Metro Area Motorist Assist Program Annual Statistical Report January - December
Metro Area Motorist Assist Program Annual Statistical Report Table of Contents i. Introduction... i-iii ii. Report Maps... iv-vi Data Appendix: A. Total Assists by Roadway... B. Total Assists by Assist Type... C. Total Assists by Time of Day & State of Origin... D. Total Assists by Day of the Week... E. Total Assists by Freeway Segment... - F. Ranking of Segments by Total Number of Assists... - G. Total Assists by Year... - H. Total Assists by Freeway Segment by Year... - I. Volunteer Service & Relative Cost Savings... -
Metro Area Motorist Assist Program Annual Statistical Report Introduction Program Background The Metro Area Motorist Assist (MAMA) Program is an innovative, award-winning volunteer program designed to provide assistance to motorists on the freeway system in the Omaha/Council Bluffs area. The program is administered by the Metropolitan Area Planning Agency (MAPA) in coordination with the Nebraska State Patrol. Volunteers of the program are trained by the Nebraska State Patrol and operate three well-equipped, well-marked emergency vans during the morning and evening peak periods. During these times, the MAMA Program Vans patrol I- from the Platte River into Council Bluffs, I- from Highway into Council Bluffs, I- from the Missouri River to I-, I-, and the North and Kennedy Freeways in Omaha. MAMA volunteers provide a variety of services to the motoring public including: automotive fluids (such as fuel and oil), helping with flat tires, providing jump starts, providing directions, arranging to have vehicles towed, and clearing debris from driving lanes. By providing emergency assistance to motorists in the Omaha-Council Bluffs region, volunteers of the MAMA Program play an important role in reducing traffic congestion created by the these kinds of incidents. Additionally, by removing debris from the freeway system, MAMA Program volunteers help reduce the potential for traffic crashes along the freeway system. Because of the service of MAMA Program volunteers, law enforcement officers are able to concentrate on serious enforcement needs and emergencies. Since the MAMA Program began in April of, more than volunteers have dedicated nearly, hours of service. Based on an analysis in this report, these volunteers have saved the States of Nebraska and Iowa over $,. About This Report Each year, the Metropolitan Area Planning Agency (MAPA) develops two reports for the MAMA program. This report, the Metro Area Motorist Assist Statistical Report, is compiled in September and February each year. The MAMA Statistical Report includes information about the number and location of assists throughout the metropolitan area and the relative value of that service. Three maps are included within this report as well. Map illustrates the number of assists per mile along each roadway segment for the year. Map illustrates the average number of assists along each segment of the freeway system in the Omaha Council-Bluffs region since the MAMA Program s inception. Map shows the density of assists (Total Assists/Miles) of each segment of the freeway system since the program s inception as well. The attached Data Appendix provides an overview of the MAMA program year by year. The information within this Appendix provide an overview of program activities and include tables summarized by i
roadway segment, the type of assistance provided, the day of the week the assist occurred, and a calculation of the total value of the volunteer service provided by MAMA program volunteers.. Conclusion The Metro Area Motorist Assist (MAMA) Program continues Figure : Total MAMA Program Assists to demonstrate its value to the Omaha-Council Bluffs region. by Roadway, In MAMA program volunteers made over, assists along area roadways. Figure shows a breakdown of these assists by roadway. MAPA estimates a cost savings of I- nearly $ per assist in alone. With average annual I- cost-savings of over $,, the MAMA