1. IMPORTANT SAFETY INSTRUCTIONS

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1 1. IMPORTANT SAFETY INSTRUCTIONS 1-1 UL SAVE THESE INSTRUCTIONS - This manual contains important instructions for our UPS that should be followed during installation and maintenance of the UPS and batteries. - The UPS has an internal battery supply. The nominal rating voltage of battery supply is 24V, 36V, 48V, 48V, 72V for 700VA, 1KVA, 1.5KVA, 2.2KVA and 3KVA UPS individually no matter what model of the 700VA, 1KVA, 1.5KVA, 2.2KVA and 3KVA UPS. - To reduce the risk of electric shock, install this UPS in a temperature and humidity controlled indoor area free of conductive contaminants. Ambient temperature must not exceed 40 C (104 F) - The AC output of the UPS need a disconnect switch such as a breaker which has to be provided by others. - The over-current protection for the output AC circuit has to be provided by others. All of our UPS have an electronic protection of AC output short circuit. - Servicing of batteries should be performed or supervised by personnel who are knowledgeable about batteries and the required precautions. Keep unauthorized personnel away from batteries. - When replacing batteries, replace with the same number of the: GP1272-F2 (CSB) or NP7-12(YUASA), LC-R127R2P(PANASONIC), BP7-12(BB) or HR1234W F2(CSB) or BP7-12(BB)GS7R2, HR9-12(BB). - CAUTION - Do not dispose of battery or batteries in fire. The battery may explode. - CAUTION - Do not open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic. - CAUTION - A battery can present a risk of electrical shock and high short circuit current. The following precautions should be observed when working on batteries: - Remove watches, rings, or other metal objects. - Use tools with insulated handles. - Wear rubber gloves and boots. - Do not lay tools or metal parts on top of batteries. - Disconnect charging source prior to connecting or disconnecting battery terminals. - Determine if the battery is inadvertently grounded. If inadvertently grounded, remove source of ground. Contact with any part of a grounded battery can result in electrical shock. The likelihood of such shock will be reduced if such grounds are removed during installation and maintenance (applicable to UPS and a remote battery supply not having a grounded supply circuit). - This UPS contains batteries which are potentially hazardous to user, even when the UPS is not connected to the utility power. 1

2 [1KVA MODEL] Federal Communications Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: - Reorient or relocate the receiving antenna - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/tv technician for help. FCC Caution: To assure continued compliance, (example-use only shielded interface cables when connecting to computer or peripheral devices). Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. [1.5,2.2,3KVA MODELS] Federal Communications Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. FCC Caution: To assure continued compliance, (example-use only shielded interface cables when connecting to computer or peripheral devices). Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment. 2

3 1-2 TUV - For installation: - The unit should be installed from service personnel. - Dieses Gerät ist durch Elektrofachkräfte zu installieren. - Upon installation, it should be ensured that the sum of the leakage current of the UPS and the connected consumer does not exceed 3.5mA. - Bei der Installation dieses Gerätes ist darauf zu achten, daβdie Ableitströme der USV und der angeschlossenen Verbraucher den Maximalwert von 3.5 ma nicht überschreiten. - The socket-outlet shall be near the equipment and easily accessible. - Die Gerätesteckdose muβnahe dem Gerät angebracht und leicht zugänglich sein. - The equipment is to be operated by fully trained personnels. - Diese Gerät ist nur durch unterwiesenes Personal zu bedienen. - EC conformity declaration - These devices comply with the regulations of the following guide-lines: - 73/23/EEC guideline of the Council for approximation of the legal regulations of the EC countries concerning the electrical apparatus within certain voltage tolerances, modified by the guideline RL 93/68/EEC of the Council. - 89/336/EEC guideline of the Council for approximation of the legal regulations of the EC countries concerning the electromagnetic compatibility, modified by the guide-lines RL 91/236/EEC,... and 93/68/EEC of the Council. - The compliance with the following standards proves the conformity: - EN EN 55022/EN 55011, class B. 3

