2c 1 Phase <=80 Amp (New meter box to be provided on the boundary that requires a new service cable) 3 Phase <=80 Amp (New meter box to be provided on the boundary that requires a new service cable) R R R R R R

28 3. STANDARD CONNECTION FEES Increase of Supply Less than V or 230V ac - Increase in capacity- Change of the Main Miniature Circuit Breaker size (MCB) The customer is to provide and install all internal low voltage equipment and the meter box on the stand/erf boundary SIZE CONNECTION FEE NETWORK CAPACITY FEE TOTAL CAPACITY FEE INC. VAT 3a 1 Phase 60A to 80 Amp change MCB only (Existing meter box & cable on boundary) 1 Phase 60A to 80 Amp (New meter box to be provided on the boundary in line with the existing service cable npe) 1 Phase 60A to 80 Amp (New meter box to be provided on the boundary that requires a new service cable ) R R R R R R R R R R R R Single Phase to Three 3 Phase <= 80 A R R R R Phase 60A to 80 Amp change MCB only (Existing meter box on boundary) 3 Phase 60A to 80 Amp (New meter box to be provided on the boundary in line with the existing service cable ) 3 Phase 60A to 80 Amp (New meter box to be provided on the boundary in line with the NEW service cable) R R R R R R R R R R R R CITY POWER FINANCIAL YEAR STARTS 01 JULY TO 30 JUNE 28

29 Reduction of Supplies Less than V or 230V ac Reduction of Supply Less from V to 18.5 kva or 230V ac : Change of number of phases from Three (3) Phase to Single Phase 1by <= 80 Amp The customer is to provide and install all internal low voltage equipment and the meter box on the stand/erf boundary SIZE CONNECTION FEE NETWORK CAPACITY FEE TOTAL CAPACITY FEE INC. VAT 3b 1 Phase <=80 Amp (Change the MCB only, in the existing meter box on boundary) 1 Phase <=80 Amp (New meter box to be provided on the boundary in line with the existing service cable ) 1 Phase <=80 Amp (New meter box to be provided on the boundary that requires a new service cable ) R R R R R R R R R Where the Developer has installed the service cable from the City Power s distribution point to accommodate the capacity of the New Domestic or non-domestic supply, ( in specified areas only ) New Prepaid Domestic and Non-domestic supplies. Less than V or 230V ac. City power will be provide and install A Power Line Carrier (PLC) Split Prepaid meter within the meter box on the stand/erf boundary. The customer is to provide and install all internal low voltage equipment and the Communal Meter Kiosk on the stand/erf boundary. SIZE CONNECTION FEE NETWORK CAPACITY FEE TOTAL CAPACITY FEE INC. VAT 3c 1 Phase <=80 Amp (New meter box to be provided on the boundary)_on application to planning 3 Phase <= 80 Amp (New meter box to be provided on the boundary) On application to planning R R R R R R

30 3. STANDARD CONNECTION FEES Where the Developer has installed the service cable from the City Power s distribution point to accommodate the capacity of the New Domestic or non-domestic supply, ( in specified areas only ) New Conventional Credit metered Supplies City Power will provide and install A Conventional Credit KWh meter in the Communal Meter Kiosk on the stand/erf boundary. The customer is to provide and install all internal low voltage equipment from the Communal Meter Kiosk on the stand/erf boundary. SIZE 3d CONNECTION FEE NETWORK CAPACITY FEE TOTAL CAPACITY FEE INC. VAT 1 Phase <=80 Amp (New meter box to be provided on the boundary) On application to planning R R R Phase <= 80 Amp (New meter box to be provided on the boundary) On application to planning R R R CITY POWER FINANCIAL YEAR STARTS 01 JULY TO 30 JUNE 30

