Corporate Profile 2017
A message from our top management To help our customers create values in their businesses Since our establishment in 1962 as a joint venture between Fuji Photo Film (then) and Rank Xerox (then), Fuji Xerox has followed our basic philosophy of helping customers and society foster mutual understanding through better communications. We revolutionized office work with Xerography; the technology that allows duplicating information on paper. We have not only established an innovative business model focusing on a rental service providing utility rather than providing devices, but also offered a wide range of products and services to support customers in communications and creating values. With recent diversification and globalization taking place in businesses and ever growing competition, improvement in work processes is required for faster decision-making. Times have changed in terms of doing business; companies are now collaborating with each other globally to move a project forward rather than handling everything themselves. It is becoming increasingly crucial to distribute and share information rapidly and accurately to develop an environment that allows creation of new knowledge. Communication not only supports businesses but also decides the changes they make. As the rapid evolution of Information and Communication Technology and Internet of Things networks the world and diversifies media, the amount and types of distributed information have become ever larger. With our technologies and expertise that we have cultivated over the years in communications overall, Fuji Xerox provides the best means of converting necessary information into optimal formats as well as expediting its distribution and sharing. Our goal is to help customers resolve issues in every phase of their work and expanding their businesses, which includes optimizing overall work flow and strengthening their relationships with their own customers. Moreover, we will not only provide solutions to individual companies but also offer a new communications environment with a wider scope to local governments and communities. Under a new management team that started in June 2017, we have been reforming our corporate structure with strengthened governance anchored by an open, fair and clear corporate culture as stated in the Fujifilm Group Vision. By propelling our business transformation through globally accelerating our solutions and services businesses, Fuji Xerox, as a member of Fujifilm Group, strives to contribute in solving customers and social issues through the creation of new values in the field of the Document Services and Communications. Shigetaka Komori Chairman and Fuji Xerox Co., Ltd. Hiroshi Kurihara President and Fuji Xerox Co., Ltd. 2
Philosophy Mission Statement A common goal for Fuji Xerox and all Group companies including domestic and overseas affiliates and sales subsidiaries, as well as all employees. Build an environment for the creation and effective utilization of knowledge. Contribute to the advancement of the global community by continuously fostering mutual trust and enriching diverse cultures. Achieve growth and fulfillment in both our professional and personal lives. Shared Values The Shared Values comprise 10 value statements, each emphasizing our responsibility and setting forth how we should approach business as members of society and as individuals based on a fundamental respect for humanity. Adventurous/ Pioneer Spirit Joy and Fulfillment Trust and Consideration Cultural Diversity Customer Satisfaction Shared Values Team Spirit Environmental Consciousness High Ethical Standards Scientific Thinking Professionalism Performance P/L Overview (US GAAP) Revenue (consolidated) ( Billion) 1,200.0 1,166.9 1,165.4 1,080.9 800.0 400.0 0 2014 2015 2016 (FY) Consolidated revenue by business segment (FY2016) Production Services: 12.9% Office Printers: 15.1% Global Services: 17.3% Other Office Products: 44.1% Operating income (consolidated) ( Billion) 100 87.6 87.9 80 60 40 20 0 2014 2015 82.7 2016 (FY) Consolidated revenue by geography (FY2016) Other countries/ regions: 47% Japan: 53% Note : These figures represent the revenue of FUJIFILM Holdings Corporation's "Document Solutions" segment for fiscal year ended March 31, 2017, which is equivalent to Fuji Xerox (consolidated). Business Summary Office Products & Printers Business Providing office equipment such as multifunction devices and printers as well as related solutions. Production Services Business Providing digital printers and printing workflow solutions in the commercial printing segment focusing on graphic communications from creating contents to processing and delivery. Solutions & Services Business Providing document services which include system integration, cloud services, management of multifunction devices, and Business Process Outsourcing of mission-critical processes, tailored to various industries or business processes to meet business challenges. 3
Major Locations Fuji Xerox s sales and service areas cover Japan, China and other Asia-Pacific countries/regions. Fuji Xerox of Shanghai Limited (Shanghai, China) Develops and produces low-to mid-speed multifunction devices as well as toner cartridges China and East Asia Operations (Shanghai, China) Promotes business development in China (including Hong Kong, Macao and Taiwan) and South Korea Sales Offices Fuji Xerox Eco-Manufacturing (Suzhou) Co., Ltd. (Suzhou, China) Recycles used products recovered throughout China (excluding Hong Kong, Macao and Taiwan) Fuji Xerox Hai Phong Co., Ltd. (Hai Phong, Vietnam) Produces multifunction devices, low-end LED printers and others Fuji Xerox High-Technology Company of Shenzhen Ltd. (Shenzhen, China) Produces laser printers, multifunction devices and consumables Fuji Xerox Eco-Manufacturing Co., Ltd. (Chonburi, Thailand) An integrated recycling site to recycle used products recovered from six Asia-Pacific countries and regions Asia Pacific Operations (Singapore) Sales Offices Promotes business development in the Asia-Pacific region (excluding the regions that China and East Asia Operations oversees) 4
Fuji Xerox R&D Square (Kanagawa, Japan) Aiming at fulfilling market needs swiftly by strengthening ties with customers, Fuji Xerox R&D Square reinforces R&D functions through cross-divisional collaboration, shortening product development lead time, and streamlining R&D costs Ebina Center (Kanagawa, Japan) Fuji Xerox Advanced Technology Co., Ltd. An affiliate company established in January 2010. It undertakes development of equipment functions scanner, paper feed and peripheral devices as well as custom hardware/software to control these functions. The company also specializes in product customization for specific customers and markets, manual creation, and product testing/evaluation. Headquarters (located in Minatomirai Fuji Xerox R&D Square) Ebina Center (located in Fuji Xerox Ebina Center) Takematsu Center (Located in Fuji Xerox Takematsu Center) Takematsu Center (Kanagawa, Japan) Principal site to develop multifunction devices, production printers and related products, as well as to establish manufacturing technologies Develops and manufactures imaging materials for multifunction devices and printers Fuji Xerox Manufacturing Co., Ltd. An affiliate company established in January 2010. It is responsible for prototyping and manufacturing office equipment, printing devices and related products, as well as their components and consumables. Tokyo Sales Office (Tokyo, Japan) Sales Offices A core base for sales/marketing activities Headquarters (located in Fuji Xerox Ebina Center) Takematsu Center (located in Fuji Xerox Takematsu Center) Manufactures ground toner and photoreceptors, providing key component materials that support the image quality and reliability of Fuji Xerox products Suzuka Center Manufactures key components including electronic and optical parts for multifunction devices. Also, the Center incorporates