4 2. INTRODUCTION 2-1 Operation Panel OPERATION PANEL Fig 2-1 Operation Panel ON Switch: The button is used for turning on the UPS, it can also perform the battery test function in ON-LINE mode. In ON-BATTERY mode, this button can turn off the buzzer for silence. 2. OFF Switch: The button is used for turning off UPS. 3. Bypass: This LED indicates that the UPS is in BYPASS mode. 4. Line LED: This LED indicates the condition of input line. If the input voltage is too low, too high, or out of frequency, this LED will flash. When line is blackout or ultra high voltage (>150Vac for 100-series, >300Vac for 200-series), this LED will light off. 5. ON Line LED: This LED indicates that the UPS is running in ON-LINE mode. 6. ON Battery LED: This LED indicates the UPS is running in ON-BATTERY mode (backup mode), the internal batteries will supply the power. 7. Level Bar: The four LEDs indicate that the current battery capacity in ON-BATTERY mode or the current load level of the UPS in ON-LINE mode. 8. Battery LED: When this LED lights up, Level LEDs will show the current battery capacity. 9. Load LED: When this LED lights up, Level LEDs will show the load level of the UPS. 10. Battery Low: This LED indicates that the UPS is in the Battery Low condition. 4

5 ACC. RS-232 BATTERY CONNECTOR DC 36V/26A TVSS _ + BREAKER OUTPUT BATTERY CONNECTOR DC 48V 40A DON'T DISCONNECT UNDER LOAD _ + BATTERY CONNECTOR DC 48V/38A Risk of electric shock. Do not touch uninsulated battery terminal. 11. Battery Replace: After Battery test, This LED indicates that the batteries are weak and it is suggested to the users to replace the batteries. 12. Overload: This LED indicates that the load level exceeds the rating, after a limited period of time, the UPS will transfer to BYPASS mode and this LED will still light on to alarm the user. 13. Fault: This LED indicates that the UPS is fault. 2-2 Rear Panel ACC. BREAKER LOAD 2 LOAD 1 LOAD 2 LOAD 1 RS-232 TVSS BATTERY CONNECTOR DC 36V/26A OUTPUT Fig.2-3 2U 700VA, 1KVA Rear Panel TVSS LOAD 1 BREAKER LOAD1 LOAD2 TVSS ACC. BREAKER LOAD 2 BREAKER ACC. BREAKER OUTPUT RS-232 CAUTION: RS-232 Fig.2-3 2U 1.5KVA, 2.2KVA Rear Panel TVSS BREAKER TVSS BREAKER OUTPUT BREAKER 1 RS-232 SNMP Risk of electric shock. Do not touch uninsulated battery terminal. BREAKER 1 BREAKER 2 RS-232 SNMP Risk of electric shock. Do not touch uninsulated battery terminal. EXTENDABLE BATTERY 72V/40A OVERLOAD PROTECTOR PUSH TO RESET BATTERY 72V/40A OUTPUT BREAKER 1 Fig.2-4 3U 3KVA Rear Panel 5