31 LV & LPU CUSTOMER S ELECTRICAL SERVICES CONNECTIONS FEES, FOR THE PERIOD JULY JUNE a These Service Connection Fees Are For Proclaimed Townships Only SPLV & LPU Service Connection Less than Vac. Note:#1_ The Maximum Network capacity fee or the lesser of the difference of the Applied capacity less the entitled (Zoned) capacity at a rate of R /kva is payable to cover the Capital cost of the additional Spare Capacity Applied for SIZE ENQUIRY FEES CONNECTION FEE NOTE:#1_ MAXIMUM NETWORK CAPACITY FEE MAXIMUM TOTAL SERVICE CONNECTION FEE NON-REFUNDABLE DETAIL DESIGN FEE 70 kva No Charge R R R R30, kVA No Charge R R R R30, kVA No Charge R R R R30, kVA No Charge R R R R30, kVA No Charge R R R R30, kVA No Charge R R R R30, SPLV & LPU Service Connection between 315 and Vac, 4b SIZE ENQUIRY FEES CONNECTION FEE NOTE:#1_ MAXIMUM NETWORK CAPACITY FEE MAXIMUM TOTAL SERVICE CONNECTION FEE NON-REFUNDABLE DETAIL DESIGN FEE 315kVA No Charge R R R R30, kVA No Charge R R R R30, kVA No Charge R R R R30, kVA No Charge R R R R30,

32 3. STANDARD CONNECTION FEES MEDIUM VOLTAGE, LPU CUSTOMER S ELECTRICAL SERVICE CONNECTIONS GREATER THAN 800kVA FEES FOR THE PERIOD JULY JUNE 2017 These Service Connection Fees Are For Proclaimed Townships Only Large Power Supplies Greater than 800kVA but less than or 6600 Vac City power will provide and install on the stand/erf boundary a BMK for service connections less than 2500 kva Note:#1_ The Maximum Network capacity fee or the lesser of the difference of the Applied capacity less the entitled (Zoned) capacity at a rate of R /kva is payable to cover the Capital cost of the additional Spare capacity Applied for 5a SIZE ENQUIRY FEES CONNECTION FEE Connection Quotation break-down NOTE:#1_ MAXIMUM NETWORK CAPACITY FEE MAXIMUM TOTAL SERVICE CONNECTION FEE NON-REFUNDABLE DETAIL DESIGN FEE 800 kva No Charge R R R R30, kva No Charge R R R R30, kva No Charge R R R R30, kva No Charge R R R R30, kva No Charge R R R R30, kva No Charge R R R R30, CITY POWER FINANCIAL YEAR STARTS 01 JULY TO 30 JUNE 32

33 Large Power Supplies Greater than or 6600 Vac in proclaimed townships To the designed Capacity. On application to City Power Capital Planning All new Medium Voltage Service Connections Greater than 2500 kva Note:#2_ The Maximum Network capacity fee or the lesser of the difference of the Applied capacity less the entitled (Zoned) capacity at the appropriate is payable to cover the Capital cost of the additional Spare capacity Applied for SIZE ENQUIRY FEES CONNECTION FEE Connection Quotation break-down NOTE:#2 NETWORK CAPACITY FEE BALANCE OF THE TOTAL SERVICE CONNECTION FEE NON-REFUNDABLE DETAIL DESIGN FEE 5c All new Medium Voltage (MV) Supplies greater than 2500 kva No Charge On application Actual Fee (min fee as per detail design fee) On application Actual Fee (min fee as per detail design fee) R30,

34 3. STANDARD CONNECTION FEES All new Special Low Voltage Supplies. >56kVA in proclaimed townships where the Developer has provided the miniature substations as part of the township reticulation infrastructure to the designed Capacity SIZE ENQUIRY FEES CONNECTION FEE NOTE: #1 NETWORK CAPACITY FEE TOTAL SERVICE CONNECTON FEE NON-REFUNDABLE DETAIL DESIGN FEE 6a SPLV > 80 AMP 3 PHASE No Charge On application Actual Fee (min fee as per detail design fee) On application On application Actual Fee (min fee as per detail design fee) R30, Large Power Supplies Greater than or or 6600 Vac in proclaimed townships where Developer has provided the BMK as part of reticulation infrustructure to the designed Capacity. On application to City Power Capital Planning All new Medium Voltage Service Connections Greater than 2500 kva Note:#1_ The Maximum Network capacity fee or the lesser of the difference of the Applied capacity less the entitled (Zoned) capacity at a rate of R /kva is payable to cover the Capital cost of the additional Spare capacity Applied for SIZE ENQUIRY FEES CONNECTION FEE NOTE:#1 NETWORK CAPACITY FEE BALANCE OF THE TOTAL SERVICE CONNECTION FEE NON-REFUNDABLE DETAIL DESIGN FEE 6b All new (MV) Supplies less than 2500kVA No Charge On application Actual Fee (min fee as per detail design fee) On application Actual Fee (min fee as per detail design fee) R30, CITY POWER FINANCIAL YEAR STARTS 01 JULY TO 30 JUNE 34