a resource recycling production system, where new products are assembled utilizing reused components that Fuji Xerox guarantees quality and performance equivalent to brand new components. Toyama Center Manufactures imaging materials for copiers, multifunction devices and printers, and has a state-of-the-art plant exclusively for emulsion aggregation toner (EA toner) Niigata Center Manufactures production printers. Its advanced manufacturing technologies deliver products of high quality and reliability to customers. FX Palo Alto Laboratory, Inc. (California, United States) A research base in Palo Alto, California that conducts research mainly on multimedia and information-related technologies 5
Corporate Overview Name Headquarters Telephone Chairman of the Board and President and Date of establishment Capital Shareholders Number of employees Business sites Fuji Xerox Co., Ltd. 9-7-3 Akasaka, Minato-ku, Tokyo 107-0052, JAPAN +81-3-6271-5111 Shigetaka Komori Hiroshi Kurihara February 20, 1962 Established as a joint venture between Rank Xerox Limited (currently Xerox Limited) and Fuji Photo Film Co., Ltd. (currently FUJIFILM Holdings Corporation) 20 billion yen FUJIFILM Holdings Corporation (75%) Xerox Limited (25%) 47,357 (FY2016); 8,172 (FY2016; unconsolidated) Headquarters: Tokyo Research laboratories: Yokohama (Kanagawa, Japan), Nakai-machi (Kanagawa, Japan), Palo Alto (California, U.S.) Development/manufacturing sites: Japan: Yokohama (Kanagawa), Ebina (Kanagawa), Takematsu (Kanagawa), Suzuka (Mie), Namerikawa (Toyama), Kashiwazaki (Niigata) Overseas: Shanghai, Shenzhen, Suzhou (China), Chonburi (Thailand), Hai Phong (Vietnam) and others Main sales and service offices in Japan: Approximately 300 cities including key locations such as Sapporo, Sendai, Tokyo, Yokohama, Nagoya, Kyoto, Osaka, Kobe, Hiroshima, Fukuoka and Okinawa Overseas bases (countries/regions): China (including Hong Kong and Taiwan), South Korea, the Philippines, Vietnam, Myanmar, Cambodia, Thailand, Malaysia, Singapore, Indonesia, Australia, New Zealand and the United States Directors and Corporate Auditors As of July 1, 2017 Chairman of the Board and President and Deputy President and Directors Corporate Auditors Shigetaka Komori Hiroshi Kurihara Koichi Tamai Masataka Jo Masaru Yoshizawa Toru Yamada Hisanori Makaya Kengo Taneda Kenji Sukeno Jeffrey Jacobson Farooq Muzaffar Royston C. Harding Full-time Corporate Auditors Kazunobu Ogura Toshiyuki Iijima Corporate Auditors Shigeru Sano Tetsuya Shiokawa Corporate Officers As of July 1, 2017 President Deputy President Executive Vice President Senior Vice President Corporate Vice President Hiroshi Kurihara Koichi Tamai Masataka Jo Masaru Yoshizawa Toru Yamada Hisanori Makaya Kengo Taneda Jun Takagi Isamu Sekine Masaki Okano Yasuaki Onishi Masashi Sakamoto Shuji Aso Daiji Nagaoka Toshiharu Yoneyama Yoshikazu Sato Tetsuya Toi Masahiro Fujimaki Masaaki Ikoma Tomoyuki Matsuura Yoshihito Sekikawa Chiaki Suzuki Toshihiro Maruta Hiroyuki Hirano Akito Kanekawa 6
Affiliates Affiliates in Japan Sales <Northern Japan Area> Fuji Xerox Hokkaido Co., Ltd. Fuji Xerox Iwate Co., Ltd. Fuji Xerox Miyagi Co., Ltd. Fuji Xerox Fukushima Co., Ltd. Fuji Xerox Kitanihon Co., Ltd. <Kanto Area> Fuji Xerox Ibaraki Co., Ltd. Fuji Xerox Tochigi Co., Ltd. Fuji Xerox Gunma Co., Ltd. Fuji Xerox Saitama Co., Ltd. Fuji Xerox Chiba Co., Ltd. Fuji Xerox Niigata Co., Ltd. Fuji Xerox Nagano Co., Ltd. Fuji Xerox Kanto Co., Ltd. <Tokyo Metropolitan Area> Fuji Xerox Kanagawa Co., Ltd. Fuji Xerox Tokyo Co., Ltd. Fuji Xerox Tama Co., Ltd. Fuji Xerox Shutoken Co., Ltd. <Mid-Japan Area> Fuji Xerox Hokuriku Co., Ltd. Fuji Xerox Gifu Co., Ltd. Fuji Xerox Shizuoka Co., Ltd. Fuji Xerox Aichi Co., Ltd. Fuji Xerox Aichi-Higashi Co., Ltd. Fuji Xerox Mie Co., Ltd. Fuji Xerox Chubu Co., Ltd. <Western Japan Area> Fuji Xerox Kyoto Co., Ltd. Fuji Xerox Osaka Co., Ltd. Fuji Xerox Hyogo Co., Ltd. Fuji Xerox Okayama Co., Ltd. Fuji Xerox Hiroshima Co., Ltd. Fuji Xerox Shikoku