6 1. : AC input utility supplies power to the UPS (Table 2-1) 2. I/P BREAKER: To prevent the UPS from damages caused by the high input current. 3. OUTPUT RECEPTACLES: The UPS supplies AC power to the load. (Table 2-1) 4. O/P Circuit Breaker: To protect the UPS from output overload. 5. External Batteries Connector: Used for connecting external battery Bank to extend back up time. 6. Fan: DC fans for cooling purpose. 7. COMMUNICATION INTERFACE (RS-232/DRY CONTACT): The communication port is used to communicate PC and UPS. Please refer to section four for more detailed information. 8. TVSS (Transient Voltage Surge Suppressor) (RJ-45/RJ-11 SURGE PROTECTOR): To prevent damages caused by surge, noise and spike traveling from the telephone or network line. (Optional) 9. SNMP SLOT: A SNMP adapter can be plugged in this port for managing the UPS on network. Please refer to section four for more detailed information. Please refer to section four for more detailed information. (Optional) CAPACITY (VA) OUTPUT VOLTAGE (Vac) OUTPUT SOCKET 700/1K 100/110/120 IEC320-C14 NEMA5-15R 6 1.5K/2.2K 100/110/120 NEMA L5-15P/L5-20P NEMA5-15R 6 700/1K/1.5K 200/208/220/230/240 IEC320-C14 IEC320-C K 200/208/220/230/240 IEC320-C14 IEC320-C13 4 IEC320-C /1K/1.5K/2.2K 200/208/220/230/240 IEC320-C14 Australia Type 6 3KVA 100/110/120 NEMA L5-30P NEMA5-15R 8+ NEMA L5-30R (Optional) 3KVA 200/208/220/230/240 IEC320-C20 IEC320-C13 8 IEC320-C19 2 3KVA 100/110/120 Terminal Terminal + NEMA5-15R 6 3KVA 200/208/220/230/240 IEC320-C20 Australia Type 6 Table 2-1 UPS /OUTPUT SOCKET 6

7 O pti onal 3. INSTALLATION Before unpacking the UPS, check the packing box. If there is any visible damage, contact your dealer at once. - Any individuals with previous training should operate this unit. - This unit should be installed by service personnel Mounting Enclosure Mounting (1) Install the mounting bracket. See Fig 3-1 (2) Adjust the rails and gently slide UPS into the rails. See Fig 3-2 (3) Fix mounting bracket on the enclosure by screws. See Fig 3-2 (1) (2) (3) Figure 3-1 UPS EAR Installment Figure 3-2 UPS Mounting Vertical Installation The UPS is rack mountable as well as standing alone. You can mount the UPS on the shelf, or you can erect the UPS with the supporting stands as Fig 3-3. Vertical Bracket Fig 3-3 Vertical Installation 7

8 EXTENDABLE BATTERY 1500VA/36V/40A battery terminal Connecting the battery bank (1) Before installation, check the rating voltage of battery bank is suitable for the UPS. (2) When UPS is running for the first time, charge the UPS for at least 6 hours to ensure batteries inside are fully charged before operation. (3) Utilize the battery connection cable, be attached in battery bank package, packed with the battery bank and UPS show as Fig 3-4. TVSS SNMP BREAKER RS-232 OUTPUT 1000VA/36V/25A Risk of electric shock. Do touch uninsulated Battery connection cable Fig 3-4 UPS Connected to the External Battery Bank Notice: Normally, the life of a battery is 3~5 years. But extreme operating condition and environment may shorten its life-span. When UPS has not been used for a period of time, the batteries will discharge slightly. It is recommended to charge the UPS once every 3 months. Safety Requirement: UL 1778 safety requirement: in order to remove the battery power cord emergently, please plug in the power cord directly. According to EN safety requirement: besides plugging in the battery power cord, the battery power cord needs to be fixed with the screws Connecting the RS-232/Dry contact Connect the interface signal cable between the RS-232/Dry contact port on the rear panel of UPS and COM1 or COM2 of computer if necessary. Refer to section four for more information Connecting the load (1) Calculate power consumption of your loads to ensure that the overload condition will not happen. 8