35 All Connections In Areas Zoned Agricultural Holdings and additional service connections to Erven e.g. Mobile cellular towers 6c Type of service All connections in areas zoned agricultural holdings. Limited to 55kVA Note:#3_ The Maximum Network capacity fee or the lesser of the difference of the Applied capacity less the entitled (Zoned) capacity at is payable to cover the Capital cost of the additional Spare capacity Applied for ENQUIRY FEES No Charge CONNECTION FEE On application Actual Fee (min fee as per item 1a) NOTE:#1 NETWORK CAPACITY FEE On application TOTAL SERVICE CONNECTOIN FEE (min fee as per detail 1a) NON-REFUNDABLE DETAIL DESIGN FEE No Charge BALANCE OF THE TOTAL SERVICE CONNECTION FEE min fee as per item 1a 7 ENQUIRY FEES No Charge All connections in area zoned agricultural holdings with additional consent uses -Greater than 55kVA - CONNECTION FEE On application Actual Fee (min fee as per detail design fee) NOTE:#1 NETWORK CAPACITY FEE On application TOTAL SERVICE CONNECTOIN FEE On application Actual Fee NON-REFUNDABLE DETAIL DESIGN FEE R BALANCE OF THE TOTAL SERVICE CONNECTION FEE On application -Actual Fee (min fee as per items 4 or 5) Less design fee 35

36 3. STANDARD CONNECTION FEES MISCELLANEOUS SERVICES FEES FOR SMALL POWER USERS (Requested by or caused by the customer) CONVERSION FEES COMMENT AMOUNT 8 Disconnection or isolation of supply less than 56 kva only Requested by or caused by the customer R Re-connection of supply less than 56 kva only Requested by or caused by the customer R Disconnection or isolation of supply less than 56 kva only Re-connection of supply less than 56 kva only Re-connection of single phase supply only Re-connection of single phase supply only Due to charges in arrears_ (no change to meter & MCB) Due to charges in arrears_ (no change to meter & MCB) Illegally reconnected conventional supply (no change of meter & MCB) Meter tampering/prepaid meter bypass/illegal connection (new cable, meter & MCB) R R New service connection fee New service connection fee SIZE ENQUIRY FEES CONNECTION FEE TOTAL CONNECTION FEE INC VAT Replacement of the Customer Interface Unit for a Split-Pre Pay Meter - at the request of the applicant Replacement of the Customer meter card for a Split-Pre Pay Meter - at the request of the applicant No Charge R R No Charge R10.00 R11.40 CITY POWER FINANCIAL YEAR STARTS 01 JULY TO 30 JUNE 36