Program provides I- a significant benefit to citizens in the states of Iowa and I- Nebraska. These cost-savings are realized through the NE-, to, assists that program makes in an average year. Figure illustrates the increase in assists during the summer months when traffic volumes are the highest on US-, area roadways. Similarly, December shows the highest US- volume of assists during winter weather conditions. Figure L-B (next page) illustrates the total assists per year since the program s inception. Figure (next page) illustrates the total number of assists per year for roadways served by the MAMA program. US- Similar programs in other metropolitan areas cost hundreds of thousands of dollars annually and employ full or part-time law enforcement officers to provide a similar service. The unique, volunteer nature of the MAMA program provides cost savings to taxpayers and reduces the burden on law enforcement officers in the Omaha-Council Bluffs region. The assistance provided by volunteers of the MAMA Program make the freeways in the metropolitan area safer and ensures that high-level of customer service is maintained for the motoring public. Figure : Total MAMA Program Assists by Year, - Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total Assists ii
Total Assists Total Assists Figure : Total MAMA Program Assists by Year, -,,,,,,,,,,,,,,,,,,,,,,,, - Chart Note: The MAMA Program began in, but data collection began late in Figure : Total Assists by Roadway by Year,,,,,,,,, - I- I- I- I- NE- US- US- US- L-B Chart Note: The MAMA Program began in, but data collection began late in iii
TH ND Total Assists Per Mile () MAMA Report ND WE Q RD TH PAWNEE RD MAPLE RD Q ATE TH TH TH LIME KILN RD HWY L- HWY CB HWY Total Assists Per Mile < TH HWY ND FT CROOK RD - - - > I Miles
TH TH ND Total Assists Per Mile ( - Present) MAMA Report ND WE Q RD TH PAWNEE RD MAPLE RD Q TH TH TH TH JOSLIN AVE BROADWAY HWY L- HWY CB HWY Total Assists Per Mile < - TH HWY ND FT CROOK RD - - > I Miles
TH TH ND Average Yearly Assists Per Mile ( - Present) MAMA Report ND WE Q RD TH PAWNEE RD MAPLE RD Q TH TH TH TH JOSLIN AVE BROADWAY HWY L- HWY CB HWY Average Yearly Assists Per Mile < - TH HWY ND FT CROOK RD - - > I Miles
MetroAreaMotoristAssistStatisticalReport TotalAssistsintheMetroArea Thursday, November, through Thursday, December, gj Note: PrograminitiatedinJulygvbutstatisticswerenotcollecteduntilNovembergvPAssistsfromJulygvtoNovemberg vareestimatedtobevjgjjjp AssistsbyRoadway I:f I:J I:J I:J NE: US:f US: US: L:fB vgf gvf vgj gj Jv vg J AssistsbyRoadway US:f JP N: JPJ US: vpj US: vp I:f vp I:J Pv I:J vp NE: JP L:fB JPJ I:J P
MetrodAreadMotoristdAssistdStatisticaldReport AssistsdbydTypedofdAssignment NESide IASide NESide IASide FueldService NI. JumpdStart N TiredService I. N Mechanical %.I % PickdUpdRefuse N% Directions I N. RedTagdUnattendeddVehicle N% I WelfaredCheck I% I RedTagdExpired.. Tow I CellulardUse.I% N TrafficdControl N. N NebraskaSidedTotal.I IowaSidedTotal N% AssistsdbydtypedofdAssignment Tow x TrafficdControl.x TiredService x WelfaredCheck x CellulardUs e x Directions x FueldService I%x Jum pdstart x Mechanical %x Pick dupdrefus e x ReddTagdExpired Ix ReddTagdVehicle NNx
AssistsbyTimeofDay MetroAreaMotoristAssistStatisticalReport MorningShift w::--am.d-:--amu EveningShift wl:--pm.):--pmu Other TotalStops kof Stops LL-d LLKd dd)kk K%k K%Lk dk%k AssistsbyVehicleStateofOrigin NebraskaPlates (-(K- NoPlate/InTransit (K: IowaPlates )) NonAuto.RelatedStop d-l): OutofStatePlates K::- TotalStops )-:K AssistsbyVehicleLicensePlate NoPlate/InTrans it )%-k OtherState (%k IA d-%dk KS -%-k N/A dl%dk NA -%-k NE :L%k
Total Assists by Day of the Week Mon Tue Wed Thu Fri Sat/Sun* Total,,,,,,, Total Assists by Day of the Week Friday.% Sat/Sun.% Monday.% Thursday.% Tuesday.% Wednesday.% Average Assists by Day of the Week Ave. Assists/Day Mon Tue Wed Thu Fri Sat* Sun* Total........ Total Days, * Metro Area Motorist Assist runs on select Saturday and Sundays only and at selected times.