9 (2) Plug the power cord of the equipment into the output receptacles on the rear panel of the UPS. Caution: Do not connect a laser printer to the UPS Connecting to utility power If input is cord-connected type, please use suitable power cord (Refer to Section 2-2) Turn on the input breaker (if the breaker can be turned on) on the rear panel of UPS. After that, the fan (in rear panel) will run and all LEDs will light for about 2-3 sec. Users can check whether all LEDs are normal or not. The UPS is set in STANDBY mode initially. Meanwhile battery will be charged. Shown as Fig 3-5. Fig 3-5 Stand-By Mode Notices: If input is terminal block : For 3KVA model: Use UL AWG wire 3-6. Checking the site wiring fault LED After the UPS is plugged in, check the site-wiring fault LED (fault LED in STANDBY mode ). If the UPS is plugged into an improper wired AC power outlet, this LED flashes. Shown as Fig 3-6. Fig 3-6 Site-wiring Fault The detection of site wiring fault includes missing ground, hot-neutral polarity reversal and overloaded neutral circuit. If it lights up, unplug the UPS and have the site wiring checked by qualified electrician. 9

10 3-7.Turning ON the UPS When the utility power is acceptable for the UPS, you can normally turn on the UPS after pushing the button and hold for 3 seconds until a short beep is heard. The bypass LED will extinguish after shortly light on. When the on-line LED lights on, the UPS is running in ON-LINE mode. Shown as Fig 3-7. Note! When you hear the beep sound, please release the button. Fig 3-7 On-Line Mode 3-8. Cold start when utility power is not present Even when there is no utility power, you can still turn on the UPS. Just press the button and hold for 3 seconds, the UPS will start up after you hear a short beep. The battery LED and on-battery LED will light on and the UPS runs in ON-BATTERY mode. Shown as Fig 3-8. Fig 3-8 On Battery Mode 3-9. UPS self-test If press the button when the UPS is in ON-LINE mode, it will make the UPS shift to ON-BATTERY mode and automatically perform a self-test for about 10 seconds. The self-test function will check the condition of the battery. After self-test is finished and test is O.K, the UPS will return to ON- LINE mode Silence function The buzzer can be turned On or Off by pressing the ON-BATTERY mode. 10 button when the UPS is in Turning OFF the UPS Push the button for turning off the UPS. When a short beep is heard, please release your press. After a few seconds the UPS will be off. The UPS will keep charging when UPS is in STANDBY mode even though the button has been pressed. To fully turn off the UPS, it is advised to unplug the power cord.

11 4. COMMUNICATION INTERFACE The UPS provides RS-232 and Dry contact protocols in one D-sub 9 connector. Using proper UPS management software and cable, the UPS can be managed in LAN/intranet/internet environment. The pin assignment of the D-sub 9 connector is defined as follows: ASSIGNMENT DESCRIPTION PIN RS-232 Dry Contact 1 Low battery(open collector) 2 UPS TxD(typical RS-232 level) 3 UPS RxD(typical RS-232 level) Remote shutdown(5~12v) 4 Reserved for PNP 5 GND GND 6 Reserved for PNP Reserved 7 Reserved for PNP Reserved 8 Utility Fail(Open collector) Open Collector Fig 4-1 Pin Assignment GND Fig 4-2 Open Collector Circuit Maximum voltage and current on pin 1,8 is 30VDC, 10mA. 4-1 RS232 The RS232 communication port provides the following functions: 1) Monitoring charger status 2) Monitoring battery status and condition 3) Monitoring inverter status 4) Monitoring UPS status 11

12 5) Monitoring the utility power status 6) Providing the power switch function for computer to turn on/off the utility power on schedule for power saving 7) Adjustable Transfer voltage HARDWARE: BAUD RATE bps DATA LENGTH bits STOP BIT bit PARITY NONE CABLING: Standard D-sub 9 cable (UPS side: male, PC side: female) 4-2 Dry Contact Its major functions normally some or all of following: (1) To broadcast a warning when power fails. (2) To close the files before the battery is exhausted. (3) To turn off the UPS via computers. Pin1 : The pin is normally open. When battery low, pin1 and pin5 are connected via photo coupler. Pin3 : On Battery mode, the UPS will shut down when a high level voltage(5~12v) sustained for at least 3.8 seconds is applied. Pin5 : Signal ground. Pin6,7 : Reserved. Pin8 : The pin is normally open. When utility fails, pin8 and pin5 are connected via photo coupler. CABLING: The users must use the special cable. The connection is described as follows: PC (female) UPS (male) Pin Pin1 (battery Low) Pin Pin5 (GND) Pin Pin3 (Shutdown) Pin Pin6 Pin Pin7 Pin Pin8 (AC Fail) The communication port on the rear panel of the UPS may be connected to a computer. This port allows the computer to monitor the UPS and control the operation of the UPS in some cases. 12