Co., Ltd. Fuji Xerox Nishinihon Co., Ltd. <Kyushu Area> Fuji Xerox Yamaguchi Co., Ltd. Fuji Xerox Fukuoka Co., Ltd. Fuji Xerox Nagasaki Co., Ltd. Fuji Xerox Kumamoto Co., Ltd. Fuji Xerox Kagoshima Co., Ltd. Fuji Xerox Kyushu Co., Ltd. Sales Fuji Xerox Printing Systems Co., Ltd. Conducts wholesaling of office laser printers Fuji Xerox InterField Co., Ltd. Markets office equipment, office furniture, stationary as well as consumables for copy machines, facsimiles and printers Development Fuji Xerox Information Systems Co., Ltd. Develops various software programs, including mission-critical systems, networks and applications Fuji Xerox Advanced Technology Co., Ltd. Undertakes development of equipment functions scanner, paper feed and peripheral devices as well as custom hardware/software to control these functions. The company also specializes in product customization for specific customers and markets, manual creation, and product testing/evaluation. Manufacturing Fuji Xerox Manufacturing Co., Ltd. Develops prototypes and manufactures office equipment, printing devices and related products, as well as their components and consumables Human capital and organizational development services Fuji Xerox Learning Institute Inc. Provides consulting services for human capital development as well as educational aids, and conducts seminars Outsourcing services Fuji Xerox System Service Co., Ltd. Provides business process outsourcing services Fuji Xerox Service Creative Co., Ltd. Sales contract and management operations, finance and accounting operations, call center operations, and others. Fuji Xerox Service Link Co., Ltd. Provides document-related services Affiliates in other countries/regions Asia-Pacific Countries/Regions Sales Fuji Xerox Asia Pacific Pte Ltd Singapore Fuji Xerox Singapore Pte Ltd Singapore Fuji Xerox Asia Pacific Pte. Ltd. Malaysia Fuji Xerox Vietnam Company Limited Vietnam Fuji Xerox Korea Company Limited South Korea Fuji Xerox Taiwan Corporation Taiwan Fuji Xerox (Thailand) Co., Ltd. Thailand Fuji Xerox Philippines Inc. The Philippines Fuji Xerox Australia Pty. Limited Australia Fuji Xerox New Zealand Limited New Zealand PT. Astra Graphia, Tbk. (General agency for Fuji Xerox) Indonesia Fuji Xerox Global Services (China) Limited China Fuji Xerox Asia Pacific Pte. Ltd. (Myanmar Branch) Myanmar Branch of Fuji Xerox Asia Pacific Pte Ltd. Cambodia Upstream Print Solutions Australia Fuji Xerox (China) Limited China Fuji Xerox Industry Development (China) Company Limited. China Fuji Xerox (Hong Kong) Limited Hong Kong Fuji Xerox Document Management Solutions Pty. Limited Australia Fuji Xerox Document Management Solutions Asia Limited Fuji Xerox Document Management Solutions Asia Limited Taiwan Lease Fuji Xerox Finance Limited Australia Fuji Xerox Finance Limited New Zealand Fuji Xerox Leasing (China) Ltd. China Fuji Xerox Leasing (Thailand) Ltd. Thailand Development, procurement and manufacturing Fuji Xerox of Shanghai Limited China Fuji Xerox High-Technology Company of Shenzhen Ltd. China Fuji Xerox Far East Limited Hong Kong Fuji Xerox Eco-Manufacturing Co., Ltd Thailand Fuji Xerox Eco-Manufacturing (Suzhou) Co., Ltd. China Fuji Xerox Hai Phong Co., Ltd. Vietnam Fuji Xerox China Procurement Service (Shenzhen) Ltd. China Fuji Xerox Korea (Incheon Factory) Korea Fuji Xerox Software Development Center of China China Fuji Xerox Singapore Software Centre Singapore United States FX Global, Inc. Holding company of Fuji Xerox affiliates in the United States Xerox International Partners Provides OEM sales and support of laser printers and consumables FX Global Supply Solutions, Inc. Conducts supply chain management for Fuji Xerox products in Europe and North America FX Palo Alto Laboratory, Inc. Undertakes research on an outsourcing basis, mainly regarding multimedia and communication technologies 7
Xerox, Xerox and Design, as well as Fuji Xerox and Design are registered trademarks or trademarks of Xerox Corporation in Japan and/or other countries.