Total Assists by Roadway Segment, - I- US- - I- East Interchange I- West Interchange - Nebraska Avenue Nebraska Avenue - th Avenue th Avenue - I- I- - Avenue G Avenue G - th Street th Street - th Street Assists / Segment Assists / Mile....... I- I- - Martha Street Martha Street - Leavenworth Street Leavenworth Street - North Freeway North Freeway- th Street th Street - Dodge Street Dodge Street - Missouri River...... I- I- - West Center Road West Center Road - Pacific Street Pacific Street - West Dodge Road West Dodge Road - West Maple Road West Maple Road - Fort Street Fort Street - NE- NE- - nd Street nd Street - Mormon Bridge Road Mormon Bridge Road - st Street st Street - Missouri River.......... I- Platte River - NE- NE- - NE- NE- - NE- NE- - th Street th Street - US- US- - I-......
Total Assists by Roadway Segment, - Assists / Segment Assists / Mile I- (continued) I- - th Street th Street - nd Street nd Street - th Street th Street - nd Street nd Street - I- I- - th Street th Street - Missouri River Missouri River - I- West Interchange I- West Interchange - th Street th Street - South Expressway South Expressway - I- East Interchange I- East Interchange - Madison Avenue Madison Avenue - US-............. US- I- - th Street th Street - th Street th Street - th Street th Street - NE- split West Center Road - West Dodge Road West Dodge Road - West Maple Road...... US- I- - th Street th Street - th Street th Street - nd Street nd Street - th Street th Street - th Street th Street - th Street th Street - th Street th Street - th Street th Street - nd Street nd Street - th Street West Dodge Road - West Center Road...........
Total Assists by Roadway Segment, - Assists / Segment Assists / Mile US- Platte River - Platteview Road Platteview Road - Fort Crook Road Fort Crook Road - Capehart Road Capehart Road - NE- NE- - Cornhusker Road Cornhusker Road - Chandler Road Chandler Road - Q Street Q Street - L Street L Street - I- I- - Hamilton Street Hamilton Street - Lake Street Lake Street - Storz Expressway Storz Expressway - Florence Boulevard............. NE- I- - th Street th Street - th Street th Street - th Street th Street - US-.... L-B th Street - Skyline Drive Skyline Drive - US-..
Ranking of Roadway Segments by Total Assists per Segment Rank Segment Total Assists Miles Assists / Mile I- : I- - th Street.. I- : Platte River - NE-.. I- : NE- - NE-.. I- : th Street - nd Street.. I- : th Street - US-.. I- : nd Street - th Street.. I- : th Street - nd Street.. I- : West Dodge Road - West Maple Road.. I- : nd Street - I-.. US- : Chandler Road - Q Street.. US- : Lake Street - Storz Expressway.. I- : Pacific Street - West Dodge Road.. I- : NE- - th Street.. I- : West Center Road - Pacific Street.. US- : NE- - Cornhusker Road.. I- : Martha Street - Leavenworth Street.. I- : I- - th Street.. I- : NE- - nd Street.. US- : L Street - I-.. I- : Leavenworth Street - North Freeway.. I- : US- - I-.. I- : nd Street - Mormon Bridge Road.. I- : West Maple Road - Fort Street.. I- : NE- - NE-.. I- : I- - Martha Street.. US- : Cornhusker Road - Chandler Road.. US- : Platte River - Platteview Road.. I- : I- - West Center Road.. US- : I- - Hamilton Street.. I- : I- West Interchange - th Street.. I- : th Street - Missouri River.. I- : Fort Street - NE-.. I- : th Street - South Expressway.. US- : Fort Crook Road - Capehart Road.. US- : Q Street - L Street.. US- : Hamilton Street - Lake Street..