37 SIZE ENQUIRY FEES CONNECTION FEE TOTAL CONNECTION FEE INC VAT On site Special Meter Reading and SMART METER FIRM WARE UPGRADE No Charge R R Re-connection1 Phase 80 Amp Re-connection 3 Phase 80 Amp Level Three Re-connection or Reinstatement of Removed supply equipment: Minimum Standard or actual cost, as applicable. New Service connection Fee (excluding network fee) New Service connection Fee (excluding network fee) TYPE OF SERVICE ENQUIRY FEES For any work carried out by City Power for the benefit of and at the request of the applicant Relocation or the Removal of supply equipment Disconnection or isolation for all SPLV & MV supply Re-connection of supply for all SPLV & MV supply For each attendance as a result of a complaint of loss of supply caused by the consumer s own electrical installation. No Charge No Charge TOTAL SERVICE CONNECTION FEE Actual Fee(min Fee as per associated detail design Fee) Actual Fee(min Fee as per associated detail design Fee) NON-REFUNDABLE DETAIL DESIGN FEE R 10, R 10, New service connection fee New service connection fee BALANCE OF THE TOTAL SERVICE CONNECTION FEE Actual Fee less min fee as per detail design fee Actual Fee less min fee as per detail design fee No Charge R 5, R 5, No Charge R 5, R 5, No Charge R 5, R 5, After normal business hours surcharge No Charge Twice normal fee - Twice normal fee 37

38 3. STANDARD CONNECTION FEES City Of Johannesburg Schedule Of Tariffs For The Period July June 2016 Amendment Of Tariff Of Charges For Electricity Services In terms of Sections 17(3)(a)(ii) and 22(a)(i) and (ii) of the Local Government: Municipal Finance Management Act, 2003 (Act 56 of 2003) and Sections 21(1) and (3), 21A and 75A(3) and (4) of the Local Government: Municipal Systems Act, 2000 (Act 32 of 2000) as amended, it is hereby notified that the City of Johannesburg has, in terms of Sections 11(3)(i) and 75A(1) and (2) of the Local Government: Municipal Systems Act, 2000 (Act 32 of 2000) as amended, read with Section 24(2)(c)(ii) of the Local Government: Municipal Finance Management Act, 2003 (Act 56 of 2003), amended its Tariff of Charges for Electricity Services with effect from 1 July 2016 Contribution towards the Shared Electrical Engineering Services In terms of Sections 121 of the Town Planning and Township Ordinance 15 of 1986: The applicant will be required to contribute towards the capital costs for the establishment of the Shared external electrical services up to the point of common coupling, that will required to service the affected land parcel, as a result of a rezoning amendment scheme applications or for the establishment of new township The contribution will be dependent on the required capacity and the point of common coupling to the Shared services as outlined in the table below Contribution towards the Shared Electrical Engineering Services SIZE ENQUIRY FEES CONNECTION FEE In feed Point R HV 132/88kV Transmission Line x >18,0MVA R HV 132/88 kv Primary Substation 6,000 MVA < x < 18,000MVA R MV 11kV Satellite Substation 2,500 MVA < x < 6,000 MVA R MV 11kV Distributer Ring 56 kva < x < 2,500 kva R Low Voltage SDB/CMK 0 kva < x < 56 kva R CITY POWER FINANCIAL YEAR STARTS 01 JULY TO 30 JUNE 38

39 CITY OF JOHANNESBURG BILL FRONT PAGE BACK PAGE Bill 39

40 SMART TIPS Here are a few electricity-saving tips you can implement to reduce the load on the overstretched system and help ensure a steady supply of power without the inconvenience of blackouts. And, even better, with the future electricity tariff increases, you ll find that implementing these ideas will significantly reduce your monthly electricity bill. Let s all work together to get through this crisis. REFRIGERATOR AND FREEZER Do not overfill your refrigerator or freezer. Too many items in your fridge reduce food quality and use more electricity. Do not set freezer temperature lower than necessary. Do not open the door unnecessarily. Remove and replace several items at once to reduce cold air loss. Make sure that the seal around the door is intact. Do not place the refrigerator near the stove or against the an un-insulated wall that faces the sun. Empty and switch off, or defrost the fridge before taking an extended holiday. Freezers and refrigerators operate most efficiently when filled to the capacity recommended by the manufacturers. Defrost chest freezers every year. Defrost upright models two to three times a year. A second fridge or freezer should only be operated when necessary. MICROWAVE OVENS Select and unpack frozen food early in the day and allow to defrost slowly. Use your microwave oven to cook small to medium quantities of food. It is better to use a conventional oven to cook large portions of meat. Cooking time is an important factor when determining energy efficiency. Follow the manufacturer s instructions to ensure that food is cooked correctly. SMALL APPLIENCES Save energy with small appliances, toasters, electric grills and skillets, electric coffee pots and bottle warmers usually require less energy than a stove. Boil water in an electric kettle, not a saucepan or microwave oven, and boil only the amount you need. Empty or replace the vacuum cleaner dust bag frequently. Faulty appliances do not work efficiently and waste energy. Repair or replace them promptly. CITY POWER FINANCIAL YEAR STARTS 01 JULY TO 30 JUNE 40