13 Some computers may have a special connector to link this communication port, or require a special plug-in card, or need special UPS monitoring software. Contact your dealer for details of different interface kits. Caution: Every time when you connect your UPS and computer, please make sure the utility exists. 4-3 SNMP CARD (1) SNMP (Simple Network Management Protocol) is the most popular protocol in the network. Via NMS (Network Management Station) can detect the status of all facilities in the network. (2) On the rear panel of UPS built-in a SNMP slot (Please refer to Fig 2-2 ), this optional interface unit can integrate UPS into the network and then you can easily monitor the UPS status. Once you install SNMP card in the UPS, you can t get any information from UPS via RS232. i.e. Only either SNMP card or RS232 can be used as communication interface! (3) The SNMP card also supports SHTTP protocol, you can use browser Microsoft IE or Netscape Communicator to monitor or configure UPS. Besides, SNMP card supports Telnet and FTP for remote monitoring and firmware upgrading. Specification: (1) Auto detecting 10/100M Network speed. (2) Supporting protocol: TCP/IP, UDP, HTTP, ICMP, ARP, TELNET, BOOTP, DHCP, FTP and SNMPv1. (3) Remote firmware upgradeable and configurable. (4) Web server built-in, allow monitoring/controlling UPS via browser. (5) VT100 terminal mode or Telnet to configure SNMP. Function: (1) Schedule: Shutdown/Restart UPS, testing and control outlets. (2) Testing: Scheduled testing battery can insure the UPS can work normally during power failure. (3) Event log: Auto-record the power event. (4) Historical records: Keep records of UPS status in specified interval. (5) Event handling: configure special action for each power event to meet your requirement. (6) On/Off UPS: setup the power on/off timer. (7) Outlet control: configure UPS outlets. 13

14 5. Battery Replacement Servicing of batteries should be performed or supervised by personnel knowledgeable of batteries and the required precautions. Keep unauthorized personnel away from batteries VA/1KVA Battery Replacement (See Fig. 5-1) 1 Remove front panel 2 Unscrew five bolts of the battery compartment 3 Unplug battery connectors 4 Unscrew one bolts 5 Pull the battery set out and renew it 6 Assemble UPS by reverse procedure Fig KVA/2.2KVA Battery Replacement (See Fig. 5-2) 1 Remove front panel 2 Unscrew two bolts of the battery terminal cover and remove it 3 Unplug battery connectors 4 Unscrew five bolts of battery compartment cover and remove it 5 Unscrew two bolts of battery fixer and remove it 6 Pull the battery set out and renew it 7 Assemble UPS by reverse procedure Fig KVA/3KVA Battery Replacement (See Fig. 5-3) 1 Remove front panel 2 Unscrew two bolts of the battery compartment 3 Remove stop holder and battery terminal 4 Grasp the tag to pull out the battery sets. Notice not to let the battery set to drop in accident (See Note!) 5 Unplug all connectors of batteries 6 Renew batteries and install them back with reverse procedure 14 Fig. 5-3

15 Note: The battery banks should be installed by service personnel. 1 When you see the first warning label, please disconnect all leads. Continue horizontally pulling the battery set1 until you see the next warning label(see Fig. 5-4) 2 Now you can easily release battery set1! (Gently lift it up!) Put battery set1 beside. 3 Continue pulling the battery set2 out. The procedure is complete! Warnning Battery set 1 Battery set 2 Fig