Ranking of Roadway Segments by Total Assists per Segment Rank Segment Total Assists Miles Assists / Mile US- : Capehart Road - NE-.. US- : Platteview Road - Fort Crook Road.. I- : I- East Interchange - Madison Avenue.. I- : I- West Interchange - Nebraska Avenue.. I- : Missouri River - I- West Interchange.. I- : North Freeway - th Street.. I- : Mormon Bridge Road - st Street.. US- : Storz Expressway - Florence Boulevard.. US- : I- - th Street.. I- : Dodge Street - Missouri River.. I- : Avenue G - th Street.. NE- : I- - th Street.. I- : Nebraska Avenue - th Avenue.. I- : st Street - Missouri River.. I- : th Street - th Street.. I- : South Expressway - I- East Interchange.. I- : I- - Avenue G.. US- : th Street - Where NE- Splits off.. NE- : th Street - th Street.. I- : Madison Avenue - US-.. US- : th Street - th Street.. US- : th Street - th Street.. US- : West Dodge Road - West Center Road.. I- : th Street - Dodge Street.. US- : West Dodge Road - West Maple Road.. US- : nd Street - th Street.. US- : th Street - th Street.. NE- : th Street - US-.. US- : th Street - th Street.. I- : th Avenue - I-.. US- : th Street - nd Street.. US- : I- - th Street.. US- : nd Street - th Street.. US- : th Street - th Street.. US- : th Street - nd Street.. US- : West Center Road - West Dodge Road..
Ranking of Roadway Segments by Total Assists per Segment Rank Segment Total Assists Miles Assists / Mile I- : US- - I- East Interchange.. NE- : th Street - th Street.. US- : th Street - th Street.. US- : th Street - th Street.. L-B : Skyline Drive - US-.. L-B : th Street - Skyline Drive..
Total Assists in the Metro Area by Year,,,,, Assists by Roadway by Year Year I- I- I- I- NE- US- US- US- L-B,,,,,,,,,,, Assists by Type of Assignment by Year Fuel Service Tire Service Pick Up Refuse,, Red-Tag Unattended Vehicle,,,,, Red-Tag Expired Cellular Use Jump Start Mechanical Directions Welfare Check,,,, Tow Traffic Control
Total Assists in the Metro Area by Year,,,,,, Assists by Roadway by Year Year I- I- I- I- NE- US- US- US- L-B,,,,,, Assists by Type of Assignment by Year Fuel Service Tire Service Pick Up Refuse Red-Tag Unattended Vehicle,,,,,, Red-Tag Expired Cellular Use Jump Start Mechanical Directions Welfare Check,,, Tow Traffic Control
Total Assists in the Metro Area by Year Through Thursday, December,,,,,, Assists by Roadway by Year Year I- I- I- I- NE- US- US- US- L-B,,,,, Assists by Type of Assignment by Year Fuel Service Tire Service Pick Up Refuse Red-Tag Unattended Vehicle,,,,, Red-Tag Expired Cellular Use Jump Start Mechanical Directions Welfare Check Tow Traffic Control
Assists by Roadway Segment by Year I- US- - I- East Interchange I- West Interchange - Nebraska Avenue Nebraska Avenue - th Avenue th Avenue - I- I- - Avenue G Avenue G - th Street th Street - th Street I- I- - Martha Street Martha Street - Leavenworth Street Leavenworth Street - North Freeway North Freeway- th Street th Street - Dodge Street Dodge Street - Missouri River I- I- - West Center Road West Center Road - Pacific Street Pacific Street - West Dodge Road West Dodge Road - West Maple Road West Maple Road - Fort Street Fort Street - NE- NE- - nd Street nd Street - Mormon Bridge Road Mormon Bridge Road - st Street st Street - Missouri River I- Platte River - NE- NE- - NE- NE- - NE- NE- - th Street th Street - US- US- - I-