41 LIGHTING Save energy, money and prevent eye-strain by lighting your home properly. Follow these guidelines: The wattage of a lamp is not necessarily a measure of the amount of light it produces, but of the energy it uses. For instance, one 100 watt lamp gives 50% more light than four 25 watt lamps. Fluorescent lamps gives 5 times more light and lasts up to 10 times as long as incandescent lamps. Fluorescent lighting is more economical. The thinner the tube of the fluorescent lamp, the less electricity it uses. Replace old control gear such as ballasts with modern electronic equivalents to save even more. Replace all incandescent lamps in your home with energy efficient compact fluorescent lamps. These lamps use 20% or less of the electricity the older incandescent type would use and yield a better quality of light. Take care where dimmers are involved, compact fluorescent lamps can be dimmed. Do not install multiple lights (lamps or fixtures) on a single switch. Use low energy lamps for exterior lighting, especially if their purpose is for security lighting that is left on all night. Clean your lampshades and fittings regularly, because dirt decreases the amount of light given out. AIR CONDITIONING Clean and inspect filter screens regularly for minimum electricity consumption and eliminate dust and pollen. Where possible, replace with modern unit, given strong energy efficiency advances made in technology. Turn your heater/cooling system off when the room is unoccupied. WASHING MACHINE Modern washing machines use less water and cost less to operate. Use only cold settings. Take advantage of special features on your washer that can save money, e.g soak cycles. TUMBLE DRYER On summer days take advantage of good weather and dry your clothes outside. Clean the lint filter on the dryer after each use to maximize the drying efficiency. 41 Smart Tips

42 SMART TIPS Dryers equipped with an electronic humidity control automatically shut off the drying cycle when clothes are dry this saves electricity. Use correct temperature settings to minimize the amount of electricity used. Clothes dripping with water should never be placed in a tumble dryer. IRON Iron low temperature fabrics first to reduce warm-up time. Iron large batches of clothing at one time to avoid wasting energy reheating the iron several times.switch your iron off should you be interrupted whilst ironing. By simply folding clothing after the have dried can reduce ironing as many items require little or no ironing. HEATERS Gas heaters provide the most efficient option for heating and should be used before considering using electric heaters. Electric blankets use little electricity. Close doors and windows when using a heater. Install weather sealing strips on old, worn windows and doors. WATER HEATING GEYSER Installing a geyser blanket and insulating hot water outlet pipes cab be very effective in saving electricity. A geyser blanket costs about R300, but it may save you a lot in electricity bills in the long term. Invest in a solar geyser. Be sure to select a unit with an SABS mark and have it installed by an accredited installer. The electricity that you save on your household account will ensure that your investment will be paid off in a relatively short time, leaving you with plenty of years to enjoy the savings. Water heating makes up most of your electricity bill (typically 30% to 40%). Deliberately using less hot water will reduce hot water bills. By taking a shower instead of a bath you will use less hot water. Adjust the thermostat of your geyser to the 55ºC 65ºC range. Smart Tips CITY POWER FINANCIAL YEAR STARTS 01 JULY TO 30 JUNE 42