16 6. TROUBLESHOOTING Problem Possible Cause Buzzer Solution 1. Input utility is out of acceptable range UPS no input utility 2. Input breaker is tripped UPS cannot be powered on UPS no output N/A Check utility power and breaker Low battery voltage N/A Check battery voltage 1. Input breaker is tripped 2. No input utility and battery is exhausted N/A N/A Fault LED lit on UPS internal fault Continuous Battery low LED lit on Battery replace LED lit on Overload LED lit on Fault LED flashes Battery is close to be exhausted Battery comes to the end of life time Beep (Interval 0.5s) Continuous UPS output is overloaded Continuous Wiring fault (L,N is reverse connected) N/A Check UPS is not overload and reset breaker. When input utility is present, UPS will back to normal mode automatically. Please contact service personnel. UPS will be shut down in a short moment. Please power Off the load. Please perform battery test when UPS charge the battery for more than 8 hours. If necessary, please renew the battery. Unplug some unnecessary load. Check input utility and wiring. (Refer to 3-6) Over temperature Cannot link UPS with computer Fan malfunctions Room temperature is 40 o C Continuous Replace the fan. Continuous Enhance ventilation and heat dissipation. Transmitting rate fault N/A Adjust transmitting rate. Communication port fault N/A Conform the configuration of COM1/COM2 of computer. Except above condition, if you still have any problem please contact service personnel. 16

17 Technical specifications Model 700VA 1KVA 1.5KVA 2.2KVA 3KVA Capacity 700VA/560W 1KVA/800W 1.5KVA/1200W 2.2KVA/1600W 3KVA/2400W Rated Voltage 100V,110V,120V 200V,208V,220V,230V,240V Input Voltage Range 80V 138V(Full Load);65V~80V(70% Load) 160V 275V(Full Load);130V~160V(70% Load) Frequency 50Hz/60Hz (±4.8 Hz) Power Factor 0.97 Voltage 100V,110V,120V 200V,208V,220V,230V,240V Frequency 50Hz/60Hz Voltage Regulation +2% Frequency Accuracy Hz Output Wave Form Pure Sine Wave Transient Response +8% (10% 90% Linear Load) Outlet Battery Transfer Time THD 3%(Linear Load); 6%(Computer Load) Overload Capacity 105%-125% for 3mins; 125%-150% for 30secs; >150% for 1sec Crest Factor 3:1 Efficiency (AC-AC) 87% Receptacle NEMA TYPE IEC320 TYPE AUSTRALIAN TYPE Battery Voltage 24 V 36 V 48V 48V 72V Battery Type (Lead acid) 12V/7Ah 12V/9Ah Back-up Time 5mins (Typical) Recharge Time 4~6 Hours After Complete Discharge to Recover 90% Transfer Time LED LED Status On-line Bypass On-battery Overload Battery Low Fault Battery Replace Battery Level Load Level Alarm Buzzer Interface DB9 RS232/Dry Contact SNMP Slot Internal Noise (At 1 Meter) 45dBA 47dBA Environment Operating Temperature 0~40 Humidity 0%~--90%(Non-Condensing) Safety UL/cUL TUV/GS Safety Approval EMC FCC Class A(1.5,2,2.2,3KVA)/B(700VA,1KVA) CISPR PUB 22 Class B; TUV/EMC; CE (700VA,1,1.5KVA) CISPR PUB 22 Class A(2.2,3KVA) Lightning IEEE Category A Battery Start Yes Others Extended Battery Bank Yes (Optional with Long Time) Long Time Model Yes (Optional) Appearance Dimension (W D H) 440x434x88 /mm 17.3x17.1x3.4 /inch 440x526x88 /mm 17.3x20.7x3.4 /inch 440x503x132 /mm 17.3x19.8x5.2 /inch Weight 17kg/37.4 lb 19kg/41.8 lb 24kg/52.9 lb 33 kg/72.7 lb All specifications are subject to change without prior notice. Zero 17

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