Assists by Roadway Segment by Year I- US- - I- East Interchange I- West Interchange - Nebraska Avenue Nebraska Avenue - th Avenue th Avenue - I- I- - Avenue G Avenue G - th Street th Street - th Street I- I- - Martha Street Martha Street - Leavenworth Street Leavenworth Street - North Freeway North Freeway- th Street th Street - Dodge Street Dodge Street - Missouri River I- I- - West Center Road West Center Road - Pacific Street Pacific Street - West Dodge Road West Dodge Road - West Maple Road West Maple Road - Fort Street Fort Street - NE- NE- - nd Street nd Street - Mormon Bridge Road Mormon Bridge Road - st Street st Street - Missouri River I- Platte River - NE- NE- - NE- NE- - NE- NE- - th Street th Street - US- US- - I-
Assists by Roadway Segment by Year *Through Thursday, December, I- US- - I- East Interchange I- West Interchange - Nebraska Avenue Nebraska Avenue - th Avenue th Avenue - I- I- - Avenue G Avenue G - th Street th Street - th Street I- I- - Martha Street Martha Street - Leavenworth Street Leavenworth Street - North Freeway North Freeway- th Street th Street - Dodge Street Dodge Street - Missouri River I- I- - West Center Road West Center Road - Pacific Street Pacific Street - West Dodge Road West Dodge Road - West Maple Road West Maple Road - Fort Street Fort Street - NE- NE- - nd Street nd Street - Mormon Bridge Road Mormon Bridge Road - st Street st Street - Missouri River I- Platte River - NE- NE- - NE- NE- - NE- NE- - th Street th Street - US- US- - I-
Assists by Roadway Segment by Year I- (continued) I- - th Street th Street - nd Street nd Street - th Street th Street - nd Street nd Street - I- I- - th Street th Street - Missouri River Missouri River - I- West Interchange I- West Interchange - th Street th Street - South Expressway South Expressway - I- East Interchange I- East Interchange - Madison Avenue Madison Avenue - US- US- I- - th Street th Street - th Street th Street - th Street th Street - NE- split West Center Road - West Dodge Road West Dodge Road - West Maple Road US- I- - th Street th Street - th Street th Street - nd Street nd Street - th Street th Street - th Street th Street - th Street th Street - th Street th Street - th Street th Street - nd Street nd Street - th Street West Dodge Road - West Center Road
Assists by Roadway Segment by Year I- (continued) I- - th Street th Street - nd Street nd Street - th Street th Street - nd Street nd Street - I- I- - th Street th Street - Missouri River Missouri River - I- West Interchange I- West Interchange - th Street th Street - South Expressway South Expressway - I- East Interchange I- East Interchange - Madison Avenue Madison Avenue - US- US- I- - th Street th Street - th Street th Street - th Street th Street - NE- split West Center Road - West Dodge Road West Dodge Road - West Maple Road US- I- - th Street th Street - th Street th Street - nd Street nd Street - th Street th Street - th Street th Street - th Street th Street - th Street th Street - th Street th Street - nd Street nd Street - th Street West Dodge Road - West Center Road
Assists by Roadway Segment by Year Through Thursday, December, I- (continued) I- - th Street th Street - nd Street nd Street - th Street th Street - nd Street nd Street - I- I- - th Street th Street - Missouri River Missouri River - I- West Interchange I- West Interchange - th Street th Street - South Expressway South Expressway - I- East Interchange I- East Interchange - Madison Avenue Madison Avenue - US- US- I- - th Street th Street - th Street th Street - th Street th Street - NE- split West Center Road - West Dodge Road West Dodge Road - West Maple Road US- I- - th Street th Street - th Street th Street - nd Street nd Street - th Street th Street - th Street th Street - th Street th Street - th Street th Street - th Street th Street - nd Street nd Street - th Street West Dodge Road - West Center Road