43 YOUR HOME If your home is not equipped with a ceiling, it will be a wise idea to install a ceiling, many houses do not have insulation material between the ceiling and the roof, which is another form of energy inefficiency. Where possible, install this insulation to ensure that your home remains cool in summer and warm in winter. SWIMMING POOL Swimming pool pumps can account for a large percentage of a home s electricity consumption. Reduce the pool pump operating time, to the minimum necessary, for keeping your pool clean. Do not run pool during the period of 07:00 to 10:00 and 18:00 20:00 as this adds to peak demand. HOW TO HANDLE ELECTRICAL SHOCK AT HOME Disconnect the main switch: if this cannot be done, and only if safely possible, disconnect the electricity at the wall plug to which the appliance is connected. If the electricity cannot be disconnected, do not touch the victim as you could be electrocuted as well. Rather take hold of their clothing and drag them from the point of contact. If their clothing is wet, protect yourself by means of dry rubber gloves or dry newspaper or plastic. A wooden/plastic broom handle may also be used. Push the victim away from the point of contact with a non-conducting object like a broom or chair. Do not touch any metal objects. Evaluate the victim s breathing (ceased/irregular) and check for a pulse. Attempt heart massage/artificial resuscitation to restore spontaneous heart/breathing functions. Treat injuries, which may have been caused by a fall. Even in the event of serious electrical shocks, the after effects are, as a rule, not serious. However, a person who has lost consciousness must be kept under observation for at least 24 hours. Even if there are no obvious injuries after a heavy electrical shock, a doctor should be consulted. ELECTRICAL SAFETY AT HOME Replace worn and frayed electrical cords immediately. Keep electric cords away from stoves, hot and abrasive surfaces. Electric cords should be routed in such a manner that is unnecessary to walk over them. 43

44 SMART TIPS Do not route electrical cords under carpets. Never disconnect a plug by pulling at the cord. Ensure that the switch is in the OFF position before disconnecting the plug. Never use electrical appliances in the bathroom. Never connect electrical appliances to light sockets. Do not connect too many plugs to one socket. Do not touch metal objects like taps, refrigerators or stoves while holding an electrical appliance. Do not fill electric kettles while they are connected while they are connected to the power plug. Do not operate electrical mower while touching a garden hose on tap. Always comply with the equipment manufacturers prescribed safety precautions. Follow the golden rule: Always disconnect the power supply at the main switch when electrical appliances are being repaired. All household appliances must be earthed wherever possible. Test your earth leakage unit regularly by depressing the test button. Do not operate the washing machine when you are barefoot. Place a rubber strip in front of the washing machine. Do not overload a wall plug with appliances it can cause overheating and fire. Do not touch electrical appliances with wet hands and do not attempt to switch on a plug while washing dishes. Periodically check all appliances for secure leads and proper earthing rather replace a worn lead than fix it. If fuses are used, ensure that the correct rating is installed when replacing a blown fuse. Do not pass electrical cords from one room to another through hinges of doors or windows where they can be squashed and damaged. ELECTRICAL SAFETY OUTSIDE THE HOME Electric lawnmowers should be handled with care. Do not mow the lawn while it is wet. Wear shoes with rubber soles when mowing. If an edge trimmer is entangled in the blades, do not touch the equipment. Switch off and remove the plug from the socket before working on the machine. Weed eaters should only be used in dry conditions. Do not tug on the lead if it may be stuck. Electrical tools, e.g. drills, extension leads, etc. must be in good condition when used. An extension lead socket outlet must not be placed on a wet surface. Choose the correct size lead with an appropriate length for the job. Do not wash electrical equipment with water. Switch the appliance off, remove the plug and wipe with a dry cloth. CITY POWER FINANCIAL YEAR STARTS 01 JULY TO 30 JUNE 44

45 GENERAL ELECTRICAL SAFETY Always isolate the supply when attempting repairs on electrical equipment: remove the plug and put it next to you. This will prevent someone accidentally switching it on and causing you injury. If you have children in the house, install dummy plugs. These will prevent children from putting their fingers or objects in the socket outlet. Never try to put out a fire caused by an electrical fault by throwing water on it while the power is still on. First unplug the appliance or switch off the power at the main switch, and use dry chemical or carbon dioxide extinguisher. Ensure that a qualified person, who complies with the law and safety requirements, carries out all the electrical repairs or extensions to an existing installation. 45

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