FOR YOU WILL WORK OUR NUMBERS W. Edison Drive New Lenox, IL 60451

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OUR NUMBERS WILL WORK FOR YOU Help bring in additional revenue by making our numbers work for you. Custom Service Numbers can include coupons, reminders, satisfaction surveys, specials, service upgrades, new vehicle deals and much more. We have enclosed some samples of different ways other service departments have made our numbers work for them. 14440 W. Edison Drive

Customer Satisfaction... 14440 W. Edison Drive

An inexpensive way to get all important feedback - Choose from 1 sided numbers or 2 sided numbers - Choice of colors - Dozens of styles for question formats - Also use them for recalls 14440 W. Edison Drive

THANK YOU [158600] Customer Satisfaction Is Our #1 Goal Were you greeted quickly and professionally? Were you treated politely by all of our staff? Were the services you requested finished on schedule? Were you satisfied with the services performed? For Letting Us Service Your Vehicle YES NO Any Comments Are Appreciated Name Phone R.O.# HELP US IMPROVE OUR SERVICE - PLEASE FILL IN AND MAIL THIS CARD We want you to be Completely Satisfied! Thank You [161791] "WE ARE WORKING TO BE THE BEST" If You Can Not Check Excellent In Each Category Please Let Us Know Immediately EXCELLENT GOOD AVERAGE FAIR POOR 1. Courtesy of Dealership Personnel 2. Convenience of Scheduling Repair or Service 3. Vehicle Ready When Promised 4. Work Done Correctly the First Time 5. Availability of Parts 6. Explanation of Repairs and/or Charges 7. Based on this service visit, overall, Lake Ford Mercury? Have You Any Comments? Name Address Phone City State Zip FOX LAKE FORD MERCURY 90 South Rt. 12 Fox Lake, IL 60020 847-587-3400 SERVICE HOURS Monday thru Thursday 7:00 a.m. - 7:00 p.m Friday 7:00 a.m. - 5:00 p.m. Saturday 8:00 a.m. - 12:00 p.m. Very COMPLETELY SATISFIED Satisfied Satisfied Somewhat Satisfied Not at all Satisfied The goal of the Ernst Auto Center Service Team is for you to be COMPLETELY SATISFIED! If for any reason you cannot say you are completely satisfied, please take a moment to let us know what we can do to meet your expectations. Please look over the Service Survey shown below. If you can not DEFINITELY RECOMMEND us to your friends by marking EXCELLENT in all areas as shown we want to know. x PASS FAILED EXC. GOOD AVG. FAIR POOR Courtesy of Dealership Personnel Convenience of Scheduling Repair or Service Vehicle Ready When Promised Work Done Correctly the First Time Availability of Parts Based on this service visit, overall, Explanation of Repairs and/or Charges Ford Mercury? [154532] Thank You! For Letting Us Serve You! Thank You Ernst Auto Center Service Team Ph: 402-564-2736 TOLL FREE: 800-456-4854 SERVICE ADVISOR ERNST AUTO CENTER (402) 564-2736 Customer Name Service Advisor Fox Lake Ford Mercury (847) 587-3400 Customer Name IF YOU ARE NOT COMPLETELY SATISFIED... We pride ourselves in performing quality repairs. DO NOT LEAVE unless you are COMPLETELY SATISFIED with you repair today. If for any reason we did not live up to your expectations, see the Service Manager immediately. YOUR SATISFACTION IS OUR ONLY CONCERN. YOUR SERVICE TEAM You may be receiving a survey from the manufacturer, please take the time to fill out that survey. If you are not COMPLETELY SATISFIED please contact us prior to filling out that survey. Thank You! Your West Herr Service Team Best People. Best Price. Best People. Best Price. VIN NYS inspection Mileage Vehicle Location 14440 W. Edison Drive

5.5 X 8.5 14440 W. Edison Drive

Also available in other sizes 14440 W. Edison Drive

Service Advisor 0250 Name0250 0250 Customer RO# RO# Printed in the USA 0250 Dealership Name Phone Number KEY TAG Service Advisor CLAIM CHECK 0250 0250 Service Advisor 250 250 Customer Name250 RO# RO# 14440 W. Edison Drive

Stock Customer Satisfaction Numbers Start as low as 4 each with these 5.5 x 8.5 stock numbers ( no post card ) - 2 lines of information printed on Claim Checks - Large numbers on front, small numbers on back - Choice of 5 colors Choose from these 10 stock styles 14440 W. Edison Drive