Assists by Roadway Segment by Year US- Platte River - Platteview Road Platteview Road - Fort Crook Road Fort Crook Road - Capehart Road Capehart Road - NE- NE- - Cornhusker Road Cornhusker Road - Chandler Road Chandler Road - Q Street Q Street - L Street L Street - I- I- - Hamilton Street Hamilton Street - Lake Street Lake Street - Storz Expressway orz Expressway - Florence Boulevard NE- I- - th Street th Street - th Street th Street - th Street th Street - US- L-B th Street - Skyline Drive Skyline Drive - US-
Assists by Roadway Segment by Year *Through Thursday, December, US- Platte River - Platteview Road Platteview Road - Fort Crook Road Fort Crook Road - Capehart Road Capehart Road - NE- NE- - Cornhusker Road Cornhusker Road - Chandler Road Chandler Road - Q Street Q Street - L Street L Street - I- I- - Hamilton Street Hamilton Street - Lake Street Lake Street - Storz Expressway orz Expressway - Florence Boulevard NE- I- - th Street th Street - th Street th Street - th Street th Street - US- L-B th Street - Skyline Drive Skyline Drive - US-
Assists by Roadway Segment by Year Through Thursday, December, US- Platte River - Platteview Road Platteview Road - Fort Crook Road Fort Crook Road - Capehart Road Capehart Road - NE- NE- - Cornhusker Road Cornhusker Road - Chandler Road Chandler Road - Q Street Q Street - L Street L Street - I- I- - Hamilton Street Hamilton Street - Lake Street Lake Street - Storz Expressway orz Expressway - Florence Boulevard NE- I- - th Street th Street - th Street th Street - th Street th Street - US- L-B th Street - Skyline Drive Skyline Drive - US-
Total Assists by Year - All Segments,,,,,,,,,,,,,,,,,,,,,, Assists by Roadway by Year -, Note: US-, US-, NE- and L-B roadway segments were added to those serviced in. No previous data exists. *Through I- I- I- I- L-B N- NE- US- US- US- Thursday, December,
Value of Volunteer Service by Category - Percent of Total Stops Hours By % of Stops Pay Rate per Hour* Value of Volunteer Benefits (+%) Fuel Service.%. $. $,. $,. Tire Service.%,. $. $,. $,. Pick Up Refuse.%,. $. $,. $,. Red-Tag Unattended Vehicle.%,. $. $,. $,. Red-Tag Expired.%. $. $,. $,. Cellular Use.%. $. $,. $. Jump Start.%. $. $,. $. Mechanical.%,. $. $,. $,. Directions.%. $. $,. $. Welfare Check.%,. $. $,. $,. Tow.%. $. $. $. Traffic Control.%. $. $. $. Total.%,. $. $,. $,. Value of Service and Benefits by Year Assistance Hours Volunteer Rate per Hour* Value of Volunteer Benefits (+%) Value Plus Benefits $. $,. $. $,., $. $,. $,. $,., $. $,. $,. $,., $. $,. $,. $,., $. $,. $,. $,., $. $,. $,. $,., $. $,. $,. $,. *Hourly rate based on average NDOR Entry Level Highway Maintenance Technician pay over project period Metro Area Motorist Assist Statistical Report
Value of Service and Benefits by Year (Continued) Assistance Hours Volunteer Rate per Hour* Value of VolunteerTime Benefits (+%) Value Plus Benefits,,,, $. $. $. $. $,. $,. $,. $,. $,. $,. $,. $,. $,. $,. $,. $,., $. $,. $,. $,. $. $,. $,. $,., $. $,. $,. $,. $. $,. $,. $,., $. $,. $,. $,., $. $,. $,. $,. Total, $. $,. $,. $,. *Hourly rate based on average NDOR Entry Level Highway Maintenance Technician pay over project period Metro Area Motorist Assist Statistical Report
Relative Cost Savings by Year Value of Volunteer Service Average Officer Rate Estimated Cost of Officer Time Cost Savings $,. $. $,. $,. $,. $. $,. $,. $,. $. $,. $,. $,. $. $,. $,. $,. $. $,. $,. $,. $. $,. $,. $,. $. $,. $,. $,. $. $,. $,. $,. $. $,. $,. $,. $. $,. $,. $,. $. $,. $,. $,. $. $,. $,. $,. $. $,. $,. $,. $. $,. $,. $,. $. $,. $,. $,. $. $,. $,. $,. $. $,. $,. Total $,. $,. $,. Average Cost Savings per Year $,. Volunteer time calucated based on an average minute stop. Average State Patrol Trooper Salary derived from Nebraska Department of Administrative Services Pay Plans and Salary Tables Metro Area Motorist Assist Statistical Report