Net Metering at Eversource Lisa Carloni Director Billing, Payments and Meter Data Services CS Week - May 3, 2018 1
Eversource Energy Overview 3.1 million electric and 500,000 natural gas customers 8,300 employees 3 regulated states serving customers in 622 communities 16,628 square mile service area Own a water utility- Aquarion, serving 230,000 water customers in CT, MA & NH Own and operate solar generation facilities 2
Net Metering at Eversource Types of net metering programs Connecticut New Hampshire Massachusetts Understand Challenges Billing Customer Education Resource Impacts 3
NUMBER OF CUSTOMERS 24,000 CT Net Metering 23,004 20,000 19,074 16,000 12,860 12,000 8,000 6,765 4,000 0 3,809 2,648 1,733 2,081 39 123 316 649 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 4
CT Net Metering Net Metering Net kwh tracked monthly and banked Annual cash out Market based supply rate From NE ISO (New England Independent System Operators) No allocations (distributing of credit) 5
CT Net Metering Virtual Net Metering Stand alone facilities Monthly credit calculated Based on standard offer, federally mandated congestion charge (FMCC), distribution, & transmission Declines annually for 3 years 80%, 60%, 40% Allocate credit to other customers on bill Cap on annual allocation amount Cap based on projected generation of facility Overage cashes out at lower rate 6
NUMBER OF CUSTOMERS 6,000 NH Net Metering 5,414 5,000 4,214 4,000 3,000 2,309 2,000 1,000 959 1,270 0 2013 2014 2015 2016 2017 7
NH Net Metering Net Metering Net kwh tracked monthly and banked Optional Annual cash out if meet kwh threshold amount Market based rate No allocations 8
NH Net Metering Group Host Monthly credit based on retail rates, distribution and supply Credit paid to host customer Host customer shares credit with group members Annual reporting to state regulators (PUC) Pilot to share NM credit with assistance rate customers Alternative Net Metering Monthly on bill credit, rate TBD Optional annual cash out if meet $100 threshold 9
NUMBER OF CUSTOMERS 35,000 MA Net Metering 34,818 30,000 29,585 25,000 20,000 19,524 15,000 10,000 10,601 6,622 5,000 0 3,860 1,966 669 1,166 2009 2010 2011 2012 2013 2014 2015 2016 2017 10
MA Net Metering Net Metering Monthly on bill credit based on full retail rates, distribution & supply Limited Cash outs Allocate NM credits with other customers on bill Demand charge to be implemented 2019 11
MA Net Metering Market Net Metering On bill credit 60% retail rates Residential and Municipal grandfathered SMART program On bill credit same as NM (except stand alone) Stand alone facilities on bill credit TBD but likely supply rate Renewable Energy Credit price reduced Market based components Based on complex formula with adders 12
MA Solar Renewable Energy Credit / Incentive Net Metering SMART program 13
MA Net Metering Demand Rates Parallel NM demand rates for all rates Revenue Neutral Higher customer charge Lower distribution charge Demand is named Monthly Minimum Reliability Charge (MMRC) Includes meter, services, secondary lines, and the local transformer Residential (assistance rates exempt) Hourly demand Commercial Single demand charge Demand measurement based on existing rate 14
Billing Challenges Manual Billing 2 Billing systems not capable of billing NM customers with interval meters 900 monthly bills Manual allocations one system Semi-Automated Allocations Allocate up to 2,000 customers from single host 15
Billing Challenges Automated Billing Pricing manual input Cash outs manual Automated allocations one system Maintenance Updating Schedule allocation accounts and % s (allowed twice a year) New NM rates introduced by regulators 16
Net Metering Challenges Customer Confusion FAQs on web-site Account Executives with NM focus Continued internal training of Call Centers Organization Readiness Work volume creates strain on existing structure Customer Satisfaction Delays in implementation and billing Customers would like more information on bills 17
Solar Canopies at ES Facility 18
Community Solar Farm Community Solar Garden Cooperative Members Net Metering Credits Allocated to Member Accounts 19
The Town of Dennis has entered into a public/private partnership with American Capital Energy to install and operate a 6 Megawatt (23,000 photovoltaic panels) on the Town landfill cap. This will be one of the largest community-hosted photovoltaic projects in MA. This project is anticipated to satisfy the municipal electrical load (i.e. Town buildings and Town electrical use). This will also offset electrical use of the DY School System and Water District. This project is anticipated to save approximately $500,000 annually for the next 20 years. 20
Thank you 21
Understanding the New Segments Electric Vehicles 22